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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135283 Views
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  • Mac
    Windows
  • 135283 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51885 Views
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  • Windows
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Superuser Contribution Moving multiple songs difficult since 2021 update

PlanPremiumCountryUKDeviceHP Envy TouchsmartOperating SystemWindows 10 My Question or IssueAs much as I like the aesthetic of the new Premium accounts that show album art in playlists, I've noticed that moving multiple songs (albums) around is tricky...

  • Music Fan
  • Plan Premium Country UK Device HP Envy Touchsmart Operating System Windows 10   My Question or Issue As much as I like the aesthetic of the new Premium accounts that show album art in ...
  • wayvox
  • Music Fan
  • 154 Views
  • 2 replies
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  • 154 Views
  • 2 replies
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Sorting playlists on desktop annoying bug

On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image on the left, because you want to be taken to the l...

  • Newbie
  • On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image...
  • 167 Views
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  • 1 likes
  • Social & Random
  • 167 Views
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Superuser Contribution Spotify desktop app mutes itself when other sounds/videos are playing and during gaming

PlanPremiumCountryAustraliaDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueMy Spotify desktop app keeps muting itself whenever another sound on the computer plays, eg when a video or sound plays on chrome or when I am gaming. The son...

  • Visitor
  • Plan Premium Country Australia Device Asus Zenbook Operating System Windows 10   My Question or Issue My Spotify desktop app keeps muting itself whenever another sound on the computer ...
  • hannonsr
  • Casual Listener
  • 4902 Views
  • 4 replies
  • 1 likes
  • 4902 Views
  • 4 replies
  • 1 likes

[Desktop] Spotify "Edit Playlist Details" triggers on any click across 3/4 of the screen. Why?

On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name. How is this a thing? Editing text normally happens when directly clicking on the text. Howeve...

  • Visitor
  • On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name.   How is this a thing?   Edi...
  • 95 Views
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  • 95 Views
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New Spotify desktop app April 2021

releasedate songs and albums are gonebandname under the songname is not goodto much air and empty spaceI would like Song - Bandname - Albumname - Time Why not rightclick on a song and you get releasedate?

  • Regular
  • releasedate songs and albums are gone bandname under the songname is not good to much air and empty space I would like Song - Bandname - Albumname - Time   Why not rightclick on a song and ...
  • sarakham
  • Casual Listener
  • 1301 Views
  • 4 replies
  • 8 likes
  • 1301 Views
  • 4 replies
  • 8 likes

[Desktop][Playlists] Bring Back Ability to Sort Playlists by Artists

I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k? I don't think I need to explain why that ability is needed. (Don't get me started on the visual ...

  • Gig Goer
  • I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k?   I don't think I need to explain why ...
  • sarahfelldown
  • Gig Goer
  • 181 Views
  • 2 replies
  • 0 likes
  • Desktop
    Playlists
  • 181 Views
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Superuser Contribution Discover Menu option no longer available after recent update

PlanPremiumCountry DevicePCOperating System( Windows 10) My Question or IssueAfter the latest update for the desktop version the Browse menu option is no longer available. I used this option all the time. Please can you look into this and add it back...

  • Casual Listener
  •   Plan Premium Country   Device PC Operating System ( Windows 10)   My Question or Issue After the latest update for the desktop version the Browse menu option is no longer ...
  • Woode
  • Casual Listener
  • 335 Views
  • 3 replies
  • 0 likes
  • 335 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows 10 crashes when changing offline storage or trying to add a source

PremiumUSAWindows 10 Pro Version 20H2 OS Build 19042.867 Spotify has a bug when using the browse folder UI control to change a setting. Spotify immediately crashes when trying to change the offline storage location or add a local source. Everything e...

  • Casual Listener
  • Premium USA Windows 10 Pro Version 20H2 OS Build 19042.867   Spotify has a bug when using the browse folder UI control to change a setting.   Spotify immediately crashes when trying t...
  • wombat1369
  • Casual Listener
  • 186 Views
  • 4 replies
  • 0 likes
  • 186 Views
  • 4 replies
  • 0 likes

Superuser Contribution Please restore the ability to copy and paste into specific locations in playlists

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+V to copy and paste songs into particular locations in playlists. This is an...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue As of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+...
  • CarlosE
  • Moderator
  • 174 Views
  • 1 replies
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  • 174 Views
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Superuser Contribution The main page of the application is not loading!

PlanFreeCountryRussiaOperating SystemWindows 10Hello!The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the first restart of the application.The home page in the web app doesn't w...

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  • Newbie
  • Plan Free Country Russia Operating System Windows 10 Hello! The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the firs...
  • Elena
  • Moderator
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast progress bar missing

Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...

  • Newbie
  • Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...
  • Eni
  • Moderator
  • 288 Views
  • 1 replies
  • 3 likes
  • Desktop
    Podcasts
    UI
    UI Issue
  • 288 Views
  • 1 replies
  • 3 likes

Superuser Contribution Album track list now reversed when sorting from newest to oldest in playlists

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish (despite whether I ordered the playlist oldest to n...

  • Casual Listener
  • I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish ...
  • CarlosE
  • Moderator
  • 216 Views
  • 1 replies
  • 3 likes
  • 216 Views
  • 1 replies
  • 3 likes

Solved!! Can no longer see songs on Artist pages

PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...

  • Casual Listener
  • Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite  Operating System Windows 10, Android 10   My Question or Issue Since the update I ca...
  • catsmack80
  • Newbie
  • 927 Views
  • 4 replies
  • 7 likes
  • 927 Views
  • 4 replies
  • 7 likes

Superuser Contribution Albums are not available offline

PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...
  • Eni
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to view amount of streams on Spotify

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

  • Newbie
  • On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?
  • Novy
  • Moderator
  • 319118 Views
  • 2 replies
  • 13 likes
  • 319118 Views
  • 2 replies
  • 13 likes

Superuser Contribution Content Not Available, but only for pc

PlanPremiumCountryUSA DevicePC, Mac, iPhoneOperating System(iOS 10, OSX, Windows 10 My Question or Issue All of a sudden, all the music on my pc App is blanked out and it says "This content is not available" when I try to play a song. However if I lo...

  • Newbie
  • Plan Premium Country USA   Device PC, Mac, iPhone Operating System (iOS 10,  OSX, Windows 10       My Question or Issue   All of a sudden, all the music on...
  • Novy
  • Moderator
  • 1442 Views
  • 2 replies
  • 2 likes
  • 1442 Views
  • 2 replies
  • 2 likes

Superuser Contribution LET ME TURN OFF THE MEDIA KEY OVERLAY

LET ME TURN OFF THE MEDIA KEY OVERLAY Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal paying customers. You have a couple of weeks, then I'm spending m...

  • Newbie
  • LET ME TURN OFF THE MEDIA KEY OVERLAY   Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal payin...
  • Novy
  • Moderator
  • 156 Views
  • 1 replies
  • 2 likes
  • 156 Views
  • 1 replies
  • 2 likes

Local Files showing Blank Names

Referring to closed topic from User "Guydude":https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there,I encountered an issue like 2 years ago and got it solved just today. Issue: When using the "Local Files" f...

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  • Visitor
  • Referring to closed topic from User "Guydude": https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062   Hello there, I encountered an issue like 2 years ago and...
  • AeroZ
  • Composer
  • 264 Views
  • 1 replies
  • 0 likes
  • Blank
    local files
    Windows
  • 264 Views
  • 1 replies
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Solved!!Superuser Contribution Design resets when logging in

I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is there an explanation for this? I am running version...

  • Casual Listener
  • I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is ...
  • raliovi
  • Casual Listener
  • 1785 Views
  • 5 replies
  • 2 likes
  • 1785 Views
  • 5 replies
  • 2 likes

Superuser Contribution Hating the new update April 2020

I HATE the new update!* I can no longer hide played episodes of podcasts* It's not possible to sort by played/unplayed* The automatic play queue is totally random. Podcast episodes are not played in any order! * I no longer have the mini list of what...

  • Newbie
  • I HATE the new update! * I can no longer hide played episodes of podcasts * It's not possible to sort by played/unplayed * The automatic play queue is totally random. Podcast episodes are not play...
  • CarlosE
  • Moderator
  • 856 Views
  • 1 replies
  • 9 likes
  • 856 Views
  • 1 replies
  • 9 likes