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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83039 Views

40 replies

68 likes

  • 83039 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787947 Views

503 replies

64 likes

  • 787947 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21733 Views

22 replies

6 likes

  • 21733 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2984 Views

0 replies

4 likes

  • 2984 Views
  • 0 replies
  • 4 likes

When I scroll, the app refreshes

PlanPremiumCountryLebanon DevicePCOperating SystemWindows 11 Pro My Question or IssueWhenever I'm playing musing and scrolling through the playlist, the desktop application automatically refreshes and throws me back to the main page. I have checked t...

Newbie

Plan Premium Country Lebanon   Device PC Operating System Windows 11 Pro   My Question or Issue Whenever I'm playing musing and scrolling through the playlist, the desktop applic...

MateusM

Spotify Star

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
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I forgot my email account for verification

Hello, I've been losing my email account to verify to my spotify account. Please I need to change email to this account : [information removed by Mod]. It was 2 month ago

Newbie

Hello, I've been losing my email account to verify to my spotify account. Please I need to change email to this account : [information removed by Mod]. It was 2 month ago

MateusM

Spotify Star

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
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Solved!!Superuser Contribution ~20-second lag after most actions following reinstall

PlanPremiumCountryUSOperating SystemWindows 11 HomeVersionSpotify for Windows (64 bit)1.2.41.434.g39a25e2c My Question or IssueHi, Reinstalled the Windows Desktop app earlier today to fix a bug involving podcast speed - and while that got fixed, an e...

Casual Listener

Plan Premium Country US Operating System Windows 11 Home Version Spotify for Windows (64 bit) 1.2.41.434.g39a25e2c   My Question or Issue Hi,   Reinstalled the Windows Desktop ...

Novy

Moderator

934 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution unable to login when using pw manager

PlanPremiumCountryUSADevicewebsiteOperating Systemwin10 My Question or IssueI try to login on a clean browser I've never logged into spotify before with. It fails to recognize my credentials so I go to change my pw. I enter the same pw I know is mine...

Casual Listener

  Plan Premium Country USA Device website Operating System win10   My Question or Issue I try to login on a clean browser I've never logged into spotify before with. It fails t...

AlejaR

Moderator

484 Views

1 replies

0 likes

Login
  • 484 Views
  • 1 replies
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Superuser Contribution Can't play folders anymore?!

I use my phone and desktop to play music but prefer(ed) desktop, since that is where you could play an entire folder with playlists. I made my playlists with this in mind, with many small folders in my overarching folders, that I mainly play.Since th...

Newbie

I use my phone and desktop to play music but prefer(ed) desktop, since that is where you could play an entire folder with playlists. I made my playlists with this in mind, with many small folders in ...

Yordan

Moderator

657 Views

3 replies

0 likes

folders
Playlists
Update
  • 657 Views
  • 3 replies
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"The spotify application is not responding" - random and across machines and Spotify versions

Premium. US. Windows 11. Dell Laptop as well as a Microsoft Surface Laptop, a Microsoft Surface Book, and a bunch of Windows machines that I've built. This issue has existed across Windows versions and Spotify versions for years. Spotify starts with ...

Regular

Premium. US. Windows 11. Dell Laptop as well as a Microsoft Surface Laptop, a Microsoft Surface Book, and a bunch of Windows machines that I've built.   This issue has existed across Windows v...

MateusM

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution The new video/picture when listening to music

PlanPremiumDevice(PC)Operating System(Windows 10) My Question or IssueThere has once again been added bad additions to the UI of Spotify. When playing song from curtain artists, there will now be either a short video, or a big picture instead of the ...

Gig Goer

Plan Premium Device (PC) Operating System (Windows 10)   My Question or Issue There has once again been added bad additions to the UI of Spotify. When playing song from curtain artis...

MikkelAE

Gig Goer

2444 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Why is Smart Shuffle turning itself back on, after i turn it off?

I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it is accurate. If i leave it, or try to skip - it aut...

