Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81120 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776259 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18125 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumDevice(PC)Operating System(Windows 10) My Question or IssueThere has once again been added bad additions to the UI of Spotify. When playing song from curtain artists, there will now be either a short video, or a big picture instead of the ...
Plan Premium Device (PC) Operating System (Windows 10) My Question or Issue There has once again been added bad additions to the UI of Spotify. When playing song from curtain artis...
Gig Goer
2329 Views
2 replies
0 likes
I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it is accurate. If i leave it, or try to skip - it aut...
I just want to shuffle the songs I put into a playlist. When I initially turn on shuffle, it defaults to smart shuffle. When i turn it off, i have to reactivate shuffle mode - the icon looks like it ...
Newbie
4058 Views
6 replies
5 likes
when I start my computer spotify starts up with it
when I start my computer spotify starts up with it
Moderator
536 Views
3 replies
0 likes
PlanPremiumCountrySlovakiaDevice(iPhone 11, PC)Operating System(iOS 15, Windows 10) My Question or IssueHi, ive seen many topics around lyrics flagging and i wondered that myself, but today I found out that the feature is on my iPhone app which is gr...
Plan Premium Country Slovakia Device (iPhone 11, PC) Operating System (iOS 15, Windows 10) My Question or Issue Hi, ive seen many topics around lyrics flagging and i wondered that my...
Newbie
2036 Views
3 replies
1 likes
On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music played.
On the Windows version of Spotify, when I click on Lyrics icon the lyrics are displayed. However, they no longer sync to the music. Before they line would be highlighted in karoke style as the music ...
Moderator
837 Views
5 replies
1 likes
I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished.https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3They could have changed the lyrics to this:How does that get fixed o...
I was listening to that song and there is a problem. I noticed that the lyrics are incomplete and unfinished. https://open.spotify.com/track/6ti1b3VACQBe9N3zlo08n6?si=0cfdf708676a4ba3 They coul...
Moderator
528 Views
3 replies
0 likes
Ever since I switched to the duo plan, my desktop app won't update songs added on my phone app. There's no new sign-in information given and my sole account lists as duo. Just no songs added since then show up despite clicking sync and putting both o...
Ever since I switched to the duo plan, my desktop app won't update songs added on my phone app. There's no new sign-in information given and my sole account lists as duo. Just no songs added since th...
Moderator
447 Views
1 replies
0 likes
Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. What can I do about this?
Apparently 5 days ago I accidentally added hundreds of playlist folders that have made my library unusuable. Trying to scroll and select multiple folders to delete them make spotify lag and crash. Wh...
Moderator
580 Views
1 replies
1 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI'm trying to listen to the distractible podcast, but there's no sound or video at all. I was listening to it on my phone earlier today, and it worked as it should, but no...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I'm trying to listen to the distractible podcast, but there's no sound or video at all. I...
Newbie
6115 Views
7 replies
0 likes
PlanFamilyCountryUSA Device(Surface Pro 7)Operating System(Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major bug is with Spotify desktop App. Almost every time I use it then after a period o...
Plan Family Country USA Device (Surface Pro 7) Operating System (Windows 10.) I'm a satisfied Spotify customer just migrated from a MacBookPro to Surface Pro 7. My only major ...
Regular
1032 Views
2 replies
0 likes
In long playlist you sometimes want to see or know the songs that come before or after a song you searched.And having to scroll down is very inconveniet.It would feel natural and intuitive to just be at the position of the song in the list when playi...
In long playlist you sometimes want to see or know the songs that come before or after a song you searched. And having to scroll down is very inconveniet. It would feel natural and intuitive to jus...
Moderator
330 Views
1 replies
0 likes
PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
261 Views
1 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 11 My Question or IssueThe "+" button does not work to add a song to a playlist during smart shuffle.
Plan Premium Country USA Device PC Operating System Windows 11 My Question or Issue The "+" button does not work to add a song to a playlist during smart shuffle.
Spotify Star
356 Views
1 replies
0 likes
PlanFreeCountryUSADeviceHP LaptopOperating SystemWindows 11My Question or IssueYesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Discord profile nor were the songs I was playing showing up on my Last.fm profile....
Plan Free Country USA Device HP Laptop Operating System Windows 11 My Question or Issue Yesterday, I noticed that when using the Spotify desktop app, it wasn't displaying on my Disco...
Casual Listener
6619 Views
16 replies
3 likes
PlanPremiumCountryJapanDeviceFujitsu LifebookOperating SystemWindows 11 My Question or IssueI use Spotify with Microsoft Edge. When I view an artist from the search screen and mouse over it, the area is covered with black and cannot be selected. The ...
Plan Premium Country Japan Device Fujitsu Lifebook Operating System Windows 11 My Question or Issue I use Spotify with Microsoft Edge. When I view an artist from the search screen an...
Moderator
387 Views
1 replies
0 likes
PlanPremiumCountrySlovakiaDeviceLenovo Legion S7Operating SystemWindows 10 My Question or IssueWhen I shuffle a folder on my computer and restart the application while playing the resulting shuffled playlist, the playlist resets to the first song tha...
Plan Premium Country Slovakia Device Lenovo Legion S7 Operating System Windows 10 My Question or Issue When I shuffle a folder on my computer and restart the application while playin...
Regular
1145 Views
6 replies
0 likes
PlanPremiumCountryBrazilDeviceOpera browserOperating SystemWindows 10 My Question or IssueQuando eu tento dar um play no navegador (qualquer um deles, já testes Chrome e Edge) aparece a mensagem - reprodução de conteúdo protegido não está ativa. Tent...
Plan Premium Country Brazil Device Opera browser Operating System Windows 10 My Question or Issue Quando eu tento dar um play no navegador (qualquer um deles, já testes Chrom...
Moderator
601 Views
1 replies
0 likes
Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53bI keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I have the option switched off in preferences. I don't want to s...
Premium | Windows 10 and Fresh install of Windows 10 | 1.1.26.501.gbe11e53b I keep getting announcements & new releases popping up in the Spotify client once a day when I first start it. I hav...
Newbie
1992 Views
7 replies
3 likes
any song I press play it does not work
any song I press play it does not work
Not applicable
877 Views
3 replies
1 likes
I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?
I have uninstalled & re-installed Spotify (as suggested) I have set streaming quality to Low - as suggested . My music is stopping literally every 5 to 10 seconds, so why am I paying for Premium?
Moderator
732 Views
4 replies
0 likes
