Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89184 Views

40 replies

68 likes

  • 89184 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

834981 Views

530 replies

64 likes

  • 834981 Views
  • 530 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

33065 Views

33 replies

7 likes

  • 33065 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3919 Views

0 replies

4 likes

  • 3919 Views
  • 0 replies
  • 4 likes

Volume ramp on pause/play as of 4/27/23

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback, there is now a ramp down to silent and a ramp up ...

Casual Listener

This morning Spotify was not functioning for an hour or so. I noticed other people having the same issue. After it was back up and running, I noticed something new. When pausing and resuming playback...

Mrcdr

Newbie

421 Views

2 replies

1 likes

  • 421 Views
  • 2 replies
  • 1 likes

Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

Visitor

Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...

Amay

Spotify Star

1225 Views

7 replies

1 likes

  • 1225 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Is this normal? Spotify web down on desktop PC

PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone

Casual Listener

  Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro)   My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...

OscarDC

Moderator

956 Views

5 replies

0 likes

  • 956 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Not able to remove local files from liked song playlist

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was able to hide my local files so there wasn't a separate...

Newbie

I am currently trying to remove my local files from my spotify account. I was able to remove the local files on the spotify app, but they still show up on the app on my laptop (Windows 10). I was abl...

sebadru

Visitor

13014 Views

14 replies

2 likes

  • 13014 Views
  • 14 replies
  • 2 likes

Superuser Contribution spotify is crashing when I launch it on windows 10

launching spotify the window opens momentarily then closes.I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Regular

launching spotify the window opens momentarily then closes. I have done several reinstalls, downloaded it from the microsoft store, restarted/updated my PC. none of it has worked

Lyubka

Moderator

1656 Views

12 replies

0 likes

  • 1656 Views
  • 12 replies
  • 0 likes

Superuser Contribution Disappear from "Discovered on"

Hello all,Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists.I'm not anymore in these but the display is still present, I was wondering if it will still be forever di...

Newbie

Hello all, Some of my songs were displayed on several playlists and so my artist page account had an overlay 'Discovered on' with these playlists. I'm not anymore in these but the display is still ...

Lyubka

Moderator

955 Views

3 replies

0 likes

  • 955 Views
  • 3 replies
  • 0 likes

windows and chromecast application: only in random

Plan Free/ Country France Operating System Windows 10 et chromecast My Question or Issue Usually, I launch music through the spotify windows desktop application, then I connect it to the audio chromecast of my stereo with the Android application. Thu...

Regular

Plan Free/ Country France   Operating System  Windows 10 et chromecast   My Question or Issue    Usually, I launch music through the spotify windows deskt...

Benoit2

Regular

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

No Spotify DJ?

PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...

Newbie

Plan Premium Country USA (Florida) Operating System Windows 10   My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...

Sebasty

Community Legend

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't play or open playlist

PlanPremiumCountryItalyOperating SystemWindows 10 My Question or IssueI can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Regular

Plan Premium Country Italy Operating System Windows 10   My Question or Issue I can't play any song and if i try to open a playlist it tells me: cannot find playlist.

Eni

Moderator

1963 Views

15 replies

1 likes

  • 1963 Views
  • 15 replies
  • 1 likes

Superuser Contribution "Your Time Capsule" loses sync via 2 pcs using Connect

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...

Composer

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...

AlejaR

Moderator

442 Views

1 replies

1 likes

  • 442 Views
  • 1 replies
  • 1 likes

First song in radio doesn't play

When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...

Casual Listener

When I start a song radio, it always says that the first song is not playable.  I have tried different songs, and artist radios.  If I play the second song and then go back to the first son...

kaworu_bloodpaw

Roadie

516 Views

1 replies

0 likes

song radio
Troubleshooting
  • 516 Views
  • 1 replies
  • 0 likes

Album bar/right side bar disapeared

PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...

Newbie

  Plan Premium Country Finland  Device Asus Gaming 2021 Laptop Operating System Windows 10   My Question or Issue The right side bar showing the playing playlist, album and ...

kaworu_bloodpaw

Roadie

607 Views

1 replies

1 likes

problem
  • 607 Views
  • 1 replies
  • 1 likes

Solved!! Playlist time length differing between Windows and Android

PlanPremiumCountryUnited States DeviceDell Inspiron 7559 / Samsung Galaxy S7Operating SystemWindows 10 / Android Oreo (8.0.0) My Question or IssueOn my Windows PC, I have a playlist that shows a total length of 100hrs 53min, but the same playlist sho...

Casual Listener

Plan Premium Country United States    Device Dell Inspiron 7559 / Samsung Galaxy S7 Operating System Windows 10 / Android Oreo (8.0.0)   My Question or Issue On my Wind...

the_richter

Visitor

4396 Views

4 replies

0 likes

Android
Playlist Stats
Windows
Windows Android connect
  • 4396 Views
  • 4 replies
  • 0 likes

Superuser Contribution lyrics disappearing

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.

Visitor

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.      

Kiril

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Searching for a song on all playlists.

Hello,For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of them but it's a hassle so I was thinking is there a bet...

Casual Listener

Hello, For some time I had a problem with spotify. I listen to all kind of music and sometimes I am not sure if the track I am listening to is on one of my playlist. Of course I can Ctrl+F all of th...

Moorwen12

Casual Listener

1003 Views

2 replies

0 likes

  • 1003 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution All spotify features no longer work

PlanFreeCountry BrazilDeviceNotebook ASUSOperating SystemWindows 10 My Question or IssueAll of my features in spotify simply stop working, I can not search for songs or even listen to the radio, my friends feed does not load, all other options (artis...

Casual Listener

Plan Free Country  Brazil Device Notebook ASUS Operating System Windows 10   My Question or Issue All of my features in spotify simply stop working, I can not search for songs or ...

scaronq

Visitor

12487 Views

5 replies

0 likes

  • 12487 Views
  • 5 replies
  • 0 likes

Superuser Contribution Select a speaker popup

Plan - PremiumCountry - USADevice - Windows PCOperating System - Windows 10 The Spotify player has a popup appear multiple times a day when I start listening to music to select a speaker. The popup appears above the "connect a device" button. This is...

Newbie

  Plan - Premium Country - USA Device - Windows PC Operating System - Windows 10   The Spotify player has a popup appear multiple times a day when I start listening to music to se...

AlejaR

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution run in maximized state

PlanPremiumCountryKoreaDevicePCOperating SystemWindows 11 My Question or IssueEvery time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

Newbie

Plan Premium Country Korea Device PC Operating System Windows 11   My Question or Issue Every time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

MihailY

Moderator

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist won´t delete

I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on Windows, in Android the playlist doesn't show.

Casual Listener

I had a playlist called "a" and it shows on my recents (even if i've deleted it before in other platforms, in Windows I can't delete it because it throws a generic error) this issue only happens on ...

Dian

Spotify Legend

1093 Views

7 replies

0 likes

  • 1093 Views
  • 7 replies
  • 0 likes

[Web Player] Opening Spotify makes display turn off

My Question or IssueOpening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will result in the issue occuring again. PlanPremiumCountryA...

Casual Listener

My Question or Issue Opening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will re...

1244 Views

0 replies

7 likes

  • 1244 Views
  • 0 replies
  • 7 likes