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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139277 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139277 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54974 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54974 Views
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Superuser Contribution Discord presence and device connection not working

PlanFreeCountryUSADeviceEvoo Gaming LP5 LaptopOperating SystemWindows 10, Version 10.0.19043, Build 19043 My Question or IssueThis is an issue that has only appeared recently. When playing Spotify through the Windows desktop program, the Discord pres...

  • Casual Listener
  • Plan Free Country USA Device Evoo Gaming LP5 Laptop Operating System Windows 10, Version 10.0.19043, Build 19043   My Question or Issue This is an issue that has only appeared recently...
  • captainluck
  • Music Fan
  • 574 Views
  • 4 replies
  • 2 likes
  • 574 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify is showing the wrong time

PlanPremium CountryTurkey Operating SystemWindows 10 My Question or Issue:Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am using Spotify usually on my desktop and lately i've realized that friends activities show totally the...

  • Newbie
  •   Plan Premium   Country Turkey     Operating System Windows 10   My Question or Issue: Hello music lovers! I have a problem on my desktop app for 2-3 weeks. I am...
  • Jeremy
  • Spotify
  • 1357 Views
  • 4 replies
  • 3 likes
  • 1357 Views
  • 4 replies
  • 3 likes

"-page" at the end of the link.

Hello. A few days ago this was working fine, but something happened. When using the web player (regardless of the web browser you use), entering the "Recommended for today" tab (or some similar tab) accesses correctly, but when you refresh the tab a ...

  • Newbie
  • Hello.   A few days ago this was working fine, but something happened.   When using the web player (regardless of the web browser you use), entering the "Recommended for today" tab (or ...
  • 129 Views
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  • 0 likes
  • App & Features
  • 129 Views
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Superuser Contribution Selecting range of songs sometimes selects up to start of playlist by accident

PlanPremiumCountryUKDevicePCOperating SystemWindows 7 My Question or IssueSteps:1. Single click a song somewhere in the middle of a playlist to select it.2. Hold shift+click to click another song near the selected song (Can be above or below, doesn't...

  • Regular
  • Plan Premium Country UK Device PC Operating System Windows 7   My Question or Issue Steps: 1. Single click a song somewhere in the middle of a playlist to select it. 2. Hold shift+cl...
  • OpusMagnum
  • Regular
  • 249 Views
  • 6 replies
  • 0 likes
  • 249 Views
  • 6 replies
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Superuser Contribution arrow keys don't work anymore and it's been happening since a week ago

I've tried uninstalling it and reinstalling it. I don't have a clue what to do anymore, it's so annoying, having to use the scroller. Spotify has had many problems with this exact thing, and I tried submitting a post, but something unfortunately went...

  • Casual Listener
  • I've tried uninstalling it and reinstalling it. I don't have a clue what to do anymore, it's so annoying, having to use the scroller. Spotify has had many problems with this exact thing, and I tried ...
  • Alex
  • Moderator
  • 2069 Views
  • 28 replies
  • 0 likes
  • 2069 Views
  • 28 replies
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Superuser Contribution Make playlist play one after another

Hello, I have 5 playlists (named Playlist 1, 2, 3, etcc..) and I am looking to see if it is possible that as soon as Playlist 1 is complete- Playlist 2 starts. Is this possible?

  • Newbie
  • Hello,   I have 5 playlists (named Playlist 1, 2, 3, etcc..) and I am looking to see if it is possible that as soon as Playlist 1 is complete- Playlist 2 starts.   Is this possible?
  • Alex
  • Moderator
  • 5062 Views
  • 5 replies
  • 1 likes
  • Windows
  • 5062 Views
  • 5 replies
  • 1 likes

Superuser Contribution suggested artists not updating

PlanPremiumCountryusaDevicecomputerOperating Systemwindows? My Question or Issuemy suggested artists have not updated in about a week. can i get that stated again? thanks for the help

  • Music Fan
  • Plan Premium Country usa Device computer Operating System windows?   My Question or Issue my suggested artists have not updated in about a week. can i get that stated again? thanks for...
  • youdeletedme
  • Music Fan
  • 1023 Views
  • 25 replies
  • 0 likes
  • 1023 Views
  • 25 replies
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Superuser Contribution premium not working

PlanFree/PremiumCountrySlovakiaDevicesamsung A21s/custom pcOperating System Android/Windows 10 My Question or IssueHiI wanted to buy premium so i bought individual plan with one month free and its been over 24h and its still saying i have ,,free plan...

  • Casual Listener
  •   Plan Free/Premium Country Slovakia Device samsung A21s/custom pc Operating System  Android/Windows 10   My Question or Issue Hi I wanted to buy premium so i bought indivi...
  • Eni
  • Moderator
  • 464 Views
  • 3 replies
  • 0 likes
  • 464 Views
  • 3 replies
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Solved!!Superuser Contribution No keyboard navigation possible

Hi there,since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large playlist. Another issue: rearranging a playlist by dra...

  • Regular
  • Hi there, since the recent update I can no longer navigate playlists with the keyboard keys Up, Down, Page Up, or Page Down. It is quite a nuisance to use the touchpad and the scroll bar for large p...
  • Jeremy
  • Spotify
  • 1196 Views
  • 18 replies
  • 0 likes
  • 1196 Views
  • 18 replies
  • 0 likes

Superuser Contribution Local files greyed out completely.

PlanPremiumCountryUSDeviceDell XPSOperating SystemWindows 10 My Question or IssueThe local files aren't working. The names, artist name, album name etc. are all greyed out in my playlists. The songs were able to play for a good while after I added th...

