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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139273 Views
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  • Mac
    Windows
  • 139273 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54973 Views
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  • 33 likes
  • Windows
  • 54973 Views
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Superuser Contribution Windows 10 desktop crashing immediately upon opening.

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWhen i uninstall and reinstall spotify, when i log in, no matter if its the windows version or the app version, it crashes immediately. the web version and phone work just fin...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue When i uninstall and reinstall spotify, when i log in, no matter if its the windows version or the ...
  • Alex
  • Moderator
  • 177 Views
  • 3 replies
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  • 177 Views
  • 3 replies
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Superuser Contribution Liked songs playlist order on web player does not sync with desktop app

PlanPremiumCountryVietnamOperating SystemWindows 11 My Question or IssueThe order of the liked songs playlist on the web player does not sync properly with my desktop and mobile app. I've tried logging out and in again to no avail.

  • Music Fan
  •   Plan Premium Country Vietnam Operating System Windows 11   My Question or Issue The order of the liked songs playlist on the web player does not sync properly with my desktop and...
  • tuannamnguyen
  • Music Fan
  • 260 Views
  • 6 replies
  • 0 likes
  • 260 Views
  • 6 replies
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Solved!!Superuser Contribution Spotify still opening on startup even after all troubleshooting steps

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueSpotify still opens on startup even after removing it from startup in taskmanager, startup in Spotify settings as well. I've tried uninstalling deleting temp files,re-installi...

  • Casual Listener
  • Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue Spotify still opens on startup even after removing it from startup in taskmanager, startup in Spoti...
  • OscarDC
  • Moderator
  • 1323 Views
  • 5 replies
  • 0 likes
  • startup
  • 1323 Views
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Superuser Contribution Most recommendations gone

PlanPremiumCountryUSADevicePC (Desktop App)Operating SystemWindows 10 My Question or IssueAll of my "Because you listened to..." and "Recommended based on..." recommendations have disappeared under the Search-> Discover menu. I have logged out and ba...

  • Newbie
  • Plan Premium Country USA Device PC (Desktop App) Operating System Windows 10     My Question or Issue All of my "Because you listened to..." and "Recommended based on..." recomme...
  • Eni
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
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Solved!!Superuser Contribution Dislike song does not work

PlanPremiumCountrySwedenDevicePC, Xiaomi RedmiOperating SystemWindows 10, Android My Question or IssueDisliking songs in radio playlist does nothing. It will continue to add the song back into the radio playlist when you enter the station. This happe...

ddd3a88cec2b12b2b1e10648ccddf5c9
  • Music Fan
  •   Plan Premium Country Sweden Device PC, Xiaomi Redmi Operating System Windows 10, Android   My Question or Issue Disliking songs in radio playlist does nothing. It will continue...
  • OscarDC
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Glitching while playing

Hi,There are periodical glitches while I am playing Spotify on Windows 11. Does anyone know what may be causing it?thx! My Question or Issue

  • Regular
  • Hi, There are periodical glitches while I am playing Spotify on Windows 11.  Does anyone know what may be causing it? thx!     My Question or Issue  
  • Eni
  • Moderator
  • 303 Views
  • 6 replies
  • 0 likes
  • 303 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify Desktop App cannot find Alexa, TV, or iPhone in device list

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueMy Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for compatible devices, I have done a fresh install on all of the devices, and ...

  • Casual Listener
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue My Spotify app on my desktop refuses to find my echo show or my iPhone in the device list for...
  • pgcorky
  • Visitor
  • 802 Views
  • 4 replies
  • 0 likes
  • 802 Views
  • 4 replies
  • 0 likes

Superuser Contribution Glitching playback

Windows 11, Dell Precision 555oI experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows app as well as on the web version of Spotify. Any suggestions ...

  • Regular
  •   Windows 11, Dell Precision 555o I experience playback glitches (irregular intervals but constant) and performed some device test (results are attached). The issue is present on the windows a...
  • OscarDC
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume resets every time spotify opens with Windows

Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day. I have crossfade set to 12s, and launch minimized with windows.

  • Music Fan
  • Volume resets every time Spotify launches with Windows 10. Spotify simply doesn't remember the volume I set, and it blasts my ears every time I start to listening ot music every day.  I have cr...
  • utyfua
  • Casual Listener
  • 3200 Views
  • 7 replies
  • 3 likes
  • resets
    Spotify
    volume
    volume issues
    Volume Levels
    windows10
  • 3200 Views
  • 7 replies
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Superuser Contribution Discord does not recognize Spotify

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueDiscord does not recognize Spotify, so I can't use the features associated that connection. How do I make Discord recognize Spotify and thus use the features associated that connection...

  • Casual Listener
  • Plan Premium Device PC Operating System Windows 10   My Question or Issue Discord does not recognize Spotify, so I can't use the features associated that connection. How do I make D...
  • AlejaR
  • Moderator
  • 2716 Views
  • 16 replies
  • 2 likes
  • 2716 Views
  • 16 replies
  • 2 likes

Superuser Contribution When using 'Listen Along' disord feature clicking on album/song cover opens link in web browser

PlanPremiumCountryGermanyDeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen using the discord 'Listen Along' as a listener left clicking on the album/song cover does not work as expected. Expected behaviour is: To open either the cur...

  • Newbie
  • Plan Premium Country Germany Device Windows PC Operating System Windows 10   My Question or Issue When using the discord 'Listen Along' as a listener left clicking on the album/song co...
  • Vasil
  • Moderator
  • 138 Views
  • 1 replies
  • 0 likes
  • 138 Views
  • 1 replies
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Superuser Contribution Why are playlists I've set to private showing up in my public playlist tab?

I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the other month and that playlist isn't showing up. What...

  • Newbie
  • I right clicked and it says "make private" so I click that and supposedly the playlist is private but when I go to my profile I see it under my public playlists section. I did something similar the o...
  • Eni
  • Moderator
  • 270 Views
  • 3 replies
  • 0 likes
  • 270 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Desktop app crashes while listening in chronological order in a large playlist

PlanPremiumDeviceDesktopOperating SystemWindows 10Playlist examplehttps://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq My IssueRecently my desktop app started crashing when playing the playlist in chronological "The Sound of Everything" mentioned...

  • Casual Listener
  • Plan Premium Device Desktop Operating System Windows 10 Playlist example https://open.spotify.com/playlist/69fEt9DN5r4JQATi52sRtq    My Issue Recently my desktop app started crash...
  • Jeremy
  • Spotify
  • 272 Views
  • 4 replies
  • 0 likes
  • 272 Views
  • 4 replies
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Superuser Contribution Problemas con playlist

Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, las mismas listas si aparecen con canciones.

  • Newbie
  • Al iniciar Spotify en el ordenador, bajo S.O. Windows, las playlist me aparecen vacías (tanto las mías, como las creadas por otros usuarios), pero al abrir la app en el smartphone, con S.O. Android, ...
  • Eni
  • Moderator
  • 7145 Views
  • 4 replies
  • 1 likes
  • 7145 Views
  • 4 replies
  • 1 likes

Superuser Contribution Music files not appearing in local files folder

PlanFreeCountryAmericaDeviceDesktop ComputerOperating SystemWindows 10 My IssueI'm trying to upload some music files to spotify from the family computer. I put all of the songs I want to upload in a folder labeled [My Name]'s Music to be sure I was g...

  • Newbie
  • Plan Free Country America Device Desktop Computer Operating System Windows 10   My Issue I'm trying to upload some music files to spotify from the family computer. I put all of the son...
  • Eni
  • Moderator
  • 134 Views
  • 1 replies
  • 0 likes
  • 134 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on iOS connects to web player but not desktop app

PlanPremiumCountrySpainDeviceIphone 13 and PCOperating System(iOS 15.5 and Windows 10) My question or issueFor the past few weeks my desktop Spotify app has not been able to connect to the app on my phone. I thought it was a Wi-Fi or connection relat...

  • Casual Listener
  • Plan Premium Country Spain Device Iphone 13 and PC Operating System (iOS 15.5 and Windows 10)   My question or issue For the past few weeks my desktop Spotify app has not been able to ...
  • Eni
  • Moderator
  • 452 Views
  • 5 replies
  • 0 likes
  • 452 Views
  • 5 replies
  • 0 likes

Spotify on Windows volume level option is missing

PlanFreeCountry IsraelDevicePCOperating SystemWindows 10 My Question or IssueI Don't have the volume level option to make my songs louder. Is it because i'm not a premium member?

  • Visitor
  • Plan Free Country  Israel Device PC Operating System Windows 10   My Question or Issue I Don't have the volume level option to make my songs louder. Is it because i'm not a premiu...
  • BretAB
  • Casual Listener
  • 432 Views
  • 3 replies
  • 0 likes
  • 432 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing

My spotify has been perfectly fine on my phone, but once i use it on pc or playstation is pausing every time. I’ve tried every solution I’ve seen online and none have fixed it. It’s up to date so I don’t know what the problem is.PlanPremiumCountryUSD...

  • Visitor
  • My spotify has been perfectly fine on my phone, but once i use it on pc or playstation is pausing every time. I’ve tried every solution I’ve seen online and none have fixed it. It’s up to date so I d...
  • OscarDC
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop Playlist doesnt sync to mobile

PlanPremiumCountryAustraliaDeviceSamsun Galaxy s8Operating Systemwin 10 and andriod My Question or IssueSince Spotify shuffle doesnt actually shuffle music, I want to manually create a playlist from my liked songs and put the songs order in randomly ...

  • Casual Listener
  • Plan Premium Country Australia Device Samsun Galaxy s8 Operating System win 10 and andriod   My Question or Issue Since Spotify shuffle doesnt actually shuffle music, I want to manuall...
  • Dian
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I fix pixilated album covers on the Spotify website?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Dian
  • Moderator
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes