Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81120 Views

40 replies

68 likes

  • 81120 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776262 Views

503 replies

64 likes

  • 776262 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18125 Views

19 replies

5 likes

  • 18125 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2798 Views

0 replies

4 likes

  • 2798 Views
  • 0 replies
  • 4 likes

Superuser Contribution songs keep getting duplicated, but i'm on web browser.

PlanFreeCountryAustraliaDeviceDell computerOperating System Windows 10 My Question or Issuebasically, my songs keep getting duplicated, or taken out of the playlist, and to add songs back into it i have to add them 3 times before they show up. it won...

Regular

Plan Free Country Australia Device Dell computer Operating System  Windows 10   My Question or Issue basically, my songs keep getting duplicated, or taken out of the playlist, and...

Vasil

Moderator

1851 Views

15 replies

0 likes

  • 1851 Views
  • 15 replies
  • 0 likes

Superuser Contribution spotify wont update

the spotify app wont update ever since i updated to windows 11, im still stuck on the old version.i even tried to update from the microsoft store but no use.ill be happy if any1 solves this issue

Visitor

the spotify app wont update ever since i updated to windows 11, im still stuck on the old version. i even tried to update from the microsoft store but no use. ill be happy if any1 solves this issue

OscarDC

Moderator

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not play on Windows 10 desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 build 10.0.18362, i7 4770k, nVidia 1080ti My Question or IssueWhen I try to play music on the spotify desktop app, nothing plays. Clicking the play button in playlists, the bottom controls, "shu...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 build 10.0.18362, i7 4770k, nVidia 1080ti   My Question or Issue When I try to play music on the spotify desktop app, not...

AlejaR

Moderator

1244 Views

7 replies

6 likes

  • 1244 Views
  • 7 replies
  • 6 likes

Superuser Contribution [Desktop] Desktop app won't connect to phone and discord

PlanPremiumCountryPhilippinesDeviceAsus Vivobook x556uqOperating SystemWindows 10 My Question or IssueSo, This randomly happened. Out of the blue, my spotify desktop app refused to sync with anything, discord integrations, spotify connect, etc. I alr...

Casual Listener

Plan Premium Country Philippines Device Asus Vivobook x556uq Operating System Windows 10   My Question or Issue So, This randomly happened. Out of the blue, my spotify desktop app refu...

junaxmerculief

Visitor

3069 Views

15 replies

5 likes

Desktop Full Screen
  • 3069 Views
  • 15 replies
  • 5 likes

Superuser Contribution New UI icon overlapping

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMenu & back button, profile & minimize icon both overlap each other

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue Menu & back button, profile & minimize icon both overlap each other

Eni

Moderator

628 Views

2 replies

1 likes

  • 628 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Sort Playlist" option for PC app

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some option which are not available for PC users and even there...

Visitor

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some op...

Eni

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Website (www.spotify.com) and Spotify Desktop App doesn't work

PlanPremium (Family)CountryAustriaDevicePCOperating SystemWindows 11 My Question or IssueThis problem appeared randomly. First when I opened Spotify there was a blank screen, and if I tried to go on the Spotify website for the Spotify Setup I couldn'...

Newbie

Plan Premium (Family) Country Austria Device PC Operating System Windows 11   My Question or Issue This problem appeared randomly. First when I opened Spotify there was a blank screen,...

Jeremy

Spotify Legend

552 Views

1 replies

0 likes

  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows] When Offline Search doesent work

PlanPremiumCountryGermanyDeviceHP250G5/HP ENVY/AMD Desktop PCOperating SystemWin11 or Win10 My Question or IssueHello, I have the problem that my search function does not work when Spotify is offline. I have previously downloaded several playlists, b...

Casual Listener

Plan Premium Country Germany Device HP250G5/HP ENVY/AMD Desktop PC Operating System Win11 or Win10   My Question or Issue Hello, I have the problem that my search function does not wor...

Eni

Moderator

641 Views

2 replies

0 likes

Offline issues
Search offline online
  • 641 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound normalization DOES NOT WORK

Sound normalization does not work at all. PlanPremiumCountryusOperating SystemWindows 10

Roadie

Sound normalization does not work at all.   Plan Premium Country us Operating System Windows 10

Dian

Spotify Legend

3869 Views

5 replies

0 likes

  • 3869 Views
  • 5 replies
  • 0 likes

Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

Casual Listener

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in...

angelapollo

Newbie

11627 Views

3 replies

4 likes

  • 11627 Views
  • 3 replies
  • 4 likes

Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

Roadie

As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...

Eni

Moderator

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

Casual Listener

Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...

BertXL

Casual Listener

666 Views

1 replies

0 likes

BitDefender
external device
  • 666 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect / Broadcasting is not working

PlanPremiumCountryUSADeviceLenovo Laptop / SamsungOperating SystemWindows 10, Android 10Spotify VersionDesktop: 1.1.94.870.gf994cb0bAndroid: 8.7.66.534 My Question or IssueSince the last week, I have been unable to use the Spotify Connect functions f...

Regular

Plan Premium Country USA Device Lenovo Laptop / Samsung Operating System Windows 10, Android 10 Spotify Version Desktop: 1.1.94.870.gf994cb0b Android: 8.7.66.534   My Question or I...

Kiril

Moderator

2617 Views

11 replies

10 likes

  • 2617 Views
  • 11 replies
  • 10 likes

Superuser Contribution Layout update

PlanPremiumCountryBrazil DeviceDesktopOperating SystemWindows 10 My Question or IssueThe layout change, but you forgot to put all songs/all albums/ all playlists etc. When you search for a new song don't show more the all playlists, songs ou albums r...

Visitor

Plan Premium Country Brazil   Device Desktop Operating System Windows 10   My Question or Issue The layout change, but you forgot to put all songs/all albums/ all playlists etc. ...

Vasil

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error while typing * in playlist's search bar

PlanFreeCountryFRANCEOperating SystemWindows 11 Pro (22H2)Spotify versionSpotify pour Windows1.1.91.824.g07f1e963My Question or IssueWhile typing the character * in a playlist search bar, the app freeze 1 or 2 seconds and then show an error message.

Newbie

Plan Free Country FRANCE Operating System Windows 11 Pro (22H2) Spotify version Spotify  pour Windows 1.1.91.824.g07f1e963 My Question or Issue While typing the character * in a playli...

yo-mamad

Casual Listener

969 Views

3 replies

0 likes

  • 969 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removing song from my daily mixes

This is driving me crazy. I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (nice!). However, there's this dozen or so songs I absolutely loath...

Newbie

This is driving me crazy.    I listen to Spotify while working (meaning, I use the desktop Windows app). Since I like expanding my music horizons, I frequently use the Daily Mix feature (...

Vasil

Moderator

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect Feature not working.

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player, or anywhere else it says I'm not playing a song. Now when I go to the D...

Regular

Plan Premium Country United States Operating System Windows 10   My Question or Issue I went on Discord and noticed it wasn't "picking up" a song, but when I went to the Opera GX player,...

OscarDC

Moderator

1966 Views

4 replies

1 likes

  • 1966 Views
  • 4 replies
  • 1 likes