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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

  • Music Fan
  • When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
  • CarlosE
  • Moderator
  • 307 Views
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Superuser Contribution Heaphones aren't connecting

PlanPremiumCountryUnited StatesDeviceDell LaptopOperating SystemWindows 10 My Question or IssueMy headphones are not connecting to my spotify desktop app but whenever I use Youtube or Netflix the headphones work. So I was wondering if there is any so...

  • Visitor
  • Plan Premium Country United States Device Dell Laptop Operating System Windows 10   My Question or Issue My headphones are not connecting to my spotify desktop app but whenever I use Y...
  • Elena
  • Moderator
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Solved!!Superuser Contribution Podcast date truncated

Plan-CountrySpainDevicePCOperating SystemWindows 10Spotify version1.1.37.690.g8f3b16fc My Question or IssueThe podcast dates are truncated when I select Spanish language, no matter the size of the window. If I change to English language, I see it cor...

  • Visitor
  • Plan - Country Spain Device PC Operating System Windows 10 Spotify version 1.1.37.690.g8f3b16fc   My Question or Issue The podcast dates are truncated when I select Spanish language,...
  • Elena
  • Moderator
  • 221 Views
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Possible solution to SOME local files missing.

Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something.It's not that they're another format than mp3 iether.I've finally figured it out. Maybe it's old news, but I wanted to spare s...

  • Regular
  • Okay, so I've been syncing my local files and for some reason there's always been a few songs missing, like 1% or something. It's not that they're another format than mp3 iether. I've finally figur...
  • Rim4
  • Music Fan
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Can only play songs after switching default sound device in Windows

Running Windows 10 64 bit,Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import it." If I try to play a playlist, it just flips throug...

  • Visitor
  • Running Windows 10 64 bit, Every time I reboot my PC, if I try to play a song I will either get the message "Spotify can't play this right now. If you have the file on your computer you can import i...
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Spotify not responding

Account: Premium System: Windows 10 Last Update I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app doesnt respond anymore. Can click on an artists, or song, but not...

  • Newbie
  • Account: Premium System: Windows 10 Last Update   I start my premium plan today, but seeing the desktop app in windows, im thinking let it go. After a minutes playing some music, the app...
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  • 274 Views
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Spotify discord integration not working on desktop app.

PlanPremiumCountryPortugalDevice Operating SystemWindows 10 My Question or IssueSo, recently discord stopped detecting my Spotify app when I play music. However it works fine when I use the web play, as it shows what I'm currently listening to. Also,...

  • Newbie
  •   Plan Premium Country Portugal Device   Operating System Windows 10   My Question or Issue So, recently discord stopped detecting my Spotify app when I play music. However ...
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  • 328 Views
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Spotify kann keine Songs abspielen über Interface

Hallo zusammen Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ausgewählt habe. Es erscheint die Fehlermeldung "Spotify kan...

  • Newbie
  • Hallo zusammen   Ich verwende Spotify auf Windows 10 mit dem Desktop Client. Seit kurzem kann ich keine Songs mehr wiedergeben, wenn ich das Interface (Behringer UMC404HD) als Wiedergabegerät ...
  • Sen_
  • Music Fan
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Solved!! social listening

So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to music together whilst i am gaming it is a no go. I do...

  • Casual Listener
  • So I am on a windows desktop my wife has an IPhone XR we can do a listening party sometimes from IPhone to Iphone RARELY but when we try to get it to where i can use spotify on my pc and listen to mu...
  • dinomight
  • Spotify Star
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there is no "PITCH A SONG" button on the website

I can't add my own tracks because there is no "PITCH A SONG" buttonPlanFreeCountryRussiaDeviceXiaomiOperating SystemWindows 10 My Question or Issue

  • Casual Listener
  • I can't add my own tracks because there is no "PITCH A SONG" button Plan Free Country Russia Device Xiaomi Operating System Windows 10   My Question or Issue  
  • user-removed
  • Not applicable
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Local Files won't play on PC, but will play on Android App

PlanPremiumCountryUSADeviceGalaxy Note 10Operating SystemWindows 10 Pro NVersion 1909 My Question or IssueHello,My Spotify will not play music (Local Files) on my PC, but will play them on my phone (Galaxy Note 10). Syncing Local Files also works per...

  • Visitor
  • Plan Premium Country USA Device Galaxy Note 10 Operating System Windows 10 Pro N Version 1909   My Question or Issue Hello, My Spotify will not play music (Local Files) on my PC, but...
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All my liked songs are suddenly lost, please help !

PlanFreeCountryLatviaDeviceLenovo LaptopOperating SystemWindows 10 Home, 64 bit. My Question or IssueEverything has worked very well for me with Spotify until few days ago.I tried to listen some of my liked songs, but instead of my song list, ''Your ...

  • Visitor
  • Plan Free Country Latvia Device Lenovo Laptop Operating System Windows 10 Home, 64 bit.   My Question or Issue Everything has worked very well for me with Spotify until few days ago. ...
  • Billy-J
  • Spotify Star
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Superuser Contribution Spotify crashing on startup (even on web player)

PlanFree/PremiumCountry DevicepcOperating System Windows 10 My Question or IssueFor some reason every time I try to open Spotify it uses 100% disk space and then crashes. I tried uninstalling, restarting and downloading a different version but nothin...

  • Visitor
  • Plan Free/Premium Country   Device pc Operating System  Windows 10   My Question or Issue For some reason every time I try to open Spotify it uses 100% disk space and then cr...
  • Petya
  • Community Legend
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  • 220 Views
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Superuser Contribution Non-windows store version unavailable

PlanPremiumCountryUSDevicePCOperating System Windows 10 My Question or IssueAccording to the FAQ I need to uninstall the windows store version before I can install the .exe version. However, I can't find the app version available for download. The in...

  • Visitor
  • Plan Premium Country US Device PC Operating System  Windows 10   My Question or Issue According to the FAQ I need to uninstall the windows store version before I can install the ....
  • Xenia
  • Moderator
  • 1422 Views
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  • 1422 Views
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Spotify Conecct doesn't show Desktop App

PlanPremiumCountryBrazilDevice(PC)Operating System(iWindows 10) My Question or Issuefor a while I'm having problems with the 'Spotify Connect' feature, on none of my devices can I view the desktop application. when on the same computer through the we...

  • Casual Listener
  •   Plan Premium Country Brazil Device (PC) Operating System (iWindows 10)   My Question or Issue for a while I'm having problems with the 'Spotify Connect' feature, on none of my ...
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Doesn't find track in Windows app, but finds it in "open.spotify.com"

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueDoesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screenshots.

  • Casual Listener
  • Plan Free Country Russia Device PC Operating System Windows 10   My Question or Issue Doesn't find track in Windows app, but finds it in "open.spotify.com". Why? I attach screensh...
  • Oleg4
  • Casual Listener
  • 203 Views
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Superuser Contribution Error Message

Plan Premium Country Canada Device PC Operating System Windows 10 Hi there, I am getting this error message even though I paid. Can someone please tell me why I am getting this?

  • Visitor
  •   Plan Premium Country Canada Device PC Operating System Windows 10   Hi there, I am getting this error message even though I paid. Can someone please tell me why I am g...
  • Ivan
  • Spotify Legend
  • 215 Views
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  • 215 Views
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Not showing my friends in Friend Activity

Plan: PremiumCountry: USA Device: ASUS VivoBook S15Operating System: Windows 10 My Question or IssueI opened up spotify on my laptop and my friend activity feed has been reduced to two friends. I know my friends are definetly listening to music - in ...

  • Visitor
  • Plan: Premium Country: USA   Device: ASUS VivoBook S15 Operating System: Windows 10   My Question or Issue I opened up spotify on my laptop and my friend activity feed has been ...
  • ayumimatsuhara
  • Visitor
  • 7762 Views
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Spotify Friend Activity Randomly Disappears

Hey all, I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify actively. Is this true? Thank you. (It's been 6 days since they ...

  • Newbie
  • Hey all,   I saw that someone on my friend's activity randomly disappeared. I looked around and found someone on Reddit saying that they will disappear if they haven't listened to Spotify acti...
  • rawrpineapple11
  • Visitor
  • 600 Views
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  • 600 Views
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Superuser Contribution Spotify songs wont play at all on desktop app

Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 10 uninstaller and lately i even tried to use Revo U...

  • Casual Listener
  • Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 1...
  • Pro_Ravage
  • Visitor
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
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