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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81380 Views

40 replies

68 likes

  • 81380 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778019 Views

503 replies

64 likes

  • 778019 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18535 Views

19 replies

5 likes

  • 18535 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2819 Views

0 replies

4 likes

  • 2819 Views
  • 0 replies
  • 4 likes

music stops almost as soon as it starts

I just got a premium account and went to my favorite artist. As soon as I clicked on one of his songs, it started playing a random song from his album and for only 11 seconds. I cannot get spotify to play for longer.

Visitor

I just got a premium account and went to my favorite artist. As soon as I clicked on one of his songs, it started playing a random song from his album and for only 11 seconds. I cannot get spotify to...

Prague

Community Legend

355 Views

1 replies

1 likes

  • 355 Views
  • 1 replies
  • 1 likes

Superuser Contribution Connect to Sonos Keeps Failing

PlanPremiumCountryUSADeviceWindows PC; Pixel 5aOperating SystemWindows 10Spotify VersionWindows 1.2.5.1006.g22820f93 and Android 8.8.12.545 My Question or IssueConnect to devices (in my case, a Sonos) doesn't work. I try to connect to a Sonos, and (a...

Music Fan

Plan Premium Country USA Device Windows PC; Pixel 5a Operating System Windows 10 Spotify Version Windows 1.2.5.1006.g22820f93 and Android 8.8.12.545   My Question or Issue Connect to...

Eni

Moderator

1903 Views

14 replies

0 likes

Connect
fail
  • 1903 Views
  • 14 replies
  • 0 likes

Solved!! Press play and nothing happens. Only works after pressing heart button.

Spotify for Windows1.2.0.1165.gabf054abWhen I search for an album and press play, nothing happens. After I press the heart button to "Save to your Library" it will start playing normally.

Casual Listener

Spotify for Windows 1.2.0.1165.gabf054ab When I search for an album and press play, nothing happens. After I press the heart button to "Save to your Library" it will start playing normally.

ayates1

Casual Listener

1721 Views

2 replies

0 likes

  • 1721 Views
  • 2 replies
  • 0 likes

Superuser Contribution Metadata broken for local music files FLAC

On windows and to some extent on android. I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV. Unlike other music players, spotify completely breaks the metadata. Album covers do not display at all and album ...

Regular

On windows and to some extent on android.  I rip my Cds to FLAC and download other files from bandcamp in FLAC, It's even worse with WAV.  Unlike other music players, spotify completely breaks ...

MihailY

Moderator

2284 Views

4 replies

1 likes

  • 2284 Views
  • 4 replies
  • 1 likes

Podcast Not Playing

Hi, I uploaded a new episode of my podcast:https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfcAnd it will not play. I've tried on Desktop (Windows) and mobile (Android). It's playing fine on other services such as Apple Podcas...

Visitor

Hi, I uploaded a new episode of my podcast: https://open.spotify.com/episode/01Amy6aCJVnf8YV3RlO0gs?si=cd5422f037734bfc And it will not play. I've tried on Desktop (Windows) and mobile (Android). I...

Amay

Spotify Star

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Battery life impacts on Win10

PlanFree/PremiumCountryUSDevice(Notebook win Win10 and above OS) Operating System(Windows 10) My Question or Issue:I am using Spotify to play music only mode, the battery life is almost equal to view Netflix video streaming online. I am expecting a l...

Newbie

Plan Free/Premium Country US Device (Notebook win Win10 and above OS)  Operating System (Windows 10)   My Question or Issue: I am using Spotify to play music only mode, the batter...

Alex

Spotify Legend

1637 Views

1 replies

0 likes

  • 1637 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics sometimes show [OBJ] character at end of line.

PlanFreeCountry DeviceLenovo laptopOperating SystemWindows 10 My Question or IssueSeems to be very rare (only time I encountered it was in the track Dsco by Sweet Trip at 1:50) but sometimes at the end of the line there is an [OBJ] character.Screensh...

