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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83479 Views

40 replies

68 likes

  • 83479 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791452 Views

503 replies

64 likes

  • 791452 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22908 Views

24 replies

7 likes

  • 22908 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3026 Views

0 replies

4 likes

  • 3026 Views
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  • 4 likes

Superuser Contribution When I try to listen to a podcast it will bounce to other episodes? why?

I try to listen to any podcast and it jumps to other episodes and then doesn't play. Restarted the app, logged out of other devices, nothing works

Casual Listener

I try to listen to any podcast and it jumps to other episodes and then doesn't play. Restarted the app, logged out of other devices, nothing works

em3211j

Casual Listener

387 Views

3 replies

0 likes

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Superuser Contribution UI Frequently freezes and buttons become unusable

When using the application for 15 minutes or so all the buttons freeze up and I am longer able to skip or pause any song, nor play any other song. I have to shutdown Spotify and it's process via task manager in order to use it again. I tried using co...

Regular

When using the application for 15 minutes or so all the buttons freeze up and I am longer able to skip or pause any song, nor play any other song. I have to shutdown Spotify and it's process via task...

Vasil

Moderator

521 Views

3 replies

1 likes

  • 521 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Why aren't my local files playing on desktop

I have some local files on my phone, there they play just fine. I put them in a playlist, downloaded that playlist on my desktop and restarted both spotify and my PC as a whole, but it still will not allow me to play the songs. I know for sure that t...

Newbie

I have some local files on my phone, there they play just fine. I put them in a playlist, downloaded that playlist on my desktop and restarted both spotify and my PC as a whole, but it still will not...

Lyubka

Moderator

714 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution aparece que tengo spotify premium en la app pero en la pagina web no

en la app de Spotify me aparece que soy premium pero en la pagina web me aparece que tengo plan free, lo que no me deja agregar miembros a mi plan familiar

Visitor

en la app de Spotify me aparece que soy premium pero en la pagina web me aparece que tengo plan free, lo que no me deja agregar miembros a mi plan familiar

Alex

Spotify Legend

347 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can you link Spotify playlist to Instagram stories specifically through PC?

I know this works through the phones apps. Can you link playlist to IG stories through the PC (Windows) Application?

Visitor

I know this works through the phones apps. Can you link playlist to IG stories through the PC (Windows) Application?

Alex

Spotify Legend

1442 Views

1 replies

0 likes

  • 1442 Views
  • 1 replies
  • 0 likes

My spotify desktop app doesn't connect with my phone

My spotify desktop app doesn't connect to my phone..doesn't let me listen along with my friends on discord and doesn't appear as activity on discord.

Visitor

My spotify desktop app doesn't connect to my phone..doesn't let me listen along with my friends on discord and doesn't appear as activity on discord.

AmaniHiphop

Roadie

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

My spotify for windwos is turning the volume down by itself.

The volume is turned down by itself. I don't know what to do. I tried restarting the app but it still doesn't work.

Visitor

The volume is turned down by itself. I don't know what to do. I tried restarting the app but it still doesn't work.

kaworu_bloodpaw

Roadie

243 Views

1 replies

0 likes

  • 243 Views
  • 1 replies
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can't play songs from artist pages or albums on pc (windows 10)

Hey there, I've been having this problem for a long time now, throughout different versions and reinstalling sessions:When I'm on Spotify on the laptop, I can only play songs from playlists or from the queue. As soon as I want to listen to an artist ...

Regular

Hey there, I've been having this problem for a long time now, throughout different versions and reinstalling sessions: When I'm on Spotify on the laptop, I can only play songs from playlists or from...

kaworu_bloodpaw

Roadie

1460 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution App stops playing randomly.

I've had this problem for at while. Sometimes when i use the app, it just stops the music, then i press play, and it stops it at a random time again soon after. I use an android phone, but it is also a problem on my computer (windows). I was wonderin...

Visitor

I've had this problem for at while. Sometimes when i use the app, it just stops the music, then i press play, and it stops it at a random time again soon after. I use an android phone, but it is also...

Alex

Spotify Legend

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Superuser Contribution 電腦沒接耳機時會顯示無法撥放此內容,接上耳機後才可正常使用

電腦是windows,硬體都符合要求,權限都有開,也試過重新安裝但還是沒有改善

Visitor

電腦是windows,硬體都符合要求,權限都有開,也試過重新安裝但還是沒有改善

Lyubka

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why cant I install spotify, when I dont have it?

I just deleted spotify on my PC, I cant find any left behind files from it - Now when I go to install it again, it says that it is already installed - What can I do to fix this?

Casual Listener

I just deleted spotify on my PC, I cant find any left behind files from it - Now when I go to install it again, it says that it is already installed - What can I do to fix this?

Lyubka

Moderator

899 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution PLEASE FINALLY ADDRESS THE HISTORY ISSUE!!!!

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue: Are you EVER going to fix the history issue that has been around for at least 4 years? For YEARS now, users have complained about their listening history being empty on the ...

Regular

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue: Are you EVER going to fix the history issue that has been around for at least 4 years?   ...

ExAnimal

Newbie

3759 Views

9 replies

11 likes

  • 3759 Views
  • 9 replies
  • 11 likes

Superuser Contribution Spotify windows app its not playing specific artists and albums

Mötley Crue and Def Leppard.I try through Android App and it's working fine, I restarted the application and didn't work.My windows app version is:Spotify for Windows1.1.98.691.gf759311c

Newbie

Mötley Crue and Def Leppard. I try through Android App and it's working fine, I restarted the application and didn't work. My windows app version is: Spotify for Windows 1.1.98.691.gf759311c

rpkincer

Casual Listener

2612 Views

16 replies

4 likes

  • 2612 Views
  • 16 replies
  • 4 likes

Superuser Contribution Put the Playlist, Podcasts, Artists and Albums back in the sidebar

PlanPremiumCountryCanadaDeviceiPhone 6S PlusOperating SystemWindows 10 My Question or IssueFor a long time I managed to avoid getting the UI updates because I really disliked how many extra clicks it required me to get to where I wanted to go. Unfort...

Regular

Plan Premium Country Canada Device iPhone 6S Plus Operating System Windows 10   My Question or Issue For a long time I managed to avoid getting the UI updates because I really disliked...

Dian

Spotify Legend

516 Views

1 replies

1 likes

UI
  • 516 Views
  • 1 replies
  • 1 likes

Superuser Contribution Wrong screentrasition for collapsing image of currently playing song

On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the navigation page. However, when collapsing it does still s...

Newbie

On the Desktop app and Web player, you can expand and collapse the image of the currently playing song, if you expand the image it smoothly slides out left of the now playing bar and up to the naviga...

Eni

Moderator

367 Views

1 replies

0 likes

  • 367 Views
  • 1 replies
  • 0 likes

Spotify randomly crashes after 2-3 songs

I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out of nowhere and crash. Been going on for quite some...

Regular

I open the app, and it works totally fine and does what it needs to... until I play something. It sounds great and works fine for the first 2 maybe even 3 songs, but then the app will exit itself out...

Taylith

Community Legend

855 Views

6 replies

1 likes

  • 855 Views
  • 6 replies
  • 1 likes

Superuser Contribution Volume is 100% max every time I start up

After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue. Every time I start my computer, the volume on Spotify reverts to 100%. Of course, I forget, and it blasts my ears as I scramble to turn it down. This, of cours...

Newbie

After updating to the latest version of Spotify for Windows (7/22/2018) I've had an issue.  Every time I start my computer, the volume on Spotify reverts to 100%.  Of course, I forget, and ...

Scrotus

Visitor

17994 Views

11 replies

2 likes

  • 17994 Views
  • 11 replies
  • 2 likes

Superuser Contribution Spotify sometjing went wrong even on offline mode when no internet

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueI want to play music on my PC during a power outage where I have no internet (generator hooked up though), but Spotify desktop keeps popping up with the something went wro...

Regular

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue I want to play music on my PC during a power outage where I have no internet (generator hooked ...

Lyubka

Moderator

4454 Views

16 replies

2 likes

  • 4454 Views
  • 16 replies
  • 2 likes

Won't play the ads and stops all activity

Plan - Free, USA, Desktop computer, Win 8.1 My Question or IssueI start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 second time line. Links no longer work, I can't start the playli...

Casual Listener

Plan - Free, USA, Desktop computer, Win 8.1   My Question or Issue I start a playlist. It plays about 3 songs, then transfers to a 30 second ad and stops completely. NO ad, just a blank 30 se...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes