Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Spotify für Windows (64 Bit)1.2.26.1187.g36b715a1 The shuffle button is desynced from it's current state.If I minimize and reopen Spotify on Windows, then smart shuffle shows as turned on, but it could be set to off, shuffle or smart shuffle instead....
Spotify für Windows (64 Bit) 1.2.26.1187.g36b715a1 The shuffle button is desynced from it's current state. If I minimize and reopen Spotify on Windows, then smart shuffle shows as tur...
Roadie
772 Views
2 replies
0 likes
PlanFreeCountryUruguayOperating SystemWindows 10 My Question or IssueI have tried to add a song to my playlist but it deletes itself almost immediately, but i tried adding it to another playlist and it works alrightvideo link: https://imgur.com/TfVY7...
Plan Free Country Uruguay Operating System Windows 10 My Question or Issue I have tried to add a song to my playlist but it deletes itself almost immediately, but i tried adding it to ...
Casual Listener
984 Views
6 replies
0 likes
I logged in and everything seems different
I logged in and everything seems different
Moderator
316 Views
1 replies
0 likes
Seeing Spotify disable such a useful feature, especially right during the whole AI craze of 2023.. is very bizarre. I understand the teams may want to re-introduce it further down the line, after they've been able to power it with a new, "better" AI/...
Seeing Spotify disable such a useful feature, especially right during the whole AI craze of 2023.. is very bizarre. I understand the teams may want to re-introduce it further down the line, after the...
Casual Listener
2166 Views
6 replies
4 likes
PlanPremiumCountryNorwayDeviceApp & webOperating SystemWindows 11 ver 10.0.22631 build 22631 My Question or IssueWindows is updated, app reinstalled, PC is rebooted. Works fine on android device. EDIT: The cache is also cleared, and Spotify is in the...
Plan Premium Country Norway Device App & web Operating System Windows 11 ver 10.0.22631 build 22631 My Question or Issue Windows is updated, app reinstalled, PC is rebooted....
Regular
420 Views
3 replies
0 likes
PlanPremiumCountryGermanyDevicei7-12700k307064GB DDR4 3600Operating SystemWindows 11 My Question or IssueWhen going into energy savings mode on Windows 11-while Spotify is opened-and then waking up the PC, the Spotify app can't successfully complete ...
Plan Premium Country Germany Device i7-12700k 3070 64GB DDR4 3600 Operating System Windows 11 My Question or Issue When going into energy savings mode on Windows 11-while Spotify i...
Casual Listener
490 Views
4 replies
1 likes
PlanPremiumCountryArgentinaDeviceDell Notebook, Intel Corei5Operating SystemWindows 10My Question or IssueHola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Windows 10 demora mucho en arrancar. No me pasa con otras Apps.He estad...
Plan Premium Country Argentina Device Dell Notebook, Intel Corei5 Operating System Windows 10 My Question or Issue Hola! Tengo plan Premium, resido en Buenos Aires (Argentina) y la App de Wi...
Casual Listener
521 Views
2 replies
0 likes
PlanPremiumDeviceWindows PCOperating SystemWindows 11 My Question or IssueRecently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song from youtube, and found that it was not my headphones. I tried a bunch of...
Plan Premium Device Windows PC Operating System Windows 11 My Question or Issue Recently I noticed lots of crackling, almost sounding like audio clipping. I listened to the same song f...
Moderator
385 Views
1 replies
0 likes
Hello, I am writing to report an issue with the Smart Shuffle feature of Spotify. For more than around two weeks now or even since I've been using it whenever I ignore a song multiple time it turns off smart shuffle or atleast breaks it on the app it...
Hello, I am writing to report an issue with the Smart Shuffle feature of Spotify. For more than around two weeks now or even since I've been using it whenever I ignore a song multiple time it turns o...
Not applicable
1920 Views
9 replies
1 likes
PlanPremiumCountryUKOperating SystemWindows 11 My Question or IssueI was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I press the fullscreen button it hangs off of the edge of the display meanin...
Plan Premium Country UK Operating System Windows 11 My Question or Issue I was planning on using a mini LCD monitor type thing I have as a dedicated Spotify display, however, when I pr...
Visitor
1782 Views
2 replies
0 likes
PlanPremiumCountryUnited StatesDeviceLenovo Ideapad LaptopOperating SystemWindows 11 My Question or IssueMy Spotify app had not been working properly for the last few days, where it would randomly list songs across all playlists and albums as "unavai...
Plan Premium Country United States Device Lenovo Ideapad Laptop Operating System Windows 11 My Question or Issue My Spotify app had not been working properly for the last few days, w...
Casual Listener
586 Views
1 replies
0 likes
PlanFree/Premium CountryUnited States of America DevicePC Operating SystemWindows 11 My Question or IssueI would like for Spotify to stop showing a particular ad that I do not find amusing or appealing in any way, shape or form. That would be the Sta...
Plan Free/Premium Country United States of America Device PC Operating System Windows 11 My Question or Issue I would like for Spotify to stop showing a parti...
318 Views
0 replies
0 likes
Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time this has happened. I have the Spotify app on my Sa...
Greetings, I'm on the premium individual plan in Denver, CO. USA. I have a high speed broadband 200mbps connection through Comcast/Xfinity which is working fine, verified with a speed test every time...
Visitor
506 Views
2 replies
1 likes
In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one speaker and Right channel on another and get stereo?
In Listening On part of screen I see all of my Spotify speakers, but I can choose only one. How to select more speakers and listen to music in multiroom environment? Or listen Left channel on one spe...
Spotify Star
353 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(MS Windows 11 Desktop PC)Operating System(MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 no longer plays any songs. Please see the attached screenshot to that effect.
Plan Premium Country UK Device (MS Windows 11 Desktop PC) Operating System (MS Windows 11 Home Edition, 64 bit, v.23H2) My Question or Issue The Spotify app on MS Windows 11 ...
Not applicable
3005 Views
8 replies
0 likes
Listening on mobile with bluetooth headset. Walked to my PC, and tried the Spotify Connect button to swap to PC audio. It appeared to do so, but no sound at all. All other apps work except Spotify. I rebooted, reinstalled Spotify, etc... and still no...
Listening on mobile with bluetooth headset. Walked to my PC, and tried the Spotify Connect button to swap to PC audio. It appeared to do so, but no sound at all. All other apps work...
Regular
472 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceSurface ProOperating SystemWindows 10 Why can't Spotify let users hide or dismiss content recommendations that we are not interested in!?!?!?It seems like a simple thing to let paying users curate their own home scree...
Plan Premium Country Australia Device Surface Pro Operating System Windows 10 Why can't Spotify let users hide or dismiss content recommendations that we are not interested in!?!?!? ...
Casual Listener
866 Views
3 replies
5 likes
How do I stop Spotify from showing on my computer lock screen? Because I don't want to show Spotify player after screen locked.
How do I stop Spotify from showing on my computer lock screen? Because I don't want to show Spotify player after screen locked.
Moderator
10363 Views
5 replies
0 likes
PlanPremium duoCountryUSADeviceXbox series S and XOperating SystemXbox series S and X latestMy Question or IssueWhen using the Xbox app on series S and series X the album art looks terrible and is very low resolution along with very high compression ...
Plan Premium duo Country USA Device Xbox series S and X Operating System Xbox series S and X latest My Question or Issue When using the Xbox app on series S and series X the album art looks ...
Moderator
679 Views
5 replies
0 likes
PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueWhen you right click on one song the menu is- Add to playlist- Remove from playlist- Remove from liked songs- Add to queueBut when you right click on a selection of songs it's-...
Plan Premium Country Australia Operating System Windows 10 My Question or Issue When you right click on one song the menu is - Add to playlist - Remove from playlist - Remove from l...
Moderator
286 Views
1 replies
1 likes
