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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139140 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139140 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54892 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54892 Views
  • 0 replies
  • 33 likes

Song Information output for Visualizers

I've been using the Rainmeter Monstercat Visualizer pretty much since i got Spotify, mostly without a Problem. But since an Update maybe a month ago the Song and Artist Name and Cover don't get displayed anymore, and the cover is stuck to the last so...

  • Newbie
  • I've been using the Rainmeter Monstercat Visualizer pretty much since i got Spotify, mostly without a Problem. But since an Update maybe a month ago the Song and Artist Name and Cover don't get displ...
  • naviii
  • Newbie
  • 4350 Views
  • 2 replies
  • 0 likes
  • 4350 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Other] Desktop app - Low volume on startup

When opening the desktop (Windows 10) Spotify application, the the volume is always turned almost all the way down - about 10-15% of max volume. Is this a bug with the application, or have I accidentally changed a setting in Windows? This does not oc...

  • Newbie
  • When opening the desktop (Windows 10) Spotify application, the the volume is always turned almost all the way down - about 10-15% of max volume.   Is this a bug with the application, or have I...
  • Alex
  • Moderator
  • 531 Views
  • 2 replies
  • 2 likes
  • Other
  • 531 Views
  • 2 replies
  • 2 likes

Superuser Contribution Songs are greyed out but are still able to play

PlanFreeCountryUnited StatesOperating SystemWindows 11 So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on albums, if you search them and if you have the desktop app installed

RansomGhost_2-1643126745690.png RansomGhost_3-1643126759112.png
  • Music Fan
  •   Plan Free Country United States Operating System Windows 11   So, for some reason, in playlists, some songs are grayed out in the web player, but you're still able to play them on...
  • Eni
  • Moderator
  • 860 Views
  • 5 replies
  • 2 likes
  • 860 Views
  • 5 replies
  • 2 likes

Spotify Lyrics not syncing with the song

PlanPremiumCountryPhilippines DevicePC, AndroidOperating SystemWindows 10, android 5.1 Is there any solution to manually sync lyrics inside spotify app?

  • Newbie
  • Plan Premium Country Philippines   Device PC, Android Operating System Windows 10, android 5.1   Is there any solution to manually sync lyrics inside spotify app?  
  • OwKoot
  • Newbie
  • 5011 Views
  • 2 replies
  • 5 likes
  • 5011 Views
  • 2 replies
  • 5 likes

Tracks unavailable in Desktop app that are available in Android

PlanFamilyCountryUSADevicePCOperating SystemWindows 10My Question or IssueSome tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by eX-Girl. On Desktop, all tracks are unavailable. On Android, they are ...

  • Music Fan
  • Plan Family Country USA Device PC Operating System Windows 10 My Question or Issue Some tracks are unavailable in Desktop but available in Android. See the album "Back to the Mono Kero" by e...
  • Loxer
  • Spotify Star
  • 247 Views
  • 3 replies
  • 0 likes
  • 247 Views
  • 3 replies
  • 0 likes

**bleep**

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 My Question or IssueI've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to his songs they are greyed out and trying to play them incurs the message "This...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10   My Question or Issue I've been trying to listen to Take Me To Your Leader by King Geedorah on my PC, but when I go to hi...
  • Loxer
  • Spotify Star
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Certain artists unavailable

PlanFreeCountryFranceOperating SystemWindows 10Spotify Version1.1.77.643.g3c4c6fc6 Certain artists are partially or completely unavailable, looking for a solution, I found a lot of threads around the same issue from 2017. Some of the examples they ga...

  • Newbie
  • Plan Free Country France Operating System Windows 10 Spotify Version 1.1.77.643.g3c4c6fc6   Certain artists are partially or completely unavailable, looking for a solution, I found a lo...
  • Loxer
  • Spotify Star
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Premium but hear adds?

PlanFamily PremiumCountryUSADevice Macbook Pro Running WIndows Operating System(iOS 10, My Question or IssueI have family premium, why do I hear adds when I listen to a podcast on Spotify?

  • Newbie
  • Plan Family Premium Country USA Device  Macbook Pro Running WIndows  Operating System (iOS 10,   My Question or Issue I have family premium, why do I hear adds when I listen ...
  • Eni
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • Apps & Features
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist Sorting: Date Added descending

When I use spotify I like to sort my "To Check" playlist by Date Added descending, so that the most recently added music will always be at the top of the playlist. The new Windows app update has meant that it is no longer possible to sort playlists t...

  • Casual Listener
  • When I use spotify I like to sort my "To Check" playlist by Date Added descending, so that the most recently added music will always be at the top of the playlist. The new Windows app update has mean...
  • MafeG
  • Spotify Legend
  • 7569 Views
  • 19 replies
  • 16 likes
  • 7569 Views
  • 19 replies
  • 16 likes

Superuser Contribution Mini Player missing and can't skip songs when Spotify is minimized

Plan: PremiumCountry: USADevice: PC, Win 10 My Question or IssueMy mini player has been gone for weeks. This allowed me to skip songs with hot keys while Spotify was minimized. There's no option in settings to restore the mini player, and now I can o...

  • Casual Listener
  • Plan: Premium Country: USA Device: PC, Win 10   My Question or Issue My mini player has been gone for weeks. This allowed me to skip songs with hot keys while Spotify was minimized. The...
  • MafeG
  • Spotify Legend
  • 2142 Views
  • 8 replies
  • 0 likes
  • hot keys
    Mini player
    missing
    skip songs
  • 2142 Views
  • 8 replies
  • 0 likes

[Desktop][Playlists] Remove from Playlist Delay

The remove from playlist option is amazing. The problem is there is a delay. I'll explain. Start playing a song in a playlist.Hit the ... to the right of the song.Notice how all the menu options pop up right away, but "Remove from Playlist" takes an ...

