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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88999 Views

40 replies

68 likes

  • 88999 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

832477 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32609 Views

33 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3768 Views

0 replies

4 likes

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Superuser Contribution Spotify on Windows 11 Keeps Disabling Hardware Acceleration, Leading to Lag

PlanPremiumCountryUSADevicePCOperating SystemWindows 11 Pro My Question or IssueSpotify on my desktop (I've tried both the Microsoft Store app and the standalone program) works for 30 seconds before it starts lagging. Skipping songs, pausing and play...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 11 Pro   My Question or Issue Spotify on my desktop (I've tried both the Microsoft Store app and the standalone program) wor...

Ivelina

Moderator

1705 Views

1 replies

0 likes

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Superuser Contribution Spotify not mentioned in hosts file

PlanPremiumCountryUnited StatesDeviceAcer laptopOperating SystemWindows 10 My Question or Issue I was following these steps on how to clear my hosts file, and Spotify is not mentioned in the host file. I have no way of listening to tracks now as far ...

Casual Listener

Plan Premium Country United States Device Acer laptop Operating System Windows 10   My Question or Issue   I was following these steps on how to clear my hosts file, and Spotify ...

Ivelina

Moderator

801 Views

2 replies

0 likes

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Superuser Contribution Spotify Desktop App Doesn't Work After Closing and Reopening Upon Reinstall

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though if I close the app, then I'm greeted with a black wi...

Regular

I recently got a new Windows 11 PC and have been unable to properly use the desktop app. Upon clean reinstalling it, it works somewhat (local files don't work though) and I'm able to use it. Though i...

Daniel631

Regular

2072 Views

8 replies

1 likes

  • 2072 Views
  • 8 replies
  • 1 likes

Superuser Contribution How do I fix my search bar when nothing is able to load and I can't reload?

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening and closing Spotify.

Visitor

Whenever I type in my search bar, it says "Something went wrong" and says to reload, set when I click reload nothing happens and the screen stays the same. I have tried changing wifi and reopening an...

Xiving

Casual Listener

6743 Views

3 replies

2 likes

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Solved!! Playlist cover poor quality

DeviceDesktop Windows 10, Honor 9Operating SystemAndroid My Question or Issue Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), has poor quality and is blurry. I do not have a solution to this and help would be appreciated! (pi...

Casual Listener

   Device Desktop Windows 10, Honor 9 Operating System Android   My Question or Issue  Adding a picture to a playlist, even though it is 4k (3MB)(3840 × 2160), ha...

Ayuushh

Newbie

47413 Views

5 replies

0 likes

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Superuser Contribution Connect to device doesn't work

PlanPremiumCountryKenyaDeviceHP Elitebook 830 G5Operating SystemWindows 11 My Question or IssueI can't connect to my Android phone or Firestick from my PC. I have tried reinstalling it over and over for the past week, but it still doesn't connect. I ...

Casual Listener

Plan Premium Country Kenya Device HP Elitebook 830 G5 Operating System Windows 11   My Question or Issue I can't connect to my Android phone or Firestick from my PC. I have tried reins...

AlejaR

Moderator

1397 Views

7 replies

0 likes

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Superuser Contribution Listen along through discord. Song changes but has to be manually played.

PlanPremiumCountryI am in canada the other party is in usaDevice Operating System Windows 10 My Question or IssueI am listening along through discord and my song changes when the other party changes the song but I have to hit play on each one or it j...

Casual Listener

  Plan Premium Country I am in canada the other party is in usa Device   Operating System  Windows 10   My Question or Issue I am listening along through discord and my...

ZiellozeFeniks

Visitor

5400 Views

6 replies

1 likes

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  • 1 likes

Superuser Contribution Concert in Artist Pick is not the nearest one but the next upcoming one.

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological order.https://open.spotify.com/artist/77s5NAGQbxu8oLstaqSwH...

Casual Listener

Hello. I have verified this with several users in different cities and it seems like your desktop up is bugged and is not showing the nearest concert but rather the next one in chronological orde...

Maria

Moderator

830 Views

3 replies

0 likes

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Superuser Contribution I can't find the equalizer. only language and play tab is there on settings

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Visitor

I open settings the only two things I see are languages and display. I want the equalizer. I've spent 30 minutes searching for it

Dessi

Moderator

464 Views

1 replies

0 likes

  • 464 Views
  • 1 replies
  • 0 likes

Can't see my followers on the web browser version

I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know how to fix this? i'm having the same issues on my app on the...

Newbie

  I using the spotify web browser because i can't have the app on my work computer, and can't find my followers (or who i am following, who is following a certain playlist, etc.). anyone know h...

Zerotwo23

Visitor

5282 Views

7 replies

1 likes

  • 5282 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify doesn't play most songs and if it does - only 10 seconds.

PlanPremiumCountryGermanyDeviceDesktop/BrowserOperating SystemWin10 My Question or IssueHello,I'm new to Spotify and have the following problem: Whenever I want to play a song, I see an error stating that this song cannot be played at the moment. The...

Newbie

  Plan Premium Country Germany Device Desktop/Browser Operating System Win10   My Question or Issue Hello, I'm new to Spotify and have the following problem: Whenever I want to ...

OscarDC

Moderator

312 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Sharing playlists - will it update automatically on other's PC's?

Morning all, I am wanting to create a playlist, that I share with three friends. If, once I have shared the playlist with them, add more music to the playlists, will this new music automatically appear in the playlist on their PC, or do they need to ...

Visitor

Morning all,   I am wanting to create a playlist, that I share with three friends.   If, once I have shared the playlist with them, add more music to the playlists, will this new mu...

Yordan

Moderator

28045 Views

5 replies

0 likes

Windows
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Superuser Contribution Local Files Album Art Compression

PlanPremiumCountryUnited States of AmericaDeviceDesktopOperating SystemWindows 10 My Question or IssueI created a 1600x1600 png to use as album art for my local files, but the quality of the image compresses horribly. What's up with that? I'll attach...

Casual Listener

Plan Premium Country United States of America Device Desktop Operating System Windows 10   My Question or Issue I created a 1600x1600 png to use as album art for my local files, but th...

jxbrdy

Casual Listener

1051 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Spotify too slow, can't handle large playlists

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performaning, it does not react and also takes a very long t...

Music Fan

I have a playlist with 8,500 songs- When I try to search through this playlist it takes over 1 minute now. It also freezes my desktop client. When I want to pause a song while the search is performan...

zamorano400

Music Fan

4456 Views

5 replies

11 likes

  • 4456 Views
  • 5 replies
  • 11 likes

Superuser Contribution Lyrics animation doesn't slide the window on music progress.

PlanFreeCountryFranceDeviceDesktop PCOperating SystemWindows 10 My Question or IssueHi,When I open the lyrics while music plays, the lyrics cursor is not set with the lyrics window. The lyrics cursor continue to goes down, until going outside the box...

Newbie

Plan Free Country France Device Desktop PC Operating System Windows 10   My Question or Issue Hi, When I open the lyrics while music plays, the lyrics cursor is not set with the lyric...

Vasil

Moderator

1041 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify installer isn't installing anything

PlanFreeCountryEgyptDeviceLenovo laptop idepad 3 Operating SystemWindows 10 My Question or IssueI wanted to reinstall spotify because I had an issue with the lyrics and other things, I wanted to use the spotify installer since microsoft store doesn't...

Casual Listener

  Plan Free Country Egypt Device Lenovo laptop idepad 3  Operating System Windows 10   My Question or Issue I wanted to reinstall spotify because I had an issue with the lyr...

Ivelina

Moderator

1920 Views

5 replies

0 likes

  • 1920 Views
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Solved!!Superuser Contribution App opens on the wrong screen EVERY TIME [dual monitors]

PlanFreeCountryRomania DevicePCOperating SystemWindows 10 My Question or IssueWhen I launch Spotify, it always launches on my primary monitor, instead of the second one. Please read this through, this isn't the issue with the desktop icon, simply the...

Regular

Plan Free Country Romania   Device PC Operating System Windows 10   My Question or Issue When I launch Spotify, it always launches on my primary monitor, instead of the second on...

aidensings

Newbie

20537 Views

12 replies

0 likes

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  • 12 replies
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Superuser Contribution Lyrics on Spotify Desktop (Windows)

PlanPremium CountryPhils. DeviceDell Operating SystemWindows 10 My Question or IssueI used to have the lyrics feature on my spotify desktop which I use whenever I like a new song but when I tried opening it it suddenly says that "Sorry, you have to g...

Music Fan

Plan Premium   Country Phils.   Device Dell   Operating System Windows 10   My Question or Issue I used to have the lyrics feature on my spotify desktop which I use w...

elise_P

Regular

6608 Views

7 replies

9 likes

  • 6608 Views
  • 7 replies
  • 9 likes

Superuser Contribution Cannot select multiple songs

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueI'm trying to add multiple songs from old playlists into one. Both online and the Windows App do not let me select multiple songs. I can select multiple but when i scr...

Newbie

Plan Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue I'm trying to add multiple songs from old playlists into one. Both online and the Windows A...

syderific

Newbie

4880 Views

9 replies

6 likes

  • 4880 Views
  • 9 replies
  • 6 likes

Solved!! Podcast titles with apostrophes show html numeric code '

Using my desktop windows 7 spotify app, podcast titles with ' apostrpohes in the title seem to be displaying html numerical character ' instead of '. I don't see this issue with my iOS spotify app or with music albums, songs, playlists. only see this...

Casual Listener

Using my desktop windows 7 spotify app, podcast titles with ' apostrpohes in the title seem to be displaying html numerical character ' instead of '.    I don't see this issue wit...

Summer77

Visitor

1828 Views

2 replies

0 likes

  • 1828 Views
  • 2 replies
  • 0 likes