Why wont spotify open

[New user]

When I click on the spotify app it says Spotify isn't responding and wont open

[Lyubka]

Hey there,

Thank you for reaching out here in the Community.

We'd recommend that you restart your device and test if you'll be able to open your Spotify app.

If you still experience this, it might be caused by an issue with your device's cache. Not to worry, performing a clean reinstall on the affected device with the steps here should help solve this. It'll get you the latest app version with all necessary updates and fixes and will remove any corrupted files from previous installations.

Hope this helps. If you need anything else, the Community is here for you 🙂