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Alot of Issues that starts with not being able to play songs

Solved!

Alot of Issues that starts with not being able to play songs

Plan

Free

Country

Austrailia

Device

Desktop Pc

Operating System

Windows 10

 

My Question or Issue

 

I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening its as if my account had been deleted or banned Ive tryed alot of the suggested fixes & the most that happens is Changing the directory to the original directory allows the actual account playlist to show up but none of the songs play the music they just get stuck in place on the duration time seek thing.

 

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Marked as solution

Hey @SuicidalSpree,

Thanks for getting back to us.

There should only be one hosts file on your device and it's located under C:\Windows\System32\drivers\etc. Once you've found it, check for any spotify or fastly containing lines, remove them, and save your changes.

We hope this helps.

MihailYModerator
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View solution in original post

Marked as solution

Hi there @SuicidalSpree,

 

Thanks for the post.

 

Check the file with "File" extension. You should be able to open this with a text editor, like Notepad. After that check if you can sport a line that has the words "spotify" or "fastly" in it and delete the whole line of text.

 

It's also possible that there are no such entries in the document.

 

Let us know how you get on.

AlexModerator
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View solution in original post

6 Replies

Hi @SuicidalSpree

 

Try performing a clean reinstall of your Spotify app by performing these steps.

 

Also, please clear your hosts file following these steps.

 

 

 

 

If my answer was useful, don't forget to give it a 'Like!'

If my answer was the solution, don't forget to mark it as the solution!

Thanks! 😇

If you need anything else, please reply and ask,
or shoot me a Private Message!

Feel free to follow my Spotify or Community profiles! 

Disclaimer: I am not affiliated with Spotify.

 

I cleared any trace of spoitfy changed nothing. when it comes to clearing host files i honestly dont know what im doing 

i tryedto follow this https://www.youtube.com/watch?v=lQmpmoQE6SU but i found 2 varations of the "Hoast" file tryed replacing the text on both. but not shure what the whole deal is with this part 

Check for any entries with spotify or fastly in the address. Examples may look like:

0.0.0.0 weblb-wg.gslb.spotify.com
0.0.0.0 prod.b.ssl.us-eu.fastlylb.net 

(and any variations inbetween)
5. If you do find any, you can delete the line. You can also add a # in front of the line, that's 'commenting out'. 
6. Save your changes. Refresh the Web Player. Id be easyer if i had a visual refrence of what i need to do

Marked as solution

Hey @SuicidalSpree,

Thanks for getting back to us.

There should only be one hosts file on your device and it's located under C:\Windows\System32\drivers\etc. Once you've found it, check for any spotify or fastly containing lines, remove them, and save your changes.

We hope this helps.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
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Capture.PNG

there are 3 files Named "hoast" a "file" tipe a "BACKUP file" & A "iCS" file tipe in that directory.

 

Marked as solution

Hi there @SuicidalSpree,

 

Thanks for the post.

 

Check the file with "File" extension. You should be able to open this with a text editor, like Notepad. After that check if you can sport a line that has the words "spotify" or "fastly" in it and delete the whole line of text.

 

It's also possible that there are no such entries in the document.

 

Let us know how you get on.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Worked like a charm i wonder if you could just blank that file save it then id be fixed. i purged alotta stuff off of it but im guessing some of that is important

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