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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1839 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147486 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132662 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11108 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Superuser Contribution Windows LogIn "redirect_uri: Illegal redirect_uri"

PlanPremiumCountryUnited Arab EmiratesDeviceHP PCOperating SystemWindows 11 My Question or IssueI tried multiple troubleshooting scenarios but unable to Log In always getting "redirect_uri: Illegal redirect_uri". Ive tried through the Microsoft Store...

Newbie

Plan Premium Country United Arab Emirates Device HP PC Operating System Windows 11   My Question or Issue I tried multiple troubleshooting scenarios but unable to Log In always getting...

Vasil

Moderator

582 Views

1 replies

0 likes

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Superuser Contribution Spotify Desktop Crashes, Then Deletes Downloaded Music

PlanPremiumCountryUKDeviceWindows 10 PC---On three separate occasions, I've launched Spotify, only for it to immediately crash and freeze my PC. On restart and relaunching Spotify, I find that I have been signed out of Spotify, and that after logging...

Music Fan

Plan Premium Country UK Device Windows 10 PC --- On three separate occasions, I've launched Spotify, only for it to immediately crash and freeze my PC. On restart and relaunching Spotify, I fi...

GavinSpavin

Music Fan

792 Views

6 replies

0 likes

Other
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Superuser Contribution The Spotify Web Player is randomly blanking out whenever I move the mouse.

PlanPremium DuoCountryUSA BABY!DeviceWindows 10 PCOperating Systemgoogl My Question or IssueSpotify Webplayer blanking out This issue has been prominent since I've gotten premium. I tried clearing all of my spotify cookies, cache and browsing history...

Casual Listener

Plan Premium Duo Country USA BABY! Device Windows 10 PC Operating System googl   My Question or Issue Spotify Webplayer blanking out   This issue has been prominent since I've g...

Eni

Moderator

1595 Views

5 replies

0 likes

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Superuser Contribution Songs stop playing after 5sek & website doesn't work at all

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it didn't help). I've cleaned cache, and finally I uni...

Visitor

After I played any song it stoped after 5/6 seconds and whole app freezed. I tried to fix that by closing and opening the app again, I check my internet (I tired different network, also hot-spot, it ...

Lyubka

Moderator

339 Views

1 replies

0 likes

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Superuser Contribution "spotify can't play this right now" browser issue

Spotify just at random moments suddenly skips all the tracks to the end of the album/playlist and refuses to play anything doing this loop if tried to play from any place. 75 % of told fixes work only for desktop app, I use browser.No, I won't switch...

Visitor

Spotify just at random moments suddenly skips all the tracks to the end of the album/playlist and refuses to play anything doing this loop if tried to play from any place. 75 % of told fixes work onl...

sto2p

Visitor

1222 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Superuser Contribution Cards in the top section of the homepage are too small after the update

PlanPremiumCountryGeorgiaOperating SystemWindows 10 My Question or Issue It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and desktop versions.

Music Fan

Plan Premium Country Georgia Operating System Windows 10   My Question or Issue  It's annoying. I'm using a fairly large window (not full screen) and the cards are tiny on both web and d...

Yordan

Moderator

405 Views

1 replies

0 likes

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Superuser Contribution Spotify crashes on Windows 11 on "Play next"

PlanFree/PremiumCountryUSADeviceSurface Laptop 3Operating SystemWindows 11 Spotify for Windows (64 bit)1.2.22.982.g794acc0a My Question or IssueSpotify crashes when I click on "Play next" button.

Newbie

Plan Free/Premium Country USA Device Surface Laptop 3 Operating System Windows 11   Spotify for Windows (64 bit) 1.2.22.982.g794acc0a   My Question or Issue Spotify crashes whe...

Eni

Moderator

378 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Syncing Between PC/Desktop Spotify & Mobile Spotify Apps Breaks All The Time.

Hello, I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you. BUT FOR THE LOVE OF GOD. I've had spotify prem for what feels like a decade now, and THE SYNCING ALWAYS BREAKS bet...

Newbie

Hello,   I freakin like spotify ok, I'm a big fan, and I have nothing against developers of the app, you're beautiful people, I love you.   BUT FOR THE LOVE OF GOD. I've had spotify pre...

Eni

Moderator

1066 Views

1 replies

0 likes

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Solved!! Explore your genres

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 10My Question or Issue Hello, I recently got the "Explore your genres" section in the Spotify app. Or I discovered it too late. It's really great, I have found many good songs in a short ...

Gig Goer

Plan Premium Country Germany Device Notebook Operating System Windows 10 My Question or Issue   Hello,   I recently got the "Explore your genres" section in the Spotify app....

dinomight

Spotify Star

2480 Views

1 replies

0 likes

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dunkle darstellung

Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.

Casual Listener

Wie kann ich den dunklen Modus deaktivieren? Ich bekomme davon Kopfschmerzen.

Maxim

Spotify Star

1114 Views

3 replies

0 likes

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Superuser Contribution Smart Shuffle turning itself on on Desktop

PlanPremium CountryUSA Operating SystemWindows 10 My Question or IssueI just want to use normal shuffle but every time I change tabs to something else or look away, it switches from normal shuffle over to smart shuffle and I have to turn it off again...

Newbie

Plan Premium   Country USA   Operating System Windows 10   My Question or Issue I just want to use normal shuffle but every time I change tabs to something else or look away,...

MattSuda

Spotify Star

5081 Views

20 replies

12 likes

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  • 20 replies
  • 12 likes

Shuffle Toggle Now Saves under each album?

PlanPremiumCountryUSOperating SystemWindows 10 I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if you hit the shuffle button and then click on any random album, it turns ...

Newbie

Plan Premium Country US Operating System Windows 10   I noticed today that when I turn on Shuffle at the bottom of the Windows App, its not considered a "Master Shuffle" anymore. So if yo...

276 Views

0 replies

1 likes

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Superuser Contribution HELP: Error Message: Spotify can't play this right now.

Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up with B&W TV & rotary phones.

Visitor

Keep getting message "Spotify can't play this right now. If you have the file on your computer you can import it". I think I've tried all the usual fixes but I should tell you I'm 70 & grew up w...

Yordan

Moderator

1221 Views

2 replies

1 likes

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Solved!! Wasn't there a song list of like your most played songs of the month on your profile (desktop)

PlanPremiumCountryAusDeviceMacBook Air My Question or IssueI really liked the most played section on my profile, now that it's gone my profile feels empty plus I really enjoy understanding what I've been listening to so much. if there is a way to bri...

Newbie

Plan Premium Country Aus Device MacBook Air   My Question or Issue I really liked the most played section on my profile, now that it's gone my profile feels empty plus I really enjoy und...

againstme

Music Fan

806 Views

1 replies

0 likes

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Solved!!Superuser Contribution Local files folder not appearing

I have enabled Local files in the settings and i have several mp3 files in the selected folder. I also tried resetting the Spotify app ,wonder if it needs spotify premium to access this function.

Casual Listener

I have enabled Local files in the settings and i have several mp3 files in the selected folder. I also tried resetting the Spotify app ,wonder if it needs spotify premium to access this function.

Mogilev

Newbie

4233 Views

8 replies

0 likes

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Solved!!Superuser Contribution Can't remove a song from a playlist using the keyboard only

DeviceDell Latitude 5520Operating SystemWindows 11 My Question or IssueMy goal is to remove a song from a playlist, using only the keyboard. To reproduce the bug:Ctrl-F to focus on the search barType the name of a song so that there is only one song ...

Music Fan

Device Dell Latitude 5520 Operating System Windows 11   My Question or Issue My goal is to remove a song from a playlist, using only the keyboard. To reproduce the bug: Ctrl-F to focus o...

Yordan

Moderator

667 Views

1 replies

0 likes

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Spotify Connect Problems / Questions

Hi ya'll! I'm running into a problem and I'd love suggestions. My *previous* setup used raspberry pi with raspotify as a media player connected to my DAC (Topping E30) which then outputs to my amp and speakers (all analog past the DAC). I added a sep...

Newbie

Hi ya'll! I'm running into a problem and I'd love suggestions.   My *previous* setup used raspberry pi with raspotify as a media player connected to my DAC (Topping E30) which then outputs to ...

329 Views

0 replies

0 likes

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Superuser Contribution Album Clickable through Toolbar

PlanPremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or IssueA bug report for the Spotify developer team! In the desktop app, the album text appears to be be clickable through the toolbar despite not being visible. No other column ap...

Newbie

Plan Premium Country   Device Laptop Operating System Windows 10   My Question or Issue A bug report for the Spotify developer team!   In the desktop app, the album text ap...

Eni

Moderator

434 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Autoplay Missing from Settings

My Question or IssueI had been listening to Spotify on my desktop (Windows 10 / Firefox) with no problem. Now that it's hooked up to my TV, Autoplay has suddenly kicked in. I read the instructions to turn it off, but there is no option in Settings. H...

Visitor

  My Question or Issue I had been listening to Spotify on my desktop (Windows 10 / Firefox) with no problem.  Now that it's hooked up to my TV, Autoplay has suddenly kicked in.  I re...

Yordan

Moderator

508 Views

1 replies

0 likes

  • 508 Views
  • 1 replies
  • 0 likes