Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
ipanasenko
Newbie
45967 Views
77 replies
26 likes

45967 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
cour10e22
Regular
72612 Views
268 replies
21 likes

72612 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5095 Views
1 replies
6 likes

5095 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145154 Views
0 replies
26 likes
Mac
Windows

145154 Views
0 replies
26 likes

Superuser Contribution Spotify closing on its own

PlanFreeCountryBrazilDevice(PC)Operating System(Windows 10) My Question or IssueRecently my spotify closes on it's on after some time, doesn't matter if it's playing a song or just opened, it just closes it self. I'm on the latest version and I alrea...

FoolyK
Casual Listener
Plan Free Country Brazil Device (PC) Operating System (Windows 10) My Question or Issue Recently my spotify closes on it's on after some time, doesn't matter if it's playing a song o...
2023-11-13 9:29:54 PM
2023-11-18 6:23:46 PM
Eni
Moderator
259 Views
3 replies
0 likes

259 Views
3 replies
0 likes

Solved!!Superuser Contribution Can't play a certain artist

PlanPremiumCountryGermanyDeviceAcer Spin 1 + Samsung Galaxy Note 4Operating SystemWindows 10, Android 6 My Question or IssueI've been trying to play songs by a certain artist on my laptop. No matter what song I click, I get an error message along the...

Luanne98
Casual Listener
Plan Premium Country Germany Device Acer Spin 1 + Samsung Galaxy Note 4 Operating System Windows 10, Android 6 My Question or Issue I've been trying to play songs by a certain artist...
2019-11-06 8:26:18 PM
2023-11-18 10:10:42 AM
Yordan
Moderator
9389 Views
7 replies
0 likes

9389 Views
7 replies
0 likes

Superuser Contribution Genre filtered songs on Mobile Android do not play on Desktop Windows

PlanPremiumCountrySouth AfricaDevicesHuawei P30 / HP LaptopOperating System(Android Oreo &Windows 10) My Question or IssueThe connect device functionality allows me to control Spotify on my windows laptop from my android mobile device. However, if I ...

Muziomuhle
Newbie
Plan Premium Country South Africa Devices Huawei P30 / HP Laptop Operating System (Android Oreo &Windows 10) My Question or Issue The connect device functionality allows me ...
2023-11-15 12:57:37 PM
2023-11-17 11:50:20 AM
MihailY
Moderator
138 Views
1 replies
0 likes

138 Views
1 replies
0 likes

Superuser Contribution Spotify Freezees whenever I swap windows

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor the past 3 months or so whenever I swap windows or minimize Spotify there is a chance that the UI will completely freeze when I swap back to it. It will continue to play ...

123girr
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue For the past 3 months or so whenever I swap windows or minimize Spotify there is a chance that the...
2021-02-17 9:56:49 PM
2023-11-17 6:05:22 AM
Nick42036
Visitor
777 Views
6 replies
1 likes

777 Views
6 replies
1 likes

Solved!!Superuser Contribution CANNOT GET RID OFF REPEAT PLAY - KEEPS PLAYING SAME SONG????

HAVE TRIED SHUTTING OFF AUTOPLAY NO GOOD DON'T WORK - TRIED CLOSING DOWN REPEAT PLAY NO GOOD!!!!!!!!!!!

New user
Visitor
HAVE TRIED SHUTTING OFF AUTOPLAY NO GOOD DON'T WORK - TRIED CLOSING DOWN REPEAT PLAY NO GOOD!!!!!!!!!!!
2023-11-16 8:03:50 AM
2023-11-16 11:16:07 AM
Vasil
Moderator
184 Views
1 replies
0 likes

184 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Win 10 Black Screen

PlanPremiumDevicePcOperating SystemLatest Win 10 64Bits After Updating the spotify App via Microsoft StoreSpotify appear with black screen (As you can see in the photo attached)What i have tried with no luck:compatibility mode with Win 7/XP pack 3 - ...

Amitperryp
Regular
Plan Premium Device Pc Operating System Latest Win 10 64Bits After Updating the spotify App via Microsoft Store Spotify appear with black screen (As you can see in the photo attached) ...
2021-02-06 12:59:21 PM
2023-11-16 11:00:36 AM
Joan
Moderator
37047 Views
11 replies
3 likes

37047 Views
11 replies
3 likes

Solved!!Superuser Contribution Full screen mode operation with display-off schedule in Win10

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10Spotify app1.1.79.763.gc2965cdf My Question or IssueHello everybody!So, here's the thing. On my PC I've got display-off schedule (not a sleep mode) engaged which is set to 15 minutes, and when...

GTR_RiFF
Casual Listener
Plan Premium Country Russia Device PC Operating System Windows 10 Spotify app 1.1.79.763.gc2965cdf My Question or Issue Hello everybody! So, here's the thing. On my PC I've got di...
2022-02-21 1:11:37 PM
2023-11-15 12:33:49 AM
TheDaimonRings
Newbie
2025 Views
5 replies
1 likes

2025 Views
5 replies
1 likes

No option to like all from an album

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10Spotify version 1.1.9.383.g9f48828eMy Question or IssueWhen on an album there is no option to like all songs in the album According to the update the following should be available:To save all ...

Ragaali
Newbie
Plan Premium Country UK Device Laptop Operating System Windows 10 Spotify version 1.1.9.383.g9f48828e My Question or Issue When on an album there is no option to like all songs in the ...
2019-06-29 10:53:29 PM
2023-11-15 10:55:31 PM
user-removed
Not applicable
15941 Views
4 replies
9 likes

15941 Views
4 replies
9 likes

songs labeled explicit are still playing as censored

I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs.it's not censoring every song, but i got my friend to play sweatpants by gambino from the same playlist on her phone and it...

spotadot
Newbie
I've done the whole looking for the album dropdown and going to the explicit version, but it's still playing as sensored songs. it's not censoring every song, but i got my friend to play sweatpants ...
2018-02-20 10:22:48 PM
2023-11-15 9:29:29 AM
Not applicable
1032 Views
2 replies
4 likes

1032 Views
2 replies
4 likes

Superuser Contribution can't shuffle my queue (new or existing)

I have a problem with the Shuffle function. Spotify 1.0.28.87 on Windows 10. My problem is that I have a queue that I want to shuffle, eg. I'm adding some random albums to my queue that I would like to listen to today. Then I hit the shuffle button, ...

destiny84
Casual Listener
I have a problem with the Shuffle function. Spotify 1.0.28.87 on Windows 10. My problem is that I have a queue that I want to shuffle, eg. I'm adding some random albums to ...
2016-04-27 12:14:06 PM
2023-11-15 6:06:11 AM
djbeight
Newbie
34747 Views
38 replies
24 likes
Windows

34747 Views
38 replies
24 likes

Superuser Contribution Why do songs disappear from queue after being played once?

Why can't I press previous track and listen to something I added to a queue? Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves differently from any other music player I've used.Is ther...

taedium
Roadie
Why can't I press previous track and listen to something I added to a queue? Why can't I start a new playlist and override the existing queue like I could 5 years ago? The queue system behaves...
2020-03-09 4:53:25 PM
2023-11-14 9:29:41 PM
Ka82
Casual Listener
2021 Views
12 replies
0 likes

2021 Views
12 replies
0 likes

Superuser Contribution Spotify Not Syncing Profile Data

PlanPremium StudentCountryUnited StatesDeviceHP Envy x360Operating SystemWindows 11 My Question or IssueI'm having issues using Spotify on my laptop. I reinstalled the app yesterday and to my surprise, none of my data had synced. (I think there's mul...

LateFilms
Regular
Plan Premium Student Country United States Device HP Envy x360 Operating System Windows 11 My Question or Issue I'm having issues using Spotify on my laptop. I reinstalled the app ye...
2023-11-08 6:34:12 PM
2023-11-14 4:03:48 PM
Joan
Moderator
372 Views
6 replies
0 likes

372 Views
6 replies
0 likes

Superuser Contribution Spotify Looping Podcast Episodes

PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 11 My Question or IssuePlaying a podcast episode in the Windows desktop app adds the same episode to the queue so the episode just starts again once it finishes.

snappycakes
Casual Listener
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 11 My Question or Issue Playing a podcast episode in the Windows desktop app adds the same episode to t...
2023-11-13 7:09:56 PM
2023-11-14 3:39:11 PM
Lyubka
Moderator
1034 Views
1 replies
0 likes

1034 Views
1 replies
0 likes

Stray Kids Rock Star songs suddenly not playing when connect via the web

PlanPremiumCountry DeviceLaptop: Samsung Galaxy BookOperating SystemWindows 10 My Question or IssueI am connected to my Spotify Premium account via the web. Stray Kids songs from the new ROCK STAR album are suddenly not playing.

mortybda
Casual Listener
Plan Premium Country Device Laptop: Samsung Galaxy Book Operating System Windows 10 My Question or Issue I am connected to my Spotify Premium account via the web. Stray Kids s...
2023-11-13 2:02:49 PM
2023-11-14 11:12:31 AM
Patyczak
Visitor
2286 Views
26 replies
11 likes

2286 Views
26 replies
11 likes

Superuser Contribution Spotify Buffering while playing music (with fast internet connection)

PlanPremiumCountrySouth AfricaOperating SystemWindows 10 (Spotify Web on Google Chrome) My Question or IssueHi there, I have been struggling with issue where music will randomly buffer as if I'm on a slow internet connection meanwhile that is not the...

MunzaK
Casual Listener
Plan Premium Country South Africa Operating System Windows 10 (Spotify Web on Google Chrome) My Question or Issue Hi there, I have been struggling with issue where music will randomly ...
2023-09-19 5:40:49 PM
2023-11-14 9:03:09 AM
Vasil
Moderator
1308 Views
9 replies
1 likes
Buffering
internet speed
slow
spotify web player

1308 Views
9 replies
1 likes

Superuser Contribution 32-bit windows

So. I have old laptop, and it has a 32-bit operating system (windows xp). I want to install spotify to it, but when i go to download site, it automatically start to download 64-bit spotify installer. Where can i download 32-bit? I want to use this co...

Pipari1337
Visitor
So. I have old laptop, and it has a 32-bit operating system (windows xp). I want to install spotify to it, but when i go to download site, it automatically start to download 64-bit spotify installer....
2020-06-03 2:00:03 PM
2023-11-14 6:41:55 AM
mrmystery
Visitor
11691 Views
3 replies
0 likes

11691 Views
3 replies
0 likes

How do I download music to my computer music file

I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan

New user
Visitor
I can't get a song I want onto the music file on my computer. I have Windows and have a premium plan
2023-11-12 12:33:53 AM
2023-11-13 5:47:13 AM
Maxim
Spotify Star
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Searching on PC doesn't work

I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app.The problem is both in the app and on the browser. How can Infix it?

matteocastel
Newbie
I've a problem. Searching for songs and artists on PC doesn't work. It doesn't return most of the results you get from the smartphone app. The problem is both in the app and on the browser. How can...
2023-11-12 1:12:25 PM
2023-11-12 10:40:04 PM
CutthroatBill
Casual Listener
876 Views
13 replies
15 likes

876 Views
13 replies
15 likes

Search bar stuck

my search engine always say "No Result found for x"

glovee-
Casual Listener
my search engine always say "No Result found for x"
2023-11-12 3:19:16 PM
2023-11-12 10:23:27 PM
JusttheLulu
Casual Listener
294 Views
5 replies
4 likes

294 Views
5 replies
4 likes

Superuser Contribution Hub Browse Grid is gone for real

PlanFree/PremiumCountry Device(Notebook)Operating System(Windows 10) My Question or IssueWe've been using this page (open.spotify.com/genre/hub-browse-grid) as the only means to access all genres since the option to show all genres was removed in the...

rouward
Music Fan
Plan Free/Premium Country Device (Notebook) Operating System (Windows 10) My Question or Issue We've been using this page (open.spotify.com/genre/hub-browse-grid) as the only ...
2023-11-10 6:40:04 AM
2023-11-12 9:39:56 PM
AlejaR
Moderator
168 Views
1 replies
0 likes
browser

168 Views
1 replies
0 likes

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