My Spotify app on PC is stuttering every one to three seconds.

[GrndSeabass07]

Music stutters constantly. I have tested on other speakers, audio from my gpu and motherboard and also on my bluetooth headset, and the stutter still happens. It only happens from the app. I've tried windows media player and the web player and those still work fine.

[MihailY]

Hey @GrndSeabass07,

Thanks for reaching out.

Can you please let us know if you've tried running a clean reinstall as described here and whether you've tested with both versions of the desktop app (the one from our website and the one from the Microsoft Store)? Also, please make sure that your OS and audio drivers are up-to-date.

Keep us posted.

Take care,

[6oc4zjzkq7rlpfv]

I also have the same problem, only happens in the desktop app, playing from web player works fine.

[Lyubka]

Hey 

Thank you for your reply in this thread! 

In this case, we'd like to gather as much info as possible. Would you mind letting us know exactly what troubleshooting you've tried so far? This'll help us avoid repeating steps.
 

We'll be on the lookout for your reply.