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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1085 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143385 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127857 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10790 Views

1 replies

6 likes

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Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

Casual Listener

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in...

angelapollo

Newbie

10895 Views

3 replies

4 likes

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Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

Roadie

As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...

Eni

Moderator

567 Views

2 replies

0 likes

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Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

Casual Listener

Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...

BertXL

Casual Listener

590 Views

1 replies

0 likes

BitDefender
external device
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Solved!!Superuser Contribution Spotify Connect / Broadcasting is not working

PlanPremiumCountryUSADeviceLenovo Laptop / SamsungOperating SystemWindows 10, Android 10Spotify VersionDesktop: 1.1.94.870.gf994cb0bAndroid: 8.7.66.534 My Question or IssueSince the last week, I have been unable to use the Spotify Connect functions f...

Regular

Plan Premium Country USA Device Lenovo Laptop / Samsung Operating System Windows 10, Android 10 Spotify Version Desktop: 1.1.94.870.gf994cb0b Android: 8.7.66.534   My Question or I...

Kiril

Moderator

2370 Views

11 replies

10 likes

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  • 10 likes

Superuser Contribution Layout update

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 10 My Question or IssueThe layout change, but you forgot to put all songs/all albums/ all playlists etc. When you search for a new song don't show more the all playlists, songs ou albums r...

Visitor

Plan Premium Country Brazil   Device Desktop Operating System Windows 10   My Question or Issue The layout change, but you forgot to put all songs/all albums/ all playlists etc. ...

Vasil

Moderator

438 Views

1 replies

0 likes

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Superuser Contribution Error while typing * in playlist's search bar

PlanFreeCountryFRANCEOperating SystemWindows 11 Pro (22H2)Spotify versionSpotify pour Windows1.1.91.824.g07f1e963My Question or IssueWhile typing the character * in a playlist search bar, the app freeze 1 or 2 seconds and then show an error message.

Newbie

Plan Free Country FRANCE Operating System Windows 11 Pro (22H2) Spotify version Spotify  pour Windows 1.1.91.824.g07f1e963 My Question or Issue While typing the character * in a playli...

yo-mamad

Casual Listener

912 Views

3 replies

0 likes

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Superuser Contribution Removing song from my daily mixes

This is driving me crazy. I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (nice!). However, there's this dozen or so songs I absolutely loath...

Newbie

This is driving me crazy.    I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (...

Vasil

Moderator

411 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify Connect Feature not working.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player, or anywhere else it says I'm not playing a song. Now when I go to the D...

Regular

Plan Premium Country United States Operating System Windows 10   My Question or Issue I went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player,...

OscarDC

Moderator

1864 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution WIndows 10 App Will Not Play.

Free PlanAustraliaPCWindows 10 Hi and thanks for taking the time to read this. PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progress remains greyed out no matter what I do. The Web version works and my An...

Casual Listener

Free Plan Australia PC Windows 10   Hi and thanks for taking the time to read this.   PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progr...

Vasil

Moderator

386 Views

2 replies

0 likes

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Superuser Contribution spotify app doesnt work but web player and phone do

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issuespotify app just doesnt work. It was like a week or two ago. Everything like spotify connect and the song display on discord doesnt work. I just now upgraded to premium ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue spotify app just doesnt work. It was like a week or two ago. Everything like spotify connect ...

Jeremy

Spotify Legend

271 Views

1 replies

1 likes

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Solved!!Superuser Contribution I cant delete old local file from my liked songs

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10My Question or Issue .)I have an old local file that i added to my liked songs, and i've since then deleted the file from my pc, but the file refuses to leave my liked songs playlist, an...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue .) I have an old local file that i added to my liked songs, and i've since then deleted...

Jeremy

Spotify Legend

504 Views

1 replies

0 likes

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Superuser Contribution Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).Can easily work around by just adding album to a playlist and downloading that...

Visitor

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all). Can easily work around by...

Jeremy

Spotify Legend

284 Views

1 replies

0 likes

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Superuser Contribution web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

Regular

Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...

Jeremy

Spotify Legend

4913 Views

17 replies

2 likes

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Solved!!Superuser Contribution Spotify desktop syncing issue

PlanPremium FamilyOperating SystemWindows 11 My Question or IssueHi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but it happened after the Desktop app updated automatically. Since then serv...

Casual Listener

Plan Premium Family Operating System Windows 11   My Question or Issue Hi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but...

Animе

Casual Listener

1118 Views

7 replies

7 likes

Connect
Desktop
Desktop (Windows)
Desktop Player
Discord
last.fm
Sync issue
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Solved!! Not able to use Spotify Connect from Android to Windows 11

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21Operating SystemWindows 11 My Question or IssueSpotify connect has been working perfectly from my phone to my computer. I use my phone as a remote all the time. Last few days it's stopped working. I'...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S21 Operating System Windows 11   My Question or Issue Spotify connect has been working perfectly from my phone to my computer. I u...

britelle

Casual Listener

606 Views

2 replies

1 likes

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[Lyrics] Devanagari and location

PlanFreeCountry Italy/ChileDevicePCMy Question or IssueHi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all Hindi songs switched to teh English alphabet. Is there a way to come...

Casual Listener

Plan Free Country Italy/Chile Device PC My Question or Issue Hi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all H...

SuperNabla95

Casual Listener

416 Views

1 replies

0 likes

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Solved!!Superuser Contribution Desktop app doesn't scroll up when moving song to the top

PlanPremiumCountryPolandOperating SystemWindows 10 This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on playlist. I reinstalled app (completely, clean uninstall) and problem still occurs.

Casual Listener

Plan Premium Country Poland Operating System Windows 10     This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on ...

Bly11

Casual Listener

532 Views

3 replies

0 likes

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Playlist reset after restart of Spotify

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it though, the playlists resets to the first song that was...

Music Fan

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it thou...

485 Views

0 replies

0 likes

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