Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
16039 Views
115 replies
53 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
2579 Views
16 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
5982 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanFreeCountryMaltaDeviceAcer Aspire LaptopOperating SystemWindows 10 I use the webplayer on the chrome browser. My Question or IssueSongs stop playing after the first few seconds or else a song plays well then the next one plays with no sound. The ...
Plan Free Country Malta Device Acer Aspire Laptop Operating System Windows 10 I use the webplayer on the chrome browser. My Question or Issue Songs stop playing after the fi...
Roadie
4402 Views
4 replies
1 likes
PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...
Plan Free Country Croatoa Device Pc Operating System Windows 10 My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...
Roadie
5927 Views
3 replies
0 likes
PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...
Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10 My Question or Issue I think the main problem root cause is that The web player seems functional&nb...
Casual Listener
1065 Views
6 replies
1 likes
PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...
Plan Premium Country Denmark Device PC Operating System Windows 11 Pro (21H2) My Question or Issue When I get an incomming softphone call on the "3Kontakt" app the following behavior...
Regular
2079 Views
2 replies
0 likes
This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...
This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...
Newbie
526 Views
2 replies
1 likes
Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...
Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...
Spotify Star
1630 Views
7 replies
1 likes
PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone
Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro) My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...
Moderator
1155 Views
5 replies
0 likes
I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...
I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...
Visitor
13841 Views
14 replies
2 likes
launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked
launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked
Moderator
1971 Views
12 replies
0 likes
Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...
Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...
Moderator
1221 Views
3 replies
0 likes
Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...
Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows deskt...
Regular
673 Views
1 replies
1 likes
PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...
Plan Premium Country USA (Florida) Operating System Windows 10 My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...
Community Legend
536 Views
1 replies
0 likes
PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueI can't play any song and if i try to open a playlist it tells me: cannot find playlist.
Plan Premium Country Italy Operating System Windows 10 My Question or Issue I can't play any song and if i try to open a playlist it tells me: cannot find playlist.
Moderator
2339 Views
15 replies
1 likes
I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...
I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...
Moderator
521 Views
1 replies
1 likes
When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...
When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first son...
Roadie
594 Views
1 replies
0 likes
PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...
Plan Premium Country Finland Device Asus Gaming 2021 Laptop Operating System Windows 10 My Question or Issue The right side bar showing the playing playlist, album and ...
Roadie
830 Views
1 replies
1 likes
PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...
Plan Premium Country United States Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0) My Question or Issue On my Wind...
Visitor
5300 Views
4 replies
0 likes
It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.
It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.
Moderator
529 Views
1 replies
0 likes
Hello,For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of them but it's a hassle so I was thinking is there a bet...
Hello, For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of th...
Casual Listener
1116 Views
2 replies
0 likes
PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...
Plan Free Country Brazil Device Notebook ASUS Operating System Windows 10 My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...
Visitor
13377 Views
5 replies
0 likes
