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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139232 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139232 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54950 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54950 Views
  • 0 replies
  • 33 likes

Superuser Contribution Playback issues with Windows 11 via Bluetooth Speaker

PlanPremium Family - using Desktop AppCountryUKDeviceHP ZBook Create G7 NotebookOperating SystemWindows 11 - Version 21H2 My Question or IssueI upgraded to windows 11 last week and since then the playback on Spotify, via bluetooth into a speaker (UE ...

  • Regular
  • Plan Premium Family - using Desktop App Country UK Device HP ZBook Create G7 Notebook Operating System Windows 11 - Version 21H2    My Question or Issue I upgraded to windows 11...
  • Eni
  • Moderator
  • 561 Views
  • 8 replies
  • 0 likes
  • 561 Views
  • 8 replies
  • 0 likes

Superuser Contribution Hide this song on playlists I don't administer missing

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueShouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a problem on my own playlists, but rather playlists made by Spotify. Else I have to creat...

  • Newbie
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Shouldn't there be a hide this son option, like on Android? Can't seem to find it. Not a proble...
  • Jeremy
  • Spotify
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution whole spotify window scrolls with playlists

It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only...

  • Casual Listener
  • It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen...
  • Eni
  • Moderator
  • 213 Views
  • 5 replies
  • 0 likes
  • 213 Views
  • 5 replies
  • 0 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...
  • beubie
  • Newbie
  • 1665 Views
  • 21 replies
  • 1 likes
  • 1665 Views
  • 21 replies
  • 1 likes

Superuser Contribution Only Using 50% of Max Volume

For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume. Any suggestions?

  • Casual Listener
  • For whatever reason, even with enhancements turned on, Spotify is only using 50% of the max volume.   Any suggestions?
  • mscheffel
  • Visitor
  • 774 Views
  • 2 replies
  • 0 likes
  • 774 Views
  • 2 replies
  • 0 likes

Superuser Contribution Discography page leads to "Page not found" when page refreshed

Plan: PremiumDevice: Macbook ProOperating System: iOSBrowser: Firefox My Question or IssueOpening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist/1aSxMhuvixZ8h9dK9jIDwL/discography/all" but refreshing the page shows "Page...

  • Regular
  •   Plan: Premium Device: Macbook Pro Operating System: iOS Browser: Firefox   My Question or Issue Opening "Kate Bush" discography page leads to page with URL "open.spotify.com/artist...
  • Dian
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played once again missing from Home screen

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1 64-bit My Question or IssueUpdated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no longer shows Recently Played. Please fix (again).

  • Music Fan
  • Plan Premium Country Canada Device PC Operating System Windows 8.1 64-bit   My Question or Issue Updated Windows desktop client to version 1.1.71.560.gc21c3367. The Home screen no long...
  • rpd295
  • Casual Listener
  • 1518 Views
  • 17 replies
  • 4 likes
  • 1518 Views
  • 17 replies
  • 4 likes

Superuser Contribution Adding a song to my play queue removes all songs from my play queue, then plays one song only

PlanPremiumCountryUSADeviceDell Ultrabook Latitude E7470Operating SystemWindows 10 Pro My Question or IssueAs I'm listening to a playlist, I will sometimes add one random song to my queue that is not on the playlist. Every time I do this, my entire q...

  • Casual Listener
  • Plan Premium Country USA Device Dell Ultrabook Latitude E7470 Operating System Windows 10 Pro   My Question or Issue As I'm listening to a playlist, I will sometimes add one random son...
  • CarlosE
  • Moderator
  • 147 Views
  • 3 replies
  • 0 likes
  • 147 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify crashes after login

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWin 10 My Question or IssueMy Spotify application on my desktop pc started crashing a few weeks ago after an update. My other devices work just fine (Android Phone, laptop). Other accounts also...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop PC Operating System Win 10   My Question or Issue My Spotify application on my desktop pc started crashing a few weeks ago after an update. ...
  • Eni
  • Moderator
  • 613 Views
  • 7 replies
  • 1 likes
  • after login
    Crash
    Spotify
  • 613 Views
  • 7 replies
  • 1 likes

Solved!! Why is Spotify scanning my media library

Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that?2) How and where is the application using/sending this data?

spotify_scan.PNG
  • Newbie
  • Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents.    1) Why is the application doing that? 2) How and where is the appli...
  • Homsopty
  • Visitor
  • 2262 Views
  • 3 replies
  • 0 likes
  • Windows
  • 2262 Views
  • 3 replies
  • 0 likes

Superuser Contribution Windows media keys (pause, play, skip forward/back) don't work

As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service that would be overwriting the inputs, as far as I c...

  • Visitor
  • As of some recent update, my keys for pausing/playing songs, etc. have all stopped working for Spotify, both when tabbed in and out of the app. I do not use Chrome, or any other media player service ...
  • CarlosE
  • Moderator
  • 481 Views
  • 4 replies
  • 0 likes
  • 481 Views
  • 4 replies
  • 0 likes

Superuser Contribution More drop-outs

Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired.Have there been an issue with the servers at Spotify? Thank you in advance.

  • Regular
  • Hello, I use Spotify via Sonos and lately have experienced more drop-outs when playing differnt albums. Nothing is changed and most of my Sonos units are wired. Have there been an issue with the ser...
  • Dian
  • Moderator
  • 107 Views
  • 1 replies
  • 0 likes
  • 107 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turning into public network speaker

PlanPremiumCountry DeviceAsus (Don't know which one)Operating SystemWindows 10 My Question or Issue So I have this old laptop, which I now use to operate my speakers (only aux input) near my bed to have some music while I go to sleep. But the problem...

  • Newbie
  • Plan Premium Country   Device Asus (Don't know which one) Operating System Windows 10  My Question or Issue   So I have this old laptop, which I now use to operate my speak...
  • Dian
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • Network speaker
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify is showing error auth:16 i've tried every other option on the community

hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotifyI've tried every other option on the community even reset my whole pc but cant get i...

  • Casual Listener
  • hi im a spotify premium user and my spotify has stopped working and is showing error auth:16 and when i remove the fire wall some other error client_token:101 spotify I've tried every other opt...
  • Yordan
  • Moderator
  • 389 Views
  • 6 replies
  • 0 likes
  • 389 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify premium doesn't start

Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed. However, today Spotify has completely stopped wor...

  • Casual Listener
  • Just a month ago, I began to notice that Spotify began to take off. But if I managed to switch to my favorite tracks at startup, this did not happen, but when I went to the main menu, Spotify crashed...
  • Alex
  • Moderator
  • 182 Views
  • 3 replies
  • 0 likes
  • 182 Views
  • 3 replies
  • 0 likes

Drake Views Won't Play

PlanPremiumCountry United KingdomDevice(Custom Desktop PC / One Plus 6)Operating System(Windows 10 / Oxygen OS) My Question or IssueSome songs play on Mobie but NOT Desktop. I only notice it with some of Drakes songs (im sure there are others im unaw...

  • Casual Listener
  • Plan Premium Country  United Kingdom Device (Custom Desktop PC / One Plus 6) Operating System (Windows 10 / Oxygen OS)   My Question or Issue Some songs play on Mobie but NOT Desk...
  • Ahm_ak
  • Visitor
  • 881 Views
  • 2 replies
  • 0 likes
  • 881 Views
  • 2 replies
  • 0 likes

Superuser Contribution spotify connect "everywhere" option gone

PlanPremiumCountryusaDevicewindows pc and various ios devicesOperating Systemwindows 10, IOS 15.5 My Question or Issuehi, i frequently use the "everywhere" option to play to my various echo devices simultaneously. however today the option disappeared...

  • Casual Listener
  • Plan Premium Country usa Device windows pc and various ios devices Operating System windows 10, IOS 15.5   My Question or Issue hi, i frequently use the "everywhere" option to play to ...
  • Yordan
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution cant find playlist

Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help mePremiumCountry indonesia Device(iPhone 12 Pro)Operating System(Windows 10.) My Question or IssueYesterday i made a playlist on dekstop ...

  • Visitor
  • Yesterday i made a playlist on dekstop windows but when i open the app at my phone, theres no playlist. pls help me Premium Country indonesia   Device (iPhone 12 Pro) Operating System (Wi...
  • Vasil
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Spotify is super laggy when hardware acceleration is off

It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on

  • Newbie
  • It wasn't like that before, I have always had Hardware Acceleration off No idea why it is like that right now. I have to turn it on
  • Amayy
  • Spotify Star
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
  • 0 likes