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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2087 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150741 Views

83 replies

27 likes

  • 150741 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138718 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11285 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

"Spotify has been paused because your account is used somewhere else"

Anyone else getting these messages all the time recently ?Unless I've been hacked... I'm pretty sure no one is using my spotify account.

Casual Listener

Anyone else getting these messages all the time recently ? Unless I've been hacked... I'm pretty sure no one is using my spotify account.

Peter__

Community Legend

493 Views

1 replies

0 likes

Windows
  • 493 Views
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How many MBs per song?

My girlfriend would like to know how many MBs are in each song as she has a 3GB USB Modem and would like to use the software but also doesn't want her internet used up by the software. How many songs roughly would she be able to listen to without aff...

Casual Listener

My girlfriend would like to know how many MBs are in each song as she has a 3GB USB Modem and would like to use the software but also doesn't want her internet used up by the software.   How m...

Peter__

Community Legend

13068 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! [Facebook]Playlist cover missing

Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be?Hope I posted this on the right place. Thanks.

Casual Listener

Playlist cover art is showing up on the client but not when I share it, p.e. to Facebook, plus no track preview, something I'm pretty sure I saw somewhere. Any idea why would that be? Hope I poste...

user-removed

Not applicable

4838 Views

6 replies

0 likes

Windows
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Solved!! Fluctuating volume levels during a track

'Ello. Has anyone else ever experienced the volume levels changing during a song? The only way I can describe it is it feels like someone's playing with the volume, lowering it for half a second before returning it to it's previous level. It only doe...

Music Fan

'Ello.   Has anyone else ever experienced the volume levels changing during a song? The only way I can describe it is it feels like someone's playing with the volume, lowering it for half a se...

edgyemotrash

Newbie

129894 Views

25 replies

5 likes

Windows
  • 129894 Views
  • 25 replies
  • 5 likes

Wrong artist on an album

How can I let Spotify know that "Only Inhuman" is an album of Sonic Syndicate, not Sonata Artica? Quite annoying really...

Newbie

How can I let Spotify know that "Only Inhuman" is an album of Sonic Syndicate, not Sonata Artica? Quite annoying really...

Taylor

Community Legend

365 Views

1 replies

0 likes

Windows
  • 365 Views
  • 1 replies
  • 0 likes

Trouble with auto-shuffle

So my problem is when listening to music and shuffle is on some of my playlist songs play more often than others. This is really annoying because I don't want to listen the same songs more often. When I check the popularity bar, these four songs I ha...

Newbie

So my problem is when listening to music and shuffle is on some of my playlist songs play more often than others. This is really annoying because I don't want to listen the same songs more often. Whe...

299 Views

0 replies

0 likes

Windows
  • 299 Views
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Solved!! Spotify won't open - 'application not responding'

About a couple days ago my spotify decided it wasn't going to open. I click on the application, it bounces up and down but doesn't open. when I right click it, it comes up with 'application not responding'. I've just tried removing it and reinstallin...

Newbie

About a couple days ago my spotify decided it wasn't going to open. I click on the application, it bounces up and down but doesn't open. when I right click it, it comes up with 'application not respo...

alexandrew749jj

Newbie

167477 Views

217 replies

11 likes

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  • 217 replies
  • 11 likes

Artist page top track list bug for artist with 7 or 9 tracks.

On the artist page for "Bo Bruce", there are currently (as of 28/4) 7 tracks released by her. So these 7 tracks are on the top tracks list on the artist page, but the table is only 3x2 and is displaying the seventh track and the number 7 on top of th...

Casual Listener

On the artist page for "Bo Bruce", there are currently (as of 28/4) 7 tracks released by her. So these 7 tracks are on the top tracks list on the artist page, but the table is only 3x2 and is display...

Peter__

Community Legend

500 Views

1 replies

0 likes

Windows
  • 500 Views
  • 1 replies
  • 0 likes

Advertisements Incorrectly Placed and Window Moving Itself

With the new update (0.9.0) there's been a few things that have annoyed me. 1) There is a problem with the advertisement bars wanting to move to an incorrect position. They move on top of the playlist and appear empty. Note the white box in the first...

Casual Listener

  With the new update (0.9.0) there's been a few things that have annoyed me.   1) There is a problem with the advertisement bars wanting to move to an incorrect position. They move on t...

Peter__

Community Legend

512 Views

1 replies

0 likes

Windows
  • 512 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on 2 PCs but only 1 detected my phone

I installed Spotify on my XP desktop and W7 notebook but the notebook is not able to detect my android phone although my desktop does. Yes, I did ensure only one was on at every attempt of the link-up. Is this a flaw I shouldn't be getting or an ackn...

Casual Listener

I installed Spotify on my XP desktop and W7 notebook but the notebook is not able to detect my android phone although my desktop does. Yes, I did ensure only one was on at every attempt of the link-u...

Peter__

Community Legend

784 Views

3 replies

0 likes

Windows
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  • 3 replies
  • 0 likes

Error 2044

Every time I start Spotify I get these error messages. Anyone know what the problem is? I'm using windows 7 64 bit, flash version 11.7.700.179

Visitor

Every time I start Spotify I get these error messages. Anyone know what the problem is?     I'm using windows 7 64 bit, flash version 11.7.700.179    

Peter__

Community Legend

596 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! Spotify Playing but no sound

Hi, I run a fully up to date Win 7 Pro machine. Sound works for everything else. I have latest iTunes installed (read somewhere here, thgat that can help. I have uninstalled Spotify, re-booted and reinstalled. Still no Spotify sound. Bit disappointed...

Casual Listener

Hi,   I run a fully up to date Win 7 Pro machine. Sound works for everything else.   I have latest iTunes installed (read somewhere here, thgat that can help.   I have uninstalle...

kellaz95

Newbie

3803 Views

6 replies

0 likes

Windows
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  • 6 replies
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Do Notifications really work

I follows over 130 artists and only once have I recieved a notification about new material. For example Frank Turner released 'Tape Deck Heart' today. Both Deezer and Rdio managed to notify that it was out. Did Spotify?? nope. nothing. I'm trying rea...

Roadie

I follows over 130 artists and only once have I recieved a notification about new material. For example Frank Turner released 'Tape Deck Heart' today. Both Deezer and Rdio managed to notify that it w...

391 Views

0 replies

1 likes

Windows
  • 391 Views
  • 0 replies
  • 1 likes

Solved!! Sidewinder X4 Media keys don't work (unless windows media player is opened)

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS earlier this year. What gives?

Newbie

How do I fix this? If I hit play/pause, it opens WMP, and then if I press it again, spotify actually responds. If I close WMP it stops responding. I didn't have this problem until I reinstalled my OS...

Raxem

Newbie

4627 Views

4 replies

2 likes

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  • 2 likes

Spotify VERY slow.

Songs are buffering extremely slowly, searches take forever, downloading songs for offline use take too long. Whats going on guys? About to cancel if this doesn't get fixed, i've seen others say the same.

Regular

Songs are buffering extremely slowly, searches take forever, downloading songs for offline use take too long.  Whats going on guys? About to cancel if this doesn't get fixed, i've seen others sa...

toze23

Casual Listener

63209 Views

156 replies

102 likes

Windows
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  • 156 replies
  • 102 likes

I need help on the internet! action is needed.

Hello Community,I need to be reborn in spotify playlist world. I need to wipe each and every playlist. There is no way I could do this manually within the constructs of the interface in a reasonable amount of time. I hear the word on the street is th...

Newbie

Hello Community, I need to be reborn in spotify playlist world. I need to wipe each and every playlist. There is no way I could do this manually within the constructs of the interface in a reasonabl...

Peter__

Community Legend

456 Views

1 replies

0 likes

Windows
  • 456 Views
  • 1 replies
  • 0 likes

Solved!! My help opens in word not the internet

When I select help in spotify (or press F1) the page opens in word and is subsequently not formatted correctly. HTML flies launch firefox correctly where is the setting in spotify? I am using windows 7

Casual Listener

When I select help in spotify (or press F1) the page opens in word and is subsequently not formatted correctly. HTML flies launch firefox correctly where is the setting in spotify?   I am usin...

jaydee1984

Casual Listener

761 Views

2 replies

0 likes

Windows
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  • 2 replies
  • 0 likes

Re-listen to an ad?

I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad history cached anywhere?

Newbie

I just heard a brilliant and hilarious commercial while listening to chet faker and I wanted to hear it again and I couldn't find it anywhere. Is there a database of ads to search through or an ad hi...

Gunnyer

Regular

21486 Views

2 replies

4 likes

Windows
  • 21486 Views
  • 2 replies
  • 4 likes

Appsearch

So i wanted to install an App, but i was just able to browse the different sections and so on, there is no text search for the apps. Am I blind or is it really like that? If so, big usability fail. Greetings

Newbie

So i wanted to install an App, but i was just able to browse the different sections and so on, there is no text search for the apps. Am I blind or is it really like that? If so, big usability fail. ...

Taylor

Community Legend

446 Views

1 replies

0 likes

Windows
  • 446 Views
  • 1 replies
  • 0 likes

Songs changing in-place

Hello, I don't want to spam the forum (I posted something half an hour ago too) but while I'm in feedback mode... I have been a spotify user for quite a while now, and I have observed that certain songs change seemingly in-place. What I mean by this ...

Regular

Hello,   I don't want to spam the forum (I posted something half an hour ago too) but while I'm in feedback mode...   I have been a spotify user for quite a while now, and I have observ...

nosongchange

Newbie

2791 Views

8 replies

3 likes

Windows
  • 2791 Views
  • 8 replies
  • 3 likes