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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139146 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139146 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54897 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54897 Views
  • 0 replies
  • 33 likes

Windows & Android currently playing different songs at the same time

My Question or IssueHi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right again. As of now, this very moment, with the same accou...

  • Newbie
  • My Question or Issue Hi, I have been trying to fix this issue myself, but there is absolutely no way. I have tried everything I have found online, and I'm literally incapable of making this right ag...
  • Loxer
  • Spotify Star
  • 94 Views
  • 1 replies
  • 0 likes
  • 94 Views
  • 1 replies
  • 0 likes

Solved!! Spotify changes songs when I move my mouse

I minimize spotify and go do my homework or other things online and whenever I move my mouse the songs just start changing. How do I fix this, or turn it off?

  • Newbie
  • I minimize spotify and go do my homework or other things online and whenever I move my mouse the songs just start changing. How do I fix this, or turn it off?
  • AlexanderElert
  • Visitor
  • 478 Views
  • 2 replies
  • 0 likes
  • Windows
  • 478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast category pages fail to load in Windows version of Spotify

PlanPremiumCountryUSADeviceTwo different Windows laptops, one running Windows 10; another running Windows 11Operating SystemWindows 10 & Windows 11 My Question or IssueWhen I search for a podcast category and click on podcast category link, the podca...

  • Regular
  •   Plan Premium Country USA Device Two different Windows laptops, one running Windows 10; another running Windows 11 Operating System Windows 10 & Windows 11   My Question or I...
  • Alex
  • Moderator
  • 152 Views
  • 4 replies
  • 0 likes
  • 152 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some Songs Will Play/Others Wont

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHey, so I'm having this issue and I figure you all can help. The desktop spotify app currently is giving me some significant trouble that has been aggravating to say the leas...

  • Newbie
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Hey, so I'm having this issue and I figure you all can help. The desktop spotify app currently is ...
  • Alex
  • Moderator
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not playing songs on windows app

PlanFreeCountryTaiwanDeviceMSI GL62MOperating SystemWindows 10My Question or IssueIn this picture, you could see some song are unable in random mode.Since last week, I have been unable to shuffle to listen to songs I already like ,also can't even cli...

messageImage_1658971016199.jpg
  • Newbie
  • Plan Free Country Taiwan Device MSI GL62M Operating System Windows 10 My Question or Issue In this picture, you could see some song are unable in random mode. Since last week, I have ...
  • Alex
  • Moderator
  • 91 Views
  • 1 replies
  • 0 likes
  • Desktop Windows
  • 91 Views
  • 1 replies
  • 0 likes

Superuser Contribution Download using cellular data desktop

PlanPremium (Family)CountryAustraliaDeviceMicrosoft Surface Go 128GB 4GLTEOperating SystemWindows 10 Home My Question or IssueI've recently been using Spotify on my new Surface Go tablet, however upon trying to download playlist using my 40GB of data...

  • Casual Listener
  • Plan Premium (Family) Country Australia Device Microsoft Surface Go 128GB 4GLTE Operating System Windows 10 Home   My Question or Issue I've recently been using Spotify on my new Surfa...
  • Dian
  • Moderator
  • 647 Views
  • 5 replies
  • 5 likes
  • 647 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Spotify Desktop (Windows) won't install cause of allegedly Windows Store Version

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueI can't install spotify via Download, because of alleged version from the microsoft/windows store. Although I fully deinstalled the version AND deinstalled the whole...

  • Casual Listener
  • Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue I can't install spotify via Download, because of alleged version from the microsoft/windo...
  • honig07
  • Casual Listener
  • 217 Views
  • 5 replies
  • 0 likes
  • 217 Views
  • 5 replies
  • 0 likes

When playing e.g. Daily or Genre Mix and Chromecast it to tv, it repeats the song as next

PlanPremiumCountryUnited KingdomDevice(PC, Android) My Question or IssueI will try my best to explain my issue as best as I can, but I have an issue at the moment is that when I Chromecast a Daily Mix or Genre-Mix, it somehow just plays the same song...

