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Home page is stuck loading, while song playback works fine

Home page is stuck loading, while song playback works fine

Everytime spotify is launched, the home page will refuse to load, search function also doesnt work. However, I can go through my playlists and play songs without any problems. Advertisements also load with no problem.
A temporary fix I found for this issue is to disconnect my pc from the internet, then reconnect. After that, everything goes back to normal and works as it should. Is there a more permanent fix? I've tried clearing cache and doing a clean reinstall.
1 Reply

Hey there @klkhoo,


Thanks for reaching out and welcome aboard! Could you please provide us the following:

  • The exact makes, models and OS/Firmware versions of all your affected devices
  • The exact Spotify Versions you use.
  • When did this start happening?
  • Is this on all devices or only on specific one(s)?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.


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