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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 117018 Views
  • 82 replies
  • 27 likes
  • 117018 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 112811 Views
  • 291 replies
  • 22 likes
  • 112811 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8829 Views
  • 1 replies
  • 6 likes
  • 8829 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 149820 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 149820 Views
  • 0 replies
  • 26 likes

Superuser Contribution cant add liked songs or albums

reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc

  • Regular
  • reinstalled spotify multiple times no solution, even clean reinstalled. they work fine on my other devices its just a problem on pc
  • MihailY
  • Moderator
  • 1028 Views
  • 9 replies
  • 0 likes
  • 1028 Views
  • 9 replies
  • 0 likes

Superuser Contribution Delete the cache in cache_data

Hello,I noticed that a folder take lots of storage, this is where is located: C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data But I don't know if I can delete the files in cache data.Tha...

  • Newbie
  • Hello, I noticed that a folder take lots of storage, this is where is located:  C:\Users\***\AppData\Local\Packages\Spotify***.SpotifyMusic_***\LocalCache\Spotify\Browser\***\Cache\Cache_Data&n...
  • AlejaR
  • Moderator
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist's background colour won't match new playlist photo.

Whenever I change the photo for a playlist, it never seems to change the background colour of that playlist, it just stays the default colour of grey. No matter how many times I remove and add a different one, it never changes. I've reinstalled spoti...

  • Visitor
  • Whenever I change the photo for a playlist, it never seems to change the background colour of that playlist, it just stays the default colour of grey. No matter how many times I remove and add a ...
  • Alex
  • Spotify Legend
  • 5016 Views
  • 24 replies
  • 0 likes
  • 5016 Views
  • 24 replies
  • 0 likes

Superuser Contribution So many popular songs are not available on spotify which is making people feel very frustated..

PlanFreeCountryIndiaDevice(Oppo F19 Pro, HP Laptop 15-da0xxx)Operating System(Android ColorOS 13.0, Windows 11) My Question or IssueMany Songs which are very popular in India and other countries too are not available at spotify.. They are removed wit...

  • Newbie
  • Plan Free Country India Device (Oppo F19 Pro, HP Laptop 15-da0xxx) Operating System (Android ColorOS 13.0, Windows 11)   My Question or Issue Many Songs which are very popular in India...
  • Vasil
  • Moderator
  • 891 Views
  • 1 replies
  • 0 likes
  • 891 Views
  • 1 replies
  • 0 likes

Can't play any album on Windows unless I like/heart it

A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App.Here's a list of things I've noticed:· Playlists work fine.· I have zero issues using my phone, tablet or the web p...

  • Casual Listener
  • A few weeks ago I started having this issue where my PC can't play any album or a song picked from an album when using the Windows App. Here's a list of things I've noticed: · Playlists work fine. ...
  • bautixter
  • Casual Listener
  • 493 Views
  • 3 replies
  • 3 likes
  • 493 Views
  • 3 replies
  • 3 likes

Superuser Contribution Playlist covers on desktop

PlanPremiumCountryCanada DeviceHp LaptopOperating SystemWindows 11 My Question or IssueI I am on laptop and I saw the new UI on my other pc and it has the playlist covers on them on (In the picture) and I am on laptop and I think mines updated but do...

Screenshot (405).png 32o7bzjj7hz91
  • Casual Listener
  •   Plan Premium Country Canada   Device Hp Laptop Operating System Windows 11   My Question or Issue I I am on laptop and I saw the new UI on my other pc and it has the play...
  • Lyubka
  • Moderator
  • 1550 Views
  • 3 replies
  • 0 likes
  • 1550 Views
  • 3 replies
  • 0 likes

Superuser Contribution Once I log in, Spotify will not play.

It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.

  • Newbie
  • It keeps displaying a "Something went wrong, please reload" message. Restarting my computer did not help. It's working fine on my phone, just not the web app.
  • MihailY
  • Moderator
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to (rapidly) get the names of playlists from the library (and not just get the URL)

PlanPremiumCountryNO DeviceDesktop PCOperating SystemWindows 10 My Question or IssueHey, do anyone here know how to copy the playlist names from Spotify? It used to be possible to drag and drop from the web player version of Spotify into Excel 4 year...

