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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2272 Views

0 replies

4 likes

  • 2272 Views
  • 0 replies
  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153454 Views

83 replies

27 likes

  • 153454 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143916 Views

294 replies

22 likes

  • 143916 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11410 Views

1 replies

6 likes

  • 11410 Views
  • 1 replies
  • 6 likes

Superuser Contribution Desktop app doesnt work with Discord

PlanPremiumCountryUKDeviceDesktop (with Ethernet, Windows 10) Operating SystemWindows 10My Question or IssueMy desktop app for spotify doesnt let me listen along with friends on discord & it also doesnt show my activity on spotify, However when i loa...

Casual Listener

Plan Premium Country UK Device Desktop (with Ethernet, Windows 10)  Operating System Windows 10 My Question or Issue My desktop app for spotify doesnt let me listen along with friends o...

Jeremy

Spotify Legend

1491 Views

5 replies

0 likes

  • 1491 Views
  • 5 replies
  • 0 likes

Playlist creation date

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve read a bunch of comments about wanting bringing back playlist creation date. Yet, none o...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve re...

Taylith

Community Legend

4964 Views

1 replies

3 likes

Creation date
Playlist creation date
playlist date
  • 4964 Views
  • 1 replies
  • 3 likes

Superuser Contribution Uninstalled Spotify and now every time I open a link, Windows asks me for a choice

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, This is my last resort trying to find a solution to this annoying problem. I googled the problem in all the ways I could think about but I can't find a way to fix this...

Newbie

Plan Free Country Canada Device PC Operating System Windows 10   My Question or Issue Hello,    This is my last resort trying to find a solution to this annoying problem. I...

Alex

Spotify Legend

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play one song

I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy. https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd79ba1146acPlanPremiumCountryUKDeviceLenovo IdeaPad 5Operating...

Visitor

I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy.   https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd7...

Yordan

Moderator

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Open Spotify after "System Restore". Everything else is working, including sound.

PlanFree/PremiumCountry USA Device Windows 7 desktop.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Window 7 64 bit(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "Can't Open Spotify after "System Restore". Everythin...

Newbie

Plan Free/Premium Country USA   Device Windows 7 desktop. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Window 7 64 bit (iOS 10, Android Oreo, Windows 10,etc.)...

Jeremy

Spotify Legend

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution it wont allow me to uninstal spotify

PlanFree/PremiumCountryusaDeviceleveno legion 51Operating Systemwindows 10 My Question or Issuei try to uninstall spotify in my control panel and there seem to be no files there and when i check my app data roaming file it doesnt seem to show up ther...

Visitor

Plan Free/Premium Country usa Device leveno legion 51 Operating System windows 10   My Question or Issue i try to uninstall spotify in my control panel and there seem to be no files th...

Yordan

Moderator

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Manage Spotify song on multiple devices

Hey, I couldn't find anything about this but my wording is probably poor.I am posting on here about -when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see what is playing on my phone and even change songs. Whe...

Regular

Hey, I couldn't find anything about this but my wording is probably poor. I am posting on here about - when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see...

Jeremy

Spotify Legend

1173 Views

3 replies

0 likes

  • 1173 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Desktop App Not Playing

PlanPremiumCountryCanadaDevicePCOperating SystemWindows My Question or IssueSo this started this morning, but my spotify desktop app won't play anything. I can search music just fine, and if I hit play it will show progress on the song, but no audio ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows   My Question or Issue So this started this morning, but my spotify desktop app won't play anything.  I can search m...

Charles66

Visitor

37971 Views

14 replies

1 likes

  • 37971 Views
  • 14 replies
  • 1 likes

Superuser Contribution Lazy Loading Causing Playback Issues

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor long podcast libraries, the lazy loading feature is causing playback issues. If a library is longer than X amount, it will not initially load any episodes of podcast beyo...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue For long podcast libraries, the lazy loading feature is causing playback issues. If a library is l...

AndresM

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Just a bug with playback

PlanPremiumCountry DevicePCOperating SystemWindows My Question or IssueLook at the attachment below

Casual Listener

Plan Premium Country   Device PC Operating System Windows   My Question or Issue Look at the attachment below

Alex

Spotify Legend

519 Views

3 replies

0 likes

  • 519 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Voice Control forWindows 10 Desktop PC Not Available?

Plan--PremiumCountry--USADevice--Windows PC Desktop with Windows 10 with latest updatesOperating System--Windows 10 Voice Control for Windows 10 Desktop PC doesn't seem to be available as I never see the microphone icon in the Spotify app. I tried al...

Newbie

Plan--Premium Country--USA Device--Windows PC Desktop with Windows 10 with latest updates Operating System--Windows 10   Voice Control for Windows 10 Desktop PC doesn't seem to be available...

OscarDC

Moderator

1394 Views

1 replies

0 likes

Voice control
  • 1394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify restarting songs, skipping songs, playing random songs

PlanPremiumCountryIrelandDevicePCOperating SystemWindows 10Client Version1.1.86.857.g3751ee08 My Question or Issue Spotify keeps restarting, skipping and playing random songs. I've done the following: signed out on all devicesreinstalledMy internet i...

Newbie

Plan Premium Country Ireland Device PC Operating System Windows 10 Client Version 1.1.86.857.g3751ee08   My Question or Issue   Spotify keeps restarting, skipping and playing r...

Not applicable

10273 Views

9 replies

4 likes

  • 10273 Views
  • 9 replies
  • 4 likes

Superuser Contribution My playlists Bug

PlanFree Operating SystemWindows 11 My Question or Issue:There some to be an issue that whenever I scroll down then field my playlist on the desktop app some of my top playlists disapear. For they to apear again I must close and open the app again.

Visitor

Plan Free   Operating System Windows 11   My Question or Issue: There some to be an issue that whenever I scroll down then field my playlist on the desktop app some of my top playlis...

Kiril

Moderator

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashing when sorting music in playlist

PlanPremiumCountryAustraliaDeviceASUS Rog Zephyrus G14Operating SystemWindows 11 My Question or IssueMy issue is that spotify is continuing to crash on me while using excessive memory through task manager. I have already uninstalled the app, cleared ...

Music Fan

  Plan Premium Country Australia Device ASUS Rog Zephyrus G14 Operating System Windows 11   My Question or Issue My issue is that spotify is continuing to crash on me while using...

Jeremy

Spotify Legend

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Collaborative Playlist

I have a collaborative playlist with my previous lover. How do I know he is also playing a song on our playlist at the same time as me? I don't follow him anymore.

Visitor

I have a collaborative playlist with my previous lover. How do I know he is also playing a song on our playlist at the same time as me? I don't follow him anymore.

Sebasty

Community Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Avoiding screen saving while using Spotify

DeviceLaptop + screenOperating SystemWindows 10 My Question or IssueHello,Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is playing (like a video software)?My PC is connected to an external screen w...

Newbie

Device Laptop + screen Operating System Windows 10   My Question or Issue Hello, Can you add an option in the Spotify application to stop the screen saving of the PC while Spotify is play...

fgprim

Newbie

4967 Views

3 replies

2 likes

  • 4967 Views
  • 3 replies
  • 2 likes

Superuser Contribution Too many lyrics showing

Ever since I connected my phone on spotify connect, the lyrics are shown full in the whole song and you scroll through them. It won't even autoscroll for you once you need to. I hate this and I want it to go back to when 2-3 lines are shown at a time...

Visitor

Ever since I connected my phone on spotify connect, the lyrics are shown full in the whole song and you scroll through them. It won't even autoscroll for you once you need to. I hate this and I want ...

jlak

Casual Listener

1396 Views

8 replies

4 likes

  • 1396 Views
  • 8 replies
  • 4 likes

Superuser Contribution Spotify auto-update soft-locks the computer with Controlled Folder Access feature on

Setup:- Windows 11 Desktop- Spotify Premium- Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection)- Personal folder (including "/Music") root set to Microsoft OneDrive Spotify auto-update seems to be soft-locking Wind...

Regular

Setup: - Windows 11 Desktop - Spotify Premium - Controlled Folder Access feature turned on (Windows Security -> Ransomware Protection) - Personal folder (including "/Music") root set to Micros...

Bastwood

Regular

2034 Views

7 replies

0 likes

Controlled Folder Access
OneDrive
Ransomware Protection
Spotify Update
windows 11
  • 2034 Views
  • 7 replies
  • 0 likes

Playlist song count doesn't match

I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on the top while scrolling to the bottom says there a...

Casual Listener

I have this issue on two of my playlists. While looking at it on my laptop, the preview says there are 508 songs when scrolling to the bottom says it is 506. On the other, it says I have 717 songs on...

archerdj

Casual Listener

599 Views

2 replies

0 likes

song count
  • 599 Views
  • 2 replies
  • 0 likes