Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83406 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
790816 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Regular
22648 Views
24 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
My Spotify has become rather cluttered lately and I think it's because I can't sort all of my followed playlists and artists into folders so they just hang out there in the root of my library. I wish I could sort everything in my library into a folde...
My Spotify has become rather cluttered lately and I think it's because I can't sort all of my followed playlists and artists into folders so they just hang out there in the root of my library. I wish...
Moderator
2099 Views
1 replies
5 likes
I can't understand the problem!Plan You need to solve that puzzle from Spotify with me because he don't want to instal on my laptop FreeCountryUkraineDevice(Lenovo B570e)Operating System(Windows 10 Pro(1607)) My Question or IssueSo, the story started...
I can't understand the problem! Plan You need to solve that puzzle from Spotify with me because he don't want to instal on my laptop 😞 Free Country Ukraine Device (Lenovo B570e) Operating S...
Spotify Legend
5419 Views
1 replies
0 likes
Plan: PremiumCountry: Canada/MexicoDevice: ASUSTeK COMPUTER INC. Strix 15 GL503GE 1.0Operating System: WIndows 10 ungraded to the latest Win 11 with updates currentMy Question or Issue: I listen to Spotify sometimes and then stop the playback for som...
Plan: Premium Country: Canada/Mexico Device: ASUSTeK COMPUTER INC. Strix 15 GL503GE 1.0 Operating System: WIndows 10 ungraded to the latest Win 11 with updates current My Question or Issue:&...
Spotify Legend
479 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
1796 Views
5 replies
1 likes
i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the album cover in the bottom left corner. is there a ...
i cant expand the album cover in the bottom left corner anymore - instead when i click expand it opens up the "now playing" section. i dont want to see it in the now playing section i want to see the...
Casual Listener
963 Views
2 replies
2 likes
PlanPremiumCountryUKDeviceDell G7 7700Operating SystemWindows 10 My Question or Issuei've installed the Spotify app, but it stops working within minutes of using it. Some of the options still respond when i click on them, but their functionality does...
Plan Premium Country UK Device Dell G7 7700 Operating System Windows 10 My Question or Issue i've installed the Spotify app, but it stops working within minutes of using it. Some of ...
Moderator
1461 Views
14 replies
0 likes
I have an random issue I wanted to log in today, but it did not work even tho my password was correct, so I had to make a new password. Spotify worked for 2 hours after I got the new password, however I was gone to the kitchen to grab food and when I...
I have an random issue I wanted to log in today, but it did not work even tho my password was correct, so I had to make a new password. Spotify worked for 2 hours after I got the new passwor...
Moderator
386 Views
1 replies
0 likes
PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueToday my Spotify app on my PC gave me Error 409 so I tried redownloading it. Now I cannot play anything at all, see the video I attached. I have reinstalled many times I don't know what t...
Plan Free Device PC Operating System Windows 10 My Question or Issue Today my Spotify app on my PC gave me Error 409 so I tried redownloading it. Now I cannot play anything at all, see...
Roadie
947 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceWindows 10 Desktop My Question or IssueAll of a sudden, the playback on my desktop is muffled and with heavy bass. I have made no changes to the desktop or Spotify and have the latest Spotify update. Playback on my iPhone i...
Plan Premium Country USA Device Windows 10 Desktop My Question or Issue All of a sudden, the playback on my desktop is muffled and with heavy bass. I have made no changes to the ...
Moderator
370 Views
1 replies
0 likes
Does friend activity show the public playlist you are listening to?
Does friend activity show the public playlist you are listening to?
Roadie
348 Views
1 replies
0 likes
At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disappeared. There is no other problem download anythin...
At the start of the year I was capable listen my favourite song offline, but like a month ago when I was offline a wasn’t able to play any liked song and the download button for liked songs also disa...
Moderator
775 Views
1 replies
0 likes
- "friends activity" button VANISHED;- album cover "expand" option is covering the playlists;- everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album covers);- it's just plain UGLY. The reason this makes m...
- "friends activity" button VANISHED; - album cover "expand" option is covering the playlists; - everything is obnoxiously large, a very bad use of space (this ruined the "expand" option for album ...
Music Fan
1323 Views
4 replies
7 likes
PlanPremiumCountryCanadaDeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThe applications hovers between 15-25% through out the session when used. I have restarted the machine and have no downloads happening. This is what it takes t...
Plan Premium Country Canada Device Surface Book 2 Operating System Windows 10 My Question or Issue The applications hovers between 15-25% through out the session when used. I hav...
Roadie
707 Views
4 replies
0 likes
When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist
When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist
Moderator
463 Views
2 replies
0 likes
I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?
I cannot hide the song on desktop app. The song keeps playing after a couple of time. It is so annoying. I found out that someone get the same trouble for a long time. Why do you keep it?
Regular
2367 Views
3 replies
1 likes
PlanFreeCountryMaltaDeviceAcer Aspire LaptopOperating SystemWindows 10 I use the webplayer on the chrome browser. My Question or IssueSongs stop playing after the first few seconds or else a song plays well then the next one plays with no sound. The ...
Plan Free Country Malta Device Acer Aspire Laptop Operating System Windows 10 I use the webplayer on the chrome browser. My Question or Issue Songs stop playing after the fi...
Roadie
3627 Views
4 replies
1 likes
PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...
Plan Free Country Croatoa Device Pc Operating System Windows 10 My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...
Roadie
3967 Views
3 replies
0 likes
PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...
Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10 My Question or Issue I think the main problem root cause is that The web player seems functional&nb...
Casual Listener
796 Views
6 replies
1 likes
PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...
Plan Premium Country Denmark Device PC Operating System Windows 11 Pro (21H2) My Question or Issue When I get an incomming softphone call on the "3Kontakt" app the following behavior...
Regular
1709 Views
2 replies
0 likes
This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...
This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...
Newbie
404 Views
2 replies
1 likes
