Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 114769 Views
  • 82 replies
  • 27 likes
  • 114769 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 111807 Views
  • 291 replies
  • 22 likes
  • 111807 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8577 Views
  • 1 replies
  • 6 likes
  • 8577 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149524 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149524 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify playing every other song on playlist

PlanPremiumCountryUKDeviceLaptopOperating SystemW10Spotify version 1.1.2.285.ga97985efMy Question or IssueAs explained in the title, every other song in a playlist is playing. Eg. I start a playlist and it plays the first song fine then jumps to the ...

  • Casual Listener
  • Plan Premium Country UK Device Laptop Operating System W10 Spotify version 1.1.2.285.ga97985ef My Question or Issue As explained in the title, every other song in a playlist is playing...
  • ActiveUsingUser
  • Visitor
  • 3060 Views
  • 7 replies
  • 1 likes
  • 3060 Views
  • 7 replies
  • 1 likes

Superuser Contribution Change Local Files' Metadata Without Greying Out?

I have hundreds of old local files in my Liked Songs, and with a lot of them I didn't set up the metadata properly, so they don't have artist names, albums, album art, etc. However, in the past, when I've tried to modify these, it greys out the song ...

  • Casual Listener
  • I have hundreds of old local files in my Liked Songs, and with a lot of them I didn't set up the metadata properly, so they don't have artist names, albums, album art, etc. However, in the past, when...
  • Joan
  • Moderator
  • 617 Views
  • 1 replies
  • 0 likes
  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution why in settings it only shows language?

when I click the settings tab it only shows the settings search bar and language, I tried to search for what I needed and nothing is coming up. I've restated Spotify, and checked the website and nothing helped.

  • Visitor
  • when I click the settings tab it only shows the settings search bar and language, I tried to search for what I needed and nothing is coming up. I've restated Spotify, and checked the website and noth...
  • Yordan
  • Moderator
  • 990 Views
  • 1 replies
  • 1 likes
  • 990 Views
  • 1 replies
  • 1 likes

Superuser Contribution why wont spotify play specific podcast episode

Spotify will not play a specific podcast episode. When I press the play icon, nothing happens. Here are the steps I have taken:1. Wiped Cache clean and did a fresh reinstall (3 times). Logged out and logged in with new password.2. Tried 3 platforms. ...

  • Casual Listener
  • Spotify will not play a specific podcast episode. When I press the play icon, nothing happens. Here are the steps I have taken: 1. Wiped Cache clean and did a fresh reinstall (3 times). Logged out...
  • Vasil
  • Moderator
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Superuser Contribution When i try to buy the 3 months free premium it says invalid address

i typoe in all right info and it does not go through casue it says invalid adress i can show proof if needed to show its relly my account and my card

  • Visitor
  • i typoe in all right info and it does not go through casue it says invalid adress i can show proof if needed to show its relly my account and my card
  • Alex
  • Spotify Legend
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

Superuser Contribution virus setup

downloaded the spotify installation on windows and checked it for viruses and found a trojan there

  • Casual Listener
  • downloaded the spotify installation on windows and checked it for viruses and found a trojan there
  • Lyubka
  • Moderator
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

[Desktop] Songs not playing

PlanPremiumCountry CanadaDevicePCOperating SystemWindows 10 My Question or IssueI've been having ongoing issues with my account. In the web broswer version of Spotify, music will not play at all on any pc.And in the app version, a large number of son...

image.png image.png
  • Newbie
  • Plan Premium Country  Canada Device PC Operating System Windows 10   My Question or Issue I've been having ongoing issues with my account. In the web broswer version of Spotify, m...
  • erwinwolf80
  • Newbie
  • 472 Views
  • 1 replies
  • 1 likes
  • 472 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop app

PlanFreeCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify will not keep the playlist queue, after I close it. This has only started happening after the latest update. I don't know if its just me, but a I asked my friend...

  • Newbie
  •   Plan Free Country USA Device Desktop Operating System Windows 10   My Question or Issue My Spotify will not keep the playlist queue, after I close it. This has only started hap...
  • AlejaR
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cannot select multiple songs from the search results

If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer. However, I don't want to do that. Instead, I want to copy all the results to a playlist. ...

Spotify issue #4(2).png 70d21aea-9da9-436f-a76f-542d8d8e2d20.png
  • Music Fan
  • If I click any song from the results list, it will take me directly to the album in question. I cannot select multiple songs from the search results any longer.   However, I don't want to...
  • Panteroide
  • Music Fan
  • 1097 Views
  • 7 replies
  • 1 likes
  • 1097 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution rolling stones not playing

hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not available" for all of them. i live in new york, in the un...

  • Casual Listener
  • hi, i haven't posted here before so i hope i'm not asking this in the wrong place, but for some reason nothing by the rolling stones seems to be playing for me. it just says "this track is not availa...
  • Alex
  • Spotify Legend
  • 2178 Views
  • 9 replies
  • 0 likes
  • Windows
  • 2178 Views
  • 9 replies
  • 0 likes

Superuser Contribution Podcasts Not Playing

PlanPremiumCountryUSADeviceWeb Player (Chrome, Windows 7) My Question or IssuePodcasts aren't playing on the web player. I click the play button and nothing happens. I have tried several of my podcasts and none of them are working. Music and Music pl...

  • Casual Listener
  • Plan Premium Country USA Device Web Player (Chrome, Windows 7)   My Question or Issue Podcasts aren't playing on the web player. I click the play button and nothing happens. I have tried...
  • stellabrickroad
  • Newbie
  • 6920 Views
  • 15 replies
  • 6 likes
  • Podcast Issues
    Web player issue
  • 6920 Views
  • 15 replies
  • 6 likes

Superuser Contribution Search UI broke?

Whenever i used the search function in the past, the layout when looking at albums or playlists was more similar to my library or my home, with a grid like layout with several results per row. See the image attached with the search for "darktide" (pr...

  • Newbie
  • Whenever i used the search function in the past, the layout when looking at albums or playlists was more similar to my library or my home, with a grid like layout with several results per row. See th...
  • Pokaho
  • Casual Listener
  • 1437 Views
  • 10 replies
  • 3 likes
  • Desktop
    Windows
  • 1437 Views
  • 10 replies
  • 3 likes

Superuser Contribution Rapid Song Skipping

Desktop (Windows/Chrome) and Android app. Issue started within the last day or so.When listening Discover Weekly, the player rapidly jumps through the list without playing the songs.When trying to play a song outside of a list, it randomly stops play...

  • Casual Listener
  • Desktop (Windows/Chrome) and Android app.  Issue started within the last day or so. When listening Discover Weekly, the player rapidly jumps through the list without playing the songs. Whe...
  • Eni
  • Moderator
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

add language translator on pc

please add language translator on desktop apps like windows, mac, and linux

  • Casual Listener
  • please add language translator on desktop apps like windows, mac, and linux
  • HeyImEdward
  • Casual Listener
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ao adiantar uma musica spotify troca a faixa.

Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.

  • Visitor
  • Ao clicar para adiantar uma faixa, o app simplesmente vai para uma nova faixa. Isso é extremamente inconveniente.
  • Joan
  • Moderator
  • 385 Views
  • 1 replies
  • 2 likes
  • 385 Views
  • 1 replies
  • 2 likes

i cant click anything and everything turns grey when i click home

so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.

  • Casual Listener
  • so like when i search some songs, i listen to a few of them, and then when i wanna go back by clicking home, it all turns grey and i cant press anything.
  • 295 Views
  • 0 replies
  • 0 likes
  • 295 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login on windows app : auth2 error

PlanPremium DuoCountryFrance DevicePCOperating SystemWindows 11 My Question or IssueUnable to login in windows app even after resetting password I'm able to login on web and ios appI've tried to change the proxy setting but no change, the firewall is...

  • Newbie
  • Plan Premium Duo Country France  Device PC Operating System Windows 11    My Question or Issue Unable to login in windows app even after resetting password    I'm...
  • Yordan
  • Moderator
  • 481 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 481 Views
  • 1 replies
  • 0 likes

Superuser Contribution Alexa Devices Suddenly Not Connecting

PlanPremium Device(All) My Question or IssueAs of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro and my iPhone 13. I can connect to other devices but Alexa is not working....

  • Casual Listener
  • Plan Premium   Device (All)   My Question or Issue As of today, all of my devices suddenly can no longer connect to my Alexa devices. I have attempted on my HP laptop, my Macbook Pro...
  • surfskittles
  • Casual Listener
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes