Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...
meahtenoha
I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application jumps back to "Libary / Bibilothek", which also mean...
PlanPremiumCountryUKDeviceASUS Zenbook (laptop)Operating SystemWindows My Question or IssueNow the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order my playlist from newest song to oldest? When I select 'date added' as an or...
PlanPremiumCountryUnited StatesDeviceThinkPad T580Operating SystemWindows 10 My Question or IssueWhen I add my whole song queue to a playlist, it is adding each song twice. This only happens when I select all (CTRL-A) and Right Click -> Add to Playli...
Now that you've updated computer mode, it's hard to make sure that you can flip the date added column. There used to be a specific column with the date it was added on computer mode, and now that's completely gone. So when you put it to sort by date ...
PlanPremiumCountryBrazilDevice(Desktop - Windows 10 Pro) My Question or IssueI can't connect my desktop with my phone. I'm able to listen to two different songs at the same time.I reinstalled Spotify in both devices, logged out and relogged in and no...
PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen in a playlist if I use the "find more" button, which lets me search for songs, when I try to play a song that pops up, it will stop playing whatever is already p...
PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi! I would like to ask whether I could downgrade the Windows desktop app, or switch back to the previous UI somehow?P.S.: Am I the only one who thinks it was pe...
I'm now in my ninth year of using Spotify, but the GUI on the desktop version is getting more and more harrowing.Is there any way to go back to the old version (until about April)?Everything runs even slower than before (sometimes very, very extreme)...
PlanPremiumCountryUSADeviceGTX 1060 3GBOperating SystemWindows 10 Version 10.0.19042 Build 19042My Question or IssueI overclock my GPU with MSI afterburner, which has been for a year now. But recently Spotify updated and now I get graphical artifacts...
I've seen this post and everything, but I'm just in the dark about transferring my entire library to a new account, which I'm now considering since I never use my Facebook (plus Facebook is now the most lowest-common denominator piece of social media...
PlanPremiumDeviceWindows 10 (app) desktop My Question or IssueEverytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager confirms it's hammering my hard drive. I don't want apps stalking through my h...
PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10x64My Question or IssueActual behaviour:When I double click a playlist or open playlist and double click/select one of the songs and press "play", spotify plays songs outside of my playlist...
Premium, UK, Windows 10 Pro Education version 1903.Spotify version 1.1.32.618.gda5638a6Problem has existed since at least 24th December 2019 When I go into Liked Songs on Spotify Desktop for Windows, then hit Ctrl + A, it only selects the top 100 son...
PlanPremiumCountryCanadaDeviceLenova Yoga 730Operating SystemWindows 10 My Question or IssueI just updated my Spotify and I noticed my entire left sidebar is empty minus the home, search, and your library. In the new UI introduction video, there seem...
Hi I got three times the same song in less than a couple of hours on an over 7h playlist. It's not limited to web player, it's also Android and iOS. it's the shuffle than need a review. thanks
PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or Issue Is there anyway to hide friends's activity right bar?I haven't connected spotify to facebook and I don`t have prevision to do this, I haven`t FB account in fact...So... t...
Premium / US Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThanks Billy-JI have been a premium member for over 5 years. About 2500 songs in my songs file. But now content is disapp...
Device - Surface book 2Operating SystemWindows 10 My Spotify updated to the new UI this morning. While familiarizing myself with it, I was viewing artists with large discographies and noted that the Singles/EPs are not fully loading, and stop at 25 i...
I don't particularly hate the new update but it did remove one feature I use constantly. You used to be able to search within a playlist for a track, click on that track, and then exit search mode to jump to that track's position in the playlist. Thi...
I turn off the app once because it doesn't really matter, and I'm welcomed with the new layout, I hate it, please bring the old one back? But if you want to keep it so bad, at least add back that little bar that shows how much of you've listened to s...