Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83931 Views

40 replies

68 likes

  • 83931 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795986 Views

505 replies

64 likes

  • 795986 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24043 Views

25 replies

7 likes

  • 24043 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3065 Views

0 replies

4 likes

  • 3065 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Desktop][Search] Bug Report for Spotify Desktop App

Hello, I was not sure where to post this, the support bot for Spotify redirected here.I just wanted to report a small bug in the Spotify desktop app, where I get the following message: "Something went Wrong, try reloading the page."How to replicate: ...

Visitor

Hello,   I was not sure where to post this, the support bot for Spotify redirected here. I just wanted to report a small bug in the Spotify desktop app, where I get the following message: "So...

Novy

Moderator

348 Views

1 replies

1 likes

Desktop
Search
  • 348 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution 2 Clean Reinstalls on Windows 10-- Songs Still Won't Play

PlanFree/PremiumCountryUSADeviceAcer LaptopOperating SystemWindows 10 My Question or IssueI have followed all of the guides I could find on how to get my desktop app to play songs and podcasts again, but nothing has worked. I deleted the cache, I did...

Casual Listener

Plan Free/Premium Country USA Device Acer Laptop Operating System Windows 10   My Question or Issue I have followed all of the guides I could find on how to get my desktop app to play ...

OscarDC

Moderator

515 Views

3 replies

0 likes

  • 515 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution 5-6 mal Werbung binnen 10 Minuten?

Ich kann teilweise nichtmal 2 Songs zu Ende hören ohne mit Werbung zu gespammt zu werden. Das kann doch nicht normal sein, oder?

Casual Listener

Ich kann teilweise nichtmal 2 Songs zu Ende hören ohne mit Werbung zu gespammt zu werden. Das kann doch nicht normal sein, oder?

Xyz12345678

Newbie

3526 Views

4 replies

0 likes

  • 3526 Views
  • 4 replies
  • 0 likes

Superuser Contribution Desktop version does not play songs outside of playlists and library

PlanPremiumCountrySwedenDeviceDesktop PC from 2016Operating SystemWindows 10 My Question or IssueHi! I'm trying to use the Desktop version of Spotify on Windows 10. Unfortunately whenever I try to play a track that isn't in my library or one of my pl...

Casual Listener

Plan Premium Country Sweden Device Desktop PC from 2016 Operating System Windows 10   My Question or Issue Hi! I'm trying to use the Desktop version of Spotify on Windows 10. Unfortuna...

Lyubka

Moderator

448 Views

2 replies

0 likes

  • 448 Views
  • 2 replies
  • 0 likes

Why is this album unavailable : Shakira - Gitana

PlanPremiumCountry France My Question or Issue Hey !I am wondering why is this single currently unavailable :album:4N9yCvcvZEbMWLX1a5N9jwhttps://open.spotify.com/album/4N9yCvcvZEbMWLX1a5N9jw?si=UcRJaXOzS2SUwlQjTAzIYQThe error is not about the country...

Newbie

Plan Premium Country  France   My Question or Issue  Hey ! I am wondering why is this single currently unavailable : album:4N9yCvcvZEbMWLX1a5N9jw https://open.spotify.com/albu...

britneyLover56

Gig Goer

2475 Views

3 replies

0 likes

  • 2475 Views
  • 3 replies
  • 0 likes

Superuser Contribution PC gaming

Trying to use spotify while playing a game but no matter what i do the keybind "ctrl + right arrow" or anything like that doesn't work. I just want to paly some music and game without having to do anything besides a keybind

Visitor

Trying to use spotify while playing a game but no matter what i do the keybind "ctrl + right arrow" or anything like that doesn't work. I just want to paly some music and game without having to do an...

OscarDC

Moderator

898 Views

1 replies

0 likes

  • 898 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lecture d'album impossible alors que les playlist fonctionnent !

PlanPremiumCountryFranceOperating SystemWindows 10 Bonjour,Je n'arrive pas à écouter les albums. J'ai déjà désinstallé et réinstallé spotify complètement (avec redémarrage et nettoyage des dossiers système). Mon problème est étrange car si je transfo...

Casual Listener

Plan Premium Country France Operating System Windows 10   Bonjour, Je n'arrive pas à écouter les albums. J'ai déjà désinstallé et réinstallé spotify complètement (avec redémarrage et net...

Lyubka

Moderator

598 Views

1 replies

1 likes

  • 598 Views
  • 1 replies
  • 1 likes

Solved!! Missing the DW heart feature?

A while ago a friend of mine sent me a screenshot of Spotify. I immediately noticed the heart feature on his Discover Weekly playlist. I've never had this feature and it's not because of the version, we both updated and I am still missing the feature...

Regular

A while ago a friend of mine sent me a screenshot of Spotify. I immediately noticed the heart feature on his Discover Weekly playlist. I've never had this feature and it's not because of&nb...

tb1200

Music Fan

1260 Views

3 replies

1 likes

Windows
  • 1260 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant access main Playlist on Desktop, ok on iPhone

PlanPremiumCountryUK Operating SystemWindows 10 My Question or IssueOn my PC I cant access my main playlist, I keep getting the 'Something went wrong' message 'Try reloading the page', when I click reload it happens again, but only with that playlist...

Newbie

Plan Premium Country UK   Operating System Windows 10   My Question or Issue On my PC I cant access my main playlist, I keep getting the 'Something went wrong' message 'Try reloadi...

AlejaR

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Why i can´t put my spotify on full screen on desktop

PlanFreeCountryBrazilDeviceHP elitebook 840 G3Operating SystemWindows 10 My Question or IssueI have spotify on desktop but the arrows doesn´t appear on the corner

Newbie

Plan Free Country Brazil Device HP elitebook 840 G3 Operating System Windows 10   My Question or Issue I have spotify on desktop but the arrows doesn´t appear on the corner  

Bittencourt

Spotify Star

435 Views

1 replies

0 likes

Desktop (Windows)
  • 435 Views
  • 1 replies
  • 0 likes

[Desktop] Media Key Overlay no longer works with Win11 22H2 update

The volume ui has been completely revamped so now the overlay no longer shows. Hoping Spotify can reinvent their own to still show upper left or front and center, whichever's best. Screenshot below of new volume ui:

Visitor

The volume ui has been completely revamped so now the overlay no longer shows. Hoping Spotify can reinvent their own to still show upper left or front and center, whichever's best.   Screensho...

259 Views

0 replies

0 likes

Desktop
  • 259 Views
  • 0 replies
  • 0 likes

Superuser Contribution Why can't I use 6 1-month Spotify cards?

I bought six 1-month Spotify cards from my local Rite-Aid for $10.00 a card and I read somewhere the limit you can do is 18months at a time so I only bought 6 cards each being 1 month but after adding 4 of the 6 the site wouldn't let me redeem any fu...

Newbie

I bought six 1-month Spotify cards from my local Rite-Aid for $10.00 a card and I read somewhere the limit you can do is 18months at a time so I only bought 6 cards each being 1 month but after addin...

OscarDC

Moderator

1036 Views

2 replies

0 likes

  • 1036 Views
  • 2 replies
  • 0 likes

Superuser Contribution No se reproduce la música

Busco determinado interprete, sale la playlist respectiva pero cuando apreto el botón de play no reproduce la canción

Visitor

Busco determinado interprete, sale la playlist respectiva pero cuando apreto el botón de play no reproduce la canción

Vasil

Moderator

292 Views

1 replies

0 likes

  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution can't play songs that aren't liked or in a playlist (Windows)

Can't play any songs that aren't liked or in a playlist on spotify on my windows 11 app. If I do try to play one of those songs, nothing shows up on the current playing thing at the bottom. Also, I can't put songs on my pc from my phone, like connect...

Casual Listener

Can't play any songs that aren't liked or in a playlist on spotify on my windows 11 app. If I do try to play one of those songs, nothing shows up on the current playing thing at the bottom. Also, I c...

MihailY

Moderator

497 Views

3 replies

0 likes

  • 497 Views
  • 3 replies
  • 0 likes

Superuser Contribution Full Screen Mode

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My Question or IssueIs there a way to turn off the "up Next" box? And if not could this be added as an option please

Gig Goer

Plan Premium Country UK Device HP Laptop Operating System Windows 10   My Question or Issue Is there a way to turn off the "up Next" box? And if not could this be added as an option pl...

OscarDC

Moderator

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify for Web non functioning

I use Spotify for Web on Windows 10 in Chrome. I've been getting a consistent "you are offline" error despite knowing that my computer is connected to the internet and otherwise working fine. Signing out and back in again has made the issue worse, be...

Visitor

I use Spotify for Web on Windows 10 in Chrome. I've been getting a consistent "you are offline" error despite knowing that my computer is connected to the internet and otherwise working fine. Signing...

AlejaR

Moderator

362 Views

1 replies

0 likes

  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local File does not play, is stuck at 0:00?

I have 2 songs in my playlist. I edited the cover, name, song name, etc.When I try to play them, they are stuck at 0:00. If I go to a timestamp e.G 1:14, it is stuck at 1.14. Anyone know how to fix this?

Visitor

I have 2 songs in my playlist. I edited the cover, name, song name, etc. When I try to play them, they are stuck at 0:00. If I go to a timestamp e.G 1:14, it is stuck at 1.14. Anyone know how to fix...

Vasil

Moderator

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution After unpausing a song, it mutes but apparently keeps playing and remains muted until I pick another

PlanPremiumOperating SystemWindows 10 My Question or IssueAfter I pause a song on Spotify for Windows and then come back to resume it, the progress bar moves as if the song is playing but there is zero audio. The only way I have found to fix this is ...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue After I pause a song on Spotify for Windows and then come back to resume it, the progress bar moves as if the song is playin...

MihailY

Moderator

598 Views

5 replies

0 likes

  • 598 Views
  • 5 replies
  • 0 likes