Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • r6ze-mvm2k_7
  • Regular
  • 80063 Views
  • 80 replies
  • 27 likes
  • 80063 Views
  • 80 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Lanciano007
  • Gig Goer
  • 93214 Views
  • 289 replies
  • 22 likes
  • 93214 Views
  • 289 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6651 Views
  • 1 replies
  • 6 likes
  • 6651 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 147284 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 147284 Views
  • 0 replies
  • 26 likes

Solved!!Superuser Contribution Problems with Chinese font

Operating SystemWindows 11 My Question or IssueHello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Microsoft YaHei by default, and for zh_TW/zh_HK(zh_Hant) users, the...

  • Casual Listener
  • Operating System Windows 11   My Question or Issue Hello guys. I'm a Spotify user using Windows. I found Chinese fonts on Windows are used incorrectly. For zh_CN(zh_Hans) users, they use Mic...
  • yeduzhouzi
  • Casual Listener
  • 1283 Views
  • 4 replies
  • 2 likes
  • 1283 Views
  • 4 replies
  • 2 likes

Superuser Contribution Songs stop playing after 5sek & website doesn't work at all

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it didn't help). I've cleaned cache, and finally I uni...

  • Visitor
  • After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it ...
  • Lyubka
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search in library feature doesn't exactly work

Plan/PremiumCountryusDevicepc computerOperating SystemWindows 10 My Question or IssueWhen searching in my library the search shows results for some categories and not for others. Also there is no "Songs" category. I have attached screenshots of the s...

  • Newbie
  • Plan /Premium Country us Device pc computer Operating System Windows 10   My Question or Issue When searching in my library the search shows results for some categories and not for oth...
  • Joan
  • Moderator
  • 456 Views
  • 4 replies
  • 0 likes
  • 456 Views
  • 4 replies
  • 0 likes

Superuser Contribution Cards in the top section of the homepage are too small after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or Issue It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and desktop versions.

Untitled.png
  • Music Fan
  • Plan Premium Country Georgia Operating System Windows 10   My Question or Issue  It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and d...
  • Yordan
  • Moderator
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes on Windows 11 on "Play next"

PlanFree/PremiumCountryUSADeviceSurface Laptop 3Operating SystemWindows 11 Spotify for Windows (64 bit)1.2.22.982.g794acc0a My Question or IssueSpotify crashes when I click on "Play next" button.

  • Newbie
  • Plan Free/Premium Country USA Device Surface Laptop 3 Operating System Windows 11   Spotify for Windows (64 bit) 1.2.22.982.g794acc0a   My Question or Issue Spotify crashes whe...
  • Eni
  • Moderator
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Syncing Between PC/Desktop Spotify & Mobile Spotify Apps Breaks All The Time.

Hello, I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you. BUT FOR THE LOVE OF GOD. I've had spotify prem for what feels like a decade now, and THE SYNCING ALWAYS BREAKS bet...

  • Newbie
  • Hello,   I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you.   BUT FOR THE LOVE OF GOD. I've had spotify pre...
  • Eni
  • Moderator
  • 554 Views
  • 1 replies
  • 0 likes
  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play my playlists

I'll click play in a playlist, it'll play that first song, and then it'll play whatever it wants after, stuff that's not even in the playlist! I used to never have this problem and hadn't changed any of the settings. I tried turning off autoplay but ...

  • Casual Listener
  • I'll click play in a playlist, it'll play that first song, and then it'll play whatever it wants after, stuff that's not even in the playlist! I used to never have this problem and hadn't changed any...
  • Eni
  • Moderator
  • 1474 Views
  • 5 replies
  • 0 likes
  • 1474 Views
  • 5 replies
  • 0 likes

Superuser Contribution Is it possible to dislike songs?

PlanPremium Device(Poco F1, Desktop)Operating System(Android 10, Windows 10) My Question or IssueProblem with Desktop (Win10) and Android app.How to dislike a song?For example, a recommendation based on my playlist is playing for me now, there is onl...

  • Regular
  • Plan Premium   Device (Poco F1, Desktop) Operating System (Android 10, Windows 10)   My Question or Issue Problem with Desktop (Win10) and Android app. How to dislike a song? For...
  • ak1920me
  • Visitor
  • 36718 Views
  • 37 replies
  • 44 likes
  • 36718 Views
  • 37 replies
  • 44 likes

Superuser Contribution What's this button in fullscreen mode that doesn't seem to do anything?

PlanPremiumCountryAustraliaDevice(Desktop)Operating System(Windows 11) My Question or IssueThere's this button on fullscreen mode right next to the volume controls that doesn't appear to do anything, I've searched the FAQ but found nothing. Can anywa...

Screenshot 2023-08-18 115916.png
  • Casual Listener
  • Plan Premium Country Australia Device (Desktop) Operating System (Windows 11)   My Question or Issue There's this button on fullscreen mode right next to the volume controls that doesn...
  • InvisibleOS
  • Newbie
  • 1027 Views
  • 7 replies
  • 3 likes
  • 1027 Views
  • 7 replies
  • 3 likes

dunkle darstellung

Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.

  • Casual Listener
  • Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.
  • Maxim
  • Spotify Star
  • 817 Views
  • 3 replies
  • 0 likes
  • 817 Views
  • 3 replies
  • 0 likes

Solved!! Explore your genres

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10My Question or Issue Hello, I recently got the "Explore your genres" section in the Spotify app. Or I discovered it too late. It's really great, I have found many good songs in a short ...

  • Gig Goer
  • Plan Premium Country Germany Device Notebook Operating System Windows 10 My Question or Issue   Hello,   I recently got the "Explore your genres" section in the Spotify app....
  • dinomight
  • Spotify Star
  • 1828 Views
  • 1 replies
  • 0 likes
  • 1828 Views
  • 1 replies
  • 0 likes

Superuser Contribution HELP: Error Message: Spotify can't play this right now.

Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up with B&W TV & rotary phones.

  • Visitor
  • Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up w...
  • Yordan
  • Moderator
  • 362 Views
  • 2 replies
  • 1 likes
  • 362 Views
  • 2 replies
  • 1 likes

The desktop app should have the same podcast feed as mobile

PlanPremiumOperating SystemWindows 10 My Question or IssueFinding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (android) would be great and make finding podcast episodes much easier on ...

  • Newbie
  • Plan Premium Operating System Windows 10   My Question or Issue Finding new episodes of podcasts with the desktop app is an absolute pain. I believe a similar feed as the mobile app (andro...
  • fbrufino
  • Casual Listener
  • 1397 Views
  • 5 replies
  • 31 likes
  • Desktop
    podcast
  • 1397 Views
  • 5 replies
  • 31 likes

Shuffle Toggle Now Saves under each album?

PlanPremiumCountryUSOperating SystemWindows 10 I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if you hit the shuffle button and then click on any random album, it turns ...

  • Newbie
  • Plan Premium Country US Operating System Windows 10   I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if yo...
  • 193 Views
  • 0 replies
  • 1 likes
  • 193 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Windows App Slow only when not using Offline Mode

For about a week now, the Spotify App on specifically just one Windows 11 machine of mine has been slow, but only if Offline Mode is turned off. All my other devices handle spotify fine, and this machine was doing great for a while but now it isn't.I...

  • Casual Listener
  • For about a week now, the Spotify App on specifically just one Windows 11 machine of mine has been slow, but only if Offline Mode is turned off. All my other devices handle spotify fine, and this mac...
  • NatetheNut
  • Casual Listener
  • 727 Views
  • 6 replies
  • 0 likes
  • 727 Views
  • 6 replies
  • 0 likes

Superuser Contribution Crash on search

PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify crashes when I try to enter anything into the search bar (whether its one letter from the keyboard, or pasted in). I have already tried deleting cache, running as admin, r...

  • Casual Listener
  •   Plan Premium Device Desktop Operating System Windows 10   My Question or Issue Spotify crashes when I try to enter anything into the search bar (whether its one letter from the k...
  • foxtrot_green
  • Newbie
  • 415 Views
  • 2 replies
  • 1 likes
  • 415 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Can't remove a song from a playlist using the keyboard only

DeviceDell Latitude 5520Operating SystemWindows 11 My Question or IssueMy goal is to remove a song from a playlist, using only the keyboard. To reproduce the bug:Ctrl-F to focus on the search barType the name of a song so that there is only one song ...

  • Music Fan
  • Device Dell Latitude 5520 Operating System Windows 11   My Question or Issue My goal is to remove a song from a playlist, using only the keyboard. To reproduce the bug: Ctrl-F to focus o...
  • Yordan
  • Moderator
  • 409 Views
  • 1 replies
  • 0 likes
  • 409 Views
  • 1 replies
  • 0 likes

Solved!! Wasn't there a song list of like your most played songs of the month on your profile (desktop)

PlanPremiumCountryAusDeviceMacBook Air My Question or IssueI really liked the most played section on my profile, now that it's gone my profile feels empty plus I really enjoy understanding what I've been listening to so much. if there is a way to bri...

  • Newbie
  • Plan Premium Country Aus Device MacBook Air   My Question or Issue I really liked the most played section on my profile, now that it's gone my profile feels empty plus I really enjoy und...
  • againstme
  • Music Fan
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Clickable through Toolbar

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueA bug report for the Spotify developer team! In the desktop app, the album text appears to be be clickable through the toolbar despite not being visible. No other column ap...

  • Newbie
  • Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue A bug report for the Spotify developer team!   In the desktop app, the album text ap...
  • Eni
  • Moderator
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay Missing from Settings

My Question or IssueI had been listening to Spotify on my desktop (Windows 10 / Firefox) with no problem. Now that it's hooked up to my TV, Autoplay has suddenly kicked in. I read the instructions to turn it off, but there is no option in Settings. H...

  • Visitor
  •   My Question or Issue I had been listening to Spotify on my desktop (Windows 10 / Firefox) with no problem.  Now that it's hooked up to my TV, Autoplay has suddenly kicked in.  I re...
  • Yordan
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes