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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83845 Views

40 replies

68 likes

  • 83845 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

795229 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23833 Views

25 replies

7 likes

  • 23833 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3056 Views

0 replies

4 likes

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Enhanced mode not visible anymore in desktop app for Windows

PlanPremium CountryBelgium Operating SystemSpotify voor Windows (64-bits)1.2.22.982.g794acc0a My Question or IssueYesterday the enhanced button was there, but today it is no longer there. This has now been replaced by the smart shuffle mode button.Ac...

Casual Listener

Plan Premium   Country Belgium   Operating System Spotify voor Windows (64-bits) 1.2.22.982.g794acc0a   My Question or Issue Yesterday the enhanced button was there, but tod...

dichterfall

Casual Listener

574 Views

1 replies

2 likes

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Superuser Contribution Podcasts won't play. Why???

I'm using the desktop version of Spotify on my Mac (OS 12.6). Usually I can play podcasts with no trouble at all, but occasionally I'll hit play and the app doesn't do anything. Nothing starts up and the timeline remains neutral. In the past it has f...

Visitor

I'm using the desktop version of Spotify on my Mac (OS 12.6). Usually I can play podcasts with no trouble at all, but occasionally I'll hit play and the app doesn't do anything. Nothing starts up and...

Not applicable

456 Views

2 replies

0 likes

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Superuser Contribution Equalizer feature not showing up in desktop app - Windows 11

Device/OS: Windows 11Plan: PremiumCountry: Bangladesh I've just started using Spotify on Windows 11; as you can see, in my settings, there is no Equalizer function under Audio Quality OR Playback. Equalizer shows up fine on all my other linked device...

Newbie

Device/OS: Windows 11 Plan: Premium Country: Bangladesh   I've just started using Spotify on Windows 11; as you can see, in my settings, there is no Equalizer function under Audio Quality O...

Yordan

Moderator

5917 Views

1 replies

1 likes

Desktop
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Solved!! Enhanced playlist reloads when clicking "play" on song

PlanPremiumCountryNorwayDeviceDesktop and laptop (Windows)Operating SystemWindows 10 & Windows 11 My IssueWhen the Enhance feature is enabled for a playlist and I click play on a any song, it will reload the playlist twice. On the first reload the pl...

Casual Listener

Plan Premium Country Norway Device Desktop and laptop (Windows) Operating System Windows 10 & Windows 11   My Issue When the Enhance feature is enabled for a playlist and I click p...

yggyhhjnkkjnmhj

Casual Listener

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
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Superuser Contribution Home page doesn't load/unable to use search

 PlanPremium StudentCountryAustraliaDevicePCOperating SystemWindows 10 My Question or IssueFor the past week my Spotify desktop app home page has not been loading.It constantly pops up with an error message saying "something went wrong. search for so...

Newbie

  Plan Premium Student Country Australia Device PC Operating System Windows 10   My Question or Issue For the past week my Spotify desktop app home page has not been loading. It ...

iGrOdA

Newbie

2919 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution I can't find my "Top track this month" in Desktop Profile.

It's been more than a month since I subscribed to the premium account, and I have listened to the song in a public session, not private session.But, I can't find my TOP TRACK THIS MONTH even if I press the profile menu on my PC Desktop screen. Help m...

Visitor

It's been more than a month since I subscribed to the premium account, and I have listened to the song in a public session, not private session. But, I can't find my TOP TRACK THIS MONTH even if I p...

Joan

Moderator

1534 Views

3 replies

0 likes

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Superuser Contribution Spotify forcing PC sign out

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 11 My Question or IssueSince about a week or so I've been facing an extremely perplexing issue with my Spotify. I use the spotify desktop version, not the online browser version, for clarif...

Newbie

Plan Premium Country USA Device Windows PC Operating System Windows 11   My Question or Issue Since about a week or so I've been facing an extremely perplexing issue with my Spotify. I...

OscarDC

Moderator

376 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Daylist won't clear out of queue

PlanPremiumCountryUnited StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI have a 3 song playlist i want to play on loop repeat. I cannot get the Daylist I was listening to before that to clear my queue no matter how many times I sel...

Visitor

Plan Premium Country United States Device Laptop Operating System Windows 10   My Question or Issue I have a 3 song playlist i want to play on loop repeat. I cannot get the Daylist I w...

Joan

Moderator

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
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Superuser Contribution Playlist randomly sorted itself

The browser version of the site randomly decided to sort my playlists by "recently added". I can't click on "title" or "artist" or anything to resort the playlist. I tried Chrome, Opera, I tried removing adblock. Nothing. I'm on Windows 10.

Music Fan

The browser version of the site randomly decided to sort my playlists by "recently added". I can't click on "title" or "artist" or anything to resort the playlist. I tried Chrome, Opera, I tried remo...

Eni

Moderator

427 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Cant play any songs i haven't listened to before

PlanPremium Operating SystemWindows 10 My Question or IssueI'm always looking for new music to listen to but recently i have come across an extremely annoying problem on my laptop just after buying spotify premium. I can listen to songs that are alre...

Newbie

  Plan Premium   Operating System Windows 10   My Question or Issue I'm always looking for new music to listen to but recently i have come across an extremely annoying problem ...

Marmot73

Casual Listener

2546 Views

5 replies

1 likes

  • 2546 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Desktop App] Empty Gray Bar at the bottom on Spotify Free

PlanFreeCountryTunisiaDeviceAsus X541UV LaptopOperating SystemWindows 10My Question or IssueEmpty Gray Bar at the bottom on Spotify Free in playlists, search, and settings. Only disappears in the Home tab.

Casual Listener

Plan Free Country Tunisia Device Asus X541UV Laptop Operating System Windows 10 My Question or Issue Empty Gray Bar at the bottom on Spotify Free in playlists, search, and settings. Only dis...

Kaira07

Visitor

3712 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Vertical spacing issues after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or IssueAfter the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the screenshots below.

Music Fan

Plan Premium Country Georgia Operating System Windows 10   My Question or Issue After the update today, I encountered some spacing bugs on the right sidebar and an artist's page. See the...

Eni

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't search anymore within my playlists on Browser app

PlanPremiumCountryCanada DeviceLatpopOperating SystemWindows 11, Chrome Browser My Question or IssueFor some reason the "Find in Playlist" option is gone. The mobile app still has the feature but it seems that for the web player is gone. It's a criti...

Visitor

Plan Premium Country Canada   Device Latpop Operating System Windows 11, Chrome Browser   My Question or Issue For some reason the "Find in Playlist" option is gone. The mobile a...

Yordan

Moderator

831 Views

1 replies

0 likes

  • 831 Views
  • 1 replies
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Superuser Contribution "What's new" on Spotify for PC

Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently use Spotify on Windows as well and I can not find ...

Newbie

Recently Spotify added my favorite feature of all time on spotify for android and iphone(?). The "What's new" section, where you can see daily releases of your favorite artists. However, I frequently...

SDavid33

Newbie

16452 Views

42 replies

99 likes

  • 16452 Views
  • 42 replies
  • 99 likes

Superuser Contribution I cant play any song or podcasts

PlanFreeCountryINDIADeviceAcer Extensa LaptopOperating SystemWindows 10 My Question or Issuewhenever i am opening spotify and clicking on a song to play it says content not available and whenver i am clicking on the play button of any podcasts my cur...

Casual Listener

Plan Free Country INDIA Device Acer Extensa Laptop Operating System Windows 10   My Question or Issue whenever i am opening spotify and clicking on a song to play it says content not a...

Dian

Spotify Legend

400 Views

2 replies

0 likes

  • 400 Views
  • 2 replies
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Superuser Contribution When I play a local song, any songs after it have no album art.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Play...

Casual Listener

  Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I play a local file song with no album cover, every song after wil...

Joan

Moderator

680 Views

6 replies

0 likes

  • 680 Views
  • 6 replies
  • 0 likes

Listening On Sync Issues between devices, Random Play, or Playlists

PlanPremium/FamilyCountryUSADeviceSamsung S20Operating SystemWindows 11 My Question or IssueI'll often switch from my desktop to laptop. If I start a session on my Desktop, when I got to my laptop, it will correctly show listening on (desktop). Howev...

Regular

Plan Premium/Family Country USA Device Samsung S20 Operating System Windows 11   My Question or Issue I'll often switch from my desktop to laptop.  If I start a session on my Desk...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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Superuser Contribution Appreciation post

God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing on the right, with the big album cover art and a li...

Roadie

God knows how much I can criticize Spotify sometimes, but I just gotta say how much I really love the new UI, with the big Library on the left, our current Playlist in the middle and the Now Playing ...

410 Views

0 replies

7 likes

  • 410 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Spotify web player controls are greyed out and my phone is not a "device"

PlanPremiumCountry DeviceDellOperating SystemWindows 10 My Question or IssueSuddenly, when I went into my Spotify web player today, the controls were all greyed out. So I went to my app on my Samsung Galaxy S8 and it doesn't show Web Player being a d...

Regular

Plan Premium Country   Device Dell Operating System Windows 10   My Question or Issue Suddenly, when I went into my Spotify web player today, the controls were all greyed out. So ...

MihailY

Moderator

5916 Views

17 replies

6 likes

  • 5916 Views
  • 17 replies
  • 6 likes

Superuser Contribution songs playing but no sound on airpods pro

Planfamily PremiumCountryThe NetherlandsDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueHello, I've been having issues with the spotify desktop app. When I want to play a song on my airpods, it doesnt play any sound, but when I disc...

Newbie

  Plan family Premium Country The Netherlands Device Lenovo laptop Operating System Windows 10   My Question or Issue Hello,  I've been having issues with the spotify deskt...

BRdlC

Visitor

27989 Views

21 replies

4 likes

  • 27989 Views
  • 21 replies
  • 4 likes