Newbie

I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it ...

ryk7tg1dsj4xx14hi0el

Newbie

4161 Views

6 replies

5 likes

  • 4161 Views
  • 6 replies
  • 5 likes

Solved!!Superuser Contribution Lyrics Flagging

PlanPremiumCountrySlovakiaDevice(iPhone 11, PC)Operating System(iOS 15, Windows 10) My Question or IssueHi, ive seen many topics around lyrics flagging and i wondered that myself, but today I found out that the feature is on my iPhone app which is gr...

Casual Listener

Plan Premium Country Slovakia Device (iPhone 11, PC) Operating System (iOS 15, Windows 10)   My Question or Issue Hi, ive seen many topics around lyrics flagging and i wondered that my...

ignem_aeternum

Newbie

2046 Views

3 replies

1 likes

  • 2046 Views
  • 3 replies
  • 1 likes

Superuser Contribution lyrics no longer are syncing the to songs on the Windows App.

On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music played.

Casual Listener

On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music ...

Novy

Moderator

878 Views

5 replies

1 likes

  • 878 Views
  • 5 replies
  • 1 likes

Superuser Contribution These are the unfinished lyrics for the song Le journal by Vincent Vallières

I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished.https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3They could have changed the lyrics to this:How does that get fixed o...

Roadie

I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished. https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3 They coul...

MihailY

Moderator

542 Views

3 replies

0 likes

  • 542 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop spotify app stopped updating when switched to duo plan

Ever since I switched to the duo plan, my desktop app won't update songs added on my phone app. There's no new sign-in information given and my sole account lists as duo. Just no songs added since then show up despite clicking sync and putting both o...

Newbie

Ever since I switched to the duo plan, my desktop app won't update songs added on my phone app. There's no new sign-in information given and my sole account lists as duo. Just no songs added since th...

Maria

Moderator

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Superuser Contribution I accidentally created hundreds of playlist folders. how delete?

Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. What can I do about this?

Newbie

Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. Wh...

Joan

Moderator

595 Views

1 replies

1 likes

  • 595 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Video podcasts don't work on pc

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to listen to the distractible podcast, but there's no sound or video at all. I was listening to it on my phone earlier today, and it worked as it should, but no...

Casual Listener

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I'm trying to listen to the distractible podcast,  but there's no sound or video at all. I...

maro_bishr

Newbie

6368 Views

7 replies

0 likes

Podcast Issues
Podcast Video
Podcasts error
podcasts not playing
  • 6368 Views
  • 7 replies
  • 0 likes

White Noise on Surface Pro 7 Windows 10 using Spotify desktop app

PlanFamilyCountryUSA Device(Surface Pro 7)Operating System(Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major bug is with Spotify desktop App. Almost every time I use it then after a period o...

Visitor

Plan Family Country USA   Device (Surface Pro 7) Operating System (Windows 10.)   I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major ...

ForceRunner

Regular

1045 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution searching a song in a playlist, then clear the search view should be at place of song if playing

In long playlist you sometimes want to see or know the songs that come before or after a song you searched.And having to scroll down is very inconveniet.It would feel natural and intuitive to just be at the position of the song in the list when playi...

Visitor

In long playlist you sometimes want to see or know the songs that come before or after a song you searched. And having to scroll down is very inconveniet. It would feel natural and intuitive to jus...

Yordan

Moderator

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes

Superuser Contribution quand je me connecte a un appareil sous windows,le temps écoulé du titre en cour de lecture reste a

PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Ivelina

Moderator

264 Views

1 replies

0 likes

  • 264 Views
  • 1 replies
  • 0 likes

When using smart shuffle, the "+" button to add to playlist doesn't work.

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueThe "+" button does not work to add a song to a playlist during smart shuffle.

Casual Listener

  Plan Premium Country USA Device PC Operating System Windows 11   My Question or Issue The "+" button does not work to add a song to a playlist during smart shuffle.

MateusM

Spotify Star

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app not being detected by Discord or Last.fm

PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 11My Question or IssueYesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Discord profile nor were the songs I was playing showing up on my Last.fm profile....

Casual Listener

  Plan Free Country USA Device HP Laptop Operating System Windows 11 My Question or Issue Yesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Disco...

sksksksk2

Casual Listener

6764 Views

16 replies

3 likes

  • 6764 Views
  • 16 replies
  • 3 likes