Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 46916 Views
  • 77 replies
  • 27 likes
  • 46916 Views
  • 77 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 73435 Views
  • 268 replies
  • 21 likes
  • 73435 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5148 Views
  • 1 replies
  • 6 likes
  • 5148 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145226 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145226 Views
  • 0 replies
  • 26 likes

Superuser Contribution Bug in spotify website

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThere is an issue on website when you click right click on support heading they dont open men...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue There i...
  • Yordan
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads on free plan

PlanFree/PremiumCountryUSAOperating SystemWindows 10 My Question or IssueI get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1. It's become absurd. I use to get a reasonable series of commercials, followed b...

  • Newbie
  • Plan Free/Premium Country USA Operating System Windows 10   My Question or Issue I get the necessity of income and "free" isn't free, but my ad-to-song ratio is literally 1 to 1.  ...
  • raidynrosko
  • Newbie
  • 1095 Views
  • 2 replies
  • 0 likes
  • 1095 Views
  • 2 replies
  • 0 likes

Can't Delete a playlist

There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen

  • Casual Listener
  • There is a playlist that no matter if I delete it, it always says that something went wrong and even if I delete it on the website, it is never removed from the home screen
  • MauriceMV
  • Spotify Star
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Cant access undownloaded music or home

Hi. I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong. I also cant access / search for anything through search. I have had no issues in the past, so I ha...

  • Casual Listener
  • Hi.  I am operating Windows 11 Pro and can only access my downloaded music. When I click on home it gives me a black screen saying Something went wrong.  I also cant access / search for any...
  • mauve_minnow
  • Roadie
  • 228 Views
  • 2 replies
  • 0 likes
  • 228 Views
  • 2 replies
  • 0 likes

J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque

J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque dans mon nouvel ordi. mais par contre elle demeure sur mon cellulaire ?

  • Visitor
  • J'ai changer d'ordinateur et je ne retrouve plus ma bibliothèque dans mon nouvel ordi. mais par contre elle demeure sur mon cellulaire ?
  • Zach-chan
  • Regular
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle won't turn off for Liked Songs

PlanPremiumOperating SystemWindows 10 My Question or IssueI just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT have the shuffle function on, and there doesn't seem to be any way to p...

  • Visitor
  • Plan Premium Operating System Windows 10   My Question or Issue I just noticed today that when I try to play the songs on my Liked Songs list, they are automatically shuffled. I do NOT hav...
  • Lyubka
  • Moderator
  • 10202 Views
  • 14 replies
  • 3 likes
  • 10202 Views
  • 14 replies
  • 3 likes

Superuser Contribution Randomly Pausing songs

When ever I'm playing a song it will run for about 10-20 seconds before it will pause on its own. I have uninstalled and reinstalled the app, cleared temp caches, restarted the system, lowered the audio quality and have tried it with hardware acceler...

  • Visitor
  • When ever I'm playing a song it will run for about 10-20 seconds before it will pause on its own. I have uninstalled and reinstalled the app, cleared temp caches, restarted the system, lowered the a...
  • Lyubka
  • Moderator
  • 291 Views
  • 3 replies
  • 1 likes
  • 291 Views
  • 3 replies
  • 1 likes

Superuser Contribution [FIX] Spotify Sound Lowering/Muffled

I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cut in, and no answers I had seen would work, including chang...

  • Newbie
  •   I made an account on this just to post this. For the last few months Spotify has seemed to automatically lower my volume when an artist would start singing or a particular instrument would cu...
  • xPaPaDx
  • Casual Listener
  • 18086 Views
  • 5 replies
  • 5 likes
  • 18086 Views
  • 5 replies
  • 5 likes

Download spotify to D Drive on Windows 10 PC

When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?

  • Visitor
  • When I download and install Spotify to my Windows PC it installs on my C drive. But my C drive is not for Apps. I want it to install to my D Drive. How can this be done please?
  • rbrands
  • Casual Listener
  • 2590 Views
  • 2 replies
  • 0 likes
  • 2590 Views
  • 2 replies
  • 0 likes

Superuser Contribution how do I sort the spotify pop up playlists menu when I try to add a song?

My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical order. i tried to find in which order is.. and it set t...

  • Newbie
  • My main playlist menu is set to alphabetically, and i like it that way. But in the moment I try to add a song to a playlist.. the pop up menu appears and all my playlists are not in alphabetical orde...
  • Alex
  • Spotify Legend
  • 330 Views
  • 1 replies
  • 1 likes
  • 330 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify won't play any songs unless they're in my library

All songs that are in my playlists, liked songs or playlists that I am following are playing just fine.If I select any artist at random and try to play anything of their content, Spotify just won't play and the player controls (play, prev/next, seek)...

  • Newbie
  • All songs that are in my playlists, liked songs or playlists that I am following are playing just fine. If I select any artist at random and try to play anything of their content, Spotify just won't...
  • Alex
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • 317 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Home page does not load on both desktop app and web player

PlanPremiumCountryVietnamOperating SystemWindows 10 My Question or IssueAs the title have stated, the home page does not load on both my desktop app and web player (mobile app still works). This happens across multiple devices and on different intern...

  • Music Fan
  • Plan Premium Country Vietnam Operating System Windows 10   My Question or Issue As the title have stated, the home page does not load on both my desktop app and web player (mobile app st...
  • Yordan
  • Moderator
  • 7124 Views
  • 55 replies
  • 1 likes
  • 7124 Views
  • 55 replies
  • 1 likes

Superuser Contribution Spotify doesn't work on my computer

Hi,I have an annoying and ongoing issue.I have a Premium Spotify account. My account works fine on my iPhone.But since June, there is no way to have it work on my computer (Win10, up-to-date) any more. I used the free version for years, and when I de...

  • Visitor
  • Hi, I have an annoying and ongoing issue. I have a Premium Spotify account. My account works fine on my iPhone. But since June, there is no way to have it work on my computer (Win10, up-to-date) a...
  • Eni
  • Moderator
  • 483 Views
  • 1 replies
  • 0 likes
  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution No Audio after the last update

PremiumItalyDesktop appWindows 10 After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on my PC is good

  • Music Fan
  • Premium Italy Desktop app Windows 10   After the last update I have no audio only on spotify destktop app. I try to reinstall the desktop app but the probelm remain. Obviously the audio on ...
  • pinen83
  • Music Fan
  • 292 Views
  • 2 replies
  • 0 likes
  • 292 Views
  • 2 replies
  • 0 likes

Superuser Contribution Play button , previous song button , next song button all 3 are greyed out

In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried using a different account but spotify just does not work...

  • Newbie
  • In my device the play button and the buttons on the left and right of it won't work , no songs can be played by my spotify , when i try to open web player it says something went wrong , i tried usin...
  • Joan
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution idk if u ask questions here but my autoplay isnt working n ive tried everything

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing Spotify from a desktop and Google home mini?

PlanPremiumCountryUK Operating System(Windows 10) My Question or IssueI usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to create a multi-room setup that I can use voice commands with. I currently use ...

  • Newbie
  • Plan Premium Country UK   Operating System (Windows 10)   My Question or Issue I usually listen to Spotify on my desktop, however I would like to possibly add a Google home mini to...
  • Joan
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Another "Spotify can't play this right now" Windows

PlanPremiumCountryUKDevicePCOperating SystemWindows 10 ProSpotify version: Spotify for Windows (64 bit)1.2.21.1104.g42cf0a50 My Question or IssueI have tried seemingly everything, but trying to stream anything on the desktop app results in the 'Spoti...

  • Newbie
  • Plan Premium Country UK Device PC Operating System Windows 10 Pro Spotify version:  Spotify for Windows (64 bit) 1.2.21.1104.g42cf0a50   My Question or Issue I have tried seemi...
  • Dian
  • Spotify Legend
  • 289 Views
  • 1 replies
  • 1 likes
  • 289 Views
  • 1 replies
  • 1 likes

Superuser Contribution I accidentally unlike my favorited song from Spotity liked songs list

I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.

  • Visitor
  • I recently accidentally unliked songs from my like songs playlist and would want it back as it is my favorited song and i forgot the title of the song.
  • Yordan
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Superuser Contribution Like/Dislike on enhanced playlists

On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as searching is not an option for playlists that have bee...

  • Casual Listener
  • On spotify on windows 11, I am unable to locate a "like and dislike" button for the enhanced songs that are added by spotify and played. I have to go through the whole playlist, find the song (as sea...
  • Dian
  • Spotify Legend
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes