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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84165 Views

40 replies

68 likes

  • 84165 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798360 Views

505 replies

64 likes

  • 798360 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24540 Views

26 replies

7 likes

  • 24540 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
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  • 4 likes

Foreign language ads driving me nuts!!

PlanFreeCountryAustraliaDeviceDell laptopOperating System Windows 10 My Question or IssueFor about two or more months now I've been getting indonesian ads on my spotify account and it's driving me nuts. I've unintsalled and reintalled the app. Used d...

Casual Listener

Plan Free Country Australia Device Dell laptop Operating System  Windows 10   My Question or Issue For about two or more months now I've been getting indonesian ads on my spotify ...

Ziggy79

Casual Listener

783 Views

3 replies

1 likes

  • 783 Views
  • 3 replies
  • 1 likes

Solved!! Can't go forward or back while playing a song

PlanPremiumCountryBrazilDeviceDell G15 5520Operating SystemWindows 11 My Question or IssueI can't go back or forward while playing a song in my Windows device. I already tried to do a fresh reinstall of Spotify, i rebooted my device and still doesn't...

Casual Listener

Plan Premium Country Brazil Device Dell G15 5520 Operating System Windows 11   My Question or Issue I can't go back or forward while playing a song in my Windows device. I already trie...

danilomadsee

Casual Listener

3450 Views

3 replies

4 likes

  • 3450 Views
  • 3 replies
  • 4 likes

Superuser Contribution Weird message pops up and playlist changes!!

My Question or IssueI have been having some issues lately. I am listening to a song, it comes to an end. Song changes to some playlist I don't even have and message pops up saying "spotify can't play this right now. if you have the file on your compu...

Newbie

My Question or Issue I have been having some issues lately. I am listening to a song, it comes to an end. Song changes to some playlist I don't even have and message pops up saying "spotify can't pl...

Eni

Moderator

276 Views

1 replies

0 likes

  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Help! web player greyed out

On the web player all the playback controls are greyed out.No song plays from my recents either.It's the same on edge, firefox and chromeI've tried log out from all devices as wellMy app on phone works fine and the mobile web player also works fine. 

Casual Listener

On the web player all the playback controls are greyed out. No song plays from my recents either. It's the same on edge, firefox and chrome I've tried log out from all devices as well My app on p...

OscarDC

Moderator

936 Views

4 replies

0 likes

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  • 4 replies
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Issue with desktop app, it doesn't fit to the screen when i re-open it.

PlanPremium CountryArgentina DeviceDesktop PC on 1920x1080 screenVideo-card: GTX 1050 Ti Operating SystemWindows 10 (x64) My Question or IssueAlways, when i re-open the windows desktop spotify app, the app loses the screen fit, doesn't fit the screen...

Regular

Plan Premium   Country Argentina   Device Desktop PC on 1920x1080 screen Video-card: GTX 1050 Ti   Operating System Windows 10 (x64)   My Question or Issue Always, w...

Lampakusz

Newbie

4274 Views

8 replies

1 likes

fit
screen
  • 4274 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify can't play this right now. Windows 11.

PlanPremiumCountryUSDeviceDesktop PCOperating SystemWindows 11 My Question or IssueI just got a PC a couple days ago and the first thing I downloaded was Spotify. Went to their website and downloaded the most recent version for Windows. When I tried ...

Visitor

  Plan Premium Country US Device Desktop PC Operating System Windows 11   My Question or Issue I just got a PC a couple days ago and the first thing I downloaded was Spotify. Wen...

Dian

Spotify Legend

2274 Views

1 replies

2 likes

  • 2274 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution PC and Android Phone won't sync properly

My Question or IssueI was trying to play music on my PC recently, and I decided to try to control the music with my phone, when I saw that my phone didn't think I was playing any music on any device. This wouldn't really be a problem, until I had tri...

Newbie

My Question or Issue I was trying to play music on my PC recently, and I decided to try to control the music with my phone, when I saw that my phone didn't think I was playing any music on any devic...

Dian

Spotify Legend

581 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution remove recently played list from spotify desktop application

i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played option anywhere.please help.

Casual Listener

i dont see any option for removing recently played songs from spotify desktop application. there are no three little dots and when i right click, the menu does not have remove from recently played op...

TwistedD85

Newbie

3478 Views

6 replies

2 likes

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  • 6 replies
  • 2 likes

Superuser Contribution All tracks fail when app is started with System default audio set to 32bit 384khz

PremiumCountryUSDevicePC - SMSL Sanskrit MKII DAC, XMOS USB audio driver v5.50.0Operating SystemWindows 10 My Question or Issue When the spotify desktop app is started, and system Default sound format is set higher than 32bit 192khz, all tracks fail ...

Newbie

  Premium Country US Device PC - SMSL Sanskrit MKII DAC, XMOS USB audio driver v5.50.0 Operating System Windows 10   My Question or Issue   When the spotify desktop app is s...

Yordan

Moderator

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle sucks, avoiding a certain artist

PlanPremiumCountryUnited StatesDeviceLenovo Thinkpad, Iphone 6, Roku TVOperating SystemIOS 13, Windows 10 My Question or IssueI have a playlist that consists of all of my favorite artists, I recently added a new bands songs to the playlist. However w...

Newbie

Plan Premium Country United States Device Lenovo Thinkpad, Iphone 6, Roku TV Operating System IOS 13, Windows 10   My Question or Issue I have a playlist that consists of all of my fav...

Viirock

Casual Listener

1113 Views

3 replies

0 likes

shuffle
  • 1113 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Raspberry Pi with Moode Audio

PlanPremiumCountryNetherlandsDevice Operating System Android 12, Windows 11 My Question or IssueI play Spotify on my Raspberry Pi 4 using Moode Audio. I have Spotify Connect integrated in Moode Audio, so I can click "Play on other device" on the bott...

Regular

Plan Premium Country Netherlands Device   Operating System  Android 12, Windows 11   My Question or Issue I play Spotify on my Raspberry Pi 4 using Moode Audio. I have S...

Double_Dutch

Casual Listener

38878 Views

23 replies

2 likes

  • 38878 Views
  • 23 replies
  • 2 likes

Solved!!Superuser Contribution Bad image issue

 PlanFree/PremiumCountry DevicePCOperating SystemWindows 11 Pro My Question or IssueCant install Spotify, tried deleting and reinstalling from both app store and as a program but still this issue persists. I need help. Thanks

Casual Listener

  Plan Free/Premium Country   Device PC Operating System Windows 11 Pro   My Question or Issue Cant install Spotify, tried deleting and reinstalling from both app store and as a ...

Alex

Spotify Legend

1950 Views

5 replies

0 likes

  • 1950 Views
  • 5 replies
  • 0 likes

Bug: Searching certain characters breaks Spotify

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 11 My Question or IssueSo I happened to be in the settings on the PC version of Spotify, and happened to accidentally press \ into the settings search bar. It then popped up the "Something ...

Newbie

Plan Premium Country USA Device Desktop PC Operating System Windows 11   My Question or Issue So I happened to be in the settings on the PC version of Spotify, and happened to accident...

294 Views

0 replies

0 likes

bug
  • 294 Views
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Solved!!Superuser Contribution A bunch of songs got removed from my playlist when moving songs between playlists on windows 7

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 7 My Question or IssueI usually listen to Spotify on my phone or through the Web player on my work computer. Today I wanted to rearrange some songs in a playlist so opened Spotify on my des...

Casual Listener

Plan Premium Country Sweden Device Desktop Operating System Windows 7   My Question or Issue I usually listen to Spotify on my phone or through the Web player on my work computer. Toda...

Eni

Moderator

1182 Views

4 replies

0 likes

  • 1182 Views
  • 4 replies
  • 0 likes

local files won't play, even with local files turned on and locations being correct

PlanPremiumOperating Systemwindows 11My Question or Issuejust redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turned in, and all the sources are correct. I can't uninstall and ...

Newbie

Plan Premium Operating System windows 11 My Question or Issue just redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turne...

HalfNathan

Roadie

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
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Superuser Contribution Play button instead of numbered playlist

  First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to come here to post about it if I have feedback. I can definite...

Newbie

    First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to co...

Vasil

Moderator

666 Views

1 replies

1 likes

Play Button
Update
Windows
Windows 11 App
  • 666 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error Code: Auth16

PlanFreeCountryUSADevicePCOperating SystemWindows 10 Home My Question or IssueI started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've tried uninstalling/reinstalling, disabling firewall, and I don't use a proxy...

Casual Listener

Plan Free Country USA Device PC Operating System Windows 10 Home   My Question or Issue I started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've ...

MihailY

Moderator

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
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Solved!!Superuser Contribution Some songs not playing on Windows Application.

I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. One example is the song "Something stupid" by Frank Sinatra...

Casual Listener

I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. On...

xman_octopus6969

Casual Listener

466 Views

2 replies

0 likes

  • 466 Views
  • 2 replies
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Enable videos of my playlist using Spotify on my laptop?

Plan PremiumCountry: Ivory CoastDevice: LenovoOperating System: Windows 10 E My Question or IssueI am using Spotify on my PC and I want to see the videos associated to the songs of my playlist. I can see videos on my phone, but not on my laptop. How ...

Visitor

  Plan Premium Country: Ivory Coast Device: Lenovo Operating System: Windows 10 E   My Question or Issue I am using Spotify on my PC and I want to see the videos associated...

Taylith

Community Legend

305 Views

1 replies

1 likes

  • 305 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows 10 Pro/Bootcamp - Spotify never plays and displays 5 songs per second on the bottom

Plan: PremiumCountry: US Device: Macbook Pro late 2017 fully tricked outOperating System: Windows 10 Pro My Question or IssueNever plays any song. I see track/song icons cycle at around 5 songs per seconds on the bottom of the play bar! In addition, ...

Newbie

Plan: Premium Country: US   Device: Macbook Pro late 2017 fully tricked out Operating System: Windows 10 Pro   My Question or Issue Never plays any song. I see track/song icons cycle...

MihailY

Moderator

1162 Views

2 replies

0 likes

  • 1162 Views
  • 2 replies
  • 0 likes