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Desktop (Windows)

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Forum Posts

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 133695 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 133695 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50480 Views
  • 0 replies
  • 32 likes
  • Windows
  • 50480 Views
  • 0 replies
  • 32 likes

Solved!!Superuser Contribution Interface bugged on startup

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueWhen I start up my machine I am always having issues with the interface on spotify. I can for example press play and listen to the last song that was playing but I cant search for ...

  • Casual Listener
  •   Plan Premium Country UK Device PC Operating System Win10   My Question or Issue When I start up my machine I am always having issues with the interface on spotify. I can for ex...
  • Alex
  • Moderator
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify sound quality and volume goes down when I tab into a game.

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It doesn't happen with chrome or anything. I've already updated windows, restarted...

  • Newbie
  • Plan Premium Country US Device Desktop Operating System Windows 10   It doesn't seem to matter what game, nor does it matter whether the game is fullscreen/borderless/windowed. It do...
  • Jeremy
  • Moderator
  • 217 Views
  • 1 replies
  • 1 likes
  • 217 Views
  • 1 replies
  • 1 likes

Superuser Contribution Web Player stopped working

PlanFree/remiumCountry DeviceDesktop ComputerOperating SystemWindows 10 My Question or IssueMy Spotify stopped working. The web player receives this error, "Enable secure playback in your browser". I use Firefox as my default browser, and I have chec...

  • Casual Listener
  • Plan Free/ remium Country     Device Desktop Computer Operating System Windows 10   My Question or Issue My Spotify stopped working.  The web player receives this erro...
  • Mihail
  • Spotify Legend
  • 186 Views
  • 1 replies
  • 1 likes
  • 186 Views
  • 1 replies
  • 1 likes

Superuser Contribution Default name for playlist created from album doesn't include artist name anymore

Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked even more, but I can live with the other option as ...

  • Newbie
  • Before the UI change when you created a playlist from an album the default name would be "Album name - Artist name" (at some point in the past, it used to be "Artist name - Album name" which I liked ...
  • maxhoyer
  • Newbie
  • 149 Views
  • 2 replies
  • 1 likes
  • 149 Views
  • 2 replies
  • 1 likes

Superuser Contribution Let me **bleep** suggestions from the app

PlanPremiumCountryUS DeviceWindows PCOperating SystemWindows 10 My Question or IssueI have been presented with a suggested podcast that contains a word that isn't allowed on this forum in the title. This word is not safe for work, and isn't acceptabl...

  • Music Fan
  • Plan Premium Country US   Device Windows PC Operating System Windows 10   My Question or Issue I have been presented with a suggested podcast that contains a word that isn't allo...
  • Jeremy
  • Moderator
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inconsistency with rounded icons

PlanPremium (Family)CountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe icons for Liked Songs and Create Playlist are not rounded, while the Your Episodes icon is rounded.

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  • Casual Listener
  • Plan Premium (Family) Country USA Device Desktop Operating System Windows 10   My Question or Issue The icons for Liked Songs and Create Playlist are not rounded, while the Your Episod...
  • Alex
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • desktop app
    Windows 10
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't I search a genre on desktop app like mobile does?

PlanPremiumCountrySouth KoreaDevicePCOperating SystemWindows 10 My Question or IssueIf I search a genre on mobile app, i can immediatly see the link to the specific genre page. (ex. If I search "disney" on mobile, i can see disney genre page on top o...

IMG_0103.PNG screenshot.png
  • Regular
  • Plan Premium Country South Korea Device PC Operating System Windows 10   My Question or Issue If I search a genre on mobile app, i can immediatly see the link to the specific genre pag...
  • Alex
  • Moderator
  • 1375 Views
  • 3 replies
  • 1 likes
  • 1375 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cannot Uninstall Spotify from Windows 10

Installed Desktop version of Spotify from official website (not windows store) long ago.Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message "Spotify failed to migrate some of your data" every ...

  • Casual Listener
  • Installed Desktop version of Spotify from official website (not windows store) long ago. Accidentally installed Spotify app from windows store and uninstalled it. Then began to receive error message...
  • Alex
  • Moderator
  • 402 Views
  • 3 replies
  • 0 likes
  • 402 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to fix error, "Something went wrong, try reloading the page"?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows My Question or IssueHey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "Something went wrong, try reloading the page". I was wondering if there is a...

  • Casual Listener
  • Plan Free Country United States Device PC Operating System Windows   My Question or Issue Hey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "...
  • Alex
  • Moderator
  • 558 Views
  • 3 replies
  • 0 likes
  • 558 Views
  • 3 replies
  • 0 likes

[Web Player][Other] The player works weird after my account upgraded to premium account

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few songs. When it finally stops on a song it won't stream ...

  • Visitor
  • I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few song...
  • 89 Views
  • 0 replies
  • 0 likes
  • Other
    Web Player
  • 89 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not recognizing internet connectivity

PlanFamily PremiumCountryVietnamDeviceLenovo Gaming LaptopOperating SystemWindows 10 My Question or IssueSometimes my Windows 10 system does not recognize it's own connectivity to the Internet. It will display that there is a LAN network connection b...

  • Music Fan
  • Plan Family Premium Country Vietnam Device Lenovo Gaming Laptop Operating System Windows 10   My Question or Issue Sometimes my Windows 10 system does not recognize it's own connectivi...
  • Alex
  • Moderator
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download playlist on Windows 10 desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, removed it twice fully and my playlist won't download. This occurs on the Wi...

  • Visitor
  • Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, ...
  • Novy
  • Moderator
  • 206 Views
  • 1 replies
  • 0 likes
  • 206 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution A firewall may be blocking. Please update your firewall to allow Spotify. (Error code: auth:15)

PlanFreeCountryUSAOperating SystemWindows 10My Question or Issue My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all of Spotify's files (cache, etc...) Restart my computer and update my c...

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  • Casual Listener
  • Plan Free Country USA Operating System Windows 10 My Question or Issue  My issue is that I cannot log in to my Spotify, I tried everything to checking my country, delete Spotify, and all...
  • Eni
  • Moderator
  • 1125 Views
  • 5 replies
  • 0 likes
  • Windows
  • 1125 Views
  • 5 replies
  • 0 likes

Can't play Spotify on my laptop using headphones; speakers work (as does a usb headset).

PlanPaidCountryUS DeviceLaptopOperating SystemWindows 10 My Question or IssueSpotify gives me this error message in the subject line *only when I plug in headphones*: "Spotify can't play this right now. If you have the file on your computer you can i...

  • Regular
  • Plan Paid Country US   Device Laptop Operating System Windows 10   My Question or Issue Spotify gives me this error message in the subject line *only when I plug in headphones*: ...
  • LawrenceMorrow
  • Newbie
  • 778 Views
  • 2 replies
  • 0 likes
  • 778 Views
  • 2 replies
  • 0 likes

Superuser Contribution Desktop App "Now Playing" Banner not Updating and Crashed

PlanPremiumCountryIndonesiaDevice(Desktop)Operating System(Windows 10) My Question or IssueSo I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and control what I play, etc. using my Desktop App so I don't have to look at/for ...

  • Newbie
  • Plan Premium Country Indonesia Device (Desktop) Operating System (Windows 10)   My Question or Issue So I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and co...
  • Jeremy
  • Moderator
  • 243 Views
  • 1 replies
  • 0 likes
  • 243 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Other] Some controls not visible with high-contrast black theme on Windows 10

Hello, With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Windows 10 high-contrast black theme. Those controls include, but ...

  • Casual Listener
  • Hello,   With the new look/view of the Spotify app for Windows desktop (the one from the Microsoft Store for Windows 10), I've noticed that some controls are not visible while using the Window...
  • miscellaneous_9
  • Newbie
  • 518 Views
  • 8 replies
  • 2 likes
  • Desktop
    Other
  • 518 Views
  • 8 replies
  • 2 likes

Superuser Contribution Opening minimized?

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I have my Spotify client set to open minimized, but it's not doing that. It does open after Windows starts, but it's opening in a floating window rather ...

Spotify_lduQtmmGHt.png
  • Roadie
  • Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi!  I have my Spotify client set to open minimized, but it's not do...
  • Alex
  • Moderator
  • 682 Views
  • 11 replies
  • 0 likes
  • 682 Views
  • 11 replies
  • 0 likes

Superuser Contribution Time to say goodbye

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...

  • Casual Listener
  • As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...
  • Jeremy
  • Moderator
  • 313 Views
  • 1 replies
  • 3 likes
  • 313 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

  • Casual Listener
  • Plan Premium Country Canada Operating System Windows 10   My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...
  • Jeremy
  • Moderator
  • 179 Views
  • 2 replies
  • 2 likes
  • 179 Views
  • 2 replies
  • 2 likes

Superuser Contribution extraction in a playlists

i have nearly 6000 songs in my list(in download status).but i have 2 exact same songs in playlist.can be really annoying.since spotify is a buggy app i think an option like this could be handy

  • Visitor
  • i have nearly 6000 songs in my list(in download status).but i have 2 exact same songs in playlist.can be really annoying.since spotify is a buggy app i think an option like this could be handy
  • Eni
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes