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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139266 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139266 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54969 Views
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  • 33 likes
  • Windows
  • 54969 Views
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Superuser Contribution [Queue] Adding multiple songs to playlist not working

PlanPremiumCountryPortugalDeviceWindowsOperating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueI can't add multiple songs to the queue. When I drag and drop only get the first one is added. If I try to drag and drop to the button ...

  • Casual Listener
  • Plan Premium Country Portugal Device Windows Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a   My Question or Issue I can't add multiple songs to the queue. When I drag an...
  • Novy
  • Moderator
  • 647 Views
  • 3 replies
  • 2 likes
  • queue
  • 647 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution The songs on playlist is unplayable

PlanFreeCountryVietnamDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThis morning, all songs on my Spotify said "The content is not available" and the song I previously opened the song timestamp was from 0:00 to 0:00. If someone can he...

  • Newbie
  • Plan Free Country Vietnam Device HP Laptop Operating System Windows 10   My Question or Issue This morning, all songs on my Spotify said "The content is not available" and the song I p...
  • Jeremy
  • Spotify
  • 253 Views
  • 1 replies
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  • 253 Views
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Superuser Contribution this new Spotify update is flat-out ridiculous

why did you remove the ability to hide tracks? why did you remove Hide track feature? I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way to remove it whatsoever. also why did you remove scan local disk feature

  • Gig Goer
  • why did you remove the ability to hide tracks?  why did you remove Hide track feature?  I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way t...
  • Alex
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor performance in general

I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application jumps back to "Libary / Bibilothek", which also mean...

  • Music Fan
  • I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application j...
  • Alex
  • Moderator
  • 304 Views
  • 5 replies
  • 0 likes
  • 304 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Reverse order playlist filter no longer available?

PlanPremiumCountryUKDeviceASUS Zenbook (laptop)Operating SystemWindows My Question or IssueNow the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order my playlist from newest song to oldest? When I select 'date added' as an or...

  • Regular
  • Plan Premium Country UK Device ASUS Zenbook (laptop) Operating System Windows   My Question or Issue Now the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order...
  • Alex
  • Moderator
  • 3896 Views
  • 28 replies
  • 4 likes
  • Help
  • 3896 Views
  • 28 replies
  • 4 likes

Superuser Contribution add queue to playlist is duplicating songs

PlanPremiumCountryUnited StatesDeviceThinkPad T580Operating SystemWindows 10 My Question or IssueWhen I add my whole song queue to a playlist, it is adding each song twice. This only happens when I select all (CTRL-A) and Right Click -> Add to Playli...

  • Music Fan
  • Plan Premium Country United States Device ThinkPad T580 Operating System Windows 10   My Question or Issue When I add my whole song queue to a playlist, it is adding each song twice. T...
  • Alex
  • Moderator
  • 544 Views
  • 5 replies
  • 0 likes
  • 544 Views
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Superuser Contribution [Desktop][Playlists] Date Added (computer mode)

Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...

  • Casual Listener
  • Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's c...
  • Eni
  • Moderator
  • 787 Views
  • 5 replies
  • 6 likes
  • Desktop
    Playlists
  • 787 Views
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Superuser Contribution Desktop and cell phone don't syncronize

PlanPremiumCountryBrazilDevice(Desktop - Windows 10 Pro) My Question or IssueI can't connect my desktop with my phone. I'm able to listen to two different songs at the same time.I reinstalled Spotify in both devices, logged out and relogged in and no...

  • Casual Listener
  • Plan Premium Country Brazil Device (Desktop - Windows 10 Pro)   My Question or Issue I can't connect my desktop with my phone. I'm able to listen to two different songs at the same time....
  • CarlosE
  • Moderator
  • 247 Views
  • 7 replies
  • 0 likes
  • 247 Views
  • 7 replies
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Superuser Contribution Bug while searching for songs to add to a playlist.

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen in a playlist if I use the "find more" button, which lets me search for songs, when I try to play a song that pops up, it will stop playing whatever is already p...

  • Visitor
  • Plan Premium Country USA Device Windows PC Operating System Windows 10   My Question or Issue When in a playlist if I use the "find more" button, which lets me search for songs, when I...
  • Eni
  • Moderator
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgrade or switching back UI

PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi! I would like to ask whether I could downgrade the Windows desktop app, or switch back to the previous UI somehow?P.S.: Am I the only one who thinks it was pe...

  • Casual Listener
  • Plan Premium Country Hungary Device Desktop PC Operating System Windows 10   My Question or Issue   Hi! I would like to ask whether I could downgrade the Windows desktop ap...
  • CarlosE
  • Moderator
  • 488 Views
  • 5 replies
  • 14 likes
  • 488 Views
  • 5 replies
  • 14 likes

Superuser Contribution Installing the previous version (March / April 2021)

I'm now in my ninth year of using Spotify, but the GUI on the desktop version is getting more and more harrowing.Is there any way to go back to the old version (until about April)?Everything runs even slower than before (sometimes very, very extreme)...

  • Music Fan
  • I'm now in my ninth year of using Spotify, but the GUI on the desktop version is getting more and more harrowing. Is there any way to go back to the old version (until about April)? Everyth...
  • Eni
  • Moderator
  • 206 Views
  • 1 replies
  • 1 likes
  • 206 Views
  • 1 replies
  • 1 likes

Spotify has graphical artifacts when using MSI Afterburner

PlanPremiumCountryUSADeviceGTX 1060 3GBOperating SystemWindows 10 Version 10.0.19042 Build 19042My Question or IssueI overclock my GPU with MSI afterburner, which has been for a year now. But recently Spotify updated and now I get graphical artifacts...

  • Visitor
  • Plan Premium Country USA Device GTX 1060 3GB Operating System Windows 10 Version 10.0.19042 Build 19042 My Question or Issue I overclock my GPU with MSI afterburner, which has been for ...
  • AeroZ
  • Composer
  • 307 Views
  • 1 replies
  • 0 likes
  • graphical
    MSI Afterburner
  • 307 Views
  • 1 replies
  • 0 likes

Transferring Spotify library to another account...is it possible?

I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the most lowest-common denominator piece of social media...

  • Roadie
  • I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the m...
  • shubhamboseroy
  • Visitor
  • 82506 Views
  • 3 replies
  • 2 likes
  • Windows
  • 82506 Views
  • 3 replies
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Solved!!Superuser Contribution Windows app scanning hard drive

PlanPremiumDeviceWindows 10 (app) desktop My Question or IssueEverytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager confirms it's hammering my hard drive. I don't want apps stalking through my h...

  • Casual Listener
  •   Plan Premium Device Windows 10 (app) desktop   My Question or Issue Everytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager co...
  • uncajesse
  • Music Fan
  • 2484 Views
  • 16 replies
  • 0 likes
  • 2484 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Spotify unable to play songs (after 1st) from playlist + broken website

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10x64My Question or IssueActual behaviour:When I double click a playlist or open playlist and double click/select one of the songs and press "play", spotify plays songs outside of my playlist...

  • Casual Listener
  • ...laylist before attempting to play similar songs, outside of the playlist. Broken website The second issue is that I cannot get to https://community.spotify.com/t5/forums/postpage/board-id/desktop_windows...
  • Elena
  • Moderator
  • 620 Views
  • 3 replies
  • 0 likes
  • 620 Views
  • 3 replies
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Solved!!Superuser Contribution Select All on Liked Songs on Desktop only selects some songs, possibly linked to shuffle issues

Premium, UK, Windows 10 Pro Education version 1903.Spotify version 1.1.32.618.gda5638a6Problem has existed since at least 24th December 2019 When I go into Liked Songs on Spotify Desktop for Windows, then hit Ctrl + A, it only selects the top 100 son...

  • Music Fan
  • Premium, UK, Windows 10 Pro Education version 1903. Spotify version 1.1.32.618.gda5638a6 Problem has existed since at least 24th December 2019     When I go into Liked Songs o...
  • kpwxx
  • Music Fan
  • 1177 Views
  • 4 replies
  • 3 likes
  • 1177 Views
  • 4 replies
  • 3 likes

Superuser Contribution New UI Left sidebar is missing my playlists and Folders

PlanPremiumCountryCanadaDeviceLenova Yoga 730Operating SystemWindows 10 My Question or IssueI just updated my Spotify and I noticed my entire left sidebar is empty minus the home, search, and your library. In the new UI introduction video, there seem...

  • Casual Listener
  • Plan Premium Country Canada Device Lenova Yoga 730 Operating System Windows 10   My Question or Issue I just updated my Spotify and I noticed my entire left sidebar is empty minus the ...
  • jDeere
  • Regular
  • 2526 Views
  • 25 replies
  • 3 likes
  • 2526 Views
  • 25 replies
  • 3 likes

Shuffle Algorithm is not great at all is not great at all

Hi I got three times the same song in less than a couple of hours on an over 7h playlist. It's not limited to web player, it's also Android and iOS. it's the shuffle than need a review. thanks

  • Visitor
  • Hi   I got three times the same song in less than a couple of hours on an over 7h playlist. It's not limited to web player, it's also Android and iOS. it's the shuffle than need a review. &nb...
  • 102 Views
  • 0 replies
  • 3 likes
  • 102 Views
  • 0 replies
  • 3 likes

Solved!! Hide friends activity right bar

PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or Issue Is there anyway to hide friends's activity right bar?I haven't connected spotify to facebook and I don`t have prevision to do this, I haven`t FB account in fact...So... t...

  • Newbie
  • Plan Premium Country Spain   Device PC Operating System Windows 10   My Question or Issue   Is there anyway to hide friends's activity right bar? I haven't connected ...
  • Ximzend
  • Roadie
  • 890 Views
  • 1 replies
  • 0 likes
  • 890 Views
  • 1 replies
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Superuser Contribution The decline of Spotify

Premium / US Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThanks Billy-JI have been a premium member for over 5 years. About 2500 songs in my songs file. But now content is disapp...

  • Regular
  • ...anted to take Spotify public on the NYSE. Subsequently Spotify has been hurt in the market. I have paid Spotify $600.00 since joining ~ not enough money for you? And Billy there is no way to contact S...
  • Mihail
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 3 likes
  • The decline of Spotify
  • 427 Views
  • 1 replies
  • 3 likes