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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137284 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137284 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53528 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53528 Views
  • 0 replies
  • 33 likes

Superuser Contribution Keep getting logged out and downloads deleted

I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just log back in. That was until now, when I have some s...

  • Casual Listener
  • I keep getting logged out of my Spotify desktop app after a restart (not always, but most of the time). This has been happening for a while now, but it never bothered me that much because I can just ...
  • Jeremy
  • Spotify
  • 199 Views
  • 3 replies
  • 0 likes
  • 199 Views
  • 3 replies
  • 0 likes

Spotify on browser getting crashed when turning on a song

Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ( my web browser is Chrome version 103). Thanks a l...

  • Newbie
  • Recently when I'm turning on a song on Spotify in wweb browser, the web page just likes getting crashed and lagged. I've tried to restore my PC as well as reinstall my web browser but I can't fix it ...
  • Bella_K
  • Composer
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

when i log into an account spotify doesnt work anymore

hey,i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore. also i cant log out of my account because everythin...

  • Newbie
  • hey, i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore...
  • Bella_K
  • Composer
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Search results problems

PlanPremiumCountrySpainDeviceDellOperating SystemWindows My Question or IssueEver since some changes in search, it seems to misbehave more often than not. First of all there are no results for very common words:Second of all, clicking on headers Play...

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  • Roadie
  • Plan Premium Country Spain Device Dell Operating System Windows   My Question or Issue Ever since some changes in search, it seems to misbehave more often than not.   First of...
  • MauriceMV
  • Spotify Star
  • 122 Views
  • 1 replies
  • 1 likes
  • 122 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Pauses after 30 seconds

PlanPremiumCountryUSADeviceWindows 10 Desktop (Store App + Desktop), Android App (Samsung S9)Operating SystemWindows 10 My Question or IssueWhen playing Spotify on any of my devices, the song pauses after exactly 30 seconds of playing. If I play the ...

  • Casual Listener
  • Plan Premium Country USA Device Windows 10 Desktop (Store App + Desktop), Android App (Samsung S9) Operating System Windows 10   My Question or Issue When playing Spotify on any of my ...
  • ShadoSlayor
  • Visitor
  • 2866 Views
  • 5 replies
  • 2 likes
  • Android
    Desktop
    pause
    web
  • 2866 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify this content is not available/ missing folder

When I try to play music from my files on my desktop, I just get the message: "This content is not available". I was looking for solutions and read, that I'm supposed to clear the cache, but there is no Spotify folder at %appdata% > roaming. I didn't...

  • Visitor
  • When I try to play music from my files on my desktop, I just get the message: "This content is not available". I was looking for solutions and read, that I'm supposed to clear the cache, but there is...
  • Eni
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Settings" is not currently available to me.

Just recently started using Spotify and am trying to find the 'Settings' option. Looking at this help article from Spotify, the "Settings" options should be in the top left drop-down, but mine only lists "Account, Profile, Support, Download & Log-Out...

  • Visitor
  • Just recently started using Spotify and am trying to find the 'Settings' option. Looking at this help article from Spotify, the "Settings" options should be in the top left drop-down, but mine only l...
  • OscarDC
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Spotify Enhanced playlists have trouble with Play Everywhere and queue

My situation is like this:I have a public Spotify playlist of mine which I am enhancing on my Android phone (OnePlus 9, latest OS update, latest Spotify update). I am playing the music on my Windows 10 desktop (latest Windows update, latest Spotify a...

  • Casual Listener
  • My situation is like this: I have a public Spotify playlist of mine which I am enhancing on my Android phone (OnePlus 9, latest OS update, latest Spotify update). I am playing the music on my Window...
  • 2676 Views
  • 0 replies
  • 1 likes
  • Enhance feature
    Play Que
  • 2676 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify no reproduce mis canciones en PC

PlanPremiumCountryEcuador DeviceLaptop Windows 10Que tal amigo tengo un problema muy grande cuando entro a la APP de Spotify en mi laptop no me reproduce ninguna cancion sale como que si se estara reproduciendo pero no suena ya la reinstale , borre e...

  • Newbie
  • Plan Premium Country Ecuador   Device Laptop Windows 10 Que tal amigo tengo un problema muy grande cuando entro a la APP de Spotify en mi laptop no me reproduce ninguna cancion sale como ...
  • kikisuarez
  • Visitor
  • 72691 Views
  • 40 replies
  • 10 likes
  • 72691 Views
  • 40 replies
  • 10 likes

Solved!!Superuser Contribution Windows 10 latest app keeps crashing after 20-30 minutes

PlanPremiumCountryUSDeviceDesktop PCAMD Ryzen 7 380064GB RAMNvidia GTX 970Operating SystemWindows 10 64bit My Question or IssueThe app will play and operate fine for about 20 minutes or so and then will just crash. This happens every time I use it, a...

