Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
71793 Views
79 replies
27 likes

71793 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
yesterday
Pansauce
Casual Listener
87548 Views
283 replies
22 likes

87548 Views
283 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6319 Views
1 replies
6 likes

6319 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146750 Views
0 replies
26 likes
Mac
Windows

146750 Views
0 replies
26 likes

Solved!!Superuser Contribution Help is this normal !!!!

I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are these things with kanji for advertising 広告 they cant be deleted from...

uxYUYux
Regular
I can't find where to post this and my issue with web site player not desktop app but there no category for that to post any issues. My Question or Issue Why this happening what are...
2022-08-26 3:46:05 AM
2022-09-05 6:49:23 AM
uxYUYux
Regular
672 Views
5 replies
0 likes

672 Views
5 replies
0 likes

Superuser Contribution Troubleshooting Several Issues

PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...

WilsonWilson
Newbie
Plan Free/Premium USA Device Windows 10 My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...
2022-09-03 6:05:07 PM
2022-09-04 7:22:46 PM
Eni
Moderator
185 Views
1 replies
0 likes

185 Views
1 replies
0 likes

Superuser Contribution All Local Files have the same album art

All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. All of them have the same "album name" which is proba...

agenttbone
Regular
All of my local files on the desktop verison of spotify all have the same picture. They all have album art on my computer and in other applications but they all have the same album art in spotify. Al...
2018-08-04 1:40:56 AM
2022-09-04 4:16:05 PM
Sandwichb6
Visitor
6505 Views
2 replies
2 likes

6505 Views
2 replies
2 likes

Solved!! [Web Player] No Song Cover showing if we go on artist's profile

PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing

AiseKaise
Casual Listener
Plan Premium Country India Device Chrome (Desktop) Operating System My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing
2022-09-01 8:19:39 AM
2022-09-04 6:03:01 AM
Taylith
Community Legend
747 Views
4 replies
1 likes

747 Views
4 replies
1 likes

Superuser Contribution Windows desktop program auto plays/resumes unexpectedly

Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or IssueI have a pair of headphones I connect to both my PC and my cell phone at the same time. If I have Spotify open on my desktop but NOT playing AND I make ...

kohai
Casual Listener
Plan: Premium, Country: USA, Device: PC Desktop, Operating System: Windows 10 My Question or Issue I have a pair of headphones I connect to both my PC and my c...
2018-08-29 5:02:36 PM
2022-09-03 10:56:21 PM
Eni
Moderator
2209 Views
7 replies
0 likes

2209 Views
7 replies
0 likes

Superuser Contribution Fix Local Files after Switching Computer?

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...

papapyro
Casual Listener
So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...
2022-09-02 7:06:50 PM
2022-09-03 9:40:47 PM
OscarDC
Moderator
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Superuser Contribution Dislike option is missing in Discover Weekly, Daily Mix, Release Radar

Plan: FreeCountry: USDevice: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for me:https://community.spotify.com/t5/Ongoing-Issues/Desktop-Remove-Dislike-so...

Brian-L
Regular
Plan: Free Country: US Device: Windows Chrome Browser The dislike option is missing. See image below. Probably similar to this problem that was supposedly fixed, but isn't for...
2022-08-23 9:01:54 PM
2022-09-03 9:00:17 PM
OscarDC
Moderator
365 Views
3 replies
1 likes

365 Views
3 replies
1 likes

Superuser Contribution Can't rewind/forward songs if Low streaming quality is set

PlanFreeOperating SystemWindows 11 My Question or IssueI believe that this is a bug, I can easily reproduce it.If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the ne...

bxxrak
Newbie
Plan Free Operating System Windows 11 My Question or Issue I believe that this is a bug, I can easily reproduce it. If the Low streaming quality is set, then I can't rewind or forward i...
2022-09-01 4:31:44 AM
2022-09-03 5:00:05 PM
Vasil
Moderator
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

Superuser Contribution peloponezian

Wont play selected track unless i add it to my library then it will playWindows 10 Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

peloponezian
Newbie
Wont play selected track unless i add it to my library then it will play Windows 10 Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...
2022-08-31 9:22:34 PM
2022-09-02 4:45:06 PM
Vasil
Moderator
223 Views
1 replies
0 likes

223 Views
1 replies
0 likes

Superuser Contribution Spotify pauses every 30 sec

PlanFree CountrySpain Device Operating SystemWindows 10 My Question or Issue Spotify pauses every 30 seconds. I have uninstalled the program, deleted cookies, installed again, and nothing works. This is the second time it happens. First time I solved...

Takati
Casual Listener
Plan Free Country Spain Device Operating System Windows 10 My Question or Issue Spotify pauses every 30 seconds. I have uninstalled the program...
2022-08-28 8:20:41 PM
2022-09-02 1:56:56 PM
Takati
Casual Listener
502 Views
4 replies
0 likes

502 Views
4 replies
0 likes

App won't download, Windows 10 Home

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Dovel
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-09-02 9:58:21 AM
2022-09-02 10:20:21 AM
Taylith
Community Legend
236 Views
1 replies
1 likes

236 Views
1 replies
1 likes

Queue List and 'Add to Queue' disappears when ad crashes

PlanFreeCountryHawaii, USADeviceLenovo Legion S7 15ACH6Operating SystemWindows 10 My Question or IssueSometimes an ad would freeze and I'm forced to close the app. When I re-open Spotify, my queue list and the 'Add to queue' option disappears. I'm fo...

