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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 136288 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52673 Views
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  • Windows
  • 52673 Views
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Pornographic Podcast Episode/Song Art

I was searching for a song whose first two letters are "Se" and, upon putting in only these letters, the featured recommendation fed to me by the autosearch is here: https://open.spotify.com/episode/3xGk63rkzqVIa95kOqN7pQ?si=fe1f5726b5f34c7e and, it ...

  • Visitor
  • I was searching for a song whose first two letters are "Se" and, upon putting in only these letters, the featured recommendation fed to me by the autosearch is here: https://open.spotify.com/episode/...
  • 63 Views
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  • 63 Views
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Superuser Contribution does installing windows 11 effect spotify i dont want to lose my playlists

right now i have windows 10 . I want to upgrade to windows 11 but iam concerned that i will lose all of my music when i make the change. one other thing i do not down load any music .

  • Casual Listener
  • right now i have windows 10 . I want to upgrade to windows 11 but iam concerned that i will lose all of my music when i make the change. one other thing i do not down load any music .
  • jswain59
  • Casual Listener
  • 105 Views
  • 3 replies
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  • 105 Views
  • 3 replies
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Superuser Contribution i cant clear recently played list

i cant clear recently played list, i can see they in my home screen but they arent in my library, i need help

  • Visitor
  • i cant clear recently played list, i can see they in my home screen but they arent in my library, i need help
  • Yordan
  • Moderator
  • 81 Views
  • 1 replies
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  • 81 Views
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Superuser Contribution Couldn't play a song . It is 'spotify can't play this right now......'

it is playing the song at all. It throwing a popup message like 'spotify can not play this right now .If you have the file on your computer you can import it'.

  • Newbie
  • it is playing the song at all. It throwing a popup message like 'spotify can not play this right now .If you have the file on your computer you can import it'.
  • Yordan
  • Moderator
  • 96 Views
  • 1 replies
  • 0 likes
  • 96 Views
  • 1 replies
  • 0 likes

Superuser Contribution Home page not loading, cannot search for music.

My home page on my PC is not loading. When I search for music the screen remains black. Have uninstalled/reinstalled. Have gone through the"hosts". Everything is correct. Will not work on web browser either. Seems to work fine on my phone.

  • Visitor
  • My home page on my PC is not loading. When I search for music the screen remains black. Have uninstalled/reinstalled. Have gone through the"hosts". Everything is correct. Will not work on web bro...
  • Alex
  • Moderator
  • 64 Views
  • 1 replies
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  • 64 Views
  • 1 replies
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Superuser Contribution Why is an episode I listened to staying in my not listened to playlist?

While listening to a podcast show, I keep getting episodes I already listened to, they just start over like I've never heard it before. Even when I listened to it today, in the same sitting. Even putting it as listened to, it won't actually remember ...

  • Visitor
  • While listening to a podcast show, I keep getting episodes I already listened to, they just start over like I've never heard it before. Even when I listened to it today, in the same sitting. Even put...
  • Yordan
  • Moderator
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
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Solved!! Why are songs stuttering at the same time each time when played?

Every time I play a song, it will stutter at some time within the first 12 seconds of the song (while the time it happens depends on what song it is, it will always happen at the same time for each song), playing the same note over again for about 6 ...

  • Casual Listener
  • Every time I play a song, it will stutter at some time within the first 12 seconds of the song (while the time it happens depends on what song it is, it will always happen at the same time for each s...
  • MandyIGuess
  • Casual Listener
  • 403 Views
  • 2 replies
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  • 403 Views
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PC Spotify app collects all your regular files in "Downloads" directory !!! Why is it so ?

Hi,I'm using PC desktop Spotify version 1.1.1.348.g9064793a.I was investigating the issue related to constant high CPU usage and memory leak of Spotify app, and accidentally has noticed the strange thing:If you try to monitor the Spotify process via ...

  • Music Fan
  • Hi, I'm using PC desktop Spotify version 1.1.1.348.g9064793a. I was investigating the issue related to constant high CPU usage and memory leak of Spotify app, and accidentally has noticed the stran...
  • S0und
  • Regular
  • 1549 Views
  • 6 replies
  • 0 likes
  • 1549 Views
  • 6 replies
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Superuser Contribution Spotify sounds like a broken record?

PlanPremiumCountry UKDeviceWindows 10 PCMy Question or Issue Recently Spotify Desktop has been skipping and looping songs like a broken record. I have tried various listening devices to ensure that it is not my PC causing this. Why would Spotify sudd...

  • Regular
  •   Plan Premium Country  UK Device Windows 10 PC My Question or Issue  Recently Spotify Desktop has been skipping and looping songs like a broken record. I have tried various li...
  • AndresM
  • Spotify
  • 1061 Views
  • 4 replies
  • 1 likes
  • 1061 Views
  • 4 replies
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Superuser Contribution All songs greyed out

PlanFamily PremiumCountryUSADeviceDesktop AppOperating SystemWindows 10 My Question or IssueAll the songs on my desktop app are greyed out. Previously, I wasn't able to login. I uninstalled and reinstalled the app and then I was able to login, but no...

  • Casual Listener
  • Plan Family Premium Country USA Device Desktop App Operating System Windows 10   My Question or Issue All the songs on my desktop app are greyed out. Previously, I wasn't able to log...
  • Kiril
  • Moderator
  • 937 Views
  • 7 replies
  • 0 likes
  • 937 Views
  • 7 replies
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desktopu açamıyorum

spotify is responding diyor, defalarca silip yüklememe rağmen açılmıyor

  • Visitor
  • spotify is responding diyor, defalarca silip yüklememe rağmen açılmıyor
  • 61 Views
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  • 61 Views
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Spotify connect doesn't work between Windows PC and Android phone

PlanFreeCountryPolandDevicePC, Xiaomi POCO F1Operating SystemWindows 10, Android 11 (Lineage OS 18) My Question or IssueAfter ditching MIUI in favor of Lineage OS, Spotify Connect stopped working - on the PC it shows "unavailable to control". It stil...

  • Newbie
  • Plan Free Country Poland Device PC, Xiaomi POCO F1 Operating System Windows 10, Android 11 (Lineage OS 18)   My Question or Issue After ditching MIUI in favor of Lineage OS, Spotify ...
  • 204 Views
  • 0 replies
  • 2 likes
  • bug
    custom ROM
    spotify connect
  • 204 Views
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Superuser Contribution Songs stuttering the first 7 seconds for like 3-4 times

Operating SystemWindows 10 My Question or IssueI've been using the windows 10 app and noticed every song I've played before starts stuttering after 5-7 seconds a few times and then continues. I've done a cache removal, I've changed the temporary fold...

  • Visitor
  • Operating System Windows 10   My Question or Issue I've been using the windows 10 app and noticed every song I've played before starts stuttering after 5-7 seconds a few times and then conti...
  • Jeremy
  • Spotify
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
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Superuser Contribution On spotify app on windows pc, mid song phrases will repeat itself 3x & then continue, please help

PlanDuo PremiumCountry DevicepcOperating SystemWindows My Question or IssueWe are having an issue where mid song the music will repeat itself a few times and then continue, its almost as if its buffering or a scratched cd. It will be short, random ph...

  • Visitor
  • Plan Duo Premium Country   Device pc Operating System Windows   My Question or Issue We are having an issue where mid song the music will repeat itself a few times and then contin...
  • Jeremy
  • Spotify
  • 90 Views
  • 1 replies
  • 0 likes
  • 90 Views
  • 1 replies
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Solved!!Superuser Contribution [Desktop][Playlists] adding a song goes to bottom of the playlist

The new upgrade adds songs to the top of a playlist instead the bottom how it used to be. Please change this back! I queue up songs in my playlists and listen to them first in first out.

  • Music Fan
  • The new upgrade adds songs to the top of a playlist instead the bottom how it used to be.  Please change this back!  I queue up songs in my playlists and listen to them first in first out.
  • muhmuhmaranda
  • Casual Listener
  • 1599 Views
  • 7 replies
  • 1 likes
  • Desktop
    Playlists
  • 1599 Views
  • 7 replies
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Solved!!Superuser Contribution Casting from PC stops when inserting headphone jack

PlanPremiumCountryHolland DeviceW10 Spotify app and android phones (Apple might have the same problem) My Question or IssueWhenever I plug my headset in to my phone Spotify stops casting to my Chromecast. I find the trigger: 'switch to android phone ...

  • Music Fan
  •   Plan Premium Country Holland   Device W10 Spotify app and android phones (Apple might have the same problem)   My Question or Issue Whenever I plug my headset in to my phon...
  • Rudazzle
  • Visitor
  • 910 Views
  • 8 replies
  • 3 likes
  • 910 Views
  • 8 replies
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Superuser Contribution Can't play Taylor Swift's music

PlanPremiumCountryEcuadorDeviceiPhone 7+ and Hp PavilionOperating System(iOS 17.7.1 and Windows 10 My Question or IssueHi, I can't play any Taylor Swift's songs. They are there but I can't play them. When I touch them nothing happens. I tried creatin...

  • Casual Listener
  • Plan Premium Country Ecuador Device iPhone 7+ and Hp Pavilion Operating System (iOS 17.7.1 and Windows 10   My Question or Issue Hi, I can't play any Taylor Swift's songs. They are the...
  • OscarDC
  • Moderator
  • 1192 Views
  • 8 replies
  • 0 likes
  • Fix
    Music
    problems
  • 1192 Views
  • 8 replies
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Discord status bugged

PlanFreeCountryUnited StatesDeviceHP Pavilion x360Operating SystemMicrosoft Windows 10 Home My Question or IssueSpotify application doesn't show status when playing a song but shows the status if I use the web version

  • Newbie
  •   Plan Free Country United States Device HP Pavilion x360 Operating System Microsoft Windows 10 Home   My Question or Issue Spotify application doesn't show status when playing a...
  • 118 Views
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  • 118 Views
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Massive drops in Playlist Followers

I have a playlist that has been gaining consistent traction from spotify search rankings. However, over the past few months there has been multiple drops from 500-1500 followers in a single day. I heard it could be purging inactive members?

  • Newbie
  • I have a playlist that has been gaining consistent traction from spotify search rankings. However, over the past few months there has been multiple drops from 500-1500 followers in a single day. I he...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
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  • 0 likes