Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83025 Views

40 replies

68 likes

  • 83025 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787766 Views

503 replies

64 likes

  • 787766 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21678 Views

22 replies

6 likes

  • 21678 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

  • 2981 Views
  • 0 replies
  • 4 likes

Superuser Contribution Desktop App lagging and crashing consistently

PlanPremiumCountryUnited States of AmericaDeviceIssue only occurs on Windows 10 desktop computer.Operating SystemWindows 10 My Question or IssueThe Desktop App on my Windows 10 computer has not worked in months. No matter what it is on the app it see...

Regular

Plan Premium Country United States of America Device Issue only occurs on Windows 10 desktop computer. Operating System Windows 10   My Question or Issue The Desktop App on my Windows ...

Maria

Moderator

1643 Views

14 replies

2 likes

  • 1643 Views
  • 14 replies
  • 2 likes

Superuser Contribution Aidez-moi svp.

Le défilement automatique de l'écran de paroles est désactivé donc on ne voit que les premières paroles puis l'écran ne défile pas tout seul donc c'est dommage il faut que je le fasse défiler moi-même, ce qui n'est pas pratique du tout.

Visitor

Le défilement automatique de l'écran de paroles est désactivé donc on ne voit que les premières paroles puis l'écran ne défile pas tout seul donc c'est dommage il faut que je le fasse défiler moi-mêm...

Susan_GP

Moderator

321 Views

1 replies

0 likes

  • 321 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downloaded songs are not in audio format

Plan - PremiumCountry - CanadaDevice - laptopOperating System - Windows 10 My Question or IssueThe songs I download from Spotify to my folder on my Windows laptop have filetype "file". They are not "wav", "mp3" or "flac". e.g. 02ea62cae96aa6586e8c025...

Newbie

  Plan - Premium Country - Canada Device - laptop Operating System - Windows 10   My Question or Issue The songs I download from Spotify to my folder on my Window...

Amay

Spotify Star

1007 Views

1 replies

0 likes

  • 1007 Views
  • 1 replies
  • 0 likes

Superuser Contribution My spotify keeps on stopping randomly

PlanFree/PremiumCountryIndonesiaDevice(Personal computer and hp laptop)Operating System(Windows 10) My Question or IssueIt's seems like I'm the only one that have this problem right now? but the thing is my spotify keeps on stopping randomly, pausing...

Newbie

Plan Free/Premium Country Indonesia Device (Personal computer and hp laptop) Operating System (Windows 10)   My Question or Issue It's seems like I'm the only one that have this proble...

Ivelina

Moderator

519 Views

1 replies

0 likes

Account
Other
Premium
  • 519 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify suddenly crashes internet connection

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 11My Question or IssueI'm not sure how to phrase the title of this post. But this is as accurate as I can describe it.But I wanted to see if anyone but me has experienced this? And if yes,...

Casual Listener

Plan Premium Country Denmark Device Desktop Operating System Windows 11 My Question or Issue I'm not sure how to phrase the title of this post. But this is as accurate as I can describe it...

MihailY

Moderator

2773 Views

8 replies

2 likes

  • 2773 Views
  • 8 replies
  • 2 likes

Superuser Contribution Search and central window stop if Spotify unused for 5-10mins

PlanPremiumCountryUKDeviceAMD DesktopOperating System Windows 11 My Question or IssueWith Spotify open but not used for say 5-10mins the search bar fails (can type but no action) and central 'playing' window goes blank. Re-start needed.

Visitor

Plan Premium Country UK Device AMD Desktop Operating System   Windows 11   My Question or Issue With Spotify open but not used for say 5-10mins the search bar fails (can type but...

MartinT

Spotify Legend

285 Views

1 replies

0 likes

  • 285 Views
  • 1 replies
  • 0 likes

Any way to "Refresh" Local files?

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need access to in the app anymore, I have a huge list of o...

Regular

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need ac...

kkzz

Casual Listener

24145 Views

4 replies

4 likes

local files
local files not syncing
local files refresh
Troubleshooting
  • 24145 Views
  • 4 replies
  • 4 likes

Superuser Contribution Spotify not playing sound with my DAC

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them all. When my motherboards sound card was the default...

Casual Listener

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them a...

TornShadow

Newbie

9339 Views

6 replies

1 likes

dac
no sound
  • 9339 Views
  • 6 replies
  • 1 likes

Superuser Contribution Media Overlay

Windows 10 My Question or IssueGive back the Option to disable this annoying Media Overlay Why would you remove such a simple thing? Removing Customizationoptions makes nothing better

Casual Listener

Windows 10   My Question or Issue Give back the Option to disable this annoying Media Overlay   Why would you remove such a simple thing? Removing Customizationoptions makes nothing be...

efbrazil

Music Fan

5945 Views

7 replies

4 likes

  • 5945 Views
  • 7 replies
  • 4 likes

Solved!! Spotify opens when typing anything on a specific web page

PlanPremiumCountryUnited StatesDeviceHP Spectre x360Operating SystemWindows 10 My Question or IssueI use th.circlejourney.net to edit HTML code in live view, and recently when typing in the code source box, every keystroke attempts to open Spotify. I...

Casual Listener

  Plan Premium Country United States Device HP Spectre x360 Operating System Windows 10   My Question or Issue I use th.circlejourney.net to edit HTML code in live view, and rece...

439 Views

0 replies

0 likes

  • 439 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryUSDeviceSamsung ion LaptopOperating SystemWindows My Question or IssueI recently changed my laptop so I downloaded Spotify again. When I tried to play a dong there would be a notice that says "Spotify can't play this right now. If y...

Casual Listener

Plan Premium Country US Device Samsung ion Laptop Operating System Windows   My Question or Issue I recently changed my laptop so I downloaded Spotify again. When I tried to play a don...

gori33

Newbie

69497 Views

31 replies

3 likes

  • 69497 Views
  • 31 replies
  • 3 likes

Superuser Contribution Unable to link Spotify with XboX Game Bar (Windows 10)

PlanFreeCountryCzech RepublicDeviceDeskopOperating SystemWindows 10 My Question or IssueI am trying for hours, been searching on community posts but still nothing helped me:I want to link my Spotify account with XBoX Game Bar but everytime I click on...

Regular

Plan Free Country Czech Republic Device Deskop Operating System Windows 10   My Question or Issue I am trying for hours, been searching on community posts but still nothing...

AlmighalX

Visitor

17621 Views

20 replies

3 likes

  • 17621 Views
  • 20 replies
  • 3 likes

Superuser Contribution Subtle cracking in audio every 3-4 seconds

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, not when playing audio through sites like YouTube or...

Casual Listener

I'm on a new PC and I'm getting subtle crackling audio every 3-4 seconds when I use Spotify on my PC. It happens whether I use the Windows App, or the website version. It ONLY happens with Spotify, n...

Eni

Moderator

421 Views

1 replies

1 likes

  • 421 Views
  • 1 replies
  • 1 likes

Superuser Contribution Sidebar starts adjusting size if selected with side mouse buttons

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI accidentally hit my mouse side button when it was over the bar you can use to adjust the sidebar, it selected it and started changing size as if I were holding down the...

Newbie

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I accidentally hit my mouse side button when it was over the bar you can use to adjust the sid...

Eni

Moderator

444 Views

1 replies

0 likes

  • 444 Views
  • 1 replies
  • 0 likes

Spotify windows app crashes when internet is temporarily lost

PlanPremiumCountryIraqDeviceLenovo laptopOperating SystemWindows 10 My Question or IssueEvery time I lose the internet connection on my device, the app crashes (see attached image) and won't be able to connect again even after the connection is resto...

Newbie

Plan Premium Country Iraq Device Lenovo laptop Operating System Windows 10   My Question or Issue Every time I lose the internet connection on my device, the app crashes (see attached ...

Amay

Spotify Star

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution What is the current version number of the Windows desktop app?

PlanPremiumCountrySpain DeviceLenovo Yoga C740Operating SystemWindows 10 Current Spotify version: Spotify para Windows1.2.9.743.g85d9593d My Question or Issue: Hello,I received an email notification about needing to update my desktop app, because my ...

Casual Listener

Plan Premium Country Spain   Device Lenovo Yoga C740 Operating System Windows 10   Current Spotify version:  Spotify para Windows 1.2.9.743.g85d9593d   My Question o...

leroymckee

Casual Listener

6659 Views

10 replies

4 likes

  • 6659 Views
  • 10 replies
  • 4 likes

Solved!! Spotify Premium Crackling on Windows 10 only

PlanPremiumCountryUSDevice / Operating SystemWindows 10 Desktop with Realtek sound on motherboard My Question or IssueI have tried seemingly everything for weeks with no resolution to Spotify crackling on my desktop. Both the app AND the web player c...

Casual Listener

Plan Premium Country US Device / Operating System Windows 10 Desktop with Realtek sound on motherboard   My Question or Issue I have tried seemingly everything for weeks with no res...

Marmotte07

Visitor

6858 Views

4 replies

1 likes

crackle
  • 6858 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution spotify refuses to work correctly

PlanFreeCountryUkraineDevicePCOperating SystemWindows 10My Question or Issue so basically, i have done clean install of spotify, step by step using FAQ, and each time i try to install it, it says that spotify is installed.also i've seen trying to ope...

Casual Listener

Plan Free Country Ukraine Device PC Operating System Windows 10 My Question or Issue   so basically, i have done clean install of spotify, step by step using FAQ, and each time i...

brokenAcc

Casual Listener

462 Views

3 replies

0 likes

  • 462 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music volume gets lowered upon switching tabs?

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyone know why this could be happening?

Visitor

When I open the Spotify tab on my computer to have it be the active tab, it gets really loud, and as soon as i switch tabs so Spotify is not the one i am actively on, it gets a lot quieter. Does anyo...

Joan

Moderator

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes