Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
8796 Views
92 replies
41 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
710 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
1652 Views
32 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryHolland DeviceW10 Spotify app and android phones (Apple might have the same problem) My Question or IssueWhenever I plug my headset in to my phone Spotify stops casting to my Chromecast. I find the trigger: 'switch to android phone ...
Plan Premium Country Holland Device W10 Spotify app and android phones (Apple might have the same problem) My Question or Issue Whenever I plug my headset in to my phon...
Gig Goer
3220 Views
10 replies
4 likes
I am in Belgium so I get messages from spotify in Dutch but I need Engish
I am in Belgium so I get messages from spotify in Dutch but I need Engish
Spotify Star
439 Views
1 replies
0 likes
I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser, so I did. I am signed in to my Spotify through the browser...
I logged out from the app a few days ago and I cannot get back in. Upon opening the Spotify app I have the option to "Login" but upon clicking on it it tells me to log in through the browser...
Moderator
3270 Views
6 replies
0 likes
PlanPremiumCountryUKDevice(MS Windows 11 Desktop PC)Operating System(MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 no longer plays any songs. Please see the attached screenshot to that effect.
Plan Premium Country UK Device (MS Windows 11 Desktop PC) Operating System (MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 ...
Not applicable
3851 Views
8 replies
0 likes
Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). Why is it that Spotify does not support VPN (when c...
Using a VPN service in today's online world is a given if you want to protect your privacy (and I'm not talking about skirting region restrictions, but using a VPN server that's in the same region). ...
Moderator
2593 Views
3 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceDesktop / Web PlayerOperating SystemWindows 11 My Question or IssueHi, Spotify is literally un-usable on my PC, for some reason when I'm playing a song it will just randomly go silent but the play bar continues t...
Plan Premium Country United Kingdom Device Desktop / Web Player Operating System Windows 11 My Question or Issue Hi, Spotify is literally un-usable on my PC, for some reason...
Moderator
1241 Views
7 replies
0 likes
I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed?Thanks
I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed? Thanks
Moderator
649 Views
1 replies
0 likes
PlanPremiumCountryBelarusDevicePC; nokia 5.1 plusOperating SystemWindows 10; Android OreoMy Question or IssueWhen i try to select a podcast i see just an empty window with nothing.
Plan Premium Country Belarus Device PC; nokia 5.1 plus Operating System Windows 10; Android Oreo My Question or Issue When i try to select a podcast i see just an empty window with noth...
Newbie
955 Views
2 replies
0 likes
PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 / Firefox / Vpn connection My Question or IssueAt times the audio jerks into the web palyer in Firefox and I can't listen anymore. I tried to increase the cache in Firefox but the problem is n...
Plan Premium Country Italy Device PC Operating System Windows 11 / Firefox / Vpn connection My Question or Issue At times the audio jerks into the web palyer in Firefox and I can't...
Moderator
434 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating Systemwindows 10My Question or IssueSpotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something went wrong, please try again or check out our help area” tried other forms of l...
Plan Premium Country USA Device PC Operating System windows 10 My Question or Issue Spotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something we...
Moderator
551 Views
1 replies
0 likes
PlanFreeCountryNetherlandsDeviceDesktopOperating SystemWindows 10 My Question or IssueI am a free user, so I accept that there are sometimes ads between the songs.But at least half of the times after an ad-break, the music doesn't resume.Sometimes th...
Plan Free Country Netherlands Device Desktop Operating System Windows 10 My Question or Issue I am a free user, so I accept that there are sometimes ads between the songs. But at le...
Moderator
7524 Views
15 replies
1 likes
PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...
Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11 My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...
Casual Listener
699 Views
4 replies
1 likes
When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it was fixed, the next update broke it and now all mode...
When I put Windows 10 to sleep, my Play Queue is wiped out upon waking Windows. This has been happening on and off since December. There was a thread in Ongoing issues to get it fixed, but after it w...
Casual Listener
1982 Views
11 replies
2 likes
PlanPremiumCountryArgentinaDeviceDell Notebook, Intel Corei5Operating SystemWindows 10My Question or IssueHola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Windows 10 demora mucho en arrancar. No me pasa con otras Apps.He estad...
Plan Premium Country Argentina Device Dell Notebook, Intel Corei5 Operating System Windows 10 My Question or Issue Hola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Wi...
Casual Listener
861 Views
2 replies
0 likes
PlanPremiumCountryNorwayDeviceApp & webOperating SystemWindows 11 ver 10.0.22631 build 22631 My Question or IssueWindows is updated, app reinstalled, PC is rebooted. Works fine on android device. EDIT: The cache is also cleared, and Spotify is in the...
Plan Premium Country Norway Device App & web Operating System Windows 11 ver 10.0.22631 build 22631 My Question or Issue Windows is updated, app reinstalled, PC is rebooted....
Regular
587 Views
3 replies
0 likes
I logged in and everything seems different
I logged in and everything seems different
Moderator
406 Views
1 replies
0 likes
When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without closing it) the lyrics seemed to have been scrolling...
When I click lyrics for a song the lyrics don't scroll with the song (it's synced). This only happens when I open the tab but if i switch to another tab before returning to the spotify tab (without c...
Visitor
10126 Views
16 replies
2 likes
PlanPremiumDeviceWindows PCOperating SystemWindows 11 My Question or IssueRecently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song from youtube, and found that it was not my headphones. I tried a bunch of...
Plan Premium Device Windows PC Operating System Windows 11 My Question or Issue Recently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song f...
Moderator
503 Views
1 replies
0 likes
PlanPremiumCountryNODeviceLaptopOperating SystemWindows 10 My Question or IssuePreviously, when I dragged a playlist over to a cell in excel, it would result in the the following text: "[Playlist Name] - [playlist creator]" with a hyperlink to the pl...
Plan Premium Country NO Device Laptop Operating System Windows 10 My Question or Issue Previously, when I dragged a playlist over to a cell in excel, it would result in the the follo...
Visitor
3404 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 Pro My Question or IssueSpotify will play JRE and Club Random with Bill Maher and nothing else. I've tried other podcasts. I've tried music. They don't work. I get the attached error mes...
Plan Premium Country USA Device Windows PC Operating System Windows 10 Pro My Question or Issue Spotify will play JRE and Club Random with Bill Maher and nothing else. I've tried oth...
Moderator
881 Views
7 replies
0 likes
