Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-06-19 12:45:23 PM
SaylorDustin
Casual Listener
39249 Views
75 replies
26 likes

39249 Views
75 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
67324 Views
265 replies
21 likes

67324 Views
265 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
4704 Views
1 replies
6 likes

4704 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
144692 Views
0 replies
26 likes
Mac
Windows

144692 Views
0 replies
26 likes

Superuser Contribution Spotify randomly stops playing music when using some Microsoft apps on Windows 11

PlanPremiumCountrySpainDeviceLenovo Ideapad 5 Pro Gen 6, listening on a Bose QuietComfort 45Operating SystemWindows 11 22000.739 build My Question or IssueHi,I've recently noticed that Spotify randomly stops playing my music, when I'm using some Micr...

user-removed
Visitor
Plan Premium Country Spain Device Lenovo Ideapad 5 Pro Gen 6, listening on a Bose QuietComfort 45 Operating System Windows 11 22000.739 build My Question or Issue Hi, I've rece...
2022-07-06 11:14:00 AM
2022-07-08 11:11:41 PM
JRosh_33
Visitor
732 Views
3 replies
2 likes

732 Views
3 replies
2 likes

Superuser Contribution Podcast sorting on Windows desktop app

PlanPremiumCountryUSADeviceiPhone 8Operating SystemWindows 10 My Question or IssueThe issue is with the sorting options in the Spotify desktop app for Windows 10. There is no option to sort by recently added episodes, like there you can do on the mob...

Brodie_C
Newbie
Plan Premium Country USA Device iPhone 8 Operating System Windows 10 My Question or Issue The issue is with the sorting options in the Spotify desktop app for Windows 10. There is no...
2019-08-15 6:50:40 PM
2022-07-08 4:48:57 PM
StinkorTheLegend
Newbie
2903 Views
8 replies
22 likes

2903 Views
8 replies
22 likes

Solved!!Superuser Contribution Search function not working

Plan: PremiumCountry: AustraliaDevice: DesktopOperating System: Windows 10 My Question or IssueI updated Spotify this morning and now the search function does not work. No matter what I search, I get a response saying no results found.I've tried all ...

quaywee
Casual Listener
Plan: Premium Country: Australia Device: Desktop Operating System: Windows 10 My Question or Issue I updated Spotify this morning and now the search function ...
2022-07-05 3:59:06 AM
2022-07-08 12:52:20 PM
Vasil
Moderator
431 Views
5 replies
0 likes

431 Views
5 replies
0 likes

Is this the cache folder?

Hello Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB Path is below with edited username for privacy reasons. Thank you in advance for any ans...

danielmcgee
Music Fan
Hello Without having to reinstall the Spotify Windows app, is this the path where one can safely delete the cache? For me the data folder current size is: 1.14GB Path is below...
2022-07-07 6:46:38 PM
2022-07-08 8:26:39 AM
danielmcgee
Music Fan
306 Views
2 replies
0 likes

306 Views
2 replies
0 likes

Superuser Contribution Spotify closes randomly when playing games

Plan: FamilyPremiumCountry: Norway DeviceHuawei Matebook D 15 signature edition Operating SystemWindows 10 My Question or IssueHello!I have recently ran into a problem with my Spotify application.Whenever I play music in the background while playing ...

etzuii
Newbie
Plan: Family Premium Country: Norway Device Huawei Matebook D 15 signature edition Operating System Windows 10 My Question or Issue Hello! I have recently...
2022-07-06 5:37:27 PM
2022-07-07 7:12:54 PM
OscarDC
Moderator
513 Views
1 replies
0 likes

513 Views
1 replies
0 likes

Superuser Contribution essues with spotify on desktop.

Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloading the page. when I reload it this message comes up ...

user-removed
Visitor
Hello.I have a problem with spotify desktop both the store version and the exe version. the problem is when I login to spotify on both these versions it says something went wrong. please try reloadin...
2022-06-29 10:38:15 AM
2022-07-07 11:14:01 AM
user-removed
Not applicable
300 Views
4 replies
0 likes

300 Views
4 replies
0 likes

Solved!! Clicking album art doesn't highlight current song playing

Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that isn't currently playing). I've had this issue for a...

bailey_dunne
Casual Listener
Currently on a Premium plan using Windows 10 and whenever I try to click the album art to go to the current playing song in a playlist, it will randomly highlight another song (always something that ...
2020-10-12 12:54:22 PM
2022-07-07 9:43:36 AM
AdamDam
Spotify Star
846 Views
6 replies
1 likes

846 Views
6 replies
1 likes

Several issues when using VPN

PlanPremiumCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Spotify app have risen: I am unable to play songs from any artist page;Spotify...

lettuze
Casual Listener
Plan Premium Country Portugal Device PC Operating System Windows 10 My Question or Issue I use a VPN for reasons not concerning to Spotify. A few weeks ago several issues with the Sp...
2022-07-06 4:22:54 PM
2022-07-06 10:13:44 PM
lettuze
Casual Listener
640 Views
2 replies
2 likes
VPN
VPN Issues

640 Views
2 replies
2 likes

Superuser Contribution Web player not showing podcast episodes - all podcasts showing same blank page

PlanPremiumCountryUSDeviceMultiple PC's and laptopsOperating SystemWin 10 My Question or IssueWeb player is showing a blank page when going to any podcast. The navigation bar on the left remains but the rest is the same as the image below.Tried diffe...

Lhiannan02
Newbie
Plan Premium Country US Device Multiple PC's and laptops Operating System Win 10 My Question or Issue Web player is showing a blank page when going to any podcast. The navigation bar...
2020-09-10 8:03:25 PM
2022-07-06 2:28:55 PM
Dian
Spotify Legend
835 Views
3 replies
1 likes

835 Views
3 replies
1 likes

Superuser Contribution No Video on Windows 10 desktop app but Brave browser working fine.

PlanPremiumCountry NZ DeviceWindows 10 PCOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Beavisroxs
Visitor
Plan Premium Country NZ Device Windows 10 PC Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2022-07-05 6:19:17 AM
2022-07-06 9:30:22 AM
Vasil
Moderator
182 Views
1 replies
0 likes

182 Views
1 replies
0 likes

Superuser Contribution Why does Spotify play random songs when a playlist finishes?

My Question or IssueAt the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The problem for me is that they usually aren't that similar to some ...

futureme
Newbie
My Question or Issue At the end of a playlist Spotify will start playing songs that I believe are chosen because they're supposed to be similar to what I was previously listening to. The probl...
2020-10-20 1:49:54 AM
2022-07-06 8:26:04 AM
AdamDam
Spotify Star
9896 Views
5 replies
0 likes

9896 Views
5 replies
0 likes

Solved!! Spotify crashes immediately -- every time.

PlanPremiumCountryUSADevice Operating SystemWindows 10 My Question or IssueI have spent a lot of time trying to figure this out on my own. I am NOT very "computer-wise" so it's been a challenge. Spotify has been crashing within 2-3 seconds every time...

adavy
Newbie
Plan Premium Country USA Device Operating System Windows 10 My Question or Issue I have spent a lot of time trying to figure this out on my own. I am NOT very "computer-...
2022-07-01 11:16:46 PM
2022-07-05 12:27:01 PM
Taylith
Community Legend
323 Views
1 replies
3 likes

323 Views
1 replies
3 likes

Superuser Contribution Spotify Desktop App won't play

PlanPremiumCountryUSADevicePCOperating SystemWin10 My Question or IssueI can'[t get anything to play on the desktop app. My android and the web player both work, but the app is unable to play anything. The PC plays other sounds from Web Player, Games...

AdamWestTDK
Casual Listener
Plan Premium Country USA Device PC Operating System Win10 My Question or Issue I can'[t get anything to play on the desktop app. My android and the web player both work, but ...
2022-07-01 7:53:37 AM
2022-07-04 4:42:42 PM
erkyp3rky
Casual Listener
664 Views
5 replies
0 likes
unable to play

664 Views
5 replies
0 likes

Solved!!Superuser Contribution Random songs/albums that aren't saved to library/playlist won't play

PlanPremiumCountry United StatesDeviceWindows PCOperating SystemWindows 10 My Question or Issue As a lot of other users have posted, my spotify will not play most songs that I don't have in a playlist already. It just shows the black disc icon for th...

sirarchimedes
Casual Listener
Plan Premium Country United States Device Windows PC Operating System Windows 10 My Question or Issue As a lot of other users have posted, my spotify will not play most s...
2019-02-08 4:57:28 AM
2022-07-04 12:43:49 PM
Nomocrzy
Newbie
17838 Views
58 replies
46 likes

17838 Views
58 replies
46 likes

Superuser Contribution No Spotify Connect with Argon Stream2

I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great.Shortly, I bought a used Argon Stream2. Internet radio and local network audio works great. But I can't...

digilb
Casual Listener
I have a Premium Spotify account and live in the Netherlands. I use Spotify Connect with some devices (e.g. a Denon receiver) and that works great. Shortly, I bought a used Argon Stream2. Internet r...
2022-07-01 9:27:27 PM
2022-07-04 6:31:57 AM
digilb
Casual Listener
1436 Views
3 replies
0 likes

1436 Views
3 replies
0 likes

Superuser Contribution Spotify desktop app crashing

Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers

victorinoaditya
Casual Listener
Windows OS suddenly stops the Spotify App on desktop. No issue occurred before, already updated all audio drivers
2022-06-19 6:36:24 PM
2022-07-03 6:40:00 PM
Eni
Moderator
615 Views
7 replies
0 likes

615 Views
7 replies
0 likes

Phone shows with "standard" name in my devices.

PlanPremiumCountryDeviceSamsung S20Operating SystemAndroid 12, recent updateMy Question or IssueHello all, Something has probably changed in latest Android12 update for S20, but it impacts Spotify. Maybe it's a permission, maybe it's something else. ...

aiemdavalrus
Music Fan
Plan Premium Country Device Samsung S20 Operating System Android 12, recent update My Question or Issue Hello all, Something has probably changed in latest Android12 update for S20, ...
2022-03-30 6:42:35 PM
2022-07-03 4:40:49 PM
MonicaOliveira
Newbie
415 Views
1 replies
2 likes

415 Views
1 replies
2 likes

spotify shows songs to be only 0:29 second long

Hi, today I noticed that in some albums the songs are showed to be 0:29 seconds long (always and only 0:29) while obviously they are longer. Once I play them the right lenght appears on the playing bar, but still not in the album. This only happens i...

alel11
Casual Listener
Hi, today I noticed that in some albums the songs are showed to be 0:29 seconds long (always and only 0:29) while obviously they are longer. Once I play them the right lenght appears on the playing b...
2022-06-30 5:58:57 PM
2022-07-03 2:36:34 PM
LetoAtreides82
Regular
2680 Views
15 replies
12 likes

2680 Views
15 replies
12 likes

Superuser Contribution Spotify connect doesn't work with iPhone and PC on only one playlist

PlanPremium (Family)CountryUnited StatesDeviceiPhone 12/PCOperating SystemIOS 15.5/Windows 10 ver. 10.0.19044 My Question or IssueWhen using Spotify connect with my iPhone and PC Spotify will not let me directly pick a song on only one playlist, by t...

dAiLyGrInD
Newbie
Plan Premium (Family) Country United States Device iPhone 12/PC Operating System IOS 15.5/Windows 10 ver. 10.0.19044 My Question or Issue When using Spotify connect with my iPhone an...
2022-07-02 8:50:40 AM
2022-07-03 9:34:17 AM
Dian
Spotify Legend
947 Views
1 replies
0 likes
iOS 15
SpotifyConnect
Windows 10

947 Views
1 replies
0 likes

Superuser Contribution desktop app (windows 11) won't download playlists or sync to other devices

it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.

drewdiepie9o9
Casual Listener
it also can't play anything you search for. it will only play off of playlists. this is after a clean re-install.
2022-06-24 9:36:32 AM
2022-07-03 8:50:54 AM
Dian
Spotify Legend
279 Views
3 replies
0 likes

279 Views
3 replies
0 likes

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