Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81126 Views

40 replies

68 likes

  • 81126 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776373 Views

503 replies

64 likes

  • 776373 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18145 Views

19 replies

5 likes

  • 18145 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

  • 2800 Views
  • 0 replies
  • 4 likes

Superuser Contribution WIndows 10 App Will Not Play.

Free PlanAustraliaPCWindows 10 Hi and thanks for taking the time to read this. PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progress remains greyed out no matter what I do. The Web version works and my An...

Casual Listener

Free Plan Australia PC Windows 10   Hi and thanks for taking the time to read this.   PROBLEM: Spotify will NOT play on this PC. I can login and I can select music but the play progr...

Vasil

Moderator

435 Views

2 replies

0 likes

  • 435 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify app doesnt work but web player and phone do

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11 My Question or Issuespotify app just doesnt work. It was like a week or two ago. Everything like spotify connect and the song display on discord doesnt work. I just now upgraded to premium ...

Casual Listener

Plan Premium Country USA Device Desktop Operating System Windows 11   My Question or Issue spotify app just doesnt work. It was like a week or two ago. Everything like spotify connect ...

Jeremy

Spotify Legend

307 Views

1 replies

1 likes

  • 307 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution I cant delete old local file from my liked songs

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10My Question or Issue .)I have an old local file that i added to my liked songs, and i've since then deleted the file from my pc, but the file refuses to leave my liked songs playlist, an...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 10 My Question or Issue .) I have an old local file that i added to my liked songs, and i've since then deleted...

Jeremy

Spotify Legend

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album downloads don't work

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all).Can easily work around by just adding album to a playlist and downloading that...

Visitor

While my playlist downloads work fine, album downloads simply say "Not available when you're offline", even though the album _is_ downloaded (download icon is green n all). Can easily work around by...

Jeremy

Spotify Legend

333 Views

1 replies

0 likes

  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

Regular

Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...

Jeremy

Spotify Legend

5297 Views

17 replies

2 likes

  • 5297 Views
  • 17 replies
  • 2 likes

Solved!!Superuser Contribution Spotify desktop syncing issue

PlanPremium FamilyOperating SystemWindows 11 My Question or IssueHi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but it happened after the Desktop app updated automatically. Since then serv...

Casual Listener

Plan Premium Family Operating System Windows 11   My Question or Issue Hi, I'm using Spotify on my PC and since yesterday It goes crazy I don't know if it's because of that or not but...

Animе

Casual Listener

1289 Views

7 replies

7 likes

Connect
Desktop
Desktop (Windows)
Desktop Player
Discord
last.fm
Sync issue
  • 1289 Views
  • 7 replies
  • 7 likes

Solved!! Not able to use Spotify Connect from Android to Windows 11

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S21Operating SystemWindows 11 My Question or IssueSpotify connect has been working perfectly from my phone to my computer. I use my phone as a remote all the time. Last few days it's stopped working. I'...

Casual Listener

Plan Premium Country Australia Device Samsung Galaxy S21 Operating System Windows 11   My Question or Issue Spotify connect has been working perfectly from my phone to my computer. I u...

britelle

Casual Listener

707 Views

2 replies

1 likes

  • 707 Views
  • 2 replies
  • 1 likes

[Lyrics] Devanagari and location

PlanFreeCountry Italy/ChileDevicePCMy Question or IssueHi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all Hindi songs switched to teh English alphabet. Is there a way to come...

Casual Listener

Plan Free Country Italy/Chile Device PC My Question or Issue Hi! In Italy the lyrics for most Hindi songs are written using Devanagari alphabet. Now I moved to Chile and the lyrics of all H...

SuperNabla95

Casual Listener

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app doesn't scroll up when moving song to the top

PlanPremiumCountryPolandOperating SystemWindows 10 This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on playlist. I reinstalled app (completely, clean uninstall) and problem still occurs.

Casual Listener

Plan Premium Country Poland Operating System Windows 10     This topic was brought earlier couple times, but I can't see the solution. I can't scroll up while draging songs on ...

Bly11

Casual Listener

610 Views

3 replies

0 likes

  • 610 Views
  • 3 replies
  • 0 likes

Playlist reset after restart of Spotify

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it though, the playlists resets to the first song that was...

Music Fan

So I have 3 playlists in a folder. I click on the play button in the folder and have it set to random play so songs from all playlists in that folder play. When I close the client and restart it thou...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to Move Songs up in a playlist

I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to be moved up in the playlist and I'm unable to do th...

Newbie

I've had this problem earlier in previous updates and I have seen that others have too in past updates. In the latest update the same bug has reappeared and I've added like 500+ songs that I want to ...

MattSuda

Spotify Star

394 Views

2 replies

0 likes

  • 394 Views
  • 2 replies
  • 0 likes

Solved!! Slow download

Hello, I am downloading all my offline playlist to my PC aswell now (1490 songs),but I feel like the download is going really slow. Sitting at 200 songs now I estimated the download to take 1.5 hours overall (I have 50 mbit/s download, music is in ex...

Newbie

Hello,   I am downloading all my offline playlist to my PC aswell now (1490 songs), but I feel like the download is going really slow. Sitting at 200 songs now I estimated the download to tak...

Nlaughton

Regular

15978 Views

3 replies

0 likes

  • 15978 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not visible?

PlanPremiumCountryU.S.AOperating Systemwindows 10 My Question or Issue A single playlist has vanished from my playlists. I listen to it frequently enough that it's in the "recently listened" area on my homepage, but it isn't in my playlists. Also, wh...

Casual Listener

Plan Premium Country U.S.A Operating System windows 10   My Question or Issue   A single playlist has vanished from my playlists. I listen to it frequently enough that it's in the ...

Yordan

Moderator

1005 Views

1 replies

0 likes

  • 1005 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The devices do not connect

I want to report a connection error between devices of the spotify pc application, apparently the application and the desktop program is not connecting to external devices connected as IOS, in the prints sent, it clearly shows, I used the browser to ...

Casual Listener

I want to report a connection error between devices of the spotify pc application, apparently the application and the desktop program is not connecting to external devices connected as IOS, in the pr...

HurtCookie

Casual Listener

553 Views

2 replies

0 likes

  • 553 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Manual playlist ordering to top of list broken on desktop

On Desktop version:Spotify for Windows1.1.92.647.ga4397eb7 You cannot move/drag items in a playlist above the top of the list and have it auto scroll up. Dragging to the bottom of the list works correctly. Same issue as this, that was fixed. Looks li...

Music Fan

On Desktop version: Spotify for Windows 1.1.92.647.ga4397eb7   You cannot move/drag items in a playlist above the top of the list and have it auto scroll up. Dragging to the bottom of the li...

LAST_CALL

Music Fan

533 Views

2 replies

1 likes

  • 533 Views
  • 2 replies
  • 1 likes

Ploblem my computer with Spotify

Hi Folks, i have this problem my windows, please help me. The message is"Spotify can´t play this right now. If you have the file on your computer you can import it"Help me please

Casual Listener

Hi Folks, i have this problem my windows, please help me.   The message is "Spotify can´t play this right now. If you have the file on your computer you can import it" Help me please

22f7rnlk6v4agm5xs7az

Casual Listener

398 Views

2 replies

0 likes

  • 398 Views
  • 2 replies
  • 0 likes

How to allow Spotify on firewall?

Hello there, PlanPremiumCountryHungaryDeviceDell OptiPlex 3020Operating SystemWindows 10 Spotify VersionSpotify Desktop 1.1.94.870Spotify Web from browser My Question or IssueI got the following message when logging in:"A firewall may be blocking Spo...

Newbie

Hello there,   Plan Premium Country Hungary Device Dell OptiPlex 3020 Operating System Windows 10   Spotify Version Spotify Desktop 1.1.94.870 Spotify Web from browser   ...

3265 Views

0 replies

1 likes

firewall
Windows
  • 3265 Views
  • 0 replies
  • 1 likes

Superuser Contribution Laptop and iPhone no longer detect each other despite being on the same WiFi

PlanPremiumCountryUnited StatesDeviceiPhone X and Razer Blade 15Operating SystemiOS 15.5, Windows 10 My Question or IssueSome context: I opened my Discord on my laptop and found that my usual activity status of "Listening to Spotify" was not appearin...

Visitor

Plan Premium Country United States Device iPhone X and Razer Blade 15 Operating System iOS 15.5, Windows 10   My Question or Issue Some context: I opened my Discord on my laptop and fo...

Eni

Moderator

894 Views

6 replies

3 likes

  • 894 Views
  • 6 replies
  • 3 likes

Solved!!Superuser Contribution Spotify desktop not syncing to Connect and APIs

PlanPremiumCountryUnited StatesDeviceComputerOperating SystemWindows 10 My IssueSpotify for Windows (version 1.1.94.870.gf994cb0b) has stopped syncing all player status to other devices and to the APIs. This has broken my ability to move playing stat...

Casual Listener

Plan Premium Country United States Device Computer Operating System Windows 10   My Issue Spotify for Windows (version 1.1.94.870.gf994cb0b) has stopped syncing all player status to ot...

Eni

Moderator

909 Views

3 replies

9 likes

  • 909 Views
  • 3 replies
  • 9 likes

Superuser Contribution Unable to connect PC to other device with Spotify Connect since update

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueI updated my Spotify App on PC last night and since then I am unable to connect Spotify to any device (phone, laptop, etc.). I have already tried every possible solut...

Casual Listener

Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue I updated my Spotify App on PC last night and since then I am unable to connect Spotify to...

AlejaR

Moderator

761 Views

4 replies

1 likes

  • 761 Views
  • 4 replies
  • 1 likes