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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Mátésh

Newbie

10905 Views

103 replies

44 likes

  • 10905 Views
  • 103 replies
  • 44 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

1149 Views

12 replies

2 likes

Possible Bug
  • 1149 Views
  • 12 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

ohyaz6

Regular

2706 Views

36 replies

2 likes

  • 2706 Views
  • 36 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8781 Views

0 replies

4 likes

  • 8781 Views
  • 0 replies
  • 4 likes

Solved!! Spotify connect keeps disconnecting

PlanPremiumCountryDenmarkDeviceDesktop, Laptop and iphone 5sOperating SystemWindows 10, ios 12.3.1 My Question or IssueWhen playing from my desktop, Laptop or IPhone, Spotify disconnects and disappears from availible devices after a few minutes. If i...

Regular

Plan Premium Country Denmark Device Desktop, Laptop and iphone 5s Operating System Windows 10, ios 12.3.1   My Question or Issue When playing from my desktop, Laptop or IPhone, Spotify...

victordiesco

Newbie

35840 Views

8 replies

1 likes

  • 35840 Views
  • 8 replies
  • 1 likes

Desktop app stuck loading playlists and music

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play the current song but will not change the song or load...

Visitor

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play th...

kaworu_bloodpaw

Roadie

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Number Of Streams For Songs No Longer Appearing.

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is for every artist, not just small ones.

Visitor

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is f...

kaworu_bloodpaw

Roadie

3332 Views

1 replies

0 likes

  • 3332 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ben uygulami silip yukledim arkadasim ile sarki dinlemek istiyorum ama olmu

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows1.2.5.1006.g22820f93

Visitor

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows 1.2.5.1006.g22820f93

Alex

Spotify Legend

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't play a playlist

Hello, music lovers I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can. I have made them sureTo update Spotify app on my PlayStation and web browserTo update...

Casual Listener

  Hello, music lovers   I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can.   I have m...

yj-u-4

Casual Listener

1051 Views

4 replies

0 likes

  • 1051 Views
  • 4 replies
  • 0 likes

Superuser Contribution Unable to rename folders

PlanPremiumCountryUKDevicen/aOperating SystemWindows 10 A week or two ago I could successfully create and rename a folder in the desktop version of Spotify. Today I can no longer do this. I create the folder by right clicking on a playlist; the folde...

Casual Listener

Plan Premium Country UK Device n/a Operating System Windows 10   A week or two ago I could successfully create and rename a folder in the desktop version of Spotify. Today I can no long...

AlejaR

Moderator

2166 Views

6 replies

1 likes

  • 2166 Views
  • 6 replies
  • 1 likes

audio mutes after 10 seconds

Song audio is on for ten seconds then no audio.

Visitor

Song audio is on for ten seconds then no audio.

Loxer

Community Legend

558 Views

1 replies

1 likes

  • 558 Views
  • 1 replies
  • 1 likes

Every time I open the Spotify Windows desktop app it immediately shuts down

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives.It started happening a couple of weeks ago

Visitor

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives. It...

kaworu_bloodpaw

Roadie

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution My playlist is public but doesnt show up on playlist analyzers

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzers or even share my playlist, it acts like it's priv...

Casual Listener

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzer...

Bazibon1

Casual Listener

536 Views

2 replies

0 likes

  • 536 Views
  • 2 replies
  • 0 likes

Solved!! Spotify crashes when I change my single display to two displays

PlanPremium Operating SystemWindows 7My Question or IssueHello there. I have a single display in use for my computer.My TV is also plugged in to my computer but not every time in use.If I change the display settings from 1 display to 2 displays my sp...

Regular

Plan Premium   Operating System Windows 7 My Question or Issue Hello there. I have a single display in use for my computer. My TV is also plugged in to my computer but not every time in u...

Fiules

Newbie

2176 Views

2 replies

0 likes

  • 2176 Views
  • 2 replies
  • 0 likes

Superuser Contribution remove playlist

There are a few singers/music/songs that I want to remove, and I have tried without success.

Visitor

There are a few singers/music/songs that I want to remove, and I have tried without success.

MihailY

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Solved!! Can't sync local files from Mac to Windows

So, I have the following setup: - MacBook- Desktop with Windows- Android phone I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices and the Android phone seems to be syncing them without any issue, however...

Casual Listener

So, I have the following setup:   - MacBook - Desktop with Windows - Android phone   I've put some local songs on the MacBook in Spotify which I want to sync with the other 2 devices ...

LOGSTER9999

Casual Listener

2655 Views

5 replies

1 likes

  • 2655 Views
  • 5 replies
  • 1 likes

Superuser Contribution Volume changes during songs when normalization is off [fixed]

PlanPremiumCountryCanadaDevice / Operating SystemDesktop player and web player on Windows 11 My Question or IssueNormalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not. My s...

Newbie

Plan Premium Country Canada Device / Operating System Desktop player and web player on Windows 11   My Question or Issue Normalization is occurring when I listen to music both in th...

AlejaR

Moderator

1581 Views

1 replies

0 likes

  • 1581 Views
  • 1 replies
  • 0 likes

[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

703 Views

3 replies

0 likes

  • 703 Views
  • 3 replies
  • 0 likes

there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

771 Views

3 replies

0 likes

  • 771 Views
  • 3 replies
  • 0 likes

Superuser Contribution The report buttons opens to a link that is not found

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"

Visitor

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can...

MihailY

Moderator

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution ~1 min Distorted Songs?

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify to learn what are they all about. Then I forget and ...

Casual Listener

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify t...

Lyubka

Moderator

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Superuser Contribution "Something went wrong - Try reloading the page" pop-up loop

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Reload," the cycle repeats. I can't access my account...

Casual Listener

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Re...

MihailY

Moderator

1933 Views

3 replies

0 likes

  • 1933 Views
  • 3 replies
  • 0 likes