Announcements

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134246 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134246 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50884 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50884 Views
  • 0 replies
  • 32 likes

Solved!! localState folder and localCache folder

I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusicthere are two folders localState and localCache and which sized 4GB and 6.50 GB. I downloaded 700 songs for offline usage and 600 songs from local folders....

  • Casual Listener
  • I'm using heavily spotify, I realized that under: AppData\Local\Packages\SpotifyAB.SpotifyMusic there are two folders  localState and localCache and which sized 4GB and 6.50 GB. I dow...
  • dinomight
  • Spotify Star
  • 732 Views
  • 1 replies
  • 0 likes
  • 732 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify universal app is reading all my files

PlanPremiumCountryNODevicePCOperating SystemWindows 10 My Question or IssueNoticed that a process named spotify.exe was scanning all my file including the NTFS Master file table (MFT). Stopped when i uninstalled Spotify app from windows 10. Why are t...

  • Newbie
  • Plan Premium Country NO Device PC Operating System Windows 10   My Question or Issue Noticed that a process named spotify.exe was scanning all my file including the NTFS Master file ta...
  • CarlosE
  • Moderator
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sync-problems with Windows and Android

PlanPremium CountryGermany DeviceDesktop PC, Samsung Galaxy A70 Operating SystemWindows 10, Android 10 My Question or IssueHello,first of all I want to excuse for my bad english ^^Now to my Issue:My problem is, that my Spotify App on my PC doesn't sy...

  • Visitor
  • Plan Premium   Country Germany   Device Desktop PC, Samsung Galaxy A70   Operating System Windows 10, Android 10   My Question or Issue Hello, first of all I want to...
  • Eni
  • Moderator
  • 185 Views
  • 2 replies
  • 0 likes
  • 185 Views
  • 2 replies
  • 0 likes

Superuser Contribution high-pitched sound in the background

hello I have a high-pitched noise that goes into the background on some music someone can help me plz

  • Casual Listener
  • hello I have a high-pitched noise that goes into the background on some music someone can help me plz  
  • Mihail
  • Spotify Legend
  • 200 Views
  • 3 replies
  • 0 likes
  • 200 Views
  • 3 replies
  • 0 likes

Random songs being played without me doing anything.

PlanPremium (Family)CountryUSADeviceSamsung Galaxy Note 9, Windows 10 PCOperating SystemOne UI 2 and Windows 10My Question or IssueSo I was playing a game of CS:GO and randomly my normal playlist switched to some random song that I've never even hear...

  • Newbie
  • Plan Premium (Family) Country USA Device Samsung Galaxy Note 9, Windows 10 PC Operating System One UI 2 and Windows 10 My Question or Issue So I was playing a game of CS:GO and randomly my n...
  • TreyAnastasio
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Differences between 1.1.53.608.g7ed9c03a-a and 1.1.53.608.g7ed9c03a

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or Issue : Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a (i have this one) and 1.1.53.608.g7ed9c03a . I have a problem with display discography. In my...

  • Newbie
  •   Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue :  Can you tell me about deifferences between versions 1.1.53.608.g7ed9c03a-a...
  • Mihail
  • Spotify Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto-Play turned off but still getting songs not in playlist

Premium, USA, Spotify for Windows I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now. My Question or Issue

  • Roadie
  • Premium, USA, Spotify for Windows   I have auto-play turned off in settings, but something is wacky. Spotify plays songs not in the current playlist. It happens all the time now.   &nbs...
  • Jeremy
  • Moderator
  • 144 Views
  • 1 replies
  • 1 likes
  • 144 Views
  • 1 replies
  • 1 likes

Spotify is Pausing across all my devices

PlanPremiumCountryUnited States DeviceGalaxy S9+, Windows computerOperating SystemAndroid, Win 10 My Question or IssueMy Spotify account pauses music every 20-30 seconds or so both on my PC and Phone, It also does this over 4G so It isn't a ISP issue...

  • Newbie
  • Plan Premium Country United States  Device Galaxy S9+, Windows computer Operating System Android, Win 10   My Question or Issue My Spotify account pauses music every 20-30 seconds...
  • AyuTheHuman
  • Composer
  • 134 Views
  • 1 replies
  • 1 likes
  • 134 Views
  • 1 replies
  • 1 likes

Superuser Contribution Shortcuts hasn't updated in months.

So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from the account and changed my login info and expected ...

  • Casual Listener
  • So when i made my account months ago it got hacked shortly after. About a week of someone using my account without me realizing and my "shortcuts" section is entirely their music. I booted them from ...
  • Eni
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • Ongoing Issues
    shortcuts
  • 169 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Favorite songs always initially play based on 'added on' time, also when sorted differently

PlanFreeCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueI have sorted my favorite songs by artist. When i play song it will play through them based on 'added on' time. After changing ordering again it will play them correctly unt...

  • Casual Listener
  • Plan Free Country Germany Device PC Operating System Windows 10   My Question or Issue I have sorted my favorite songs by artist. When i play song it will play through them based on 'a...
  • Eni
  • Moderator
  • 259 Views
  • 3 replies
  • 0 likes
  • 259 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problème partage musique

PlanPremiumBelgique(Windows 10.) My Question or Issue Bonjour, Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger (facebook), j'ai ceci comme message : You cannot view this application. Please make...

  • Casual Listener
  • Plan Premium Belgique (Windows 10.)   My Question or Issue   Bonjour,   Quand je tente de partager un morceau de musique via mon application Spotify (Windows 10) sur messenger...
  • Mihail
  • Spotify Legend
  • 1808 Views
  • 4 replies
  • 0 likes
  • 1808 Views
  • 4 replies
  • 0 likes

Superuser Contribution Full screen podcast always showing controls

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueGoing full screen on a podcast always shows the controls, any way to make those go away?

  • Newbie
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Going full screen on a podcast always shows the controls, any way to make those ...
  • Jeremy
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Play button on keyboard doesnt work for spotify

PlanFree/PremiumCountryUnited StatesOperating SystemWindows 10My Question or Issue The play button on my keyboard doesn't work for Spotify I've found a temporary fix which is switching from Realtek Digital Output then back to my headset but it doesn'...

  • Casual Listener
  • Plan Free/Premium Country United States Operating System Windows 10 My Question or Issue  The play button on my keyboard doesn't work for Spotify I've found a temporar...
  • Jeremy
  • Moderator
  • 212 Views
  • 2 replies
  • 0 likes
  • 212 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify's latest update on PC crashes my system

PlanPremium DuoCountryIndiaOperating SystemWindows 10 Pro My Question or IssueThe latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song starts playing in a loop and the cursor doesn't move at all or moves at a ...

  • Regular
  • Plan Premium Duo Country India Operating System Windows 10 Pro   My Question or Issue The latest update on PC and Windows Store platforms causes immense lag in my PC. A part of a song st...
  • Ver
  • Spotify Legend
  • 873 Views
  • 16 replies
  • 0 likes
  • 873 Views
  • 16 replies
  • 0 likes

"Remove from this Playlist" is greyed out

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from this Playlist" option, but it's GREYED OUT.WHY? HOW DO I SIMPLY REMOVE ...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10   My Question or Issue When I want to remove a song from a playlist, I right click on the song and want to choose the "Remove from...
  • hylic64
  • Newbie
  • 1165 Views
  • 3 replies
  • 1 likes
  • 1165 Views
  • 3 replies
  • 1 likes

Superuser Contribution Same Problems as Everyone Else... Except the solution failed

PlanFreeCountryCanadaDeviceLaptopOperating SystemWindows 10 My Question or IssueSo, spotify stopped working, playlists were all gone an nothing would play, similar problems as in this reddit post https://www.reddit.com/r/spotify/comments/aoc1ea/spoti...

  • Newbie
  •   Plan Free Country Canada Device Laptop Operating System Windows 10   My Question or Issue So, spotify stopped working, playlists were all gone an nothing would play, similar pr...
  • Eni
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Playlist Radio more broken than ever

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image below. Even more bugs appear. Why suggest the same ...

spotifyabsolutegarbage.gif spotifycrapagain.jpg
  • Regular
  • I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image ...
  • Jeremy
  • Moderator
  • 648 Views
  • 6 replies
  • 0 likes
  • 648 Views
  • 6 replies
  • 0 likes

Superuser Contribution Volume ~5% on start up

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueNot so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volum...

  • Casual Listener
  •   Plan Premium Country Ukraine Device PC Operating System Windows 10   My Question or Issue Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volu...
  • Jeremy
  • Moderator
  • 152 Views
  • 1 replies
  • 0 likes
  • 152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ready to ditch Spotify and stick with Qobuz

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, mapping it to go through my desktop to pickup the s...

  • Newbie
  • Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, ...
  • Jeremy
  • Moderator
  • 132 Views
  • 1 replies
  • 0 likes
  • 132 Views
  • 1 replies
  • 0 likes

Superuser Contribution One person not showing up on friend activity?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueOnly some of my friends are showing up on friend activity. I have looked at threads which said that it's been fixed but they're still not showing up on my activity. And no, they haven...

  • Casual Listener
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue Only some of my friends are showing up on friend activity. I have looked at threads which said that it's been f...
  • Mihail
  • Spotify Legend
  • 12235 Views
  • 12 replies
  • 7 likes
  • 12235 Views
  • 12 replies
  • 7 likes

Env: prod