My "Podcasts New Episodes" list is empty when I click

[RudeBoyJeff6]

Plan

Premium

Country USA

Device

Lenovo laptop

Operating System

Windows 10 Pro

My Question or Issue

Hello,

I'm on on Windows Desktop app, and when I click on link for my podcasts "New Episodes" there is just a blank screen that comes up. This has been an issue now for about a month now. Any ideas?

[Vasil]

Hey @RudeBoyJeff6,

Thanks for reaching out!
Is the issue only present on your desktop app and does it persist if you try following a new podcast? 
As a starting point for some troubleshooting here - we can try removing the app's cached data to see if that would make a difference.
If this doesn't help out - you can take things a step further and perform a complete clean reinstall of the app.

Keep us posted on how things go!

[RudeBoyJeff6]

Hello Vasil,

The issue is present on my desktop app and Spotify web browser. It doesn't affect mobile as I can swipe through all the podcast "New Episodes". I tried both options you mentioned above and they did not work unfortunately. 

Thanks,

Jeff

[Yordan]

Thanks for confirming @RudeBoyJeff6.

Looks like the feature is currently available on mobile only. We’re constantly looking for opportunities to enhance the user experience for everyone though, so your feedback on this is greatly appreciated.

In the meantime, you can use the What's New tab instead to keep track of new releases, which will include both music & podcast entries. Tip: The feature is also available on mobile. You can access it by swiping left on your Home page.

Hope this clears things up. The Community is always here if there's anything else you need assistance with.

Cheers 🤘