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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 139257 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Playlist bug

I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist.Is this some kind of bug, and is there any way to fix it, for example by reinstalling Spotify, ...

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  • Casual Listener
  • I currently have 4996 songs in the playlist, but when i scroll down to the end of the playlist, the number shows that there are 4995 songs in the playlist. Is this some kind of bug, and is there any...
  • Taylith
  • Rising Star 3
  • 121 Views
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  • 121 Views
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Superuser Contribution A lot of buffering and disconnection, can not take it any more.

Plan PremiumCountrySouth KoreaDevicepcOperating SystemWindow10 My Question or Issue I live in Seoul, South Korea, soDO NOT TELL ME IT IS THE ISSUE OF INTERNET SPEED OR CONNECTION of mine.I keep having this buffering, disconnection, stopping streaming...

  • Newbie
  • Plan  Premium Country South Korea Device pc Operating System Window10   My Question or Issue   I live in Seoul, South Korea, so DO NOT TELL ME IT IS THE ISSUE OF INTERNET S...
  • AlejaR
  • Moderator
  • 90 Views
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  • 90 Views
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Superuser Contribution Minhas musicas estão periodicamente sendo removidas das minhas musicas curtidas.

PlanPremiumCountryBrasil My Question or IssueIsso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo percebi que definitivamente não era o caso. Algumas musicas no meu perfil vão...

  • Visitor
  •   Plan Premium Country Brasil   My Question or Issue Isso vem acontecendo a alguns meses. Primeiramente eu pensei ter removido as curtidas acidentalmente, mas com o passar do tempo p...
  • Vasil
  • Moderator
  • 115 Views
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  • 115 Views
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VPN not supported anymore

PlanPremiumCountryPoland Device(ZBook)Operating System(Windows 10) Why did you cancel VPN supoort in Windows Client? I'm using spotify while working, and I connect often to many different VPN networks (my client's networks). Every time I connect to V...

  • Casual Listener
  • Plan Premium Country Poland   Device (ZBook) Operating System (Windows 10)   Why did you cancel VPN supoort in Windows Client? I'm using spotify while working, and I connect often...
  • macedoniusz
  • Casual Listener
  • 146 Views
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  • VPN
  • 146 Views
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Superuser Contribution Mobile app not syncing with desktop app

PlanPremiumCountryUSDevicePC :20,0 Go ramPc ID 00325-80888-00365-AAOEM64 bitsPhone :Oppo Reno 2Android 11Operating SystemPc :Windows 10Phone :ColorOs App VersionPc :1.1.91.824.g07f1e963Phone :8.7.54.403My Question or IssueI've had an issue for a coup...

  • Casual Listener
  •   Plan Premium Country US Device PC : 20,0 Go ram Pc ID 00325-80888-00365-AAOEM 64 bits Phone : Oppo Reno 2 Android 11 Operating System Pc : Windows 10 Phone : ColorOs &nb...
  • Dian
  • Moderator
  • 182 Views
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  • 182 Views
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Superuser Contribution Can't change order of songs on my playlist?

So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on this select few and it's getting really annoying. Any...

  • Newbie
  • So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on th...
  • Dian
  • Moderator
  • 44727 Views
  • 15 replies
  • 1 likes
  • 44727 Views
  • 15 replies
  • 1 likes

No Sound on spotify

Spoiler (Highlight to read)Help!Help!PlanFreeCountryIndiaDeviceLegion-5Operating SystemWindows 11 My Question or IssueSuddenly spotify got muted...System sound is fine..and spotify volume is also full but still...

  • Visitor
  • Help! Plan Free Country India Device Legion-5 Operating System Windows 11   My Question or Issue Suddenly spotify got muted...System sound is fine..and spotify volume is also full but...
  • Taylith
  • Rising Star 3
  • 99 Views
  • 1 replies
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  • 99 Views
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Superuser Contribution Failure to load more than 50 items in a discography

PlanPremiumCountryAustraliaDeviceLenovo Carbon X1 Nano G1Operating SystemWindows 11 Pro (21H2) My Question or IssueSpotify does not load all items in an artist's discography when the initial view is set to thumbnail view on a high resolution display ...

  • Casual Listener
  • Plan Premium Country Australia Device Lenovo Carbon X1 Nano G1 Operating System Windows 11 Pro (21H2)   My Question or Issue Spotify does not load all items in an artist's discography ...
  • Elena
  • Moderator
  • 104 Views
  • 1 replies
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  • bug
    UI
    UX
    Windows
    windows 11
  • 104 Views
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Solved!!Superuser Contribution Restarting windows explorer makes spotify disappear from system tray

Operating SystemWindows 10 21H1 Client versionSpotify for Windows1.1.72.439.gc253025e My Question or IssueDuplicate of this issue. Spotify disappears from system tray after windows explorer (explorer.exe) restart. Doesn't matter if the app is in fore...

  • Regular
  • Operating System Windows 10 21H1   Client version Spotify for Windows 1.1.72.439.gc253025e   My Question or Issue Duplicate of this issue. Spotify disappears from system tray after ...
  • henrywalker991
  • Visitor
  • 1083 Views
  • 11 replies
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  • 1083 Views
  • 11 replies
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Spotify for windows desktop is randomly flickering/flashing

PlanPremiumCountryUnited StatesDevicePcOperating SystemWindows 10 Pro 64 bitMy Question or IssueI have the desktop app open on my second monitor, And as of the last couple days I notice it randomly flickering. Sometimes its only a small flicker in th...

  • Newbie
  • Plan Premium Country United States Device Pc Operating System Windows 10 Pro 64 bit My Question or Issue I have the desktop app open on my second monitor, And as of the last couple days I no...
  • hot2use
  • Newbie
  • 1588 Views
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Superuser Contribution Spotify playing the wrong playlist

PlanPremiumCountryUSAOperating System Windows 10 My Question or IssueSpotify keeps playing the wrong playlist when I try to play music. When I click on a playlist I want to listen to it will play the first song correctly but then switch over to an en...

  • Visitor
  • Plan Premium Country USA Operating System  Windows 10   My Question or Issue Spotify keeps playing the wrong playlist when I try to play music. When I click on a playlist I want to ...
  • xuankhor
  • Visitor
  • 1429 Views
  • 2 replies
  • 1 likes
  • Music
  • 1429 Views
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Superuser Contribution Local Files imported into favorite songs and can't remove them

PlanPremiumCountrygerDeviceHonor 8XOperating Systemwin10 My Question or IssueI imported my songs from my phone in spotify now i see a big number 500+ of songs in my favorite songs and i can't remove them properlyI can't see these imported songs on my...

  • Visitor
  •   Plan Premium Country ger Device Honor 8X Operating System win10   My Question or Issue I imported my songs from my phone in spotify now i see a big number 500+ of songs in my f...
  • Eni
  • Moderator
  • 404 Views
  • 3 replies
  • 0 likes
  • 404 Views
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Superuser Contribution spotify can't play this right now ((Solved, look at the bottom for the solution.))

Plan: PremiumCountry: BelgiumDevice: DesktopOperating System: Windows 10My Question or IssueYesterday, I was able to play music just fine. Today, I try to play it and I get this error message. I tried all the suggestions I could find and none of them...

  • Casual Listener
  • Plan: Premium Country: Belgium Device: Desktop Operating System: Windows 10 My Question or Issue Yesterday, I was able to play music just fine. Today, I try to play it and I get this error messa...
  • Elena
  • Moderator
  • 393 Views
  • 2 replies
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  • 393 Views
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Solved!!Superuser Contribution Can I use my downloaded songs on Spotify Apps of other devices?

PlanPremiumCountryTurkeyDeviceWindowsOperating SystemWindows 10My Question or IssueI moved the Spotify\Storage files to my PC and Spotify App couldn't read them, it overwrote all and started to download my songs all over again. I don't wanna wait for...

  • Regular
  • Plan Premium Country Turkey Device Windows Operating System Windows 10 My Question or Issue I moved the Spotify\Storage files to my PC and Spotify App couldn't read them, it overwrote all an...
  • Dian
  • Moderator
  • 146 Views
  • 3 replies
  • 0 likes
  • 146 Views
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Superuser Contribution Spotify duplicates local files album art for art with the same artist

Plan: premiumDevices:Windows 10 Pro 21H2 (using installer, not windows 10 app, Version: Spotify for Windows 1.1.91.824.g07f1e963)Iphone 8+ on iOS 14.6 Version: 8.7.55.382 Issue:When importing local files into spotify, if 2 local files have the same a...

  • Casual Listener
  • Plan: premium Devices: Windows 10 Pro 21H2 (using installer, not windows 10 app, Version: Spotify for Windows 1.1.91.824.g07f1e963) Iphone 8+ on iOS 14.6 Version: 8.7.55.382   Issue: ...
  • OscarDC
  • Moderator
  • 239 Views
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  • 239 Views
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Solved!!Superuser Contribution What happened to the Lyrics?

PlanFreeCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueBack in December or January I noticed that lyrics made a return to Spotify by clicking a little microphone in the bottom right hand corner of the app, but for the last m...

  • Casual Listener
  • Plan Free Country Canada Device Desktop Operating System Windows 10   My Question or Issue Back in December or January I noticed that lyrics made a return to Spotify by clicking a litt...
  • OscarDC
  • Moderator
  • 4167 Views
  • 4 replies
  • 0 likes
  • 4167 Views
  • 4 replies
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web player lyrics

PlanFreeCountry:kenya DeviceMacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports) Operating System(iOS 10) My Question or Issue Im having a problem with the web player for some reason i can't see the lyrics at all i have tried logging out of my accou...

  • Newbie
  • Plan Free Country:kenya   Device MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)  Operating System (iOS 10)   My Question or Issue   Im having a problem with the ...
  • Ximzend
  • Roadie
  • 222 Views
  • 1 replies
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  • 222 Views
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Bruh they took my lyric privileges

PlanFreeCountryUnited statesDeviceLaptopOperating SystemWindows 10 My Question or Issue I used to be able to see lyrics like a few days ago now they gone, like it was a little microphone icon mkay and now its not there and im listening to the same so...

  • Newbie
  •   Plan Free Country United states Device Laptop Operating System Windows 10         My Question or Issue     I used to be able to see lyrics like a ...
  • Ximzend
  • Roadie
  • 204 Views
  • 1 replies
  • 2 likes
  • 204 Views
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Solved!! Error 101!!!! I can't log in!!! =(

Hi. At first my spotify showed me that I was offline even tho I was connected to my internet and I have tried going onto different internet connections but I still couldnt connect so I decided to log off and tried logging back in and thats when this ...

  • Newbie
  • Hi. At first my spotify showed me that I was offline even tho I was connected to my internet and I have tried going onto different internet connections but I still couldnt connect so I decided to log...
  • KilluaKills
  • Visitor
  • 3146 Views
  • 6 replies
  • 3 likes
  • 3146 Views
  • 6 replies
  • 3 likes