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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution How to get beta app on PC? (Windows 10, from Microsoft Store)

PlanPremiumCountryRussiaOperating SystemWindows 10, Ver. 2004, Built 19041.572App version1.1.48.625.g1c87c7f7 (Microsoft Store version)My Question or IssueHow to be a beta tester and get the beta App on Microsoft Store?

  • Casual Listener
  • Plan Premium Country Russia Operating System Windows 10, Ver. 2004, Built 19041.572 App version 1.1.48.625.g1c87c7f7 (Microsoft Store version) My Question or Issue How to be a beta tester an...
  • Eni
  • Moderator
  • 3229 Views
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Can I nest playlists?

PlanPremium Country Device Operating Systemwindows 10 My Question or IssueI'd like to be able to create a playlist which contains other playlists.For example: I'm creating playlists for Xmas and it would be easier to navigate if I had one "Christmas"...

  • Regular
  • Plan Premium   Country   Device   Operating System windows 10   My Question or Issue I'd like to be able to create a playlist which contains other playlists. For examp...
  • OneByBoo
  • Community Legend
  • 180 Views
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  • 180 Views
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Superuser Contribution artist biography bug

PlanPremiumCountryNorway DeviceWorkstationOperating SystemWindows 10My Question or IssueWhen you are in the bio too the artist and clik on the pictures to open the gallery, the navigating arrow witch is suppose to send you to the next picture is link...

  • Visitor
  • Plan Premium Country Norway   Device Workstation Operating System Windows 10 My Question or Issue When you are in the bio too the artist and clik on the pictures to open the gallery, t...
  • Ivan
  • Spotify Legend
  • 146 Views
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  • Possible Bug
  • 146 Views
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Superuser Contribution Very slow to load

PlanPremiumCountrySpain DevicePC CPU I3 3.30GHz- 8 gbOperating SystemWindows 10 64 bits My Question or IssueHi, Spotify takes a long time to load (about 20mn) when I start windows, the other programs respond correctly. I have uninstalled spotify and ...

  • Casual Listener
  • Plan Premium Country Spain   Device PC CPU I3  3.30GHz- 8 gb Operating System Windows 10 64 bits   My Question or Issue Hi, Spotify takes a long time to load (about 20mn) wh...
  • Ivan
  • Spotify Legend
  • 190 Views
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  • 190 Views
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Superuser Contribution Embedded podcasts do not play

Hi, I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play. It seems effects both episodes I’ve embedded earlier (and used to work just fine...

Spotify fail.jpg
  • Casual Listener
  • Hi,   I’m having issues with embedding podcast episodes from Spotify to web pages using iframe today. Embedding seems to look okay, but the embedded content will not play.   It seems ef...
  • CarlosE
  • Moderator
  • 670 Views
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  • 670 Views
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[SOLVED] (ish) Spotify blocks taskar set to auto-hide

Hi! This might be related to this bug and the older archived one it references: https://community.spotify.com/t5/Ongoing-Issues/Desktop-Windows-Can-t-access-auto-hidden-taskbar-when-maximised/idi-p/2591456 On a my Windows 10 laptop, spotify initially...

  • Regular
  • Hi!    This might be related to this bug and the older archived one it references: https://community.spotify.com/t5/Ongoing-Issues/Desktop-Windows-Can-t-access-auto-hidden-taskbar-wh...
  • 617 Views
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  • bug
    solved
    Windows 10
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Solved!!Superuser Contribution local storage

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSo after the UI changed for desktop app, where are the local storage settings? they are gone.i want to know where are my downloaded songs. and i want to change the destination.

  • Newbie
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue So after the UI changed for desktop app, where are the local storage settings? they are gone. i want to know wh...
  • qdlaty
  • Visitor
  • 331 Views
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  • 1 likes
  • 331 Views
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Spotify 2020 Story Mobile only

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year. This is the first year I haven't seen everyone el...

  • Visitor
  • Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year...
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Superuser Contribution Problema en la reproducción por los anuncios publicitarios

PlanFreeCountryMexicoDevicePC (desktop)Operating SystemWindows 10 My Question or IssueHola, me gustaría reportar un error que se produce en la lista de reproducción cada vez que Spotify termina de mostrar un anuncio publicitario, especificamente un v...

  • Regular
  • Plan Free Country Mexico Device PC (desktop) Operating System Windows 10   My Question or Issue Hola, me gustaría reportar un error que se produce en la lista de reproducción cada vez ...
  • Bellinger9
  • Regular
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Superuser Contribution I cant listen to any music or podcast

PlanPremiumCountryMexicoDevicedell latitude 3460Operating SystemWindows My Question or IssueSince yesterday i can´t listen to any song or podcast on my computer, i didrestart the computer, uninstalled and installed again my windows app and loging out...

  • Visitor
  •   Plan Premium Country Mexico Device dell latitude 3460 Operating System Windows   My Question or Issue Since yesterday i can´t listen to any song or podcast on my computer, i di...
  • Alex
  • Moderator
  • 138 Views
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  • Urgent
  • 138 Views
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Solved!!Superuser Contribution Escanear Spotify Codes QR en Windows

Plan PremiumCountry ArgentinaDeviceLenovo Legion Y520Operating SystemWindows 10 Problema:Existe alguna posibilidad de escanear los spotify codes qr en windows?

  • Casual Listener
  • Plan Premium Country Argentina Device Lenovo Legion Y520 Operating System Windows 10   Problema: Existe alguna posibilidad de escanear los spotify codes qr en windows?  
  • Ver
  • Moderator
  • 196 Views
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  • 196 Views
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Solved!!Superuser Contribution No se reproducen automaticamente los accesos directos de Spotify

Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...

  • Casual Listener
  • Plan Premium Country  Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows    Problema He realizado varios accesos directos de...
  • Alex
  • Moderator
  • 113 Views
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  • 113 Views
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Superuser Contribution Cant view artist and album pages on pc

PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”

  • Casual Listener
  • Plan Premium Country Turkey Device Desktop pc Operating System Windows 10   My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...
  • Eni
  • Moderator
  • 164 Views
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  • 164 Views
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Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

  • Casual Listener
  • Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...
  • davcos
  • Casual Listener
  • 198 Views
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  • Account
    Android
    Desktop (Windows)
    throubleshooting
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Solved!!Superuser Contribution [Desktop][Other] Songs not playing

Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't happen on my phone or anything else. Some songs pl...

  • Casual Listener
  • Almost every time a song begins to play it stops playing within the first 10 seconds and a notification pops up that the song is unable to be played. This is only happening on my computer and doesn't...
  • Ivan
  • Spotify Legend
  • 223 Views
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  • Desktop
    Other
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Superuser Contribution Cache is 5.6gb. That's 4.6gb too large. How to PERMANENTLY change size AND location?

CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...

  • Visitor
  • Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...
  • Alex
  • Moderator
  • 353 Views
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  • Cache
  • 353 Views
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Superuser Contribution How to remove spotify podcasts in home page?

PlanFree/PremiumCountryUSA Okay so I want to remove unwanted podcasts that appear in my home page. I don't understand why I get inappropriate podcasts in my home page. I don't want anyone to see this and get the wrong idea. Please show us how to remo...

  • Not applicable
  •   Plan Free/Premium Country USA   Okay so I want to remove unwanted podcasts that appear in my home page. I don't understand why I get inappropriate podcasts in my home page. I don't ...
  • acmebcn2
  • Newbie
  • 9023 Views
  • 7 replies
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  • 9023 Views
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Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

  • Gig Goer
  • Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...
  • Alex
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
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Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

  • Visitor
  • Plan Free Country USA Device (iPhone 8 Operating System (iOS 14   My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...
  • CarlosE
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
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