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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!!Superuser Contribution Spotify UI is slow

PlanPremiumCountryEgyptDeviceDesktop PC - i7 8700K - RTX 2080 - 16 GB ramOperating SystemWindows 10 20H2 My Question or IssueThe UI very slow when responding to the user input for example hitting play will take couple of seconds for the music to play...

  • Casual Listener
  • Plan Premium Country Egypt Device Desktop PC - i7 8700K - RTX 2080 - 16 GB ram Operating System Windows 10 20H2   My Question or Issue The UI very slow when responding to the user inpu...
  • Novy
  • Moderator
  • 656 Views
  • 5 replies
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  • 656 Views
  • 5 replies
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[Desktop][Connect] Streaming Spotify to my TV, with Chromecast

Hello, Since some time, I can't stream Spotify from my laptop to my TV (via Google's Chromecast). Normally, I can choose via "Connect with a device" my Chromecast. But the Chromecast I normally use, can't be selected. I can't see it in that list. I t...

  • Music Fan
  • Hello,   Since some time, I can't stream Spotify from my laptop to my TV (via Google's Chromecast).   Normally, I can choose via "Connect with a device" my Chromecast. But the Chromecas...
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  • Connect
    Desktop
  • 83 Views
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Superuser Contribution Je n'entend plus le son

Aucune des informations ci-dessous n'est requise. Cependant, plus vous fournissez, plus il nous sera facile d'essayer de vous aider.PlanGratuitPaysFranceDispositifOrdinateur PortableSystème opérateurWindows 10 Ma question ou mon problèmeBonjour,sur l...

  • Visitor
  • Aucune des informations ci-dessous n'est requise. Cependant, plus vous fournissez, plus il nous sera facile d'essayer de vous aider. Plan Gratuit Pays France Dispositif Ordinateur Portable Sys...
  • BiklusNik
  • Newbie
  • 724 Views
  • 2 replies
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  • 724 Views
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Superuser Contribution Spotify keeps resuming songs after I pause

PlanPremium CountryUK DeviceAlphaSync RTX 3070 Ryzen 7 16GB RAM 1TB HDD 480GB SSD Gaming Desktop PC Operating SystemWindows 10 My Question or IssueHello. My spotify keeps resuming songs after I pause them. It takes about 10-15 seconds and it just sta...

  • Casual Listener
  • Plan Premium   Country UK   Device AlphaSync RTX 3070 Ryzen 7 16GB RAM 1TB HDD 480GB SSD Gaming Desktop PC   Operating System Windows 10   My Question or Issue Hello....
  • Dr_Nyanpasu
  • Casual Listener
  • 146 Views
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  • 146 Views
  • 2 replies
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Superuser Contribution Windows 10 UWP app vs web

How to make the album cover appear like in a web player in windows 10 uwp app? the playlist design looks like 10 years ago(

  • Casual Listener
  • How to make the album cover appear like in a web player in windows 10 uwp app?  the playlist design looks like 10 years ago(   
  • Alex
  • Moderator
  • 306 Views
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  • 306 Views
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Superuser Contribution Desktop App Keeps Refreshing Randomly to Main Menu

Operating SystemWindows 7 and XP My Question or IssueWhile using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refreshes or reloads into the main menu. Its kind of annoying specia...

  • Visitor
  • Operating System Windows 7 and XP   My Question or Issue While using the desktop app player, what ever I am doing, like navigating into my playlists, searching music or whatnot, the app refr...
  • Alex
  • Moderator
  • 1032 Views
  • 6 replies
  • 1 likes
  • 1032 Views
  • 6 replies
  • 1 likes

[Desktop] Autoplay doesn't work

My autoplay function is activated, however my music keeps ending when the playlist is over. Please help!

  • Visitor
  • My autoplay function is activated, however my music keeps ending when the playlist is over. Please help!
  • 102 Views
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  • Desktop
  • 102 Views
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Solved!!Superuser Contribution [Windows 10] White bar at top when Maximised

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 Home Version 10.0.18363 Build 18363 My Question or IssueI have had this issue for a long time now, and nothing on the older topics seems to have helped me. I have a white bat at the top when my w...

  • Casual Listener
  • Plan Premium Country UK Device PC Operating System Windows 10 Home Version 10.0.18363 Build 18363   My Question or Issue I have had this issue for a long time now, and nothing o...
  • Novy
  • Moderator
  • 443 Views
  • 6 replies
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  • 443 Views
  • 6 replies
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Solved!! Media Keys Using Youtube and Not Spotify

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueStarting 2 days ago my Spotify hasn't actually been using my pause/play media key, instead it just pauses/plays youtube in chrome. I looked up solutions and nothing so far has...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Starting 2 days ago my Spotify hasn't actually been using my pause/play media key, instea...
  • stevelacerda
  • Casual Listener
  • 25420 Views
  • 17 replies
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  • 25420 Views
  • 17 replies
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Superuser Contribution Spotify stays on top, toggling hardware acceleration only works for a while

Hi,I am using Spotify app on a PC running W10 and unfortunately it tends to stay on top whenever I try to switch to another opened application. This issue is apparently quite common as I found a couple of solutions online. The thing is solutions are ...

  • Newbie
  • Hi, I am using Spotify app on a PC running W10 and unfortunately it tends to stay on top whenever I try to switch to another opened application. This issue is apparently quite common as I found a co...
  • Alex
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
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Solved!!Superuser Contribution Deleted Spotify AppData - liked songs disappeared

PlanPremiumCountryRomaniaDeviceDesktop PCOperating SystemWindows 10My Question or IssueI deleted my Spotify AppData because it was eating a lot of space and I really needed it (around 10+ GB).My liked songs disappeared from the desktop app. I see I s...

  • Casual Listener
  • Plan Premium Country Romania Device Desktop PC Operating System Windows 10 My Question or Issue I deleted my Spotify AppData because it was eating a lot of space and I really needed it (arou...
  • andreinastase
  • Casual Listener
  • 201 Views
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  • 201 Views
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Offline eventhough connected (error:4). Possible fix for VPN users!

So, recently I got my self a VPN so I can enjoy some more privacy and to enjoy some of the media that isn't available in my country. When I boot my PC up, Spotify works fine without the VPN and when I connect to the VPN, Spotify keeps working but as ...

  • Newbie
  • So, recently I got my self a VPN so I can enjoy some more privacy and to enjoy some of the media that isn't available in my country. When I boot my PC up, Spotify works fine without the VPN and when ...
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[Web Player] How Can I Disconnect My Mobile App from My Desktop Computer???????

Hi all - I can't find an answer to this anywhere on YouTube, search engines etc... I want to separate my Spotify, unlink my mobile app and desktop version. Whenever my phone is near my computer it's playing what is on my desktop. I don't want to shut...

  • Casual Listener
  • Hi all - I can't find an answer to this anywhere on YouTube, search engines etc... I want to separate my Spotify, unlink my mobile app and desktop version. Whenever my phone is near my computer it's ...
  • 159 Views
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  • Web Player
  • 159 Views
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Superuser Contribution Songs pause randomly on windows 10

Hello, I am a premium user using the windows 10 version of spotify. Lately, My music has been pausing randomly during any song, whether I have it downloaded or not. It isn't specific to my window size, fullscreen, or minimized. It happens all the tim...

  • Regular
  • Hello, I am a premium user using the windows 10 version of spotify. Lately, My music has been pausing randomly during any song, whether I have it downloaded or not. It isn't specific to my window siz...
  • Alex
  • Moderator
  • 321 Views
  • 4 replies
  • 1 likes
  • 321 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music stops playing when track automatically changes.

PlanPremiumCountryUSADeviceWindows laptopOperating SystemWindows 10 My Question or IssueWhen I cast from my laptop to the built-in Chromecast on my Vizio tv it works fine until it automatically goes to the next track, then the timer and progress bar ...

  • Newbie
  • Plan Premium Country USA Device Windows laptop Operating System Windows 10   My Question or Issue When I cast from my laptop to the built-in Chromecast on my Vizio tv it works fine unt...
  • Alex
  • Moderator
  • 712 Views
  • 3 replies
  • 0 likes
  • 712 Views
  • 3 replies
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Windows Application Bug

CountryBangladeshDeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueWhat happens in my case is that, after a few minutes of being inactive in the desktop application, the application freezes but after waiting for a while or restarti...

  • Newbie
  • Country Bangladesh Device Desktop Computer Operating System Windows 10   My Question or Issue What happens in my case is that, after a few minutes of being inactive in the desktop applic...
  • 160 Views
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  • Possible Bug
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Solved!! new version 1.1.53.608 app desktop spotify

Hello What new features for app desktop spotify for version 1.1.53.608 ?

  • Composer
  • Hello   What new features for app desktop spotify for version 1.1.53.608 ?    
  • Loxer
  • Spotify Star
  • 430 Views
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  • App
    Desktop
    Spotify
    updates
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Spotify desktop app extremely buggy on launch.

Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue.When you try to launch Spotify it shows you the 3 dots on the upper left corner, and the Minimize, Restore and Close (X) bu...

spotifybug.png unknown (1).png
  • Newbie
  • Not the only person to have this issue, my friends who use the Spotify app from the Microsoft Store on PC also have this issue. When you try to launch Spotify it shows you the 3 dots on the upper le...
  • Loxer
  • Spotify Star
  • 1163 Views
  • 2 replies
  • 1 likes
  • 1163 Views
  • 2 replies
  • 1 likes

[Desktop][Playlists] My pc drive is filledI need to get rid of downloaded songs, How can I do this?

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this? Please help!

  • Casual Listener
  • My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this?  Please help!
  • dinomight
  • Spotify Star
  • 125 Views
  • 1 replies
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  • Desktop
    Playlists
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[Desktop] diffrent ui

I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too

  • Visitor
  • I dont get why but my spotify app from windows store looks like im listining to the web player version instead of the app i dont get why it looks diffrent than it used too  
  • dinomight
  • Spotify Star
  • 145 Views
  • 1 replies
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  • Desktop
  • 145 Views
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