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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2420 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155197 Views

83 replies

27 likes

  • 155197 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149206 Views

295 replies

22 likes

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  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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  • 6 likes

Superuser Contribution Why doesn't the video of my video podcast work on windows?

I regularly watch and listen to specific podcasts while I am working on my computer but over the last week, I can't get the video to work. The audio works perfectly but I just get the "Spotify can't play this right now" error.

Visitor

I regularly watch and listen to specific podcasts while I am working on my computer but over the last week, I can't get the video to work. The audio works perfectly but I just get the "Spotify can't ...

Eni

Moderator

417 Views

1 replies

0 likes

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Having Spotify on Microsoft laptop synced with same account as iPhone and ?

I have a premium membership and have access via iPhone and laptop but have some cd’s I want to create a playlist for so need to create on laptop.

Visitor

I have a premium membership and have access via iPhone and laptop but have some cd’s I want to create a playlist for so need to create on laptop.

kaworu_bloodpaw

Roadie

298 Views

1 replies

0 likes

  • 298 Views
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spotify listening activity not working or not shared to other websites

My desktop spotify listening activity just stopped working, basically not showing it's status to discord or last.fm anymore. When i try it on my phone or the web everything works just fine. The music player isn't broken or anything, i can still liste...

Casual Listener

My desktop spotify listening activity just stopped working, basically not showing it's status to discord or last.fm anymore. When i try it on my phone or the web everything works just fine. The music...

kaworu_bloodpaw

Roadie

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
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Why are some podcasts not available to listen to on the web app?

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 10 My Question or IssueI am able to listen to Blues Kitchen Radio podcast on my mobile, but when I try to play it on the web app on my laptop, I see a message saying it is not available. Is...

Visitor

Plan Premium Country UK Device Dell Laptop Operating System Windows 10   My Question or Issue I am able to listen to Blues Kitchen Radio podcast on my mobile, but when I try to play it...

Bittencourt

Spotify Star

256 Views

1 replies

0 likes

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Superuser Contribution Playlist folders operating strangely in Windows app

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 home My Question or IssueI have a lot of playlists as albums in folders and subfolders. This is a little hard to explain but I have 14 main folders and they're divided into subfolders by genre. I...

Regular

Plan Premium Country US Device PC Operating System Windows 11 home   My Question or Issue I have a lot of playlists as albums in folders and subfolders. This is a little hard to explai...

Eni

Moderator

419 Views

2 replies

0 likes

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Superuser Contribution Spotify desktop version audio cuts off when opening a Chrome tab for the first time

DeviceAsus G14Operating SystemWindows 11 My Question or IssueWhen I have music playing from the desktop application and go and open a chrome tab to browse the web, the audio cuts off and spotify says it cannot play this song. Fix for this is to have ...

Casual Listener

Device Asus G14 Operating System Windows 11   My Question or Issue When I have music playing from the desktop application and go and open a chrome tab to browse the web, the audio cuts off...

kunnaal

Casual Listener

766 Views

2 replies

0 likes

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Superuser Contribution Sound Cuts in and Out

PlanPremiumCountryGermanyDeviceWindows, Sonos, TeslaOperating SystemWindows, Sonos TeslaMy Question or IssueSounds cuts out and in randomly. On all three "devices" since 5-6 Month. Mostly on Sonos and Windows App. Sound plays further, but its like mu...

Newbie

Plan Premium Country Germany Device Windows, Sonos, Tesla Operating System Windows, Sonos Tesla My Question or Issue Sounds cuts out and in randomly. On all three "devices" since 5-6 Month. ...

AlejaR

Moderator

470 Views

1 replies

0 likes

  • 470 Views
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  • 0 likes

Solved!!Superuser Contribution Spotify disappears from screen

PlanFree/PremiumCountryUSADeviceLenovo laptop Operating SystemWindows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify appears on the laptop screen for a split second--the 3 dots can be seen on the upper left for a moment--and t...

Casual Listener

Plan Free/Premium Country USA Device Lenovo laptop  Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  Spotify appears on the l...

abf317

Casual Listener

3084 Views

4 replies

0 likes

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Solved!!Superuser Contribution I can't listen more than one song from my playlist

PlanFreeCountryFranceOperating SystemWindows 11My Question or Issuebasically I launch my playlist and after having finished playing the first music he stops me from reading my playlist and plays me a random one which is part of my recomandation of mu...

Casual Listener

Plan Free Country France Operating System Windows 11 My Question or Issue basically I launch my playlist and after having finished playing the first music he stops me from reading my playlist ...

sharllesse

Casual Listener

1524 Views

2 replies

0 likes

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Solved!!Superuser Contribution Change Playback speed on Web Version

PlanFree/PremiumCountryUnited KingdomDevicePCOperating SystemWindows 10Chrome and EdgeMy Question or IssueSpotify should add the option to change the playback speed for podcasts on the desktop web version and not only on the desktop app. Google Podca...

Casual Listener

Plan Free/Premium Country United Kingdom Device PC Operating System Windows 10 Chrome and Edge My Question or Issue Spotify should add the option to change the playback speed for podcasts o...

OscarDC

Moderator

3053 Views

1 replies

0 likes

Podcasts
Web Version
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Superuser Contribution items at top of home screen - hasn't changed in months and can't adjust

Plan: Spotify Premium, USA Devices/OS: Multiple (desktop & linux, android 13) - same problem (and same content) across all devices. In the attached screenshot, this post is regarding the section under "Good evening" and above "Discover something new"...

Newbie

Plan: Spotify Premium, USA   Devices/OS: Multiple (desktop & linux, android 13) - same problem (and same content) across all devices.   In the attached screenshot, this post is rega...

Alex

Spotify Legend

1112 Views

2 replies

0 likes

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Superuser Contribution Crossfade even when disabled

PlanPremiumCountryItalyDeviceDELL XPS 9710Operating SystemWindows 11 (22H2) build 22621.1194Spotify VersionSpotify for Desktop (Windows) 1.2.4.912.g949d5fd0 My Question or IssueI have crossfade even if the toggle is off. I managed to remove it puttin...

Regular

Plan Premium Country Italy Device DELL XPS 9710 Operating System Windows 11 (22H2)  build 22621.1194 Spotify Version Spotify for Desktop (Windows) 1.2.4.912.g949d5fd0   My Q...

riccardo_bonanomi

Regular

1328 Views

6 replies

0 likes

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  • 6 replies
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Errors while loading albums and discographies.

PlanPremiumCountryNetherlandsDeviceDell XPS15Operating SystemWindows 10 My Question or Issuestarting today the application no longer loads albums or discographies.. not sure whats wrong but it doesnt load for any artist.. on the artist page itself ev...

Gig Goer

Plan Premium Country Netherlands Device Dell XPS15 Operating System Windows 10   My Question or Issue starting today the application no longer loads albums or discographies.. not sure ...

MattSuda

Spotify Star

1071 Views

9 replies

3 likes

  • 1071 Views
  • 9 replies
  • 3 likes

Spotify features found on Mobile that used to also be on Desktop are now missing for me.

PlanFreeCountryPhilippinesDeviceLenovo IdeaPad Slim 3Operating SystemWindows 10 My Question or IssueSome features that are found on the Mobile app that also used to be found in the Desktop have gone missing for me. Firstly, the full-screen mode featu...

Casual Listener

Plan Free Country Philippines Device Lenovo IdeaPad Slim 3 Operating System Windows 10   My Question or Issue Some features that are found on the Mobile app that also used to be found ...

jaelhshwha

Casual Listener

1659 Views

2 replies

0 likes

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Desktop app not working with Discord, or showing up on my iPhone.

 PlanPremium CountryUnited States DeviceiPhone SE 2nd Generation, Custom Desktop (Ryzen 5 3600, GeForce GTX 1660 ti) Operating SystemWindows 11 My Question or IssueMy computer does not show up as a device on my Wi-Fi network, and I am unable to contr...

Casual Listener

  Plan Premium   Country United States   Device iPhone SE 2nd Generation, Custom Desktop (Ryzen 5 3600, GeForce GTX 1660 ti)   Operating System Windows 11   My Questi...

LightSeize

Newbie

1577 Views

3 replies

0 likes

help needed
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Superuser Contribution Last.fm desktop player doesn't seem to be scrobbling

I have already disconnected and reconnected accounts multiple times but nothing seems to be working on desktop while it works fine on android. AS for plugins it only shows Windows media player and itunes.

Casual Listener

I have already disconnected and reconnected accounts multiple times but nothing seems to be working on desktop while it works fine on android. AS for plugins it only shows Windows media player and it...

Yordan

Moderator

1886 Views

1 replies

0 likes

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Problem with my spotify playlist.

Hello my problem is that, when i share my playlist with some friends it says its private or deleted, but i have it on as public playlist? https://open.spotify.com/playlist/11pqxjc0j2ivIpvnaTwMKM here is the playlist.

Casual Listener

Hello my problem is that, when i share my playlist with some friends it says its private or deleted, but i have it on as public playlist? https://open.spotify.com/playlist/11pqxjc0j2ivIpvnaTwMKM here...

Swiftik

Casual Listener

499 Views

3 replies

0 likes

  • 499 Views
  • 3 replies
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Full Screen Problem

PlanPremiumCountryTurkeyDeviceWindows Surface Book 3Operating SystemWindows 11 My Question or IssueWhen I resize the app to Full Screen, I see some empty gaps on the bottom line, showing my desktop wallpaper colors. Please open the image on a separat...

Regular

Plan Premium Country Turkey Device Windows Surface Book 3 Operating System Windows 11   My Question or Issue When I resize the app to Full Screen, I see some empty gaps on the bottom l...

kaworu_bloodpaw

Roadie

947 Views

7 replies

1 likes

  • 947 Views
  • 7 replies
  • 1 likes

Solved!! Multiple song selection

PlanPremiumCountryUSADeviceDesktop ComputerOperating SystemWindows 10My Question or IssueI'm on the desktop app and want to add songs to a playlist by select the top song and scrolling down shift selecting the bottom song and having all the songs in ...

Casual Listener

Plan Premium Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue I'm on the desktop app and want to add songs to a playlist by select the top song and scroll...

kaworu_bloodpaw

Roadie

527 Views

3 replies

0 likes

  • 527 Views
  • 3 replies
  • 0 likes