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Desktop (Windows)

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Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133674 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133674 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50466 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50466 Views
  • 0 replies
  • 32 likes

Desktop App Feedback thread

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.

  • Regular
  • Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...
  • Other_Self
  • Regular
  • 807 Views
  • 10 replies
  • 12 likes
  • ignored feedback
  • 807 Views
  • 10 replies
  • 12 likes

Superuser Contribution Spotify Profile Picture and Spotify Playlist Images Vanished

PlanPremiumCountryUnited KingdomDeviceDesktop, Samsung S20+, Chrome Webplayer My Question or IssueAs the title says, my images for my playlists have dissapered, aswell as my profile picture.

  • Casual Listener
  • Plan Premium Country United Kingdom Device Desktop, Samsung S20+, Chrome Webplayer   My Question or Issue As the title says, my images for my playlists have dissapered, aswell as my prof...
  • Ivan
  • Spotify Legend
  • 244 Views
  • 3 replies
  • 1 likes
  • chrome
    Desktop
    Samsung
  • 244 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts not played in order

PlanPremiumCountryUnited KingdomDeviceDell LattitudeOperating SystemWindows 10 My Question or IssuePlaying podcast episodes hides the shuffle button, but does not stop the functionality - therefore while listening to 'Great Expectations' I have now s...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Dell Lattitude Operating System Windows 10   My Question or Issue Playing podcast episodes hides the shuffle button, but does not stop the fu...
  • Elena
  • Moderator
  • 4559 Views
  • 21 replies
  • 0 likes
  • 4559 Views
  • 21 replies
  • 0 likes

Superuser Contribution Discover Weekly album cover picture

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...

  • Newbie
  • Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...
  • Alex
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution only some local files are downloading

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...

Misha7_0-1623135926804.png
  • Newbie
  • I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...
  • Jeremy
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

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  • Visitor
  • Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...
  • Jeremy
  • Moderator
  • 311 Views
  • 7 replies
  • 3 likes
  • 311 Views
  • 7 replies
  • 3 likes

Superuser Contribution "Following" Disappeared

I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something went wrong" error message. PremiumUSMac & iOS app

  • Gig Goer
  • I no longer am able to access/see the 3,000+ artists/users I'm following.  On Mac, "Following" is gone entirely.  On iOS, when I click on "Following" in my user profile, I get "Something we...
  • CarlosE
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

Superuser Contribution My top genres are different on phone than web player

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy top genres are different on phone than web player.It looks like indie genre on my phone, b...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My top ...
  • Novy
  • Moderator
  • 381 Views
  • 3 replies
  • 0 likes
  • top genre
  • 381 Views
  • 3 replies
  • 0 likes

Superuser Contribution Does Spotify support the ability to have 3rd party UIs and are there any out there?

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of its terrible UI.I understand this is purely subjec...

  • Casual Listener
  • Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of...
  • Eni
  • Moderator
  • 281 Views
  • 3 replies
  • 0 likes
  • 281 Views
  • 3 replies
  • 0 likes

User Interface Bug on Windows Desktop App

Hi, I just wanted to report this, i don't know if this is a UI bug or something Everytime i maximize the size of the desktop app and i want to add a song to my playlist, i cannot see my playlist. I have a lot of playlist from different artist and eve...

  • Newbie
  • Hi, I just wanted to report this, i don't know if this is a UI bug or something   Everytime i maximize the size of the desktop app and i want to add a song to my playlist, i cannot see my play...
  • dinomight
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • Possible Bug
  • 229 Views
  • 1 replies
  • 0 likes

Superuser Contribution Upgraded, now web player won't play past 9 seconds

In US, premium, Windows 10, Google Chrome browser. My Question or IssueI was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't play past 9 seconds. Same computer, same browser, 3 minutes afte...

  • Casual Listener
  • In US, premium, Windows 10, Google Chrome browser.   My Question or Issue I was playing songs in the web player just fine. Then I upgraded and literally right after I upgraded, songs won't pl...
  • CarlosE
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 9 seconds
    upgraded
  • 189 Views
  • 1 replies
  • 0 likes

Are the previous features back ?

Hey everyone ! I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta version, then push some updates just to force it even more on us),...

  • Roadie
  • Hey everyone !   I found a way to prevent Spotify from auto-updating (which I won't share here as the devs are lurking these forums to see if we dare not love their new half-broken beta versio...
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Friends activity not working properly

Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened music since then too and I completely dont have an ...

  • Newbie
  • Hello, recently I realized that my friends dont see my listened songs on family activity bar and its not updating since yesterday l also on my computer I dont see some others friends recent listened ...
  • CarlosE
  • Moderator
  • 5534 Views
  • 1 replies
  • 0 likes
  • 5534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Client ignores System Media Keys and seems to hang

PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...

  • Regular
  • Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985   My Question or Issue Since the April/May big user interface update...
  • Jeremy
  • Moderator
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

Superuser Contribution pc app does NOT forget the playlists i had deleted months ago

PlanFreeCountryIndiaDevicehp laptopOperating SystemWindows 10 My Question or Issueas the title says, the playlists I deleted months before are again appearing on my pc Spotify for I don't know what reason and no, I have not ever tried to restore them...

  • Regular
  • Plan Free Country India Device hp laptop Operating System Windows 10   My Question or Issue as the title says, the playlists I deleted months before are again appearing on my pc Spot...
  • Alex
  • Moderator
  • 290 Views
  • 8 replies
  • 0 likes
  • 290 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

  • Regular
  •   Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...
  • Ver
  • Moderator
  • 451 Views
  • 13 replies
  • 1 likes
  • 451 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution Something went wrong try reloading the page

PlanFreeCountryBulgatiaDeviceOmen 15 laptopOperating SystemWindows 10 My Question or IssueFor a week now i have been trying to use Spotify, but it says the following ,, Something went wrong, try reloading the page". The problem is both on browser web...

  • Casual Listener
  • Plan Free Country Bulgatia Device Omen 15 laptop Operating System Windows 10   My Question or Issue For a week now i have been trying to use Spotify, but it says the following ,, Somet...
  • Eni
  • Moderator
  • 12345 Views
  • 15 replies
  • 0 likes
  • 12345 Views
  • 15 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Blend doesn't show Playlist cover

PlanFreeCountryUnited StatesDeviceSamsung Laptop np530u4b, and a Desktop PCOperating SystemWindows 10 (Samsung Laptop), and Windows 7 (Desktop PC) My Question or Issue I've been having problems with this new spotify blend feature, because it doesn't ...

  • Casual Listener
  • Plan Free Country United States Device Samsung Laptop np530u4b, and a Desktop PC Operating System Windows 10 (Samsung Laptop), and Windows 7 (Desktop PC)   My Question or Issue   ...
  • Alex
  • Moderator
  • 228 Views
  • 1 replies
  • 0 likes
  • Playlist Cover
    Spotify Blend
  • 228 Views
  • 1 replies
  • 0 likes

Superuser Contribution Delete button (Dutch)

I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug. When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed that the "Delete" option doesn't fit in the pop-up box, in the...

Zeisman_0-1622744558807.png
  • Visitor
  • I couldn't find any bug forum, so here I am. I don't know if this is the correct place for this bug.   When deleting some songs from my playlist in the spotify app, on Windows 10. I noticed th...
  • Jeremy
  • Moderator
  • 159 Views
  • 1 replies
  • 0 likes
  • 159 Views
  • 1 replies
  • 0 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

  • Regular
  • Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...
  • jiri-san
  • Regular
  • 202 Views
  • 1 replies
  • 2 likes
  • 202 Views
  • 1 replies
  • 2 likes