Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83039 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
787941 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21732 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...
I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...
Visitor
12810 Views
14 replies
2 likes
launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked
launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked
Moderator
1565 Views
12 replies
0 likes
Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...
Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...
Moderator
887 Views
3 replies
0 likes
Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...
Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows deskt...
Regular
581 Views
1 replies
1 likes
PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...
Plan Premium Country USA (Florida) Operating System Windows 10 My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...
Community Legend
443 Views
1 replies
0 likes
PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueI can't play any song and if i try to open a playlist it tells me: cannot find playlist.
Plan Premium Country Italy Operating System Windows 10 My Question or Issue I can't play any song and if i try to open a playlist it tells me: cannot find playlist.
Moderator
1782 Views
15 replies
1 likes
I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...
I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...
Moderator
400 Views
1 replies
1 likes
When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...
When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first son...
Roadie
499 Views
1 replies
0 likes
PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...
Plan Premium Country Finland Device Asus Gaming 2021 Laptop Operating System Windows 10 My Question or Issue The right side bar showing the playing playlist, album and ...
Roadie
571 Views
1 replies
1 likes
PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...
Plan Premium Country United States Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0) My Question or Issue On my Wind...
Visitor
4212 Views
4 replies
0 likes
It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.
It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.
Moderator
412 Views
1 replies
0 likes
Hello,For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of them but it's a hassle so I was thinking is there a bet...
Hello, For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of th...
Casual Listener
970 Views
2 replies
0 likes
PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...
Plan Free Country Brazil Device Notebook ASUS Operating System Windows 10 My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...
Visitor
12291 Views
5 replies
0 likes
PlanPremiumCountrySpainDeviceHP laptopOperating SystemWindows 10My Question or IssueI use the Spotify desktop application both with direct Internet connection (no proxy needed), at home, and with HTTPS proxy, at work.When I open the application at wo...
Plan Premium Country Spain Device HP laptop Operating System Windows 10 My Question or Issue I use the Spotify desktop application both with direct Internet connection (no proxy needed), at ...
Visitor
1789 Views
2 replies
0 likes
Plan - PremiumCountry - USADevice - Windows PCOperating System - Windows 10 The Spotify player has a popup appear multiple times a day when I start listening to music to select a speaker. The popup appears above the "connect a device" button. This is...
Plan - Premium Country - USA Device - Windows PC Operating System - Windows 10 The Spotify player has a popup appear multiple times a day when I start listening to music to se...
Moderator
435 Views
1 replies
0 likes
PlanPremiumCountryKoreaDevicePCOperating SystemWindows 11 My Question or IssueEvery time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?
Plan Premium Country Korea Device PC Operating System Windows 11 My Question or Issue Every time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?
Moderator
662 Views
1 replies
0 likes
I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on Windows, in Android the playlist doesn't show.
I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on ...
Spotify Legend
988 Views
7 replies
0 likes
My Question or IssueOpening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will result in the issue occuring again. PlanPremiumCountryA...
My Question or Issue Opening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will re...
1220 Views
0 replies
7 likes
Spotify for Windows1.1.79.763.gc2965cdf I found this very specific bug and though I'd share. How to replicate1. Start playing any music2. Go to your local files and add any of the local files to your queue3. Skip to the next song in the queue so that...
Spotify for Windows 1.1.79.763.gc2965cdf I found this very specific bug and though I'd share. How to replicate 1. Start playing any music 2. Go to your local files and add any of...
Regular
4607 Views
14 replies
0 likes
PlanFreeCountryUnited KingdomDeviceLaptop HPOperating SystemWindows 10 IssueHello Spotify, I would like to report an issue about the app, recently it started restarting whenever I opened it up, after 30 seconds it kept restarting and I couldn't be ab...
Plan Free Country United Kingdom Device Laptop HP Operating System Windows 10 Issue Hello Spotify, I would like to report an issue about the app, recently it started restarti...
Moderator
467 Views
3 replies
0 likes