  • Roadie
  • Plan Premium Country NO   Device Desktop PC Operating System Windows 10     My Question or Issue Hey, do anyone here know how to copy the playlist names from Spotify? It us...
  • Arikabeth
  • Roadie
  • 2150 Views
  • 2 replies
  • 0 likes
  • 2150 Views
  • 2 replies
  • 0 likes

Superuser Contribution Ad every 15 Minutes

Hello, I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which means at every two or three songs there is two ads to listen ...

  • Casual Listener
  • Hello,  I generally do not mind ads. However, recently, they have become a great annoyance and I found the reason is because they are happening every 15 minutes (as the subject says), which mea...
  • AlejaR
  • Moderator
  • 2273 Views
  • 4 replies
  • 1 likes
  • 2273 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify won't play anything on PC or Web. Skips non-stop or refuses to act.

I have a PC installation and the app completely stopped playing any songs.When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist.When I tried web player, it constantly skips songs and never plays anything but ...

  • Casual Listener
  • I have a PC installation and the app completely stopped playing any songs. When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist. When I tried web player...
  • AlejaR
  • Moderator
  • 664 Views
  • 4 replies
  • 0 likes
  • 664 Views
  • 4 replies
  • 0 likes

Spotify on PC will not play songs unless I like/heart them.

I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the program multiple times and this problem has persisted for...

  • Casual Listener
  • I look up a song on any album, I click the play button and nothing happens. The play button will remain grey unless I like the song, and go through my "Liked Songs" playlist. I reinstalled the progra...
  • kaworu_bloodpaw
  • Roadie
  • 543 Views
  • 4 replies
  • 4 likes
  • 543 Views
  • 4 replies
  • 4 likes

I want to cancel my one time 3 months plan on Spotify

I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Visitor
  • I want to cancel the premium subscription I have on my account for three months from today!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Billy-J
  • Spotify Star
  • 776 Views
  • 1 replies
  • 0 likes
  • 776 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify no longer responds to anything I do.

My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and will not play or do anything. My username is a bunch ...

  • Visitor
  • My spotify was having issues where every 5 minutes it would go into offline mode and would not exit offline mode without me restarting it. I did a clean install and now it is completely broken and wi...
  • Lyubka
  • Moderator
  • 540 Views
  • 1 replies
  • 0 likes
  • 540 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working on PC, can't play anything

I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my playlists and now has no functionality

  • Visitor
  • I re downloaded spotify cause it stopped working, and now when I log in it doesn't show me my username but instead shows a bunch of random numbers. Also the app will not longer let me view any of my ...
  • Vasil
  • Moderator
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I play Spotify on two separate PC's in office?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Vasil
  • Moderator
  • 531 Views
  • 1 replies
  • 0 likes
  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't log into the app using the facebook login

I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able to do it and don't know why mine is not working.

  • Newbie
  • I can log into my account through facebook online, but as soon as I try to login through the app, it says a problem occured. This is happening on my work computer. The tech team said they were able t...
  • Vasil
  • Moderator
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Spotify app buged.

And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open on my windows, i tried reinstalling it bit nothing ...

  • Casual Listener
  • And the other problem is when i try to open my spotify on windows 10, it gives a popup saying install and failed to install spotify. I need to close and open spotify 3 to 4 times before spotify open ...
  • unclerk
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Wrong install location

DeviceA regular Windows 10 computer. Operating SystemWindows, the version doesn't matter because folder redirection exists for ages. My Question or IssueThe spotify desktop app doesn't install properly. This is because the install path is wrong. Your...

  • Newbie
  • Device A regular Windows 10 computer.   Operating System Windows, the version doesn't matter because folder redirection exists for ages.   My Question or Issue The spotify deskt...
  • 1452 Views
  • 0 replies
  • 0 likes
  • appdata
    Install
    install location
    location
    roaming
  • 1452 Views
  • 0 replies
  • 0 likes

Keyboard hot keys no longer working as of Spotify for Windows 1.2.8.923.g4f94bf0d

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueKeyboard hot keys for play, pause, next, and back no longer work as of the most recent update.

  • Newbie
  • Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue Keyboard hot keys for play, pause, next, and back no longer work as of the most recent update.
  • kaworu_bloodpaw
  • Roadie
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Solved!! Skipping track shortcut

I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized. Kind regards,Paul

  • Casual Listener
  • I have a windows 11 laptop and I wonder if there is a keyboard shortcut to skip tracks while spotify is minimalized.   Kind regards, Paul
  • kaworu_bloodpaw
  • Roadie
  • 14827 Views
  • 1 replies
  • 0 likes
  • 14827 Views
  • 1 replies
  • 0 likes