Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1079 Views
1 replies
4 likes

1079 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140287 Views
0 replies
26 likes
Mac
Windows

140287 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55768 Views
0 replies
33 likes
Windows

55768 Views
0 replies
33 likes

Superuser Contribution [Connect] Can't play certain songs/playlists on connect devices.

PlanPremiumCountryNLDevice(PC, Android Phones, Connect Devices)Operating System(Windows 11, Android 11) My Question or IssueI can't play certain playlist anymore when using connect to play on other devices like my multiroom setup. When trying to play...

2022-03-22 10_02_22-Adana Twins - Bleeding.png

Xvisor
Casual Listener
Plan Premium Country NL Device (PC, Android Phones, Connect Devices) Operating System (Windows 11, Android 11) My Question or Issue I can't play certain playlist anymore when using c...
2022-03-22 10:26:10 AM
2022-04-11 9:44:25 PM
Eni
Moderator
417 Views
3 replies
1 likes
Android App
Connect
Desktop

417 Views
3 replies
1 likes

Solved!! Connecting to Minx XI recently started failing when auth is needed

Plan: PremiumCountry: United states Spotify Connect Device:Cambridge Audio Minx XIFirmware:v270-a-012Spotify clients:Spotify for macOS (Apple Silicon) 1.1.81.604.gccacfc8cSpotify for Android 8.7.16.1354Spotify for Windows 1.1.81.604.gccacfc8c My Ques...

conartist6
Casual Listener
Plan: Premium Country: United states Spotify Connect Device: Cambridge Audio Minx XI Firmware: v270-a-012 Spotify clients: Spotify for macOS (Apple Silicon) 1.1.81.604.gcca...
2022-03-29 9:20:39 PM
2022-04-11 9:19:06 PM
rcvlierman
Casual Listener
1447 Views
5 replies
0 likes
spotify connect

1447 Views
5 replies
0 likes

Superuser Contribution Desk Top app Skipping during playback

11/04/2022 Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this? thank you Mr M Dorrington

MarkD3
Visitor
11/04/2022 Has anyone else noticed on the Microsoft Windows version of the desktop app that there seems to be (kipping/buffering) duriing playback .... any way to fix this? &nb...
2022-04-11 3:12:48 PM
2022-04-11 7:58:14 PM
Novy
Moderator
146 Views
1 replies
0 likes

146 Views
1 replies
0 likes

Solved!!Superuser Contribution Home page, Good morning/Good afternoon/Good evening shows unrefreshed content

PlanPremiumCountrySpainDevice(Samsung Galaxy A51, Lenovo ideapad 330)Operating System(Android 11, Windows 10) My Question or IssueGood evening, At the home page, where the Good morning/Good afternoon/Good evening thing is, it shows unrefreshed conten...

Guillemfc18
Regular
Plan Premium Country Spain Device (Samsung Galaxy A51, Lenovo ideapad 330) Operating System (Android 11, Windows 10) My Question or Issue Good evening, At the home page, whe...
2021-07-15 10:54:34 PM
2022-04-11 7:58:03 PM
Jan_T
Casual Listener
1938 Views
14 replies
2 likes

1938 Views
14 replies
2 likes

Superuser Contribution Spotify can't play this right now....

PlanPremiumCountryCanadaDeviceDesktop PCOperating SystemWindows 10My Question or IssueWhen I hit play for any song, it says "Spotify can't play this right now. If you have the file on your computer you can import it.So, Spotify worked fine on the des...

kwk11
Regular
Plan Premium Country Canada Device Desktop PC Operating System Windows 10 My Question or Issue When I hit play for any song, it says "Spotify can't play this right now. If you have the file ...
2022-03-30 4:28:02 AM
2022-04-11 4:24:17 PM
Vasil
Moderator
715 Views
11 replies
0 likes

715 Views
11 replies
0 likes

Superuser Contribution Volume bar glitch

PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueHello! I have this annoying issue and I hope you can help me. When I drag the volume slider and start changing the volume, it just isn't doing what I want. For exa...

Ascendus
Casual Listener
Plan Premium Country Czech Republic Device PC Operating System Windows 10 My Question or Issue Hello! I have this annoying issue and I hope you can help me. When I drag the volume sl...
2019-10-12 12:18:03 AM
2022-04-11 10:08:14 AM
Vasil
Moderator
2760 Views
11 replies
3 likes

2760 Views
11 replies
3 likes

Superuser Contribution Spotify running in background(?)

PlanFreeCountryItalyDevice(Lenovo PC)Operating System(Windows 11 Pro) My Question or IssueHello, when i close spotify there is the left and right menu still active, but with a low opacity, i tried to check on the task manager if spotify had a backgro...

Gabrielel00
Newbie
Plan Free Country Italy Device (Lenovo PC) Operating System (Windows 11 Pro) My Question or Issue Hello, when i close spotify there is the left and right menu still active, b...
2022-04-09 1:15:25 PM
2022-04-10 9:44:24 PM
OscarDC
Moderator
823 Views
1 replies
0 likes

823 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't Access My Settings

PlanFreeCountryUSOperating SystemWindows 10 My Question or IssueI can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on my icon and username, but I can't find it. Ctrl + P only directs me to prin...

gigiixx
Casual Listener
Plan Free Country US Operating System Windows 10 My Question or Issue I can't access Settings (not Account). I tried Edit -> Preferences and looking for it on the drop-down menu on ...
2022-04-09 2:40:07 AM
2022-04-10 5:55:15 PM
OscarDC
Moderator
470 Views
1 replies
0 likes
Account

470 Views
1 replies
0 likes

Solved!! Play/Back/Forward button keep disappearing on media controls

When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually looks like: What it looks like after playing the first song as o...

daisybanter
Casual Listener
When I first boot up Spotify, all the buttons are there, but by the time I get to the second song they disappear. This has only been a recent issue and I'm not sure why. What it usually look...
2022-04-10 4:08:20 AM
1160 Views
0 replies
1 likes

1160 Views
0 replies
1 likes

Window opens too wide

PlanPremiumDeviceEVGA 1080Ryzen 7Operating SystemWindows 10 My Question or IssueI have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several pixels (5-10px) too wide creating a small bar on the edge of my other mon...

Dsyphus
Newbie
Plan Premium Device EVGA 1080 Ryzen 7 Operating System Windows 10 My Question or Issue I have 2 monitors, both are 1920x1080. Every time I open the spotify app, it will open a several...
2022-04-09 8:47:14 PM
155 Views
0 replies
0 likes

155 Views
0 replies
0 likes

Superuser Contribution Podcasts won't play

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueI cannot get podcasts to play on my desktop app. Podcasts play without issue on my phone and tablet, but on my desktop app the play button is dull green and when I ho...

jjone637
Newbie
Plan Premium Country Canada Device Desktop Operating System Windows 10 My Question or Issue I cannot get podcasts to play on my desktop app. Podcasts play without issu...
2022-04-08 4:35:06 PM
2022-04-09 4:53:41 PM
Elena
Moderator
566 Views
1 replies
0 likes

566 Views
1 replies
0 likes

Superuser Contribution Chasquidos o entrecortes en el audio de algunas musicas

PlanPremiumCountryPerúDevicePCOperating SystemWindows 10 My Question or IssueDe la nada unas canciones de mi play list al momento de reproducirlas siempre en hay un momento exacto donde se entrecorta o se queda como trabado el audio (un tipo bucle) p...

JeanPaul7
Newbie
Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue De la nada unas canciones de mi play list al momento de reproducirlas siempre...
2022-03-31 10:26:02 PM
2022-04-09 10:44:05 AM
Elena
Moderator
165 Views
1 replies
0 likes

165 Views
1 replies
0 likes

Solved!!Superuser Contribution play "local files" that reside on my desktop device on my mobile?

