Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83015 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
787695 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
21669 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryJapanDeviceFujitsu LifebookOperating SystemWindows 11 My Question or IssueI use Spotify with Microsoft Edge. When I view an artist from the search screen and mouse over it, the area is covered with black and cannot be selected. The ...
Plan Premium Country Japan Device Fujitsu Lifebook Operating System Windows 11 My Question or Issue I use Spotify with Microsoft Edge. When I view an artist from the search screen an...
Moderator
389 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaDeviceLenovo Legion S7Operating SystemWindows 10 My Question or IssueWhen I shuffle a folder on my computer and restart the application while playing the resulting shuffled playlist, the playlist resets to the first song tha...
Plan Premium Country Slovakia Device Lenovo Legion S7 Operating System Windows 10 My Question or Issue When I shuffle a folder on my computer and restart the application while playin...
Regular
1171 Views
6 replies
0 likes
PlanPremiumCountryBrazilDeviceOpera browserOperating SystemWindows 10 My Question or IssueQuando eu tento dar um play no navegador (qualquer um deles, já testes Chrome e Edge) aparece a mensagem - reprodução de conteúdo protegido não está ativa. Tent...
Plan Premium Country Brazil Device Opera browser Operating System Windows 10 My Question or Issue Quando eu tento dar um play no navegador (qualquer um deles, já testes Chrom...
Moderator
612 Views
1 replies
0 likes
Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53bI keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I have the option switched off in preferences. I don't want to s...
Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53b I keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I hav...
Newbie
2026 Views
7 replies
3 likes
any song I press play it does not work
any song I press play it does not work
Not applicable
892 Views
3 replies
1 likes
I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?
I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?
Moderator
786 Views
4 replies
0 likes
I just started getting a few followers on one playlist in particular and suddenly saw they've all gone. I'm checked if this was just a problem with that particular laptop but I checked my desktop PC and it also says they've all gone. Is there an easy...
I just started getting a few followers on one playlist in particular and suddenly saw they've all gone. I'm checked if this was just a problem with that particular laptop but I checked my desktop PC ...
Newbie
7057 Views
10 replies
0 likes
couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics
couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics
Spotify Star
1034 Views
1 replies
0 likes
I was listening to that song and when I go to the lyrics, they are completely wrong.It shows English lyrics instead of French lyrics. https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si=198746558fcd4bb0They could have changed the lyrics to this:...
I was listening to that song and when I go to the lyrics, they are completely wrong. It shows English lyrics instead of French lyrics. https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si...
Spotify Star
399 Views
1 replies
0 likes
I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won't even show that I can download music.
I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won'...
Moderator
930 Views
1 replies
0 likes
Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place it further down the list, wedged in-between non-queu...
Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place i...
Moderator
2747 Views
6 replies
0 likes
Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... PlanPremiumCountryNew ZealandDevicePCOperating System...
Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... &...
Moderator
852 Views
1 replies
0 likes
PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor the last week or so, following a Spotify update, I've just got a black screen on opening the desktop app. I've done a clean reinstall and now I just get a login window inviti...
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue For the last week or so, following a Spotify update, I've just got a black screen on opening the deskt...
Spotify Star
619 Views
1 replies
0 likes
So, compared to the songs that are not live (which are synced), live song lyrics are not synced.For example, I have the song Ti-cul by Les Cowboys Fringants that is not live.https://open.spotify.com/track/2UUzHeM9SUJJSVDmJjgsI1?si=ccf4481b3d55428eThe...
So, compared to the songs that are not live (which are synced), live song lyrics are not synced. For example, I have the song Ti-cul by Les Cowboys Fringants that is not live. https://open.spotify....
Spotify Star
755 Views
1 replies
0 likes
So, the lyrics for this song are wrong because they are not in the right place.Here is the song:https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0The second line must be J't'ais perdu en bûchant du bois and the third line must ...
So, the lyrics for this song are wrong because they are not in the right place. Here is the song: https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0 The second line must...
Spotify Star
632 Views
1 replies
0 likes
Hi, Is it possible to watch music videos on desktop app, but redirect sound to Spotify Connect compatible device?
Hi, Is it possible to watch music videos on desktop app, but redirect sound to Spotify Connect compatible device?
Moderator
425 Views
1 replies
0 likes
I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It keeps saying the password is wrong, and if i try to lo...
I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It kee...
Moderator
540 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceWindows 10 PCOperating SystemWindows 10 Home 64-bit, latest update (2004) My Question or IssueHi, Lately, in the Windows desktop client, I have had massive issues with the performance after using the search Filter within...
Plan Premium Country Sweden Device Windows 10 PC Operating System Windows 10 Home 64-bit, latest update (2004) My Question or Issue Hi, Lately, in the Windows desktop client...
Casual Listener
4676 Views
19 replies
8 likes
PlanPremiumCountryUSOperating SystemWindows 11 spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked playlists. here is what i have tried:restarting my PCreinstalling spotifyuninst...
Plan Premium Country US Operating System Windows 11 spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked p...
Visitor
8284 Views
28 replies
0 likes
PlanPremiumCountryPolandDevice Operating SystemWindows 11 My Question or IssueHello, I've noticed that when I play a song from the Spotify app on Android or iOS through Spotify Connect, it doesn't synchronize with the deskop app. I installed the prev...
Plan Premium Country Poland Device Operating System Windows 11 My Question or Issue Hello, I've noticed that when I play a song from the Spotify app on Android or iOS...
Spotify Star
449 Views
2 replies
0 likes
