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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15573 Views

114 replies

52 likes

  • 15573 Views
  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2453 Views

16 replies

3 likes

Possible Bug
  • 2453 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5761 Views

40 replies

2 likes

  • 5761 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10075 Views

0 replies

4 likes

  • 10075 Views
  • 0 replies
  • 4 likes

local files won't play, even with local files turned on and locations being correct

PlanPremiumOperating Systemwindows 11My Question or Issuejust redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turned in, and all the sources are correct. I can't uninstall and ...

Newbie

Plan Premium Operating System windows 11 My Question or Issue just redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turne...

HalfNathan

Roadie

454 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Play button instead of numbered playlist

  First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to come here to post about it if I have feedback. I can definite...

Newbie

    First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to co...

Vasil

Moderator

824 Views

1 replies

1 likes

Play Button
Update
Windows
Windows 11 App
  • 824 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error Code: Auth16

PlanFreeCountryUSADevicePCOperating SystemWindows 10 Home My Question or IssueI started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've tried uninstalling/reinstalling, disabling firewall, and I don't use a proxy...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10 Home   My Question or Issue I started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've ...

MihailY

Moderator

966 Views

3 replies

0 likes

  • 966 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Some songs not playing on Windows Application.

I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. One example is the song "Something stupid" by Frank Sinatra...

Casual Listener

I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. On...

xman_octopus6969

Casual Listener

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

Enable videos of my playlist using Spotify on my laptop?

Plan PremiumCountry: Ivory CoastDevice: LenovoOperating System: Windows 10 E My Question or IssueI am using Spotify on my PC and I want to see the videos associated to the songs of my playlist. I can see videos on my phone, but not on my laptop. How ...

Visitor

  Plan Premium Country: Ivory Coast Device: Lenovo Operating System: Windows 10 E   My Question or Issue I am using Spotify on my PC and I want to see the videos associated...

Taylith

Community Legend

419 Views

1 replies

1 likes

  • 419 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows 10 Pro/Bootcamp - Spotify never plays and displays 5 songs per second on the bottom

Plan: PremiumCountry: US Device: Macbook Pro late 2017 fully tricked outOperating System: Windows 10 Pro My Question or IssueNever plays any song. I see track/song icons cycle at around 5 songs per seconds on the bottom of the play bar! In addition, ...

Newbie

Plan: Premium Country: US   Device: Macbook Pro late 2017 fully tricked out Operating System: Windows 10 Pro   My Question or Issue Never plays any song. I see track/song icons cycle...

MihailY

Moderator

1272 Views

2 replies

0 likes

  • 1272 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why did Spotify remove the shuffle feature?

Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button. Is there any way to get it back?

Visitor

Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button.    Is there any way to ...

DCinCali14

Casual Listener

1284 Views

4 replies

1 likes

  • 1284 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can't log in. I know my e-mail/Username but reset password don't send me a new password.

Can't log in or reset password. PlanPremiumCountryBrazil Device(Desktop, Zenfone Operating System(Windows 10, Android 12) My Question or Issue Can't log in. I know my e-mail/Username but reset password don't send me a new password. Last week I was au...

Casual Listener

Can't log in or reset password.   Plan Premium Country Brazil   Device (Desktop, Zenfone 😎 Operating System (Windows 10, Android 12)   My Question or Issue   Can't ...

OscarDC

Moderator

1121 Views

3 replies

0 likes

  • 1121 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sound lower

PlanPremiumCountryBelgiumDeviceDesktop AppOperating SystemWindows 10 My Question or IssueIt seems the last update or so (don't know exactly when it started) made the sound of spotify lower than usual. It seems to be the case only on the desktop app t...

Casual Listener

Plan Premium Country Belgium Device Desktop App Operating System Windows 10   My Question or Issue It seems the last update or so (don't know exactly when it started) made the sound of...

MihailY

Moderator

930 Views

5 replies

0 likes

  • 930 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution unable to shrink friends activity

 I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be.The first one is b4 and the last one is after

Casual Listener

    I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be. ...

hk65490

Casual Listener

974 Views

3 replies

0 likes

  • 974 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't fast-forward songs

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songsvideo

Casual Listener

Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs video

Alex

Spotify Legend

6727 Views

1 replies

0 likes

  • 6727 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Friend Activity

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re listening to. As of recently, if you want to continu...

Community Legend

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re l...

Yordan

Moderator

118689 Views

232 replies

52 likes

  • 118689 Views
  • 232 replies
  • 52 likes

Spotify is adding k-pop songs to the j-pop mix.

When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don't want k-pop songs mixed in. I assume there is no f...

Visitor

When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don'...

Sake69

Newbie

1868 Views

2 replies

1 likes

  • 1868 Views
  • 2 replies
  • 1 likes

Spotify can't fast-forward songs how to fix it?

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songs(125) Spotify can't fast-forward songs how to fix it? - YouTube

Casual Listener

Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs (125) Spotify can't...

MauriceMV

Spotify Star

2022 Views

1 replies

0 likes

  • 2022 Views
  • 1 replies
  • 0 likes

Superuser Contribution I would like to quit a shared mix but android is saying it can't process it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

MihailY

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when i search a song in-app it shows an explicit and an non-explicit one

Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics.PlanFreeCountryItalyDeviceLenovo IdeaPad 5, Samsung A21sOperating SystemWindows 1...

Newbie

Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics. Plan Free Country Italy ...

MihailY

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

Casual Listener

Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...

claphands

Casual Listener

15158 Views

55 replies

33 likes

Desktop
drag and drop
Queue bug
  • 15158 Views
  • 55 replies
  • 33 likes

Superuser Contribution Music and Podcasts not playing on app or on web

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the podcast and then stop. I thought maybe it was just...

Casual Listener

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the...

OscarDC

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Songs not playing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the Web Player is not allowing me to play tracks. I have logged in and logged out and restarted browser. Desktop and mobile apps work fine for m...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the Web Player is not allowing me to play tracks. I have logg...

Yordan

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade not working on PC?

PlanPremium Operating SystemWindows 10 My Question or IssueSo I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason it isn't working. I'm assuming it's not working because of the built-in gapless pla...

Regular

  Plan Premium   Operating System Windows 10   My Question or Issue So I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason ...

Dian

Spotify Legend

2525 Views

3 replies

0 likes

Crossfade
  • 2525 Views
  • 3 replies
  • 0 likes