Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83927 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795965 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24028 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan
I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan
Spotify Star
876 Views
1 replies
0 likes
I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app.The problem is both in the app and on the browser. How can Infix it?
I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app. The problem is both in the app and on the browser. How can...
Casual Listener
2541 Views
13 replies
16 likes
my search engine always say "No Result found for x"
my search engine always say "No Result found for x"
Casual Listener
672 Views
5 replies
4 likes
PlanFree/PremiumCountry Device(Notebook)Operating System(Windows 10) My Question or IssueWe've been using this page (open.spotify.com/genre/hub-browse-grid) as the only means to access all genres since the option to show all genres was removed in the...
Plan Free/Premium Country Device (Notebook) Operating System (Windows 10) My Question or Issue We've been using this page (open.spotify.com/genre/hub-browse-grid) as the only ...
Moderator
390 Views
1 replies
0 likes
This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you have leave the page to search each time is ridiculous. -Absolute no n...
This new update is pretty much a total failure. -Removing the ability to see an the artist's tracks at once, makes absolutely no sense. -Removing the search bar from the top so you ha...
Spotify Star
3817 Views
7 replies
35 likes
I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the first song of the album would appear on top, which ...
I have a playlist where I add most of the songs I listen to. I sort it by Recently added, so that the latest songs are always on top. Before this update, when I added a full album to my playlist the ...
Spotify Star
2015 Views
4 replies
0 likes
No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil.Plan PremiumPaís Spain Dispositivo Ordenador personalSistema operativo(Windows 10) Mi pregunta o problemaSpotify de escritorio me da el siguiente error "spotify no pue...
No se requiere ninguna información. Sin embargo, más fácilmente nos será más fácil. Plan Premium País Spain Dispositivo Ordenador personal Sistema operativo (Windows 10) ...
Moderator
13105 Views
4 replies
2 likes
PlanPremiumCountryNetherlandsDeviceDesktop PCOperating System(Windows 10)1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine for me. The update makes it really hard to look for the artists under t...
Plan Premium Country Netherlands Device Desktop PC Operating System (Windows 10) 1) Question: Can you please bring back the artists column? Via a setting in the preferences would be fine fo...
Roadie
2949 Views
11 replies
14 likes
Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their problem solved or with assurances that their problem wi...
Here's how you know that you have a well functioning support & feedback forum: The customer usually arrives frustrated and annoyed. The customer usually leaves feeling better, usually with their ...
Music Fan
3150 Views
9 replies
30 likes
The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore...Please bring it back!
The possibility to sort the songs in a playlist by the artist name is not available anymore. We can now only filter by 'title', 'album' and 'date added'. No 'artist name' filter is available anymore....
Spotify Star
4765 Views
12 replies
9 likes
PlanPremiumCountryNetherlandsDevice(PC)Operating System(Windows 10) My Question or IssueEver since 30 November update I cant sort by artist in playlists anymore and it bothers me quite a bit since I've always found it really nice to find certain song...
Plan Premium Country Netherlands Device (PC) Operating System (Windows 10) My Question or Issue Ever since 30 November update I cant sort by artist in playlists anymore and it ...
Spotify Star
9910 Views
10 replies
11 likes
Major bug since the new UI, makes big playlists impossible to navigate easily.PlanPremiumCountry Operating SystemWindows 10 My Question or Issue
Major bug since the new UI, makes big playlists impossible to navigate easily. Plan Premium Country Operating System Windows 10 My Question or Issue
Spotify Star
5120 Views
11 replies
20 likes
PlanFree/PremiumCountryUSADeviceWindows 10 PCOperating SystemWindows 10 Home My Question or IssueWhat happened to the album column in playlists? It was there until the latest update of the Spotify Desktop App for Windows of 10/29 19. I find that extr...
Plan Free/Premium Country USA Device Windows 10 PC Operating System Windows 10 Home My Question or Issue What happened to the album column in playlists? It was there until the latest...
Spotify Star
3304 Views
7 replies
2 likes
gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 ()WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVEVOLUME CONTROL DOES NOT DO ANYTHING WITH THE VOLUME
gew4-spclient.spotify.com/gabo-receiver-service/v3/events:1 Failed to load resource: the server responded with a status of 500 () WEB PLAYER DOES NOT HAVE ANY CONTROLS ACTIVE VOLUME CONTROL DOE...
Casual Listener
5916 Views
12 replies
0 likes
PlanFree/PremiumCountry DeviceDesktop PCOperating SystemWindows 11 My Question or IssueNew user questionHi,I'm a new Spotify premium user and I'm running out of resources for my local Spotify cache.I read in a German computer magazine to delete a fil...
Plan Free/Premium Country Device Desktop PC Operating System Windows 11 My Question or Issue New user question Hi, I'm a new Spotify premium user and I'm running out of reso...
Moderator
486 Views
2 replies
0 likes
PlanFree Country Operating SystemWindows 10 version 1.1.64.561. My Question or IssueSo I was re-listening some artist I follow and I found 1 problem, some of songs I liked aren't visible on albums where I liked them from. First attachment is proof th...
Plan Free Country Operating System Windows 10 version 1.1.64.561. My Question or Issue So I was re-listening some artist I follow and I found 1 problem, some of ...
Casual Listener
1799 Views
12 replies
0 likes
PlanPremiumCountryUSADeviceDesktop PCOperating SystemWindows 10 2H22 My Question or IssueThe only flac files i have on my local desktop do not import properly, for some reason have infinite repeating artist names, do not show image, and cause the spo...
Plan Premium Country USA Device Desktop PC Operating System Windows 10 2H22 My Question or Issue The only flac files i have on my local desktop do not import properly, for some reaso...
Casual Listener
1261 Views
3 replies
1 likes
PlanPremium DuoCountryUSA BABY!DeviceWindows 10 PCOperating Systemgoogl My Question or IssueSpotify Webplayer blanking out This issue has been prominent since I've gotten premium. I tried clearing all of my spotify cookies, cache and browsing history...
Plan Premium Duo Country USA BABY! Device Windows 10 PC Operating System googl My Question or Issue Spotify Webplayer blanking out This issue has been prominent since I've g...
Moderator
1646 Views
5 replies
0 likes
PlanPremiumCountrySwedenOperating SystemWindows 11 My Question or IssuePlayed music while gaming with my friends on discord.Playlist was on shuffle and after a coupple of songs it started to only play 2 songs over and over again. Tried skipping track...
Plan Premium Country Sweden Operating System Windows 11 My Question or Issue Played music while gaming with my friends on discord. Playlist was on shuffle and after a coupple of songs...
425 Views
0 replies
0 likes
When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked song. I understand suggesting music when I'm listeni...
When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked s...
Casual Listener
4181 Views
3 replies
1 likes
