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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • notworking117
  • Casual Listener
  • 81763 Views
  • 81 replies
  • 27 likes
  • 81763 Views
  • 81 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 94813 Views
  • 289 replies
  • 22 likes
  • 94813 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6736 Views
  • 1 replies
  • 6 likes
  • 6736 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147369 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147369 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution A bunch of songs got removed from my playlist when moving songs between playlists on windows 7

PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 7 My Question or IssueI usually listen to Spotify on my phone or through the Web player on my work computer. Today I wanted to rearrange some songs in a playlist so opened Spotify on my des...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop Operating System Windows 7   My Question or Issue I usually listen to Spotify on my phone or through the Web player on my work computer. Toda...
  • Eni
  • Moderator
  • 733 Views
  • 4 replies
  • 0 likes
  • 733 Views
  • 4 replies
  • 0 likes

local files won't play, even with local files turned on and locations being correct

PlanPremiumOperating Systemwindows 11My Question or Issuejust redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turned in, and all the sources are correct. I can't uninstall and ...

  • Newbie
  • Plan Premium Operating System windows 11 My Question or Issue just redownloaded spotify, all my files are in the right location, but all of them are grey and won't play. I have local files turne...
  • HalfNathan
  • Roadie
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play button instead of numbered playlist

  First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to come here to post about it if I have feedback. I can definite...

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  • Newbie
  •     First photo is mine, second photo is from another’s Spotify. After speaking with an Agent I was told this (removing the numbers) is a recent change Spotify is trying out, and was told to co...
  • Vasil
  • Moderator
  • 529 Views
  • 1 replies
  • 1 likes
  • Play Button
    Update
    Windows
    Windows 11 App
  • 529 Views
  • 1 replies
  • 1 likes

Superuser Contribution Error Code: Auth16

PlanFreeCountryUSADevicePCOperating SystemWindows 10 Home My Question or IssueI started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've tried uninstalling/reinstalling, disabling firewall, and I don't use a proxy...

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  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10 Home   My Question or Issue I started getting Error Code: Auth16 for no reason, about 3 weeks ago. I have no idea why. I've ...
  • MihailY
  • Moderator
  • 572 Views
  • 3 replies
  • 0 likes
  • 572 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Some songs not playing on Windows Application.

I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. One example is the song "Something stupid" by Frank Sinatra...

  • Casual Listener
  • I have Windows 10 and after a few hours some songs stop playing then restarting my computer will resolve the issue. When I click on a song, there will be no album cover nor name of the song. On...
  • xman_octopus6969
  • Casual Listener
  • 318 Views
  • 2 replies
  • 0 likes
  • 318 Views
  • 2 replies
  • 0 likes

Enable videos of my playlist using Spotify on my laptop?

Plan PremiumCountry: Ivory CoastDevice: LenovoOperating System: Windows 10 E My Question or IssueI am using Spotify on my PC and I want to see the videos associated to the songs of my playlist. I can see videos on my phone, but not on my laptop. How ...

  • Visitor
  •   Plan Premium Country: Ivory Coast Device: Lenovo Operating System: Windows 10 E   My Question or Issue I am using Spotify on my PC and I want to see the videos associated...
  • Taylith
  • Community Legend
  • 218 Views
  • 1 replies
  • 1 likes
  • 218 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows 10 Pro/Bootcamp - Spotify never plays and displays 5 songs per second on the bottom

Plan: PremiumCountry: US Device: Macbook Pro late 2017 fully tricked outOperating System: Windows 10 Pro My Question or IssueNever plays any song. I see track/song icons cycle at around 5 songs per seconds on the bottom of the play bar! In addition, ...

  • Newbie
  • Plan: Premium Country: US   Device: Macbook Pro late 2017 fully tricked out Operating System: Windows 10 Pro   My Question or Issue Never plays any song. I see track/song icons cycle...
  • MihailY
  • Moderator
  • 1068 Views
  • 2 replies
  • 0 likes
  • 1068 Views
  • 2 replies
  • 0 likes

Superuser Contribution Why did Spotify remove the shuffle feature?

Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button. Is there any way to get it back?

  • Visitor
  • Why can't I use the shuffle button to play a random song and create a new queue anymore? I don't really like the new layout and I really miss that original button.    Is there any way to ...
  • DCinCali14
  • Casual Listener
  • 818 Views
  • 4 replies
  • 1 likes
  • 818 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can't log in. I know my e-mail/Username but reset password don't send me a new password.

Can't log in or reset password. PlanPremiumCountryBrazil Device(Desktop, Zenfone Operating System(Windows 10, Android 12) My Question or Issue Can't log in. I know my e-mail/Username but reset password don't send me a new password. Last week I was au...

  • Casual Listener
  • Can't log in or reset password.   Plan Premium Country Brazil   Device (Desktop, Zenfone 😎 Operating System (Windows 10, Android 12)   My Question or Issue   Can't ...
  • OscarDC
  • Moderator
  • 669 Views
  • 3 replies
  • 0 likes
  • 669 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sound lower

PlanPremiumCountryBelgiumDeviceDesktop AppOperating SystemWindows 10 My Question or IssueIt seems the last update or so (don't know exactly when it started) made the sound of spotify lower than usual. It seems to be the case only on the desktop app t...

  • Casual Listener
  • Plan Premium Country Belgium Device Desktop App Operating System Windows 10   My Question or Issue It seems the last update or so (don't know exactly when it started) made the sound of...
  • MihailY
  • Moderator
  • 410 Views
  • 5 replies
  • 0 likes
  • 410 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution unable to shrink friends activity

 I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be.The first one is b4 and the last one is after

  • Casual Listener
  •     I used to be able to shrink my friends activity to the left only showing my friend's profile picture. But now I can only either close the friends activity completely or just let it be. ...
  • hk65490
  • Casual Listener
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't fast-forward songs

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songsvideo

  • Casual Listener
  • Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs video
  • Alex
  • Spotify Legend
  • 6049 Views
  • 1 replies
  • 0 likes
  • 6049 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Friend Activity

With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re listening to. As of recently, if you want to continu...

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  • Community Legend
  • With Friend Activity you can see what your friends are listening to. Personally, I love Friend Activity because I can really get to know my friends’ tastes in music and dive right into what they’re l...
  • Yordan
  • Moderator
  • 84659 Views
  • 232 replies
  • 52 likes
  • 84659 Views
  • 232 replies
  • 52 likes

Spotify is adding k-pop songs to the j-pop mix.

When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don't want k-pop songs mixed in. I assume there is no f...

  • Visitor
  • When I want to listen to J-pop I play the J-pop mix made for me by spotify. Now recently it has been adding k-pop songs to the mix. I like k-pop but when I want to listen SPECIFICALLY to J-pop I don'...
  • Sake69
  • Newbie
  • 1314 Views
  • 2 replies
  • 1 likes
  • 1314 Views
  • 2 replies
  • 1 likes

Spotify can't fast-forward songs how to fix it?

PlanFree/PremiumCountrychinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 11 betaMy Question or IssueCan't fast-forward songs(125) Spotify can't fast-forward songs how to fix it? - YouTube

  • Casual Listener
  • Plan Free/Premium Country china Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 11 beta My Question or Issue Can't fast-forward songs (125) Spotify can't...
  • MauriceMV
  • Spotify Star
  • 1326 Views
  • 1 replies
  • 0 likes
  • 1326 Views
  • 1 replies
  • 0 likes

Superuser Contribution I would like to quit a shared mix but android is saying it can't process it

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • MihailY
  • Moderator
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution when i search a song in-app it shows an explicit and an non-explicit one

Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics.PlanFreeCountryItalyDeviceLenovo IdeaPad 5, Samsung A21sOperating SystemWindows 1...

  • Newbie
  • Dear Spotify team, i'm having an issue on Desktop, Andorid and Web version. Basically when i search a song, no matter what song but basically all songs that have lyrics. Plan Free Country Italy ...
  • MihailY
  • Moderator
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot drag songs to top of the queue

Operating SystemWindows 10 - Desktop Version1.1.60.672.g6ad9c215-a My Question or IssueOn the new UI, for some reason I cannot drag a song to the top of the queue if the screen must scroll to reach the top. If I drag the song to the top of the screen...

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  • Newbie
  • Operating System Windows 10 - Desktop   Version 1.1.60.672.g6ad9c215-a   My Question or Issue On the new UI, for some reason I cannot drag a song to the top of the queue if the scree...
  • claphands
  • Casual Listener
  • 9294 Views
  • 55 replies
  • 33 likes
  • Desktop
    drag and drop
    Queue bug
  • 9294 Views
  • 55 replies
  • 33 likes

Superuser Contribution Music and Podcasts not playing on app or on web

I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the podcast and then stop. I thought maybe it was just...

  • Casual Listener
  • I tried putting my podcast on to fall asleep to but it wouldn’t play. It would load and then stop without playing. I tried using the web player on Firefox but it did the same thing, it would load the...
  • OscarDC
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • 286 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Web Player] Songs not playing

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or Issue Using two different browsers, the Web Player is not allowing me to play tracks. I have logged in and logged out and restarted browser. Desktop and mobile apps work fine for m...

  • Music Fan
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue   Using two different browsers, the Web Player is not allowing me to play tracks. I have logg...
  • Yordan
  • Moderator
  • 240 Views
  • 1 replies
  • 0 likes
  • 240 Views
  • 1 replies
  • 0 likes