Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80923 Views

40 replies

68 likes

  • 80923 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

774640 Views

503 replies

64 likes

  • 774640 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17660 Views

17 replies

5 likes

  • 17660 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2776 Views

0 replies

4 likes

  • 2776 Views
  • 0 replies
  • 4 likes

Google Cast Speakers Missing in Desktop App's Device List

DeviceDesktop PCOperating SystemWindows 11My Question or IssueIn the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual speakers it comprises. (So that you can play on e.g., either "Be...

Casual Listener

Device Desktop PC Operating System Windows 11 My Question or Issue In the "connect to a device" list, the (android) mobile app will show a google home speaker group along with the individual spe...

exmann

Music Fan

942 Views

3 replies

0 likes

Desktop
desktop app
device list
devices list
devices missing
google cast
Google Home
group
Groups
Nest
not showing
select another device
Speaker group
speaker groups
  • 942 Views
  • 3 replies
  • 0 likes

Superuser Contribution error Accesscode 32

PlanFree/PremiumCountry DeviceWindows 10Operating SystemWindows 10 My Question or IssueHi im currently trying to unblock the Spotify app for students on our school network. however i keep getting an accesscode error 32. any ideas how to resolve this?...

Visitor

Plan Free/Premium Country   Device Windows 10 Operating System Windows 10   My Question or Issue Hi im currently trying to unblock the Spotify app for students on our school netwo...

xdanger

Visitor

2623 Views

3 replies

1 likes

  • 2623 Views
  • 3 replies
  • 1 likes

Superuser Contribution Audio distortion in all songs

Hello everyone, I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minute, the audio gets distorted / crumbles (like in the attached...

Casual Listener

Hello everyone,   I have a problem which has annoyed me for more than a year now which makes the music listening with the desktop app almost unusable. After any song playing for around 1 minut...

robbyus1111

Music Fan

14895 Views

23 replies

0 likes

Audio Effects
Crumbling
distortion
Windows 10
  • 14895 Views
  • 23 replies
  • 0 likes

Daily Mix playlists just stay the same

PlanFreeCountryFinlandDevice(Samsung S21, M2 iPad)Operating System(Windows 10) My Question or IssueI just started to use Spotify earlier this week and one thing I've noticed is that the daily mixes just stay the same, even if they should change, well...

Regular

Plan Free Country Finland Device (Samsung S21, M2 iPad) Operating System (Windows 10)   My Question or Issue I just started to use Spotify earlier this week and one thing I've noti...

mSamyel

Casual Listener

982 Views

1 replies

1 likes

"Bug"
Daily Mixes
not refreshing
  • 982 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows 11 task bar

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 11 My Question or Issue I upgraded my PC to Windows11 yesterday, ever since the widget on the task bar that shows what is currently playing seems to `move` , in the sense of getting shor...

Newbie

  Plan Premium Country United Kingdom Device PC Operating System Windows 11     My Question or Issue   I upgraded my PC to Windows11 yesterday, ever since the widget ...

Maria

Moderator

5973 Views

1 replies

0 likes

  • 5973 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changing what I listen I have to turn KEF LS 50 Wireless II off & on again

Using Spotify Premium on Windows 10 when I try and change the album I am listening to I lose the speakers setting I am using and have to turn my KEF LS 50 Wireless II off and again to reset my choice of output speaker

Regular

Using Spotify Premium on Windows 10 when I try and change the album I am listening to I lose the speakers setting I am using and have to turn my KEF LS 50 Wireless II off and again to reset my choice...

Maria

Moderator

1415 Views

12 replies

0 likes

  • 1415 Views
  • 12 replies
  • 0 likes

Superuser Contribution Can't change order of songs on my playlist?

So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on this select few and it's getting really annoying. Any...

Newbie

So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on th...

Maria

Moderator

50504 Views

20 replies

1 likes

  • 50504 Views
  • 20 replies
  • 1 likes

Desktop App current status?

Hi, Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed until the next update), and I don't have access to another compu...

Roadie

Hi,   Since I have stopped the desktop app from updating earlier this year (mainly due to every update making the app worse or messing up things by accident, which would then not be fixed unti...

520 Views

0 replies

0 likes

  • 520 Views
  • 0 replies
  • 0 likes

Solved!! Can't Search Downloaded Songs on Spotify for Windows (Desktop & UWP App) When Offline Mode Activated

PlanPremiumCountryIndonesiaDeviceLaptop Lenovo CPU AMD E-350, RAM 4 GBOperating SystemWindows 10 64 bit version 1803 build 17134.523 My Question or Issue Is it possible to search downloaded songs in Spotify for Windows (Desktop or UWP App) when Offli...

Casual Listener

Plan Premium Country Indonesia Device Laptop Lenovo CPU AMD E-350, RAM 4 GB Operating System Windows 10 64 bit version 1803 build 17134.523   My Question or Issue   Is it possibl...

moblume

Visitor

1046 Views

2 replies

1 likes

  • 1046 Views
  • 2 replies
  • 1 likes

Solved!! DESKTOP: Can't see download button on my playlist

PlanFree/PremiumCountry DeviceLaptopOperating SystemWindows 10 My Question or Issue I have a trial premium account. I have created a playlist of the songs I would like to download.I cannot see any button that will allow me to download the playlist to...

Visitor

Plan Free/Premium Country   Device Laptop Operating System Windows 10   My Question or Issue   I have a trial premium account. I have created a playlist of the songs I would...

user-removed

Not applicable

3558 Views

5 replies

0 likes

  • 3558 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Install Spotify (both via full setup and normal one)

PlanPremiumCountryPolandDeviceDesktopOperating SystemWindows 10 21H2 Enterprise My Question or IssueHi there,since a week or so I am not able to use my desktop app of Spotify anymore on a specific device. Just to give you more context: I had a black ...

Casual Listener

  Plan Premium Country Poland Device Desktop Operating System Windows 10 21H2 Enterprise   My Question or Issue Hi there, since a week or so I am not able to use my deskt...

UweSchene

Newbie

3053 Views

3 replies

0 likes

instalation
windows10
  • 3053 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution La Música se detiene despues de unos segundos (PC)

PlanGratisPaísMéxico DispositivoPCSistema operativoWindows 10 Mi pregunta o problema es:Hace unos días no puedo reproducir mi musica, todo empezo cuando reinstale Spotify. Reinstale inicie Spotify y alcabo de unos segundos 3-10s se detiene y marca ca...

Casual Listener

  Plan Gratis País México  Dispositivo PC Sistema operativo Windows 10   Mi pregunta o problema es: Hace unos días no puedo reproducir mi musica, todo empezo cuando reinst...

Funambulizer

Visitor

71217 Views

14 replies

2 likes

  • 71217 Views
  • 14 replies
  • 2 likes

Solved!!Superuser Contribution Win 11, wrong sound routing

PlanPremiumCountryFranceDevicePCOperating SystemWindows 11 My Question or IssueOn each start of Spotify, it keeps routing on the motherboard sound card which is *not* the default one. I have to switch the default to motherboard (which has no output a...

Casual Listener

Plan Premium Country France Device PC Operating System Windows 11   My Question or Issue On each start of Spotify, it keeps routing on the motherboard sound card which is *not* the def...

Yordan

Moderator

1250 Views

5 replies

0 likes

  • 1250 Views
  • 5 replies
  • 0 likes

Superuser Contribution Facing Some Issues with i3 10th Generation Desktop and Spotify Product - Any Advice?

Hi everyone,I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the application effectively, and I’m looking for some advice on how...

Regular

Hi everyone, I hope you’re doing well. I’m having some issues with my i3 10th Generation desktop while using Spotify Version 1.2.6.1234. These problems are affecting my ability to use the applicatio...

Dessi

Moderator

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify changes Windows volume when changing between app focus.

Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and without music playing. NOT volume normalization - affects...

Visitor

Example: I set windows volume to 20. I then click on Spotify app and the volume set in windows goes down to 10. Clicking away from Spotify, the volume goes back up to 20. It does this with and withou...

Yordan

Moderator

1228 Views

3 replies

0 likes

  • 1228 Views
  • 3 replies
  • 0 likes

Superuser Contribution Navigating playlist with arrow keys can cause selection to go outside of the main UI

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 64-bit My Question or IssueI've had this issue since the introduction of the new UI refresh. I use the keyboard to navigate the playlist and noticed from day 1 that the selection on the song...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows 10 64-bit   My Question or Issue I've had this issue since the introduction of the new UI refresh. I use the keyboard to...

Joan

Moderator

676 Views

3 replies

0 likes

  • 676 Views
  • 3 replies
  • 0 likes

Playing Spotify on two devices in my home at the same time

I have a computer in my bedroom and one in the living room. I pull spotify up on both of them and both computers are connected to a sound system. However, it will only play on one or the other?!? **bleep**? They are both using the same cable/Internet...

Casual Listener

I have a computer in my bedroom and one in the living room.  I pull spotify up on both of them and both computers are connected to a sound system.  However, it will only play on one or the ...

does1care

Casual Listener

1895 Views

2 replies

0 likes

Windows
  • 1895 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Does Spotify count Local files as listened to?

I have whole mixtapes and albums which aren't on Spotify otherwise. Does anyone know if these actually get counted in places like Spotify.me and 20XX wrapped. So far from what I can see, they don't go on the 2018 wrapped playlist and they aren't anyw...

Newbie

I have whole mixtapes and albums which aren't on Spotify otherwise. Does anyone know if these actually get counted in places like Spotify.me and 20XX wrapped. So far from what I can see, they don't g...

gxy

Visitor

43618 Views

9 replies

4 likes

  • 43618 Views
  • 9 replies
  • 4 likes

Superuser Contribution What's New on Web player

I've logged into the Spotify web player for the first time in a while and noticed there's a What's New notification bell icon. This is brilliant and very handy on bigger screens. Any plans to add this to the Windows desktop app? Would be great.

Roadie

I've logged into the Spotify web player for the first time in a while and noticed there's a What's New notification bell icon. This is brilliant and very handy on bigger screens. Any plans to add thi...

its_Rahman

Newbie

2047 Views

12 replies

0 likes

  • 2047 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution search by year and like

PlanPremiumCountryNetherlandsDeviceDesktop (windows) and Android phoneOperating SystemWindows 10 and Android My Question or IssueIs it possible to search by both (production)year and liked songs? I want to add music I already liked to a playlist by p...

Newbie

Plan Premium Country Netherlands Device Desktop (windows) and Android phone Operating System Windows 10 and Android   My Question or Issue Is it possible to search by both (production)...

ZedX

Music Fan

4205 Views

3 replies

4 likes

  • 4205 Views
  • 3 replies
  • 4 likes