Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103842 Views
  • 82 replies
  • 27 likes
  • 103842 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107729 Views
  • 291 replies
  • 22 likes
  • 107729 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8057 Views
  • 1 replies
  • 6 likes
  • 8057 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148640 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148640 Views
  • 0 replies
  • 26 likes

Superuser Contribution Blocked content

Hi, I have a playlist full of songs from a Czech rapper (Řezník) but one day I saw that like a half of the songs were blocked.

  • Visitor
  • Hi, I have a playlist full of songs from a Czech rapper (Řezník) but one day I saw that like a half of the songs were blocked.
  • Alex
  • Spotify Legend
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows app can't play when using 3.1 surround setup.

PlanPremiumCountryIndonesiaDeviceAcer Nitro 7Operating SystemWindows 11 My Question or IssueSpotify Windows app both UWP and non-UWP version can't play if the output is set on 3.1 surround sound. Video/How to reproduce: https://youtu.be/RBhchYa0tVkSp...

  • Casual Listener
  • Plan Premium Country Indonesia Device Acer Nitro 7 Operating System Windows 11   My Question or Issue Spotify Windows app both UWP and non-UWP version can't play if the output is set o...
  • Lyubka
  • Moderator
  • 1196 Views
  • 11 replies
  • 0 likes
  • 1196 Views
  • 11 replies
  • 0 likes

Superuser Contribution cannot seek in spotify windows (both MS store and direct exe install)

PlanPremiumCountryARGDevicePC. Windows 11Operating SystemW11 My Question or Issuecan't seek songs, as soon as I try to seek (even using the lyrics) it skips song. Tried reinstalling, and tried installing the other version (instead of store version, f...

  • Casual Listener
  • Plan Premium Country ARG Device PC. Windows 11 Operating System W11   My Question or Issue can't seek songs, as soon as I try to seek (even using the lyrics) it skips song. Tried reins...
  • austinjklim
  • Casual Listener
  • 820 Views
  • 4 replies
  • 4 likes
  • 820 Views
  • 4 replies
  • 4 likes

Superuser Contribution [Desktop] White Boxes after update

PlanPremiumCountryUSAOperating System(Windows 11) My Question or IssueWhite boxes have started showing up around my Spotify player. This has only started after the update. Does anyone know a fix?you can see one in the top right corner, but they come ...

astroace_0-1652447272038.png
  • Newbie
  • Plan Premium Country USA Operating System (Windows 11)   My Question or Issue White boxes have started showing up around my Spotify player. This has only started after the update. Does a...
  • jimtunes
  • Casual Listener
  • 7650 Views
  • 34 replies
  • 26 likes
  • Desktop
    Trouble Shooting
    White boxes
  • 7650 Views
  • 34 replies
  • 26 likes

Superuser Contribution Windows 10 Error - "Spotify can not play this right now. If you have files on your..."

I have recently clean installed Windows 10 home edition on my computer. Since the re-install I have not been able to use the desktop app for spotify to play songs. I am able to use the spotify desktop app to control my phone and the browser songs wit...

  • Newbie
  • I have recently clean installed Windows 10 home edition on my computer. Since the re-install I have not been able to use the desktop app for spotify to play songs.   I am able to use the spoti...
  • Lyubka
  • Moderator
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] Listening while gaming

Ok so the Dev's might want to take a look at all the major gaming ports that are used out there so that there isn't port hogging going on between Major Games, their Launcher and Spotify. My and quit a but of my friends and gaming community have stopp...

  • Casual Listener
  • Ok so the Dev's might want to take a look at all the major gaming ports that are used out there so that there isn't port hogging going on between Major Games, their Launcher and Spotify. My and quit ...
  • Alex
  • Spotify Legend
  • 420 Views
  • 1 replies
  • 0 likes
  • Desktop
    Other
  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows10 Desktop App does not see the speaker set-up that Android app sees

BACKGROUNDI use Spotify FamilyI use Windows10 Sonos Desktop version 1.1.48.625.g1c87c7f7I use Android Version version 8.5.94.839I wirelessly connect both units to the same WiFi (2,4Ghz) Router. The router ALSO has a Sonos Boost wired directly. Our ho...

  • Regular
  • BACKGROUND I use Spotify Family I use Windows10 Sonos Desktop version 1.1.48.625.g1c87c7f7 I use Android Version version 8.5.94.839 I wirelessly connect both units to the same WiFi (2,4Ghz) Route...
  • aleaiactaest17
  • Newbie
  • 1931 Views
  • 11 replies
  • 1 likes
  • 1931 Views
  • 11 replies
  • 1 likes

Question about local file quality

So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them through the local files section of Spotify, I noticed that the so...

  • Newbie
  • So recently I bought a vinyl of Purity Ring's begin again on vinyl. The album came with a download to some high quality mp3's, which sound incredibly nice. However when I imported them thro...
  • Adeviant
  • Visitor
  • 3691 Views
  • 3 replies
  • 0 likes
  • 3691 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue when dragging song from "Next in queue" to "Next up" section

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemWindows 11Spotify VersionSpotify for Windows (MS Store)1.1.99.878.g1e4ccc6eMy Question or IssueI like to drag songs from my manually created queue ("Next in queue") to the auto-generat...

