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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2078 Views

0 replies

3 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150705 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138671 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11283 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Can only play tracks from lists, not in albums

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons. PlanPremiumCountry DeviceMicrosoft StudioOperating SystemApp on Windows 10

Regular

Can only play tracks from my lists, when opening an album nothing happens when clicking on play buttons.  Plan Premium Country   Device Microsoft Studio Operating System App on Wind...

dpsalazar99

Newbie

2183 Views

15 replies

1 likes

windows10
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Superuser Contribution Spotify App Stop Functioning Windows 11

PlanPremiumCountryMalaysiaDeviceHuawei Matebook 14 2020 Ryzen 5 4600HOperating SystemWindows 11 Home My Question or IssueI can't use my Spotify app, both website, and Microsoft Version after I logged in to my laptop yesterday. I already uninstalled a...

Regular

Plan Premium Country Malaysia Device Huawei Matebook 14 2020 Ryzen 5 4600H Operating System Windows 11 Home   My Question or Issue I can't use my Spotify app, both website, and Microso...

RalphRampensau

Casual Listener

3079 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Solved!!Superuser Contribution Playback freezes at the end of songs

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or IssueWithin the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it stopped at but will still say the song is playing. You then have to manually c...

Regular

Plan Premium Country USA   Operating System Windows 10   My Question or Issue Within the last 5 or so seconds of a song, the playback will stop, and it will stay at the duration it...

Tornadochaser12

Visitor

1656 Views

3 replies

0 likes

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Superuser Contribution Closing Spotify wakes receiver

PlanPremiumCountryCZDeviceYamaha R-N803DOperating SystemWindows 10 My Question or IssueShutting down NTB Windows 10 with stopped Spotify starts up receiver which must be put manually to standby again. This is annoying and wasn't happening until few w...

Casual Listener

Plan Premium Country CZ Device Yamaha R-N803D Operating System Windows 10   My Question or Issue Shutting down NTB Windows 10 with stopped Spotify starts up receiver which must be put ...

Dian

Spotify Legend

468 Views

3 replies

0 likes

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Superuser Contribution Spotify Windows app is thrash and regularly stops functioning.

Premium plan, windows 10, non-store app. At what seems to be weekly frequency when i start up spotify it greets me with all songs greyed out. Liked songs, playlists, random lists in the home page, searched songs, everything. When i click on them spot...

Newbie

Premium plan, windows 10, non-store app.   At what seems to be weekly frequency when i start up spotify it greets me with all songs greyed out. Liked songs, playlists, random lists in the home...

Alex

Spotify Legend

346 Views

1 replies

0 likes

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Bugs. But I found a fix

I'm on desktop, windows 10. I updated my Spotify a moment ago, but after the update the Spotify app stopped outputting sound. The songs were showing that they were playing, but the sound was not coming through anywhere. If I double-clicked on my play...

Casual Listener

I'm on desktop, windows 10. I updated my Spotify a moment ago, but after the update the Spotify app stopped outputting sound. The songs were showing that they were playing, but the sound was not comi...

341 Views

0 replies

1 likes

  • 341 Views
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Solved!!Superuser Contribution spotify is showing error auth:16 i've tried every other option on the community

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotifyI've tried every other option on the community even reset my whole pc but cant get i...

Casual Listener

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotify I've tried every other opt...

Yordan

Moderator

2134 Views

6 replies

0 likes

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Solved!!Superuser Contribution [Playlists] Collaborators have disappeared from older playlists

PlanPremiumCountryUSADeviceLenovo LaptopOperating SystemWindows 10/Spotify for Windows (version: 1.1.86.857) My Question or IssueThis issue began with the implementation of the latest (April 2022) changes to collaborative playlists. The problem is ON...

Music Fan

Plan Premium Country USA Device Lenovo Laptop Operating System Windows 10/Spotify for Windows (version: 1.1.86.857)   My Question or Issue This issue began with the implementation...

Jeremy

Spotify Legend

1939 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Can't play songs since today it's update

PlanPremiumCountryThe NetherlandsDevicePCOperating SystemWindows 10 Pro My Question or IssueNothing plays just getting the can't play song message.I reinstalled the app 4 times now without avail.App version was:1.1.87.612.gf8d110e2After reinstall it ...

Casual Listener

Plan Premium Country The Netherlands Device PC Operating System Windows 10 Pro   My Question or Issue Nothing plays just getting the can't play song message. I reinstalled the app 4 t...

ReCel

Gig Goer

1314 Views

3 replies

0 likes

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Superuser Contribution When i change output device in windows, Spotify app does not switch

Operating SystemWindows 10 My Question or IssueI use Headset and Monitor speakers to listen to music. When i work or just being unproductive i play Spotify through Monitor speakers. But when i want to game i switch output to Headset ( Razer Kraken ) ...

Newbie

  Operating System Windows 10   My Question or Issue I use Headset and Monitor speakers to listen to music. When i work or just being unproductive i play Spotify through Monitor speake...

manuelbaumann

Visitor

3005 Views

8 replies

3 likes

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  • 3 likes

Superuser Contribution Spotify App Glitching

PlanPremiumCountryIndiaOperating SystemWindows 10 So a few days ago, I was using spotify and noticed that I could not see my alexa on my spotify connect nor could I join my friends spotify party via discord (my premium subscription is/was active), La...

Casual Listener

Plan Premium Country India Operating System Windows 10   So a few days ago, I was using spotify and noticed that I could not see my alexa on my spotify connect nor could I join my friends...

Jeremy

Spotify Legend

732 Views

3 replies

0 likes

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Superuser Contribution Liked songs by a artist not playing on liked songs playlist????

PlanFreeCountryAusOperating SystemWindows 10My Question or IssueI liked an artist (NF) discography and continued listening to liked songs playlist on random, a couple of days later he played a few times. And then nothing for like 3-4 weeks, he doesn'...

Casual Listener

Plan Free Country Aus Operating System Windows 10 My Question or Issue I liked an artist (NF) discography and continued listening to liked songs playlist on random, a couple of days later he p...

Yordan

Moderator

510 Views

3 replies

0 likes

  • 510 Views
  • 3 replies
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Superuser Contribution Screen flickers when opening web player

DevicePCOperating SystemWindows 10 My Question or IssueI've never seen something like this. When I open open.spotify.com my screen goes crazy and starts flickering. I attached a video about the issue. No other website does this nor the Spotify app. I...

Regular

Device PC Operating System Windows 10   My Question or Issue I've never seen something like this. When I open open.spotify.com my screen goes crazy and starts flickering. I attached a vide...

Yordan

Moderator

20703 Views

34 replies

3 likes

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Superuser Contribution Desktop app doesnt work with Discord

PlanPremiumCountryUKDeviceDesktop (with Ethernet, Windows 10) Operating SystemWindows 10My Question or IssueMy desktop app for spotify doesnt let me listen along with friends on discord & it also doesnt show my activity on spotify, However when i loa...

Casual Listener

Plan Premium Country UK Device Desktop (with Ethernet, Windows 10)  Operating System Windows 10 My Question or Issue My desktop app for spotify doesnt let me listen along with friends o...

Jeremy

Spotify Legend

1427 Views

5 replies

0 likes

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Playlist creation date

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’ve read a bunch of comments about wanting bringing back playlist creation date. Yet, none o...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I’ve re...

Taylith

Community Legend

4942 Views

1 replies

3 likes

Creation date
Playlist creation date
playlist date
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Superuser Contribution Uninstalled Spotify and now every time I open a link, Windows asks me for a choice

PlanFreeCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueHello, This is my last resort trying to find a solution to this annoying problem. I googled the problem in all the ways I could think about but I can't find a way to fix this...

Newbie

Plan Free Country Canada Device PC Operating System Windows 10   My Question or Issue Hello,    This is my last resort trying to find a solution to this annoying problem. I...

Alex

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play one song

I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy. https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd79ba1146acPlanPremiumCountryUKDeviceLenovo IdeaPad 5Operating...

Visitor

I can't play 'Something In The Way' by Nirvana and haven't been able to for the last two weeks. It's really driving me crazy.   https://open.spotify.com/track/4gHnSNHs8RyVukKoWdS99f?si=0551dd7...

Yordan

Moderator

329 Views

1 replies

0 likes

  • 329 Views
  • 1 replies
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Superuser Contribution Can't Open Spotify after "System Restore". Everything else is working, including sound.

PlanFree/PremiumCountry USA Device Windows 7 desktop.(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Window 7 64 bit(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue "Can't Open Spotify after "System Restore". Everythin...

Newbie

Plan Free/Premium Country USA   Device Windows 7 desktop. (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Window 7 64 bit (iOS 10, Android Oreo, Windows 10,etc.)...

Jeremy

Spotify Legend

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
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Superuser Contribution it wont allow me to uninstal spotify

PlanFree/PremiumCountryusaDeviceleveno legion 51Operating Systemwindows 10 My Question or Issuei try to uninstall spotify in my control panel and there seem to be no files there and when i check my app data roaming file it doesnt seem to show up ther...

Visitor

Plan Free/Premium Country usa Device leveno legion 51 Operating System windows 10   My Question or Issue i try to uninstall spotify in my control panel and there seem to be no files th...

Yordan

Moderator

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
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Superuser Contribution Manage Spotify song on multiple devices

Hey, I couldn't find anything about this but my wording is probably poor.I am posting on here about -when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see what is playing on my phone and even change songs. Whe...

Regular

Hey, I couldn't find anything about this but my wording is probably poor. I am posting on here about - when I am listening on Spotify, for this example lest say on my phone. On my desktop I can see...

Jeremy

Spotify Legend

1158 Views

3 replies

0 likes

  • 1158 Views
  • 3 replies
  • 0 likes