Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11320 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1239 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3037 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have a family plan, and everyone has set up their own accounts which I invited.If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on her account on her Echo Dot it takes control and sound...
I have a family plan, and everyone has set up their own accounts which I invited. If I am listening to my account on Windows PC at work or Android phone in car and daughter starts playing music on h...
Not applicable
28393 Views
12 replies
1 likes
Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. I've re-installed the app 2x now, and it eventually starts happening...
Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse. The only way to fix this is to reboot, and it doesn't always work. ...
Moderator
1102 Views
1 replies
0 likes
Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it might be unintended. The three dots icon on the top-left side o...
Hey there, I don't know if it's solely happening on my end but I randomly realized an unexpected UI behaviour of the desktop app, and I wanted to let you guys know about it as I think it mig...
Moderator
992 Views
4 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 22, Windows 11, Android Auto My Question or IssueWhen I play spotify on any device, it starts playing on ALL devices. So if spotify is playing on my desktop then if it also is on my phone. And when get in the...
Plan Premium Country USA Device Samsung Galaxy 22, Windows 11, Android Auto My Question or Issue When I play spotify on any device, it starts playing on ALL devices. So if spotify is p...
Moderator
2664 Views
5 replies
1 likes
Why can't I see the translation option in the desktop app?
Why can't I see the translation option in the desktop app?
Visitor
8028 Views
5 replies
0 likes
Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit ReachedRemove all downloads from another device to listen offline with this one. How do I do this for my old (now inoperable) laptop ...
Hi, I have a new laptop, and am trying to download albums/playlistsd but receiving the following error: Device Limit Reached Remove all downloads from another device to listen offl...
Visitor
1093 Views
2 replies
0 likes
PlanPremiumCountryBelgiumDeviceDesktopOperating SystemWindows 10 My Question or IssueHello, I have this annoying issue that my spotify sound is reduced by sounds of my browser. For example when I get a message on facebook, the little sound will reduc...
Plan Premium Country Belgium Device Desktop Operating System Windows 10 My Question or Issue Hello, I have this annoying issue that my spotify sound is reduced by sounds of ...
Visitor
7195 Views
5 replies
1 likes
Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...
Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
Visitor
12176 Views
9 replies
1 likes
Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale nada y ya no deja reproducir hasta que vuelvo inici...
Hola me gustaria pedir ayuda, vereis escucho spotify desde la web suya inicio sesion pongo musica hasta hay todo bien, pero al cabo de tres o cuatro canciones se para arriba pone"publicidad" no sale ...
Moderator
670 Views
1 replies
0 likes
My Question or IssueNone of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing the cache and nothing is working. I also can't play an...
My Question or Issue None of my playlists will download anymore and I don't know why. I tried disabling my firewall, changing the offline storage folder, uninstalling and reinstalling and clearing t...
Casual Listener
4761 Views
15 replies
2 likes
For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and play any tracks i get an error saying "Spotify can't...
For the past couple of weeks (going back to maybe the end of October), https://open.spotify.com on Chrome is not working on my Windows PC. I'm able to login and access my library but when i try and ...
Casual Listener
2358 Views
3 replies
1 likes
PlanPremiumCountryMoldovaDevicePCOperating SystemWindows 11 My Question or IssueSpotify keeps changing the song I have playing to one particular song. Without my knowledge, as if a person from another device is doing it.When I'm going to listen to mu...
Plan Premium Country Moldova Device PC Operating System Windows 11 My Question or Issue Spotify keeps changing the song I have playing to one particular song. Without my knowledge, a...
Not applicable
4507 Views
4 replies
1 likes
PlanPremiumCountryUSADeviceLenovo computerOperating SystemWindows 10 My Question or IssueI am a premium subscriber and have been for many years. I have been watching the Joe Rogan podcast on Spotify, and at the beginning of each podcast I have to ski...
Plan Premium Country USA Device Lenovo computer Operating System Windows 10 My Question or Issue I am a premium subscriber and have been for many years. I have been watching the Joe ...
Newbie
14021 Views
28 replies
13 likes
I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says the authentication is complete, when I check the ap...
I have logged out of my desktop app and I can't log back in anymore. I tried reinstalling and changing my password but it didn't work I also tried connecting through Facebook but even though it says ...
Moderator
5548 Views
3 replies
1 likes
PlanPremiumCountryUSADeviceASUS VivobookOperating SystemWindows 11Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the app on my desktop because when I hit log in, it says to go to the web...
Plan Premium Country USA Device ASUS Vivobook Operating System Windows 11 Spotify has stopped working now that I have a paid account. I am using the web-based Spotify. I can't log into the ap...
Moderator
389 Views
1 replies
1 likes
I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store). I cannot use normal shuffle on the laptop, only smart shuffle and no...
I'm using Spotify on my laptop to connect to my desktop PC that's actually playing the music. Both are Win 10, both have fresh install of newest Spotify version (non-Windows Store). I cannot...
Moderator
1115 Views
3 replies
0 likes
I have Windows 11, and downloaded the Spotify app from both the Microsoft Store as well as Spotify site. Whenever I install it and try to log in, it sends me to my browser (Opera GX) and I click the "continue to app" button but then the app gives me ...
I have Windows 11, and downloaded the Spotify app from both the Microsoft Store as well as Spotify site. Whenever I install it and try to log in, it sends me to my browser (Opera GX) and I click the ...
Newbie
3924 Views
6 replies
0 likes
I´m getten concert recommendation popup on my iphone, and that is totally fine. But for some reason I get only concert recommendation about twice a month or so, from only one artist that I even don´t have in my list. I just want to block only this sp...
I´m getten concert recommendation popup on my iphone, and that is totally fine. But for some reason I get only concert recommendation about twice a month or so, from only one artist that I even don´t...
Casual Listener
623 Views
2 replies
0 likes
PlanPremiumCountryUSAOperating SystemWindows 10My Question or IssueWhen pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still playing and I have to go into task manager in order to stop Spotif...
Plan Premium Country USA Operating System Windows 10 My Question or Issue When pressing play or pause in the app it often does nothing and doesn't respond. I close the app and music is still p...
Moderator
777 Views
3 replies
0 likes
I have 2407 songs in the Liked Songs playlist in my account. I want to refresh this list, so I want to remove all songs. I tried Ctrl+A on the Windows Spotify App and delete, but I get the error: Something went wrong.I suspect there is a limit to the...
I have 2407 songs in the Liked Songs playlist in my account. I want to refresh this list, so I want to remove all songs. I tried Ctrl+A on the Windows Spotify App and delete, but I get the error: Som...
Moderator
3697 Views
1 replies
0 likes
