Help Wizard

Step 1


no funciona mi aplicacion de windows

no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español
1 Reply

Hey @Jesusniebla86,


Welcome to the Community! We hope you don't mind us responding in English as this is the official language of the forum. 


We recommend to start by giving the app a clean reinstall with the steps in this article as it helps resolve different issues with Spotify's performance. 


If the same thing continues to happen afterwards, try via a different internet connection if it's possible to see if that'll make any difference.


Keep us posted 🙂

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