Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74939 Views
79 replies
27 likes

74939 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
Nekse
Casual Listener
89625 Views
285 replies
22 likes

89625 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6426 Views
1 replies
6 likes

6426 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146913 Views
0 replies
26 likes
Mac
Windows

146913 Views
0 replies
26 likes

there is a black bar hanging at the bottom of the desktop spotify app

there is a black bar hanging at the bottom of the desktop spotify app just above the playing bar

New user
Visitor
there is a black bar hanging at the bottom of the desktop spotify app just above the playing bar
2023-01-12 3:38:10 PM
2023-01-12 4:07:46 PM
kaworu_bloodpaw
Roadie
418 Views
1 replies
0 likes

418 Views
1 replies
0 likes

Deleted Songs

I accidentally deleted songs from my "Boots" playlist. Can they be restored?

teblol
Newbie
I accidentally deleted songs from my "Boots" playlist. Can they be restored?
2023-01-11 9:39:40 PM
2023-01-12 3:18:33 PM
kaworu_bloodpaw
Roadie
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

win 11, spotify is not responsive, not playing on searched songs

On win 11 pc, if i search a song, spotify does not react to the playbutton.also not on other songs of the same artist.If however i click on one of my playlists it plays fine!?if i'm playing a song from a playlist or a mix then go back to search the p...

peterwassink
Regular
On win 11 pc, if i search a song, spotify does not react to the playbutton. also not on other songs of the same artist. If however i click on one of my playlists it plays fine!? if i'm playing a s...
2023-01-12 10:54:52 AM
2023-01-12 3:10:33 PM
kaworu_bloodpaw
Roadie
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

This number is not available. If the file is on your computer, you can impo

i cant play any songs on my pc and on my Phone i can play what i want but on pc i get This number is not available. If the file is on your computer, you can import it.

Skrady
Casual Listener
i cant play any songs on my pc and on my Phone i can play what i want but on pc i get This number is not available. If the file is on your computer, you can import it.
2023-01-11 7:18:56 PM
2023-01-12 1:22:10 PM
Luke
Spotify Star
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Superuser Contribution Queue Issue

PlanPremiumCountryAustraliaDeviceSurface Laptop GoOperating SystemWindows 11 My Question or IssueThe songs are not queuing properly, when listening to an album and then adding another album to the queue - it won't allow for the remaining songs to be ...

user-removed
Visitor
Plan Premium Country Australia Device Surface Laptop Go Operating System Windows 11 My Question or Issue The songs are not queuing properly, when listening to an album and then addin...
2023-01-02 9:41:18 AM
2023-01-12 10:35:26 AM
Joan
Moderator
549 Views
9 replies
0 likes

549 Views
9 replies
0 likes

Superuser Contribution how to connect harman kardon onyx 4 speaker

cannot get spotify on my laptop to connect to my HK onyx 4 speaker

New user
Visitor
cannot get spotify on my laptop to connect to my HK onyx 4 speaker
2023-01-10 8:19:51 PM
2023-01-11 11:20:49 PM
Eni
Moderator
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Black Screen on Web Player When Logged In

Whenever I access Spotify through the web player and do not log in to my account, it works like normal. Whenever I access Spotify through the web player and log into my Premium account, all I get is a black screen.

New user
Visitor
Whenever I access Spotify through the web player and do not log in to my account, it works like normal. Whenever I access Spotify through the web player and log into my Premium account, all I get is ...
2023-01-11 5:42:39 PM
2023-01-11 6:05:38 PM
kaworu_bloodpaw
Roadie
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Phone and pc constantly out of sync

My PC and phone seem to constantly go out of sync. Right now I'm playing music on my phone app and the PC shows a different song as paused. My internet on phone is via wifi and is 100%, my PC is connected by cable (to the same router)-->fiber and wor...

New user
Visitor
My PC and phone seem to constantly go out of sync. Right now I'm playing music on my phone app and the PC shows a different song as paused. My internet on phone is via wifi and is 100%, my PC is c...
2023-01-10 9:36:39 PM
2023-01-11 3:50:25 PM
kaworu_bloodpaw
Roadie
241 Views
1 replies
0 likes

241 Views
1 replies
0 likes

Windows app showing only "something went wrong", can't see content.

I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try reloading the page" and the "reload page" button dism...

Jekku
Regular
I tried uninstalling and installing the desktop app again, but the same error happens right after logging in. I can't see starting page or anything, only a dialog saying "something went wrong, try re...
2023-01-03 1:08:50 PM
2023-01-11 3:36:55 PM
kaworu_bloodpaw
Roadie
438 Views
6 replies
0 likes

438 Views
6 replies
0 likes

Superuser Contribution Fullscreen does not resize well on untypical aspect ratio!

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 The Spotify-Apps fullscreen mode does not resize as it should when confronted with untypical aspect ratios (like my mini monitor 1280x400), as you can see below.But if I use the Chrome extension f...

67jvvb73v6z5u68
Newbie
Plan Premium Device Desktop PC Operating System Windows 10 The Spotify-Apps fullscreen mode does not resize as it should when confronted with untypical aspect ratios (like my mini monit...
2023-01-08 5:41:15 PM
2023-01-10 12:14:01 AM
AlejaR
Moderator
575 Views
1 replies
0 likes
aspect ratio
fullscreen
second monitor
Windows 10 Desktop App

575 Views
1 replies
0 likes

Superuser Contribution cant download playlist when click the download button

PlanPremiumCountrycanadaDevicedellOperating SystemWindows 10 My Question or Issuemy songs got delated for some reason and tried to download the playlist again but it didn't download and it keeps saying downloading but nothing download except if i pla...

robert95
Regular
Plan Premium Country canada Device dell Operating System Windows 10 My Question or Issue my songs got delated for some reason and tried to download the playlist again but it didn't&n...
2022-12-26 12:24:25 AM
2023-01-10 10:53:16 PM
AlejaR
Moderator
805 Views
10 replies
0 likes

805 Views
10 replies
0 likes

Shuffle and Repeat

PlanPremiumCountryCanada DeviceWindows 10 PC and Android mobile and tabletOperating SystemWindows 10 My Question or IssueI know there have been many posts before, but none helped. The buttons for Shuffle and Repeat are greyed out on both mobile and P...