  • Casual Listener
  •   Plan Premium Country United Kingdom Device (PC, Android)   My Question or Issue I will try my best to explain my issue as best as I can, but I have an issue at the moment is that...
  • 57 Views
  • 0 replies
  • 0 likes
  • chromecast
    Daily Mix
    Playlists
  • 57 Views
  • 0 replies
  • 0 likes

Superuser Contribution Windows 10 don't go on screen saver with spotify app!

When Spotify app run, Win 10 never go to the screen saver.I have to close the app manually. Any suggestion? Thx PlanPremiumBelgiumCountry DevicePCOperating SystemWin 10 (no creator update : the one before :=)

  • Casual Listener
  • When Spotify app run, Win 10 never go to the screen saver. I have to close the app manually.   Any suggestion?   Thx   Plan Premium BelgiumCountry   Device PC Operati...
  • Greenman1279
  • Newbie
  • 532 Views
  • 2 replies
  • 0 likes
  • 532 Views
  • 2 replies
  • 0 likes

Superuser Contribution Add to Playlist Context Menu is HUGE

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 11 My Question or IssueI have one playlist in Spotify. Select a song -> right click -> add to playlist.I get a HUGE empty context menu with my one playlist WAY at the top.This is pretty c...

  • Music Fan
  • Plan Premium Country United States Device PC Operating System Windows 11   My Question or Issue I have one playlist in Spotify. Select a song -> right click -> add to playlist. ...
  • Dian
  • Moderator
  • 154 Views
  • 3 replies
  • 0 likes
  • 154 Views
  • 3 replies
  • 0 likes

Superuser Contribution New albums & singles list is different in the app than on the web

PlanPremiumCountryUnited StatesDevicePC/FirefoxOperating SystemWindows 11 My Question or IssueThe New albums & singles view is showing different contents when you compare the app vs. the web. See attached screenshots.The app is showing fewer albums t...

  • Music Fan
  • Plan Premium Country United States Device PC/Firefox Operating System Windows 11   My Question or Issue The New albums & singles view is showing different contents when you compare...
  • Kiril
  • Moderator
  • 91 Views
  • 2 replies
  • 0 likes
  • 91 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify is being very slow

So this problem occured today when i was were to listen to some music, so i clicked my playlist and it took maybe 1-2 minutes for the playlist to load so i could choose a song that was kind of annoying and a little bit after that i searched a song an...

  • Gig Goer
  • So this problem occured today when i was were to listen to some music, so i clicked my playlist and it took maybe 1-2 minutes for the playlist to load so i could choose a song that was kind of annoyi...
  • skwaab
  • Newbie
  • 56390 Views
  • 17 replies
  • 8 likes
  • 56390 Views
  • 17 replies
  • 8 likes

Superuser Contribution Alt+Tab with long podcast list causes refresh

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 My Question or IssueWhen scrolling through a long list of podcasts, whenever I alt+tab the list seems to refresh and randomly jump to a previous point. This issue has been encountered in "Sci...

  • Newbie
  • Plan Premium Country Sweden Device PC Operating System Windows 10   My Question or Issue When scrolling through a long list of podcasts, whenever I alt+tab the list seems to refresh an...
  • Dian
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • alt+tab
    Podcast Episodes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop Win11] Spotify keeps crashing my computer

PlanPremiumCountryUSADeviceIntel® Core™**bleep**NVIDIA GeForce RTX 2080 SUPER Operating SystemWindows 11 Pro My Question or Issue[Very lengthy post but the subject is basically the TLDR] 02/28/2022For a couple of months now, Spotify has been freezing...

  • Casual Listener
  • Plan Premium Country USA Device Intel® Core™**bleep** NVIDIA GeForce RTX 2080 SUPER   Operating System Windows 11 Pro   My Question or Issue [Very lengthy post but the subject...
  • Kiril
  • Moderator
  • 5108 Views
  • 30 replies
  • 2 likes
  • 5108 Views
  • 30 replies
  • 2 likes

Superuser Contribution SPOTIFY VS CYBERGHOST VPN

PlanPremium CountrySpain DeviceAcer Aspire F 15 Operating SystemWindows 10 My Question or IssueHello, I am aware that spotify gives problems with VPN connections (which I think is stupid and that I do not understand) I use Cyberghost and connect to S...

  • Casual Listener
  • Plan Premium   Country Spain   Device Acer Aspire F 15   Operating System Windows 10   My Question or Issue Hello, I am aware that spotify gives problems with VPN con...
  • Hnas-Kevin
  • Visitor
  • 876 Views
  • 4 replies
  • 0 likes
  • 876 Views
  • 4 replies
  • 0 likes

Superuser Contribution There is no duplicated song caution anymore!

First seen at spotify web , I can add same song without caution. After I check spotify pc app , it also seems same issue is on there too. However interestingly app and web can't recognize old song so you can add duplicated song without caution but wh...

  • Casual Listener
  • First seen at spotify web , I can add same song without caution. After I check spotify pc app , it also seems same issue is on there too. However interestingly app and web can't recognize old song so...
  • jdtemple
  • Music Fan
  • 125 Views
  • 4 replies
  • 0 likes
  • 125 Views
  • 4 replies
  • 0 likes

Superuser Contribution spotify not playing songs on windows app

PlanPremiumCountryUnited StatesDeviceHP Pavilion LaptopOperating SystemWindows 10 My Question or IssueAfter listening to music yesterday, I was confused when my laptop randomly stopped playing, and whenever I tried to unpause it, it would play just f...

  • Visitor
  • Plan Premium Country United States Device HP Pavilion Laptop Operating System Windows 10   My Question or Issue After listening to music yesterday, I was confused when my laptop random...
  • Vasil
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution Not able to play albums, but copying all songs to a playlist works

PlanPremium DeviceLenovo 20TH004JMXOperating SystemWindows 10 My Question or IssueIf I go to any album at all, this one for example:https://open.spotify.com/album/3VWrUk4vBznMYXGMPc7dRB?si=UlXlgKMnSqut-2eNCRIMjg And press the play button, nothing hap...

  • Regular
  • Plan Premium   Device Lenovo 20TH004JMX Operating System Windows 10   My Question or Issue If I go to any album at all, this one for example: https://open.spotify.com/album/3VWrUk...
  • Eni
  • Moderator
  • 67 Views
  • 1 replies
  • 0 likes
  • 67 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution On exit, Spotify starts 3 processes.

These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine. In trying to restart Spotify, a new process appears in the Task Manager, but it never completes. It stalls. Windows comes back with an erro...

  • Gig Goer
  • These processes do not terminate, and one of the processes takes almost 30% of the CPU on a Quad Core machine.   In trying to restart Spotify, a new process appears in the Task Manager, but it...
  • SoundMan
  • Gig Goer
  • 2775 Views
  • 12 replies
  • 1 likes
  • 2775 Views
  • 12 replies
  • 1 likes

Superuser Contribution Ongoing issues with Spotify desktop app

PlanPremiumCountryUSADeviceMAINGEAR LaptopOperating SystemWindows 11 My Question or IssueI have been using the Spotify desktop app for a while. Since sometime last year, I've been having a repeated issue where sometimes if I hit play on a song from a...

  • Newbie
  • Plan Premium Country USA Device MAINGEAR Laptop Operating System Windows 11   My Question or Issue I have been using the Spotify desktop app for a while. Since sometime last year, I've...
  • OscarDC
  • Moderator
  • 933 Views
  • 1 replies
  • 0 likes
  • 933 Views
  • 1 replies
  • 0 likes