Web Player not showing "Now Playing" when connected to last.fm

[AndreRhode]

Hello,

When connected to last.fm to listen "my library" the view on spotify web player not longer shows the "now playing". (It works fine if I listen a playlist on spotify).

Check attachment.

[MihailY]

Hey @AndreRhode,

Thanks for reaching out.

Can you please let us know the exact steps to reproduce this issue and send a few more screenshots showing how and where you started the playback?

Cheers,

[AndreRhode]

Hello!
Find attach more prints. Basically when I chose the option on last.fm to play my library, it connects to my spotify because I have spotify premium, but the "now playing" view is no longer possible. It was 2 weeks ago.

[Joan]

Hi @AndreRhode,

Thanks for the reply. Does the music start as normal or not? Is it only the side panel on the right that doesn't work as expected in this scenario? Does this happen on other devices too? Please test this if you can and if you haven't already.

Let us know how it goes.

[AndreRhode]

Yes the songs play as normal, only the "now playing" view is not available.

[Joan]

Hi @AndreRhode,

Thanks for the reply? Is this only on this device or across all devices? If you haven't tested this, please do so and let us know.

Keep us posted.

[AndreRhode]

Doesn't seem to work on desktop app or browser.

[AndreRhode]

No help? Plus when I click the "picture in picture" option the album cover never changes.

[Joan]

Hi @AndreRhode,

We've been investigating this on our end but were unable to replicate this info up till now. We've forwarded the info onto the appropriate team so that they can look into this. Be advised however that we cannot say for certain at the moment when or if this is going to get implemented.

Cheers!

[AndreRhode]

What do you mean implemented? It was working before, so it was implemented.

It's been over a month, still not working, any help?