NOVΛ
Newbie
Plan Free Country Hawaii, USA Device Lenovo Legion S7 15ACH6 Operating System Windows 10 My Question or Issue Sometimes an ad would freeze and I'm forced to close the app. When I re-...
2022-08-01 2:58:20 PM
2022-09-01 1:20:01 AM
Loxer
Community Legend
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

[Windows] Unable to play song when resume from hiberanation

PlanPremiumCountrySingaporeDeviceAMD Ryzen 7 Asus X570 desktopOperating SystemWindows 11 22H2 Build 22621.160 My Question or IssueI hibernate my computer for the end of the day.When I resume the desktop the next day, and click the Play button on Spot...

jwyx-nyd_0zj8
Casual Listener
Plan Premium Country Singapore Device AMD Ryzen 7 Asus X570 desktop Operating System Windows 11 22H2 Build 22621.160 My Question or Issue I hibernate my computer for the end of the d...
2022-07-04 3:54:51 AM
2022-08-31 9:34:48 PM
MauriceMV
Spotify Star
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

"New releases" in the "Blues" section is missing?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

1241252922
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-08-12 8:35:05 AM
2022-08-31 9:22:15 PM
MauriceMV
Spotify Star
353 Views
1 replies
0 likes

353 Views
1 replies
0 likes

Superuser Contribution Distractible podcast won't play

I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00

N0260
Newbie
I am trying to listen to the distractible podcast. Other podcasts play but with distractible when I press play it changes to a pause button but the progress tracker stays at 0:00
2022-06-16 5:39:57 PM
2022-08-31 8:13:29 PM
Eni
Moderator
3696 Views
8 replies
0 likes

3696 Views
8 replies
0 likes

Superuser Contribution Spotify keeps playing on its own

PlanPremiumCountryUSADeviceSamsung Galaxy 22, PC Windows 11Operating SystemAndroid, Windows 11i read the other threads, i understand other people have the same issue, did everything that was advised, nothing worked except for when i clicked "sign out...

New user
Visitor
Plan Premium Country USA Device Samsung Galaxy 22, PC Windows 11 Operating System Android, Windows 11 i read the other threads, i understand other people have the same issue, di...
2022-08-30 6:56:13 AM
2022-08-31 10:33:29 AM
Jeremy
Spotify Legend
227 Views
1 replies
1 likes

227 Views
1 replies
1 likes

[Windows 10] Can't select large amounts of tracks in Liked Songs

I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for the Liked Songs list. Selecting using Ctrl + A selec...

yell0wdrops
Casual Listener
I have an issue where I can't select all the tracks in my Liked Songs. I don't know if it's relevant, but I have about 3.6k songs in my Library, so that's more than 6k away from max song amount for t...
2019-11-10 5:13:53 PM
2022-08-30 9:17:14 PM
Shivinate
Newbie
2473 Views
5 replies
19 likes

2473 Views
5 replies
19 likes

Superuser Contribution [web app] when queue reaches 100 songs, songs added start removing songs from bottom of queue

PlanPremiumCountryPolandDeviceacer aspire v nitro Operating SystemWindows 10 My Question or Issuewhen the queue reaches 100 songs, songs added start to remove the songs from the bottom of the queue I made a video showing how it works, but it's too bi...

usernameinvalid
Casual Listener
Plan Premium Country Poland Device acer aspire v nitro Operating System Windows 10 My Question or Issue when the queue reaches 100 songs, songs added start to remove th...
2022-08-25 10:43:43 AM
2022-08-30 10:06:31 AM
Vasil
Moderator
404 Views
3 replies
0 likes

404 Views
3 replies
0 likes

Superuser Contribution Music doesn't play

When I click on 'play' an error message appear and it says that 'spotify can't play this right now and that if I have the file on my computer I can import it'.. how can I fix this?

IslaMoon
Visitor
When I click on 'play' an error message appear and it says that 'spotify can't play this right now and that if I have the file on my computer I can import it'.. how can I fix this?
2022-08-29 12:03:14 AM
2022-08-30 1:42:55 AM
Eni
Moderator
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Superuser Contribution when playing spotify on my amplifier (onkyo TX-8130), it pauses

Country: The NetherlandsSpotify Premium Device: Onkyo TX-8130Suddenly, spotify doesn't play anymore on my Onkyo TX-8130 amplifier. On the display, it showes the song that is played (as on my other devices), but there is no sound. The time indicator d...

119931452
Casual Listener
Country: The Netherlands Spotify Premium Device: Onkyo TX-8130 Suddenly, spotify doesn't play anymore on my Onkyo TX-8130 amplifier. On the display, it showes the song that is play...
2022-07-31 2:54:27 PM
2022-08-29 6:39:18 PM
119931452
Casual Listener
935 Views
7 replies
1 likes

935 Views
7 replies
1 likes

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