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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 136317 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52691 Views
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  • Windows
  • 52691 Views
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Solved!! Spotify won't let me play a song

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI recently added a song from my favorite TV show to my liked songs however I came back the next day to find that Spotify won't let me play it anymore and whenever I try c...

  • Newbie
  •   Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue I recently added a song from my favorite TV show to my liked songs however I came back...
  • dinomight
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • 386 Views
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Superuser Contribution Problem with searching reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Problem with searching reappeared ...

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  • Roadie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
  • Eni
  • Moderator
  • 173 Views
  • 3 replies
  • 0 likes
  • 173 Views
  • 3 replies
  • 0 likes

Can't play full song in discord

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have spotify premium and from what i've gleaned, I am able to play a full song from an embedded player. Which is true in a browser, but in discord I am only able to play 30 ...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have spotify premium and from what i've gleaned, I am able to play a full song from an embedded p...
  • midoriha_senpai
  • Regular
  • 646 Views
  • 1 replies
  • 4 likes
  • 646 Views
  • 1 replies
  • 4 likes

Superuser Contribution Spotify still closes without warning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...
  • CarlosE
  • Moderator
  • 374 Views
  • 3 replies
  • 0 likes
  • 374 Views
  • 3 replies
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Solved!!Superuser Contribution Blank page

PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...

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  • Regular
  • Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2   My Issue     Hi community. My sp...
  • Ver
  • Spotify Legend
  • 1394 Views
  • 7 replies
  • 1 likes
  • 1394 Views
  • 7 replies
  • 1 likes

Spotify App won't play unless I start it with administrator rights

PlanFamilyCountryGermany DeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen I start the Spotify-App (either the one from the Windows Store or the regular one) and try to play songs I get the error "Spotify can't play this right now. ...

  • Regular
  • Plan Family Country Germany   Device Desktop PC Operating System Windows 10   My Question or Issue When I start the Spotify-App (either the one from the Windows Store or the regu...
  • Bttzzn
  • Newbie
  • 2679 Views
  • 12 replies
  • 4 likes
  • 2679 Views
  • 12 replies
  • 4 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

  • Regular
  • Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...
  • jiri-san
  • Regular
  • 231 Views
  • 1 replies
  • 2 likes
  • 231 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

  • Newbie
  • Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...
  • CarlosE
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

  • Music Fan
  • Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...
  • Elena
  • Moderator
  • 286 Views
  • 1 replies
  • 0 likes
  • Desktop (Windows)
    search unresponsive
  • 286 Views
  • 1 replies
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Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

  • Newbie
  •   Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...
  • Jeremy
  • Spotify
  • 525 Views
  • 3 replies
  • 0 likes
  • 525 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

  • Casual Listener
  • Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...
  • Jeremy
  • Spotify
  • 430 Views
  • 5 replies
  • 0 likes
  • 430 Views
  • 5 replies
  • 0 likes

Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

  • Newbie
  • I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...
  • AeroZ
  • Composer
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

  • Casual Listener
  • I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...
  • Eni
  • Moderator
  • 191 Views
  • 2 replies
  • 1 likes
  • 191 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide / remove the section "Friends' actions" with connection to facebook in the PC application

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

  • Casual Listener
  • Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.
  • Ex108
  • Casual Listener
  • 214 Views
  • 2 replies
  • 0 likes
  • App & Features
  • 214 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

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  • Visitor
  • Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...
  • Jeremy
  • Spotify
  • 384 Views
  • 7 replies
  • 3 likes
  • 384 Views
  • 7 replies
  • 3 likes

[Desktop] Where is the app location in Windows 10?

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me to a file with 0 bytes. It I point the Logitech keyb...

  • Visitor
  • I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me t...
  • 183 Views
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  • Desktop
  • 183 Views
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Superuser Contribution Songs keep pausing after 30 seconds

Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds,i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on every device but that also did nothing. my PC has the newest ...

  • Casual Listener
  • Hello Comunity,   Whenever i play a song on spotify they keep pausing after 30 seconds, i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on...
  • MafeG
  • Spotify Legend
  • 309 Views
  • 3 replies
  • 0 likes
  • 309 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error when editing playlist

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Error-when-editing-playlist/idc-p/5249758 The post was...

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  • Regular
  • I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me.   https://community.spotify.com/t5/Ongoing-Issues/Web-P...
  • planetneutral
  • Regular
  • 219 Views
  • 5 replies
  • 0 likes
  • 219 Views
  • 5 replies
  • 0 likes

Superuser Contribution New discography layout playback broken in web player

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows, Chrome My Question or IssueThe way artist discography is viewed was updated recently to where all albums are in order from newest release at the top of a page instead it loading thumbnails for...

  • Newbie
  • Plan Premium Country US Device Desktop Operating System Windows, Chrome   My Question or Issue The way artist discography is viewed was updated recently to where all albums are in orde...
  • Eni
  • Moderator
  • 428 Views
  • 5 replies
  • 1 likes
  • 428 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't delete playlist from home page

Please help me delete my already deleted (but actualy no) playlist from home page: When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog window not disappear). In Web wersion (cache cleared) I get su...

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  • Regular
  • Please help me delete my already deleted (but actualy no) playlist from home page:  When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog ...
  • Mario
  • Spotify Legend
  • 509 Views
  • 6 replies
  • 0 likes
  • 509 Views
  • 6 replies
  • 0 likes