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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2413 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155091 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

148868 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11488 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

No Spotify DJ?

PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...

Newbie

Plan Premium Country USA (Florida) Operating System Windows 10   My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...

Sebasty

Community Legend

424 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify not loading anything at all

PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...

Casual Listener

Plan Free Country Croatoa Device Pc Operating System Windows 10   My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...

kaworu_bloodpaw

Roadie

3486 Views

3 replies

0 likes

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Solved!!Superuser Contribution Alot of Issues that starts with not being able to play songs

PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...

Casual Listener

Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10   My Question or Issue   I think the main problem root cause is that The web player seems functional&nb...

SuicidalSpree

Casual Listener

719 Views

6 replies

1 likes

  • 719 Views
  • 6 replies
  • 1 likes

Album bar/right side bar disapeared

PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...

Newbie

  Plan Premium Country Finland  Device Asus Gaming 2021 Laptop Operating System Windows 10   My Question or Issue The right side bar showing the playing playlist, album and ...

kaworu_bloodpaw

Roadie

546 Views

1 replies

1 likes

problem
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  • 1 replies
  • 1 likes

Superuser Contribution "Your Time Capsule" loses sync via 2 pcs using Connect

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...

Composer

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...

AlejaR

Moderator

372 Views

1 replies

1 likes

  • 372 Views
  • 1 replies
  • 1 likes

Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

Casual Listener

Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...

Amay

Spotify Star

1058 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution lyrics disappearing

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.

Visitor

It says their still working on lyrics to "triggered" by chase atlantic but they lyrics were there yesterday? I also got the spotify update where it looks different. Im on pc.      

Kiril

Moderator

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
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Superuser Contribution Select a speaker popup

Plan - PremiumCountry - USADevice - Windows PCOperating System - Windows 10 The Spotify player has a popup appear multiple times a day when I start listening to music to select a speaker. The popup appears above the "connect a device" button. This is...

Newbie

  Plan - Premium Country - USA Device - Windows PC Operating System - Windows 10   The Spotify player has a popup appear multiple times a day when I start listening to music to se...

AlejaR

Moderator

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
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[Web Player] Opening Spotify makes display turn off

My Question or IssueOpening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will result in the issue occuring again. PlanPremiumCountryA...

Casual Listener

My Question or Issue Opening the Spotify Web App results in my main monitor turning off and after a few seconds on again. This happens on the first startup and then not anymore. A PC restart will re...

1194 Views

0 replies

7 likes

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  • 0 replies
  • 7 likes

Superuser Contribution run in maximized state

PlanPremiumCountryKoreaDevicePCOperating SystemWindows 11 My Question or IssueEvery time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

Newbie

Plan Premium Country Korea Device PC Operating System Windows 11   My Question or Issue Every time I launch Spotify, the program runs in a tall shape. Can i set it to run maximized?

MihailY

Moderator

639 Views

1 replies

0 likes

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  • 1 replies
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Web player Playlist radio only plays 2-3 songs

PlanPremiumCountryUSAOperating SystemWindows 7 Professional, Google Chrome, Spotify Web PlayerMy Question or IssueSome of my playlists will only generate 2-3 songs (from the playlist itself) for its respective playlist radio and repeat them in the ex...

Casual Listener

Plan Premium Country USA Operating System Windows 7 Professional, Google Chrome, Spotify Web Player My Question or Issue Some of my playlists will only generate 2-3 songs (from the playlis...

kaworu_bloodpaw

Roadie

287 Views

1 replies

0 likes

  • 287 Views
  • 1 replies
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Superuser Contribution Album can't be deleted from library

I have added an album to the library. It shows up on the left library bar now on Windows desktop version. I click on the heart icon to remove it from the library, yet it stays, the heart icon activates itself right away. I have tried to restart the c...

Music Fan

I have added an album to the library. It shows up on the left library bar now on Windows desktop version. I click on the heart icon to remove it from the library, yet it stays, the heart icon activat...

Yordan

Moderator

492 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Problems with webplayer

PlanFreeCountryMaltaDeviceAcer Aspire LaptopOperating SystemWindows 10 I use the webplayer on the chrome browser. My Question or IssueSongs stop playing after the first few seconds or else a song plays well then the next one plays with no sound. The ...

Music Fan

Plan Free Country Malta Device Acer Aspire Laptop Operating System Windows 10   I use the webplayer on the chrome browser.   My Question or Issue Songs stop playing after the fi...

kaworu_bloodpaw

Roadie

3548 Views

4 replies

1 likes

  • 3548 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Is this normal? Spotify web down on desktop PC

PlanFreeCountryItalyDevice(AMD Desktop PC 2021)Operating System(Windows 11 pro) My Question or IssueSpotify web down on desktop PC, different browsers down too, App not working too. Account works on different PC or smartphone

Casual Listener

  Plan Free Country Italy Device (AMD Desktop PC 2021) Operating System (Windows 11 pro)   My Question or Issue Spotify web down on desktop PC, different browsers down too, App n...

OscarDC

Moderator

876 Views

5 replies

0 likes

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Solved!! I have closed the right sidebar (not friend activity!)

PlanPremiumCountryGermanyOperating SystemWindows 10 My Question or IssueI have closed the right sidebar. How do I get it back? (See picture)I do not want my friends to be displayed but the current playlist or the current song with the artist. At the ...

Newbie

Plan Premium Country Germany Operating System Windows 10   My Question or Issue I have closed the right sidebar. How do I get it back? (See picture) I do not want my friends to be d...

MattSuda

Spotify Star

2846 Views

1 replies

1 likes

  • 2846 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify (Windows Desktop) Forces Login Through Browser

PlanFreeCountryUnited StatesDeviceLaptopOperating SystemWindows 11 My Question or IssueWhen I open the Spotify (Windows Desktop application), I no longer receive the login prompt (it had stopped working maybe 2-3 days ago); instead, I receive the pro...

Regular

Plan Free Country United States Device Laptop Operating System Windows 11   My Question or Issue When I open the Spotify (Windows Desktop application), I no longer receive the login pr...

Louise9X

Newbie

92215 Views

126 replies

14 likes

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  • 126 replies
  • 14 likes

Superuser Contribution Scrollbars missing buttons

PlanFreeCountryHong KongDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, since the new updates scrollbars are missing the buttons in the top and the bottom that they used to have. I can understand that it is a design choice, like ma...

Regular

Plan Free Country Hong Kong Device Desktop Operating System Windows 10   My Question or Issue Hello, since the new updates scrollbars are missing the buttons in the top and the bottom ...

Dian

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Stop Auto-Updating

Attention Spotify Administrators –Not that anyone at Spotify cares what I have to say (that’s obvious) as I have noted this here before. You have no idea how upset I am. You did it again. You updated Spotify and ceased usage of older versions. Why st...

Music Fan

Attention Spotify Administrators – Not that anyone at Spotify cares what I have to say (that’s obvious) as I have noted this here before.   You have no idea how upset I am.  You did it a...

aviwad2

Regular

3075 Views

2 replies

7 likes

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  • 2 replies
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Superuser Contribution Cannot access songs

PlanFreeCountryUnited KingdomDeviceLaptop HPOperating SystemWindows 10 IssueHello Spotify, I would like to report an issue about the app, recently it started restarting whenever I opened it up, after 30 seconds it kept restarting and I couldn't be ab...

Casual Listener

  Plan Free Country United Kingdom Device Laptop HP Operating System Windows 10   Issue Hello Spotify, I would like to report an issue about the app, recently it started restarti...

OscarDC

Moderator

435 Views

3 replies

0 likes

  • 435 Views
  • 3 replies
  • 0 likes

Spotify won't work on my laptop

PlanPremiumCountryIndonesia DeviceAsus TUF A15Operating SystemWindows 10 I recently bought Spotify Premium for both my phone (android) and my laptop (windows 10), both signed in with the same account. Now the issue is on my laptop, when using the app...

Casual Listener

Plan Premium Country Indonesia   Device Asus TUF A15 Operating System Windows 10   I recently bought Spotify Premium for both my phone (android) and my laptop (windows 10), both...

kaworu_bloodpaw

Roadie

823 Views

1 replies

1 likes

  • 823 Views
  • 1 replies
  • 1 likes