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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2365 Views

0 replies

4 likes

  • 2365 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154635 Views

83 replies

27 likes

  • 154635 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147493 Views

295 replies

22 likes

  • 147493 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

  • 11459 Views
  • 1 replies
  • 6 likes

Superuser Contribution [Windows] Control buttons (max, min, close) do not response after waking from Sleep / Hibernate

PlanPremiumCountryUSADeviceDell Latitude 7490Operating SystemWindows 10 My Question or IssueAfter I wake my computer from Sleep / Hibernate, the window control buttons (minimize, maximize, close) do not respond or work. Thankfully, I am able to get a...

Casual Listener

Plan Premium Country USA Device Dell Latitude 7490 Operating System Windows 10   My Question or Issue After I wake my computer from Sleep / Hibernate, the window control buttons (min...

MafeG

Spotify Legend

912 Views

3 replies

0 likes

  • 912 Views
  • 3 replies
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Superuser Contribution Local files

PlanFreeCountrybrazilDevicecomputerOperating Systemwindows 10 My Question or Issuei already turned on the local files option and selected the music source, but my local files DOESNT show up in my albuns or in the music library. I already checked and ...

Newbie

  Plan Free Country brazil Device computer Operating System windows 10   My Question or Issue i already turned on the local files option and selected the music source, but my loc...

Kiril

Moderator

936 Views

1 replies

0 likes

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  • 0 likes

Superuser Contribution Music interrupts

PlanPremiumCountryRussia DeviceHP Probook G5 (desktop) + Edge + Chrome Operating SystemWindows 10 My Question or IssueMusic interrupts without my intervention, see the attached video. I can't play. The same behavior is observed on Edge and Chrome bro...

Casual Listener

Plan Premium Country Russia   Device HP Probook G5 (desktop) + Edge + Chrome  Operating System Windows 10   My Question or Issue Music interrupts without my intervention, se...

Jeremy

Spotify Legend

561 Views

3 replies

0 likes

  • 561 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not showing as Discord status

PlanPremiumCountryUSADevicePC I've been fighting with this for weeks now. I've disconnected then reconnected the two apps, logged out of all devices through the Spotify website, cleared the caches, and even uninstalled and reinstalled both apps and s...

Newbie

Plan Premium Country USA Device PC   I've been fighting with this for weeks now. I've disconnected then reconnected the two apps, logged out of all devices through the Spotify website, cl...

Jeremy

Spotify Legend

638 Views

1 replies

0 likes

Discord
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  • 1 replies
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Superuser Contribution Discord doesn't seem to be in Spotify's case

PlanPremiumCountryTurkeyDeviceComputerOperating SystemWindows 10 My Question or IssueI talked to Discord before I came to get your help, and I did everything they said, but the problem wasn't solved, so I think the problem is not about discord, but a...

Newbie

  Plan Premium Country Turkey Device Computer Operating System Windows 10   My Question or Issue I talked to Discord before I came to get your help, and I did everything they sai...

MafeG

Spotify Legend

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bad design of Desktop lyrics feature

PlanPremium FamilyCountrySerbiaDeviceDesktopOperating SystemWindows 10 My Question or IssueWe've recently gotten the lyrics feature and it was partially good. Of course, the idea is excellent and the functionality is decent, but the Desktop variation...

Music Fan

Plan Premium Family Country Serbia Device Desktop Operating System Windows 10   My Question or Issue We've recently gotten the lyrics feature and it was partially good. Of course, the ...

Veroneca

Newbie

2181 Views

4 replies

18 likes

Desktop
lyrics
  • 2181 Views
  • 4 replies
  • 18 likes

Superuser Contribution Sharing

PlanPremiumCountryUSA DeviceDell 15-7000 series (7586)Operating SystemWindows 11 Pro My Question or IssueWhy can't I share to social media apps such as Facebook directly through the share option in the hamburger menu like on my Android app?

Gig Goer

Plan Premium Country USA   Device Dell 15-7000 series (7586) Operating System Windows 11 Pro   My Question or Issue Why can't I share to social media apps such as Facebook direct...

Dell_Ray

Gig Goer

775 Views

3 replies

0 likes

  • 775 Views
  • 3 replies
  • 0 likes

Spotify Web Player passes clicks through top bar

Device/OSWindows 10, Firefox, Web Player(Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.) My Question or IssueThe top bar (black or purple, depending on page) uses the pointer-events: n...

Newbie

Device/OS Windows 10, Firefox, Web Player (Apologies for posting this in the wrong forum, but there doesn't seem to be a specific forum for the web player.)   My Question or Issue The top b...

554 Views

0 replies

0 likes

  • 554 Views
  • 0 replies
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Superuser Contribution Daily Mix 2 not displayed

PlanPremiumCountryUnited States DevicePC, desktop app.Operating SystemWindows 10 My Question or IssueDaily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main view. The only way to see Daily Mix 2 is to go to "see all".

Newbie

Plan Premium Country United States   Device PC, desktop app. Operating System Windows 10   My Question or Issue Daily Mixes go 1, 3, 4, 5, 6. There is no Daily Mix 2 on the main ...

Eni

Moderator

1114 Views

1 replies

0 likes

  • 1114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disabling Desktop Overlay when using media keys isn't working

PlanPremium DuoCountryusaDeviceNew Dell LaptopOperating SystemWindows 10 My Question or IssueI'm using my work computer, and I work on my computer all day as an analyst. For years I've used spotify to listen to music and podcasts while I work. Then t...

Newbie

Plan Premium Duo Country usa Device New Dell Laptop Operating System Windows 10   My Question or Issue I'm using my work computer, and I work on my computer all day as an analyst.&nbsp...

Jeremy

Spotify Legend

643 Views

1 replies

0 likes

Desktop
Disable
keys
media
media keys
overlay
turn off
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  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Duplicating playlists

Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but also create a very similar one with a few songs ch...

Visitor

Pretty self-explanatory but I think it would be really useful to have a feature that lets you duplicate an existing playlist, for example if you want to preserve a playlist you have the way it is but...

Eni

Moderator

403 Views

1 replies

0 likes

Desktop
Playlists
  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads on free plan

PlanFree/PremiumCountryUSAOperating SystemWindows 10 My Question or IssueI get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. It's become absurd. I use to get a reasonable series of commercials, followed b...

Newbie

Plan Free/Premium Country USA Operating System Windows 10   My Question or Issue I get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1.  ...

raidynrosko

Newbie

1884 Views

2 replies

0 likes

  • 1884 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ad results in spotify stopping

PlanFreeCountrySwedenDeviceLaptopOperating SystemWindows 10 My Question or IssueLately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does not play anymore music. It halts. Not the first time. Some times, some ads ...

Regular

Plan Free Country Sweden Device Laptop Operating System Windows 10   My Question or Issue Lately, an ad "www.pegi.info" results in that the announcement is not played, and spotify does...

Elena

Moderator

1555 Views

11 replies

0 likes

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Solved!!Superuser Contribution I'm experiencing multiple issues with my app

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issuethe top bar in playlists is transparent when it shouldn't (zrzut ekranu 104817)my friends activity isn't showing (zrzut ekranu 104829)when moving songs in a playlist it do...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue the top bar in playlists is transparent when it shouldn't (zrzut ekranu 104817) my friends act...

CarlosE

Spotify Legend

863 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Track information overlaps column headers when scrolling

Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.

Music Fan

Bug in the Windows software: when you scroll a playlist, the track information overlaps with the column headers. See attachment for example.

Eni

Moderator

634 Views

3 replies

0 likes

bug
  • 634 Views
  • 3 replies
  • 0 likes

Superuser Contribution PgUp / PgDn buttons don't work in playlist

Windows 10 After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.

Music Fan

Windows 10   After selecting a track in a playlist, the Page Up and Page Down buttons only work once or twice. After that the current selected track no longer changes.

MafeG

Spotify Legend

504 Views

3 replies

0 likes

  • 504 Views
  • 3 replies
  • 0 likes

Superuser Contribution It's not possible to play a playlist in reversed order

In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in. When you have someone else's playlist and want to play those tracks in the reverse order that is not possible.

Music Fan

In the Windows software you can't reverse sort a playlist on the manual order the tracks were put in.   When you have someone else's playlist and want to play those tracks in the reverse order...

CarlosE

Spotify Legend

575 Views

4 replies

0 likes

  • 575 Views
  • 4 replies
  • 0 likes

Superuser Contribution Column titled # contains wrong value when filtering playlist

When you filter a playlist the value in the column titled # does not match the actual number in the playlist. This makes it hard to navigate to a filtered track later. Another option, to select a track in the filtered list and clear the filter also d...

Music Fan

When you filter a playlist the value in the column titled # does not match the actual number in the playlist. This makes it hard to navigate to a filtered track later.   Another option, to sel...

MafeG

Spotify Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Superuser Contribution Overlay problems windows 11

Spotify for Windows 1.1.74.631.g0b24d9adPlanPremiumCountryPanamaDeviceAcer Spin 3Operating SystemWindows 11 My Question or IssueI can't see the spotify overlay, the one that works to skip track or pause/play that can be controled from the volume keys...

Casual Listener

Spotify for Windows 1.1.74.631.g0b24d9ad Plan Premium Country Panama Device Acer Spin 3 Operating System Windows 11   My Question or Issue I can't see the spotify overlay, the one tha...

bratzmagazine

Casual Listener

1666 Views

2 replies

0 likes

overlay
Windows
  • 1666 Views
  • 2 replies
  • 0 likes

Superuser Contribution Friend Activity Not Working [dec 2021]

PlanPremiumCountryThe Netherlands DeviceAcer laptopOperating SystemWindows 10 My Question or IssueThe friend activity is not working. I can't see what my friends are listening to. It looks like I have a setting turned off, but I can't find which one....

Newbie

Plan Premium Country The Netherlands   Device Acer laptop Operating System Windows 10   My Question or Issue The friend activity is not working. I can't see what my friends are...

MafeG

Spotify Legend

1085 Views

1 replies

0 likes

  • 1085 Views
  • 1 replies
  • 0 likes