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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88745 Views

40 replies

68 likes

  • 88745 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

830085 Views

528 replies

64 likes

  • 830085 Views
  • 528 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

1135522989

Newbie

32195 Views

32 replies

7 likes

  • 32195 Views
  • 32 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3736 Views

0 replies

4 likes

  • 3736 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Spotify says Good Afternoon when its morning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis occurs only on Windows version (11). Phone is correct using the same account.

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This oc...

Eni

Moderator

1754 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

Visitor

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...

Eni

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

Newbie

Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...

MihailY

Moderator

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Liked Songs playlist is buggy, trying to export list of songs in playlist

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,500 liked songs. The specific issue here is I wante...

Regular

My Liked Songs playlist has always been a bit buggy, takes ages to load on Windows, and have to wait quite a while for the playlist to load to play from it on Android. I think it's because I have 16,...

Lyubka

Moderator

1469 Views

6 replies

0 likes

liked songs
  • 1469 Views
  • 6 replies
  • 0 likes

Superuser Contribution Tray Icon: no keyboard shortcuts

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueThe Spotify tray icon/widget has only one function: mouse left click brings up the application. There are no keyboard actions defined (RETURN, SPACE, Shift-F10, Menu, etc.). Al...

Visitor

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue The Spotify tray icon/widget has only one function: mouse left click brings up the application....

Yordan

Moderator

563 Views

1 replies

0 likes

  • 563 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use Web player and the app

PlanFreeCountryCambodiaDevicePCOperating SystemWindow 10 My Question or IssueMy Spotify on my PC does not work anymore and I don't know why. I can login but I can't load the web player or the app. But I can use it normally on my phone. I tried every ...

Newbie

Plan Free Country Cambodia Device PC Operating System Window 10   My Question or Issue My Spotify on my PC does not  work anymore and I don't know why. I can login but I can't loa...

MihailY

Moderator

832 Views

1 replies

0 likes

Account
Login
Other
  • 832 Views
  • 1 replies
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Superuser Contribution Spotify glitches, scratches or skips on Windows 10

Playing Spotify on Windows 10. During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound. Only lasts for a 1/2 second or so, but never goes away. Need suggestions on making it stop. ALREADY TRIED THE FOLLOWING, none of which wor...

Visitor

Playing Spotify on Windows 10.  During playback, every ~ 10-15 seconds I get an audible scratch or glitch sound.  Only lasts for a 1/2 second or so, but never goes away.  Need suggesti...

bleakwavecafe

Visitor

1114 Views

2 replies

1 likes

  • 1114 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution How to stop Spotify from changing its playlist based on my listen history?

I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that playlist are different when I listen to it using my...

Newbie

I've been listening to the playlist "idk." which is made by Spotify, and over time, I noticed I kept hearing the same songs despite the playlist constantly updating. I checked, and the songs in that ...

Keefewithanf

Casual Listener

9540 Views

4 replies

2 likes

  • 9540 Views
  • 4 replies
  • 2 likes

Superuser Contribution Next and previous media keys skip twice instead of once

PlanPremiumCountryAustraliaDeviceMicrosoft Surface Book 2Operating SystemWindows 10My Question or IssueI use a Logitech K380 keyboard with my Surface Book 2, and when I use the media keys (next and previous) it skips the current track and the one aft...

Visitor

Plan Premium Country Australia Device Microsoft Surface Book 2 Operating System Windows 10 My Question or Issue I use a Logitech K380 keyboard with my Surface Book 2, and when I use the medi...

AlejaR

Moderator

823 Views

2 replies

1 likes

  • 823 Views
  • 2 replies
  • 1 likes

Superuser Contribution Some songs are not played

Hello.I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five times and after that song is played.Please, what to do ...

Roadie

Hello. I have a strange issue from today. Some songs are not played from Spotify, only after played It many times. So for example if some song isn't played, I have pressed play maybe four or five ti...

Yordan

Moderator

397 Views

1 replies

0 likes

Desktop
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Followers on my Profile is FROZEN

Plan - PremiumCountry - BrazilDevice - (iPhone 7, Lenovo)Operating System (Windows 10) My Question or Issue My profile (Lo-fi Music) was at 990 followers yesterday at night. When I woke up today it dropped to 535 followers and it's FROZEN (on every d...

Visitor

Plan - Premium Country - Brazil Device - (iPhone 7, Lenovo) Operating System (Windows 10)   My Question or Issue   My profile (Lo-fi Music) was at 990 followers y...

Alex

Spotify Legend

3494 Views

13 replies

3 likes

  • 3494 Views
  • 13 replies
  • 3 likes

Superuser Contribution Sound on song missing, help

The song "You Like" from the artist PENTAGON has no sound, why? I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally other city. Uh whats going on?

Roadie

The song "You Like" from the artist PENTAGON has no sound, why?  I asked a friend and he said he also can't hear sound on the song when he tries to play it on his devices and he is in a totally ...

Joan

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution how to keep my libary opened when side bar opens or how to disable side bar?

Every time I swap an artists the track side bar opens and closes the library view. This happens on my laptop with small screen. How can I keep my library open even when the side bar opens, or how can I disable the side bar?Thank you

Gig Goer

Every time I swap an artists the track side bar opens and closes the library view. This happens on my laptop with small screen. How can I keep my library open even when the side bar opens, or how can...

Alex

Spotify Legend

651 Views

1 replies

1 likes

  • 651 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I get the music to start again?

Today for the first time, it kept stopping. I'd start it again and it played for maybe 15 or 20 minutes then stop again. This happened 5 or 6 times, but the last time, I could NOT start it again! No matter what I do, I can't log in and get it to play...

Visitor

Today for the first time, it kept stopping. I'd start it again and it played for maybe 15 or 20 minutes then stop again. This happened 5 or 6 times, but the last time, I could NOT start it again! ...

Alex

Spotify Legend

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "feedback.added-to-playlist-specific" message appears when adding music to a playlist

PlanPremiumCountryUnited KingdomDeviceMicrosoft Surface BookOperating SystemWindows 11 My Question or IssueI'm using Spotify for Windows (1.2.14.1149.ga3ae422d) and when I add tracks to a playlist, a message appears saying "feedback.added-to-playlist...

Regular

Plan Premium Country United Kingdom Device Microsoft Surface Book Operating System Windows 11   My Question or Issue I'm using Spotify for Windows (1.2.14.1149.ga3ae422d) and when I ad...

AlejaR

Moderator

2555 Views

11 replies

12 likes

bug
message
Windows
  • 2555 Views
  • 11 replies
  • 12 likes

Superuser Contribution Account spotify

mi da come errore di RIavviare la pagina, ma non posso fare nulla, nel tentativo di riprodurre la musica non funziona l'app

Visitor

mi da come errore di RIavviare la pagina, ma non posso fare nulla, nel tentativo di riprodurre la musica non funziona l'app

Joan

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution what can I do to see my friend´s activity

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your friends see what you listen to" appears. I tried everyt...

Visitor

I can't see my friends' activity. I already carried out all the steps to follow (reinstall, update, connect with facebook, settings, etc.) when I open the friends tab, only the message "let your frie...

Joan

Moderator

416 Views

1 replies

0 likes

  • 416 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Queue breaks when a song is removed from a playlist

My Question or Issue:When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no longer recognizes that the songs are being played from t...

Newbie

My Question or Issue: When I am listening to one of my playlists and decide to remove any song from the playlist, it deletes my entire queue. Although it is playing music from my playlist, it no lon...

Lyubka

Moderator

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes