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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1960 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149448 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136093 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11236 Views

1 replies

6 likes

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Solved!!Superuser Contribution Issues with Desktop app on Windows 10

My Question or IssueHi, everyoneI've been having some issues with the Desktop app and the Web player. None of them let me play my liked songs. The only way I can listen to music is by clicking on my playlist, radios, etc (but just on the Web Player, ...

Casual Listener

My Question or Issue Hi, everyone I've been having some issues with the Desktop app and the Web player. None of them let me play my liked songs. The only way I can listen to music is by clicking on...

borboletableue

Casual Listener

1324 Views

4 replies

0 likes

desktop app
empty
liked songs
Web Player
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Browsing saved albums in main window

I don't know how to add this as a suggestion, if it is indeed possible, but please add an 'Albums' folder in the new sidebar, and when clicked on, opens saved albums in the main window. Just like it used to. I can't speak for everyone, but I would im...

Roadie

I don't know how to add this as a suggestion, if it is indeed possible, but please add an 'Albums' folder in the new sidebar, and when clicked on, opens saved albums in the main window. Just like it ...

grumpy_1

Music Fan

2407 Views

4 replies

7 likes

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Migrating from the Windows Store to the downloaded client

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueI've got the Windows Store version of Spotify installed. I have multiple playlists that include local files, each one of which took hours to sort.I want to switch to the downloaded cli...

Regular

Plan Premium Device PC Operating System Windows 10   My Question or Issue I've got the Windows Store version of Spotify installed.  I have multiple playlists that include local file...

Greybird

Regular

2170 Views

5 replies

0 likes

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Superuser Contribution Desktop unable to find other desktop apps to connect to

PlanPremium Operating SystemWin11 My Question or IssueUnable to find my device, even after clean install of lates version.Will not show up on other Win11 devices, nor mobile app or web app. (clean install with reboot in between).Have also bypassed FW...

Casual Listener

Plan Premium   Operating System Win11   My Question or Issue Unable to find my device, even after clean install of lates version. Will not show up on other Win11 devices, nor mobile...

Lyubka

Moderator

667 Views

4 replies

0 likes

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Superuser Contribution Windows App stops responding

PlanPremiumCountryUKDeviceDell G7 7700Operating SystemWindows 10 My Question or Issuei've installed the Spotify app, but it stops working within minutes of using it. Some of the options still respond when i click on them, but their functionality does...

Regular

Plan Premium Country UK Device Dell G7 7700 Operating System Windows 10   My Question or Issue i've installed the Spotify app, but it stops working within minutes of using it. Some of ...

MihailY

Moderator

1234 Views

14 replies

0 likes

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Recently Played button mising when in using the DJ

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 My Question or IssueA recent update to Spotify (today it seems) has removed the queue/recently played button from the interface. I use this feature often to go back and re-queue past songs or lik...

Casual Listener

  Plan Premium Country US Device PC Operating System Windows 11   My Question or Issue A recent update to Spotify (today it seems) has removed the queue/recently played button fr...

maffoo

Casual Listener

2015 Views

4 replies

5 likes

DJ X
Queue Button
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Release notes?

Is there such a thing as a changelog for Spotify updates, specifically to the desktop app? I live in hope that one day I can browse my saved albums in the main window. Thanks

Roadie

Is there such a thing as a changelog for Spotify updates, specifically to the desktop app?   I live in hope that one day I can browse my saved albums in the main window.   Thanks

avdept

Casual Listener

11872 Views

3 replies

5 likes

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Superuser Contribution Spotify app and website not working on Chromebook

PlanPremiumCountryUSADeviceChromebook Operating SystemAndroid I think My Question or IssueOkay so, I have tried both the website and app on this Chromebook I just got from my bf's sister. It keeps skipping songs, like it'll play for maybe 2 seconds a...

Newbie

Plan Premium Country USA Device Chromebook  Operating System Android I think    My Question or Issue Okay so, I have tried both the website and app on this Chromebook I just ...

PM49

Visitor

3277 Views

6 replies

0 likes

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Superuser Contribution App Not Loading music

When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist

Newbie

When i open Spotify on my computer it loads but when i click on my playlist or any other playlist it just keeps loading until it say error loading up playlist

Eni

Moderator

420 Views

2 replies

0 likes

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Playing music uses significant resources - suspicous behaviour

PlanPremiumCountryCanadaDeviceSurface Book 2Operating SystemWindows 10 My Question or IssueThe applications hovers between 15-25% through out the session when used. I have restarted the machine and have no downloads happening. This is what it takes t...

Music Fan

Plan Premium Country Canada Device Surface Book 2 Operating System Windows 10   My Question or Issue The applications hovers between 15-25% through out the session when used. I hav...

kaworu_bloodpaw

Roadie

620 Views

4 replies

0 likes

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Solved!!Superuser Contribution What's new broken on Desktop

Hello,I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I try to open it (pic 1). However, the feed works fine on t...

