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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136125 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 136125 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52539 Views
  • 0 replies
  • 33 likes
  • Windows
  • 52539 Views
  • 0 replies
  • 33 likes

Superuser Contribution Recently played artists

PlanPremiumCountry SwedenDevice Operating System(Windows 10) My Question or Issue Recently played artists doesn´t work. When I have the settings on "show recently artists" other users can not see my recently played artists, and when I log out the set...

  • Regular
  • Plan Premium Country  Sweden Device  Operating System (Windows 10)   My Question or Issue  Recently played artists doesn´t work. When I have the settings on "show recentl...
  • Alex
  • Moderator
  • 514 Views
  • 7 replies
  • 0 likes
  • 514 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Downloaded local files which are not on spotify do not play on other devices

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine. Now the files are downloaded to both desktop and iphone xr. I can play the...

  • Music Fan
  • I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine.   Now the files ...
  • Eni
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Friends feed not showing friends

PlanPremiumCountryFinlandDevicePCOperating SystemWindowsMy Question or IssueMy "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and know several people who should be showing up but I only see the 1 frien...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows My Question or Issue My "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and kn...
  • CarlosE
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't scroll on full screen mode

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHi,I can't scroll through the song while full screen mode is on. There's no moving point on the progress bar, so I can't go back or forth with the mouse. Shift + left/righ...

  • Roadie
  • Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Hi, I can't scroll through the song while full screen mode is on. There's no moving point on t...
  • MafeG
  • Spotify Legend
  • 377 Views
  • 3 replies
  • 3 likes
  • 377 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Spotify starts muted

PlanPremium CountryNetherlands DeviceDesktop PC Operating SystemWindows 7 My Question or IssueEvery time I start my pc, Spotify starts with it's sound muted. I have to manually go to spotify to unmute it which really starts to bother me

  • Music Fan
  • Plan Premium   Country Netherlands    Device Desktop PC   Operating System Windows 7   My Question or Issue Every time I start my pc, Spotify starts with it's so...
  • MafeG
  • Spotify Legend
  • 5536 Views
  • 7 replies
  • 0 likes
  • 5536 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Number of song sin Playlist of songs I liked are not correct

DeviceWindows PCOperating SystemWindows 11Spotify version1.1.65.643.g2d707698-aMy Question or IssueI liked 1.355 songs in my playlist, but i my windows applications i can only see 353 songs. What can be the problem and how can I solve this? Online an...

  • Casual Listener
  • Device Windows PC Operating System Windows 11 Spotify version 1.1.65.643.g2d707698-a My Question or Issue I liked 1.355 songs in my playlist, but i my windows applications i can only see 353 s...
  • CarlosE
  • Moderator
  • 252 Views
  • 5 replies
  • 0 likes
  • 252 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Your Library] Right-click menu on songname in lower left corner

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via other playlists, but need to weed them out.For example,...

  • Casual Listener
  • Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via othe...
  • CassiopeiaGames
  • Casual Listener
  • 217 Views
  • 2 replies
  • 0 likes
  • Desktop
    Your Library
  • 217 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files show Wrong Playtime

PlanPremiumCountry DeviceSamsung Galaxy S5 NeoOperating SystemWindows 10 My Question or Issue Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes...

  • Regular
  •   Plan Premium Country   Device Samsung Galaxy S5 Neo Operating System Windows 10   My Question or Issue   Whenever i place a Local File Song into a Playlist, it just ...
  • Elena
  • Moderator
  • 629 Views
  • 2 replies
  • 0 likes
  • Bullet Records
  • 629 Views
  • 2 replies
  • 0 likes

Solved!! Webplayer does not fit screen

Plan: PremiumCountry: Canada/ UK DeviceLaptopOperating SystemWindows 10 64-bit My Question or IssueHello, I am having issues with the webplayer not fitting the screen in chrome. It just happened all of a sudden one day. I've already tried to clear ca...

  • Visitor
  • Plan: Premium Country: Canada/ UK   Device Laptop Operating System Windows 10 64-bit   My Question or Issue Hello,  I am having issues with the webplayer not fitting the...
  • Emilia_8
  • Spotify Star
  • 917 Views
  • 3 replies
  • 0 likes
  • 917 Views
  • 3 replies
  • 0 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

  • Newbie
  • Plan Premium Country Poland  Device Asus Operating System Windows 10   My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...
  • chewyyy
  • Visitor
  • 2856 Views
  • 3 replies
  • 2 likes
  • folder
    offline storage
    Windows 10
  • 2856 Views
  • 3 replies
  • 2 likes

Can't skip ads on Desktop?

PlanFreeCountryUnited States DeviceDel Inspiron 15000Operating SystemWindows 10 My Question or IssueCan't skip ads on desktop anymore. I used to be able to do this for free but now it won't let me.

  • Casual Listener
  •   Plan Free Country United States   Device Del Inspiron 15000 Operating System Windows 10   My Question or Issue Can't skip ads on desktop anymore. I used to be able t...
  • morgan01
  • Visitor
  • 2957 Views
  • 5 replies
  • 1 likes
  • 2957 Views
  • 5 replies
  • 1 likes

Superuser Contribution I can't play music through Echo Dot (3rd G), even though I've linked my Spotify to my Alexa account

PlanPremiumCountryMalaysiaDeviceDell Inspiron 7586Operating SystemWindows 10 It's complicated. I'm not sure how should I explain this. In order for me to play the music through Echo Dot, I need to enable it through Spotify browser. At the same time a...

  • Casual Listener
  • Plan Premium Country Malaysia Device Dell Inspiron 7586 Operating System Windows 10   It's complicated. I'm not sure how should I explain this. In order for me to play the music through...
  • CarlosE
  • Moderator
  • 315 Views
  • 7 replies
  • 0 likes
  • 315 Views
  • 7 replies
  • 0 likes

Superuser Contribution Report button greyed out

Latest version, Windows 10 I have a follower who is harassing me and no way of blocking them (thanks spotify). They are now harassing my followers (thanks again, spotify) so id like to report them but, of course, the feature is greyed out. Thoughts? ...

  • Music Fan
  • Latest version, Windows 10   I have a follower who is harassing me and no way of blocking them (thanks spotify). They are now harassing my followers (thanks again, spotify) so id like to repor...
  • EyAndi
  • Casual Listener
  • 1317 Views
  • 8 replies
  • 2 likes
  • 1317 Views
  • 8 replies
  • 2 likes

Solved!! Can't right click a song.

PlanPremiumCountryChileDeviceHP PavilionOperating SystemWindows 10 My Question or IssueI'm really used to right clicking the song that appears on the bar below[See in the image what I mean] to add it to a playlist or anything. Since the last update w...

  • Regular
  • Plan Premium Country Chile Device HP Pavilion Operating System Windows 10   My Question or Issue I'm really used to right clicking the song that appears on the bar below[See in the ima...
  • wm17
  • Newbie
  • 615 Views
  • 3 replies
  • 5 likes
  • 615 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify kann dies zur Zeit nicht abspielen

Hallo Community! Folgendes Setup:Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.),neuerdings Windows 10 Home Laptop mit Audio-Interface Focusrite Scarlett 6i6 und Aktivlautsprechern von Fame....

  • Casual Listener
  • Hallo Community!   Folgendes Setup: Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.), neuerdings Windows 10 Home Laptop mit Audio-I...
  • Alex
  • Moderator
  • 34787 Views
  • 7 replies
  • 1 likes
  • 34787 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Desktop] make volume persistent across app open/close cycles

Every time I restart my PC, the volume level of Spotify resets to 100%. This is disruptive; volume should stay where it was. it seems to remain persistent when the app is closed & reopened, but not when the PC is rebooted.

  • Newbie
  • Every time I restart my PC, the volume level of Spotify resets to 100%.  This is disruptive; volume should stay where it was.  it seems to remain persistent when the app is closed & reo...
  • Novy
  • Moderator
  • 85 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] The app doesn't show on the integrations what i'm playing and Spotify Connect doesn't work

PlanFreeCountryUSDevicesZTE Blade L8Operating SystemAndroid 9, Windows 10Spotify VersionsAndroid: 8.5.93.445Desktop: I searched on the Microsoft Store but it doesn't specify the version, so ._.?My Question or IssueI often use Spotify integrations lik...

imagen_2021-01-30_185120.png imagen_2021-01-30_185125.png imagen_2021-01-30_185130.png
  • Regular
  • Plan Free Country US Devices ZTE Blade L8 Operating System Android 9, Windows 10 Spotify Versions Android: 8.5.93.445 Desktop: I searched on the Microsoft Store but it doesn't specify the v...
  • Saqibfraz
  • Regular
  • 842 Views
  • 14 replies
  • 0 likes
  • 842 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Queued up podcasts don't play in Windows 11

PlanPremiumCountrySwedenDevicePC - Spotify Desktop app Version 1.1.65.643.g2d707698-aOperating SystemWindows 11 (Microsoft Windows NT 10.0.22000.0) My Question or IssueAfter upgrading to Windows 11, queued up podcast don't play. I have no problem to ...

  • Casual Listener
  • Plan Premium Country Sweden Device PC - Spotify Desktop app Version  1.1.65.643.g2d707698-a Operating System Windows 11 (Microsoft Windows NT 10.0.22000.0)   My Question or Issue ...
  • CarlosE
  • Moderator
  • 448 Views
  • 3 replies
  • 0 likes
  • 448 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error Code 4. Forever.

I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. This only happens on my Windows app. I've been using...

  • Regular
  • I'm constantly stuck with ERROR CODE 4, meaning that the internet connection is not detected. My computer is fully connected to the internet. The only app that I'm having a problem with is Spotify. T...
  • MStanbrook
  • Music Fan
  • 1980 Views
  • 10 replies
  • 5 likes
  • Error
    error 4
    error code 4
    offline
  • 1980 Views
  • 10 replies
  • 5 likes

Superuser Contribution Not auto playing similar songs when music ends.

Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing altogether. Also when i try and change where my offl...

  • Visitor
  • Usually when after the last song in a playlist is done playing it will autoplay similar songs. Well its not doing that it automatically go's back to the first song in the playlist and stops playing a...
  • Elena
  • Moderator
  • 24147 Views
  • 9 replies
  • 9 likes
  • bugged
    Desktop
    desktop app
    Spotify App
  • 24147 Views
  • 9 replies
  • 9 likes