Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Don_D
  • Music Fan
  • 30752 Views
  • 72 replies
  • 24 likes
  • 30752 Views
  • 72 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Ytse
  • Casual Listener
  • 61250 Views
  • 256 replies
  • 21 likes
  • 61250 Views
  • 256 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3837 Views
  • 1 replies
  • 6 likes
  • 3837 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143643 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143643 Views
  • 0 replies
  • 26 likes

Superuser Contribution Spotify web'de sıkıntı yaşıyordum.Arama yaptığımda sayfada sıkıntı var diyo

Arama kısmına herhangi bir şarkı yazacağım sırada sayfada sıkıntı olduğunu ve sayfayı yenilemem gerektiğini söylüyor. Herhangi bir playlist'e girdiğimde de aynı sorun. Pc'yi yeniden başlattım, spotify' indirip tekrar yükledim bu sefer de giriş yapama...

  • Visitor
  • Arama kısmına herhangi bir şarkı yazacağım sırada sayfada sıkıntı olduğunu ve sayfayı yenilemem gerektiğini söylüyor. Herhangi bir playlist'e girdiğimde de aynı sorun. Pc'yi yeniden başlattım, spotif...
  • Joan
  • Moderator
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inconsistency in "Now Playing View" Sidebar: Album Title Persists after Album Completion

I would like to report an issue with Spotify's "Now Playing View" sidebar. Specifically, there is an inconsistency in how the album title is displayed above the current song when playing a full album.Currently, when playing an album, the title of the...

Geisson_0-1687884439061.png
  • Newbie
  • I would like to report an issue with Spotify's "Now Playing View" sidebar. Specifically, there is an inconsistency in how the album title is displayed above the current song when playing a full album...
  • AlejaR
  • Moderator
  • 185 Views
  • 1 replies
  • 1 likes
  • 185 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify needs to be connected to WiFi. It's always been connected.

For the first time, Spotify on my desktop appears as a black and gray image, and I am unable to get the regular (green) look back. "Help" tells me to reconnect to WiFi, after clicking & unclicking the "offline" mode. But I cannot get it to work.

  • Visitor
  • For the first time, Spotify on my desktop appears as a black and gray image, and I am unable to get the regular (green) look back. "Help" tells me to reconnect to WiFi, after clicking & unclickin...
  • Lyubka
  • Moderator
  • 128 Views
  • 1 replies
  • 0 likes
  • 128 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't I search a genre on desktop app like mobile does?

PlanPremiumCountrySouth KoreaDevicePCOperating SystemWindows 10 My Question or IssueIf I search a genre on mobile app, i can immediatly see the link to the specific genre page. (ex. If I search "disney" on mobile, i can see disney genre page on top o...

IMG_0103.PNG screenshot.png
  • Visitor
  • Plan Premium Country South Korea Device PC Operating System Windows 10   My Question or Issue If I search a genre on mobile app, i can immediatly see the link to the specific genre pag...
  • Gmpanda
  • Visitor
  • 4053 Views
  • 4 replies
  • 1 likes
  • 4053 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot login, error: desktop_login_accounts:5

PlanPremiumCountryItalyDeviceWindows 10 laptop My IssueI've had spotify and this laptop for 5 years now, used it every day.Today, out of the blue, the spotify app won't let me login, it works on my smartphone, it works on the web player, it doesn't o...

image.png
  • Casual Listener
  • Plan Premium Country Italy Device Windows 10 laptop   My Issue I've had spotify and this laptop for 5 years now, used it every day. Today, out of the blue, the spotify app won't let me ...
  • orel1
  • Visitor
  • 6223 Views
  • 5 replies
  • 0 likes
  • 6223 Views
  • 5 replies
  • 0 likes

Superuser Contribution Player stops when ads should be playing

Every time an ad is queued the player stops. Only thing that makes it go again is pressing pause then play.Have logged in and out, reinstalled app on desktop. Nothing is changed, same problem remains.

  • Regular
  • Every time an ad is queued the player stops. Only thing that makes it go again is pressing pause then play. Have logged in and out, reinstalled app on desktop. Nothing is changed, same problem remai...
  • Not applicable
  • 429 Views
  • 7 replies
  • 0 likes
  • 429 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Destop] Unable to play anything

PlanPremiumCountryUSADevicedesktop app & browserOperating Systemwindows 10 My Question or IssueGetting the "unable to play" (see attachment) error message. Both desktop & browser apps. I even uninstalled & reinstalled per troubleshooting directions. ...

  • Newbie
  • Plan Premium Country USA Device desktop app & browser Operating System windows 10   My Question or Issue Getting the "unable to play" (see attachment) error message. Both desktop &...
  • Yordan
  • Moderator
  • 174 Views
  • 1 replies
  • 0 likes
  • 174 Views
  • 1 replies
  • 0 likes

Superuser Contribution My music keeps stopping on every device after 30 seconds when I am online

PlanPremiumCountryUSADeviceSamsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection)Operating SystemAndroid Version 12, and Windows 11 respectively My Question o...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 10+, but this is also happening on my PC so I don't believe it is a device or internet issue (my PC is a wired internet connection) Operating Syst...
  • Alex
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • "Desktop"
    "Windows"
    Android
    Android 12
    Desktop (Windows)
    multi platform
    Songs stopping
    Spotify Desktop App
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot Login after reinstalling the spotify for desktop application from the website

PlanFreeCountryIndiaDeviceLenovo Legion Y541Operating SystemWindows 11 My Question or IssueI was just cleaning up my PC (from software) and reinstalling Spotify, after installing it again, I clicked on "Login" It redirected me to web browser login pa...

  • Newbie
  • Plan Free Country India Device Lenovo Legion Y541 Operating System Windows 11   My Question or Issue I was just cleaning up my PC (from software) and reinstalling Spotify, after inst...
  • Lyubka
  • Moderator
  • 608 Views
  • 1 replies
  • 0 likes
  • Login
  • 608 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs title appearing in Japanese

PlanPremiumCountryAustraliaOperating System Windows 10Version DetailsSpotify for Windows1.1.74.631.g0b24d9ad Bug ReportOn the 'Home' tab, the 'Liked Songs' playlist appeared in Japanese. There are no other odd translations happening on the page. It r...

  • Newbie
  • Plan Premium Country Australia Operating System  Windows 10 Version Details Spotify for Windows 1.1.74.631.g0b24d9ad   Bug Report On the 'Home' tab, the 'Liked Songs' playlist ap...
  • Alex
  • Spotify Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Everything broken on startup / Spotify starts to autoplay and won't take inputs

I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this. 5~ days ago I did yet another a clean install of Spotify (deleted everything from %appda...

yARFIWv.png 9Zgqhh1.png r9jxHL1.png
  • Newbie
  • I did a clean install of Windows 10 Pro recently, because I started to have issues with my 5 year old install. Basically everything works fine now, but not this.   5~ days ago I did yet anothe...
  • MihailY
  • Moderator
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify App doesn't open in Windows 10

PlanPremiumCountryUSADeviceLenovo ThinkpadOperating SystemWindows 10 My Question or IssueThe Spotify app won't launch at all - the window does not appear and no processes appear in task manager. I went through the "clean reinstall" process that is po...

  • Casual Listener
  • Plan Premium Country USA Device Lenovo Thinkpad Operating System Windows 10   My Question or Issue The Spotify app won't launch at all - the window does not appear and no processes app...
  • MihailY
  • Moderator
  • 74016 Views
  • 20 replies
  • 0 likes
  • 74016 Views
  • 20 replies
  • 0 likes

Superuser Contribution Modal to rename playlist not in focus

PlanPremiumCountrySwedenVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueWhen clicking rename on a playlist and start typing on the keyboard nothing happens or the playback status in the background changes. I have to manual...

  • Music Fan
  •   Plan Premium Country Sweden Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue When clicking rename on a playlist and start typing on the keyboar...
  • alipi
  • Music Fan
  • 687 Views
  • 7 replies
  • 3 likes
  • 687 Views
  • 7 replies
  • 3 likes

Superuser Contribution Some ads are not displayed but Access Denied instead

PlanFreeCountryFinlandDeviceAn old HP laptop computerOperating SystemWindows 10 My Question or IssueSome of the advertisement banners in the app are not displayed at all, but an "Access Denied" text and a long random string of characters instead. The...

  • Casual Listener
  • Plan Free Country Finland Device An old HP laptop computer Operating System Windows 10   My Question or Issue Some of the advertisement banners in the app are not displayed at al...
  • MihailY
  • Moderator
  • 267 Views
  • 3 replies
  • 0 likes
  • Desktop Windows 10
  • 267 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows] UI Design bug - header doesn't touch the side corner.

Plan: PremiumCountry: BrazilDevice: Lenovo 320m NotebookOperating System: Windows 10Spotify Version: 1.215.828.0My Question or Issue: Is this purpose? What's the point? Video: https://www.youtube.com/watch?v=nqLqDg_IWp8

  • Newbie
  • Plan: Premium Country: Brazil Device: Lenovo 320m Notebook Operating System: Windows 10 Spotify Version: 1.215.828.0 My Question or Issue: Is this purpose? What's the point? ...
  • Yordan
  • Moderator
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify says Good Afternoon when its morning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis occurs only on Windows version (11). Phone is correct using the same account.

  • Music Fan
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This oc...
  • Eni
  • Moderator
  • 458 Views
  • 7 replies
  • 0 likes
  • 458 Views
  • 7 replies
  • 0 likes

Superuser Contribution NON Funziona software PC

Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiavica .....................

  • Visitor
  • Purtroppo NON Funziona l'accesso al software nel PC ........ nel sito Internet / account si Entra PERFETTAMENTE  con mail e password , nel software del PC NON Fa Entrare , E' diventato 'na chiav...
  • Eni
  • Moderator
  • 173 Views
  • 1 replies
  • 0 likes
  • 173 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify "thinks" it doesn't have an internet connection

PlanPremiumCountryRomaniaDeviceIrrelevantOperating SystemWindows 10 My Question or IssueI am experiencing an issue with the VPN provided by my company, which leads Windows to falsely believe that there is no active internet connection. Despite being ...

  • Newbie
  • Plan Premium Country Romania Device Irrelevant Operating System Windows 10   My Question or Issue I am experiencing an issue with the VPN provided by my company, which leads Windows to...
  • MihailY
  • Moderator
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes