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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80891 Views

40 replies

68 likes

  • 80891 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774442 Views

503 replies

64 likes

  • 774442 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17585 Views

17 replies

5 likes

  • 17585 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2772 Views

0 replies

4 likes

  • 2772 Views
  • 0 replies
  • 4 likes

Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

Newbie

Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...

claphands

Casual Listener

12428 Views

55 replies

33 likes

Desktop
drag and drop
Queue bug
  • 12428 Views
  • 55 replies
  • 33 likes

Superuser Contribution Music and Podcasts not playing on app or on web

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the podcast and then stop. I thought maybe it was just...

Casual Listener

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the...

OscarDC

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Songs not playing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the Web Player is not allowing me to play tracks. I have logged in and logged out and restarted browser. Desktop and mobile apps work fine for m...

Music Fan

Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the Web Player is not allowing me to play tracks. I have logg...

Yordan

Moderator

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crossfade not working on PC?

PlanPremium Operating SystemWindows 10 My Question or IssueSo I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason it isn't working. I'm assuming it's not working because of the built-in gapless pla...

Regular

  Plan Premium   Operating System Windows 10   My Question or Issue So I have just recently found out about crossfade so I'm trying to turn it on on my pc, but for some reason ...

Dian

Spotify Legend

1959 Views

3 replies

0 likes

Crossfade
  • 1959 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle play only selecting certain songs

PlanUSed both free and premiumDeviceUsed a PC, Honor 7C and Ipad AirOperating SystemWindows 10, IOS 10, Android 8.0.0 My IssueThe Shuffle feature does not work as a "Shuffle". Instead it selects songs that it prioritises over other songs, so that whe...

Casual Listener

Plan USed both free and premium Device Used a PC, Honor 7C and Ipad Air Operating System Windows 10, IOS 10, Android 8.0.0   My Issue The Shuffle feature does not work as a "Shuffle". In...

NoWhereKing

Visitor

3964 Views

6 replies

0 likes

not working
shuffle
Shuffle Algorithm
Shuffle not working
  • 3964 Views
  • 6 replies
  • 0 likes

Superuser Contribution Upgraded, now web player won't play past 9 seconds

In US, premium, Windows 10, Google Chrome browser. My Question or IssueI was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't play past 9 seconds. Same computer, same browser, 3 minutes afte...

Casual Listener

In US, premium, Windows 10, Google Chrome browser.   My Question or Issue I was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't pl...

catsandcode

Newbie

639 Views

2 replies

2 likes

9 seconds
upgraded
  • 639 Views
  • 2 replies
  • 2 likes

Superuser Contribution Queue jumping in playlist with both local and online songs

I use Spotify desktop version (non store) and I have a playlist with some local songs between a lot of online ones. the problem is when I go offline and back online (and it happens a lot because my internet is bad) thus it recognizes the song I am pl...

Casual Listener

I use Spotify desktop version (non store) and I have a playlist with some local songs between a lot of online ones. the problem is when I go offline and back online (and it happens a lot because my i...

AlejaR

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search Not Working Home Not Loading

Suddenly, in the last few weeks, my Search will not function and the home page will not load.Windows 10 on desktop.I've logged out.I've reinstalled many times.Cannot for the life of me work out how to find contact for customer services directly.Premi...

Newbie

Suddenly, in the last few weeks, my Search will not function and the home page will not load. Windows 10 on desktop. I've logged out. I've reinstalled many times. Cannot for the life of me work o...

Alex

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deletar conteúdo de ARQUIVOS LOCAIS

PlanoPremiumPaísBrazilDispositivoSony Vaio NotebookSistema operacionalWindows Prezados amigos, Não estou conseguindo deletar arquivos salvos e guardados na pasta ARQUIVOS LOCAIS, esses arquivos não estão podendo ser deletados, excluídos e também noto...

Newbie

  Plano Premium País Brazil Dispositivo Sony Vaio Notebook Sistema operacional Windows   Prezados amigos,  Não estou conseguindo deletar arquivos salvos e guardados na pasta...

Dian

Spotify Legend

5323 Views

3 replies

0 likes

  • 5323 Views
  • 3 replies
  • 0 likes

Superuser Contribution Song skips and stops when screen turns back on

Player Windows 10 Pro 2H22 Desktop My screen turns off automatically after 5 min. If Spotify is playing when the screen turns back on (by moving my mouse), the music instantly skips to the next track and stops.