  • Composer
  • The remove from playlist option is amazing.  The problem is there is a delay.  I'll explain.   Start playing a song in a playlist. Hit the ... to the right of the song. Notice how ...
  • 100 Views
  • 0 replies
  • 1 likes
  • Desktop
    Playlists
  • 100 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution A firewall may be blocking. Please update your firewall to allow Spotify. (Error code: auth:15)

PlanFreeCountryUSAOperating SystemWindows 10My Question or Issue My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all of Spotify's files (cache, etc...) Restart my computer and update my c...

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  • Casual Listener
  • Plan Free Country USA Operating System Windows 10 My Question or Issue  My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all...
  • Eni
  • Moderator
  • 1711 Views
  • 5 replies
  • 0 likes
  • Windows
  • 1711 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Some items in the Browse menu are broken

PlanPremiumCountryBulgaria Why do these 3 items in the Browse menu appear like this and also do not work? They look and act the same way on the web player and the desktop app (Windows 7) As you see, they don't show a playlist cover in the box like th...

1.png 2.png
  • Casual Listener
  • Plan Premium Country Bulgaria   Why do these 3 items in the Browse menu appear like this and also do not work?     They look and act the same way on the web player and th...
  • Eni
  • Moderator
  • 826 Views
  • 3 replies
  • 0 likes
  • Desktop
    Web Player
  • 826 Views
  • 3 replies
  • 0 likes

Superuser Contribution Minimize, restore/maximize, and close buttons unresponsive

PlanPremiumCountryUSADevicePCOperating SystemWindows 10, Spotify for Windows 1.1.71.560.gc21c3367 My Question or IssueEvery now and then, the minimize, restore/maximize, and close buttons become unresponsive. I move my mouse over them and they don't ...

  • Music Fan
  • Plan Premium Country USA Device PC Operating System Windows 10, Spotify for Windows 1.1.71.560.gc21c3367   My Question or Issue Every now and then, the minimize, restore/maximize, and ...
  • MafeG
  • Spotify Legend
  • 2816 Views
  • 5 replies
  • 6 likes
  • 2816 Views
  • 5 replies
  • 6 likes

error "Spotify can’t play this right now if you have the file on your computer you can import it."

PlanPremium familyCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueI recently had an issue on my win10 desktop.Every time i tried to play anything, any and all artists, playlists, songs and podcasts of many different sorts i ...

  • Newbie
  • Plan Premium family Country Denmark Device Desktop Operating System Windows 10   My Question or Issue I recently had an issue on my win10 desktop. Every time i tried to play anything,...
  • 182 Views
  • 0 replies
  • 1 likes
  • Error
    Fix
    Spotify can’t play this right now if you have the file on your computer you can import it
  • 182 Views
  • 0 replies
  • 1 likes

Superuser Contribution Sharing a playlist with one person

Is it possible to share a playlist with one person via a link or something, and let them follow it so that they are the only person who can listen to it?

  • Newbie
  •   Is it possible to share a playlist with one person via a link or something, and let them follow it so that they are the only person who can listen to it?
  • muchogringo
  • Casual Listener
  • 45816 Views
  • 7 replies
  • 2 likes
  • 45816 Views
  • 7 replies
  • 2 likes

Superuser Contribution Is it possible to check if Spotify has the license to display specific lyrics in my region?

PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssueHey, I was wondering if it is possible to check somewhere if lyrics are prevented from being displayed on Spotify in my region due to lack of license to display it even th...

  • Roadie
  •   Plan Premium Country NO Device Laptop Operating System Windows 10       My Question or Issue Hey, I was wondering if it is possible to check somewhere if lyrics are...
  • Novy
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] "Add to Playlist" issues based on window size

Operating SystemWindows 10When using "Add to playlist" to add a song to one of your playlists if the desktop app is a certain size it will not show the last playlist in the list of playlists.Steps to Recreate:Attempt to add a song to a playlist using...

Spotify Add to playlist issue 1.png Spotify Add to playlist issue 2.png
  • Newbie
  • Operating System Windows 10 When using "Add to playlist" to add a song to one of your playlists if the desktop app is a certain size it will not show the last playlist in the list of playlists. ...
  • MafeG
  • Spotify Legend
  • 140 Views
  • 1 replies
  • 1 likes
  • add to playlist
    Window resizing
  • 140 Views
  • 1 replies
  • 1 likes

Superuser Contribution App becomes unresponsive, can't end task in task manager -- have to restart

PlanPremiumCountryUnited States DevicePCOperating SystemWindows 7 Ultimate SP1 My Question or Issue I have been using the app for years with zero issues (on the same build/install of W7) up until two weeks ago or so. The desktop app stops responding....

  • Newbie
  • Plan Premium Country United States   Device PC Operating System Windows 7 Ultimate SP1   My Question or Issue  I have been using the app for years with zero issues (on the s...
  • Novy
  • Moderator
  • 2158 Views
  • 5 replies
  • 2 likes
  • 2158 Views
  • 5 replies
  • 2 likes

Desktop App not playing, but IOS, and Web player work fine

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy IOS, and Web Player versions of spotify...

  • Newbie
  •  None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Desktop Computer Operating System ...
  • Amayy
  • Spotify Star
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes