SOME SONGS HAVE MIND OF THERE OWN

[tikkjoe]

HAVE ALOT OF SONGS I PLAY AT NORMAL DAILY USE ALL OF A SUDDEN THEY ARE SKIPPING LIKE A SCRATCHED RECORD OR JUMP TO NEXT CHORUS ON THERE OWN 

I AM ON FAMILY PLAN AND ALL MY FAMILY HAS SAME ISSUES 

Plan

Free/Premium

USA Country

Device DESKTOP AND 3 ANDROIDS 

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating SystemWINDOWS 11 ONB DESKTOP UI 1 ON ANDROID

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

WHY ARE SONG SCRATCHING OWN THERE OWN LIKE SCRATCHED RECORDS 

[Dian]

Hey @tikkjoe ,

Thanks for posting in the Community.

Does this happen on all the mentioned devices? Could you prepare a short screen recording of what you're describing? This way we'll get a much clearer picture of what is going on on your end.

In the meantime try reinstalling the app on the affected devices as described here. Did this bring any change?

It's strange that this happens with the other Family accounts as well. This makes me think it's somehow related to the devices.

Keep us posted,

Cheers!