Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
961 Views
1 replies
3 likes

961 Views
1 replies
3 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140227 Views
0 replies
26 likes
Mac
Windows

140227 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55711 Views
0 replies
33 likes
Windows

55711 Views
0 replies
33 likes

Superuser Contribution Why is Ed Sheeran suddenly in my recently listened and as an unremovable shortcut

I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?

s0mm3r
Music Fan
I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?
2021-08-09 4:46:03 PM
2021-08-10 7:37:26 PM
CarlosE
Moderator
199 Views
1 replies
1 likes

199 Views
1 replies
1 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

andrewjorgenson
Casual Listener
As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
2021-08-10 3:02:42 PM
2021-08-10 6:54:27 PM
TreyAnastasio
Spotify Star
396 Views
1 replies
0 likes
Playlists

396 Views
1 replies
0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

MJD5
Casual Listener
Plan Free/Premium Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
2021-08-09 2:35:17 PM
2021-08-10 6:13:29 PM
CarlosE
Moderator
229 Views
1 replies
0 likes

229 Views
1 replies
0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

amywhales
Casual Listener
Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10 My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...
2021-08-07 11:50:06 PM
2021-08-10 3:40:57 PM
Alex
Moderator
593 Views
6 replies
0 likes

593 Views
6 replies
0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

58bergman
Regular
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
2021-04-02 11:40:29 PM
2021-08-10 10:55:53 AM
Ver
Spotify Legend
1189 Views
7 replies
1 likes
bug
Desktop
Windows

1189 Views
7 replies
1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

pizzicatoiv
Gig Goer
Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a) Operating System Windows 10 My Question or Issue When I am watching a video podcast (JRE) in ful...
2021-07-28 4:24:00 AM
2021-08-10 10:34:08 AM
benreeves
Newbie
513 Views
8 replies
0 likes

513 Views
8 replies
0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Forester155
Casual Listener
Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
2020-02-27 6:48:44 PM
2021-08-10 8:45:26 AM
albi17
Newbie
485 Views
1 replies
1 likes
https
proxy

485 Views
1 replies
1 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

erfanimani
Casual Listener
Plan Free Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...
2021-08-08 3:52:55 PM
2021-08-09 12:42:40 AM
MafeG
Spotify Legend
294 Views
1 replies
0 likes
bug
issue

294 Views
1 replies
0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

seanpecor
Newbie
Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...
2021-08-09 9:55:03 PM
92 Views
0 replies
0 likes
Desktop
Other

92 Views
0 replies
0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

stoneok93
Casual Listener
Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10 My Question or Issue My spotify application in win10 opened, there is only a black screen, ...
2021-08-06 3:16:46 AM
2021-08-09 9:08:58 PM
CarlosE
Moderator
700 Views
3 replies
0 likes
Blackscreen

700 Views
3 replies
0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

Noguri
Roadie
Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...
2021-08-07 3:02:44 PM
2021-08-09 9:29:05 AM
Noguri
Roadie
826 Views
2 replies
0 likes
WebPlayer

826 Views
2 replies
0 likes

Superuser Contribution Searching within a Playlist is not working as intended

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...

tonyojimbo
Casual Listener
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...
2021-08-07 5:48:21 AM
2021-08-09 9:11:30 AM
Alex
Moderator
344 Views
3 replies
1 likes

344 Views
3 replies
1 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

hannadorosh
Casual Listener
Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...
2021-08-06 9:58:19 PM
2021-08-09 1:51:26 AM
Eni
Moderator
258 Views
1 replies
0 likes

258 Views
1 replies
0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

ohseriously
Casual Listener
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
2021-08-07 2:35:32 PM
2021-08-08 9:30:10 PM
CarlosE
Moderator
327 Views
1 replies
1 likes

327 Views
1 replies
1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

alferz
Music Fan
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
2020-07-26 9:15:09 PM
2021-08-08 6:49:40 PM
CarlosE
Moderator
392 Views
4 replies
0 likes

392 Views
4 replies
0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

hannadorosh
Casual Listener
Plan Premium Country LT Device stationary computer Operating System Windows 10 64 My Question or Issue does not close online contact form STEPS TO RECREATE: 1. Go to the on...
2021-08-06 10:49:55 PM
2021-08-08 6:45:21 PM
CarlosE
Moderator
190 Views
1 replies
0 likes

190 Views
1 replies
0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

Pridepark1997
Regular
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
2021-08-08 6:44:19 PM
140 Views
0 replies
0 likes

140 Views
0 replies
0 likes

Superuser Contribution "Re;ated artosts" has completely disappeared

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu WHAT HAS HAPPENED TO RELATED ARTISTS???? I've tried searching the web, but all I can find is ...

AllFusion
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu &nbs...
2021-08-04 6:29:26 AM
2021-08-08 7:45:50 AM
AllFusion
Casual Listener
242 Views
4 replies
0 likes

242 Views
4 replies
0 likes

Superuser Contribution Local files detected but can't download

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of being able to play them on my phone. I've immediately run into an issue ...

Moose6
Newbie
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of ...
2021-08-05 10:06:55 PM
2021-08-07 3:43:28 PM
Xenia
Moderator
254 Views
1 replies
0 likes

254 Views
1 replies
0 likes

No gapless playback?

When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead into another. A quick google suggests that Spotify supports...

randomtime
Music Fan
When listening to an album on desktop, there's an annoying half second skip - this doesn't seem to affect mobile. This is really jarring on some albums that are designed for one song to lead...
2016-01-18 5:03:40 PM
2021-08-06 2:24:19 AM
Osss2021
Visitor
13805 Views
18 replies
8 likes
Windows

13805 Views
18 replies
8 likes

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