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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1217 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144049 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

128901 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10831 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Spotify PC keeps crashing.

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I do.

Newbie

Spotify on desktop mode keeps crahsing and stops working. The only solution is to restart it from task manager. When it crashes no action can be performed and it stays on the same screen whatever I d...

Alex

Spotify Legend

341 Views

1 replies

0 likes

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Superuser Contribution Spotify won't play anything on PC or Web. Skips non-stop or refuses to act.

I have a PC installation and the app completely stopped playing any songs.When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist.When I tried web player, it constantly skips songs and never plays anything but ...

Casual Listener

I have a PC installation and the app completely stopped playing any songs. When I launch the app it says "can't play this right now". It doesn't play ANY song or playlist. When I tried web player...

AlejaR

Moderator

744 Views

4 replies

0 likes

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Superuser Contribution Does not start session of the SPOTIFY application in windows 7 SP1 x32bits

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system.I get the following error: "This app restricted to premium user only. Error code: 409"I tried on WINDOWS 7 SP1 ...

Visitor

What's up, I have the problem that I can't log in with my account in the Spotify application on my Windows 7 SP1 X32 Bits operating system. I get the following error: "This app restricted to premi...

Yordan

Moderator

323 Views

1 replies

0 likes

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Superuser Contribution I can't find "scroll to manage your family accounts"

I would like to add my daughter to my family premium spotify.I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so i cna't get to "select option to add members". I am ...

Visitor

I would like to add my daughter to my family premium spotify. I have found advice that says go into account overview then "scroll to manage your family accounts" but I can't see this anywhere and so...

Dian

Spotify Legend

430 Views

1 replies

0 likes

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  • 0 likes

Solved!!Superuser Contribution can't play a playlist

Hello, music lovers I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can. I have made them sureTo update Spotify app on my PlayStation and web browserTo update...

Casual Listener

  Hello, music lovers   I can't play a playlist that has 14,500 songs on PlayStation4 Pro (I am unsure on PlayStation5) or on web, while mobile app and desktop app can.   I have m...

yj-u-4

Casual Listener

528 Views

4 replies

0 likes

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  • 0 likes

Superuser Contribution "Something went wrong - Try reloading the page" pop-up loop

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Reload," the cycle repeats. I can't access my account...

Casual Listener

Whenever I login to my account on the Spotify Web Browser specifically, I get stuck in a never-ending loop of a white pop-up that says "Something went wrong, try reloading the page." When you hit "Re...

MihailY

Moderator

1474 Views

3 replies

0 likes

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Solved!! Win10 desktop app unable to play songs on any artist/album pages

The Spotify desktop app on my Windows 10 laptop doesn't play songs if I select them on the page of an artist, an album or through the search tool. It only plays songs if they are on a playlist, my own or someone else's. So the same song works on a pl...

Casual Listener

The Spotify desktop app on my Windows 10 laptop doesn't play songs if I select them on the page of an artist, an album or through the search tool. It only plays songs if they are on a playlist, my ow...

frustrated89

Casual Listener

443 Views

2 replies

0 likes

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[Windows] Likes not showing up

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

Roadie

The currently playing song is already liked but when I click on the title and it shows the album view, no songs are liked there.

kaworu_bloodpaw

Roadie

508 Views

3 replies

0 likes

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  • 0 likes

Is it possible turn off video podcast on spotify desktop app?

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

Casual Listener

I would like to turn off the video option in podcast episode in my Spotify desktop app (windows).

kaworu_bloodpaw

Roadie

1421 Views

1 replies

0 likes

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  • 0 likes

there is no new UI on spotify

It's been a long time and I haven't gotten a new UI, what can I do to get one?

Casual Listener

It's been a long time and I haven't gotten a new UI, what can I do to get one?

kaworu_bloodpaw

Roadie

569 Views

3 replies

0 likes

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Superuser Contribution the recommended songs will not play under the selfmade playlist

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

Visitor

When i make a playlist, i want to look at the songs that are recommended but when i click on a random song the song will not play. i tried everything but it didn't work

MihailY

Moderator

280 Views

1 replies

0 likes

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Solved!!Superuser Contribution Local files not showing on desktop but does on iPhone

PlanPremiumCountryUKDeviceiPhone 11/PCOperating SystemiOS 16.3/Windows 11 Pro My Question or IssueBefore upgrading to Windows 11 I had local files in the file explorer music library. After completing a fresh install for Windows, I lost those files (s...

Regular

Plan Premium Country UK Device iPhone 11/PC Operating System iOS 16.3/Windows 11 Pro   My Question or Issue Before upgrading to Windows 11 I had local files in the file explorer music ...

MihailY

Moderator

366 Views

1 replies

0 likes

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Superuser Contribution Why does my computer crash when I open the Spotify web player?

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

Casual Listener

When I try to open the Spotify web player by running open.spotify.com, my computer just turns off immediately. Web browser is Google Chrome and my computer's OS is Windows 11.

pabb85

Visitor

5468 Views

17 replies

0 likes

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No friends activity on desktop spotify

PlanPremiumCountryGermanyDevice(PC)Operating System(Windows 10) My Question or IssueHi! As the title states, my friends' activity tab has been absent from the desktop app for quite some time now (longer than a year iirc). Before it disappeared, it's ...

Newbie

Plan Premium Country Germany Device (PC) Operating System (Windows 10)   My Question or Issue Hi! As the title states, my friends' activity tab has been absent from the desktop app for...

kaworu_bloodpaw

Roadie

299 Views

1 replies

0 likes

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Solved!! songs downloading only after i play them

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Casual Listener

every time i click download, i would need to let the whole list play for hours so all the songs are downloaded

Bara41

Casual Listener

454 Views

2 replies

0 likes

bug
Help please
Windows
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Superuser Contribution I don't see one specific person in my friends activity

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing...- restarted the device- I logged out and logged in- reinstalle...

Visitor

I don't see one specific person in my friends activity even though I don't have them blocked, we both use facebook, and we follow each other. I've already done the following and nothing... - resta...

dimikourou

Casual Listener

1194 Views

4 replies

0 likes

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Superuser Contribution Spotify will not play searched music or download songs

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes blank. The app still plays fine from anywhere else, ...

Casual Listener

Hello, I am having issues with the app. Mainly, whenever I try to play a song/album/artist from the search bar, the app will stop playing my current song and not play anything. The play bar becomes b...

MihailY

Moderator

1463 Views

2 replies

0 likes

  • 1463 Views
  • 2 replies
  • 0 likes