Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
27248 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
942543 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
52332 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumDeviceHP LaptopOperating SystemWindows 10 My Question or Issuewhenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close immediately. this does not happen with regular tracks on the same playlist, ...
Plan Premium Device HP Laptop Operating System Windows 10 My Question or Issue whenever i try to play ANY local file that i have dragged on to a playlist, spotify will crash/close imme...
Moderator
3102 Views
4 replies
0 likes
PlanPremiumCountryFrance Operating SystemWindows 10 My Question or Issue Often spotify does not play songs.When i click on PLAY button nothing happens ( the button does not react: any green play buytton, or the white play button at the bottom).It is ...
Plan Premium Country France Operating System Windows 10 My Question or Issue Often spotify does not play songs. When i click on PLAY button nothing happens ( the...
Moderator
1525 Views
1 replies
0 likes
PlanPremiumCountrySwedenOperating SystemWindows 10 My Question or IssueWhenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon shows up for a split second in the tray. If I hover over it in the task...
Plan Premium Country Sweden Operating System Windows 10 My Question or Issue Whenever I open the Spotify app on my laptop it crashes. It shows that its open in the taskbar and the icon...
Roadie
1992 Views
12 replies
2 likes
Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is not possible to play the content. if you downloaded it pleas...
Hi. I downloaded the app for Windows and song's don't play. When I click play the song starts for less than one second (I don't hear anything) and then it stops and I see the message "it is ...
Not applicable
643 Views
4 replies
0 likes
The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems.
The spotify app on my laptop logged me out and won't log me back in? I've logged in on my browser but that won't register to the app. I've also redownloaded the app and it's having the same problems....
Moderator
560 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceWindows 11My Question or IssueThe "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spotify but the issue still happens.
Plan Premium Country United Kingdom Device Windows 11 My Question or Issue The "Played" time is in the future, the current time on the device is synchronized/correct. I've tried restarting Spo...
Moderator
1188 Views
5 replies
0 likes
PlanPremiumCountryCanada DeviceHP EnvyOperating SystemWindows 10 My Question or IssueWhen I open the lyrics to a song on desktop, I am only seeing the current line and a couple upcoming lines. I have previously been able to see and scroll through the...
Plan Premium Country Canada Device HP Envy Operating System Windows 10 My Question or Issue When I open the lyrics to a song on desktop, I am only seeing the current line and...
Spotify Legend
628 Views
1 replies
0 likes
My Question or IssueHi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it anymore.For me, it was really helpful.
My Question or Issue Hi, I don't know why the sidebar with the album cover and the artist information on the desktop app (Windows 10) suddenly disappear. I can't find the button to reactivate it any...
Casual Listener
7110 Views
12 replies
5 likes
PlanPremiumCountryGermanyDeviceMultiple Computers (Desktops & Laptops)Operating SystemWindows 10 & Windows 11 My Question or IssueI have this issue where i have a huge empty space in the dropdown menu when adding a song to playlist.I attached a scree...
Plan Premium Country Germany Device Multiple Computers (Desktops & Laptops) Operating System Windows 10 & Windows 11 My Question or Issue I have this issue where i have a hug...
Casual Listener
1037 Views
2 replies
0 likes
PlanFree/PremiumCountryItalyDeviceDesktopOperating SystemWindows 10 21h2 My Question or IssueI get this string when i access on spotify: AccessDeniedAccess DeniedTZ1A4TJN23DJH9BD6f3b75dAIMKXgTzzZOZ06p3YsT/GGYNEgusUkgWZnFMqLT2BnTkOL5g5cxX/VqVMwW6svJfq...
Plan Free/Premium Country Italy Device Desktop Operating System Windows 10 21h2 My Question or Issue I get this string when i access on spotify: AccessDeniedAccess DeniedTZ1...
Spotify Legend
1995 Views
3 replies
0 likes
If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier. The app is installed directly from the Spotify website and not...
If you open "About Spotify" from top left menu - pop-up window appears with text "Spotify () for Windows". I do not know what should be in "()", apparently some additional app identifier.  ...
Music Fan
845 Views
2 replies
0 likes
Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older binges, and nothing! Even tried one that I had never listen...
Having issue playing Podcasts, but all my music is fine whether my personal playlist or a Spotify playlist. Tried accessing old episodes of my current Podcast binge, and episodes of my older bi...
Moderator
63208 Views
5 replies
3 likes
PlanPremiumCountryUSADevice/Operating SystemWindows 10 Desktop My Question or IssueIs there an option to revert the UI to how it before the current update? The desktop app now looks the same as the webplayer. I can no longer scroll through all of an ...
Plan Premium Country USA Device/Operating System Windows 10 Desktop My Question or Issue Is there an option to revert the UI to how it before the current update? The desktop app now lo...
Casual Listener
8414 Views
8 replies
27 likes
PlanPremiumCountryUSDevicePC / Redmi Note 9C NFCOperating SystemWindows 11 / Android 10 My Question or IssueLyrics for some songs do appear on its source (Musixmatch) and on the song's page in browser (https://open.spotify.com/track/xxxxxxxxxxxxxx ),...
Plan Premium Country US Device PC / Redmi Note 9C NFC Operating System Windows 11 / Android 10 My Question or Issue Lyrics for some songs do appear on its source (Musixmatch) and on ...
Moderator
2675 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or Issue
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue
Moderator
528 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueThere is no 'Artists' tab in my Library; the only two tabs I have are 'Playlists' and 'Albums'.According to this post, there should be a way to filter my L...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue There is no 'Artists' tab in my Library; the only two tabs I have are 'Playlist...
Moderator
880 Views
1 replies
0 likes
Desktop app keeps resizing library page after opening app in full screen and than in windowed mode
Desktop app keeps resizing library page after opening app in full screen and than in windowed mode
Music Fan
1327 Views
2 replies
2 likes
PlanPremiumCountryIndia Operating System(windows 11) My Question or IssueI have updated my profile picture on my cellphone, but it is not updating for my desktop.
Plan Premium Country India Operating System (windows 11) My Question or Issue I have updated my profile picture on my cellphone, but it is not updating for my desktop.
Moderator
630 Views
1 replies
0 likes
PlanPremiumCountryUnited States Of AmericaDevicePCOperating SystemWindows 10My Question or IssueWhenever I try to play songs, some of them wont even start playing and some of them will play for about 5-8 seconds then stop (not paused) and then get a ...
Plan Premium Country United States Of America Device PC Operating System Windows 10 My Question or Issue Whenever I try to play songs, some of them wont even start playing and some of them w...
Moderator
21793 Views
17 replies
4 likes
PlanPremium My Question or IssueUpon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and it apparently being the same premium account)
Plan Premium My Question or Issue Upon upgrading to premium I lost all of my playlists on Desktop, but not on other connected devices, despite display name and account name matching (and i...
Spotify Legend
451 Views
1 replies
0 likes
