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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1654 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145528 Views

83 replies

27 likes

  • 145528 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130466 Views

294 replies

22 likes

  • 130466 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10978 Views

1 replies

6 likes

  • 10978 Views
  • 1 replies
  • 6 likes

Superuser Contribution friend activity doesnt work.

PlanPremiumCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or Issuei cant see friend activity, but my settings for it are enabled. i also tried reinstalling spotify but it didnt help. my facebook is also connected.

Newbie

Plan Premium Country Netherlands Device Desktop Operating System Windows 10   My Question or Issue i cant see friend activity, but my settings for it are enabled. i also tried reinstal...

Jeremy

Spotify Legend

766 Views

7 replies

4 likes

  • 766 Views
  • 7 replies
  • 4 likes

Solved!!Superuser Contribution Add to Queue button Missing now

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently have seen that I can no longer add songs to my queue. It works on mobile still but I do not know how to add them to queue any more. The button is not in the ri...

Regular

  Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue I recently have seen that I can no longer add songs to my queue. It works on mobile st...

Joan

Moderator

12004 Views

16 replies

0 likes

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Superuser Contribution Scrolling songs up in a playlist does not work in new Desktop update

PlanPremiumCountryNorwayDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter the latest update of the desktop app, I can no longer use the mouse to scroll songs upwards in my playlist. I can only move them up in what is shown in the page...

Roadie

  Plan Premium Country Norway Device Desktop Operating System Windows 10   My Question or Issue After the latest update of the desktop app, I can no longer use the mouse to...

Eni

Moderator

599 Views

3 replies

4 likes

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  • 3 replies
  • 4 likes

Superuser Contribution wrong cover photo

Please ensure your cover work of Black female artists is accurate. The playlist "are & Be" states that the cover photo is of Alicia Keys. It is not.

Newbie

Please ensure your cover work of Black female artists is accurate. The playlist "are & Be" states that the cover photo is of Alicia Keys. It is not.   

Novy

Moderator

436 Views

1 replies

1 likes

Desktop
Playlists
  • 436 Views
  • 1 replies
  • 1 likes

Spotify playing doesn't sync on desktop?

PlanPremiumCountryUSADevicePC DesktopOperating SystemWindows 10 My Question or IssueWhen I play something on my phone or my laptop (not the pc I'm having problems with), the desktop app does not register that I am using another device, and on the wor...

Newbie

  Plan Premium Country USA Device PC Desktop Operating System Windows 10   My Question or Issue When I play something on my phone or my laptop (not the pc I'm having problems wit...

Amay

Spotify Star

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't dismiss pop-up for videos in Cinema mode

PlanFreeCountryCanadaDeviceWindowsOperating SystemWindows 11 My Question or IssueI can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to hit ESC to minimize video before I can click the X to dismiss.

Regular

Plan Free Country Canada Device Windows Operating System Windows 11   My Question or Issue I can't dismiss ads clicking the X in top right when the video is in Cinema mode. I have to h...

Eni

Moderator

1763 Views

10 replies

1 likes

  • 1763 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution CPU usage (+ cant close)

PlanPremium (Family)CountryGermany DeviceDesktop PcCPU - R5 3600Operating SystemWindows 22000.348 64bit Pro My Question or IssueHey, lately Spotify uses ~10% of my cpu constantly. Before it was like 0.2% and spiked maybe to 1% or 2% while browsing.Sp...

Regular

Plan Premium (Family) Country Germany   Device Desktop Pc CPU - R5 3600 Operating System Windows 22000.348 64bit Pro   My Question or Issue Hey, lately Spotify uses ~10% of...

Dschogo

Regular

1049 Views

4 replies

0 likes

CPU
Windows
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  • 4 replies
  • 0 likes

Superuser Contribution Social tab glitched

Plan: Premium FamilyCountry: India Device: PCOperating System: Windows 11 My Question or Issuemy social tab shows as if its loading the three people I have on there the entire time. i have linked and unlinked facebook. (these are people I followed fr...

Casual Listener

Plan: Premium Family Country: India   Device: PC Operating System: Windows 11   My Question or Issue my social tab shows as if its loading the three people I have on there the e...

Mihail

Spotify Legend

473 Views

1 replies

1 likes

  • 473 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?

Casual Listener

I'm getting this error on my PC but none of the 3 suggested fixes which are restarting the PC, perform an entirely clean reinstall or updating sound drivers has fixed it. Anyone got any ideas?

EtherealRoma

Visitor

10475 Views

23 replies

2 likes

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  • 23 replies
  • 2 likes

Superuser Contribution Transparent playlist title bar?

PlanPremiumCountryCanadaDeviceCustom Desktop, Ryzen 5 3600, RTX 3060 TiOperating SystemWindows 11---I might not have noticed this before but is this title bar(?)(not sure of the actual terminology) supposed to be completely transparent? It looks a bi...

