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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

llllIIIIlllII

Casual Listener

8942 Views

94 replies

42 likes

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  • 94 replies
  • 42 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

MIKAAAAEL

Regular

737 Views

12 replies

1 likes

Possible Bug
  • 737 Views
  • 12 replies
  • 1 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

Yordan

Moderator

1712 Views

33 replies

2 likes

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  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8222 Views

0 replies

4 likes

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  • 0 replies
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spotify stops playing

PlanfreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently spotify will randomly stop playing music. It happenes during adds. The add will want to play, but it just sits there on 0 of 30 seconds. I tried reinstalling the app, b...

Casual Listener

Plan free Country USA Device PC Operating System Windows 10   My Question or Issue Recently spotify will randomly stop playing music.  It happenes during adds.  The add will ...

stickyfingers-5074

Visitor

2694 Views

7 replies

5 likes

Bugged playback
  • 2694 Views
  • 7 replies
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Superuser Contribution Web Player and Desktop App not working

PlanPremiumCountrySingaporeDeviceASUS 2018 Windows LaptopOperating SystemWindows 10 My Question or IssueHi, I've been unable to get Spotify to work on both the Web Player and the Desktop app. I only started facing this problem in the last couple of w...

Casual Listener

  Plan Premium Country Singapore Device ASUS 2018 Windows Laptop Operating System Windows 10   My Question or Issue Hi, I've been unable to get Spotify to work on both the Web Pl...

k3vln

Casual Listener

3444 Views

3 replies

0 likes

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Superuser Contribution Desktop App Crashes on Launch ONLY on My Account

PlanPremium (Duo, I am the plan admin)CountryUSADeviceHP Omen 45L & Razer Blade Pro 17Operating SystemWindows 11 & Windows 10 My Question or IssueBeen trying to sort this with both the @SpotifyCares support Twitter and the Spotify Support website mes...

Visitor

Plan Premium (Duo, I am the plan admin) Country USA Device HP Omen 45L & Razer Blade Pro 17 Operating System Windows 11 & Windows 10   My Question or Issue Been trying to sort ...

Alex

Spotify Legend

820 Views

1 replies

0 likes

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  • 1 replies
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I downloaded a file and it was a malware for spotify

PlanFreeCountryIsraelDevicePcOperating SystemWindows 10 My Question or IssueOk so the other day i download a "free" spotify premium on my pc and what it did is just awful. I knew it wont work but now i cant use the spotify app and the web player and ...

Casual Listener

  Plan Free Country Israel Device Pc Operating System Windows 10   My Question or Issue Ok so the other day i download a "free" spotify premium on my pc and what it did is just a...

mragvania

Casual Listener

2183 Views

4 replies

0 likes

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Superuser Contribution [Desktop] Local files album art problems

Some album art from local files won't load properly and will display the album art of the previous song. I tried EVERYTHING and I can't seem to fix it. Here is a list of what I tried :-Changing the directory-Reinstalling Spotify-Making sure there are...

Gig Goer

Some album art from local files won't load properly and will display the album art of the previous song. I tried EVERYTHING and I can't seem to fix it.    Here is a list of what I tried :...

Alex

Spotify Legend

672 Views

2 replies

1 likes

Desktop
  • 672 Views
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Superuser Contribution Playlist folder view

PlanPremiumCountryBelgiumDeviceDell Latitude 5501Operating SystemWindows 10 My Question or IssueRecently, the desktop interface (both web and app) of spotify has changed. Since then, my playlist subfolders are not displayed anymore, but directly the ...

Music Fan

Plan Premium Country Belgium Device Dell Latitude 5501 Operating System Windows 10   My Question or Issue Recently, the desktop interface (both web and app) of spotify has changed. Sin...

OllNoll

Casual Listener

4240 Views

10 replies

7 likes

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  • 10 replies
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Solved!!Superuser Contribution What's new broken on Desktop

Hello,I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I try to open it (pic 1). However, the feed works fine on t...

Visitor

Hello, I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I tr...

SeawaterMalone

Visitor

3708 Views

12 replies

0 likes

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Superuser Contribution songs will not play

PlanfreeCountryunited kingdomDevicewindows desktopOperating Systemwindows 10 My Question or Issuei try to play a song and it says spotify can't play this right now but when i try and play it on the web player it plays the song

Casual Listener

  Plan free Country united kingdom Device windows desktop Operating System windows 10   My Question or Issue i try to play a song and it says spotify can't play this right now bu...

AlejaR

Moderator

832 Views

3 replies

0 likes

"Now Playing"
  • 832 Views
  • 3 replies
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Browsing albums using new sidebar

I have lots of albums saved for future listening, but the new sidebar makes it very difficult scrolling through them. I use compact mode, so all albums are listed as text. I tried disabling compact mode, but it's difficult scrolling through album thu...

Roadie

I have lots of albums saved for future listening, but the new sidebar makes it very difficult scrolling through them. I use compact mode, so all albums are listed as text.   I tried disabling ...

words_and_music

Newbie

1197 Views

3 replies

2 likes

  • 1197 Views
  • 3 replies
  • 2 likes

Superuser Contribution Spotify crashes when trying to play local files

PlanPremiumDeviceHP LaptopOperating SystemWindows 10 My Question or Issuewhenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close immediately. this does not happen with regular tracks on the same playlist, ...

Casual Listener

Plan Premium Device HP Laptop Operating System Windows 10   My Question or Issue whenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close imme...

Joan

Moderator

3148 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution I need to restart spotify often to be able to play songs

PlanPremiumCountryFrance Operating SystemWindows 10 My Question or Issue Often spotify does not play songs.When i click on PLAY button nothing happens ( the button does not react: any green play buytton, or the white play button at the bottom).It is ...

Visitor

Plan Premium Country France  Operating System Windows 10   My Question or Issue     Often spotify does not play songs. When i click on PLAY button nothing happens ( the...

Susan_GP

Moderator

1531 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify crashes immediatly

PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWhenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon shows up for a split second in the tray. If I hover over it in the task...

Newbie

Plan Premium Country Sweden Operating System Windows 10   My Question or Issue Whenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon...

Huothar

Roadie

2045 Views

12 replies

2 likes

  • 2045 Views
  • 12 replies
  • 2 likes

Superuser Contribution Songs don't play on the Windows app

Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is not possible to play the content. if you downloaded it pleas...

Visitor

Hi.   I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is ...

user-removed

Not applicable

654 Views

4 replies

0 likes

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Superuser Contribution desktop app

The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems.

Visitor

The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems....

Joan

Moderator

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug Report - Incorrect Time

PlanPremiumCountryUnited KingdomDeviceWindows 11My Question or IssueThe "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spotify but the issue still happens.

Regular

Plan Premium Country United Kingdom Device Windows 11 My Question or Issue The "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spo...

OscarDC

Moderator

1249 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Desktop lyrics sometime only show the current line and not the whole song

PlanPremiumCountryCanada DeviceHP EnvyOperating SystemWindows 10 My Question or IssueWhen I open the lyrics to a song on desktop, I am only seeing the current line and a couple upcoming lines. I have previously been able to see and scroll through the...

Newbie

Plan Premium Country Canada   Device HP Envy Operating System Windows 10   My Question or Issue When I open the lyrics to a song on desktop, I am only seeing the current line and...

Alex

Spotify Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
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Solved!!Superuser Contribution Sidebar with album and artist information

My Question or IssueHi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it anymore.For me, it was really helpful.

Casual Listener

My Question or Issue Hi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it any...

iim2godly

Casual Listener

7189 Views

12 replies

5 likes

  • 7189 Views
  • 12 replies
  • 5 likes

Solved!!Superuser Contribution Huge empty space in "add to playlist" dropdown

PlanPremiumCountryGermanyDeviceMultiple Computers (Desktops & Laptops)Operating SystemWindows 10 & Windows 11 My Question or IssueI have this issue where i have a huge empty space in the dropdown menu when adding a song to playlist.I attached a scree...

Newbie

Plan Premium Country Germany Device Multiple Computers (Desktops & Laptops) Operating System Windows 10 & Windows 11   My Question or Issue I have this issue where i have a hug...

cmbnlover

Casual Listener

1060 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Access Denied on Windows 10 Desktop App

PlanFree/PremiumCountryItalyDeviceDesktopOperating SystemWindows 10 21h2 My Question or IssueI get this string when i access on spotify: AccessDeniedAccess DeniedTZ1A4TJN23DJH9BD6f3b75dAIMKXgTzzZOZ06p3YsT/GGYNEgusUkgWZnFMqLT2BnTkOL5g5cxX/VqVMwW6svJfq...

Casual Listener

Plan Free/Premium Country Italy Device Desktop Operating System Windows 10 21h2   My Question or Issue I get this string when i access on spotify:   AccessDeniedAccess DeniedTZ1...

Alex

Spotify Legend

2025 Views

3 replies

0 likes

  • 2025 Views
  • 3 replies
  • 0 likes