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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137238 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 137238 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53494 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53494 Views
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  • 33 likes

Superuser Contribution Spotify app randomly switches playlist

PlanPremiumCountryUSA DeviceHappens on PC, Alexa echo, LG Stylo4+Operating SystemWindows 10, Android. My Question or IssueIssue: Spotify will randomly swap to playlist > By JustinL and volume will drop to 0%I haven't been able to find an exact trigge...

  • Casual Listener
  • Plan Premium Country USA   Device Happens on PC, Alexa echo, LG Stylo4+ Operating System Windows 10, Android.   My Question or Issue Issue: Spotify will randomly swap to playlist...
  • Novy
  • Moderator
  • 307 Views
  • 5 replies
  • 0 likes
  • 307 Views
  • 5 replies
  • 0 likes

Discover weekly suddenly missing

PlanFree/PremiumCountryThe NetherlanndsDeviceDesktopOperating SystemWindows 10 My Question or IssueThis morning I was excited to go through my new discover weekly, only to realise it cannot be found anywhere. What happened?Discover weekly has been th...

  • Music Fan
  • Plan Free/Premium Country The Netherlannds Device Desktop Operating System Windows 10   My Question or Issue This morning I was excited to go through my new discover weekly, only to re...
  • MateusM
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Add the function to sort by "recently added" in the drop down filter.

Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.

  • Visitor
  • Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.
  • Novy
  • Moderator
  • 142 Views
  • 1 replies
  • 2 likes
  • Desktop
    Playlists
  • 142 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Playlist created from local files saved with Spotify native files [edited]

Hi there, On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotify files only. Is this possible? Does anybody know a workarou...

  • Regular
  • Hi there,  On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotif...
  • allebg
  • Newbie
  • 5771 Views
  • 7 replies
  • 0 likes
  • 5771 Views
  • 7 replies
  • 0 likes

Superuser Contribution No sound from Desktop app

Been listening fine since installing Spotify Desktop on new PC a week ago.Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is playing (song progress timer updates every second). Volum...

  • Newbie
  • Been listening fine since installing Spotify Desktop on new PC a week ago. Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is play...
  • Reinhardtscheun
  • Newbie
  • 954 Views
  • 6 replies
  • 2 likes
  • 954 Views
  • 6 replies
  • 2 likes

Solved!!Superuser Contribution One playlist not showing up

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueOne of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice it till today, but it could be because I only used this playlist again to...

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  • Music Fan
  • Plan Premium Country Singapore Operating System Windows 10   My Question or Issue One of my playlists on my desktop app is not showing up... Not sure what the issue is? I didn't notice i...
  • Eni
  • Moderator
  • 3837 Views
  • 3 replies
  • 0 likes
  • 3837 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify web keep skipping songs and play only first 10 seconds then stops

I'm having an annoying issue with Spotyfy web, as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. It's really annoying. I'm using is at work and I'm not allowed...

  • Visitor
  • I'm having an annoying issue with Spotyfy web,   as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. &...
  • Alex
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files can't be played anymore

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSome local files that were perfectly playable yesterday can't be played anymore on the desktop app. They're greyed out in my "liked songs" and the message I get is ...

  • Visitor
  • Plan Premium Country Japan Device Desktop PC Operating System Windows 10   My Question or Issue Some local files that were perfectly playable yesterday can't be played anymore on the d...
  • Ver
  • Spotify Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play podcast, Ads continuously play

I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just nonstop ads for 15 minutes... restarted my browser and...

  • Visitor
  • I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just non...
  • internetrando
  • Visitor
  • 6741 Views
  • 14 replies
  • 8 likes
  • 6741 Views
  • 14 replies
  • 8 likes

Download the details of a playlist

How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.

  • Newbie
  • How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.
  • Moniikka19
  • Visitor
  • 404 Views
  • 1 replies
  • 0 likes
  • Windows
  • 404 Views
  • 1 replies
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Superuser Contribution Noise Levels Jumps to 100% When I Open the App

PlanStudentCountryUSADevicePCOperating SystemWindows 10 My Question or IssueLately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% however, just the other day when I opened spotify it raised the volume to 100...

  • Casual Listener
  • Plan Student Country USA Device PC Operating System Windows 10   My Question or Issue Lately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% h...
  • Eni
  • Moderator
  • 342 Views
  • 3 replies
  • 0 likes
  • 342 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify going through Downloads, causing lag.

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I tried googling around but I couldn't find an answer, so here goes! When I boot my pc, everything starts to lag up once I get into windows. This takes a...

  • Roadie
  • Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi! I tried googling around but I couldn't find an answer, so here goes! ...
  • Eni
  • Moderator
  • 269 Views
  • 5 replies
  • 0 likes
  • 269 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify lyrics cropped

PlanFreeOperating SystemWindows 10 My Question or Issue:In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is also a grey bar below for the ads but no ads ever show up and it ends up h...

  • Casual Listener
  • Plan Free Operating System Windows 10   My Question or Issue: In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is a...
  • Alex
  • Moderator
  • 1089 Views
  • 3 replies
  • 1 likes
  • 1089 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution error code auth:15

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only this button where it says something went wrong and you should try to refresh but ...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only thi...
  • CarlosE
  • Moderator
  • 47633 Views
  • 7 replies
  • 5 likes
  • 47633 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify Desktop AND Web Player do not work on any browser

PlanPremiumCountryFranceDevicei've a gaming computer so hardware is not the problem.Operating SystemWindows 8.1My Question or IssueHello.I've got the following problem for like one year now. (Sorry for my bad english).Whenever i want to listen to Spo...

  • Visitor
  • Plan Premium Country France Device i've a gaming computer so hardware is not the problem. Operating System Windows 8.1 My Question or Issue Hello. I've got the following problem for like on...
  • CarlosE
  • Moderator
  • 408 Views
  • 1 replies
  • 0 likes
  • brave
    chrome
    Desktop
    ip adress
    Mozilla
    Nonsense
    opera
    VPN
    Web Player
  • 408 Views
  • 1 replies
  • 0 likes

Solved!! How do I make of suggest an edit to a song credit?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Regular
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • TreyAnastasio
  • Spotify Star
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes playlist seems useless on desktop

PlanPremiumCountryUSADeviceiPhone X, PCOperating SystemiOS 14.6, Windows 10 My Question or IssueSo I have moved to using Spotify as my only podcast app. I like it for the most part and things are getting better with the UI, but here is one thing I ca...

  • Newbie
  • Plan Premium Country USA Device iPhone X, PC Operating System iOS 14.6, Windows 10   My Question or Issue So I have moved to using Spotify as my only podcast app. I like it for the mos...
  • Julian
  • Moderator
  • 294 Views
  • 1 replies
  • 2 likes
  • 294 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lyrics feature preview bug when friends list is displayed

hi, I believe I found a bug. In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the text doesn't fit and doesn't display completely: At least I di...

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  • Visitor
  • hi, I believe I found a bug.   In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the te...
  • Jeremy
  • Spotify
  • 319 Views
  • 1 replies
  • 0 likes
  • Desktop (Windows)
  • 319 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Premium Crackling on Windows 10 only

PlanPremiumCountryUSDevice / Operating SystemWindows 10 Desktop with Realtek sound on motherboard My Question or IssueI have tried seemingly everything for weeks with no resolution to Spotify crackling on my desktop. Both the app AND the web player c...

  • Casual Listener
  • Plan Premium Country US Device / Operating System Windows 10 Desktop with Realtek sound on motherboard   My Question or Issue I have tried seemingly everything for weeks with no res...
  • heyitsbort
  • Casual Listener
  • 2839 Views
  • 3 replies
  • 1 likes
  • crackle
  • 2839 Views
  • 3 replies
  • 1 likes

Superuser Contribution Full Discography Not Showing When Zoomed Out

PlanPremiumOperating SystemWindows 10 My Question or IssueDesktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an artist will only show 25 albums, if you're using the regular view sc...

  • Regular
  • Plan Premium Operating System Windows 10   My Question or Issue Desktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an ...
  • Novy
  • Moderator
  • 567 Views
  • 10 replies
  • 1 likes
  • 567 Views
  • 10 replies
  • 1 likes