Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
80679 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
773173 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Casual Listener
17239 Views
17 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won't even show that I can download music.
I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won'...
Moderator
925 Views
1 replies
0 likes
Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place it further down the list, wedged in-between non-queu...
Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place i...
Moderator
2690 Views
6 replies
0 likes
Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... PlanPremiumCountryNew ZealandDevicePCOperating System...
Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... &...
Moderator
825 Views
1 replies
0 likes
PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor the last week or so, following a Spotify update, I've just got a black screen on opening the desktop app. I've done a clean reinstall and now I just get a login window inviti...
Plan Free Country UK Device PC Operating System Windows 10 My Question or Issue For the last week or so, following a Spotify update, I've just got a black screen on opening the deskt...
Spotify Star
615 Views
1 replies
0 likes
So, compared to the songs that are not live (which are synced), live song lyrics are not synced.For example, I have the song Ti-cul by Les Cowboys Fringants that is not live.https://open.spotify.com/track/2UUzHeM9SUJJSVDmJjgsI1?si=ccf4481b3d55428eThe...
So, compared to the songs that are not live (which are synced), live song lyrics are not synced. For example, I have the song Ti-cul by Les Cowboys Fringants that is not live. https://open.spotify....
Spotify Star
737 Views
1 replies
0 likes
So, the lyrics for this song are wrong because they are not in the right place.Here is the song:https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0The second line must be J't'ais perdu en bûchant du bois and the third line must ...
So, the lyrics for this song are wrong because they are not in the right place. Here is the song: https://open.spotify.com/track/231yhgyGdnGmrqMgRxZJcc?si=cbbf6b27c86c45e0 The second line must...
Spotify Star
621 Views
1 replies
0 likes
Hi, Is it possible to watch music videos on desktop app, but redirect sound to Spotify Connect compatible device?
Hi, Is it possible to watch music videos on desktop app, but redirect sound to Spotify Connect compatible device?
Moderator
412 Views
1 replies
0 likes
I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It keeps saying the password is wrong, and if i try to lo...
I reset my password a few times and made sure to put it in perfectly when it didn’t work at first, but it still won’t let me log in. I’m logged in on other devices but this just isn’t working, It kee...
Moderator
525 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceWindows 10 PCOperating SystemWindows 10 Home 64-bit, latest update (2004) My Question or IssueHi, Lately, in the Windows desktop client, I have had massive issues with the performance after using the search Filter within...
Plan Premium Country Sweden Device Windows 10 PC Operating System Windows 10 Home 64-bit, latest update (2004) My Question or Issue Hi, Lately, in the Windows desktop client...
Casual Listener
4472 Views
19 replies
8 likes
PlanPremiumCountryUSOperating SystemWindows 11 spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked playlists. here is what i have tried:restarting my PCreinstalling spotifyuninst...
Plan Premium Country US Operating System Windows 11 spotify says not availible while you're offline. i am connected to the internet and can still play my liked songs and liked p...
Visitor
8114 Views
28 replies
0 likes
PlanPremiumCountryPolandDevice Operating SystemWindows 11 My Question or IssueHello, I've noticed that when I play a song from the Spotify app on Android or iOS through Spotify Connect, it doesn't synchronize with the deskop app. I installed the prev...
Plan Premium Country Poland Device Operating System Windows 11 My Question or Issue Hello, I've noticed that when I play a song from the Spotify app on Android or iOS...
Spotify Star
444 Views
2 replies
0 likes
PlanPremiumCountrySlovakiaDeviceLenovo Legion S7Operating SystemWindows 10 My Question or IssueSometimes when I select multiple songs and right-click them the drop-down menu changes after a second and starts behaving as if I'd only selected one song....
Plan Premium Country Slovakia Device Lenovo Legion S7 Operating System Windows 10 My Question or Issue Sometimes when I select multiple songs and right-click them the drop-down menu ...
Moderator
401 Views
1 replies
0 likes
Hi,There are periodical glitches while I am playing Spotify on Windows 11. Does anyone know what may be causing it?thx! My Question or Issue
Hi, There are periodical glitches while I am playing Spotify on Windows 11. Does anyone know what may be causing it? thx! My Question or Issue
Casual Listener
1507 Views
7 replies
0 likes
Windows 11, Dell Precision 555oI experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows app as well as on the web version of Spotify. Any suggestions ...
Windows 11, Dell Precision 555o I experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows a...
Casual Listener
644 Views
2 replies
0 likes
PlanFree/PremiumOperating SystemWindows 10 My Question or IssueYesterday I was listening via the PC app on my Windows 10 machine, when all of a sudden the songs looked like they were playing, but there was no audio. I decided to wait and see if it fi...
Plan Free/Premium Operating System Windows 10 My Question or Issue Yesterday I was listening via the PC app on my Windows 10 machine, when all of a sudden the songs looked like t...
Regular
749 Views
1 replies
0 likes
My Question or Issue:I have added a Spotify player onto my Wix website to play music along with my exercise videos. But the music plays too loudly and drowns out my voice in the video.The player does not have a volume control.I have adjusted my voice...
My Question or Issue: I have added a Spotify player onto my Wix website to play music along with my exercise videos. But the music plays too loudly and drowns out my voice in the video. The player ...
Newbie
5426 Views
10 replies
8 likes
Search history is not synced accross devices which makes it hard to find a previous research on Desktop on mobile, and vice versa.
Search history is not synced accross devices which makes it hard to find a previous research on Desktop on mobile, and vice versa.
Spotify Star
1602 Views
3 replies
1 likes
When I open the App, the Home page fails to open.If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs.However I can view my Liked songs and any playlists I created (and lis...
When I open the App, the Home page fails to open. If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs. However I can...
Spotify Star
1249 Views
3 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 11 Pro 21H2 22000.527Spotify1.1.79.763.gc2965cdf IssueWhen I interact with the player, every action comes with a delay. Video attached. Web version works fine.Few days ago I reinstalled Windows 11 and update...
Plan Premium Device PC Operating System Windows 11 Pro 21H2 22000.527 Spotify 1.1.79.763.gc2965cdf Issue When I interact with the player, every action comes with a ...
Newbie
8490 Views
9 replies
0 likes
Plan - PremiumCountry - USADevice/Operating System[fail] - Samsung TV Neo QLED Model code: QN75QN85DAFXZA - Spotify version 2.1.51 (latest version - updated in Dec 2023) - Spotify playlist plays current song to end, but does NOT proceed to next song ...
Plan - Premium Country - USA Device/Operating System [fail] - Samsung TV Neo QLED Model code: QN75QN85DAFXZA - Spotify version 2.1.51 (latest version - updated in Dec 2023) - Spoti...
Moderator
1695 Views
3 replies
0 likes
