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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87142 Views

40 replies

68 likes

  • 87142 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

815363 Views

505 replies

64 likes

  • 815363 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29429 Views

30 replies

7 likes

  • 29429 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3456 Views

0 replies

4 likes

  • 3456 Views
  • 0 replies
  • 4 likes

Superuser Contribution Strange issue with recently played

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI have encountered today following issue...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

OscarDC

Moderator

1031 Views

7 replies

0 likes

Desktop
Playlists
Recently Played
Windows
  • 1031 Views
  • 7 replies
  • 0 likes

Superuser Contribution Album cover disappears after listening to a local file song

PlanPremiumCountryAustraliaDevice(PC)Operating System(Windows 10) My Question or IssueThe album covers for songs disappear after listening to local file songs in my playlist. This started happening about a week or two ago and I have no clue why. I've...

Regular

Plan Premium Country Australia Device (PC) Operating System (Windows 10)   My Question or Issue The album covers for songs disappear after listening to local file songs in my playlist....

Dian

Spotify Legend

1606 Views

11 replies

0 likes

  • 1606 Views
  • 11 replies
  • 0 likes

Solved!! User Interface (UI) - Show 'Now Playing'

PlanPremiumCountryUnited StatesDeviceCustom DesktopOperating SystemWindows 10 My Question or IssueA navigational issue - if I start playing someone else's playlist (incl. Spotify's), there isn't a way for me to see which playlist I'm playing. I can s...

Music Fan

Plan Premium Country United States Device Custom Desktop Operating System Windows 10   My Question or Issue A navigational issue - if I start playing someone else's playlist (incl. Spo...

superiorfcs

Visitor

4698 Views

4 replies

0 likes

Interface
Now playing
queue
UI
  • 4698 Views
  • 4 replies
  • 0 likes

Superuser Contribution blocking songs / artists function is not appearing

PlanPremiumCountryUKOperating SystemWindows 10 My Question or Issueability to block songs is ONLY appearing on the discovery playlists, not in any other public playlists. whilst the function to block an artist as described in help does not appear in ...

Visitor

Plan Premium Country UK Operating System Windows 10   My Question or Issue ability to block songs is ONLY appearing on the discovery playlists, not in any other public playlists. whilst ...

OscarDC

Moderator

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Cant Play This Right Now...

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueEverytime I try to play something on the Spotify Desktop App, I get a message saying Spotify can't play this right now. I have Reinstalled, Cleared AppData Folders and restar...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue Everytime I try to play something on the Spotify Desktop App, I get a message saying Spotify can't...

Jeremy

Spotify Legend

646 Views

2 replies

0 likes

  • 646 Views
  • 2 replies
  • 0 likes

Superuser Contribution Tooltip duplicated

PlanPremiumCountryCzechia (CZ) DevicePCOperating System10 21H1 Issue (minor)New UI layout - when I hover on my profile, tooltip is duplicated. First shows the ui styled, second windows default styled tooltip.

Music Fan

Plan Premium Country Czechia (CZ)   Device PC Operating System 10 21H1   Issue (minor) New UI layout - when I hover on my profile, tooltip is duplicated. First shows the ui style...

OscarDC

Moderator

644 Views

3 replies

0 likes

Tooltip
  • 644 Views
  • 3 replies
  • 0 likes

Superuser Contribution songs keep getting duplicated, but i'm on web browser.

PlanFreeCountryAustraliaDeviceDell computerOperating System Windows 10 My Question or Issuebasically, my songs keep getting duplicated, or taken out of the playlist, and to add songs back into it i have to add them 3 times before they show up. it won...

Regular

Plan Free Country Australia Device Dell computer Operating System  Windows 10   My Question or Issue basically, my songs keep getting duplicated, or taken out of the playlist, and...

Vasil

Moderator

1997 Views

15 replies

0 likes

  • 1997 Views
  • 15 replies
  • 0 likes

Superuser Contribution spotify wont update

the spotify app wont update ever since i updated to windows 11, im still stuck on the old version.i even tried to update from the microsoft store but no use.ill be happy if any1 solves this issue

Visitor

the spotify app wont update ever since i updated to windows 11, im still stuck on the old version. i even tried to update from the microsoft store but no use. ill be happy if any1 solves this issue

OscarDC

Moderator

405 Views

1 replies

0 likes

  • 405 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify will not play on Windows 10 desktop app

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 build 10.0.18362, i7 4770k, nVidia 1080ti My Question or IssueWhen I try to play music on the spotify desktop app, nothing plays. Clicking the play button in playlists, the bottom controls, "shu...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 build 10.0.18362, i7 4770k, nVidia 1080ti   My Question or Issue When I try to play music on the spotify desktop app, not...

AlejaR

Moderator

1297 Views

7 replies

6 likes

  • 1297 Views
  • 7 replies
  • 6 likes

Superuser Contribution [Desktop] Desktop app won't connect to phone and discord

PlanPremiumCountryPhilippinesDeviceAsus Vivobook x556uqOperating SystemWindows 10 My Question or IssueSo, This randomly happened. Out of the blue, my spotify desktop app refused to sync with anything, discord integrations, spotify connect, etc. I alr...

Casual Listener

Plan Premium Country Philippines Device Asus Vivobook x556uq Operating System Windows 10   My Question or Issue So, This randomly happened. Out of the blue, my spotify desktop app refu...

junaxmerculief

Visitor

3177 Views

15 replies

5 likes

Desktop Full Screen
  • 3177 Views
  • 15 replies
  • 5 likes

Superuser Contribution New UI icon overlapping

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueMenu & back button, profile & minimize icon both overlap each other

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue Menu & back button, profile & minimize icon both overlap each other

Eni

Moderator

652 Views

2 replies

1 likes

  • 652 Views
  • 2 replies
  • 1 likes

Superuser Contribution "Sort Playlist" option for PC app

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some option which are not available for PC users and even there...

Visitor

I got tons of playlist and I want you add a "Sort Playlist" option for PC app so it will easier to manage the playlists. I know you have that option for mobile phones but still there are some op...

Eni

Moderator

308 Views

1 replies

0 likes

  • 308 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Website (www.spotify.com) and Spotify Desktop App doesn't work

PlanPremium (Family)CountryAustriaDevicePCOperating SystemWindows 11 My Question or IssueThis problem appeared randomly. First when I opened Spotify there was a blank screen, and if I tried to go on the Spotify website for the Spotify Setup I couldn'...

Newbie

Plan Premium (Family) Country Austria Device PC Operating System Windows 11   My Question or Issue This problem appeared randomly. First when I opened Spotify there was a blank screen,...

Jeremy

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows] When Offline Search doesent work

PlanPremiumCountryGermanyDeviceHP250G5/HP ENVY/AMD Desktop PCOperating SystemWin11 or Win10 My Question or IssueHello, I have the problem that my search function does not work when Spotify is offline. I have previously downloaded several playlists, b...

Casual Listener

Plan Premium Country Germany Device HP250G5/HP ENVY/AMD Desktop PC Operating System Win11 or Win10   My Question or Issue Hello, I have the problem that my search function does not wor...

Eni

Moderator

667 Views

2 replies

0 likes

Offline issues
Search offline online
  • 667 Views
  • 2 replies
  • 0 likes

Superuser Contribution Sound normalization DOES NOT WORK

Sound normalization does not work at all. PlanPremiumCountryusOperating SystemWindows 10

Roadie

Sound normalization does not work at all.   Plan Premium Country us Operating System Windows 10

Dian

Spotify Legend

3919 Views

5 replies

0 likes

  • 3919 Views
  • 5 replies
  • 0 likes

Proxy problem logging in

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in. See attached screenshot. I usually use a Macbook, but ...

Casual Listener

For the last weeks, I can't log in into my desktop version of Spotify. It says that there is a Firewall blocking Spotify, and to change the proxy settings, and there's nothing I can do to log in...

angelapollo

Newbie

11860 Views

3 replies

4 likes

  • 11860 Views
  • 3 replies
  • 4 likes

Superuser Contribution The Account button doesn't work on Windows 10 app

As I click my profile picture on the right side of the app, it opens the options.In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediately open my web-browser and go to my account.Now with t...

Roadie

As I click my profile picture on the right side of the app, it opens the options. In the picture I have uploaded, you can see as it opens and previously if I choose the "Account" it would immediatel...

Eni

Moderator

652 Views

2 replies

0 likes

  • 652 Views
  • 2 replies
  • 0 likes

Solved!! Spotify Desktop works but is not able to connect to external devices

PlanPremiumCountryBelgiumDeviceAsus Laptop trying to connect to external device to play music e.g. Google Cast or Internet RadiaOperating SystemWindows 11 My Question or Issue I have the latest version of BitDefender on my machine and the firewall ru...

Casual Listener

Plan Premium Country Belgium Device Asus Laptop trying to connect to external device to play music e.g. Google Cast or Internet Radia Operating System Windows 11   My Question or Issue ...

BertXL

Casual Listener

700 Views

1 replies

0 likes

BitDefender
external device
  • 700 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect / Broadcasting is not working

PlanPremiumCountryUSADeviceLenovo Laptop / SamsungOperating SystemWindows 10, Android 10Spotify VersionDesktop: 1.1.94.870.gf994cb0bAndroid: 8.7.66.534 My Question or IssueSince the last week, I have been unable to use the Spotify Connect functions f...

Regular

Plan Premium Country USA Device Lenovo Laptop / Samsung Operating System Windows 10, Android 10 Spotify Version Desktop: 1.1.94.870.gf994cb0b Android: 8.7.66.534   My Question or I...

Kiril

Moderator

2781 Views

11 replies

10 likes

  • 2781 Views
  • 11 replies
  • 10 likes