Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12358 Views

105 replies

47 likes

  • 12358 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1513 Views

15 replies

2 likes

Possible Bug
  • 1513 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3839 Views

40 replies

2 likes

  • 3839 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9193 Views

0 replies

4 likes

  • 9193 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify Connect not finding 3rd party casting devices other than google nest

PlanPremiumCountryDE Device(iPhone, Google Pixel, Desktop)Operating System(iOS, Android; Windows, Linux) My Question or Issue "Spotify Connect not finding 3rd party casting devices other than google nest" I have just tested out some extensive trials....

Casual Listener

Plan Premium Country DE   Device (iPhone, Google Pixel, Desktop) Operating System (iOS, Android; Windows, Linux)   My Question or Issue   "Spotify Connect not finding 3rd p...

MihailY

Moderator

2017 Views

3 replies

0 likes

Chromecast Speaker
Connect desktop
google cast device list
  • 2017 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify zaten yüklü

PlanÜcretsizÜlke TürkiyeCihazpiyasadaİşletim sistemiWindows 10Sorum veya Sorunum I deleted Spotify and when I try to restore it, the setup does not open and it gives the error Spotify is already installed.

Casual Listener

Plan Ücretsiz Ülke Türkiye Cihaz piyasada İşletim sistemi Windows 10 Sorum veya Sorunum I deleted Spotify and when I try to restore it, the setup does not open and it gives the error Spo...

yargıc

Casual Listener

683 Views

2 replies

0 likes

  • 683 Views
  • 2 replies
  • 0 likes

Superuser Contribution Web player error using Chrome - reload not working logged into Google

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHi all,Experiencing a frustrating issue. Within the last week, I have been receiving an issue using web player in Chrome, saying it needs to reload, but the same error coming u...

Casual Listener

Plan Premium Country Australia Operating System Windows 10   My Question or Issue Hi all, Experiencing a frustrating issue.  Within the last week, I have been receiving an issue us...

AlejaR

Moderator

1628 Views

3 replies

0 likes

chrome
google
web browser
  • 1628 Views
  • 3 replies
  • 0 likes

Solved!! Problema reproducir windows 10

PlanFree/PremiumOperating System(Windows 10.) My Question or Issue No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad de la lista de reproducción se paraba, y ahora no puedo ni escuchar ni u...

Newbie

Plan Free/Premium Operating System (Windows 10.)   My Question or Issue  No puedo escuchar música desde spotify pc con windows 10, antes podía escuchar algunas canciones, pero a mitad...

Svijet

Newbie

3106 Views

4 replies

0 likes

  • 3106 Views
  • 4 replies
  • 0 likes

Copy Song Link Shortcut No Longer Works

Hi Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the submenu, choose Share and then Copy Song Link. This means you...

Roadie

Hi   Just noticed there's been an update (unless it's a bug) and now the Ctrl+C keyboard shortcut to copy a song link no longer works. Instead, you have to right click on a song and from the s...

Jenjam

Roadie

1674 Views

2 replies

2 likes

  • 1674 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution not all MY playlists will appear in the My Playlists section of Spotify Windows

Hi all, my first post on here and looking for some help with an Issue. So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appearing in the My Playlists section, However they are appearing i...

Newbie

Hi all, my first post on here and looking for some help with an Issue.   So I am using the Windows version of Spotify and for some reason today not all the Playlists I have created are appeari...

kaworu_bloodpaw

Roadie

794 Views

2 replies

0 likes

  • 794 Views
  • 2 replies
  • 0 likes

Spotify launches everytime i put on my laptop. How to modify ?

Plan : PremiumCountry : FranceDevice / Laptop HP Operating System : windows 11 My Question or Issue : i don't want spotify to launch all by itself.

Visitor

Plan : Premium Country : France Device / Laptop HP  Operating System : windows 11   My Question or Issue : i don't want spotify to launch all by itself.  

Hardcoreboogie

Music Fan

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplay problem

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Visitor

i have switched autoplay off but i am still getting unwanted tracks interfering with my listening

Not applicable

838 Views

2 replies

0 likes

  • 838 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Desktop] fix the White start

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and harmful to the eyes. Fix that, please

Casual Listener

When desktop app starts-it's extremaly in white color blinks. That's very uncomfortable and  harmful to the eyes. Fix that, please

Christian2011

Casual Listener

2174 Views

8 replies

1 likes

Desktop
  • 2174 Views
  • 8 replies
  • 1 likes

Superuser Contribution Smart Shuffle for liked songs

PlanPremium CountryUkraine DevicePC Operating SystemWindows 10 My Question or IssueI see Smart Shuffle for my playlist, but I do not see how to enable it on Liked Songs.On all others when I press shuffle a submenu with two options is displayed, but f...

Newbie

Plan Premium   Country Ukraine   Device PC   Operating System Windows 10   My Question or Issue I see Smart Shuffle for my playlist, but I do not see how to enable it...

Elena

Moderator

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'Something went wrong' password reset

PlanFreeCountryChina DeviceThinkpadOperating SystemWin11 My Question or IssueI tried to reset my password. When I went to the reset website and input the password well. I click the button and it feedback "Oops! Something went wrong, please try again....

Visitor

Plan Free Country China   Device Thinkpad Operating System Win11   My Question or Issue I tried to reset my password. When I went to the reset website and input the password well...

Vasil

Moderator

3022 Views

2 replies

0 likes

  • 3022 Views
  • 2 replies
  • 0 likes

Superuser Contribution Windows App unusable

PlanPremiumCountry US DevicePC - windows 10 My Question or IssueFor several days now when i open the app it takes minutes to load, that aside once it does load several things are happening that have never happened in years. The playback selection is ...

Newbie

Plan Premium Country US   Device PC - windows 10   My Question or Issue For several days now when i open the app it takes minutes to load, that aside once it does load several thi...

MihailY

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart Shuffle automatically turning itself back on

PlanPremiumCountryUSADeviceSamsung laptopOperating SystemWindows 11 My Question or IssueEvery single time I try to turn off smart shuffle, it automatically turns itself back on. If I turn on shuffle and then stop interacting with the app completely, ...

Casual Listener

Plan Premium Country USA Device Samsung laptop Operating System Windows 11   My Question or Issue Every single time I try to turn off smart shuffle, it automatically turns itself back ...

Yordan

Moderator

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs do not play when selected from anywhere but my own playlists.

PlanPremium StudentCountryUSADevicePCOperating SystemWindows 11 My Question or IssueI am unable to play any songs unless they are already in my playlists or likes. I have attached a video showing the problem. EDIT: I do not have this problem on the w...

Casual Listener

Plan Premium Student Country USA Device PC Operating System Windows 11   My Question or Issue I am unable to play any songs unless they are already in my playlists or likes.  I ha...

Joan

Moderator

2692 Views

6 replies

3 likes

  • 2692 Views
  • 6 replies
  • 3 likes

Superuser Contribution Drop down menu - About Spotify

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueFree on Windows 10Was told that there was a new version of Spotify available but when I use t...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Free on...

Vasil

Moderator

1003 Views

3 replies

1 likes

  • 1003 Views
  • 3 replies
  • 1 likes

'Something went wrong' message on home page

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows 10 My Question or IssueHome page only shows 'Something went wrong' message. Clicking 'reload' option does not help. Have tried logging in on the app, Chrome, Edge and Firefox, messa...

Newbie

Plan Premium Country Canada Device Windows Desktop Operating System Windows 10   My Question or Issue Home page only shows 'Something went wrong' message. Clicking 'reload' option does...

Amay

Spotify Star

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app only shows the WebPlayer and so does Discord as well.

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my phone and want to switch to my PC app neither of them re...

Regular

Firstly I have thought that there is a Discord-Spotify problem, so I did the troubleshooting steps that I have found all over the community page and nothing worked. Whenever I play a song on my p...

IndigoEdge

Visitor

3928 Views

10 replies

0 likes

  • 3928 Views
  • 10 replies
  • 0 likes

Solved!! Songs fading in and out

Plan - PremiumCountry - UKDevice - Windows 10 laptop My Question or IssueRecently I've been regularly having a problem with songs constantly fading in and out. The reduction in volume is very brief, less than a second, and occurs dozens of times with...

Casual Listener

Plan - Premium Country - UK Device - Windows 10 laptop   My Question or Issue Recently I've been regularly having a problem with songs constantly fading in and out.  The reduction...

J_J1234

Visitor

19684 Views

2 replies

1 likes

  • 19684 Views
  • 2 replies
  • 1 likes

Superuser Contribution USB sound card playback issue

DevicePCOperating SystemWindows 10 My Question or IssueSince yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work:https://community.spotify.com/t5/Desktop-Windows/quot-Spotify-can-t-p...

Casual Listener

Device PC Operating System Windows 10   My Question or Issue Since yesterday, each time I start the spotify app (on windows), I have to apply the following solution to make playback work: ...

sadgoose

Newbie

1408 Views

5 replies

0 likes

  • 1408 Views
  • 5 replies
  • 0 likes