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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80690 Views

40 replies

68 likes

  • 80690 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

773185 Views

503 replies

64 likes

  • 773185 Views
  • 503 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17242 Views

17 replies

5 likes

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  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2760 Views

0 replies

4 likes

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Superuser Contribution [Desktop App] Empty Gray Bar at the bottom on Spotify Free

PlanFreeCountryTunisiaDeviceAsus X541UV LaptopOperating SystemWindows 10My Question or IssueEmpty Gray Bar at the bottom on Spotify Free in playlists, search, and settings. Only disappears in the Home tab.

Casual Listener

Plan Free Country Tunisia Device Asus X541UV Laptop Operating System Windows 10 My Question or Issue Empty Gray Bar at the bottom on Spotify Free in playlists, search, and settings. Only dis...

Kaira07

Visitor

3630 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Vertical spacing issues after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or IssueAfter the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the screenshots below.

Music Fan

Plan Premium Country Georgia Operating System Windows 10   My Question or Issue After the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the...

Eni

Moderator

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
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Superuser Contribution Can't search anymore within my playlists on Browser app

PlanPremiumCountryCanada DeviceLatpopOperating SystemWindows 11, Chrome Browser My Question or IssueFor some reason the "Find in Playlist" option is gone. The mobile app still has the feature but it seems that for the web player is gone. It's a criti...

Visitor

Plan Premium Country Canada   Device Latpop Operating System Windows 11, Chrome Browser   My Question or Issue For some reason the "Find in Playlist" option is gone. The mobile a...

Yordan

Moderator

807 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution "What's new" on Spotify for PC

Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently use Spotify on Windows as well and I can not find ...

Newbie

Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently...

SDavid33

Newbie

16166 Views

42 replies

99 likes

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  • 42 replies
  • 99 likes

Superuser Contribution I cant play any song or podcasts

PlanFreeCountryINDIADeviceAcer Extensa LaptopOperating SystemWindows 10 My Question or Issuewhenever i am opening spotify and clicking on a song to play it says content not available and whenver i am clicking on the play button of any podcasts my cur...

Casual Listener

Plan Free Country INDIA Device Acer Extensa Laptop Operating System Windows 10   My Question or Issue whenever i am opening spotify and clicking on a song to play it says content not a...

Dian

Spotify Legend

390 Views

2 replies

0 likes

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Superuser Contribution When I play a local song, any songs after it have no album art.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Play...

Casual Listener

  Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I play a local file song with no album cover, every song after wil...

Joan

Moderator

655 Views

6 replies

0 likes

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  • 6 replies
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Listening On Sync Issues between devices, Random Play, or Playlists

PlanPremium/FamilyCountryUSADeviceSamsung S20Operating SystemWindows 11 My Question or IssueI'll often switch from my desktop to laptop. If I start a session on my Desktop, when I got to my laptop, it will correctly show listening on (desktop). Howev...

Regular

Plan Premium/Family Country USA Device Samsung S20 Operating System Windows 11   My Question or Issue I'll often switch from my desktop to laptop.  If I start a session on my Desk...

290 Views

0 replies

0 likes

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  • 0 replies
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Superuser Contribution Appreciation post

God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing on the right, with the big album cover art and a li...

Roadie

God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing ...

398 Views

0 replies

7 likes

  • 398 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Spotify web player controls are greyed out and my phone is not a "device"

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueSuddenly, when I went into my Spotify web player today, the controls were all greyed out. So I went to my app on my Samsung Galaxy S8 and it doesn't show Web Player being a d...

Regular

Plan Premium Country   Device Dell Operating System Windows 10   My Question or Issue Suddenly, when I went into my Spotify web player today, the controls were all greyed out. So ...

MihailY

Moderator

5706 Views

17 replies

6 likes

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  • 17 replies
  • 6 likes

Superuser Contribution songs playing but no sound on airpods pro

Planfamily PremiumCountryThe NetherlandsDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueHello, I've been having issues with the spotify desktop app. When I want to play a song on my airpods, it doesnt play any sound, but when I disc...

Newbie

  Plan family Premium Country The Netherlands Device Lenovo laptop Operating System Windows 10   My Question or Issue Hello,  I've been having issues with the spotify deskt...

BRdlC

Visitor

27744 Views

21 replies

4 likes

  • 27744 Views
  • 21 replies
  • 4 likes

Game bar spotify forces install the microsfot store version

I have spotify installed, but when I go to install the game bar widget for spotify, it forces me to install the microsoft store version which I didn't want.

Regular

I have spotify installed, but when I go to install the game bar widget for spotify, it forces me to install the microsoft store version which I didn't want.

Prague

Community Legend

560 Views

1 replies

1 likes

  • 560 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Discover Weekly - "Couldn't find that playlist" and "This playlist has been deleted"

Hello. It seems my Discover Weekly playlist is not working, with errors.In Windows, it tries for about 20 seconds and says "Couldn't find that playlist".On Android, it says "This playlist has been deleted". I've tried a clean reinstall for my Windows...

Casual Listener

Hello. It seems my Discover Weekly playlist is not working, with errors. In Windows, it tries for about 20 seconds and says "Couldn't find that playlist". On Android, it says "This playlist has bee...

Metalcastr

Casual Listener

1721 Views

4 replies

0 likes

Discover Weekly
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Superuser Contribution The ordinal 380 could not be located in the dynamic link library

i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open spotify by double clicking the EXE file while the ...

Visitor

i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open...

gooster

Visitor

4440 Views

4 replies

1 likes

  • 4440 Views
  • 4 replies
  • 1 likes

Summary of 2023 - R.E. Developers and Designers

Have been told to move this message to the "Help" section, so I am assuming it won't be 'closed' on this section - thanks. 2023 has definitely not been the year for the designers and the developers! - Now Playing button in Settings stopped working (a...

Gig Goer

Have been told to move this message to the "Help" section, so I am assuming it won't be 'closed' on this section - thanks.   2023 has definitely not been the year for the designers a...

358 Views

0 replies

0 likes

  • 358 Views
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Superuser Contribution speaker balance messed up after driver update

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify and it helped but it still sounds like only mono sou...

Newbie

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify a...

Yordan

Moderator

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Wont play on desktop app

Plan: PremiumCountry: USADevice: PC Operating System: Windows 10My Question or Issue: I cannot play anything on the PC app. The scrum bar shows it playing the songs, and the lyrics follow the scrum, but no audio comes out of the speakers. I can switc...

Visitor

Plan: Premium Country: USA Device: PC  Operating System: Windows 10 My Question or Issue: I cannot play anything on the PC app.  The scrum bar shows it playing the songs, and ...

Lyubka

Moderator

734 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Song Context Menu opening twice

It seems like this is only a minor UI bug1. Hover over a Song2. Left click the three dots that open the "Song Context Menu"-> The "Song Context Menu" should now be visible3. Right click the three dots that open the "Song Context Menu"-> Now another i...

Visitor

It seems like this is only a minor UI bug 1. Hover over a Song 2. Left click the three dots that open the "Song Context Menu" -> The "Song Context Menu" should now be visible 3. Right click ...

Yordan

Moderator

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

Yordan

Moderator

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads on free plan

PlanFree/PremiumCountryUSAOperating SystemWindows 10 My Question or IssueI get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. It's become absurd. I use to get a reasonable series of commercials, followed b...

Newbie

Plan Free/Premium Country USA Operating System Windows 10   My Question or Issue I get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1.  ...

raidynrosko

Newbie

1993 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Can't Delete a playlist

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

Casual Listener

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

MauriceMV

Spotify Star

618 Views

2 replies

0 likes

  • 618 Views
  • 2 replies
  • 0 likes