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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83444 Views

40 replies

68 likes

  • 83444 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

791161 Views

503 replies

64 likes

  • 791161 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

wittzi

Regular

22790 Views

24 replies

7 likes

  • 22790 Views
  • 24 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3023 Views

0 replies

4 likes

  • 3023 Views
  • 0 replies
  • 4 likes

Solved!! Spotify Premium Crackling on Windows 10 only

PlanPremiumCountryUSDevice / Operating SystemWindows 10 Desktop with Realtek sound on motherboard My Question or IssueI have tried seemingly everything for weeks with no resolution to Spotify crackling on my desktop. Both the app AND the web player c...

Casual Listener

Plan Premium Country US Device / Operating System Windows 10 Desktop with Realtek sound on motherboard   My Question or Issue I have tried seemingly everything for weeks with no res...

Marmotte07

Visitor

6865 Views

4 replies

1 likes

crackle
  • 6865 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution spotify refuses to work correctly

PlanFreeCountryUkraineDevicePCOperating SystemWindows 10My Question or Issue so basically, i have done clean install of spotify, step by step using FAQ, and each time i try to install it, it says that spotify is installed.also i've seen trying to ope...

Casual Listener

Plan Free Country Ukraine Device PC Operating System Windows 10 My Question or Issue   so basically, i have done clean install of spotify, step by step using FAQ, and each time i...

brokenAcc

Casual Listener

463 Views

3 replies

0 likes

  • 463 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music volume gets lowered upon switching tabs?

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyone know why this could be happening?

Visitor

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyo...

Joan

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotfiy stuck in low quality no matter what i change

PlanPremiumCountryU.SDevicePcOperating SystemWindows 10 My Question or IssueI just recently went to use my Spotify for my desktop and the sound quality is very poor, the bitrate sounds high and the music sounds very sharp, when i went to check the se...

Newbie

  Plan Premium Country U.S Device Pc Operating System Windows 10   My Question or Issue I just recently went to use my Spotify for my desktop and the sound quality is very poor, ...

Eni

Moderator

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Desktop App Turning on Camera

So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close Spotify, I get a notification that my camera has tu...

Visitor

So, almost every time I open the Spotify desktop app and play a song on my windows computer the camera turns on. My computer notifies me of this on-screen and the camera light turns on. When I close ...

designzone

Newbie

14641 Views

5 replies

1 likes

  • 14641 Views
  • 5 replies
  • 1 likes

Can we sort Liked Songs by Artist, then by Album?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Version 2004 My Question or IssueIs there a way to sort the "Liked Songs" by Artist, and then by Album? It currently seems to sort by Artist, then by Title, which honestly is a very poor way to ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10 Version 2004   My Question or Issue Is there a way to sort the "Liked Songs" by Artist, and then by Album? It currently s...

rckstr1123

Regular

1385 Views

3 replies

10 likes

  • 1385 Views
  • 3 replies
  • 10 likes

Solved!! Spotify Beta version 1.2.28.581.gd0e8a92c for Windows is unable to play any Liked Song

PlanPremiumCountry DeviceCustom buildSpecifications:AMD Ryzen 7 2700X16GB RAM 3200MhZASUS PRIME B450M-ANVIDIA GeForce RTX 2070 SUPEROperating SystemWindows 10 22H2Spotify Version:Spotify for Windows (64 bit)1.2.28.581.gd0e8a92c My Question or IssueMy...

Gig Goer

Plan Premium Country   Device Custom build Specifications: AMD Ryzen 7 2700X 16GB RAM 3200MhZ ASUS PRIME B450M-A NVIDIA GeForce RTX 2070 SUPER Operating System Windows 10 22H2 Spoti...

MattSuda

Spotify Star

6386 Views

8 replies

1 likes

  • 6386 Views
  • 8 replies
  • 1 likes

can't find the favourites section

can't find the favourites section on android or ios or pc.

Newbie

can't find the favourites section on android or ios or pc.

Amay

Spotify Star

363 Views

1 replies

0 likes

  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution automatically closing in 5 seconds after opening

Spotify automatically closing after ~5-6 seconds after I open it. But if I logout of account it's not closing. Tried clean reinstall, checked firewalls and internet connection.

Casual Listener

Spotify automatically closing after ~5-6 seconds after I open it. But if I logout of account it's not closing. Tried clean reinstall, checked firewalls and internet connection.

MihailY

Moderator

1366 Views

8 replies

0 likes

  • 1366 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Your Library : Albums not showing

Premium: Family PlanWindows 7Version: 1.1.9.383.g9f48828e The below problem started happening with the last update. When Songs are saved to "Your Library", I can see Songs, but when I go to Albums ... nothing. It just says "Your favorite albums will ...

Roadie

Premium: Family Plan Windows 7 Version: 1.1.9.383.g9f48828e   The below problem started happening with the last update.   When Songs are saved to "Your Library", I can see Songs, but ...

Puglifiled

Roadie

22021 Views

7 replies

0 likes

  • 22021 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Liked albums don't appear until unliked and liked again

Liked albums sometimes just disappear in my library. If I search for the album on the main search, it will still show that I liked it. I always have to unlike and like it again.Happens on all my devices.

Casual Listener

Liked albums sometimes just disappear in my library. If I search for the album on the main search, it will still show that I liked it. I always have to unlike and like it again. Happens on all my de...

Susan_GP

Moderator

900 Views

5 replies

0 likes

  • 900 Views
  • 5 replies
  • 0 likes

Solved!! There's no sounds and i cannot reinstall it

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea how to since there's no spotify for me in microsoft ...

Newbie

A week ago spotify stopped making sounds for me. Time's moving on and everything but there's no sound. I've tried updating drivers, using different headsets. Wanted to reinstall it but have no idea h...

kaworu_bloodpaw

Roadie

535 Views

1 replies

0 likes

  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution MY search bar and home screen on spotify is not working

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Visitor

MY search bar and home screen on spotify is not working, it looks like it is without internet but my internet connection is great, the newest playlist and etc is just not showing

Novy

Moderator

280 Views

1 replies

0 likes

  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cursor Pointer Doesn't Change on Some Control Bar Buttons

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 Home My Question or IssueOn the Desktop app, the back button, play/pause, next track button, loop button, connect-to-device button, and volume control slider all use a standard text cursor i...

Visitor

Plan Premium Country US Device Desktop Operating System Windows 10 Home   My Question or Issue On the Desktop app, the back button, play/pause, next track button, loop button, connect-...

Eni

Moderator

370 Views

1 replies

0 likes

  • 370 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Ads not playing at all

PlanFreeCountryPoland DevicePCOperating SystemWindows 10My Question or IssueI noticed my free version of Spotify on PC isn't playing ads. Last time I got an ad must've been like 2 months ago. I didn't mind the ads and i want to support the app that l...

Casual Listener

  Plan Free Country Poland   Device PC Operating System Windows 10 My Question or Issue I noticed my free version of Spotify on PC isn't playing ads. Last time I got an ad must'v...

Jebb123

Newbie

25199 Views

9 replies

0 likes

  • 25199 Views
  • 9 replies
  • 0 likes

No cover art for local Music library files on windows, iOS works fine.

- I add a track to Apple Music on Windows and add a cover by going to the track's properties or using a program like MP3tag (makes no difference).- When I open Apple Music on my iPhone, the cover shows up fine.- Spotify on all my devices is configure...

Regular

- I add a track to Apple Music on Windows and add a cover by going to the track's properties or using a program like MP3tag (makes no difference). - When I open Apple Music on my iPhone, the cover s...

Typecast

Regular

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

I don't see browse all section on my desktop app

When I click search normally there used to be a browse all section under the recent searches section. But for 2 weeks mine browse all section just dissappeared. When I log into the web app I can see the browse all section but I cannot see it in the d...

Newbie

When I click search normally there used to be a browse all section under the recent searches section. But for 2 weeks mine browse all section just dissappeared. When I log into the web app I can see ...

jenwebb

Newbie

460 Views

2 replies

1 likes

  • 460 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution "Something went wrong while loading the artist'"

PlanPremium FamilyCountryNorwayDevice(Windows Desktop)Operating System(Windows 11) My Question or IssueTrying to load any artist profile times out after a while with the "Something went wrong" message. I have no idea what went wrong. The same can hap...

Regular

Plan Premium Family Country Norway Device (Windows Desktop) Operating System (Windows 11)   My Question or Issue Trying to load any artist profile times out after a while with the "Som...

Ivelina

Moderator

1893 Views

1 replies

0 likes

  • 1893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mark all as played - status synchronisation between mobile and dekstop

Hi everyone, I seem to be facing a peculiar problem. I marked most old episodes on a podcast as 'played' on the movile app. But the status does not sync with Desktop client. Its frustrating because that would seems like a logical thing that should ha...

Regular

Hi everyone, I seem to be facing a peculiar problem. I marked most old episodes on a podcast as 'played' on the movile app. But the status does not sync with Desktop client. Its frustrating because...

Helba

Regular

1592 Views

8 replies

1 likes

  • 1592 Views
  • 8 replies
  • 1 likes