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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2390 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154811 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148003 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11470 Views

1 replies

6 likes

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Superuser Contribution I can't find "scroll to manage your family accounts"

I would like to add my daughter to my family premium spotify.I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so i cna't get to "select option to add members". I am ...

Visitor

I would like to add my daughter to my family premium spotify. I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so...

Dian

Spotify Legend

462 Views

1 replies

0 likes

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Solved!!Superuser Contribution can't play a playlist

Hello, music lovers I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can. I have made them sureTo update Spotify app on my PlayStation and web browserTo update...

Casual Listener

  Hello, music lovers   I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can.   I have m...

yj-u-4

Casual Listener

621 Views

4 replies

0 likes

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Superuser Contribution "Something went wrong - Try reloading the page" pop-up loop

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Reload," the cycle repeats. I can't access my account...

Casual Listener

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Re...

MihailY

Moderator

1554 Views

3 replies

0 likes

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Solved!! Win10 desktop app unable to play songs on any artist/album pages

The Spotify desktop app on my Windows 10 laptop doesn't play songs if I select them on the page of an artist, an album or through the search tool. It only plays songs if they are on a playlist, my own or someone else's. So the same song works on a pl...

Casual Listener

The Spotify desktop app on my Windows 10 laptop doesn't play songs if I select them on the page of an artist, an album or through the search tool. It only plays songs if they are on a playlist, my ow...

frustrated89

Casual Listener

478 Views

2 replies

0 likes

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[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

537 Views

3 replies

0 likes

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Is it possible turn off video podcast on spotify desktop app?

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

Casual Listener

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

kaworu_bloodpaw

Roadie

1560 Views

1 replies

0 likes

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there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

611 Views

3 replies

0 likes

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Superuser Contribution the recommended songs will not play under the selfmade playlist

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

Visitor

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

MihailY

Moderator

298 Views

1 replies

0 likes

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Solved!!Superuser Contribution Local files not showing on desktop but does on iPhone

PlanPremiumCountryUKDeviceiPhone 11/PCOperating SystemiOS 16.3/Windows 11 Pro My Question or IssueBefore upgrading to Windows 11 I had local files in the file explorer music library. After completing a fresh install for Windows, I lost those files (s...

Regular

Plan Premium Country UK Device iPhone 11/PC Operating System iOS 16.3/Windows 11 Pro   My Question or Issue Before upgrading to Windows 11 I had local files in the file explorer music ...

MihailY

Moderator

388 Views

1 replies

0 likes

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Superuser Contribution Why does my computer crash when I open the Spotify web player?

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

Casual Listener

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

pabb85

Visitor

6066 Views

17 replies

0 likes

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No friends activity on desktop spotify

PlanPremiumCountryGermanyDevice(PC)Operating System(Windows 10) My Question or IssueHi! As the title states, my friends' activity tab has been absent from the desktop app for quite some time now (longer than a year iirc). Before it disappeared, it's ...

Newbie

Plan Premium Country Germany Device (PC) Operating System (Windows 10)   My Question or Issue Hi! As the title states, my friends' activity tab has been absent from the desktop app for...

kaworu_bloodpaw

Roadie

332 Views

1 replies

0 likes

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Solved!! songs downloading only after i play them

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Casual Listener

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Bara41

Casual Listener

498 Views

2 replies

0 likes

bug
Help please
Windows
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Superuser Contribution I don't see one specific person in my friends activity

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...

Visitor

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...

dimikourou

Casual Listener

1366 Views

4 replies

0 likes

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Superuser Contribution Spotify will not play searched music or download songs

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes blank. The app still plays fine from anywhere else, ...

Casual Listener

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes b...

MihailY

Moderator

1581 Views

2 replies

0 likes

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Superuser Contribution Spotify não reproduz som no fone de ouvido

Estou enfrentando um problema com o programa do spotify no PC. Ele simplesmente não reproduz o som das músicas.Coloco pra tocar e no programa ela ocorre, continua contando tempo normalmente, mas não sai som no fone de ouvido.Quando eu conecto o PC na...

Casual Listener

Estou enfrentando um problema com o programa do spotify no PC. Ele simplesmente não reproduz o som das músicas. Coloco pra tocar e no programa ela ocorre, continua contando tempo normalmente, mas nã...

Dian

Spotify Legend

3828 Views

1 replies

0 likes

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Superuser Contribution can't ad songs to playlist on my PC

w're some friends having a common playlist. I don't get the option to ad songs to the playlist from my PC , but I can from my Iphone...?

Visitor

w're some friends having a common playlist. I don't get the option to ad songs to the playlist from my PC , but I can from my Iphone...?

Dian

Spotify Legend

273 Views

1 replies

0 likes

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Solved!!Superuser Contribution Failed to load resource: the server responded with a status of 500 ()

gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 ()WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVEVOLUME CONTROL DOES NOT DO ANYTHING WITH THE VOLUME

Music Fan

gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 () WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVE VOLUME CONTROL DOE...

Anutrix

Casual Listener

5679 Views

12 replies

0 likes

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Superuser Contribution why can't spotify download tracks/ takes too long to download something?

Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download

Visitor

Every time I attempt to download a playlist, it never downloads it, or does in a very long time, it also never display how much songs I have left to download

Dian

Spotify Legend

450 Views

1 replies

0 likes

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Superuser Contribution The windows app does not successfully connect to Facebook

I am logged in with my Spotify account on the Windows app and click "Connect with Facebook". I enter my credentials and a 2FA code and the button on the app switches to "Disconnect from Facebook", but I never see any friends and when I close the app ...

Casual Listener

I am logged in with my Spotify account on the Windows app and click "Connect with Facebook". I enter my credentials and a 2FA code and the button on the app switches to "Disconnect from Facebook", bu...

MihailY

Moderator

736 Views

7 replies

0 likes

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