Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • LukaMatsunoki
  • Visitor
  • 43806 Views
  • 76 replies
  • 26 likes
  • 43806 Views
  • 76 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 71229 Views
  • 268 replies
  • 21 likes
  • 71229 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5012 Views
  • 1 replies
  • 6 likes
  • 5012 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145032 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145032 Views
  • 0 replies
  • 26 likes

Superuser Contribution Audio cutting out midplay

PlanPremiumCountryUSDeviceDell Laptop / ASUS LaptopOperating SystemWindows 7 / Windows 10 My Question or IssueI've been running into an issue where suddenly the audio for Spotify just seems to cut-out. No warning, no indication, no specific time-laps...

  • Visitor
  •   Plan Premium Country US Device Dell Laptop / ASUS Laptop Operating System Windows 7 / Windows 10   My Question or Issue I've been running into an issue where suddenly the audio...
  • MihailY
  • Moderator
  • 9577 Views
  • 14 replies
  • 3 likes
  • 9577 Views
  • 14 replies
  • 3 likes

Superuser Contribution move songs from iphone to PC

I have songs in an iPhone downloaded library. I want them to appear in my PC library, too. How do I accomplish this?Thanks

  • Newbie
  • I have songs in an iPhone downloaded library. I want them to appear in my PC library, too. How do I accomplish this? Thanks  
  • Yordan
  • Moderator
  • 636 Views
  • 1 replies
  • 0 likes
  • 636 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Back button on an album needs two clicks to work

PlanPremiumCountry DeviceDesktop, Web UIOperating SystemWindows 10 My Question or IssueWhen navigating to any album for instance from artist page, clicking the "go back" button won't work on the first time (it does nothing). It only works when presse...

  • Regular
  • Plan Premium Country   Device Desktop, Web UI Operating System Windows 10   My Question or Issue When navigating to any album for instance from artist page, clicking the "go back"...
  • jakestyles
  • Regular
  • 1619 Views
  • 27 replies
  • 8 likes
  • Album page
  • 1619 Views
  • 27 replies
  • 8 likes

Superuser Contribution Pressing the Shift, Control, or Alt Keys Restarts the Song/Plays the Previous Song

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10My Question or IssueWhenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing song or plays the previous song if it's already at the beginning. This...

  • Visitor
  • Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue Whenever I press the Shift, Control, or Alt keys Spotify either restarts the currently playing s...
  • cohub77
  • Visitor
  • 1149 Views
  • 6 replies
  • 4 likes
  • 1149 Views
  • 6 replies
  • 4 likes

Superuser Contribution Search changes next from queue

as a preface I have premium and use Spotify on windows and android. this is not an issue on android, when I search for a song on my playlist and play it the next from section at the bottom of the queue is no longer my playlist, only the search result...

  • Newbie
  • as a preface I have premium and use Spotify on windows and android. this is not an issue on android, when I search for a song on my playlist and play it the next from section at the bottom of the que...
  • Yordan
  • Moderator
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I search for a song in my Likes list?

PlanPremiumCountryUsDeviceWindows & Android Mobile My Question or IssueIs there a way to look for a particular song in the likes playlist? I have almost a thousand songs and I really don't want to scroll for a particular song/artist if I want just th...

  • Visitor
  •   Plan Premium Country Us Device Windows & Android Mobile   My Question or Issue Is there a way to look for a particular song in the likes playlist? I have almost a thousand so...
  • Yordan
  • Moderator
  • 16739 Views
  • 13 replies
  • 4 likes
  • 16739 Views
  • 13 replies
  • 4 likes

Solved!!Superuser Contribution New Releases / What's New not shown on Windows app

Dear folks,for some time I can't find the "What's new" icon (that fancy bell) on the Windows app. I can not easily get to what the artist I follow has released. I hardly ever use the Android app (where I can find that bell) because I am a more comput...

  • Newbie
  • Dear folks, for some time I can't find the "What's new" icon (that fancy bell) on the Windows app.    I can not easily get to what the artist I follow has released. I hardly ever use the...
  • Bryneth
  • Music Fan
  • 1464 Views
  • 5 replies
  • 3 likes
  • feed
    What's new
    Windows
  • 1464 Views
  • 5 replies
  • 3 likes

Impossible to connect to server

PlanFreeCountryItalyDeviceWeb browser (Mozilla Firefox and Microsoft Edge)Operating SystemWindows 10, 64 bitMy Question or IssueHi,first I apologize for my english.I haven't been able to use the web player on PC for a few days, I get the following er...

  • Casual Listener
  • Plan Free Country Italy Device Web browser (Mozilla Firefox and Microsoft Edge) Operating System Windows 10, 64 bit My Question or Issue Hi, first I apologize for my english. I haven't bee...
  • Velikov
  • Casual Listener
  • 259 Views
  • 2 replies
  • 0 likes
  • 259 Views
  • 2 replies
  • 0 likes

Loging in to spotify on my laptop

I bought a new battery for my laptop and now I can't login to spotify on my laptop. It keeps saying my information is in correct and I even reset my password.

  • Visitor
  • I bought a new battery for my laptop and now I can't login to spotify on my laptop. It keeps saying my information is in correct and I even reset my password.
  • Maxim
  • Spotify Star
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episodes list Outdated

PlanPremium DevicePCOperating SystemWindows 11My Question or IssuePodcast episode lists remain "stuck" in early January. This happens i.e. for:Bill Simmons Podcast (last available episode January 9th 2023)Song Exploder (December 2022)Smartless (Janua...

  • Newbie
  • Plan Premium   Device PC Operating System Windows 11 My Question or Issue Podcast episode lists remain "stuck" in early January. This happens i.e. for: Bill Simmons Podcast (last availa...
  • Eni
  • Moderator
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't repeat one song anymore

Whenever I try to repeat one song, it just swaps back and forth between repeat playlist and no repeat. It used to have three options with one being repeat one.

  • Newbie
  • Whenever I try to repeat one song, it just swaps back and forth between repeat playlist and no repeat. It used to have three options with one being repeat one.  
  • Joan
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsynced lyrics scroll upp in fullscreen

PlanPremiumCountryIcelandDeviceLenevo laptop yoga slim 7Operating Systemwindows 11 pro My Question or IssueI had spotify on fullscreen and wanted to see the lyrics. They turned out to not have been synced yet which is fine, but it auto scrolled up. T...

  • Visitor
  • Plan Premium Country Iceland Device Lenevo laptop yoga slim 7 Operating System windows 11 pro   My Question or Issue I had spotify on fullscreen and wanted to see the lyrics. They turn...
  • Joan
  • Moderator
  • 166 Views
  • 1 replies
  • 0 likes
  • 166 Views
  • 1 replies
  • 0 likes

Superuser Contribution Icon fails to show library and playlist

PlanPremiumCountry UK Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Latest MacbookOperating System(iOS 10, Android Oreo, Windows 10,etc.) Ventura 13.5 My Question or Issue I recently bought a new Imac and transferred all date etc. to it. ...

  • Casual Listener
  • Plan Premium Country UK   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Latest Macbook Operating System (iOS 10, Android Oreo, Windows 10,etc.) Ventura 13.5   My ...
  • Dian
  • Spotify Legend
  • 191 Views
  • 3 replies
  • 0 likes
  • 191 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify local file art duplication

Plan: premiumDevices:Windows 10 Pro 21H2 (using installer, not windows 10 app, Spotify for Windows (64 bit) 1.2.18.999.g9b38fc27)Iphone 8+ on iOS 14.6 Version: 8.8.62.549 Issue: When importing local files into spotify, if 2 local files have the same ...

bug example.jpg
  • Regular
  • Plan: premium Devices: Windows 10 Pro 21H2 (using installer, not windows 10 app, Spotify for Windows (64 bit) 1.2.18.999.g9b38fc27) Iphone 8+ on iOS 14.6 Version: 8.8.62.549   Issue: ...
  • Meepster99
  • Regular
  • 357 Views
  • 6 replies
  • 0 likes
  • 357 Views
  • 6 replies
  • 0 likes

Solved!! Remove From Queue is Gone

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 11My Question or IssueSince they don't want to allow us to block artists from web/desktop, the "Remove From Queue" option was our last line of defense from bands made by AI robots, irrelevant a...

  • Roadie
  •   Plan Premium Country USA Device Laptop Operating System Windows 11 My Question or Issue Since they don't want to allow us to block artists from web/desktop, the "Remove From Queue" o...
  • Amayy
  • Spotify Star
  • 429 Views
  • 3 replies
  • 0 likes
  • 429 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [Bug] [New UI] Album Artwork Cut Off

PlanFreeCountryUSADeviceDell Inspiron 16 Plus 7620Operating SystemEdition Windows 11 ProVersion 22H2Installed on ‎10/‎6/‎2022OS build 22621.1702Experience Windows Feature Experience Pack 1000.22641.1000.0Spotify VersionSpotify for Windows1.2.11.916.g...

kaworu_bloodpaw_0-1684423019015.png kaworu_bloodpaw_1-1684423047266.png kaworu_bloodpaw_2-1684423053834.png kaworu_bloodpaw_3-1684423077949.png
  • Roadie
  • Plan Free Country USA Device Dell Inspiron 16 Plus 7620 Operating System Edition Windows 11 Pro Version 22H2 Installed on ‎10/‎6/‎2022 OS build 22621.1702 Experience Windows Feature Experi...
  • Susan_GP
  • Moderator
  • 1263 Views
  • 5 replies
  • 3 likes
  • album artwork
    bug
    new UI
    Now playing
    UI
  • 1263 Views
  • 5 replies
  • 3 likes

Superuser Contribution STUCKED At 9998 Song Limit AND It Keeps Lowering

i cant add more than 9998 songs and by the time passes by the number keeps lowering and im not deleting any songs or maybe i delete one but add another one

eltonifkyu_0-1693059562305.png
  • Gig Goer
  • i cant add more than 9998 songs and by the time passes by the number keeps lowering and im not deleting any songs or maybe i delete one but add another one   
  • Dian
  • Spotify Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics feature missing on Desktop App after Now Playing added

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueEver since the Now Playing feature was added, I can't see lyrics or the microphone button. I've tried logging in and out, clearing cache, disabling and renabling this fea...

  • Casual Listener
  • Plan Premium Country USA Device Laptop Operating System Windows 10   My Question or Issue Ever since the Now Playing feature was added, I can't see lyrics or the microphone button. I'v...
  • Dian
  • Spotify Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • Desktop (Windows)
    lyrics feature
    Lyrics unavailable
    Missing Lyrics
    Spotify Windows
  • 239 Views
  • 1 replies
  • 0 likes