Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84311 Views

40 replies

68 likes

  • 84311 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

799287 Views

505 replies

64 likes

  • 799287 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24775 Views

26 replies

7 likes

  • 24775 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3112 Views

0 replies

4 likes

  • 3112 Views
  • 0 replies
  • 4 likes

Superuser Contribution "Something went wrong" message appearing in desktop app

All of a sudden, I am receiving "something went wrong" messages in the 'Home' section of the Windows desktop app. I have logged out and in again, uninstalled and reinstall the app, flushed the DNS cache, but the issue still persists. Is this a known ...

Casual Listener

All of a sudden, I am receiving "something went wrong" messages in the 'Home' section of the Windows desktop app.   I have logged out and in again, uninstalled and reinstall the app, flushed t...

Meth3rlence

Casual Listener

743 Views

5 replies

0 likes

  • 743 Views
  • 5 replies
  • 0 likes

Solved!! "Liked songs" under artists pages seemingly gone

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 Even just a few weeks back, there was a certain tab you could click on right above "Artist pick" on their page, which was called "Liked songs". Even though it's selfexplanatory, it took all ...

Casual Listener

Plan Premium Country Denmark Device PC Operating System Windows 10   Even just a few weeks back, there was a certain tab you could click on right above "Artist pick" on their page, whic...

kaworu_bloodpaw

Roadie

822 Views

3 replies

0 likes

  • 822 Views
  • 3 replies
  • 0 likes

Superuser Contribution Unable to play using external audio interface by m-audio.

I have a snound card (an audio interface) by m-audio (model: fast track ultra). If I choose it as defauld device in 'control pannel/sound' windows 10, spotify doesn't play, as in, the play button becomes gray, and so does the horizontal navigation li...

Visitor

I have a snound card (an audio interface) by m-audio (model: fast track ultra). If I choose it as defauld device in 'control pannel/sound' windows 10, spotify doesn't play, as in, the play button bec...

kaworu_bloodpaw

Roadie

870 Views

2 replies

0 likes

  • 870 Views
  • 2 replies
  • 0 likes

skipped songs wont skip

i go to skip some song,s but they get added back to the queue and i can't skip past them without spamming the button, which causes it to skip the rest of the songs.evidence:https://gyazo.com/9e7d93847bb3b096a87fabd0a258b481https://gyazo.com/69084c41d...

Newbie

i go to skip some song,s but they get added back to the queue and i can't skip past them without spamming the button, which causes it to skip the rest of the songs. evidence: https://gyazo.com/9e7d...

kaworu_bloodpaw

Roadie

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Solved!! I can't enhance my favourite songs on Desktop, but I can do that on the phone app.

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the same thing on the desktop version. The enhance but...

Newbie

Pretty much the title. I can enhance playlists normally, on desktop and on the phone, but on the phone app I can enhance my favourite songs (which adds a ton of songs which is nice) but I cant do the...

MateusM

Spotify Star

898 Views

1 replies

1 likes

  • 898 Views
  • 1 replies
  • 1 likes

technical issue

Spotify will not warn if a song that is already in the playlist is added to the same playlist again at a later time.Issue has existed a long time but not yet solved.https://i.imgur.com/jXdZfGP.pngWindows 10 22H2Spotify Windows app

Visitor

Spotify will not warn if a song that is already in the playlist is added to the same playlist again at a later time. Issue has existed a long time but not yet solved. https://i.imgur.com/jXdZfGP....

MateusM

Spotify Star

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do I fix music not playing when I click the play button in a playlist?

While listening to a song in the firefox webplayer, some songs refuse to play when clicking the play button next to a different song. It sometimes works and sometimes fails, all without any noticable cause.I have no connection issues, sound quality a...

Visitor

While listening to a song in the firefox webplayer, some songs refuse to play when clicking the play button next to a different song. It sometimes works and sometimes fails, all without any noticable...

Dian

Spotify Legend

813 Views

1 replies

0 likes

  • 813 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows App: playing Playlist Download or online?

PlanFree/Premium DeviceHP NotebookOperating System( Windows 10) My Question or IssueWhen I Download a Playlist and Play it (with an Internet Connection), is the Playlist played Online or from the downloade Data?

Visitor

Plan Free/Premium     Device HP Notebook Operating System ( Windows 10)   My Question or Issue When I Download a Playlist and Play it (with an Internet Connection), is the Pl...

Lyubka

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why does my music on my pc keep pausing if my phone hears it?

I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's driving me nuts..

Visitor

I listen to my personal spotify account on my pc speakers, but spotify pauses if my phone can hear it, because they share the same account. My mic is also off/unplugged. Why does it do this? It's dri...

Dian

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Constant Reload Page prompt on Desktop when having local files and a new phone

Desktop OS: Win 10Device OS: Android (Samsung AT&T)1. Enable local files on desktop2. Create a playlist of only local files on desktop3. On Mobile, download the playlist while on the same network as the desktop.4. Get a new mobile phone.5. Install an...

Casual Listener

Desktop OS: Win 10 Device OS: Android (Samsung AT&T) 1. Enable local files on desktop 2. Create a playlist of only local files on desktop 3. On Mobile, download the playlist while on the same...

EvS

Casual Listener

529 Views

2 replies

0 likes

  • 529 Views
  • 2 replies
  • 0 likes

Superuser Contribution On the pc version i dont have my playlists and my favourit songs are empty

On my phone everything is here, yesterday i deleted and downloaded spotify on my pc an when i got back in my favourite songs were empty and all my playlists dont show up

Visitor

On my phone everything is here, yesterday i deleted and downloaded spotify on my pc an when i got back in my favourite songs were empty and all my playlists dont show up

Alex

Spotify Legend

318 Views

1 replies

0 likes

  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't play songs from artist pages.

I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play.I also have issues regarding connection with Discord, but...

Visitor

I have no problem playing anything from playlists, but songs do not work from any artist's page. Interestingly, it seems that if the song appears in one of my playlists, then it's able to play. I ...

Joan

Moderator

557 Views

3 replies

0 likes

  • 557 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home page is stuck loading, while song playback works fine

Everytime spotify is launched, the home page will refuse to load, search function also doesnt work. However, I can go through my playlists and play songs without any problems. Advertisements also load with no problem.A temporary fix I found for this ...

Newbie

Everytime spotify is launched, the home page will refuse to load, search function also doesnt work. However, I can go through my playlists and play songs without any problems. Advertisements also loa...

Joan

Moderator

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am unable to play "searched for" songs. Songs in my play lists play OK

I am using the free version of spotify. If I place a song that I have searched for in a play list it plays OK.

Newbie

I am using the free version of spotify. If I place a song that I have searched for in a play list it plays OK.

Alex

Spotify Legend

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to fix "something went wrong" error on computer (web player and app)?

I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging in. I tried the web player and I have the exact same...

Newbie

I recently upgraded to premium and it's been working fine on my macbook and iphone but once I reinstalled spotify on my windows computer I kept getting the "Something went wrong" error when logging i...

Joan

Moderator

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app not showing up as a device

Plan: PremiumSystem / Version: Windows 11 / Spotify for Windows1.2.0.1010.g8b46abb2Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a source. Even when I have music actively playing on my desktop...

Casual Listener

Plan: Premium System / Version: Windows 11 / Spotify for Windows 1.2.0.1010.g8b46abb2 Details: I have been having an issue for a few months with the desktop app not showing up to Spotify as a ...

DerpTurtle

Casual Listener

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Superuser Contribution desktop app crashes repeatedly crashes - continuation of prior issues

despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the issue is persisting for me. Please advise on sugge...

Regular

despite the note in this thread, https://community.spotify.com/t5/Ongoing-Issues/Desktop-app-crashing-on-Windows-after-latest-update/idc-p/5458050#M130980, indicting the root case had been fixed, the...

Eni

Moderator

1483 Views

11 replies

1 likes

  • 1483 Views
  • 11 replies
  • 1 likes

Pourquoi sa me fait sa

ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY

Visitor

ccessDeniedAccess DeniedT3S4FFA0H6H31HFJ6Bb9zK0H5C7bJgrp6+1YpgJ0W7aLVq+Gej10sglv9KUPuq6k0WYv24G6Ny6nNtdoVY

243 Views

0 replies

0 likes

  • 243 Views
  • 0 replies
  • 0 likes