Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

121649 Views

83 replies

27 likes

  • 121649 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116396 Views

291 replies

22 likes

  • 116396 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9034 Views

1 replies

6 likes

  • 9034 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150042 Views

0 replies

26 likes

Mac
Windows
  • 150042 Views
  • 0 replies
  • 26 likes

Superuser Contribution Bad sound quality

PlanPremium I am using the Desktop Application for Spotify. Device(PC, Desktop) Operating System(Windows 10) My Question or IssueI have noticed, that the sound quality of my Spotify has significantly decreased. The volume is lower then usual, there i...

Gig Goer

  Plan Premium   I am using the Desktop Application for Spotify.    Device (PC, Desktop)   Operating System (Windows 10)   My Question or Issue I have notic...

OscarDC

Moderator

2307 Views

5 replies

1 likes

  • 2307 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify keeps crashing couple of minutes into playback

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 11 My Question or IssueFor a long while now Spotify keeps crashing 1-2 mintues after starting playback.I've tried every solution I could find and nothing has worked. In this current state the ap...

Regular

Plan Premium Country Israel Device PC Operating System Windows 11   My Question or Issue For a long while now Spotify keeps crashing 1-2 mintues after starting playback. I've tried ev...

MihailY

Moderator

931 Views

13 replies

0 likes

  • 931 Views
  • 13 replies
  • 0 likes

Superuser Contribution Set bookmark in audio books

PlanFree/PremiumCountry DeviceAllOperating SystemAll My Question or IssueI often hear audio books via Spotify. But of course in 15 hours of hearing I need some breaks, some "music", some other inspiration. I despair every time, because whenever I int...

Newbie

Plan Free/Premium Country   Device All Operating System All   My Question or Issue I often hear audio books via Spotify. But of course in 15 hours of hearing I need some breaks, s...

Joan

Moderator

5366 Views

1 replies

3 likes

Feature Request
  • 5366 Views
  • 1 replies
  • 3 likes

Superuser Contribution Techie Clueless - I need help!!!

I can't get my downloaded songs on my Samsung Note 20 to play, much less download, to the Spotify on my computer. Spotify will play radio streaming and podcasts, but nothing I've downloaded. Can someone please help...in "very simple" terms. Thanks so...

Visitor

I can't get my downloaded songs on my Samsung Note 20 to play, much less download, to the Spotify on my computer.  Spotify will play radio streaming and podcasts, but nothing I've downloaded.&nb...

Joan

Moderator

273 Views

1 replies

0 likes

  • 273 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution New Login method generates error PC

PlanPremiumCountryColombiaDeviceDesktop PCOperating SystemWindows 11 My Question or IssueI changed my password recently therefore my Spotify logout from my PC, now that I'm trying to log in it opens Firefox. When I put my information, Spotify Web wor...

Casual Listener

  Plan Premium Country Colombia Device Desktop PC Operating System Windows 11   My Question or Issue I changed my password recently therefore my Spotify logout from my PC, now th...

OscarDC

Moderator

980 Views

5 replies

0 likes

  • 980 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop: issues dragging song onto itself in queue

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueThis issue happens on both the native desktop and web app (tested in Chrome), when I drag and drop a song to change its position within either the "Next in queue" or "Next...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue This issue happens on both the native desktop and web app (tested in Chrome), when I drag and ...

Nathan333

Casual Listener

1259 Views

5 replies

2 likes

Desktop
Desktop (Windows)
drag and drop
queue management
web browser
  • 1259 Views
  • 5 replies
  • 2 likes

Solved!! Notifications for followed artist is not working

If you follow an artist and new music is added to Spotify you are supposed to get a notification in "the bell" in the right corner. This usually works for albums and singles (not for "appears on"). Well , for the last three weeks, this feature does n...

Roadie

If you follow an artist and new music is added to Spotify you are supposed to get a notification in "the bell" in the right corner. This usually works for albums and singles (not for "appears on"). ...

Hello294

Visitor

21058 Views

58 replies

18 likes

Windows
  • 21058 Views
  • 58 replies
  • 18 likes

Superuser Contribution Skips around to random episodes

Plan: PremiumCountry: USDevice: Lenovo Legion laptopOperating System: Windows 11 For as long as I've used Spotify (on multiple laptops with Windows 10 and Windows 11), it's very buggy when trying to play podcasts. It frequently skips to the next or p...

Visitor

Plan: Premium Country: US Device: Lenovo Legion laptop Operating System: Windows 11   For as long as I've used Spotify (on multiple laptops with Windows 10 and Windows 11), it's very bu...

MihailY

Moderator

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing after a while when it is paused, can't make it stop

PlanPremiumCountrySweden DeviceLenovo Thinkpad E14 i5-1135G7Operating SystemWindows 11 22H2Spotify för Windows1.1.94.872.g7a9200fe My Question or IssueI have an IP telephone system called Dstny.When I use Spotify, playing a song, it pauses when I get...

Gig Goer

Plan Premium Country Sweden   Device Lenovo Thinkpad E14 i5-1135G7 Operating System Windows 11 22H2 Spotify för Windows 1.1.94.872.g7a9200fe   My Question or Issue I have ...

edgsol

Visitor

797 Views

4 replies

1 likes

  • 797 Views
  • 4 replies
  • 1 likes

Superuser Contribution Strange bug in the web player

Just this past week I've noticed when using the web player that songs would randomly skip for a split second from time to time. I checked the developer console and I noticed these messages periodically popping up. There's six instances of it in the s...

Casual Listener

Just this past week I've noticed when using the web player that songs would randomly skip for a split second from time to time. I checked the developer console and I noticed these messages periodical...

Lyubka

Moderator

2911 Views

3 replies

0 likes

  • 2911 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify 64-bit version

PlanPremiumOperating SystemWindows 10 Hello, i know this has been here several times but what about making Spotify 64bit version? I think most of the windows machines are running 64 so why not make two versions and let the users choose more stable ve...

Casual Listener

Plan Premium Operating System Windows 10   Hello, i know this has been here several times but what about making Spotify 64bit version? I think most of the windows machines are running 64 so...

bradavon

Roadie

10740 Views

4 replies

14 likes

  • 10740 Views
  • 4 replies
  • 14 likes

Superuser Contribution Fresh install spotify when computer is reading I already have it installed?

I recently tried to update spotify this week and was having trouble. It kept saying i already had it installed so i tried to uninstall for a fresh install and now its telling me the same thing and I cant open the app it says i already have on my comp...

Visitor

I recently tried to update spotify this week and was having trouble. It kept saying i already had it installed so i tried to uninstall for a fresh install and now its telling me the same thing and I ...

Eni

Moderator

251 Views

1 replies

0 likes

  • 251 Views
  • 1 replies
  • 0 likes

Spotify playlists not appearing on desktop app

PlanPremiumCountry Operating SystemWindows 10 My Question or Issue The spotify desktop app does not show my playlists, who I follow, and can't even play playlists from my "Recently Played" section. Desktop App:Web Player:

Newbie

Plan Premium Country     Operating System Windows 10   My Question or Issue   The spotify desktop app does not show my playlists, who I follow, and can't even play playl...

Amay

Spotify Star

744 Views

1 replies

0 likes

  • 744 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lieder Lassen sich nicht abspielen

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch angeben, desto einfacher wird es für uns, zu helfen.PlanenPremiumLandDeutschlandGerätPCBetriebssystemWindows 11Windows 11 Meine Frage oder mein ProblemWenn ich auf das Play-Symbol...

Visitor

Keine der folgenden Informationen ist erforderlich. Je mehr Sie jedoch angeben, desto einfacher wird es für uns, zu helfen. Planen Premium Land Deutschland Gerät PC Betriebssystem Windows 11 ...

Lyubka

Moderator

298 Views

1 replies

0 likes

  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution Party coming up - Users on WiFi can't queue songs on my desktop app (possible on JBL SoundBar)

PlanPremiumCountrySwedenDevice(iPhone, Windows 11 PC)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueOn some devices like receivers and soundbars, it is enough for the guests of a party to be on the same WiFi to seamlessly...

Casual Listener

Plan Premium Country Sweden Device (iPhone, Windows 11 PC) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue On some devices like receivers and sound...

Lyubka

Moderator

343 Views

1 replies

0 likes

Party
spotify connect
  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 app fine until a few days ago. Now some songs wont play, some will.

Plan PremiumCountry USAOperating System Win 10I'm using the Spotify app. Been using it for several years. NEVER a problem. Absolutely loved it. Suddenly, within the past several days, nothing but problems with it. Sometimes songs wont play. You click...

Regular

Plan Premium Country USA Operating System Win 10 I'm using the Spotify app.  Been using it for several years.  NEVER a problem.  Absolutely loved it.  Suddenly, within the ...

linpico

Visitor

1612 Views

8 replies

1 likes

  • 1612 Views
  • 8 replies
  • 1 likes

Error removing duplicated song in a playlist

Hello, I've found duplicated songs in my playlists (exactly the same song)... When I remove one of them, and try to play the one stayed in the playlist, I see this error: "Spotify can't play this right now... " (See attached screenshot). When I navig...

Casual Listener

Hello, I've found duplicated songs in my playlists (exactly the same song)... When I remove one of them, and try to play the one stayed in the playlist, I see this error: "Spotify can't play this rig...

Amay

Spotify Star

317 Views

1 replies

0 likes

  • 317 Views
  • 1 replies
  • 0 likes

Sound stops, track keeps going, App becomes unresponsive

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 1809 My Question or Issue Spotify quite often "crashes". It stops outputting Sound but shows the Track still as playing. When that happens you can't stop/start the track again and also can't...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10 1809   My Question or Issue  Spotify quite often "crashes". It stops outputting Sound but shows the Track still ...

Nospoon

Newbie

2241 Views

7 replies

1 likes

Windows
  • 2241 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify is ALWAYS ON TOP (Windows 10) and unusable

For the past few days, my Spotify app on Windows 10 is stuck always on top. I can't tab to other open programs. I can't even tab to (or access in any way) a pop-up dialogue box generated by the Spotify app itself. I can minimize the app but as soon a...

Music Fan

For the past few days, my Spotify app on Windows 10 is stuck always on top. I can't tab to other open programs. I can't even tab to (or access in any way) a pop-up dialogue box generated by the Spoti...

31ejobgz4552as3uf7li

Visitor

31251 Views

15 replies

3 likes

Always on Top
Windows 10
  • 31251 Views
  • 15 replies
  • 3 likes

Superuser Contribution Can't play current song - error on desktop app

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 11My Question or IssueClean install and all available troubleshooting tips does allow the Spotify desktop app to play anything. I always receive a "Can't play current song" message. What can b...

Newbie

Plan Premium Country USA Device Desktop Operating System Windows 11 My Question or Issue Clean install and all available troubleshooting tips does allow the Spotify desktop app to play anyth...

Dian

Spotify Legend

464 Views

1 replies

1 likes

  • 464 Views
  • 1 replies
  • 1 likes