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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2063 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150531 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138461 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11278 Views

1 replies

6 likes

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  • 6 likes

Playlist song count doesn't match

I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on the top while scrolling to the bottom says there a...

Casual Listener

I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on...

archerdj

Casual Listener

590 Views

2 replies

0 likes

song count
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Solved!!Superuser Contribution Release Radar/Discover Weekly songs hidden via phone do not appear hidden on desktop app

PlanPremiumCountryCanadaDeviceSamsung Galaxy S21 FE/Windows DesktopOperating SystemAndroid 12/Windows 11 My Question or IssueThere is a bug with this scenario: I hide songs in my release radar or discover weekly playlists on my phone, then try to vie...

Music Fan

Plan Premium Country Canada Device Samsung Galaxy S21 FE/Windows Desktop Operating System Android 12/Windows 11   My Question or Issue There is a bug with this scenario: I hide songs i...

OscarDC

Moderator

1358 Views

6 replies

0 likes

bug
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Superuser Contribution Nissan ad pops up but does not play, unable to resume listening to music.

PlanFree/PremiumCountry DeviceHP Envy laptopOperating SystemWindows 11 My Question or IssueEvery time the Nissan ad tries to play it freezes and then I can't resume listening to music. I can restart the app and get it to play one or two songs before ...

Visitor

  Plan Free/Premium Country   Device HP Envy laptop Operating System Windows 11   My Question or Issue Every time the Nissan ad tries to play it freezes and then I can't res...

Eni

Moderator

344 Views

1 replies

0 likes

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Superuser Contribution whole spotify window scrolls with playlists

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only...

Casual Listener

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen...

Eni

Moderator

887 Views

5 replies

0 likes

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Superuser Contribution Many, Many Bugs (White boxes on hover, wont play songs, doesn't detect devices)

PlanPremiumCountryCanadaDeviceHome-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobile (iOS) apps work great.Operating SystemWindows 11My IssueEv...

Casual Listener

Plan Premium Country Canada Device Home-built Windows Desktop PC (MSI Motherboard, Ryzen 5 CPU/GPU), but the issues also show up on my HP laptop (I don't use it enough to test all of them). Mobi...

FinnBot5000

Casual Listener

968 Views

2 replies

0 likes

bugs
errors
won't play
wont-play
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Solved!!Superuser Contribution Cannot drag songs to top of the queue

PlanPremiumCountryUruguayDevicePCOperating SystemWindows 10 My Question or IssueI've been unable to drag a song to the top of the queue ever since the Spotify revamp. If I drag the song to the top of the screen, it does not auto scroll. Dragging song...

Gig Goer

Plan Premium Country Uruguay Device PC Operating System Windows 10   My Question or Issue I've been unable to drag a song to the top of the queue ever since the Spotify revamp. If I dr...

OscarDC

Moderator

12750 Views

35 replies

9 likes

bug
drag
queue
Scroll
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  • 9 likes

Superuser Contribution Multiple unwanted devices on desktop app, but not android

PlanPremium planCountryU.S. DevicePC desktopOperating SystemWindows 10 My desktop Spotify shows a few Alexa devices under Connect that I want to remove. They belong to family members in other states, one of whom I don't speak to and REALLY don't want...

Casual Listener

Plan Premium plan Country U.S.  Device PC desktop Operating System Windows 10   My desktop Spotify shows a few Alexa devices under Connect that I want to remove. They belong to fam...

Yordan

Moderator

350 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution offline mode stuck. And it doesn't block any apps..

Hi, friendly peopleMy Spoti offline mode stuck. And it doesn't block any apps.. I'm an IT Professional..A few days ago when playing my list, sudenly stoped and never play again.. I look at the all settings after so have not any problem. Internet also...

Casual Listener

Hi,  friendly people My Spoti offline mode stuck. And it doesn't block any apps.. I'm an IT Professional.. A few days ago when playing my list, sudenly stoped and never play again.. I loo...

Goktug34

Casual Listener

650 Views

3 replies

0 likes

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Superuser Contribution Current playing music doesn't sync between devices

PlanPremiumDevicesHP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th genOperating SystemsWindows 7 Professional and iOS 15.4.1 Lately I've noticed that while I'm playing music on my phone and also have the desktop version...

Casual Listener

Plan Premium Devices HP TouchSmart300 with an AMD Athlon II X3 400e, iPhone Xs and iPad Pro 12.9 5th gen Operating Systems Windows 7 Professional and iOS 15.4.1   Lately I've noticed that...

misobol

Visitor

4278 Views

4 replies

3 likes

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How can I turn AutoPlay off on Mozilla Firefox? I don't find settings button anywhere

PlanPremium Operating SystemWindows 10 My Question or Issue How can I turn AutoPlay off on Mozilla Firefox? I don't find settings button anywhere.

Visitor

  Plan Premium   Operating System Windows 10   My Question or Issue   How can I turn AutoPlay off on Mozilla Firefox? I don't find settings button anywhere.

AdamDamon

Spotify Star

740 Views

1 replies

0 likes

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Superuser Contribution windows spotify can´t connect with android

I noticed that discord stopped showing me the songs that I was listening to on spotify, I tried to fix it with everything, uninstalling and installing it, unlinking and linking discord with spotify, but it didn't work, then I tried to connect my andr...

Newbie

I noticed that discord stopped showing me the songs that I was listening to on spotify, I tried to fix it with everything, uninstalling and installing it, unlinking and linking discord with spotify, ...

AndresM

Moderator

943 Views

1 replies

2 likes

  • 943 Views
  • 1 replies
  • 2 likes

Superuser Contribution Local Files missing on desktop

I recently reorganized my hard drive as well as renamed folders. When I opened Spotify and added the new local file source my playlists are broken/blank. Is there a way to fix this?

Newbie

I recently reorganized my hard drive as well as renamed folders. When I opened Spotify and added the new local file source my playlists are broken/blank. Is there a way to fix this?

Alex

Spotify Legend

379 Views

1 replies

0 likes

  • 379 Views
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Superuser Contribution Re: Please remove left Menu options

REMOVE THESE we don't want them, we don't need them. Search could be fine, but in years, i have never clicked on home or library. Just give me My playlists and search, that's it!!!! I tried to post this earlier but i get an error without knowing why ...

Music Fan

REMOVE THESE  we don't want them, we don't need them. Search could be fine, but in years, i have never clicked on home or library. Just give me My playlists and search, that's it!!!! ...

XMS3D0

Music Fan

521 Views

4 replies

0 likes

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Superuser Contribution Can't delete playlist fully

I have tried on my phone, on my computer, on my wife's laptop, the playlist KEEPS popping up on "Home" on my computer, and it's annoying me. No matter the playlists I make and play after deleting it, it still shows in there! And it's not a dead link ...

Regular

I have tried on my phone, on my computer, on my wife's laptop, the playlist KEEPS popping up on "Home" on my computer, and it's annoying me. No matter the playlists I make and play after deleting it,...

Vasil

Moderator

2190 Views

3 replies

0 likes

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Superuser Contribution Spotify playing random songs not in playlist

PlanPremiumCountryAustraliaDeviceDesktop PC and iPhone 13Operating SystemWindows 10, IOS 15 My Question or IssueWhen playing a song in my playlist, the next songs to play after are not in the playlist nor in the recommended. I have turned off autopla...

Visitor

Plan Premium Country Australia Device Desktop PC and iPhone 13 Operating System Windows 10, IOS 15   My Question or Issue When playing a song in my playlist, the next songs to play aft...

Eni

Moderator

546 Views

1 replies

0 likes

  • 546 Views
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Spotify pauses in web player or app

Plan- PremiumCountry- USA Device- PC Google Chrome/Desktop AppOperating System- Windows 10 I have found that if I am watching a Podcast that every thirty seconds or so the video pauses and is not able to be restarted . I have reinstalled the desktop ...

Newbie

Plan- Premium Country- USA  Device- PC Google Chrome/Desktop App Operating System- Windows 10    I have found that if I am watching a Podcast that every thirty seconds or so the v...

Amay

Spotify Star

365 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution can not remove song from i liked

PlanPremium Operating Systemwin10My Question or Issuei have some local songs,now i deteled these local songs from my pc,and i want to remove it from i liked songs.but when i do that.is says something went wronghow i fix that?i dont have same problem ...

Casual Listener

  Plan Premium     Operating System win10 My Question or Issue i have some local songs,now i deteled these local songs from my pc,and i want to remove it from i liked songs.but...

Kiril

Moderator

593 Views

2 replies

0 likes

  • 593 Views
  • 2 replies
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Superuser Contribution Desktop/Android - When I press rewind, the song "thinks" it rewound, but continues to play

PlanPremiumCountryUnited StatesDeviceDesktop/Pixel 6/Android AutoOperating SystemWindows 10/Android My Question or IssueFor the last couple of months, I've had this issue on both mobile (Pixel 6 on Android) and desktop (a custom PC running Windows 10...

Casual Listener

Plan Premium Country United States Device Desktop/Pixel 6/Android Auto Operating System Windows 10/Android   My Question or Issue For the last couple of months, I've had this issue on ...

AndresM

Moderator

568 Views

3 replies

0 likes

  • 568 Views
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Superuser Contribution [Desktop] White Boxes after update

PlanPremiumCountryUSAOperating System(Windows 11) My Question or IssueWhite boxes have started showing up around my Spotify player. This has only started after the update. Does anyone know a fix?you can see one in the top right corner, but they come ...

Newbie

Plan Premium Country USA Operating System (Windows 11)   My Question or Issue White boxes have started showing up around my Spotify player. This has only started after the update. Does a...

jimtunes

Casual Listener

8173 Views

34 replies

26 likes

Desktop
Trouble Shooting
White boxes
  • 8173 Views
  • 34 replies
  • 26 likes