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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2451 Views

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155746 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150712 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

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Solved!!Superuser Contribution Failed to load resource: the server responded with a status of 500 ()

gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 ()WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVEVOLUME CONTROL DOES NOT DO ANYTHING WITH THE VOLUME

Music Fan

gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 () WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVE VOLUME CONTROL DOE...

Anutrix

Casual Listener

5708 Views

12 replies

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Superuser Contribution why can't spotify download tracks/ takes too long to download something?

Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download

Visitor

Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download

Dian

Spotify Legend

460 Views

1 replies

0 likes

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Superuser Contribution The windows app does not successfully connect to Facebook

I am logged in with my Spotify account on the Windows app and click "Connect with Facebook". I enter my credentials and a 2FA code and the button on the app switches to "Disconnect from Facebook", but I never see any friends and when I close the app ...

Casual Listener

I am logged in with my Spotify account on the Windows app and click "Connect with Facebook". I enter my credentials and a 2FA code and the button on the app switches to "Disconnect from Facebook", bu...

MihailY

Moderator

749 Views

7 replies

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Superuser Contribution Local files arent shown Tried about everything.

Hey so I recently changed from Apple Music to Spotify and I always had a huge Local File Library which was pretty easy to handle, but today I subscribed and had to see that it doesn't work on Spotify for a bit, I already turned it on, Added Sources, ...

Newbie

Hey so I recently changed from Apple Music to Spotify and I always had a huge Local File Library which was pretty easy to handle, but today I subscribed and had to see that it doesn't work on Spotify...

Yordan

Moderator

1179 Views

1 replies

0 likes

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Superuser Contribution Video podcast won't play on windows 11 desktop

PlanPremiumCountryUK Device(Laptop)Operating System(Windows 11.) My Question or IssueOne particular podcasts videos won't play and I can't listen to them at all unless I download them, it only happens on this one podcast and only on PC, it works on m...

Casual Listener

Plan Premium Country UK   Device (Laptop) Operating System (Windows 11.)   My Question or Issue One particular podcasts videos won't play and I can't listen to them at all unless...

psyduck94

Casual Listener

1154 Views

4 replies

0 likes

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[Windows 11] Volume Changes between applications

PlanPremiumCountryUnited StatesDeviceASUS TUF F15 (Windows 11 Laptop)Operating SystemWindows 11 My Question or IssueFor the past month, whenever I switch to my Spotify window, the system instantly goes up to 67% volume, every time. However, when swit...

Casual Listener

Plan Premium Country United States Device ASUS TUF F15 (Windows 11 Laptop) Operating System Windows 11   My Question or Issue For the past month, whenever I switch to my Spotify window...

ParadoxicalLemon08

Casual Listener

5410 Views

9 replies

1 likes

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Superuser Contribution Windows 11 - Spotify ne fonctionne pas - Spotify doesn't work

BonjourQuand j'ouvre Spotify j'ai le message "spotify a cessé de fonctionner" ou un écran noir.Je suis sous Windows 11 mis à jour. J'ai désintallé proprement et réinstallé spotify mais aucun résultat. HelloWhen I open Spotify I get the message "spoti...

Casual Listener

Bonjour Quand j'ouvre Spotify j'ai le message "spotify a cessé de fonctionner" ou un écran noir. Je suis sous Windows 11 mis à jour. J'ai désintallé proprement et réinstallé spotify mais aucun résu...

fulv95

Casual Listener

2902 Views

7 replies

0 likes

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Solved!!Superuser Contribution john lewis tenor

I've just signed up for a Duo account and I want to link a John Lewis tenor music player/radio to Spotify. But Spotify isn't detecting it.

Casual Listener

I've just signed up for a Duo account and I want to link a John Lewis tenor music player/radio to Spotify. But Spotify isn't detecting it.

AdamElgar

Casual Listener

770 Views

2 replies

0 likes

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error-dialog.generic.header

Hi y´all! The other subject about this matter didn´t help, because I have no App, but only webplayer and there is nothing I can click or search for, only a black background and the sign about "error-dialog.generic.header" with its green button "fatal...

Visitor

Hi y´all! The other subject about this matter didn´t help, because I have no App, but only webplayer and there is nothing I can click or search for, only a black background and the sign about "error-...

kaworu_bloodpaw

Roadie

4467 Views

1 replies

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Superuser Contribution Lyric button on on desktop app

Lyric button shows up on both mobile and web version perfectly fine but I can't seem to do anything to make it appear on my desktop app. Tried reinstalling.

Casual Listener

Lyric button shows up on both mobile and web version perfectly fine but I can't seem to do anything to make it appear on my desktop app. Tried reinstalling.

Joan

Moderator

390 Views

1 replies

0 likes

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Superuser Contribution I can't see any of my Spotify settings

On the desktop app, I click settings and the only category shown is language. I don't have playback or any other setting to choose.

Visitor

On the desktop app, I click settings and the only category shown is language. I don't have playback or any other setting to choose.

Abextra2013

Newbie

5758 Views

11 replies

5 likes

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Solved!! Local files from pc won't sync to iPhone

Hi, I'm having trouble getting local files from my PC to sync to my iPhone. I made sure all the files are mp3, turned on local files on both devices, made sure unplayable songs were not hidden, connected both devices to the same hotspot, and tried to...

Casual Listener

Hi, I'm having trouble getting local files from my PC to sync to my iPhone. I made sure all the files are mp3, turned on local files on both devices, made sure unplayable songs were not hidden, conne...

11125586971

Visitor

824 Views

6 replies

0 likes

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Solved!! Spotify starts loading and disappears

Operating SystemWindows 11 22H2 Client versionSpotify for Windows1.2.4.912.g949d5fd0 My Question or IssueIf I install spotify as soon as it finishes it opens normally. Once I close it, the app won't open again. In task manager the app appears when I ...

Regular

Operating System Windows 11 22H2   Client version Spotify for Windows 1.2.4.912.g949d5fd0   My Question or Issue If I install spotify as soon as it finishes it opens normally. Once ...

Geonikbele

Regular

2310 Views

9 replies

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What exactly does friend activity show?

I've heard that it only shows a song played after 30 seconds or halfway through of listening but I just wanted to know officially what is being shown

Newbie

I've heard that it only shows a song played after 30 seconds or halfway through of listening but I just wanted to know officially what is being shown

kaworu_bloodpaw

Roadie

10122 Views

1 replies

0 likes

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Superuser Contribution When I go into Account Settings on desktop, it's in Swiss and not English?

My account's language on desktop and in the app are both set to English. When I go into Account Settings on desktop, everything is in Swiss (I assume) and there doesn't seem to be a way to change this to English. I can't navigate this. I need to upda...

Newbie

My account's language on desktop and in the app are both set to English. When I go into Account Settings on desktop, everything is in Swiss (I assume) and there doesn't seem to be a way to change t...

OscarDC

Moderator

741 Views

1 replies

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spotify cant play this right now

spotify keeps notifying me this even after i have uninstalled and reinstalled, as well as clearing the cache. This only happens on my windows pc

Visitor

spotify keeps notifying me this even after i have uninstalled and reinstalled, as well as clearing the cache. This only happens on my windows pc

Smilko

Casual Listener

724 Views

4 replies

1 likes

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Superuser Contribution Songs playing off sync with timer / songs starting in the middle of track

This problem only seems to be happening on the desktop Windows app. I've done a full reinstall of Spotify hoping that would fix the issue, and it doesn't. Essentially, the song timer and song seem to be out of sync. It's difficult to describe without...

Visitor

This problem only seems to be happening on the desktop Windows app. I've done a full reinstall of Spotify hoping that would fix the issue, and it doesn't. Essentially, the song timer and song seem ...

Lyubka

Moderator

957 Views

1 replies

0 likes

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