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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1020 Views

0 replies

2 likes

  • 1020 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

143245 Views

83 replies

27 likes

  • 143245 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127649 Views

294 replies

22 likes

  • 127649 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10768 Views

1 replies

6 likes

  • 10768 Views
  • 1 replies
  • 6 likes

Superuser Contribution [BUG] Tiesto not being showen right

 Plan: PremiumCountry: NetherlandsDevice: Dell XPSOperating System: Windows 11Issue:When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occurs in the 'what is playing now' section.Proof of Concept (PoC):

Casual Listener

  Plan: Premium Country: Netherlands Device: Dell XPS Operating System: Windows 11 Issue: When playing a song from Tiësto, the 'ë' is being replaced with a strange string. This issue only occ...

Joan

Moderator

442 Views

4 replies

0 likes

  • 442 Views
  • 4 replies
  • 0 likes

Superuser Contribution Songs glitching mid song.

My Spotify songs keep repeating during certain parts of a song. It's always the same parts and always on the same songs. It only happens on my Windows 10 desktop app.

Visitor

My Spotify songs keep repeating during certain parts of a song. It's always the same parts and always on the same songs. It only happens on my Windows 10 desktop app.

Vasil

Moderator

1100 Views

3 replies

0 likes

  • 1100 Views
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  • 0 likes

Superuser Contribution Muted Tabs

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop

Regular

will any of the muted tabs (whether it be google chrome, microsoft edge, etc) be counted towards streams? or will it not? for laptop 

supertuna

Regular

2807 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Desktop issues

PlanPremiumCountryIreland DevicePcOperating SystemWindows My Question or IssueI have been having multiple issues on the desktop and a few on Android, most notably on the desktop I can't add or remove songs from the playlist if I try either it comes u...

Casual Listener

Plan Premium Country Ireland   Device Pc Operating System Windows   My Question or Issue I have been having multiple issues on the desktop and a few on Android, most notably on t...

Lanciano007

Roadie

403 Views

2 replies

1 likes

  • 403 Views
  • 2 replies
  • 1 likes

Getting in-app concert recommendations despite having tailored ads turned off.

PlanPremiumCountryUSDeviceAndroid Phone My Question or IssueGetting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn this off. I have seen the options about "click learn more and opt out". That is...

Casual Listener

Plan Premium Country US Device Android Phone     My Question or Issue Getting in-app concert recommendations despite having tailored ads turned off. I pay for premium - let me turn...

gB3organ

Gig Goer

310 Views

1 replies

2 likes

  • 310 Views
  • 1 replies
  • 2 likes

Superuser Contribution Unable to log in via Windows desktop app

PlanPremiumCountryU.S.DeviceDell laptopOperating SystemWin10 My Question or IssueI've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening...When I open the desktop app, I'm shown a "log in" button.When I click that "log in" butto...

Casual Listener

Plan Premium Country U.S. Device Dell laptop Operating System Win10   My Question or Issue I've reinstalled Spotify and rebooted 3x to no avail. Here's what's happening... When I ope...

x43on

Casual Listener

1703 Views

6 replies

0 likes

  • 1703 Views
  • 6 replies
  • 0 likes

Solved!! My public playlists do not appear in the search ...

I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old. Playlist 1 : Brutal Death/Technical Death/Death/Grind Metal Playlist 2 : Doom/Drone/Sludge/Stoner Metal

Regular

I have two playlists that I have made public but neither show uip in the desktop apps search page. They are about a week and a half old.   Playlist 1 : Brutal Death/Technical Death/Deat...

user-removed

Not applicable

7965 Views

7 replies

1 likes

Linux
Mac
Windows
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  • 7 replies
  • 1 likes

Superuser Contribution (Windows 11 Pro) Desktop app issue, see details below.

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will not work. It will let me search through playlists but...

Casual Listener

When I start my desktop app my last played song will stutter for a few seconds. Then it will play as normal but be stuck in a loop. The playback buttons visibly show that I did press them but will no...

MartinT

Spotify Legend

611 Views

3 replies

0 likes

  • 611 Views
  • 3 replies
  • 0 likes

Offline Storage Location is not changing

PlanPremiumCountryPoland DeviceAsusOperating SystemWindows 10 My Question or IssueI can't change offline storage location e.g to a different disk. Every time when I'm trying to change it to a new location, it is back to default folder path after prog...

Newbie

Plan Premium Country Poland  Device Asus Operating System Windows 10   My Question or Issue I can't change offline storage location e.g to a different disk. Every time when I'm tr...

Sanityeclipse

Newbie

4630 Views

4 replies

2 likes

folder
offline storage
Windows 10
  • 4630 Views
  • 4 replies
  • 2 likes

Superuser Contribution Is there a way to log in on PC using Samsung account?

PlanPremiumCountryUnited KingdomDeviceGalaxy Tab S8 Ultra, Galaxy S21 UltraOperating SystemAndroid 14 My Question or IssueI have attached some screenshots of two accounts; the one on top is the one I am trying to use on PC - the username is a bunch o...

Regular

Plan Premium Country United Kingdom Device Galaxy Tab S8 Ultra, Galaxy S21 Ultra Operating System Android 14   My Question or Issue I have attached some screenshots of two accounts; th...

Yordan

Moderator

2089 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify recommended only shows one song

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs.The find more button is also completely useless, it doesn't show anything except a search button.Country: NetherlandsDevi...

Newbie

It won't refresh at all. After I added the song, the recommended section was completely removed.The playlist has about 450 songs. The find more button is also completely useless, it doesn't show...

Yordan

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Web Player keeps playing silent ads, then gets stuck on ads.

I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neither another ad , nor music, will play next. Refresh...

Casual Listener

I will be listening to a song as normal and then when an ad plays, the ad will be silent, and the 30 full seconds will play, but at the end, it doesn't switch to another ad. It just freezes, and neit...

starringstars

Visitor

3201 Views

10 replies

1 likes

  • 3201 Views
  • 10 replies
  • 1 likes

Superuser Contribution i cannot remove a song from my queue

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Visitor

when I click on the three dots and on the queue symbol, there is not an option to remove a song. I'd like to remove War of the Roses, Love trap shows from my account, I like to not see them at all.

Yordan

Moderator

987 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution No playback after restarting router

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page.I have the same issue with my PC as well as my phone, but when I change to mobile data, Spotify works as ...

Visitor

I have just restarted my router and since then Spotify won't playback any songs, show my playlists and takes ages to even load the starting page. I have the same issue with my PC as well as my phone...

Ivelina

Moderator

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

why cant we get lyrics in free

it doesnot shows lyrics and tells to upgrade to premiere

Visitor

it doesnot shows lyrics and tells to upgrade to premiere

osornios

Spotify Star

274 Views

1 replies

0 likes

  • 274 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app not playing any music

I keep getting the error whenever I open the app on my desktop. I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones that it shows on my computer. I have deleted then reinstalle...

Casual Listener

I keep getting the error whenever I open the app on my desktop.  I can play music fine through the website and on my mobile devices but the Microsoft app doesn't play any songs even the ones tha...

tdow520

Casual Listener

940 Views

4 replies

1 likes

  • 940 Views
  • 4 replies
  • 1 likes

Superuser Contribution My Spotify is (almost) Completely broken.

PlanPremiumCountryGermanyDeviceSelf made Computer & Samsung Galaxy A51Operating SystemWindows 11 & Android 13 My Issue:I'm just gonna do this timeline wise.So about a week and a half ago i noticed my mobile app and desktop app stopped syncing. comple...

Newbie

Plan Premium Country Germany Device Self made Computer & Samsung Galaxy A51 Operating System Windows 11 & Android 13   My Issue: I'm just gonna do this timeline wise. So a...

Ivelina

Moderator

1220 Views

1 replies

0 likes

Account issue
black screen
connection issue
Grey screen
idk what this is help
  • 1220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hide song not working

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueWhen I today was accessing the radio of one of my playlists consisting of exclusively Mongolian artists, I quickly noticed that pretty much every song in there that was s...

Newbie

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue When I today was accessing the radio of one of my playlists consisting of exclusively Mongolia...

Billy_Shears

Regular

2901 Views

6 replies

14 likes

Desktop
Radio
Windows
  • 2901 Views
  • 6 replies
  • 14 likes

Superuser Contribution Strange bar at the top

Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the window? It looked more aesthetically pleasing and wa...

Newbie

Hello how can I restore the old look of spotify, I recently had to reinstall spotify from scratch and I have this weird bar at the top. Is there any way to restore the tiles on the left side of the w...

Zoomper_

Casual Listener

1310 Views

3 replies

2 likes

  • 1310 Views
  • 3 replies
  • 2 likes