Gig Goer

Plan Premium Country Canada Device Custom Desktop, Ryzen 5 3600, RTX 3060 Ti Operating System Windows 11 --- I might not have noticed this before but is this title bar(?)(not sure of the act...

thecheckers

Casual Listener

2177 Views

5 replies

0 likes

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Log4j Security Vulnerabilities

Hello, Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP. Kind Regards, Me

Newbie

Hello,   Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP.   Kind Regards,   Me

user-removed

Not applicable

2621 Views

2 replies

5 likes

log4j
Security
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  • 2 replies
  • 5 likes

Superuser Contribution [Desktop][Playlists] Move songs within the playlist

Since the very last update (last couple of days!) I'm no longer able to move songs within my playlist! Pls fix that bug asap!!!

Casual Listener

Since the very last update (last couple of days!) I'm no longer able to move songs within my playlist! Pls fix that bug asap!!!

Eni

Moderator

415 Views

1 replies

0 likes

Desktop
Playlists
  • 415 Views
  • 1 replies
  • 0 likes

Superuser Contribution Listen along through discord. Song changes but has to be manually played.

PlanPremiumCountryI am in canada the other party is in usaDevice Operating System Windows 10 My Question or IssueI am listening along through discord and my song changes when the other party changes the song but I have to hit play on each one or it j...

Casual Listener

  Plan Premium Country I am in canada the other party is in usa Device   Operating System  Windows 10   My Question or Issue I am listening along through discord and my...

ZiellozeFeniks

Visitor

4883 Views

6 replies

1 likes

  • 4883 Views
  • 6 replies
  • 1 likes

Superuser Contribution "Search in playlist" prevents audio playback

PlanPremiumCountrySwedenDeviceDesktop PCOperating SystemWindows 10 64-bit My Question or IssueUsing the "Search in playlist" feature (Ctrl+F) and searching for characters such as " " (blank space) will cause all further songs clicked by the user to r...

Visitor

Plan Premium Country Sweden Device Desktop PC Operating System Windows 10 64-bit   My Question or Issue Using the "Search in playlist" feature (Ctrl+F) and searching for characters suc...

Eni

Moderator

604 Views

5 replies

0 likes

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Superuser Contribution Whenever I download a podcast episode, the video won't play anymore.

PlanPremiumCountryNew ZealandDeviceAsusOperating SystemWindows10 My Question or IssueWhenever I play a podcast episode, the video plays fine. Then when I "download" it and try to continue watching later (no matter whether I'm offline or online), the ...

Casual Listener

Plan Premium Country New Zealand Device Asus Operating System Windows10   My Question or Issue Whenever I play a podcast episode, the video plays fine. Then when I "download" it and tr...

Shuff87

Visitor

29590 Views

29 replies

4 likes

  • 29590 Views
  • 29 replies
  • 4 likes

Superuser Contribution Cut & jump to selected track from filter after closing filter not working

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueMy current version of Spotify displays that it is version 1.1.74.631.g0b24d9ad . I have two issues which started with the introduction of the new UI, aproximately 8 months...

Roadie

Plan Premium Country NO Device Laptop Operating System Windows 10   My Question or Issue My current version of Spotify displays that it is version 1.1.74.631.g0b24d9ad . I have two iss...

Jeremy

Spotify Legend

1010 Views

11 replies

0 likes

  • 1010 Views
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Superuser Contribution constantly switches to desktop app and has queued music I do not want

PlanPremiumCountryMalalaysiaDevicelaptopOperating Systemwindows 11 My Question or IssueConstantly switches to the desktop app (which I have not installed). How do I stop it from doing this? From somewhere I have queued music by someone I have never h...

Casual Listener

Plan Premium Country Malalaysia Device laptop Operating System windows 11   My Question or Issue Constantly switches to the desktop app (which I have not installed). How do I stop...

Mario

Spotify Legend

622 Views

3 replies

0 likes

website error
  • 622 Views
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Solved!!Superuser Contribution Crash Cause Identified - Moving My Documents & Associated Folders

Operating SystemWindows 10 VersionSpotify for Windows1.1.74.631.g0b24d9ad My Question or IssueAs mentioned in this post a cause of crashes has been identified and a solution is available. The crash would happen randomly but within 5 to 10 minutes of ...

Casual Listener

Operating System Windows 10   Version Spotify for Windows 1.1.74.631.g0b24d9ad   My Question or Issue As mentioned in this post a cause of crashes has been identified and a sol...

Alex

Spotify Legend

508 Views

1 replies

1 likes

  • 508 Views
  • 1 replies
  • 1 likes

How to hide this bar?

PlanFreeOperating SystemWindows 11 21h2Spotify for Windows Store My Question or Issue A strange panel appeared in the menu favorite music, how to fix it?Reinstallation doesn't work.

Casual Listener

Plan Free Operating System Windows 11 21h2 Spotify for Windows Store   My Question or Issue   A strange panel appeared in the menu favorite music, how to fix it? Reinstallation...

ipohaa

Casual Listener

2173 Views

2 replies

0 likes

  • 2173 Views
  • 2 replies
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Superuser Contribution Spotify sometjing went wrong even on offline mode when no internet

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...

Regular

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...

Lyubka

Moderator

4102 Views

16 replies

2 likes

  • 4102 Views
  • 16 replies
  • 2 likes