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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82530 Views

40 replies

68 likes

  • 82530 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784710 Views

503 replies

64 likes

  • 784710 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20613 Views

22 replies

6 likes

  • 20613 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2921 Views

0 replies

4 likes

  • 2921 Views
  • 0 replies
  • 4 likes

Superuser Contribution removing current song from playlist. seems removed but it doesnt.

when i tried to move some songs to another list im adding to another then i removed from current list. always adding but not removing.

Casual Listener

when i tried to move some songs to another list im adding to another then i removed from current list. always adding but not removing.

Lyubka

Moderator

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

Spotify constantly crashing

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11My Question or IssueSpotify is constantly crashing. I need to reboot my pc to sometimes make it work. Any idea why so unstable?

Regular

Plan Premium Country Denmark Device PC Operating System Windows 11 My Question or Issue Spotify is constantly crashing. I need to reboot my pc to sometimes make it work.  Any idea why ...

BrunoSuras

Regular

582 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

No Social Share Song

Hello,I am ui/ux designer. I saw a ux problem like this.There is no button to share the song I'm listening to on the home screen. It will be useful if this is done in the section that appears in the header field. Yours sincerely

Casual Listener

Hello, I am ui/ux designer. I saw a ux problem like this. There is no button to share the song I'm listening to on the home screen. It will be useful if this is done in the section that appears i...

kaworu_bloodpaw

Roadie

579 Views

4 replies

0 likes

social song share
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Superuser Contribution Friend not appearing in friends list

My friend and I have followed each other on Spotify. We both have "Share my listening activity on Spotify" set to active. Neither of us sees the other on our friends list. I have tried logging out and back in and ensured Spotify is up to date on all ...

Newbie

My friend and I have followed each other on Spotify. We both have "Share my listening activity on Spotify" set to active. Neither of us sees the other on our friends list. I have tried logging out an...

OscarDC

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!! i can't hear the audio on my spotify desktop

i can't hear the audio on my spotify desktop but when i connect a bluetooth device to my PC, the audio will work via the bluetooth device.I use a windows 11The spotify version i have is 1.200.1165.0

Regular

i can't hear the audio on my spotify desktop but when i connect a bluetooth device to my PC, the audio will work via the bluetooth device. I use a windows 11 The spotify version i have is 1.200.116...

bunmiconsult

Regular

1126 Views

8 replies

0 likes

  • 1126 Views
  • 8 replies
  • 0 likes

Deleted Songs

I accidentally deleted songs from my "Boots" playlist. Can they be restored?

Newbie

I accidentally deleted songs from my "Boots" playlist. Can they be restored?

kaworu_bloodpaw

Roadie

349 Views

1 replies

0 likes

  • 349 Views
  • 1 replies
  • 0 likes

win 11, spotify is not responsive, not playing on searched songs

On win 11 pc, if i search a song, spotify does not react to the playbutton.also not on other songs of the same artist.If however i click on one of my playlists it plays fine!?if i'm playing a song from a playlist or a mix then go back to search the p...

Regular

On win 11 pc, if i search a song, spotify does not react to the playbutton. also not on other songs of the same artist. If however i click on one of my playlists it plays fine!? if i'm playing a s...

kaworu_bloodpaw

Roadie

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

This number is not available. If the file is on your computer, you can impo

i cant play any songs on my pc and on my Phone i can play what i want but on pc i get This number is not available. If the file is on your computer, you can import it.

Casual Listener

i cant play any songs on my pc and on my Phone i can play what i want but on pc i get This number is not available. If the file is on your computer, you can import it.

Luke

Community Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue Issue

PlanPremiumCountryAustraliaDeviceSurface Laptop GoOperating SystemWindows 11 My Question or IssueThe songs are not queuing properly, when listening to an album and then adding another album to the queue - it won't allow for the remaining songs to be ...

Visitor

Plan Premium Country Australia Device Surface Laptop Go Operating System Windows 11   My Question or Issue The songs are not queuing properly, when listening to an album and then addin...

Joan

Moderator

856 Views

9 replies

0 likes

  • 856 Views
  • 9 replies
  • 0 likes

Black Screen on Web Player When Logged In

Whenever I access Spotify through the web player and do not log in to my account, it works like normal. Whenever I access Spotify through the web player and log into my Premium account, all I get is a black screen.

Visitor

Whenever I access Spotify through the web player and do not log in to my account, it works like normal. Whenever I access Spotify through the web player and log into my Premium account, all I get is ...

kaworu_bloodpaw

Roadie

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Phone and pc constantly out of sync

My PC and phone seem to constantly go out of sync. Right now I'm playing music on my phone app and the PC shows a different song as paused. My internet on phone is via wifi and is 100%, my PC is connected by cable (to the same router)-->fiber and wor...

Visitor

My PC and phone seem to constantly go out of sync. Right now I'm playing music on my phone app and the PC shows a different song as paused. My internet on phone is via wifi and is 100%, my PC is c...

kaworu_bloodpaw

Roadie

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Windows app showing only "something went wrong", can't see content.

I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try reloading the page" and the "reload page" button dism...

Regular

I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try re...

kaworu_bloodpaw

Roadie

656 Views

6 replies

0 likes

  • 656 Views
  • 6 replies
  • 0 likes

Superuser Contribution Fullscreen does not resize well on untypical aspect ratio!

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 The Spotify-Apps fullscreen mode does not resize as it should when confronted with untypical aspect ratios (like my mini monitor 1280x400), as you can see below.But if I use the Chrome extension f...

Newbie

Plan Premium Device Desktop PC Operating System Windows 10   The Spotify-Apps fullscreen mode does not resize as it should when confronted with untypical aspect ratios (like my mini monit...

AlejaR

Moderator

1091 Views

1 replies

0 likes

aspect ratio
fullscreen
second monitor
Windows 10 Desktop App
  • 1091 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant download playlist when click the download button

PlanPremiumCountrycanadaDevicedellOperating SystemWindows 10 My Question or Issuemy songs got delated for some reason and tried to download the playlist again but it didn't download and it keeps saying downloading but nothing download except if i pla...

Regular

Plan Premium Country canada Device dell Operating System Windows 10   My Question or Issue my songs got delated for some reason and tried to download the playlist again but it didn't&n...

AlejaR

Moderator

1293 Views

10 replies

0 likes

  • 1293 Views
  • 10 replies
  • 0 likes

Shuffle and Repeat

PlanPremiumCountryCanada DeviceWindows 10 PC and Android mobile and tabletOperating SystemWindows 10 My Question or IssueI know there have been many posts before, but none helped. The buttons for Shuffle and Repeat are greyed out on both mobile and P...

Newbie

  Plan Premium Country Canada   Device Windows 10 PC and Android mobile and tablet Operating System Windows 10   My Question or Issue I know there have been many posts befo...

kaworu_bloodpaw

Roadie

350 Views

1 replies

1 likes

  • 350 Views
  • 1 replies
  • 1 likes

playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso when im listening a song on any playlist, it just randomly resets/start back from song #1 ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue so when...

kaworu_bloodpaw

Roadie

357 Views

3 replies

1 likes

  • 357 Views
  • 3 replies
  • 1 likes

Playlist problem occurs when Spotify is turned off and turned on

I live in Korea and use premium in Windows 10. It wasn't like that before.Recently, if I turn off Spotify with my computer and turn it on again,The next songs disappear from the playlist you were listening to.You can't understand just by words, so I'...

Newbie

I live in Korea and use premium in Windows 10.   It wasn't like that before. Recently, if I turn off Spotify with my computer and turn it on again, The next songs disappear from the playlist...

kaworu_bloodpaw

Roadie

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Spotify web player broken on firefox

I've cleared all cookies, cache, storage etc for spotify.comdisabled any plugin from running on the websiterebooted the pclogged in firefox (version ~108) with my username and passwordafter being logged in, I'm being redirected to the playeronly the ...

Casual Listener

I've cleared all cookies, cache, storage etc for spotify.com disabled any plugin from running on the website rebooted the pc logged in firefox (version ~108) with my username and password after b...

francesco9001

Casual Listener

1073 Views

4 replies

0 likes

  • 1073 Views
  • 4 replies
  • 0 likes