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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2046 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150288 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138251 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11274 Views

1 replies

6 likes

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Superuser Contribution speaker balance messed up after driver update

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify and it helped but it still sounds like only mono sou...

Newbie

After some of the drivers on my system were updated, Spotify decided to only play on the front center speaker of my 5.1 surround system. Other apps work fine on all speakers. I re-installed Spotify a...

Yordan

Moderator

406 Views

1 replies

0 likes

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Superuser Contribution Song Context Menu opening twice

It seems like this is only a minor UI bug1. Hover over a Song2. Left click the three dots that open the "Song Context Menu"-> The "Song Context Menu" should now be visible3. Right click the three dots that open the "Song Context Menu"-> Now another i...

Visitor

It seems like this is only a minor UI bug 1. Hover over a Song 2. Left click the three dots that open the "Song Context Menu" -> The "Song Context Menu" should now be visible 3. Right click ...

Yordan

Moderator

338 Views

1 replies

0 likes

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Superuser Contribution Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...

Yordan

Moderator

322 Views

1 replies

0 likes

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Superuser Contribution the browser doesn't pop up when trying to login on the spotify app

When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button

Visitor

When I try to log in on a windows pc, I'm prompted to login through my browser but it will never open no matter how many times I click the retry button

qioalice

Newbie

8582 Views

7 replies

1 likes

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Superuser Contribution how do I sort the spotify pop up playlists menu when I try to add a song?

My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical order. i tried to find in which order is.. and it set t...

Newbie

My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical orde...

squidgewinkle

Gig Goer

738 Views

2 replies

2 likes

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Superuser Contribution Spotify won't play any songs unless they're in my library

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine.If I select any artist at random and try to play anything of their content, Spotify just won't play and the player controls (play, prev/next, seek)...

Newbie

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine. If I select any artist at random and try to play anything of their content, Spotify just won't...

Alex

Spotify Legend

634 Views

1 replies

0 likes

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Solved!!Superuser Contribution Discover Weekly - "Couldn't find that playlist" and "This playlist has been deleted"

Hello. It seems my Discover Weekly playlist is not working, with errors.In Windows, it tries for about 20 seconds and says "Couldn't find that playlist".On Android, it says "This playlist has been deleted". I've tried a clean reinstall for my Windows...

Casual Listener

Hello. It seems my Discover Weekly playlist is not working, with errors. In Windows, it tries for about 20 seconds and says "Couldn't find that playlist". On Android, it says "This playlist has bee...

Metalcastr

Casual Listener

1581 Views

4 replies

0 likes

Discover Weekly
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Superuser Contribution idk if u ask questions here but my autoplay isnt working n ive tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Yordan

Moderator

248 Views

1 replies

0 likes

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Solved!!Superuser Contribution No Audio after the last update

PremiumItalyDesktop appWindows 10 After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

Music Fan

Premium Italy Desktop app Windows 10   After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on ...

pinen83

Music Fan

838 Views

2 replies

0 likes

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Superuser Contribution When I play a local song, any songs after it have no album art.

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Play...

Casual Listener

  Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I play a local file song with no album cover, every song after wil...

Joan

Moderator

595 Views

6 replies

0 likes

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Solved!!Superuser Contribution Playing Spotify from a desktop and Google home mini?

PlanPremiumCountryUK Operating System(Windows 10) My Question or IssueI usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to create a multi-room setup that I can use voice commands with. I currently use ...

Newbie

Plan Premium Country UK   Operating System (Windows 10)   My Question or Issue I usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to...

Joan

Moderator

705 Views

1 replies

0 likes

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Superuser Contribution Another "Spotify can't play this right now" Windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 ProSpotify version: Spotify for Windows (64 bit)1.2.21.1104.g42cf0a50 My Question or IssueI have tried seemingly everything, but trying to stream anything on the desktop app results in the 'Spoti...

Newbie

Plan Premium Country UK Device PC Operating System Windows 10 Pro Spotify version:  Spotify for Windows (64 bit) 1.2.21.1104.g42cf0a50   My Question or Issue I have tried seemi...

Dian

Spotify Legend

436 Views

1 replies

1 likes

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Playlists Going Missing

Note: this issue is RESOLVED using alternative means, I am trying to identify WHY it happened so that I may prevent missing playlists in the future.I recently noticed quite a few of my personal playlists had disappeared from my Spotify library. I am ...

Casual Listener

Note: this issue is RESOLVED using alternative means, I am trying to identify WHY it happened so that I may prevent missing playlists in the future. I recently noticed quite a few of my personal p...

kanapuro

Casual Listener

320 Views

1 replies

0 likes

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Can't Delete a playlist

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

Casual Listener

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

MauriceMV

Spotify Star

563 Views

2 replies

0 likes

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Superuser Contribution Nonliked songs playing in the liked songs playlist.

When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked song. I understand suggesting music when I'm listeni...

Casual Listener

When starting to play music (after listening to the liked songs ONLY on this computer and the last device having listened to liked songs previously) Spotify will have every 3-5th song be a nonliked s...

LoriInUtah

Casual Listener

3650 Views

3 replies

1 likes

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Superuser Contribution I accidentally unlike my favorited song from Spotity liked songs list

I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.

Visitor

I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.

Yordan

Moderator

316 Views

1 replies

0 likes

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Superuser Contribution Like/Dislike on enhanced playlists

On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as searching is not an option for playlists that have bee...

Casual Listener

On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as sea...

Dian

Spotify Legend

333 Views

1 replies

0 likes

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Superuser Contribution How to Order Playlists

U could do that before by dragging one before another but u cant do that anymroe

Gig Goer

U could do that before by dragging one before another but u cant do that anymroe

Vasil

Moderator

353 Views

1 replies

1 likes

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Superuser Contribution Spotify doesn't work on my computer

Hi,I have an annoying and ongoing issue.I have a Premium Spotify account. My account works fine on my iPhone.But since June, there is no way to have it work on my computer (Win10, up-to-date) any more. I used the free version for years, and when I de...

Visitor

Hi, I have an annoying and ongoing issue. I have a Premium Spotify account. My account works fine on my iPhone. But since June, there is no way to have it work on my computer (Win10, up-to-date) a...

Eni

Moderator

1098 Views

1 replies

0 likes

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Superuser Contribution Play button , previous song button , next song button all 3 are greyed out

In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried using a different account but spotify just does not work...

Newbie

In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried usin...

Joan

Moderator

416 Views

1 replies

0 likes

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  • 1 replies
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