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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2364 Views

0 replies

4 likes

  • 2364 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154628 Views

83 replies

27 likes

  • 154628 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147478 Views

295 replies

22 likes

  • 147478 Views
  • 295 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11459 Views

1 replies

6 likes

  • 11459 Views
  • 1 replies
  • 6 likes

spotify on laptop does not show the local files playlist anymore, despite local files being enabled

Planfamily PremiumCountryBelgiumDevicelenovo legion pro 5Operating Systemwindows 11 spotify on windows 11 laptop does not show the local files playlist anymore, despite local files being enabled and set to the correct foldersit's been happening for d...

Regular

Plan family Premium Country Belgium Device lenovo legion pro 5 Operating System windows 11   spotify on windows 11 laptop does not show the local files playlist anymore, despite local f...

Amay

Spotify Star

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution App v Browser

Free plan, PC, windows 11. I can't log into the app and support are useless. No fireall, no VPN, cleared cache,uninstalled and reinstalled app, logged out and in on browser. When I open the app it says "log into browser" so I log in to browser and th...

Newbie

Free plan, PC, windows 11.   I can't log into the app and support are useless. No fireall, no VPN, cleared cache,uninstalled and reinstalled app, logged out and in on browser.   When...

Vasil

Moderator

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to play most music on desktop.

PlanPremiumCountryUK DeviceDesktopOperating SystemWindows 10. My Question or IssueAs of today I am unable to play a wide selection of music on my desktop. However the symptoms are really odd.- I can play all my podcasts.- Certain music plays from the...

Music Fan

Plan Premium Country UK   Device Desktop Operating System Windows 10.   My Question or Issue As of today I am unable to play a wide selection of music on my desktop. However the ...

MihailY

Moderator

5447 Views

21 replies

7 likes

  • 5447 Views
  • 21 replies
  • 7 likes

Superuser Contribution Spotify can't play any song on the desktop app, "can't play this right now"

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

Casual Listener

I've tried reinstalling, disabled hardware acceleration, deleted the local files file, checked the hosts file, checked my drivers, nothing works

swurviie

Casual Listener

796 Views

8 replies

11 likes

  • 796 Views
  • 8 replies
  • 11 likes

Superuser Contribution Cannot play ANY song?! - Windows Desktop App

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows My Question or IssueHi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play any song! Nothing works. No updates to my PC, no updates to Spotify. Nothin...

Casual Listener

Plan Premium Country UK Device Desktop Operating System Windows   My Question or Issue Hi there. I use the Spotify desktop app on Windows every day. All of a sudden, I'm unable to play...

JJ_Gamble

Newbie

1958 Views

12 replies

6 likes

  • 1958 Views
  • 12 replies
  • 6 likes

Superuser Contribution Can't like songs on Windows desktop app when playing through smart shuffle on Android

PlanPremiumCountryUKDevicePC, Samsung Galaxy 21Operating SystemWindows 11, Android 13 My Question or IssueSongs playing through smart shuffle on the Android app can't be added to liked songs using the Windows desktop app.

Casual Listener

Plan Premium Country UK Device PC, Samsung Galaxy 21 Operating System Windows 11, Android 13   My Question or Issue Songs playing through smart shuffle on the Android app can't be adde...

PsychdOut

Visitor

2221 Views

9 replies

0 likes

  • 2221 Views
  • 9 replies
  • 0 likes

Constantly stuttering playback on Desktop App with "Can't play this song right now" notifications

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI've problem with Spotify Desktop App. It constantly stuttering songs - situation looks like it could have problem with buffering current song - and from time to time thro...

Regular

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue I've problem with Spotify Desktop App. It constantly stuttering songs - situation looks like it...

Verbatino

Regular

425 Views

3 replies

0 likes

  • 425 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Clean Reinstall" did not fix how insanely slow the desktop app is.

PlanPremiumCountryUSDeviceASUS ROG Flow X16 - 2022Operating SystemWindows 11 My Question or IssueI have recently been having problems with Spotify for desktop on my laptop. I will click on one of my playlists to view it, and it will take anywhere fro...

Newbie

  Plan Premium Country US Device ASUS ROG Flow X16 - 2022 Operating System Windows 11   My Question or Issue I have recently been having problems with Spotify for desktop on my l...

Susan_GP

Moderator

613 Views

1 replies

0 likes

"Windows"
slow speed
slow spotify
  • 613 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issue with sharing links of Spotify-songs

When I try to link a song to another website the page is either blank (as like in Discord) and you see nothing (cause the whole thing is invisible) or it says "upstream request timeout" instead of showing the song's preview Thats so odd. Please fix i...

Roadie

  When I try to link a song to another website the page is either blank (as like in Discord) and you see nothing (cause the whole thing is invisible) or it says "upstream request timeout" inste...

