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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11705 Views

105 replies

47 likes

  • 11705 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1355 Views

15 replies

2 likes

Possible Bug
  • 1355 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3370 Views

39 replies

2 likes

  • 3370 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8975 Views

0 replies

4 likes

  • 8975 Views
  • 0 replies
  • 4 likes

Superuser Contribution Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyor

Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyorsürekli adı gitmiş mi diye bakmaktan sıkıldım artık bunun çözümü yok mu

Casual Listener

Çalma listemin isimi fotoğrafı ve açıklaması sürekli kayboluyor sürekli adı gitmiş mi diye bakmaktan sıkıldım artık bunun çözümü yok mu

Tarikkllc

Casual Listener

540 Views

2 replies

0 likes

  • 540 Views
  • 2 replies
  • 0 likes

Superuser Contribution Family member invite won't allow

Just signed up for Premium Family membership.Send invite to daughter and it won't allow.

Visitor

Just signed up for Premium Family membership. Send invite to daughter and it won't allow.

Yordan

Moderator

415 Views

1 replies

0 likes

  • 415 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug Report - Incorrect Date Added

PlanPremiumCountryUnited Kingdom - LondonDevice(Windows 11 - Home)My Question or IssueWhen viewing a playlist that has been enhanced by Spotify, the "Date Added" time is incorrect and is showing as "in 0 seconds".

Regular

Plan Premium Country United Kingdom - London Device (Windows 11 - Home) My Question or Issue When viewing a playlist that has been enhanced by Spotify, the "Date Added" time is incorrect and i...

Lyubka

Moderator

698 Views

2 replies

0 likes

  • 698 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ability to install to the Program Files folder on Windows

Operating SystemWindows My Question or IssuePlease add ability to the installer to install to the Program Files folder.

Casual Listener

  Operating System Windows   My Question or Issue Please add ability to the installer to install to the Program Files folder.

Lyubka

Moderator

541 Views

1 replies

0 likes

  • 541 Views
  • 1 replies
  • 0 likes

music stops almost as soon as it starts

I just got a premium account and went to my favorite artist. As soon as I clicked on one of his songs, it started playing a random song from his album and for only 11 seconds. I cannot get spotify to play for longer.

Visitor

I just got a premium account and went to my favorite artist. As soon as I clicked on one of his songs, it started playing a random song from his album and for only 11 seconds. I cannot get spotify to...

Prague

Community Legend

503 Views

1 replies

1 likes

  • 503 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connect to Sonos Keeps Failing

PlanPremiumCountryUSADeviceWindows PC; Pixel 5aOperating SystemWindows 10Spotify VersionWindows 1.2.5.1006.g22820f93 and Android 8.8.12.545 My Question or IssueConnect to devices (in my case, a Sonos) doesn't work. I try to connect to a Sonos, and (a...

Music Fan

Plan Premium Country USA Device Windows PC; Pixel 5a Operating System Windows 10 Spotify Version Windows 1.2.5.1006.g22820f93 and Android 8.8.12.545   My Question or Issue Connect to...

Eni

Moderator

2546 Views

14 replies

0 likes

Connect
fail
  • 2546 Views
  • 14 replies
  • 0 likes

Solved!! Press play and nothing happens. Only works after pressing heart button.

Spotify for Windows1.2.0.1165.gabf054abWhen I search for an album and press play, nothing happens. After I press the heart button to "Save to your Library" it will start playing normally.

Casual Listener

Spotify for Windows 1.2.0.1165.gabf054ab When I search for an album and press play, nothing happens. After I press the heart button to "Save to your Library" it will start playing normally.

ayates1

Casual Listener

2307 Views

2 replies

0 likes

  • 2307 Views
  • 2 replies
  • 0 likes

Superuser Contribution Metadata broken for local music files FLAC

On windows and to some extent on android. I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV. Unlike other music players, spotify completely breaks the metadata. Album covers do not display at all and album ...

Regular

On windows and to some extent on android.  I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV.  Unlike other music players, spotify completely breaks ...

MihailY

Moderator

3221 Views

4 replies

1 likes

  • 3221 Views
  • 4 replies
  • 1 likes

Podcast Not Playing

Hi, I uploaded a new episode of my podcast:https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfcAnd it will not play. I've tried on Desktop (Windows) and mobile (Android). It's playing fine on other services such as Apple Podcas...

Visitor

Hi, I uploaded a new episode of my podcast: https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfc And it will not play. I've tried on Desktop (Windows) and mobile (Android). I...

Amay

Spotify Star

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Battery life impacts on Win10

PlanFree/PremiumCountryUSDevice(Notebook win Win10 and above OS) Operating System(Windows 10) My Question or Issue:I am using Spotify to play music only mode, the battery life is almost equal to view Netflix video streaming online. I am expecting a l...

Newbie

Plan Free/Premium Country US Device (Notebook win Win10 and above OS)  Operating System (Windows 10)   My Question or Issue: I am using Spotify to play music only mode, the batter...

Alex

Spotify Legend

2353 Views

1 replies

0 likes

  • 2353 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics sometimes show [OBJ] character at end of line.

PlanFreeCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSeems to be very rare (only time I encountered it was in the track Dsco by Sweet Trip at 1:50) but sometimes at the end of the line there is an [OBJ] character.Screensh...

Newbie

Plan Free Country   Device Lenovo laptop Operating System Windows 10   My Question or Issue Seems to be very rare (only time I encountered it was in the track Dsco by Sweet Trip a...

Alex

Spotify Legend

2356 Views

3 replies

1 likes

  • 2356 Views
  • 3 replies
  • 1 likes

Solved!! Do I need to Update and if so how?

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023. The Spotify App doesn't list an update and when I download it from the spotify site it tells...

Casual Listener

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023.   The Spotify App doesn't list an ...

Maxim

Spotify Star

2414 Views

1 replies

0 likes

  • 2414 Views
  • 1 replies
  • 0 likes

Wrong plays counter

PlanPremiumCountryROOperating SystemWindows 11 My Question or IssueWhen I enter the album screen, the application shows some information and when I return from the lyrics screen, other information. See the photos

Casual Listener

  Plan Premium Country RO Operating System Windows 11   My Question or Issue When I enter the album screen, the application shows some information and when I return from the lyrics...

omatei0111

Casual Listener

528 Views

2 replies

0 likes

  • 528 Views
  • 2 replies
  • 0 likes

[Desktop][Other] Poor sound quality on WIndows 10

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, and other sources. I just tried a few different album...

Visitor

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, an...

puklars

Visitor

925 Views

2 replies

1 likes

Desktop
Other
  • 925 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify desktop app does not respond multiple times a day

PlanPremiumCountryGermanyDeviceDell Latitude 5411Operating SystemWindows 10 My Question or IssueI'm listening to music during work. And it happens many times per day, that the desktop app does not respond anymore. The music keeps playing, but the app...

Music Fan

Plan Premium Country Germany Device Dell Latitude 5411 Operating System Windows 10   My Question or Issue I'm listening to music during work. And it happens many times per day, that th...

Joan

Moderator

1225 Views

5 replies

0 likes

  • 1225 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts/artists/albums won't load

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Visitor

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Dian

Spotify Legend

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted playlists still showing up under 'good morning'

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Visitor

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Dian

Spotify Legend

487 Views

1 replies

0 likes

  • 487 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify wont update to the new layout.

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Visitor

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Dian

Spotify Legend

461 Views

1 replies

1 likes

  • 461 Views
  • 1 replies
  • 1 likes

Superuser Contribution cannot drag songs into playlist in desktop

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

Visitor

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

AlejaR

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes