Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

121961 Views

83 replies

27 likes

  • 121961 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116432 Views

291 replies

22 likes

  • 116432 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9041 Views

1 replies

6 likes

  • 9041 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150054 Views

0 replies

26 likes

Mac
Windows
  • 150054 Views
  • 0 replies
  • 26 likes

Superuser Contribution Why won't my music play on the desktop?

My music will play on my phone, etc but when I get to work to listen to it, it won't play any music.... but will play podcasts or books, etc. just not the music. I have logged out of everything, I have restarted the computer, my computer sound works,...

Newbie

My music will play on my phone, etc but when I get to work to listen to it, it won't play any music.... but will play podcasts or books, etc. just not the music. I have logged out of everything, I ha...

Eni

Moderator

300 Views

1 replies

0 likes

  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Affichage

Bonjour,Impossible d'ouvrir Spotify en plein écran. Que faire ?Merci.Philo

Newbie

Bonjour, Impossible d'ouvrir Spotify en plein écran.  Que faire ? Merci. Philo  

Joan

Moderator

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution i cant seem to upload a photo of me and my friend as our playlist cover

PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 11My Question or Issuei'm the owner of my friend and i's playlist and i just cant upload this one photo of us for the album cover. ive tried all of my devices. on my phone and ipad i...

Newbie

  Plan Premium Country United States Device Windows Operating System Windows 11 My Question or Issue i'm the owner of my friend and i's playlist and i just cant upload this one photo o...

Vasil

Moderator

342 Views

3 replies

3 likes

  • 342 Views
  • 3 replies
  • 3 likes

Superuser Contribution Can't change playlist cover

PlanPremiumCountryBrazilDeviceDesktop Windows, LG K61Operating System(Android, Windows 11) My Question or IssueI simply cannot change my playlist covers. Doesn't matter If I'm using Windows App, Web Browser or Android app. And before you ask, the des...

Casual Listener

Plan Premium Country Brazil Device Desktop Windows, LG K61 Operating System (Android, Windows 11)   My Question or Issue I simply cannot change my playlist covers. Doesn't matter If I'...

Eni

Moderator

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Desktop app crashing

FamilyCountry DeviceWindows 10 ProOperating SystemEdition Windows 10 ProVersion 22H2Installed on ‎6/‎12/‎2020OS build 19045.2788Experience Windows Feature Experience Pack 120.2212.4190.0 My Question or IssueSpotify Version Spotify for Windows1.2.8.92...

Regular

Family Country   Device Windows 10 Pro Operating System Edition Windows 10 Pro Version 22H2 Installed on ‎6/‎12/‎2020 OS build 19045.2788 Experience Windows Feature Experience Pack 120...

Eni

Moderator

6933 Views

3 replies

0 likes

Account
Subscription
  • 6933 Views
  • 3 replies
  • 0 likes

new user interface

spotify version :1.2.8.923.g4f94bf0dPlanFreeCountryEnglandDeviceAcer laptopOperating Systemwindows 10 My Question or Issuehow do i disabled the new ui its really ugly and hard to use because of how much stuff there is and i cant find anything man

Newbie

spotify version : 1.2.8.923.g4f94bf0d Plan Free Country England Device Acer laptop Operating System windows 10   My Question or Issue how do i disabled the new ui its really ugly and...

LightningStrike

Casual Listener

1063 Views

2 replies

1 likes

Help
new UI
Spotify for Windows 1.2.8.923.g4f94bf0d
  • 1063 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution [Windows] Songs doesn't play/download

PlanPremiumCountryTurkeyDeviceLaptop (Client version is 1.2.8.923)Operating SystemWindows 11 My Question or IssueHello there! I met with two problems: first one is that I can't play any song in any album. The only places where I can still listen are ...

Regular

Plan Premium Country Turkey Device Laptop (Client version is 1.2.8.923) Operating System Windows 11   My Question or Issue Hello there! I met with two problems: first one is that I can...

NaruuuWhite

Regular

930 Views

3 replies

0 likes

  • 930 Views
  • 3 replies
  • 0 likes

Solved!! Keyboard hotkey 'jump to letter' broken (Desktop)

Hi, I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead. There are 2 playlist functions that seem to have broken/disappeared in an update late 2019. 1.) Previously if I doub...

Regular

Hi,   I have had this problem for a couple of months now, I found an older topic that described the same issue but it seems to be dead.   There are 2 playlist functions that seem to hav...

superbay_

Newbie

1319 Views

3 replies

0 likes

alpha key
broken
HotKey
  • 1319 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Win10] Desktop App crashing when uploading image to playlist

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every time I try to upload an image to my playlist cover image, the whole app cras...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of 10/03/22 I'm completely up to date on updates for Windows 10 and Spotify desktop app. Every ...

derpfam

Casual Listener

1347 Views

9 replies

2 likes

Desktop
Desktop (Windows)
desktop app
Desktop Windows 10
Playlist Photo
Win10
Windows 10
  • 1347 Views
  • 9 replies
  • 2 likes

Discover Weekly Bad

I'm just fed up of my discover weekly being bad all the time. I know this is old news but there's always something Scooby Doo related in there. I have no interest in this and its been almost every week since I made my account that there has been a Sc...

Newbie

I'm just fed up of my discover weekly being bad all the time. I know this is old news but there's always something Scooby Doo related in there. I have no interest in this and its been almost every we...

Blueberry

Roadie

1191 Views

2 replies

2 likes

  • 1191 Views
  • 2 replies
  • 2 likes

Music found through the search-function won't play (same with "recommended songs")

PlanPremiumCountrySwedenDeviceLenovo YogaOperating SystemWindows 10 home My Question or IssueIf I search for music throught the search-function, Spotify won't play it. If i scroll to the end of my playlists to where the section is where spotify recom...

Newbie

Plan Premium Country Sweden Device Lenovo Yoga Operating System Windows 10 home   My Question or Issue If I search for music throught the search-function, Spotify won't play it. If i s...

kaworu_bloodpaw

Roadie

344 Views

1 replies

0 likes

music won't play
  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add local files to spotify app anymore

PlanPremium Device(Winsows PC)Operating System(Windows 10) My Question or IssueI had issue with some local files not being able to load in the spotify destop app anymore. They worked previously, so there should not be any issue with the files. I trie...

Regular

Plan Premium   Device (Winsows PC) Operating System (Windows 10)   My Question or Issue I had issue with some local files not being able to load in the spotify destop app anymore. ...

Joan

Moderator

849 Views

11 replies

0 likes

  • 849 Views
  • 11 replies
  • 0 likes

Superuser Contribution good evening, I get a message that says "now spotify can't play this conten

good evening, I get a message that says"now spotify can't play this content".I tried them all but it doesn't play any songs. What can I still do?

Visitor

good evening, I get a message that says "now spotify can't play this content". I tried them all but it doesn't play any songs. What can I still do?

Alex

Spotify Legend

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is not letting me reorganise my playlist order

PlanFree/PremiumCountry Device(Surface Pro 7)Operating System(Windows 11) My Question or Issue A couple of days ago I was going through and reorganising my playlists, (moving the playlists above/below each other and putting them into folders, I reali...

Newbie

Plan Free/Premium Country   Device (Surface Pro 7) Operating System (Windows 11)   My Question or Issue   A couple of days ago I was going through and reorganising my playli...

MattSuda

Spotify Star

5596 Views

8 replies

1 likes

  • 5596 Views
  • 8 replies
  • 1 likes

Can't play music except if it's in my liked

I'm on PC and for the past week or so i have not been able to play any music from the home page whatsoever, it doesn't even show up on the bottom. I have to add it to my liked to play it. I tried a reinstall and the issue has still not been resolved....

Visitor

I'm on PC and for the past week or so i have not been able to play any music from the home page whatsoever, it doesn't even show up on the bottom. I have to add it to my liked to play it. I tried a r...

BabyEcho0_YT

Roadie

283 Views

2 replies

0 likes

  • 283 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify for Windows client getting worse with every update

PlanPremiumCountry Czech RepublicDevicePCOperating SystemWindows 10 My Question or IssueHello, I would just like to congratulate Spotify Windows Desktop client team for probably the most rapid barrage of regressions I've seen in years. It's getting w...

Music Fan

Plan Premium Country  Czech Republic Device PC Operating System Windows 10   My Question or Issue Hello,   I would just like to congratulate Spotify Windows Desktop client ...

Krakenus

Newbie

1569 Views

5 replies

8 likes

  • 1569 Views
  • 5 replies
  • 8 likes

Superuser Contribution okay so you see the spotify login page on web, how do I create ?

SPotify used to show how to create like the login/sigin up page but I can't seem to find it no was they have changed the documentation site. I know how to create a playlist and find the tracks but I don't know how to create the spotify authorisation ...

Visitor

SPotify used to show how to create like the login/sigin up page but I can't seem to find it no was they have changed the documentation site. I know how to create a playlist and find the tracks but I ...

Eni

Moderator

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Certain Local Files Won't Play

Australia, Family Premium PlanDesktop App Windows 11, Surface Pro 6 This problem has been posted about and resolved before HOWEVER this solution no longer works, or perhaps only worked for Windows 10. Certain local files which work fine in WMP and ar...

Regular

Australia, Family Premium Plan Desktop App Windows 11, Surface Pro 6   This problem has been posted about and resolved before HOWEVER this solution no longer works, or perhaps only worked for...

313 Views

0 replies

0 likes

  • 313 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Why was the playlist manual ordering feature removed?!

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10Today 2023-03-24 I woke up to my spotify meticulously 300+ ordered playlists completely changed.The only ordering options offered are:Recent (the playlists you played recently)Recently AddedAl...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10 Today 2023-03-24 I woke up to my spotify meticulously 300+ ordered playlists completely changed. The only ordering optio...

MattSuda

Spotify Star

1550 Views

2 replies

4 likes

  • 1550 Views
  • 2 replies
  • 4 likes