  • Music Fan
  • Plan Premium Country US Device Desktop PC AMD Ryzen 7 3800 64GB RAM Nvidia GTX 970 Operating System Windows 10 64bit   My Question or Issue The app will play and operate fine for ab...
  • Fickteuchalle1685416
  • Casual Listener
  • 13168 Views
  • 48 replies
  • 5 likes
  • Crash
    Windows 10
  • 13168 Views
  • 48 replies
  • 5 likes

Superuser Contribution podcast not playing

My music is working fine, but not the podcasts. None of them play, have tried emptying cache and what not

  • Newbie
  • My music is working fine, but not the podcasts. None of them play, have tried emptying cache and what not
  • OscarDC
  • Moderator
  • 100 Views
  • 1 replies
  • 0 likes
  • 100 Views
  • 1 replies
  • 0 likes

Superuser Contribution No audio on podcast

I click play on this podcast: https://open.spotify.com/episode/3fUjhGoqbcQenMV9Ana8Fh?si=ad65f02f06914890 but there is no audio. This is the third time this issue has happened for this particular podcast over the past 3 months. The only way I have fo...

  • Visitor
  • I click play on this podcast: https://open.spotify.com/episode/3fUjhGoqbcQenMV9Ana8Fh?si=ad65f02f06914890 but there is no audio. This is the third time this issue has happened for this particular p...
  • Eni
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Despite LTE module, there's no internet network on Win11app

Ausgangssituation ist, das ich per Webplayer, die LTE Verbindung vom Laptop nutzen kann, in der Winn1-App nicht.Also ich habe einen Laptop, der im jetztigen Moment aktiv seine eigene LTE Verbindung nutzt. Über diese Verbindung kann ich Spotify nicht ...

  • Visitor
  • Ausgangssituation ist, das ich per Webplayer, die LTE Verbindung vom Laptop nutzen kann, in der Winn1-App nicht. Also ich habe einen Laptop, der im jetztigen Moment aktiv seine eigene LTE Verbindu...
  • AndresM
  • Spotify
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
  • 0 likes

Superuser Contribution skipping songs

The program skips songs and changes the output device on its own.

  • Newbie
  • The program skips songs and changes the output device on its own.
  • OscarDC
  • Moderator
  • 95 Views
  • 1 replies
  • 0 likes
  • 95 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I disconnect Sonos?

Hello, I'm trying to disconnect a Sonos speaker, or make it so that pressing play on the speaker will not play my content when I am not listening on the speaker. However, I can't find any way to do this! I can switch "listening on" but the speaker ta...

  • Roadie
  • Hello,   I'm trying to disconnect a Sonos speaker, or make it so that pressing play on the speaker will not play my content when I am not listening on the speaker. However, I can't find any wa...
  • Kiril
  • Moderator
  • 296 Views
  • 6 replies
  • 0 likes
  • 296 Views
  • 6 replies
  • 0 likes

Superuser Contribution deleting podcast episodes

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry DeviceLenovo Laptop (don't know model)Operating SystemWindows 10Spotify for Windows1.1.88.612.gcc529952 My Q...

  • Music Fan
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device Lenovo Laptop (don't know model) ...
  • Dian
  • Moderator
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to link Spotify with XboX Game Bar (Windows 10)

PlanFreeCountryCzech RepublicDeviceDeskopOperating SystemWindows 10 My Question or IssueI am trying for hours, been searching on community posts but still nothing helped me:I want to link my Spotify account with XBoX Game Bar but everytime I click on...

  • Regular
  • Plan Free Country Czech Republic Device Deskop Operating System Windows 10   My Question or Issue I am trying for hours, been searching on community posts but still nothing...
  • swifty9090
  • Visitor
  • 4982 Views
  • 16 replies
  • 2 likes
  • 4982 Views
  • 16 replies
  • 2 likes

my partner cant join in and listen through discord anymore.

So, a couple days ago on discord(pc) it would display i was listening to spotify, and if i was in a call with my partner he could join, however it's no longer doing it, along with not giving me the option to let him listen along.

  • Visitor
  • So, a couple days ago on discord(pc) it would display i was listening to spotify, and if i was in a call with my partner he could join, however it's no longer doing it, along with not giving me the o...
  • 74 Views
  • 0 replies
  • 0 likes
  • 74 Views
  • 0 replies
  • 0 likes

Creative Omni not connecting to Spotify

PlanPremiumCountryBulgariaDevicemultiple devicesOperating SystemAndroid 9/10/ Windows 10 Hi, I am having an issue with a new Speaker I just bought - the Creative Omni.It has Spotify connect support but I am unable to connect. Most of the time I am no...

  • Casual Listener
  • Plan Premium Country Bulgaria Device multiple devices Operating System Android 9/10/ Windows 10   Hi, I am having an issue with a new Speaker I just bought - the Creative Omni. It has ...
  • zafevolution
  • Newbie
  • 1377 Views
  • 11 replies
  • 2 likes
  • 1377 Views
  • 11 replies
  • 2 likes