Visitor

Hello, I am writing to report an issue with the Desktop What's New Feed on Spotify. For more than a week now, I have been unable to access the feed on the Desktop app. This is what I see when I tr...

SeawaterMalone

Visitor

2540 Views

12 replies

0 likes

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Superuser Contribution Missing the right side bar of information

Premium user from America using Windows 10. I recently had a feature that I enjoyed a lot, but there seems to be ZERO information on the internet regarding it. Contacting multiple friends, they claim to not even have it. On the right hand side of the...

Newbie

Premium user from America using Windows 10.  I recently had a feature that I enjoyed a lot, but there seems to be ZERO information on the internet regarding it. Contacting multiple friends, t...

nighthawk989

Roadie

2884 Views

11 replies

4 likes

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Web Player and Windows Player not working

PlanPremium IndividualCountryUnited StatesDeviceHP desktop, Chrome browserOperating SystemWindows 11 My Question or IssueEvery playlist I try, it cycles through 2-5 different songs before starting to play one and then the audio cuts out after 9 secon...

Newbie

Plan Premium Individual Country United States Device HP desktop, Chrome browser Operating System Windows 11   My Question or Issue Every playlist I try, it cycles through 2-5 different...

Not applicable

626 Views

2 replies

0 likes

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First song in radio doesn't play

When I start a song radio, it always says that the first song is not playable. I have tried different songs, and artist radios. If I play the second song and then go back to the first song, it will play. Attached is a screenshot of the error. Premium...

Casual Listener

When I start a song radio, it always says that the first song is not playable.  I have tried different songs, and artist radios.  If I play the second song and then go back to the first son...

kaworu_bloodpaw

Roadie

452 Views

1 replies

0 likes

song radio
Troubleshooting
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No Spotify DJ?

PlanPremiumCountryUSA (Florida)Operating SystemWindows 10 My Question or IssueI still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Today a friend of mine is able to access Spotify DJ, is it still rolling out...

Newbie

Plan Premium Country USA (Florida) Operating System Windows 10   My Question or Issue I still don't have Spotify DJ - I tried logging in and out and made sure my Spotify is updated. Toda...

Sebasty

Community Legend

413 Views

1 replies

0 likes

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Solved!! Spotify not loading anything at all

PlanFreeCountryCroatoaDevicePcOperating SystemWindows 10 My Question or IssueIn the last few days, my spotify on pc has been crashing after playing a song for about 15-20 seconds. I finally installed the new version, but that only brought up more pro...

Casual Listener

Plan Free Country Croatoa Device Pc Operating System Windows 10   My Question or Issue In the last few days, my spotify on pc has been crashing after playing a song for about 15-20 sec...

kaworu_bloodpaw

Roadie

3311 Views

3 replies

0 likes

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Solved!!Superuser Contribution Alot of Issues that starts with not being able to play songs

PlanFreeCountryAustrailiaDeviceDesktop PcOperating SystemWindows 10 My Question or Issue I think the main problem root cause is that The web player seems functional till i login then there is a sea of problems that might be because that's happening i...

Casual Listener

Plan Free Country Austrailia Device Desktop Pc Operating System Windows 10   My Question or Issue   I think the main problem root cause is that The web player seems functional&nb...

SuicidalSpree

Casual Listener

700 Views

6 replies

1 likes

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Album bar/right side bar disapeared

PlanPremiumCountryFinland DeviceAsus Gaming 2021 LaptopOperating SystemWindows 10 My Question or IssueThe right side bar showing the playing playlist, album and the next song has just disappeared, have tried reinstalling Spotify but nothing, and ther...

Newbie

  Plan Premium Country Finland  Device Asus Gaming 2021 Laptop Operating System Windows 10   My Question or Issue The right side bar showing the playing playlist, album and ...

kaworu_bloodpaw

Roadie

526 Views

1 replies

1 likes

problem
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Superuser Contribution "Your Time Capsule" loses sync via 2 pcs using Connect

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great except this playlist. I think it's because the play...

Composer

I have "Your Time Capsule" open on my home pc playing, I then log into my work remote session (which uses all monitors), open Spotify and control what my home pc is playing - this always works great ...

AlejaR

Moderator

361 Views

1 replies

1 likes

  • 361 Views
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Solved!! I always get a notification of A NEW UPDATE that doesn't work

Hello!PlanPremiumCountryPerúDevicePCOperating SystemWindows 10My Question or IssueEvery time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I hit it it just restarts the app and nothing happens. I have been having ...

Casual Listener

Hello! Plan Premium Country Perú Device PC Operating System Windows 10 My Question or Issue Every time I use the PC app it seems like a blue notification, "Update Spotify Now", but when I...

Amay

Spotify Star

1019 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes