Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 74208 Views
  • 79 replies
  • 27 likes
  • 74208 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Nekse
  • Casual Listener
  • 89070 Views
  • 284 replies
  • 22 likes
  • 89070 Views
  • 284 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6390 Views
  • 1 replies
  • 6 likes
  • 6390 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146865 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146865 Views
  • 0 replies
  • 26 likes

Superuser Contribution No Video on Windows 10 desktop app but Brave browser working fine.

PlanPremiumCountry NZ DeviceWindows 10 PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Premium Country  NZ   Device Windows 10 PC Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does Spotify play random songs when a playlist finishes?

My Question or IssueAt the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The problem for me is that they usually aren't that similar to some ...

  • Newbie
  • My Question or Issue At the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to.  The probl...
  • AdamDamon
  • Spotify Star
  • 10143 Views
  • 5 replies
  • 0 likes
  • 10143 Views
  • 5 replies
  • 0 likes

Solved!! Spotify crashes immediately -- every time.

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI have spent a lot of time trying to figure this out on my own. I am NOT very "computer-wise" so it's been a challenge. Spotify has been crashing within 2-3 seconds every time...

  • Newbie
  • Plan Premium Country USA Device   Operating System Windows 10   My Question or Issue I have spent a lot of time trying to figure this out on my own.  I am NOT very "computer-...
  • Taylith
  • Community Legend
  • 384 Views
  • 1 replies
  • 3 likes
  • 384 Views
  • 1 replies
  • 3 likes

Superuser Contribution Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

  • Casual Listener
  •   Plan Premium Country USA Device PC Operating System Win10   My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, but ...
  • erkyp3rky
  • Casual Listener
  • 760 Views
  • 5 replies
  • 0 likes
  • unable to play
  • 760 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Random songs/albums that aren't saved to library/playlist won't play

PlanPremiumCountry United StatesDeviceWindows PCOperating SystemWindows 10 My Question or Issue As a lot of other users have posted, my spotify will not play most songs that I don't have in a playlist already. It just shows the black disc icon for th...

  • Casual Listener
  • Plan Premium Country  United States Device Windows PC Operating System Windows 10   My Question or Issue  As a lot of other users have posted, my spotify will not play most s...
  • Nomocrzy
  • Newbie
  • 19636 Views
  • 58 replies
  • 46 likes
  • 19636 Views
  • 58 replies
  • 46 likes

Superuser Contribution No Spotify Connect with Argon Stream2

I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great.Shortly, I bought a used Argon Stream2. Internet radio and local network audio works great. But I can't...

  • Casual Listener
  • I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great. Shortly, I bought a used Argon Stream2. Internet r...
  • digilb
  • Casual Listener
  • 1789 Views
  • 3 replies
  • 0 likes
  • 1789 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify desktop app crashing

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

  • Casual Listener
  • Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers
  • Eni
  • Moderator
  • 709 Views
  • 7 replies
  • 0 likes
  • 709 Views
  • 7 replies
  • 0 likes

Phone shows with "standard" name in my devices.

PlanPremiumCountryDeviceSamsung S20Operating SystemAndroid 12, recent updateMy Question or IssueHello all, Something has probably changed in latest Android12 update for S20, but it impacts Spotify. Maybe it's a permission, maybe it's something else. ...

  • Music Fan
  • Plan Premium Country Device Samsung S20 Operating System Android 12, recent update My Question or Issue Hello all,   Something has probably changed in latest Android12 update for S20, ...
  • plskmtys
  • Newbie
  • 519 Views
  • 2 replies
  • 2 likes
  • 519 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

  • Newbie
  • Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044   My Question or Issue When using Spotify connect with my iPhone an...
  • Dian
  • Spotify Legend
  • 985 Views
  • 1 replies
  • 0 likes
  • iOS 15
    SpotifyConnect
    Windows 10
  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution desktop app (windows 11) won't download playlists or sync to other devices

it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.

  • Casual Listener
  • it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.
  • Dian
  • Spotify Legend
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows app permanently in offline mode, but all other devices work. Help?

When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it will not show me friend status. However, Spotify will...

  • Casual Listener
  • When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it wi...
  • Eni
  • Moderator
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 11: can't change songs and won't stop unless I kill all the processes in the task manager

PlanPremiumCountryNetherlandsDeviceDell laptopOperating SystemWindows 11 My Question or IssueAfter running for a while, I cannot start a new song (it just keeps playing the current song) and I cannot close the app, unless I kill every Spotify process...

  • Visitor
  • Plan Premium Country Netherlands Device Dell laptop Operating System Windows 11   My Question or Issue After running for a while, I cannot start a new song (it just keeps playing the c...
  • Dian
  • Spotify Legend
  • 855 Views
  • 1 replies
  • 0 likes
  • 855 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fullscreen on desktop app not available

I don't know why because i have seen people access this feature but for some reason i cant play my songs in Fullscreen.

  • Visitor
  • I don't know why because i have seen people access this feature but for some reason i cant play my songs in Fullscreen.
  • Dian
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Search function not working

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the search function on Web Player is not showing any results when I search popular terms of bands or songs that are inputted correctly. I have l...

  • Music Fan
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the search function on Web Player is not showing any results ...
  • Yordan
  • Moderator
  • 1195 Views
  • 7 replies
  • 4 likes
  • 1195 Views
  • 7 replies
  • 4 likes

Superuser Contribution Can't play anything on Spotify

Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the control panel. not even in the microsoft store. Same...

  • Casual Listener
  • Having issues playing anything on Spotify for several weeks now. Tryed logging out, reopen it and switched from my phone to my pc but nothing works. I can't even delete it bc it doesn't show on the c...
  • OscarDC
  • Moderator
  • 307 Views
  • 3 replies
  • 0 likes
  • 307 Views
  • 3 replies
  • 0 likes

Escuchar todas las ads de Spotify

Existe alguna playlist donde pueda encontrar todas las publicidades de Spotify? estoy necesitando escucharlas todas.

  • Casual Listener
  • Existe alguna playlist donde pueda encontrar todas las publicidades de Spotify? estoy necesitando escucharlas todas.
  • guillemurto
  • Casual Listener
  • 490 Views
  • 2 replies
  • 0 likes
  • publicidad
    spot
    Spotify
  • 490 Views
  • 2 replies
  • 0 likes

Superuser Contribution Keep getting logged out and downloads deleted

I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just log back in. That was until now, when I have some s...

  • Casual Listener
  • I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just ...
  • Jeremy
  • Spotify Legend
  • 788 Views
  • 3 replies
  • 0 likes
  • 788 Views
  • 3 replies
  • 0 likes

Spotify on browser getting crashed when turning on a song

Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ( my web browser is Chrome version 103). Thanks a l...

  • Newbie
  • Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ...
  • Bella_K
  • Composer
  • 1372 Views
  • 1 replies
  • 0 likes
  • 1372 Views
  • 1 replies
  • 0 likes

when i log into an account spotify doesnt work anymore

hey,i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore. also i cant log out of my account because everythin...

  • Newbie
  • hey, i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore...
  • Bella_K
  • Composer
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Search results problems

PlanPremiumCountrySpainDeviceDellOperating SystemWindows My Question or IssueEver since some changes in search, it seems to misbehave more often than not. First of all there are no results for very common words:Second of all, clicking on headers Play...

edga_0-1656623638676.png edga_1-1656623672500.png
  • Roadie
  • Plan Premium Country Spain Device Dell Operating System Windows   My Question or Issue Ever since some changes in search, it seems to misbehave more often than not.   First of a...
  • MauriceMV
  • Spotify Star
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes