Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

122816 Views

83 replies

27 likes

  • 122816 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

116985 Views

291 replies

22 likes

  • 116985 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9100 Views

1 replies

6 likes

  • 9100 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150098 Views

0 replies

26 likes

Mac
Windows
  • 150098 Views
  • 0 replies
  • 26 likes

Desktop App (Windows) will not display home or any searched music/artist

When I open the App, the Home page fails to open.If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs.However I can view my Liked songs and any playlists I created (and lis...

Casual Listener

When I open the App, the Home page fails to open. If I search for a song/album/artist - again an error is displayed ("Something went wrong") or remains blank. Nothing in Error logs. However I can...

MateusM

Spotify Star

1169 Views

3 replies

0 likes

Desktop
Library
Search
Windows
  • 1169 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Desktop App Lag/Delay Windows 11

PlanPremiumDevicePCOperating SystemWindows 11 Pro 21H2 22000.527Spotify1.1.79.763.gc2965cdf IssueWhen I interact with the player, every action comes with a delay. Video attached. Web version works fine.Few days ago I reinstalled Windows 11 and update...

Casual Listener

Plan Premium Device PC Operating System Windows 11 Pro 21H2 22000.527 Spotify 1.1.79.763.gc2965cdf     Issue When I interact with the player, every action comes with a ...

tonize

Newbie

7880 Views

9 replies

0 likes

  • 7880 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Samsung TV does not proceed to next song, playlist plays fine on Windows PC and Android phone

Plan - PremiumCountry - USADevice/Operating System[fail] - Samsung TV Neo QLED Model code: QN75QN85DAFXZA - Spotify version 2.1.51 (latest version - updated in Dec 2023) - Spotify playlist plays current song to end, but does NOT proceed to next song ...

Casual Listener

Plan - Premium Country - USA Device/Operating System [fail]  - Samsung TV Neo QLED Model code: QN75QN85DAFXZA - Spotify version 2.1.51 (latest version - updated in Dec 2023) - Spoti...

Ivelina

Moderator

1287 Views

3 replies

0 likes

  • 1287 Views
  • 3 replies
  • 0 likes

Superuser Contribution spotify jam is not working between two desktop apps

My girlfriend and i want to listen to spotify while we work, we do not live together, we both have spotify premium. when we connect and start a jam on the desktop apps, spotify does not play the same song for each of us, but instead continues to play...

Visitor

My girlfriend and i want to listen to spotify while we work, we do not live together, we both have spotify premium. when we connect and start a jam on the desktop apps, spotify does not play the same...

Elena

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

why can't I log into my account on my laptop?

It wont let me login to my account on the app on my laptop. Every time I enter my username and password (I've also attempted using the email in place of the username,) there is a pop up that reads "This app is restricted to Premium users only. Error ...

Visitor

It wont let me login to my account on the app on my laptop. Every time I enter my username and password (I've also attempted using the email in place of the username,) there is a pop up that reads "T...

dinomight

Spotify Star

1073 Views

1 replies

0 likes

  • 1073 Views
  • 1 replies
  • 0 likes

Superuser Contribution multiple output audio interface

PlanPremiumCountryIsraelDevice(Asus ZenBook)Operating System(iWindows 11) My Question or IssueIm using a high end audio Device connected to my Laptop - RME Babyface.It allows multiple outputs.Spotify Desktop app outputs by default to wherever i outpu...

Casual Listener

Plan Premium Country Israel Device (Asus ZenBook) Operating System (iWindows 11)   My Question or Issue Im using a high end audio Device connected to my Laptop - RME Babyface. It allo...

OscarDC

Moderator

1403 Views

1 replies

0 likes

  • 1403 Views
  • 1 replies
  • 0 likes

Superuser Contribution why ı cant see the decoding of podcasts ?

ı want to see the wrştten version of the podcasts like lyrics? many web side and program does this with AI .

Visitor

ı want to see the wrştten version of the podcasts like lyrics? many web side and program does this with AI .

OscarDC

Moderator

241 Views

1 replies

0 likes

  • 241 Views
  • 1 replies
  • 0 likes

Mini Player not showing most buttons in shorter formats

DeviceDesktop PCOperating SystemWindows 11 My Question or IssueI want to be able to have the mini bar on my taskbar. However, when I shorten the height enough for it to fit, almost all the buttons disappear except play/pause and skip forward.There's ...

Casual Listener

Device Desktop PC Operating System Windows 11   My Question or Issue I want to be able to have the mini bar on my taskbar. However, when I shorten the height enough for it to fit, almost a...

ribezaz

Spotify Star

366 Views

1 replies

1 likes

  • 366 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution consistent delay/desync between devices

PlanPremiumCountryArgentinaDevicedesktop (win10), netbook (win 10), lg m250 (android 7.0)Operating SystemWindows 10, Android 7.0 My Question or Issuewhen playing a song on my desktop, my netbook shows the timestamp as -1:0-6 , when in the desktop is ...

Casual Listener

Plan Premium Country Argentina Device desktop (win10), netbook (win 10), lg m250 (android 7.0) Operating System Windows 10, Android 7.0   My Question or Issue when playing a song on my...

TheBango

Music Fan

2207 Views

13 replies

0 likes

  • 2207 Views
  • 13 replies
  • 0 likes

Solved!! Spotify won't output through audio interface? Need answers by tommorow please!

I have a Gemini G2V and for the past few months I have used it no problem as an audio through/audio interface for my computer while I'm not DJ'ing. Spotify used to work fine with this but now it doesn't seem to want to play at all when my controller ...

Casual Listener

I have a Gemini G2V and for the past few months I have used it no problem as an audio through/audio interface for my computer while I'm not DJ'ing. Spotify used to work fine with this but now it does...

21ctl2tls2cnrukgkyai

Casual Listener

8526 Views

5 replies

0 likes

Windows
  • 8526 Views
  • 5 replies
  • 0 likes

Superuser Contribution Disable videos

PlanFree/PremiumCountryGermanyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI would like to have the option to disable videos. I do not watch them, and from what I...

Regular

Plan Free/Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I woul...

fyzpyd_fe-gxv

Casual Listener

4636 Views

2 replies

1 likes

  • 4636 Views
  • 2 replies
  • 1 likes

Superuser Contribution Spotify Windows PC app, adjusts overall PC volume settings when minimized

Whenever my Spotify desktop app is minimized or not longer in focus, it reduces the volume for everything on my PC.For example if normally, my volume mixer is set to 100%. When spotify is in focus it's reduced to 65%The inverse is also true and if I ...

Visitor

Whenever my Spotify desktop app is minimized or not longer in focus, it reduces the volume for everything on my PC. For example if normally, my volume mixer is set to 100%. When spotify is in focu...

OscarDC

Moderator

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution the right-hand side of my web players are unresponsive.

I have taken a screenshot that shows a white vertical line. The webplayer is unresponsive to mouse click to the right of that line

Roadie

I have taken a screenshot that shows a white vertical line. The webplayer is unresponsive to mouse click to the right of that line

OscarDC

Moderator

833 Views

2 replies

0 likes

  • 833 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can I somehow hide songs in the web version?

PlanPremium DuoCountryPolandDeviceDesktop ChromeOperating SystemWindows 10 My Question or IssueHi, Is it somehow possible to hide songs of others' playlist on the web version? I can do it on my mobile but when i play the playlist in web, then the hid...

Visitor

Plan Premium Duo Country Poland Device Desktop Chrome Operating System Windows 10   My Question or Issue Hi,  Is it somehow possible to hide songs of others' playlist on the web ...

onlytocomplain

Roadie

3656 Views

5 replies

3 likes

  • 3656 Views
  • 5 replies
  • 3 likes

Solved!!Superuser Contribution Lyrics feature unavailable

Hey Community! Just a heads up that our Lyrics feature on desktop is currently unavailable as we're making some big improvements to the feature. We'll share more updates soon. We can also confirm our partnership with Musixmatch is ending. It was a gr...

Spotify

Hey Community!   Just a heads up that our Lyrics feature on desktop is currently unavailable as we're making some big improvements to the feature. We'll share more updates so...

Lilia2170

Newbie

648968 Views

1005 replies

117 likes

  • 648968 Views
  • 1005 replies
  • 117 likes

Superuser Contribution My Library won't load (Web)

My Library was showing.I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library'I've tried doing that for the past two weeks. I've cleared caches, I've deleted the saved tab, I've logged out. Noth...

Visitor

My Library was showing. I went to sort it alphabetically, and it disappeared, saying 'Something went wrong, Try reloading your library' I've tried doing that for the past two weeks. I've cleared c...

Yordan

Moderator

477 Views

1 replies

0 likes

  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution my friend activity list doesn't appear

i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?

Regular

  i use spotify free at my pc and there seems to be a problem with my friend activity list since there's nothing there, it's just black. i've tried everything, but nothing is working. any help?

Susan_GP

Moderator

1610 Views

8 replies

1 likes

Account
Free
Other
  • 1610 Views
  • 8 replies
  • 1 likes

Superuser Contribution the setting for making playlists private by default is not working

https://prnt.sc/vgHkGjFezHYjI have the setting for publish playlists by default off but they are still published automatically whenever I create a playlist. Please fix this issue

Visitor

https://prnt.sc/vgHkGjFezHYj I have the setting for publish playlists by default off but they are still published automatically whenever I create a playlist. Please fix this issue

Novy

Moderator

290 Views

1 replies

0 likes

  • 290 Views
  • 1 replies
  • 0 likes

How do I block an artist or stop a song from being played?

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don't want to hear at all, but when I turn my back to w...

Newbie

There are certain songs that I don't like, by artists that I like, that you insist on shoving at me when I'd rather be listening to other tracks by that artist. And there are some artists that I don...

TanyaS

Spotify Star

771 Views

3 replies

0 likes

  • 771 Views
  • 3 replies
  • 0 likes