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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84253 Views

40 replies

68 likes

  • 84253 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798936 Views

505 replies

64 likes

  • 798936 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24667 Views

26 replies

7 likes

  • 24667 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

Solved!! Spotify not loading anything at all

PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...

Casual Listener

Plan Free Country Croatoa Device Pc Operating System Windows 10   My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...

kaworu_bloodpaw

Roadie

4023 Views

3 replies

0 likes

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Solved!!Superuser Contribution Alot of Issues that starts with not being able to play songs

PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...

Casual Listener

Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10   My Question or Issue   I think the main problem root cause is that The web player seems functional&nb...

SuicidalSpree

Casual Listener

801 Views

6 replies

1 likes

  • 801 Views
  • 6 replies
  • 1 likes

Superuser Contribution Incomming Softphone call causes Spotify to: unpause, increase volume and freeze the app

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 11 Pro (21H2) My Question or IssueWhen I get an incomming softphone call on the "3Kontakt" app the following behavior occurs:1) If Spotify is playing music at the time then the volume goes up a...

Newbie

Plan Premium Country Denmark Device PC Operating System Windows 11 Pro (21H2)   My Question or Issue When I get an incomming softphone call on the "3Kontakt" app the following behavior...

thephenomenal12

Regular

1713 Views

2 replies

0 likes

Crash
freeze
Softphone
  • 1713 Views
  • 2 replies
  • 0 likes

Volume ramp on pause/play as of 4/27/23

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...

Casual Listener

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...

Mrcdr

Newbie

405 Views

2 replies

1 likes

  • 405 Views
  • 2 replies
  • 1 likes

Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

Visitor

Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...

Amay

Spotify Star

1164 Views

7 replies

1 likes

  • 1164 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Is this normal? Spotify web down on desktop PC

PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone

Casual Listener

  Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro)   My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...

OscarDC

Moderator

918 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Not able to remove local files from liked song playlist

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...

Newbie

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...

sebadru

Visitor

12844 Views

14 replies

2 likes

  • 12844 Views
  • 14 replies
  • 2 likes

Superuser Contribution spotify is crashing when I launch it on windows 10

launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Regular

launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Lyubka

Moderator

1574 Views

12 replies

0 likes

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  • 12 replies
  • 0 likes

Superuser Contribution Disappear from "Discovered on"

Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...

Newbie

Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...

Lyubka

Moderator

902 Views

3 replies

0 likes

  • 902 Views
  • 3 replies
  • 0 likes

windows and chromecast application: only in random

Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...

Regular

Plan Free/ Country France   Operating System  Windows 10 et chromecast   My Question or Issue    Usually, I launch music through the spotify windows deskt...

Benoit2

Regular

581 Views

1 replies

1 likes

  • 581 Views
  • 1 replies
  • 1 likes

No Spotify DJ?

PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...

Newbie

Plan Premium Country USA (Florida) Operating System Windows 10   My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...

Sebasty

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play or open playlist

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueI can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Regular

Plan Premium Country Italy Operating System Windows 10   My Question or Issue I can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Eni

Moderator

1801 Views

15 replies

1 likes

  • 1801 Views
  • 15 replies
  • 1 likes

Superuser Contribution "Your Time Capsule" loses sync via 2 pcs using Connect

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...

Composer

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...

AlejaR

Moderator

405 Views

1 replies

1 likes

  • 405 Views
  • 1 replies
  • 1 likes

First song in radio doesn't play

When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...

Casual Listener

When I start a song radio, it always says that the first song is not playable.  I have tried different songs, and artist radios.  If I play the second song and then go back to the first son...

kaworu_bloodpaw

Roadie

502 Views

1 replies

0 likes

song radio
Troubleshooting
  • 502 Views
  • 1 replies
  • 0 likes

Album bar/right side bar disapeared

PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...

Newbie

  Plan Premium Country Finland  Device Asus Gaming 2021 Laptop Operating System Windows 10   My Question or Issue The right side bar showing the playing playlist, album and ...

kaworu_bloodpaw

Roadie

574 Views

1 replies

1 likes

problem
  • 574 Views
  • 1 replies
  • 1 likes

Solved!! Playlist time length differing between Windows and Android

PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...

Casual Listener

Plan Premium Country United States    Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0)   My Question or Issue On my Wind...

the_richter

Visitor

4238 Views

4 replies

0 likes

Android
Playlist Stats
Windows
Windows Android connect
  • 4238 Views
  • 4 replies
  • 0 likes

Superuser Contribution lyrics disappearing

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.

Visitor

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.      

Kiril

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching for a song on all playlists.

Hello,For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of them but it's a hassle so I was thinking is there a bet...

Casual Listener

Hello, For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of th...

Moorwen12

Casual Listener

978 Views

2 replies

0 likes

  • 978 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All spotify features no longer work

PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...

Casual Listener

Plan Free Country  Brazil Device Notebook ASUS Operating System Windows 10   My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...

scaronq

Visitor

12319 Views

5 replies

0 likes

  • 12319 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Preferences window doesn't open

PlanPremiumCountrySpainDeviceHP laptopOperating SystemWindows 10My Question or IssueI use the Spotify desktop application both with direct Internet connection (no proxy needed), at home, and with HTTPS proxy, at work.When I open the application at wo...

Newbie

Plan Premium Country Spain Device HP laptop Operating System Windows 10 My Question or Issue I use the Spotify desktop application both with direct Internet connection (no proxy needed), at ...

celioazevedo

Visitor

1812 Views

2 replies

0 likes

  • 1812 Views
  • 2 replies
  • 0 likes