Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
79831 Views
79 replies
27 likes

79831 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Lanciano007
Gig Goer
93087 Views
289 replies
22 likes

93087 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6641 Views
1 replies
6 likes

6641 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147260 Views
0 replies
26 likes
Mac
Windows

147260 Views
0 replies
26 likes

Superuser Contribution Podcast sorting on Windows desktop app

PlanPremiumCountryUSADeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe issue is with the sorting options in the Spotify desktop app for Windows 10. There is no option to sort by recently added episodes, like there you can do on the mob...

Brodie_C
Newbie
Plan Premium Country USA Device iPhone 8 Operating System Windows 10 My Question or Issue The issue is with the sorting options in the Spotify desktop app for Windows 10. There is no...
2019-08-15 6:50:40 PM
2022-07-08 4:48:57 PM
StinkorTheLegend
Newbie
3088 Views
8 replies
22 likes

3088 Views
8 replies
22 likes

Solved!!Superuser Contribution Search function not working

Plan: PremiumCountry: AustraliaDevice: DesktopOperating System: Windows 10 My Question or IssueI updated Spotify this morning and now the search function does not work. No matter what I search, I get a response saying no results found.I've tried all ...

quaywee
Casual Listener
Plan: Premium Country: Australia Device: Desktop Operating System: Windows 10 My Question or Issue I updated Spotify this morning and now the search function ...
2022-07-05 3:59:06 AM
2022-07-08 12:52:20 PM
Vasil
Moderator
735 Views
5 replies
0 likes

735 Views
5 replies
0 likes

Is this the cache folder?

Hello Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB Path is below with edited username for privacy reasons. Thank you in advance for any ans...

danielmcgee
Music Fan
Hello Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB Path is below...
2022-07-07 6:46:38 PM
2022-07-08 8:26:39 AM
danielmcgee
Music Fan
381 Views
2 replies
0 likes

381 Views
2 replies
0 likes

Superuser Contribution Spotify closes randomly when playing games

Plan: FamilyPremiumCountry: Norway DeviceHuawei Matebook D 15 signature edition Operating SystemWindows 10 My Question or IssueHello!I have recently ran into a problem with my Spotify application.Whenever I play music in the background while playing ...

etzuii
Newbie
Plan: Family Premium Country: Norway Device Huawei Matebook D 15 signature edition Operating System Windows 10 My Question or Issue Hello! I have recently...
2022-07-06 5:37:27 PM
2022-07-07 7:12:54 PM
OscarDC
Moderator
616 Views
1 replies
0 likes

616 Views
1 replies
0 likes

Superuser Contribution essues with spotify on desktop.

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloading the page. when I reload it this message comes up ...

user-removed
Visitor
Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloadin...
2022-06-29 10:38:15 AM
2022-07-07 11:14:01 AM
user-removed
Not applicable
360 Views
4 replies
0 likes

360 Views
4 replies
0 likes

Solved!! Clicking album art doesn't highlight current song playing

Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that isn't currently playing). I've had this issue for a...

bailey_dunne
Casual Listener
Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that ...
2020-10-12 12:54:22 PM
2022-07-07 9:43:36 AM
AdamDamon
Spotify Star
1019 Views
6 replies
2 likes

1019 Views
6 replies
2 likes

Several issues when using VPN

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Spotify app have risen: I am unable to play songs from any artist page;Spotify...

lettuze
Casual Listener
Plan Premium Country Portugal Device PC Operating System Windows 10 My Question or Issue I use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Sp...
2022-07-06 4:22:54 PM
2022-07-06 10:13:44 PM
lettuze
Casual Listener
782 Views
2 replies
2 likes
VPN
VPN Issues

782 Views
2 replies
2 likes

Superuser Contribution Web player not showing podcast episodes - all podcasts showing same blank page

PlanPremiumCountryUSDeviceMultiple PC's and laptopsOperating SystemWin 10 My Question or IssueWeb player is showing a blank page when going to any podcast. The navigation bar on the left remains but the rest is the same as the image below.Tried diffe...

Lhiannan02
Newbie
Plan Premium Country US Device Multiple PC's and laptops Operating System Win 10 My Question or Issue Web player is showing a blank page when going to any podcast. The navigation bar...
2020-09-10 8:03:25 PM
2022-07-06 2:28:55 PM
Dian
Spotify Legend
892 Views
3 replies
1 likes

892 Views
3 replies
1 likes

Superuser Contribution No Video on Windows 10 desktop app but Brave browser working fine.

PlanPremiumCountry NZ DeviceWindows 10 PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Beavisroxs
Visitor
Plan Premium Country NZ Device Windows 10 PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-07-05 6:19:17 AM
2022-07-06 9:30:22 AM
Vasil
Moderator
208 Views
1 replies
0 likes

208 Views
1 replies
0 likes

Superuser Contribution Why does Spotify play random songs when a playlist finishes?

My Question or IssueAt the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The problem for me is that they usually aren't that similar to some ...

futureme
Newbie
My Question or Issue At the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The probl...
2020-10-20 1:49:54 AM
2022-07-06 8:26:04 AM
AdamDamon
Spotify Star
10164 Views
5 replies
0 likes

10164 Views
5 replies
0 likes

Solved!! Spotify crashes immediately -- every time.

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI have spent a lot of time trying to figure this out on my own. I am NOT very "computer-wise" so it's been a challenge. Spotify has been crashing within 2-3 seconds every time...

adavy
Newbie
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue I have spent a lot of time trying to figure this out on my own. I am NOT very "computer-...
2022-07-01 11:16:46 PM
2022-07-05 12:27:01 PM
Taylith
Community Legend
399 Views
1 replies
3 likes

399 Views
1 replies
3 likes

Superuser Contribution Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

AdamWestTDK
Casual Listener
Plan Premium Country USA Device PC Operating System Win10 My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, but ...
2022-07-01 7:53:37 AM
2022-07-04 4:42:42 PM
erkyp3rky
Casual Listener
770 Views
5 replies
0 likes
unable to play

770 Views
5 replies
0 likes

Solved!!Superuser Contribution Random songs/albums that aren't saved to library/playlist won't play

PlanPremiumCountry United StatesDeviceWindows PCOperating SystemWindows 10 My Question or Issue As a lot of other users have posted, my spotify will not play most songs that I don't have in a playlist already. It just shows the black disc icon for th...

sirarchimedes
Casual Listener
Plan Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue As a lot of other users have posted, my spotify will not play most s...
2019-02-08 4:57:28 AM
2022-07-04 12:43:49 PM
Nomocrzy
Newbie
19855 Views
58 replies
46 likes

19855 Views
58 replies
46 likes

Superuser Contribution No Spotify Connect with Argon Stream2

I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great.Shortly, I bought a used Argon Stream2. Internet radio and local network audio works great. But I can't...

digilb
Casual Listener
I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great. Shortly, I bought a used Argon Stream2. Internet r...
2022-07-01 9:27:27 PM
2022-07-04 6:31:57 AM
digilb
Casual Listener
1850 Views
3 replies
0 likes

1850 Views
3 replies
0 likes

Superuser Contribution Spotify desktop app crashing

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

victorinoaditya
Casual Listener
Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers
2022-06-19 6:36:24 PM
2022-07-03 6:40:00 PM
Eni
Moderator
714 Views
7 replies
0 likes

714 Views
7 replies
0 likes

Phone shows with "standard" name in my devices.

PlanPremiumCountryDeviceSamsung S20Operating SystemAndroid 12, recent updateMy Question or IssueHello all, Something has probably changed in latest Android12 update for S20, but it impacts Spotify. Maybe it's a permission, maybe it's something else. ...

aiemdavalrus
Music Fan
Plan Premium Country Device Samsung S20 Operating System Android 12, recent update My Question or Issue Hello all, Something has probably changed in latest Android12 update for S20, ...
2022-03-30 6:42:35 PM
2025-01-12 5:26:56 PM
plskmtys
Newbie
534 Views
2 replies
2 likes

534 Views
2 replies
2 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

dAiLyGrInD
Newbie
Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044 My Question or Issue When using Spotify connect with my iPhone an...
2022-07-02 8:50:40 AM
2022-07-03 9:34:17 AM
Dian
Spotify Legend
995 Views
1 replies
0 likes
iOS 15
SpotifyConnect
Windows 10

995 Views
1 replies
0 likes

Superuser Contribution desktop app (windows 11) won't download playlists or sync to other devices

it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.

drewdiepie9o9
Casual Listener
it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.
2022-06-24 9:36:32 AM
2022-07-03 8:50:54 AM
Dian
Spotify Legend
322 Views
3 replies
0 likes

322 Views
3 replies
0 likes

Superuser Contribution Windows app permanently in offline mode, but all other devices work. Help?

When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it will not show me friend status. However, Spotify will...

wzscdwju7giii2wlvvk
Casual Listener
When I login to Spotify on the Windows app, it always tells me I'm in offline mode even though I am not. I made sure to uncheck the "offline mode" box in Files. All the songs are grayed out and it wi...
2022-06-29 8:51:11 PM
2022-07-02 8:34:02 PM
Eni
Moderator
274 Views
3 replies
0 likes

274 Views
3 replies
0 likes

Superuser Contribution Windows 11: can't change songs and won't stop unless I kill all the processes in the task manager

PlanPremiumCountryNetherlandsDeviceDell laptopOperating SystemWindows 11 My Question or IssueAfter running for a while, I cannot start a new song (it just keeps playing the current song) and I cannot close the app, unless I kill every Spotify process...

SubliemeSiem
Visitor
Plan Premium Country Netherlands Device Dell laptop Operating System Windows 11 My Question or Issue After running for a while, I cannot start a new song (it just keeps playing the c...
2022-07-01 2:56:55 PM
2022-07-02 3:28:06 PM
Dian
Spotify Legend
873 Views
1 replies
0 likes

873 Views
1 replies
0 likes

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