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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Jormangeud

Regular

8432 Views

88 replies

39 likes

  • 8432 Views
  • 88 replies
  • 39 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

650 Views

12 replies

1 likes

Possible Bug
  • 650 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

ohyaz6

Casual Listener

1384 Views

28 replies

2 likes

  • 1384 Views
  • 28 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8119 Views

0 replies

4 likes

  • 8119 Views
  • 0 replies
  • 4 likes

Superuser Contribution Volume changes during songs when normalization is off [fixed]

PlanPremiumCountryCanadaDevice / Operating SystemDesktop player and web player on Windows 11 My Question or IssueNormalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not. My s...

Newbie

Plan Premium Country Canada Device / Operating System Desktop player and web player on Windows 11   My Question or Issue Normalization is occurring when I listen to music both in th...

AlejaR

Moderator

1558 Views

1 replies

0 likes

  • 1558 Views
  • 1 replies
  • 0 likes

[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

693 Views

3 replies

0 likes

  • 693 Views
  • 3 replies
  • 0 likes

there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

765 Views

3 replies

0 likes

  • 765 Views
  • 3 replies
  • 0 likes

Superuser Contribution The report buttons opens to a link that is not found

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"

Visitor

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can...

MihailY

Moderator

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution ~1 min Distorted Songs?

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify to learn what are they all about. Then I forget and ...

Casual Listener

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify t...

Lyubka

Moderator

590 Views

2 replies

0 likes

  • 590 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Something went wrong - Try reloading the page" pop-up loop

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Reload," the cycle repeats. I can't access my account...

Casual Listener

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Re...

MihailY

Moderator

1898 Views

3 replies

0 likes

  • 1898 Views
  • 3 replies
  • 0 likes

I cannot use webplayer or app on pc

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Visitor

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Loxer

Community Legend

489 Views

1 replies

0 likes

  • 489 Views
  • 1 replies
  • 0 likes

why does Spotify not work on my PC but works perfectly fine on my phone?

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the Spotify folder in %appdata% but it prompts up an e...

Visitor

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the...

Loxer

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

Gig Goer

Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...

Isgaverno

Casual Listener

24657 Views

49 replies

5 likes

Crash
Windows 10
  • 24657 Views
  • 49 replies
  • 5 likes

Superuser Contribution Spotify PC keeps crashing.

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I do.

Newbie

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I d...

Alex

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does not start session of the SPOTIFY application in windows 7 SP1 x32bits

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system.I get the following error: "This app restricted to premium user only. Error code: 409"I tried on WINDOWS 7 SP1 ...

Visitor

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system. I get the following error: "This app restricted to premi...

Yordan

Moderator

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't find "scroll to manage your family accounts"

I would like to add my daughter to my family premium spotify.I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so i cna't get to "select option to add members". I am ...

Visitor

I would like to add my daughter to my family premium spotify. I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so...

Dian

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "We can't play this until you allow this track in the Spotify phone app" issue.

PlanFreeCountryAmericaDeviceInspiron 15 7000 GamingOperating SystemWindows 10 My Question or IssueSo, I click play on the song, it doesn't play and that message shows up at the top in a blue box. Before, the song was greyed out. Now I get this messag...

Regular

Plan Free Country America Device Inspiron 15 7000 Gaming Operating System Windows 10   My Question or Issue So, I click play on the song, it doesn't play and that message shows up at t...

adiiiiiiiii

Visitor

31484 Views

25 replies

1 likes

  • 31484 Views
  • 25 replies
  • 1 likes

Superuser Contribution the recommended songs will not play under the selfmade playlist

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

Visitor

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

MihailY

Moderator

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Local files not showing on desktop but does on iPhone

PlanPremiumCountryUKDeviceiPhone 11/PCOperating SystemiOS 16.3/Windows 11 Pro My Question or IssueBefore upgrading to Windows 11 I had local files in the file explorer music library. After completing a fresh install for Windows, I lost those files (s...

Regular

Plan Premium Country UK Device iPhone 11/PC Operating System iOS 16.3/Windows 11 Pro   My Question or Issue Before upgrading to Windows 11 I had local files in the file explorer music ...

MihailY

Moderator

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video podcast won't play on windows 11 desktop

PlanPremiumCountryUK Device(Laptop)Operating System(Windows 11.) My Question or IssueOne particular podcasts videos won't play and I can't listen to them at all unless I download them, it only happens on this one podcast and only on PC, it works on m...

Casual Listener

Plan Premium Country UK   Device (Laptop) Operating System (Windows 11.)   My Question or Issue One particular podcasts videos won't play and I can't listen to them at all unless...

psyduck94

Casual Listener

1434 Views

4 replies

0 likes

  • 1434 Views
  • 4 replies
  • 0 likes

Is it possible turn off video podcast on spotify desktop app?

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

Casual Listener

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

kaworu_bloodpaw

Roadie

2151 Views

1 replies

0 likes

  • 2151 Views
  • 1 replies
  • 0 likes