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Volume keys not wokring

Volume keys not wokring





DEll Laptop

Operating System

Windows 10,


My Question or Issue

My volume keys don't work when playing music through Spotify. I can toggle the windows volume or press the keys as much as I like with no result - until the volume hit's 0 in which case it mutes. The only way to change the volume is to enter the app and slide the in-app volume control toggle - very annoying. Is there a way to address this?


Thanks in advance

1 Reply

Hi @Mighael,


Thank you for reaching out to the Community!


Just to make sure, does this happen only when you have the Spotify app active, or does it also happen when you're using a different media player? 


If this happens only with the Spotify app, we suggest you start by performing a clean reinstall. This one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 


If this doesn't do the trick, please activate the following setting on the app: Settings > Display Options > Show desktop overlay when using media keys.


Hope this helps!

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