SeonHee
Newbie
Plan Premium Country Canada Device Windows 10 PC and Android mobile and tablet Operating System Windows 10 My Question or Issue I know there have been many posts befo...
2023-01-09 10:36:47 PM
2023-01-10 3:33:25 PM
kaworu_bloodpaw
Roadie
247 Views
1 replies
1 likes

247 Views
1 replies
1 likes

playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issueso when im listening a song on any playlist, it just randomly resets/start back from song #1 ...

Kirs10_
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue so when...
2023-01-06 12:38:35 PM
2023-01-10 2:55:35 PM
kaworu_bloodpaw
Roadie
241 Views
3 replies
1 likes

241 Views
3 replies
1 likes

Playlist problem occurs when Spotify is turned off and turned on

I live in Korea and use premium in Windows 10. It wasn't like that before.Recently, if I turn off Spotify with my computer and turn it on again,The next songs disappear from the playlist you were listening to.You can't understand just by words, so I'...

kentra1017
Newbie
I live in Korea and use premium in Windows 10. It wasn't like that before. Recently, if I turn off Spotify with my computer and turn it on again, The next songs disappear from the playlist...
2023-01-09 12:34:47 PM
2023-01-09 5:43:19 PM
kaworu_bloodpaw
Roadie
213 Views
1 replies
0 likes

213 Views
1 replies
0 likes

Spotify web player broken on firefox

I've cleared all cookies, cache, storage etc for spotify.comdisabled any plugin from running on the websiterebooted the pclogged in firefox (version ~108) with my username and passwordafter being logged in, I'm being redirected to the playeronly the ...

francesco9001
Casual Listener
I've cleared all cookies, cache, storage etc for spotify.com disabled any plugin from running on the website rebooted the pc logged in firefox (version ~108) with my username and password after b...
2023-01-04 2:53:42 PM
2023-01-09 10:55:35 AM
francesco9001
Casual Listener
804 Views
4 replies
0 likes

804 Views
4 replies
0 likes

Superuser Contribution Spotify volume lowers in my car when I start recording

Whenever I am playing music with AppleCarPlay, and I hear a nice song, I want to record the song with my phone (mostly Snapchat). Everytime I do this, the volume lowers drastically and I can’t raise it anymore. This way you can barely hear the song t...

DeNoah10
Newbie
Whenever I am playing music with AppleCarPlay, and I hear a nice song, I want to record the song with my phone (mostly Snapchat). Everytime I do this, the volume lowers drastically and I can’t raise ...
2023-01-08 3:17:08 AM
2023-01-09 10:23:00 AM
MihailY
Moderator
247 Views
1 replies
0 likes

247 Views
1 replies
0 likes

username overlaps minimize button on Windows

Small UI bug -- username is overlapping minimize button on Windows

motifmike1
Newbie
Small UI bug -- username is overlapping minimize button on Windows
2022-10-20 12:55:02 AM
2023-01-08 8:49:10 AM
Amayy
Spotify Star
256 Views
1 replies
1 likes

256 Views
1 replies
1 likes

Superuser Contribution ?si= Parameter in Spotify URL's

PlanPremiumCountry DevicePCOperating SystemWindows 8.1 My Question or Issue So recently Spotify added a "?si=" parameter to song when you copy the url. This apparently gives the url a unique stamp in where it was copied and by who. This is seemingly ...

shijo87
Casual Listener
Plan Premium Country Device PC Operating System Windows 8.1 My Question or Issue So recently Spotify added a "?si=" parameter to song when you copy the url. This appar...
2018-07-31 1:14:41 PM
2023-01-07 11:58:05 AM
giannilupindo
Newbie
22122 Views
9 replies
2 likes

22122 Views
9 replies
2 likes

I cant see when songs were added to the playlist

PlanPremiumCountryTurkey DeviceLaptopOperating SystemWindows 11 A while ago i could see when the songs were added to the playlist through the app but suddenly this feature dissapeared, how can I get it back?

WhatsApp Image 2023-01-05 at 11.49.11 PM.jpeg

ppouriingrainn
Newbie
Plan Premium Country Turkey Device Laptop Operating System Windows 11 A while ago i could see when the songs were added to the playlist through the app but suddenly this featu...
2023-01-05 9:50:06 PM
2023-01-06 4:56:29 PM
kaworu_bloodpaw
Roadie
220 Views
1 replies
0 likes

220 Views
1 replies
0 likes

Superuser Contribution meu spotify premium no computador está com som ruim e robotizado

o problema não é no fone de ouvido, já que consigo ouvir com qualidade alta vídeos no youtube, o problema é que, quando escuto música no spotify, o som fica ruim e travando, nem no webplayer consigo escutar com qualidade (no aplicativo do celular con...

joanagd
Visitor
o problema não é no fone de ouvido, já que consigo ouvir com qualidade alta vídeos no youtube, o problema é que, quando escuto música no spotify, o som fica ruim e travando, nem no webplayer consigo ...
2023-01-05 3:57:57 PM
2023-01-06 4:12:48 PM
Lyubka
Moderator
709 Views
1 replies
0 likes

709 Views
1 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts