no funciona mi aplicacion de windows

[Jesusniebla86]

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

[Ivelina]

Hey @Jesusniebla86,

Welcome to the Community! We hope you don't mind us responding in English as this is the official language of the forum. 

We recommend to start by giving the app a clean reinstall with the steps in this article as it helps resolve different issues with Spotify's performance. 

If the same thing continues to happen afterwards, try via a different internet connection if it's possible to see if that'll make any difference.

Keep us posted 🙂