Newbie

Plan Free Country   Device Lenovo laptop Operating System Windows 10   My Question or Issue Seems to be very rare (only time I encountered it was in the track Dsco by Sweet Trip a...

Alex

Spotify Legend

2158 Views

3 replies

1 likes

  • 2158 Views
  • 3 replies
  • 1 likes

Solved!! Do I need to Update and if so how?

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023. The Spotify App doesn't list an update and when I download it from the spotify site it tells...

Casual Listener

I am currently using version 1.1.53.608.g7ed9c03a-a on Windows 10. I received an email saying the app is out of date and needs to be updated by May 12, 2023.   The Spotify App doesn't list an ...

Maxim

Spotify Star

2071 Views

1 replies

0 likes

  • 2071 Views
  • 1 replies
  • 0 likes

Wrong plays counter

PlanPremiumCountryROOperating SystemWindows 11 My Question or IssueWhen I enter the album screen, the application shows some information and when I return from the lyrics screen, other information. See the photos

Casual Listener

  Plan Premium Country RO Operating System Windows 11   My Question or Issue When I enter the album screen, the application shows some information and when I return from the lyrics...

omatei0111

Casual Listener

420 Views

2 replies

0 likes

  • 420 Views
  • 2 replies
  • 0 likes

[Desktop][Other] Poor sound quality on WIndows 10

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, and other sources. I just tried a few different album...

Visitor

I am new to Spotify and giving it a try with the basic service. My Windows 10 workstation has a better than decent audio system as evidenced by its delivery of expected quality on U-Tube, Pandora, an...

puklars

Visitor

751 Views

2 replies

1 likes

Desktop
Other
  • 751 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify desktop app does not respond multiple times a day

PlanPremiumCountryGermanyDeviceDell Latitude 5411Operating SystemWindows 10 My Question or IssueI'm listening to music during work. And it happens many times per day, that the desktop app does not respond anymore. The music keeps playing, but the app...

Music Fan

Plan Premium Country Germany Device Dell Latitude 5411 Operating System Windows 10   My Question or Issue I'm listening to music during work. And it happens many times per day, that th...

Joan

Moderator

946 Views

5 replies

0 likes

  • 946 Views
  • 5 replies
  • 0 likes

Superuser Contribution Podcasts/artists/albums won't load

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Visitor

Iv'e had this issue for a week now on my browser. I have tried to relog, clear cache and restart nothing helps.

Dian

Spotify Legend

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Deleted playlists still showing up under 'good morning'

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Visitor

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Dian

Spotify Legend

342 Views

1 replies

0 likes

  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify wont update to the new layout.

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Visitor

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Dian

Spotify Legend

371 Views

1 replies

1 likes

  • 371 Views
  • 1 replies
  • 1 likes

Superuser Contribution cannot drag songs into playlist in desktop

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

Visitor

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

AlejaR

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on web version via chrome

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Google it tells me I have no account linked with my goog...

Visitor

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Googl...

Eni

Moderator

834 Views

1 replies

0 likes

  • 834 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not Working since I updated to Windows 11

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't want to work.

Casual Listener

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't wan...

AlejaR

Moderator

705 Views

3 replies

0 likes

  • 705 Views
  • 3 replies
  • 0 likes

Superuser Contribution "connect to speaker" popup on every start

PlanPremiumDevicePCOperating SystemWindows 10Spotify für Windows1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed version)My Question or IssueOn (nearly) every Spotify start on my wi...

Music Fan

Plan Premium Device PC Operating System Windows 10 Spotify für Windows 1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed ver...

MihailY

Moderator

425 Views

1 replies

0 likes

  • 425 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has no audio

OS Name Microsoft Windows 10 HomeSystem Model Blade 15 Base Model (Early 2020) - RZ09-0328I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but my Spotify will not play audio on my laptop. It will, h...

Casual Listener

OS Name Microsoft Windows 10 Home System Model Blade 15 Base Model (Early 2020) - RZ09-0328 I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but ...

Eni

Moderator

704 Views

5 replies

0 likes

  • 704 Views
  • 5 replies
  • 0 likes