Casual Listener

Player  Windows 10 Pro 2H22 Desktop   My screen turns off automatically after 5 min. If Spotify is playing when the screen turns back on (by moving my mouse), the music instantly skips t...

AlejaR

Moderator

938 Views

7 replies

0 likes

  • 938 Views
  • 7 replies
  • 0 likes

Superuser Contribution My desktop client does not play music when I try. Podcasts work though.

I am unable to play music on my desktop client. The music shows in my library but I cannot play any. Podcasts still play though. Have tried reinstalling and restarting but to no avail. Every other client I use works fine (browser and android).

Casual Listener

I am unable to play music on my desktop client. The music shows in my library but I cannot play any. Podcasts still play though. Have tried reinstalling and restarting but to no avail. Every other cl...

AlejaR

Moderator

466 Views

3 replies

0 likes

  • 466 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify isnt playing whole playlist and only playing one song

When I press play on my playlist even with random on it plays one song then after that there's nothing in queue which im not sure why, i also have my discord spotify status not workingI have tried many many times redownloading spotify and logging bac...

Casual Listener

When I press play on my playlist even with random on it plays one song then after that there's nothing in queue which im not sure why, i also have my discord spotify status not working I have tried ...

MihailY

Moderator

514 Views

3 replies

0 likes

  • 514 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution SPOTIFY DESKTOP ERR???

when i play music and click to spesific minutes, it go to the next song??? my version is (Spotify for Windows1.1.98.691.gf759311c) whyyy? can someone solve this?

Casual Listener

when i play music and click to spesific minutes, it go to the next song???  my version is (Spotify for Windows 1.1.98.691.gf759311c) whyyy? can someone solve this?

Eni

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Something went wrong

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello people on the internet,after updating Spotify from the MS-Store every time I start Spotify an error keeps appearing "Something went wrong", even after "reloading the p...

Casual Listener

Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue Hello people on the internet, after updating Spotify from the MS-Store every time I start Spotif...

unclerk

Roadie

870 Views

5 replies

1 likes

  • 870 Views
  • 5 replies
  • 1 likes

Superuser Contribution getting logged out when tab closed

When I close my tab or have the tab inactive, I am automatically logged out and must reset my password, as my previous password does not work.

Regular

When I close my tab or have the tab inactive, I am automatically logged out and must reset my password, as my previous password does not work.

Vasil

Moderator

1566 Views

8 replies

0 likes

  • 1566 Views
  • 8 replies
  • 0 likes

Superuser Contribution Songs keep skipping

I'm on windows, and when I try to forward or click on a part of a song from the lyrics, it skips to the next song, or the song restarts. And when I click on the lyrics of some parts of the song, something pops telling me something isn't downloaded or...

Casual Listener

I'm on windows, and when I try to forward or click on a part of a song from the lyrics, it skips to the next song, or the song restarts. And when I click on the lyrics of some parts of the song, some...

Eni

Moderator

2569 Views

10 replies

12 likes

  • 2569 Views
  • 10 replies
  • 12 likes

Superuser Contribution Catalan translation on desktop

PlanPremiumDeviceSurface Pro 5Operating SystemWindows 11 My Question or IssueCatalan translation arrived some months ago for iOS and Android, but it's not on the desktop version of Spotify. Catalan translation should be available for Windows, macOS a...

Casual Listener

Plan Premium Device Surface Pro 5 Operating System Windows 11   My Question or Issue Catalan translation arrived some months ago for iOS and Android, but it's not on the desktop version ...

OscarDC

Moderator

430 Views

1 replies

0 likes

All Platforms
macOS
Web Player
Windows
  • 430 Views
  • 1 replies
  • 0 likes

Headset sony ch510 only won't play

I am using windows 11I can listen to the computer speakers, headset openmove, and C-USB speakers with no problem.But when I try to listen with sony ch510 it says "This content is currently not playable". I have tried about 30 songs and all are the sa...

Casual Listener

I am using windows 11 I can listen to the computer speakers, headset openmove, and C-USB speakers with no problem. But when I try to listen with sony ch510 it says "This content is currently no...

280 Views

0 replies

0 likes

  • 280 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify waking up my PC from Sleep

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI've noticed that every time I play spotify on my phone it wakes my PC from sleep mode. I know this because every time I come home to find my PC awake and on the lock screen,...

Visitor

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I've noticed that every time I play spotify on my phone it wakes my PC from sleep mode. I know thi...

Yordan

Moderator

4478 Views

12 replies

10 likes

  • 4478 Views
  • 12 replies
  • 10 likes