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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83941 Views

40 replies

68 likes

  • 83941 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796067 Views

505 replies

64 likes

  • 796067 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24069 Views

25 replies

7 likes

  • 24069 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

  • 3069 Views
  • 0 replies
  • 4 likes

Superuser Contribution Deleted playlists still showing up under 'good morning'

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Visitor

I created a playlist, deleted it but it's still showing up under 'good morning' when I start the app. Is there a cache or something that needs clearing?

Dian

Spotify Legend

348 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution My Spotify wont update to the new layout.

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Visitor

It's been the same default layout and all my friends have the new layout. How do I get the new layout?

Dian

Spotify Legend

375 Views

1 replies

1 likes

  • 375 Views
  • 1 replies
  • 1 likes

Superuser Contribution cannot drag songs into playlist in desktop

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

Visitor

I have tried uninstalling and reinstalling the desktop app but I am unable to drag new songs into a playlist to add. I am also unable to drag songs to reorganize the order of a playlist.

AlejaR

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in on web version via chrome

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Google it tells me I have no account linked with my goog...

Visitor

A few days ago, I was suddenly automatically logged out of my long time spotify account I have connected to my Google account on the web version, via Chrome. Every time I try to log back in via Googl...

Eni

Moderator

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Not Working since I updated to Windows 11

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't want to work.

Casual Listener

I updated to Windows 11 and the Spotify app doesn't work. I don't know why this happens. The web player works and I have tried every fix on the internet to try and fix the app but it just doesn't wan...

AlejaR

Moderator

716 Views

3 replies

0 likes

  • 716 Views
  • 3 replies
  • 0 likes

Superuser Contribution "connect to speaker" popup on every start

PlanPremiumDevicePCOperating SystemWindows 10Spotify für Windows1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed version)My Question or IssueOn (nearly) every Spotify start on my wi...

Music Fan

Plan Premium Device PC Operating System Windows 10 Spotify für Windows 1.2.5.1006.g22820f93 (this issue has persisted for the past months, the version only reflects the currently installed ver...

MihailY

Moderator

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify has no audio

OS Name Microsoft Windows 10 HomeSystem Model Blade 15 Base Model (Early 2020) - RZ09-0328I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but my Spotify will not play audio on my laptop. It will, h...

Casual Listener

OS Name Microsoft Windows 10 Home System Model Blade 15 Base Model (Early 2020) - RZ09-0328 I've tried reinstalling, clearing cache, updating windows, and everything else recommended in posts, but ...

Eni

Moderator

729 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Superuser Contribution Volume slider won't slide with touch

PlanPremiumCountryNorwayDeviceAsus zenbook flip 14Operating SystemWindows 10My Question or IssueSince the big desktop redesign in March the volume slider in the lower right corner won't slide anymore when trying to slide it using the touchscreen on m...

Regular

Plan Premium Country Norway Device Asus zenbook flip 14 Operating System Windows 10 My Question or Issue Since the big desktop redesign in March the volume slider in the lower right corner w...

DanChiper

Newbie

810 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution I turn off hardware acceleration but it keeps turning back on

I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardware acceleration and close and reopen Spotify. It t...

Visitor

I click View on the top right and turn off hardware acceleration. It asks me to restart so I do so and when it opens back up it just turns it on again. So I go to the settings page and turn off hardw...

MihailY

Moderator

1247 Views

1 replies

0 likes

  • 1247 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add to Queue not working when adding from Desktop but playing on Android

PlanPremiumCountryCroatiaDevicePC and Xiaomi Mi 9 LiteOperating SystemPC: Windows 10Phone: Android PieMy Question or IssueI am playing the music via my phone and adding the songs to my queue via my PC. The songs that I add to my queue are not visible...

Regular

Plan Premium Country Croatia Device PC and Xiaomi Mi 9 Lite Operating System PC: Windows 10 Phone: Android Pie My Question or Issue I am playing the music via my phone and adding the songs ...

hdejong

Visitor

2503 Views

11 replies

0 likes

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  • 11 replies
  • 0 likes

Superuser Contribution remove the speaker selection prompt

Operating SystemWindows 10 My Question or Issuea few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speakers" everytime I start the client. I do not wish to use the smart tv spea...

Roadie

  Operating System Windows 10   My Question or Issue a few weeks ago, my desktop client hs started to recognize I also own a smart tv. And so it is showing a prompt "select your speake...

Dian

Spotify Legend

470 Views

1 replies

0 likes

Speakers
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song sharing

PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows My Question or IssueWhen i'm listening along with someone to music on Spotify (through Discord) the song bugs out and goes back a few seconds. It's not the person doing this, just Spotify a...

Visitor

Plan Premium Country USA Device Desktop PC Operating System Windows   My Question or Issue When i'm listening along with someone to music on Spotify (through Discord) the song bugs out...

OscarDC

Moderator

336 Views

1 replies

0 likes

  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution log in to premium duo on laptop

I am logged in to my account on my phone (android) and laptop (windows).My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how to connected on the laptop (windows).If he uses my c...

Visitor

I am logged in to my account on my phone (android) and laptop (windows). My partenr, with whom i have a premium duo account, is connected to his account on this phone (android) but does not know how...

Eni

Moderator

714 Views

1 replies

1 likes

  • 714 Views
  • 1 replies
  • 1 likes

Superuser Contribution app can't play music

Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does however work on the browser version but I do not want to...

Visitor

Whenever I try to play music on the pc app I get the "Spotify can't play this right now" error. I have restarted the app, my computer, and reinstalled the app and it still doesn't work. It does howev...

MihailY

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 7: A popup must be dismissed every time Spotify starts

PlanPremiumCountrySweden DeviceDesktop Gaming PC Operating SystemWin7x64 My Question or IssueA popup is shown every time Spotify starts. The popup must be dismissed manually before being able to search for the song I want to play in my music player, ...

Gig Goer

Plan Premium Country Sweden   Device Desktop Gaming PC   Operating System Win7x64   My Question or Issue A popup is shown every time Spotify starts.   The popup must...

Photon123

Gig Goer

1396 Views

4 replies

1 likes

  • 1396 Views
  • 4 replies
  • 1 likes

Superuser Contribution Embeds still don't show up

No mather if I send them to someone or they send them to me, all I see is the links without the embed and it annoys me cause without the embeds I simply don't see what the people sended to me or if I actually sended the right links to them Pls fix th...

Roadie

No mather if I send them to someone or they send them to me, all I see is the links without the embed and it annoys me cause without the embeds I simply don't see what the people sended to me or if I...

Alex

Spotify Legend

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

Solved!! Spotify does not seem to work well with some DisplayPort setup

PlanPremiumCountryGermany DeviceMicrosoft Surface Book Operating SystemWindows 10 version 2022H2 (up to date) My Question or IssueThe setup that I have outputs audio to my display (ASUS TUF Gaming VG34VQL1B) that is connected to my Surface Book via a...

Regular

Plan Premium Country Germany   Device Microsoft Surface Book  Operating System Windows 10 version 2022H2 (up to date)   My Question or Issue The setup that I have outputs au...

robintel

Regular

852 Views

1 replies

0 likes

  • 852 Views
  • 1 replies
  • 0 likes

Support Website opens repeatedly while holding F1

Plan:PremiumCountry:GermanyDevice:PCOperating System:Windows 11 Home Issue:If you hold the F1 key while mini/maximizing the app, it will open new tabs with the Spotify Support Page for as long as you hold the F1 key repeatedly.The browser has to be a...

Casual Listener

Plan: Premium Country: Germany Device: PC Operating System: Windows 11 Home   Issue: If you hold the F1 key while mini/maximizing the app, it will open new tabs with the Spotify Suppor...

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
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Superuser Contribution Play button greyed out in the Windows application

Every time I open up my Windows Spotify application bottom middle play button is greyed out and when I try to play any playlist any song etc. nothing happens I can only listen to the songs using the Spotify web app

Music Fan

Every time I open up my Windows Spotify application bottom middle play button is greyed out and when I try to play any playlist any song etc. nothing happens I can only listen to the songs using the ...

MihailY

Moderator

728 Views

1 replies

0 likes

  • 728 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffling into a different playlist on my computer?

Everytime I try to shuffle a playlist, it plays one song from that playlist and then skips back to a personal playlist of mine and shuffles within that personal playlist. I have to individually play songs from a differnt playlist and can't even queue...

Visitor

Everytime I try to shuffle a playlist, it plays one song from that playlist and then skips back to a personal playlist of mine and shuffles within that personal playlist. I have to individually play ...

Alex

Spotify Legend

687 Views

1 replies

0 likes

  • 687 Views
  • 1 replies
  • 0 likes