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Desktop PC, Xiaomi Redmi Note 6 Pro
Android Oreo, Windows 11
My Question or Issue
Hi, I'm having this particular issue with Spotify Desktop for a couple of weeks now and I was unable to find any post about it.
I'm using Spotify Desktop and Mobile on a regular basis and the issue happens on the Desktop app from Microsoft Store.
When I'm using Spotify Desktop alone during the day then everything is working fine. Issues start when I'm using Spotify Mobile for example at work or outside while connected to a mobile network, then later I switch to Spotify Desktop at home. The app suddenly takes longer to load, starts randomly skipping through tracks, then stops at one. It allows me only to stop and play that current track, doesn't let me switch to any other track or change playlists or play anything else, there's no reaction to the buttons. Issues persist until I restart my computer, then the desktop app suddenly work fine.
If I use Spotify Desktop and Mobile apps in the same network (home wi-fi) then everything seems fine, maybe it's a Spotify Connect issue?
Tried different combinations of switching between Desktop, Mobile and Web apps and it's only the Desktop app that is having such issues.
Clean reinstall of both Desktop and Mobile apps didn't help, Spotify Web seems to be completely unaffected and works properly.
I sometimes use VPN for remote work but I already ruled it out as I was able to properly use Spotify with VPN on before.
The issue appeared suddenly one day and persists since then so I assume it happened during some update.
I'll appreciate any help in figuring out what is happening.
Solved! Go to Solution.
Hi, I have managed to find the cause of the issue.
The issues started 2 months ago, somewhere around I bought myself a new microphone Audio Technica AT2020+ USB.
As it turned out, apart from Spotify not working well, throughout this time it caused a lot of various unrelated Windows issues for me such as not being able to move tabs in Chrome, use the scroll wheel, select text in Visual Studio Code etc.
This specific microphone was the main cause of all these issues and relates to the Windows Power States where it stays in a "hibernate" state where the system context is turned off, but there's minimal power to the USB devices for fast-startup which shows up in LED lights staying on after turning off the PC. This explains why after restarting the PC the issues were temporarily gone.
I found a reddit thread with a comment specifically describing all of the issues I had.
After unplugging and plugging the microphone back in, all of the issues were gone just like that. Either I'll have to do that every day, or change the ACPI settings in BIOS to not keep any power in devices while the PC gets turned off.
So it was not an issue with Spotify or Windows itself but rather with connected USB devices staying in a "hibernated" power state.