  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Windows 11 Spotify Version Spotify for Windows (MS Store) 1.1.99.878.g1e4ccc6e My Question or Issue I like to drag...
  • kaworu_bloodpaw
  • Roadie
  • 865 Views
  • 2 replies
  • 0 likes
  • Adding to Queue
    Desktop
    queue
    Song Queue
  • 865 Views
  • 2 replies
  • 0 likes

Superuser Contribution My spotify app keeps changing song

Hi,My spotify app on my laptop (Windows 11) keeps changing song whenever i click on the progress bar, i already reinstalled the app multiple times but it keeps happening. But when i use spotify web, it doesn't happen. does anyone know what happen to ...

  • Casual Listener
  • Hi, My spotify app on my laptop (Windows 11) keeps changing song whenever i click on the progress bar, i already reinstalled the app multiple times but it keeps happening.   But when i use sp...
  • hopetoomuch
  • Casual Listener
  • 1863 Views
  • 6 replies
  • 1 likes
  • 1863 Views
  • 6 replies
  • 1 likes

Solved!!Superuser Contribution Spotify won't play any new songs

PlanPremiumCountryUnited StatesDeviceDesktop Operating SystemWindows 10 My Question or IssueFor the past couple of months, no new song releases have played on my Spotify app. I can listen to new releases through my browser and my phone, yet my Spotif...

  • Casual Listener
  • Plan Premium Country United States Device Desktop  Operating System Windows 10   My Question or Issue For the past couple of months, no new song releases have played on my Spotify...
  • Alex
  • Spotify Legend
  • 1267 Views
  • 3 replies
  • 0 likes
  • 1267 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Web App not working, VPN is connected

I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error. I might be wrong here, but it is just feedback if this can be reso...

  • Visitor
  • I was working on my App development, and I needed to use VPN access for some API integration once the VPN was connected, the Spotify Web app started giving me a 403 status code error.    ...
  • Alex
  • Spotify Legend
  • 569 Views
  • 1 replies
  • 1 likes
  • 569 Views
  • 1 replies
  • 1 likes

Superuser Contribution Playlists disappear from profile if in folders

PlanPremiumCountryFranceDeviceiPhone XR My Question or IssueHi all,I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are not showing when me or someone else goes to my profile, even if they're publ...

  • Visitor
  • Plan Premium Country France Device iPhone XR   My Question or Issue Hi all, I've noticed the playlists I've created inside folders (by clicking on the folder and then the + sign) are no...
  • Joan
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Keeps Pausing Every 30 Seconds

PlanPremium Family PlanCountryUnited StatesDeviceAndroid, PCOperating SystemWindows 10 My Question or IssueI have been having my Spotify paused every 30 seconds, randomly. Here's the catch though.. IT IS NOT ATTACHED TO MY DISCORD. PLEASE DO NOT GIVE...

  • Visitor
  • Plan Premium Family Plan Country United States Device Android, PC Operating System Windows 10   My Question or Issue I have been having my Spotify paused every 30 seconds, randomly.&...
  • MihailY
  • Moderator
  • 5008 Views
  • 4 replies
  • 1 likes
  • 5008 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Song skipping

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 11My Question or IssueEvery time I try to change the tempo of the song in the player it skips to the next track

  • Casual Listener
  • Plan Premium Country Brazil Device Desktop Operating System Windows 11 My Question or Issue Every time I try to change the tempo of the song in the player it skips to the next track
  • Eni
  • Moderator
  • 693 Views
  • 6 replies
  • 2 likes
  • 693 Views
  • 6 replies
  • 2 likes

Why does the song close or skip to another song when I rewind or fast forward a song?

PlanFreeCountryAzerbaijanDeviceHuawei Matebook 14Operating SystemWindows 11 My Question or IssueWhy does the song close or skip to another song when I rewind or fast forward a song?

  • Newbie
  • Plan Free Country Azerbaijan Device Huawei Matebook 14 Operating System Windows 11   My Question or Issue Why does the song close or skip to another song when I rewind or fast forward ...
  • Mazen_Walid
  • Casual Listener
  • 389 Views
  • 2 replies
  • 1 likes
  • 389 Views
  • 2 replies
  • 1 likes

Superuser Contribution Sound plays for 0.1 seconds after hitting play then cuts out completely

PlanPremiumCountryThe NetherlandsDeviceRyzen 7 5800x RTX 3080 32GB DDR4 RAM Operating SystemWindows 11 My Question or IssueAfter hitting play on the spotify program, I hear sound for 0.1 second then it completely cuts out. I've tried a CLEAN install,...

  • Casual Listener
  • Plan Premium Country The Netherlands Device Ryzen 7 5800x RTX 3080 32GB DDR4 RAM  Operating System Windows 11   My Question or Issue After hitting play on the spotify program, I h...
  • Lyubka
  • Moderator
  • 387 Views
  • 3 replies
  • 0 likes
  • 387 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Recently played" feature still missing in sections Album and Artists in "Your Library" for Desktop

PlanFree/PremiumCountryBulgariaDevice Operating SystemWindows 10 My Question or IssueHello, The latest update for the Desktop version brought back the Recently Played in "Home". However it is still missing in Albums and Artists in "Your Library" as o...

  • Music Fan
  • Plan Free/Premium Country Bulgaria Device   Operating System Windows 10   My Question or Issue Hello,   The latest update for the Desktop version brought back the Recently ...
  • MMMSPOT
  • Music Fan
  • 442 Views
  • 2 replies
  • 0 likes
  • 442 Views
  • 2 replies
  • 0 likes

Superuser Contribution My local files can't play/sync on my phone

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can't play any local files from my laptop on my phone and I've tried everything. The local ...

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can't...
  • OldSurferGuy
  • Casual Listener
  • 1565 Views
  • 13 replies
  • 2 likes
  • 1565 Views
  • 13 replies
  • 2 likes