I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is Android Any help would be appreciated

wolfstone636
Casual Listener
I cant get local files that are on my desktop to play on my mobile app. Both devices are on the same network. I have logged in and out of both desktop and mobile. Desktop is windows10 and mobile is A...
2022-04-05 9:33:47 PM
2022-04-08 12:09:34 AM
Novy
Moderator
315 Views
5 replies
0 likes
App & Features

315 Views
5 replies
0 likes

An urgent request.

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Microsoft Store? In such a difficult time of war, you can't do the basics - add language...

Awardowich
Casual Listener
Plan Premium Country Ukraine Device PC Operating System Windows 11 My Question or Issue What is the problem with adding the Ukrainian language to the application in the Micro...
2022-04-08 7:36:14 PM
91 Views
0 replies
0 likes

91 Views
0 replies
0 likes

Solved!!Superuser Contribution missing language

lolPlanPremium CountryUkraine Operating SystemWindows 10 My Question or IssueWhy there is no ukrainian language in desktop version? I need it. I hope you will add it soon.

Noob0
Newbie
lol Plan Premium Country Ukraine Operating System Windows 10 My Question or Issue Why there is no ukrainian language in desktop version? I need it. I hope you will add...
2022-01-28 8:04:32 PM
2022-04-08 5:24:35 PM
Awardowich
Casual Listener
331 Views
2 replies
0 likes

331 Views
2 replies
0 likes

Superuser Contribution My friend in another state can't play my local files (mp3)

Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him.I made my own playlist- after countless hours of trying to even fi...

ScottyBeats
Regular
Hello, my name is scott. I just recently got Spotify as requested by said friend in another state so he could show people my beats. Only issue is, my beats(mp3) are greyed out for him. I made my o...
2019-04-02 4:57:10 AM
2022-04-08 10:26:25 AM
Yordan
Moderator
1352 Views
14 replies
0 likes

1352 Views
14 replies
0 likes

Superuser Contribution Playlist not downloading

PlanPremiumOperating SystemWindows 10 My Question or IssueWhen I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can anyone help me fix this issue.

CJ605
Newbie
Plan Premium Operating System Windows 10 My Question or Issue When I try to download a playlist on my desktop application, it is not downloading, it keeps on loading forever. Can...
2022-04-06 8:16:59 AM
2022-04-07 4:23:33 PM
Vasil
Moderator
252 Views
1 replies
0 likes

252 Views
1 replies
0 likes

Superuser Contribution Cannot "like" local files

Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song from that playlist on a mobile device.This does not ...

AgentSilentCat
Regular
Maybe I'm missing something the other posts tried to say doing. From what I gathered the "workaround" was to have the local files on your computer, add them to a playlist, and then "like" each song f...
2022-04-05 2:53:15 AM
2022-04-07 11:09:39 AM
Ver
Spotify Legend
703 Views
1 replies
0 likes

703 Views
1 replies
0 likes

Superuser Contribution Spotify banner not showing in corner

PlanPremiumCountryLatviaDevicePCOperating SystemWindows 10 Pro My Question or IssueSo that banner in left top corner does not appear, it appeared for some time, then not, it's weird, and I'd really like to use it, I used to use Toastify but it was ju...

asteskauls
Casual Listener
Plan Premium Country Latvia Device PC Operating System Windows 10 Pro My Question or Issue So that banner in left top corner does not appear, it appeared for some time, then not, it'...
2021-01-30 3:21:22 PM
2022-04-07 10:40:15 AM
Yordan
Moderator
1978 Views
7 replies
1 likes
Spotify Banner

1978 Views
7 replies
1 likes

Superuser Contribution LAN connected PC isolated from Connect and other third party applications

PlanPremium (Family)DeviceDesktop PCOperating SystemWindows 10 (most recent update) My Question or IssueI've been experiencing the exact same problem as in this thread for a while now. I finally decided to look into trying to fix it, but the solution...

Finn_va
Newbie
Plan Premium (Family) Device Desktop PC Operating System Windows 10 (most recent update) My Question or Issue I've been experiencing the exact same problem as in this thread for a...
2022-04-04 12:16:12 AM
2022-04-06 9:45:30 PM
Eni
Moderator
145 Views
1 replies
0 likes

145 Views
1 replies
0 likes

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