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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84213 Views

40 replies

68 likes

  • 84213 Views
  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798652 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24601 Views

26 replies

7 likes

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  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3105 Views

0 replies

4 likes

  • 3105 Views
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Superuser Contribution I accidentally created hundreds of playlist folders. how delete?

Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. What can I do about this?

Newbie

Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. Wh...

Joan

Moderator

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

White Noise on Surface Pro 7 Windows 10 using Spotify desktop app

PlanFamilyCountryUSA Device(Surface Pro 7)Operating System(Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major bug is with Spotify desktop App. Almost every time I use it then after a period o...

Visitor

Plan Family Country USA   Device (Surface Pro 7) Operating System (Windows 10.)   I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major ...

ForceRunner

Regular

1048 Views

2 replies

0 likes

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Superuser Contribution searching a song in a playlist, then clear the search view should be at place of song if playing

In long playlist you sometimes want to see or know the songs that come before or after a song you searched.And having to scroll down is very inconveniet.It would feel natural and intuitive to just be at the position of the song in the list when playi...

Visitor

In long playlist you sometimes want to see or know the songs that come before or after a song you searched. And having to scroll down is very inconveniet. It would feel natural and intuitive to jus...

Yordan

Moderator

337 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution quand je me connecte a un appareil sous windows,le temps écoulé du titre en cour de lecture reste a

PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

266 Views

1 replies

0 likes

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  • 1 replies
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When using smart shuffle, the "+" button to add to playlist doesn't work.

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueThe "+" button does not work to add a song to a playlist during smart shuffle.

Casual Listener

  Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue The "+" button does not work to add a song to a playlist during smart shuffle.

MateusM

Spotify Star

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app not being detected by Discord or Last.fm

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 11My Question or IssueYesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Discord profile nor were the songs I was playing showing up on my Last.fm profile....

Casual Listener

  Plan Free Country USA Device HP Laptop Operating System Windows 11 My Question or Issue Yesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Disco...

sksksksk2

Casual Listener

6868 Views

16 replies

3 likes

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  • 16 replies
  • 3 likes

Superuser Contribution Can't select contents

PlanPremiumCountryJapanDeviceFujitsu LifebookOperating SystemWindows 11 My Question or IssueI use Spotify with Microsoft Edge. When I view an artist from the search screen and mouse over it, the area is covered with black and cannot be selected. The ...

Newbie

Plan Premium Country Japan Device Fujitsu Lifebook Operating System Windows 11   My Question or Issue I use Spotify with Microsoft Edge. When I view an artist from the search screen an...

Novy

Moderator

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Shuffled folder resets after restarting application

PlanPremiumCountrySlovakiaDeviceLenovo Legion S7Operating SystemWindows 10 My Question or IssueWhen I shuffle a folder on my computer and restart the application while playing the resulting shuffled playlist, the playlist resets to the first song tha...

Regular

Plan Premium Country Slovakia Device Lenovo Legion S7 Operating System Windows 10   My Question or Issue When I shuffle a folder on my computer and restart the application while playin...

artakha

Regular

1178 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Erro reprodução de conteúdo protegido não está ativa

PlanPremiumCountryBrazilDeviceOpera browserOperating SystemWindows 10 My Question or IssueQuando eu tento dar um play no navegador (qualquer um deles, já testes Chrome e Edge) aparece a mensagem - reprodução de conteúdo protegido não está ativa. Tent...

Visitor

  Plan Premium Country Brazil Device Opera browser Operating System Windows 10   My Question or Issue Quando eu tento dar um play no navegador (qualquer um deles, já testes Chrom...

Elena

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
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Superuser Contribution Fully Disable Announcements

Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53bI keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I have the option switched off in preferences. I don't want to s...

Music Fan

Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53b I keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I hav...

Henk561g

Newbie

2052 Views

7 replies

3 likes

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  • 7 replies
  • 3 likes

Superuser Contribution Music stopping

I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?

Casual Listener

I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?

Joan

Moderator

798 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Lost all followers on playlists

I just started getting a few followers on one playlist in particular and suddenly saw they've all gone. I'm checked if this was just a problem with that particular laptop but I checked my desktop PC and it also says they've all gone. Is there an easy...

Regular

I just started getting a few followers on one playlist in particular and suddenly saw they've all gone. I'm checked if this was just a problem with that particular laptop but I checked my desktop PC ...

Bleachy

Newbie

7073 Views

10 replies

0 likes

Windows
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Superuser Contribution couldn't load lyrics for this song in my pc,but not in my phone

couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics

Visitor

couldn't load lyrics for this song , for all songs like this it is written when I press the button to see the lyrics

MateusM

Spotify Star

1034 Views

1 replies

0 likes

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These are the wrong lyrics for the song Argent by Noir Silence

I was listening to that song and when I go to the lyrics, they are completely wrong.It shows English lyrics instead of French lyrics. https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si=198746558fcd4bb0They could have changed the lyrics to this:...

Roadie

I was listening to that song and when I go to the lyrics, they are completely wrong. It shows English lyrics instead of French lyrics.  https://open.spotify.com/track/5njCO5nkWhTGwgbAzM7cFj?si...

MateusM

Spotify Star

404 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution I'm having issues downloading my music on my premium account.

I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won't even show that I can download music.

Visitor

I just formatted my device. I'm trying to reinstall my Spotify account but I can't download anything even though I have a premium account. What do I do to get the download button back because it won'...

Susan_GP

Moderator

935 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Queueing songs outside of "queue" list is buggy.

Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place it further down the list, wedged in-between non-queu...

Regular

Setup is Windows desktop app controlling playback on an Android app. I often find myself queuing songs to spice up a very long playlist that gets recycled. Often I'll need to queue a song and place i...

AlejaR

Moderator

2763 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Spotify opens onto a second screen - that no longer exisits?

Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... PlanPremiumCountryNew ZealandDevicePCOperating System...

Newbie

Used to have a simple dual screen set up - One screen died so I'm down to 1 for now. The issue is when I open the Spotify app it appears to be opening onto the second screen which doesn't exist... &...

OscarDC

Moderator

893 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Can't login to app via website

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueFor the last week or so, following a Spotify update, I've just got a black screen on opening the desktop app. I've done a clean reinstall and now I just get a login window inviti...

Newbie

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue For the last week or so, following a Spotify update, I've just got a black screen on opening the deskt...

osornios

Spotify Star

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

"These lyrics aren't synced to the song yet" error in live songs

So, compared to the songs that are not live (which are synced), live song lyrics are not synced.For example, I have the song Ti-cul by Les Cowboys Fringants that is not live.https://open.spotify.com/track/2UUzHeM9SUJJSVDmJjgsI1?si=ccf4481b3d55428eThe...

Roadie

So, compared to the songs that are not live (which are synced), live song lyrics are not synced. For example, I have the song Ti-cul by Les Cowboys Fringants that is not live. https://open.spotify....

osornios

Spotify Star

760 Views

1 replies

0 likes

  • 760 Views
  • 1 replies
  • 0 likes