  • Casual Listener
  • Plan Premium Country US Device Dell XPS Operating System Windows 10   My Question or Issue The local files aren't working. The names, artist name, album name etc. are all greyed out in...
  • lylegold
  • Regular
  • 830 Views
  • 2 replies
  • 0 likes
  • 830 Views
  • 2 replies
  • 0 likes

Accidentally unplugged headphones and now music won't play

A few minute ago, I unplugged my headphones from my PC by accident. I plugged them back in, but now no music will play. I keep clicking play/double-clicking playlists but nothing happens. I've tried restarting Spotify and using Task Manager to end th...

  • Gig Goer
  • A few minute ago, I unplugged my headphones from my PC by accident. I plugged them back in, but now no music will play. I keep clicking play/double-clicking playlists but nothing happens. I've tried ...
  • MegaVortex
  • Newbie
  • 1022 Views
  • 4 replies
  • 0 likes
  • 1022 Views
  • 4 replies
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Solved!!Superuser Contribution [Desktop][Browse] add page down and page up

Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with the mouse. Arrow up and arrow down, page up page dow...

  • Newbie
  • Looked around and didn't see keyboard page up or page down support for the desktop Spotify app. Adding support for these will allow the user to navigate pages with the keyboard instead of only with t...
  • Eni
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • Browse
    Desktop
  • 212 Views
  • 1 replies
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Superuser Contribution Re: Spotify won't play on PC desktop app

Any other suggestions for resolving this issue? I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing down when clicking the Play button. I have restarted comp...

  • Newbie
  • Any other suggestions for resolving this issue?  I'm in the US and am experiencing the same problem stated above - song won't play or continual skipping of songs occurs, and application closing ...
  • MafeG
  • Spotify Legend
  • 498 Views
  • 1 replies
  • 0 likes
  • 498 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't hear any song using windows desktop app (Solved)

I can't hear any song using windows desktop appI've already reinstalled the app and I still can't hear it.I've tried to play different songs but none of them work. Plan PremiumCountry BrazilDevice Notebook AcerOperating System Windows 10 I realized t...

  • Newbie
  • I can't hear any song using windows desktop app I've already reinstalled the app and I still can't hear it. I've tried to play different songs but none of them work.   Plan Premium Cou...
  • Julian
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • solved
  • 314 Views
  • 1 replies
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Superuser Contribution How to completely clear all songs in the queue using the desktop app in Windows? Thanks

Premium PlanCountry USADeviceWindows: laptopOperating System: Windows 10 My Question: How to completely clear all songs in the queue using the desktop app in Windows?Thanks

  • Casual Listener
  • Premium Plan Country USA DeviceWindows: laptop Operating System: Windows 10   My Question:  How to completely clear all songs in the queue using the...
  • Ver
  • Spotify Legend
  • 400 Views
  • 1 replies
  • 0 likes
  • 400 Views
  • 1 replies
  • 0 likes

Log4j Security Vulnerabilities

Hello, Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP. Kind Regards, Me

  • Newbie
  • Hello,   Are there any log4j security vulnerabilities in Spotify or an official statement from them. I would be keen to know ASAP.   Kind Regards,   Me
  • Yulliah
  • Newbie
  • 2230 Views
  • 2 replies
  • 5 likes
  • log4j
    Security
  • 2230 Views
  • 2 replies
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Superuser Contribution One Windows PC does not want to sync with other devices

PlanPremiumCountryUnited StatesDeviceDell Desktop PCOperating SystemWindows 10 My Question or IssueSong playback syncs between all my devices rather well, among my phone, Macbook, Dell laptop... but not my Dell Desktop with the Spotify app. For this ...

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  • Roadie
  • Plan Premium Country United States Device Dell Desktop PC Operating System Windows 10   My Question or Issue Song playback syncs between all my devices rather well, among my phone, Mac...
  • MafeG
  • Spotify Legend
  • 1177 Views
  • 5 replies
  • 0 likes
  • 1177 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Win10] Blank Screen On Start-up after Windows Reinstall

PlanPremiumCountryUnited KingdomDeviceASUS LaptopOperating SystemWindows 10 My Question or IssueHave been using Spotify desktop app for quite a while with no issue. Recently, I have reinstalled Windows 10 on my laptop for better performance. After re...

  • Casual Listener
  • Plan Premium Country United Kingdom Device ASUS Laptop Operating System Windows 10   My Question or Issue Have been using Spotify desktop app for quite a while with no issue. Recently,...
  • bainesliu
  • Visitor
  • 2144 Views
  • 8 replies
  • 1 likes
  • black screen
    blank screen
    Window
  • 2144 Views
  • 8 replies
  • 1 likes

Superuser Contribution Block Joe Rogan Podcast

PlanPremium CountryAll DeviceAll Operating SystemAll My Question or IssueJoe Rogan is not for me, and I can't get his podcasts Off of my recommendations. Not interested. Never will be. The fact that Spotify thinks "Oh This is PERFECT For YOU!" consta...

  • Music Fan
  • Plan Premium   Country All   Device All   Operating System All   My Question or Issue Joe Rogan is not for me, and I can't get his podcasts Off of my recommendations....
  • roummel
  • Casual Listener
  • 1816 Views
  • 7 replies
  • 39 likes
  • 1816 Views
  • 7 replies
  • 39 likes

Superuser Contribution Spotify playlists not loading

Plan:Premium Operating System:Windows 10 My Question or Issue:None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running the program as administrator but that also does not resolve the issue. Whe...

  • Visitor
  • Plan: Premium   Operating System: Windows 10   My Question or Issue: None of my spotify palylists will load, I have tried closing the program and reopening, I have also tried running...
  • Alex
  • Moderator
  • 119 Views
  • 1 replies
  • 0 likes
  • 119 Views
  • 1 replies
  • 0 likes