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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2048 Views

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2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150303 Views

83 replies

27 likes

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  • 83 replies
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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138272 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11276 Views

1 replies

6 likes

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Superuser Contribution Not adding an already added song makes the current playlist jump

PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or IssueIn the Windows desktop application, when in a playlist selecting a song to "Add to playlist" and it turns out the song is already in the target playlist, so the popup to c...

Regular

Plan Premium Country Spain   Device PC Operating System Windows 10   My Question or Issue In the Windows desktop application, when in a playlist selecting a song to "Add to playl...

OscarDC

Moderator

281 Views

1 replies

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Superuser Contribution Can't reproduce albums only in windows desktop app

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 My Question or IssueHi, for some reason I can't reproduce albums or single songs, only playlists from my windows app that worked fine for years. Clicking on play nothing happened. Before that,...

Casual Listener

Plan Premium Country Italy Device PC Operating System Windows 11   My Question or Issue Hi, for some reason I can't reproduce albums or single songs, only playlists from my windows app...

Jeremy

Spotify Legend

469 Views

3 replies

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Superuser Contribution Problema con reproducción en Windows

Operating SystemWindows 10 My Question or IssueBuenas tardes. Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en aleatorio, cuando me pongo a escuchar música en otra lista, al momento de cambiar de ca...

Newbie

Operating System Windows 10   My Question or Issue Buenas tardes.   Tengo un problema en Spotify para Windows, por alguna razón una de mis listas se quedó "de fondo" en alea...

Vasil

Moderator

329 Views

1 replies

0 likes

Playlist bug shuffle
windows 10 app
Windows 10 Application
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Superuser Contribution How to stop a song from playing/ being put in mixes ever at all.

PlanPremiumCountryUSADeviceIphone and Windows app Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a community answer to that, I want a response from Spotify. Why isn't this an option? I listened...

Newbie

  Plan Premium Country USA Device Iphone and Windows app     Is there are a way to remove a song from ever being played at all? And if not, why. I'm not looking for a communit...

Yordan

Moderator

1883 Views

1 replies

0 likes

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Superuser Contribution "Remove" button on discover weekly playlist not working properly

I use the windows app on my desktop on my laptop. The "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes the song off the playlist... The ammount of times I have to press it ...

Visitor

I use the windows app on my desktop on my laptop.   The 🚫 "remove" button specifically in my Discover Weekly playlist barely works. I have to mash the button 3-10 times before it takes t...

Jeremy

Spotify Legend

402 Views

1 replies

1 likes

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Superuser Contribution No me sale lo que escuchan mis amigos en spotify

Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero aún así seguía igual. No sé si será un dato de rele...

Casual Listener

Desde el 2021 no puedo ver que escuchan mis amigos, solo me salen 2, siendo que antes me salían todos, además no se actualiza lo que escuchan. Probé desinstalándolo e instalándolo varias veces, pero ...

artisvida

Gig Goer

1067 Views

4 replies

1 likes

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Superuser Contribution Connect to Device never shows right devices. Only TVs in other rooms.

I have been trying for a long time to use Spotify PC client as my main music source. I have two Google Nest Audios in stereo in my office. Every time I try to stream to them (Connect to device) the devices listed are all TV and NVIDIA Shields elsewhe...

Casual Listener

I have been trying for a long time to use Spotify PC client as my main music source.   I have two Google Nest Audios in stereo in my office.   Every time I try to stream to them (...

Eni

Moderator

325 Views

1 replies

0 likes

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spotify can't login on windows11

iPlanPremiumCountry DeviceThinkbookOperating SystemWindows 11 My Question or Issuethe setup exe I download from the website is not working. Everytime i try to install, the installation window half disappears suddenly.So I try to download it through m...

Casual Listener

iPlan Premium Country   Device Thinkbook Operating System Windows 11   My Question or Issue the setup exe I download from the website is not working. Everytime i try to install, t...

BA70

Casual Listener

710 Views

2 replies

0 likes

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Superuser Contribution Most songs will not play on Windows 11 app

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueSpotify runs on all my android devices and on the PC's web player just fine, but almost all songs in the app don't respond at all. The only thing that indicates they even try ...

Visitor

Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue Spotify runs on all my android devices and on the PC's web player just fine, but almost all songs i...

Novy

Moderator

318 Views

1 replies

0 likes

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Superuser Contribution Spotify Crashes if email has a plus symbol

PlanFree/PremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueIf you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will go in an error loop with no end.

Visitor

Plan Free/Premium Country United States Device PC Operating System Windows 10   My Question or Issue If you sign in with an account that has a "+" in it, (ex. **bleep**), Spotify will ...

Eni

Moderator

258 Views

1 replies

0 likes

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Superuser Contribution Troubleshooting Several Issues

PlanFree/PremiumUSA DeviceWindows 10 My Question or IssueExperiencing several ongoing issues with the website:1. It is constantly attempting to rescale the screen resolution, blacking out the screen and interrupting all my work.2. It is constantly at...

Newbie

Plan Free/Premium USA   Device Windows 10   My Question or Issue Experiencing several ongoing issues with the website: 1. It is constantly attempting to rescale the screen resoluti...

Eni

Moderator

273 Views

1 replies

0 likes

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Superuser Contribution Back and forward buttons not showing up on lyrics page

PlanFreeCountryHong Kong Sar, ChinaDeviceLenovo ThinkPad E15 Gen 2Operating SystemWindows 10 My Question or IssueAs seen in the attached screenshot, the back and forward navigation buttons don't show up when I view the lyrics of a song. Therefore I c...

Newbie

Plan Free Country Hong Kong Sar, China Device Lenovo ThinkPad E15 Gen 2 Operating System Windows 10   My Question or Issue As seen in the attached screenshot, the back and forward navi...

Eni

Moderator

1128 Views

4 replies

1 likes

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Superuser Contribution Fix Local Files after Switching Computer?

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not available". Is there any way I can get them to play again...

Casual Listener

So I just got a new laptop and now all of the Local Files that I had saved in playlists and Liked Songs are greyed out, and clicking on them to play them gives the message "This content is not availa...

OscarDC

Moderator

394 Views

1 replies

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Superuser Contribution [Community] Allow the app to scroll-up while dragging a song in a playlist

Please allow the app to scroll-up while dragging a song in a playlist to make it easier for us to arrange the queue.

Newbie

Please allow the app to scroll-up while dragging a song in a playlist to make it easier for us to arrange the queue.

OscarDC

Moderator

348 Views

1 replies

0 likes

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App won't download, Windows 10 Home

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Taylith

Community Legend

320 Views

1 replies

1 likes

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Superuser Contribution Can we get an answer why VPN services are not supported by the desktop app (anymore)?

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...

Regular

Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...

AlejaR

Moderator

902 Views

3 replies

0 likes

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Solved!! [Web Player] No Song Cover showing if we go on artist's profile

PlanPremiumCountryIndiaDeviceChrome (Desktop)Operating System My Question or IssueIf we open any artist's profile on spotify web player, the song cover is not showing

Casual Listener

Plan Premium Country India Device Chrome (Desktop) Operating System   My Question or Issue If we open any artist's profile on spotify web player, the song cover is not showing 

Taylith

Community Legend

1017 Views

4 replies

1 likes

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Superuser Contribution Can't rewind/forward songs if Low streaming quality is set

PlanFreeOperating SystemWindows 11 My Question or IssueI believe that this is a bug, I can easily reproduce it.If the Low streaming quality is set, then I can't rewind or forward in songs. If I do, it just pauses for a second, then switches to the ne...

Newbie

Plan Free Operating System Windows 11   My Question or Issue I believe that this is a bug, I can easily reproduce it. If the Low streaming quality is set, then I can't rewind or forward i...

Vasil

Moderator

364 Views

1 replies

0 likes

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Superuser Contribution Embeds arn't working anymore on different websites

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue So it literally started a few hours ago. I was on a website who allows you to show embeds of...

Roadie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

labrowp

Casual Listener

4713 Views

26 replies

1 likes

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Superuser Contribution peloponezian

Wont play selected track unless i add it to my library then it will playWindows 10 Free/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Wont play selected track unless i add it to my library then it will play Windows 10     Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Opera...

Vasil

Moderator

320 Views

1 replies

0 likes

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