Vasil

Moderator

557 Views

2 replies

0 likes

  • 557 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not using correct audio output from the start

PlanPremiumCountryPolandDevicePC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection)Operating SystemWindows 11 My Question or IssueI'm having troubles with Spotify app output device after every launch. My default device ...

Casual Listener

Plan Premium Country Poland Device PC + S.M.S.L DL200 DAC via USB (but with the same exact problem via coax connection) Operating System Windows 11   My Question or Issue I'm having tr...

Pavelicii

Newbie

4699 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Podcasts unplayable

PlanPremiumCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or Issuepodcasts are unplayable. this problem has occurred in the past but is marked as resolved (which it currently is not) I am unable to play podcasts on mobile and deskt...

Casual Listener

Plan Premium Country USA Device Dell laptop Operating System Windows 10   My Question or Issue podcasts are unplayable. this problem has occurred in the past but is marked as res...

Maria

Moderator

941 Views

5 replies

0 likes

not playing
Podcasts
unplayable
  • 941 Views
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  • 0 likes

Superuser Contribution Spotify Stops Playing Immediately [Desktop]

PlanPremiumCountryAustraliaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSince earlier today, Spotify has begun refusing to play songs. I hit play, and it immediately stops playing.I have tried the standard troubleshooting steps in t...

Casual Listener

Plan Premium Country Australia Device Desktop PC Operating System Windows 10   My Question or Issue Since earlier today, Spotify has begun refusing to play songs. I hit play, and it im...

MN22

Regular

704 Views

5 replies

1 likes

"Desktop"
Desktop
playback
Playback problems
Windows 10
  • 704 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify lagging

None of the below information is required. However, the more you provide the easier it will be for us to try and helPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Que...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and hel Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late ...

Lyubka

Moderator

358 Views

1 replies

0 likes

  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music Pausing when I click somewhere on another monitor

PlanPremiumCountryUKDeviceWindows 11 Gaming DesktopOperating SystemWindows 11 My Question or IssueI have two monitors and when I am playing music and I click on another monitor the music pauses, how do I stop this?

Newbie

Plan Premium Country UK Device Windows 11 Gaming Desktop Operating System Windows 11   My Question or Issue I have two monitors and when I am playing music and I click on another monit...

MihailY

Moderator

561 Views

1 replies

0 likes

  • 561 Views
  • 1 replies
  • 0 likes

Superuser Contribution PC App is Essentially Unusable for Me

PlanPremiumCountryUSDevicePCOperating SystemWindows 11 Home My Question or IssueEssentially, no selections work when I try to use on PC. The next and restrt/previous track button don't do anything. Selecting a song usually doesn't play it. Doesn't ev...

Newbie

Plan Premium Country US Device PC Operating System Windows 11 Home   My Question or Issue Essentially, no selections work when I try to use on PC. The next and restrt/previous track bu...

Eni

Moderator

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows, Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy A50, HP Laptop Operating SystemAndroid 11, Windows 11My Question or IssueI am logged into the same account on my smartphone as on my laptop but none of my playlists or my liked songs are shown on my lapto...

Visitor

Plan Premium Country Germany Device Samsung Galaxy A50, HP Laptop  Operating System Android 11, Windows 11 My Question or Issue I am logged into the same account on my smartphone as on ...

AlejaR

Moderator

672 Views

3 replies

0 likes

  • 672 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Playing 1 song at the time, then stops.

This is happening just to me (from 4 accounts I'm the only one with this problem). Every time I play and playlist, it will play just 1 song and stops. It happens in Desktop, my Ipad and Android version. In the Android version only it will go to somet...

Casual Listener

This is happening just to me (from 4 accounts I'm the only one with this problem). Every time I play and playlist, it will play just 1 song and stops. It happens in Desktop, my Ipad and Android versi...

Maria

Moderator

2014 Views

3 replies

0 likes

  • 2014 Views
  • 3 replies
  • 0 likes

Can't login on desktop app

PlanPremiumCountrySwitzerlandDevice(Huawei laptop)Operating System(Windows 11) My Question or IssueI wanted to download the desktop app from Spotify, instead of using it in the browser. So I did that and all worked fine until the login. It asks to lo...

Visitor

Plan Premium Country Switzerland Device (Huawei laptop) Operating System (Windows 11)   My Question or Issue I wanted to download the desktop app from Spotify, instead of using it in t...

kaworu_bloodpaw

Roadie

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle takes 3 seconds to turn on

When you press CMD + S on Mac to toggle shuffle it takes upwards of 3 seconds to toggle. Why has this change been implemented?

Casual Listener

When you press CMD + S on Mac to toggle shuffle it takes upwards of 3 seconds to toggle.   Why has this change been implemented?

Ivelina

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes