Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Rim4
  • Gig Goer
  • 69321 Views
  • 79 replies
  • 27 likes
  • 69321 Views
  • 79 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • ReclaimerNo
  • Casual Listener
  • 86393 Views
  • 279 replies
  • 22 likes
  • 86393 Views
  • 279 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6244 Views
  • 1 replies
  • 6 likes
  • 6244 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146637 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146637 Views
  • 0 replies
  • 26 likes

The "Lyrics" feature no longer has a "go back" button

PlanPremiumOperating SystemWindows 10 (64 bits)Spotify version1.2.30.1135.g02fef27a My Question or IssueHi, When I click the "lyrics" button to see the lyrics of the song I'm listening to, there is no way of going back to the page I was visiting befo...

  • Casual Listener
  • Plan Premium Operating System Windows 10 (64 bits) Spotify version 1.2.30.1135.g02fef27a   My Question or Issue Hi,   When I click the "lyrics" button to see the lyrics of the son...
  • jeanbaptisteb
  • Casual Listener
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution So there's no Smart Shuffle option for My Liked Songs in pc, right?

I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs， but it seems disappear on PC. However it could be found in other list I created except My Liked Songs. So it's still not worked on th...

  • Newbie
  • I really enjoy this feature and it works well on my Android and IOS apps. I usually turn this on for My Liked Songs， but it seems disappear on PC. However it could be found in other list I created ex...
  • Ivelina
  • Moderator
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't see related videos on the main page

on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premium account

  • Newbie
  • on the main page, both from browser and from the app, I can't see "related videos" when I play a song. My friends, by opening the same song can also view the related music video. Why? I have a premiu...
  • Yordan
  • Moderator
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes

Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

  • Casual Listener
  •   Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...
  • NOL1MITS
  • Visitor
  • 4163 Views
  • 8 replies
  • 1 likes
  • 4163 Views
  • 8 replies
  • 1 likes

Superuser Contribution Embeds stoped dissplaying themself

They link looks like this now: https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4 Before this, the link for a song was without the part that says "intel-de" and since the "intel-de" part is in the copied links I can't s...

  • Roadie
  • They link looks like this now:   https://open.spotify.com/intl-de/track/6EJDyT2T7pEeLLhNRR416r?si=6dbfd334681546c4   Before this, the link for a song was without the part that says "int...
  • Enzo16
  • Visitor
  • 9737 Views
  • 26 replies
  • 1 likes
  • 9737 Views
  • 26 replies
  • 1 likes

Superuser Contribution Spotify app on windows (10) malfnctions

Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it.Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, sometimes written that "no results were found", also unable...

  • Casual Listener
  • Ongoing issues happen only on windows app. Reinstalled a few times, but got tired of it. Problems:1) Search doesn't work- sidebars appear and work fine, but where would be results is nothing, someti...
  • OscarDC
  • Moderator
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Search does not work on my desktop app

It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up.Problems:1) Search- sidebars appear and work fine, but wher...

  • Casual Listener
  • It is an ongoing issue, not the only one and happens only on windows app (windows 10). After it happened the first time I reinstalled which worked for some time, but problems keep showing up. Proble...
  • ztelesnenyvanoce
  • Casual Listener
  • 331 Views
  • 4 replies
  • 0 likes
  • 331 Views
  • 4 replies
  • 0 likes

Superuser Contribution my friends activity isn't showing

I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyyPlanPremiumCountryMexicoDeviceASUS LaptopOperating System(iOS 10, And...

  • Visitor
  • I click on the icon on the top right corner whhere its supposed to show the friends activity but when i click it nothing pops up when a week ago i was able to see and im going crzyy Plan Premium C...
  • Ivelina
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist Page black line

There is a black line between the header and contest in the Artist profile/page

  • Visitor
  • There is a black line between the header and contest in the Artist profile/page
  • Ivelina
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify starts playing randomly on my Windows 11 laptop.

I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows 11 Laptop. Obviously this is not a major problem du...

  • Visitor
  • I use Spotify on my Android Phone and on my Windows 11 laptop. For a long time now, I find that at random times of the day or night (even when I am sleeping) Spotify will start playing on my Windows ...
  • Joan
  • Moderator
  • 957 Views
  • 1 replies
  • 0 likes
  • 957 Views
  • 1 replies
  • 0 likes

Superuser Contribution no funciona mi aplicacion de windows

no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adicional deberia de haber soporte en español

  • Casual Listener
  • no funciona mi aplicación de Windows y me informa que no estoy conectado a internet y que estoy modo offline y pues ya verifique y si estoy conectado no se si sea uin problema general y como dato adi...
  • Ivelina
  • Moderator
  • 175 Views
  • 1 replies
  • 0 likes
  • 175 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Artist page goes black

PlanPremiumCountryEl SalvadorDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I access an Artist page it goes black after a few seconds.

  • Regular
  • Plan Premium Country El Salvador Device Desktop Operating System Windows 10   My Question or Issue Whenever I access an Artist page it goes black after a few seconds.  
  • AlejaR
  • Moderator
  • 376 Views
  • 6 replies
  • 0 likes
  • 376 Views
  • 6 replies
  • 0 likes

Superuser Contribution Major Spotify defect/bug in new Windows version - playlists can be permanently broken, UNUSABLE

In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, it doesn't actually re-order those files and then p...

  • Roadie
  • In the new version of Windows Spotify app, there is a major playlist issue that makes playlists extremely broken if you care about organizing them. If you select two or more files and re-order them, ...
  • rockdad1
  • Newbie
  • 2353 Views
  • 3 replies
  • 10 likes
  • 2353 Views
  • 3 replies
  • 10 likes

Superuser Contribution spotify web working but desktop app not working

PlanFreeCountryitalyDeviceiPhone 8Operating System(Windows 10) My Question or Issueso im always using spotify desktop app because i find it more comfortable, but since yesterday it started to not work at all. the sound doesn't exist anymore even thou...

  • Newbie
  • Plan Free Country italy Device iPhone 8 Operating System (Windows 10)   My Question or Issue so im always using spotify desktop app because i find it more comfortable, but since yester...
  • Yordan
  • Moderator
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist radio does not show liked songs

Issue in Windows Desktop playerWhen right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tracks. For the tracks that I have already liked ealier...

  • Regular
  • Issue in Windows Desktop player When right-clicking on one of my own playlists and selecting "Go to Playlist Radio", the playlist for the radio show a mix of tracks that I have liked and unmarked tr...
  • Yordan
  • Moderator
  • 841 Views
  • 6 replies
  • 0 likes
  • playlist radio
  • 841 Views
  • 6 replies
  • 0 likes

Spotify wont go online when resuming from sleep with protonvpn

PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...

  • Visitor
  • Plan Premium Country Denmark   Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10   My Question or Issue I use protonvpn which when waken from sleep will...
  • appistrash
  • Newbie
  • 546 Views
  • 1 replies
  • 3 likes
  • 546 Views
  • 1 replies
  • 3 likes

Superuser Contribution Web Player Skipping/Stopping At 10 Seconds

PlanPremiumCountryUSDevicePCOperating SystemWindows 7, Firefox 64.0.2 My Question or Issue When using the web player, it will skip ahead 5 songs and then will only play the first 10 seconds of the song. I have found a "solution" for only playing 10 s...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 7, Firefox 64.0.2   My Question or Issue  When using the web player, it will skip ahead 5 songs and then will only play ...
  • NotBob1
  • Casual Listener
  • 11065 Views
  • 19 replies
  • 9 likes
  • 11065 Views
  • 19 replies
  • 9 likes

Desktop app on windows 11 and "most current version" window sizing issues

My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific issue i have seen posts dating back to 2018 compla...

  • Visitor
  • My spotify has the issue where the bottom part of the player is behind the task bar, preventing me from skipping through the song at all. Zooming in or out does not fix this at all, and this specific...
  • alinnoprea
  • Newbie
  • 683 Views
  • 2 replies
  • 0 likes
  • 683 Views
  • 2 replies
  • 0 likes

Solved!! Why is Spotify scanning my media library

Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents. 1) Why is the application doing that?2) How and where is the application using/sending this data?

spotify_scan.PNG
  • Newbie
  • Hello, I've noticed that while listening to music via the Spotify app - it scans my other hard drives contents.    1) Why is the application doing that? 2) How and where is the appli...
  • djahren
  • Newbie
  • 3636 Views
  • 5 replies
  • 0 likes
  • Windows
  • 3636 Views
  • 5 replies
  • 0 likes