Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74495 Views
79 replies
27 likes

74495 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89225 Views
285 replies
22 likes

89225 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6396 Views
1 replies
6 likes

6396 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146871 Views
0 replies
26 likes
Mac
Windows

146871 Views
0 replies
26 likes

Solved!!Superuser Contribution Can't download offline playlist

Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Okay, but I'm Premium (Duo).When I try on my phone, I wo...

RS_Chops
Casual Listener
Since a few days I can't anymore download playlists for offline listening. When I want to click on the arrow, a bubble spawn with "Unlock downloads et and others features with Spotify Premium". Oka...
2022-10-24 11:47:52 PM
2022-10-26 1:36:56 PM
RS_Chops
Casual Listener
446 Views
2 replies
0 likes

446 Views
2 replies
0 likes

Superuser Contribution Can't play songs in artist page unless add it to liked tracks or playist

When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet issue.

Comet18
Casual Listener
When I click play on songs in artist page, song cover and name on the bottom left corner went blank. It's been 2 months. This problem started when I moved to a new place, so it might be an Internet i...
2022-10-19 3:22:46 PM
2022-10-26 11:03:06 AM
Vasil
Moderator
464 Views
5 replies
0 likes

464 Views
5 replies
0 likes

Superuser Contribution It has been deleted without any confirmation when I clicked the "delete downloaded songs" mistakenly

PlanPremiumCountry DeviceHP ProbookOperating SystemWindows 11 My Question or IssueIt has been deleted without any confirmation when I clicked the "delete downloaded songs" mistakenly. Why?! I had 5K songs and now puff! I must download again now and i...

selanus
Regular
Plan Premium Country Device HP Probook Operating System Windows 11 My Question or Issue It has been deleted without any confirmation when I clicked the "delete downloaded song...
2022-10-24 2:44:11 PM
2022-10-26 8:44:04 AM
Vasil
Moderator
205 Views
1 replies
0 likes

205 Views
1 replies
0 likes

Solved!!Superuser Contribution Windows Spotify app says "spotify cannot play this song right now" to all songs

I have restarted my computer, cleared my cache and clean reinstalled spotify a few times now but I keep getting that error message when I try to play any song. However it works fine on my Apple phone and Chrome browser. Its specifically the app that ...

Purpleapples
Casual Listener
I have restarted my computer, cleared my cache and clean reinstalled spotify a few times now but I keep getting that error message when I try to play any song. However it works fine on my Apple phone...
2022-10-18 3:23:29 AM
2022-10-26 8:20:44 AM
Lyubka
Moderator
1032 Views
8 replies
0 likes

1032 Views
8 replies
0 likes

A firewall may be blocking Spotify.

So I'm using the web player, no app installed at all.. and as soon as I sign into Spotify I get the ''Something went wrong'' error. If I'm not signed into my account then the error doesn't appear. I don't get it

jstlubcho
Newbie
So I'm using the web player, no app installed at all.. and as soon as I sign into Spotify I get the ''Something went wrong'' error. If I'm not signed into my account then the error doesn't appear. ...
2022-10-25 7:04:40 PM
2022-10-25 8:10:19 PM
unclerk
Roadie
186 Views
1 replies
1 likes

186 Views
1 replies
1 likes

Please why

I can't use my password and the reset link isn't working

Alarm123
Casual Listener
I can't use my password and the reset link isn't working
2022-10-25 4:20:25 PM
2022-10-25 5:42:58 PM
Sebasty
Community Legend
224 Views
1 replies
0 likes

224 Views
1 replies
0 likes

Superuser Contribution Issue with playback on computer

So i got this weird issue with my work laptop. When i play music with the application there are some songs that i cant play (not grayed or local) and if i start playing on my phone or other computer it dosnt pause (Im playing on two units at the same...

aspeffs
Casual Listener
So i got this weird issue with my work laptop. When i play music with the application there are some songs that i cant play (not grayed or local) and if i start playing on my phone or other computer ...
2022-10-21 7:47:50 AM
2022-10-25 2:51:25 PM
aspeffs
Casual Listener
484 Views
6 replies
0 likes

484 Views
6 replies
0 likes

Superuser Contribution Spotify downloaded something from Onedrive.

PlanPremiumCountryNetherlandsDeviceLaptopOperating SystemWindows 10 My Question or Issue Hello. I was uninstalling spotify because it gave the 'can't play music' error all the time, and as I was uninstalling I saw a notification pop up in the corner,...

user-removed
Visitor
Plan Premium Country Netherlands Device Laptop Operating System Windows 10 My Question or Issue Hello. I was uninstalling spotify because it gave the 'can't play music' error...
2022-10-21 1:04:29 PM
2022-10-25 10:44:46 AM
Alex
Spotify Legend
639 Views
3 replies
0 likes

639 Views
3 replies
0 likes

Solved!!Superuser Contribution EDITSpotify desktop app not playing

Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the song progress bar "button" for a blip, then it pops...

Ashivia
Regular
Hey! So pretty much what the title says. I have the Spotify desktop app on two computers running Windows as the OS. The same thing is happening if I stream a song, or play a local file: It shows the ...
2022-04-03 3:19:40 AM
2022-10-25 10:33:54 AM
matzel
Gig Goer
4212 Views
12 replies
0 likes
App & Features

4212 Views
12 replies
0 likes

Superuser Contribution Can only play playlists... not albums or individual songs

I am running Spotify Desktop app in Windows 10. I was able to play everything last week. Now, I can only play playlists, not albums or individually selected songs. I have reinstalled Spotify (quick and clean installation), downloaded from website and...

drwong2002
Newbie
I am running Spotify Desktop app in Windows 10. I was able to play everything last week. Now, I can only play playlists, not albums or individually selected songs. I have reinstalled Spotify (quick a...
2022-10-19 7:19:36 PM
2022-10-24 7:16:34 PM
sfried123
Casual Listener
314 Views
3 replies
1 likes

314 Views
3 replies
1 likes

Superuser Contribution Playlist Radio: "More songs load as you listen" Feature not working on Windows 10 as intended...

PlanPremiumCountryPuerto Rico DeviceAcer Nitro 5 LaptopOperating SystemWindows 10 My Question or IssueWhen selecting a radio from a playlist an initial list of generated songs load along with a message at the bottom of "more songs load as you listen"...

RizuChan
Casual Listener
Plan Premium Country Puerto Rico Device Acer Nitro 5 Laptop Operating System Windows 10 My Question or Issue When selecting a radio from a playlist an initial list of generat...
2022-02-19 11:41:50 PM
2022-10-24 12:03:58 PM
Alex
Spotify Legend
865 Views
9 replies
0 likes

865 Views
9 replies
0 likes

Superuser Contribution I have a Microsoft Reward code that doesn't work. How do I fix this?

I have been struggling with this code for hours and I still haven't managed to get this code to work.

Classic13
Casual Listener
I have been struggling with this code for hours and I still haven't managed to get this code to work.
2022-10-11 9:37:36 PM
2022-10-24 7:55:50 AM
Classic13
Casual Listener
1650 Views
6 replies
0 likes

1650 Views
6 replies
0 likes

Superuser Contribution Song plays for 2 seconds then skips

Google ChromebookPlanPremiumCountryUnited StatesDeviceGoogle ChromebookOperating System?My Question or IssueWhenever I play a song it will play for only 2 seconds and then skips to the next song, it'll play that one as well for 2 secs before skipping...

lovejoypeace
Visitor
Google Chromebook Plan Premium Country United States Device Google Chromebook Operating System ? My Question or Issue Whenever I play a song it will play for only 2 seconds and then skips t...
2022-10-22 3:23:04 PM
2022-10-23 9:17:43 PM
OscarDC
Moderator
497 Views
1 replies
0 likes

497 Views
1 replies
0 likes

Superuser Contribution Device Synch as OPTION instead of forced mandate!

Please allow user to turn off device synching. I see this issue goes back to 2015 and it seems there is some Spotify ideology that is stopping this small issue to be resolved. Just listen to your customers and give us an option to turn off (or on) sy...

__Horizon__
Casual Listener
Please allow user to turn off device synching. I see this issue goes back to 2015 and it seems there is some Spotify ideology that is stopping this small issue to be resolved. Just l...
2022-10-22 12:38:29 PM
2022-10-23 9:03:22 PM
OscarDC
Moderator
184 Views
1 replies
0 likes

184 Views
1 replies
0 likes

Superuser Contribution Spotify can't play this right now notification when playing on Desktop app

"Spotify can't play this right now. If you have the file on your computer import it" notification pops up when I try to play anything on my Desktop app. I tried to fix it and restart it through windows, reinstall it completely and reboot my computer ...

onlythebrxve
Newbie
"Spotify can't play this right now. If you have the file on your computer import it" notification pops up when I try to play anything on my Desktop app. I tried to fix it and restart it through windo...
2022-10-20 7:55:41 PM
2022-10-22 11:50:58 AM
MihailY
Moderator
195 Views
1 replies
0 likes

195 Views
1 replies
0 likes

Superuser Contribution why wont my music play on my mp player? I've down loaded on my computer

I have down loaded my play list and they both see the files but will not play.

New user
Visitor
I have down loaded my play list and they both see the files but will not play.
2022-10-20 5:22:06 PM
2022-10-22 11:20:51 AM
MihailY
Moderator
238 Views
2 replies
0 likes

238 Views
2 replies
0 likes

Lyrics/mic icon still not working

I have Spotify premium (not sure if it matters) and the lyric feature (the mic icon in the now playing bar) is still not working. I uninstalled and reinstalled, logged out and back in, nothing will get it to work. I've seen threads saying this issue ...

annej24
Visitor
I have Spotify premium (not sure if it matters) and the lyric feature (the mic icon in the now playing bar) is still not working. I uninstalled and reinstalled, logged out and back in, nothing will g...
2022-10-22 5:29:47 AM
2022-10-22 8:30:50 AM
HalfNathan
Roadie
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Superuser Contribution Desktop App cant connect via LAN

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 Hello,my Spotify Windows 10 Desktop-App can't built a connection to the Internet via LAN.Every title is grey instead of white. When i try to play something it says "Bitte deaktiviere de...

niellz
Music Fan
Plan Premium Country Germany Device Desktop Operating System Windows 10 Hello, my Spotify Windows 10 Desktop-App can't built a connection to the Internet via LAN. Every title is gre...
2022-08-12 1:02:26 PM
2022-10-21 11:16:12 PM
niellz
Music Fan
3923 Views
21 replies
1 likes
lan
Windows

3923 Views
21 replies
1 likes

Superuser Contribution Spotify can't play this right now

I have a very unusual problem with playing songs.Firstly all songs from Searh menu cannot be played with "Spotify can't play this right now" which one isnt showing all time but when I added them into liked, it started playing.I tired all solutions li...

Krystian01
Casual Listener
I have a very unusual problem with playing songs. Firstly all songs from Searh menu cannot be played with "Spotify can't play this right now" which one isnt showing all time but when I added them in...
2022-09-09 8:40:46 PM
2022-10-21 8:21:25 PM
Eni
Moderator
789 Views
7 replies
0 likes

789 Views
7 replies
0 likes

Superuser Contribution spotify wont open even after a clean reinstall

about 2 days ago i started having an issue where spotify wouldnt open, id try and open it and then nothing, not even task manager shows anything. i tried reinstalling it and that didnt work so i tried a clean reinstall and that didnt work either and ...

RealJeevesOfficial
Casual Listener
about 2 days ago i started having an issue where spotify wouldnt open, id try and open it and then nothing, not even task manager shows anything. i tried reinstalling it and that didnt work so i trie...
2022-10-20 10:36:22 AM
2022-10-21 5:15:49 PM
Eni
Moderator
245 Views
2 replies
0 likes

245 Views
2 replies
0 likes

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