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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2451 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155736 Views

83 replies

27 likes

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  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

150656 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11509 Views

1 replies

6 likes

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  • 6 likes

Desktop app stuck loading playlists and music

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play the current song but will not change the song or load...

Visitor

The web app will play music but will sometimes fail to load other screens such as playlists or the search tab. It will act like it is loading but will not go farther. It will only continue to play th...

kaworu_bloodpaw

Roadie

304 Views

1 replies

0 likes

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Number Of Streams For Songs No Longer Appearing.

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is for every artist, not just small ones.

Visitor

When I went to sleep (roughly 5 AM US Central Time) I could see the number of streams for an artists songs. When I woke up (2 PM), I went to choose a song, and the streams no longer appear. This is f...

kaworu_bloodpaw

Roadie

2251 Views

1 replies

0 likes

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Superuser Contribution Why are changes to library not implemented in desktop version?

If I 'heart' (or 'unheart') an album, it says that it has been added to my library - but in fact, it hasn't. Removing them has the same problem. No changes take effect.

Casual Listener

If I 'heart' (or 'unheart') an album, it says that it has been added to my library - but in fact, it hasn't. Removing them has the same problem. No changes take effect.

Smackfart

Casual Listener

374 Views

3 replies

0 likes

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Every time I open the Spotify Windows desktop app it immediately shuts down

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives.It started happening a couple of weeks ago

Visitor

I have followed every idea I could find - cleared the cache, uninstalled and re-installed it both from Spotify and from the Microsoft stores (several times) and freed up space on the hard drives. It...

kaworu_bloodpaw

Roadie

360 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Ben uygulami silip yukledim arkadasim ile sarki dinlemek istiyorum ama olmu

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows1.2.5.1006.g22820f93

Visitor

Arkadasim ile sarki dinlemek istiyorum ama olmuyor uygulamayi silip yukledim yine olmadi surumum windows 1.2.5.1006.g22820f93

Alex

Spotify Legend

276 Views

1 replies

0 likes

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Solved!! Windows 11, Spotify keeps switching to wrong output

PlanPremiumCountryPolandDevicePC, Creative G6 soundcard, Nvidia Gforce 2060Operating SystemWindows 11 My Question or IssueI have a problem with Spotify app constantly switching to wrong output device.I have to manually pick the proper output in syste...

Casual Listener

Plan Premium Country Poland Device PC, Creative G6 soundcard, Nvidia Gforce 2060 Operating System Windows 11   My Question or Issue I have a problem with Spotify app constantly switchi...

qzn

Casual Listener

3390 Views

3 replies

0 likes

windows11
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audio mutes after 10 seconds

Song audio is on for ten seconds then no audio.

Visitor

Song audio is on for ten seconds then no audio.

Loxer

Community Legend

418 Views

1 replies

1 likes

  • 418 Views
  • 1 replies
  • 1 likes

Superuser Contribution My playlist is public but doesnt show up on playlist analyzers

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzers or even share my playlist, it acts like it's priv...

Casual Listener

My playlist https://open.spotify.com/playlist/4aiZ3fhzcvXMMnxPFuNrtb?si=bd5b378da94c4793 is public, i've double checked triple checked, it shows on my profile. But when i try to use playlist analyzer...

Bazibon1

Casual Listener

408 Views

2 replies

0 likes

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Superuser Contribution remove playlist

There are a few singers/music/songs that I want to remove, and I have tried without success.

Visitor

There are a few singers/music/songs that I want to remove, and I have tried without success.

MihailY

Moderator

394 Views

1 replies

0 likes

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Superuser Contribution The ordinal 380 could not be located in the dynamic link library

i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open spotify by double clicking the EXE file while the ...

Visitor

i have spotify set to auto run on startup and i get an error that says "The ordinal 380 could not be located in the dynamic link library C:\Users\User\AppData\Roaming\Spotify/Spotify.exe", i can open...

gooster

Visitor

4317 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution iPhone Spotify playing on Speaker doesn't show up on Desktop.

I am currently connecting my iPhone to a speaker in my room and playing music through that. Whenever I used to do this, my Spotify on my desktop would show that there is music playing through my phone, however it's not showing that anymore. It would ...

Regular

I am currently connecting my iPhone to a speaker in my room and playing music through that. Whenever I used to do this, my Spotify on my desktop would show that there is music playing through my phon...

Alex

Spotify Legend

1042 Views

4 replies

0 likes

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I cannot use webplayer or app on pc

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Visitor

Whenever I try to open spotify on my app it tells me that there is that there is something wrong and to please try again

Loxer

Community Legend

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
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Superuser Contribution Volume changes during songs when normalization is off [fixed]

PlanPremiumCountryCanadaDevice / Operating SystemDesktop player and web player on Windows 11 My Question or IssueNormalization is occurring when I listen to music both in the desktop client and the web client whether normalization is off or not. My s...

Newbie

Plan Premium Country Canada Device / Operating System Desktop player and web player on Windows 11   My Question or Issue Normalization is occurring when I listen to music both in th...

AlejaR

Moderator

617 Views

1 replies

0 likes

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  • 1 replies
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why does Spotify not work on my PC but works perfectly fine on my phone?

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the Spotify folder in %appdata% but it prompts up an e...

Visitor

I'm able to log in and use Spotify on my iphone 13 but not on my PC. So my Spotify out of the blue stopped working. I looked up why and how to fix it and all the results just consists of clearing the...

Loxer

Community Legend

495 Views

1 replies

0 likes

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Superuser Contribution The report buttons opens to a link that is not found

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can help?"

Visitor

The report button goes to this page: https://support.spotify.com/ph-en/abuse/ The text reads as "404s and heartbreaks. We couldn’t find the page you were looking for. Maybe our FAQ or Community can...

MihailY

Moderator

390 Views

1 replies

0 likes

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Superuser Contribution ~1 min Distorted Songs?

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify to learn what are they all about. Then I forget and ...

Casual Listener

Hi everyone. About a few months ago I noticed some weird, odd-placed songs in my weekly discover playlist. I noted these songs' names, artists, and links to the music. I wanted to report to Spotify t...

Lyubka

Moderator

465 Views

2 replies

0 likes

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Superuser Contribution Spotify PC keeps crashing.

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I do.

Newbie

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I d...

Alex

Spotify Legend

366 Views

1 replies

0 likes

  • 366 Views
  • 1 replies
  • 0 likes