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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2418 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155154 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149026 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11490 Views

1 replies

6 likes

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Can’t delete other people’s deleted playlists

I have a lot of blank playlists in my library because I saved/liked some playlists other people made and they have either privated them or deleted them. However, Spotify doesn’t let me delete them from my library. If I open one up on the browser vers...

Newbie

I have a lot of blank playlists in my library because I saved/liked some playlists other people made and they have either privated them or deleted them. However, Spotify doesn’t let me delete them fr...

Amay

Spotify Star

313 Views

1 replies

0 likes

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Windows 11 Desktop App not working

PlanPremiumCountryUSADeviceDell LaptopOperating SystemWindows 11 My Question or IssueHi, I am having issues with the desktop app loading properly. I have been able to sign in but after signing in through the browser, the app gets stuck on a black scr...

Casual Listener

Plan Premium Country USA Device Dell Laptop Operating System Windows 11   My Question or Issue Hi, I am having issues with the desktop app loading properly. I have been able to sign in...

kaworu_bloodpaw

Roadie

1690 Views

4 replies

0 likes

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How to turn on Cinema mode?

PlanPremiumCountryTaiwanOperating SystemWin11My Question or Issue(First, I'm using SpotX and Spicetify.)When using Fullscreen mode, it will have an art cover in the background, and u can switch between it and only lyrics with colored background like(...

Casual Listener

Plan Premium Country Taiwan Operating System Win11 My Question or Issue (First, I'm using SpotX and Spicetify.) When using Fullscreen mode, it will have an art cover in the background, a...

wangdog123

Casual Listener

2829 Views

2 replies

0 likes

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Superuser Contribution Smart shuffle for liked songs on windows 10

Plan: PremiumCountry: FranceDevice: HP ProBook 450 g7Operating System: Windows 10 Pro Version 10.0.19045 Build 19045 My Question or IssueHello, it appears that I cannot turn on smart shuffle for the "Liked Songs" playlist, I can, however, do it for o...

Newbie

Plan: Premium Country: France Device: HP ProBook 450 g7 Operating System: Windows 10 Pro Version 10.0.19045 Build 19045   My Question or Issue Hello, it appears th...

ShiftySaul

Visitor

649 Views

2 replies

0 likes

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Superuser Contribution Windows 10 Heavy Lagging/Delay Issues

PlanPremiumCountryUSA DeviceWindows 10 Desktop, i9-10900K, RTX 4080Operating SystemWindows 10, Standalone app My Question or IssueHello! I've been tracking down this issue for a few months now, trying various different solutions to no avail. I'm not ...

Casual Listener

Plan Premium Country USA   Device Windows 10 Desktop, i9-10900K, RTX 4080 Operating System Windows 10, Standalone app   My Question or Issue Hello! I've been tracking down this i...

np103

Casual Listener

560 Views

2 replies

0 likes

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Change to English

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Visitor

I am in Belgium so I get messages from spotify in Dutch but I need Engish

Maxim

Spotify Star

324 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spotify stops playing an album or a playlist after one song and then switches to play something else

PlanFreeCountryUKDevicePCOperating SystemWindows 10 My Question or IssueReally just the title. I can't seem to find a solution for this.

Casual Listener

Plan Free Country UK Device PC Operating System Windows 10   My Question or Issue Really just the title. I can't  seem to find a solution for this.

Not applicable

2654 Views

4 replies

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Solved!!Superuser Contribution Help with Sorting Songs Alphabetically

PlanPremiumPCOperating SystemWindows 10 My Question or IssueI'm having trouble sorting my songs alphabetically in my music library. This issue is making it hard to find and organize my music. Can you please show me how to sort ?

Casual Listener

  Plan Premium PCOperating System Windows 10   My Question or Issue I'm having trouble sorting my songs alphabetically in my music library. This issue is making it hard to find and o...

tromaster

Casual Listener

6265 Views

7 replies

0 likes

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Solved!!Superuser Contribution I am on Spotify Premium on a laptop - where would I find the crossfade?

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed?Thanks

Casual Listener

I am using a laptop. I go into my account but can't seee ay DJ funtions or Playback in the menu? \What have I missed? Thanks

Yordan

Moderator

514 Views

1 replies

0 likes

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Superuser Contribution Slack is distorting Spotify Sound

Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relisten later. So I assume it corrupts the cache but tha...

Music Fan

Frequently throughout the day, Spotify sound will distort and get quiet. The songs are random but once it does it to a song, it's consistent at the same place even if I go back to that time or relist...

Kehza

Visitor

3031 Views

9 replies

1 likes

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Superuser Contribution Cannot open Spotify from any shortcuts if minimized to system tray

PlanFreeCountryUSADeviceCustom built desktop PCOperating SystemWindows 10Spotify Version1.2.28.581.gd0e8a92cMy Question or IssueIf I enable "Close button should minimize the Spotify window", then close it, I cannot reopen it from any shortcut (either...

Casual Listener

Plan Free Country USA Device Custom built desktop PC Operating System Windows 10 Spotify Version 1.2.28.581.gd0e8a92c My Question or Issue If I enable "Close button should minimize the Spo...

AlejaR

Moderator

6240 Views

41 replies

14 likes

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Superuser Contribution Wont let me log in

PlanPremiumCountryUSADevicePCOperating Systemwindows 10My Question or IssueSpotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something went wrong, please try again or check out our help area” tried other forms of l...

Newbie

  Plan Premium Country USA Device PC Operating System windows 10 My Question or Issue Spotify won’t let me log into this specific PC, keep getting a message saying “ Oops! Something we...

Lyubka

Moderator

446 Views

1 replies

0 likes

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Superuser Contribution Playback from web player in Firefox goes jerky

PlanPremiumCountryItalyDevicePCOperating SystemWindows 11 / Firefox / Vpn connection My Question or IssueAt times the audio jerks into the web palyer in Firefox and I can't listen anymore. I tried to increase the cache in Firefox but the problem is n...

Visitor

Plan Premium Country Italy Device PC Operating System Windows 11 / Firefox / Vpn connection   My Question or Issue At times the audio jerks into the web palyer in Firefox and I can't...

MihailY

Moderator

321 Views

1 replies

0 likes

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Solved!!Superuser Contribution Favorite song icons not showing in my playlists

I run the Windows desktop application of Spotify. It looks like today the small green icon has changed that shows that you have added a song to your favorite songs. In this playlist and in all my others though, those icons do not show anymore: This i...

Music Fan

I run the Windows desktop application of Spotify. It looks like today the small green icon has changed that shows that you have added a song to your favorite songs. In this playlist and in all my oth...

Lifuu

Regular

13783 Views

62 replies

21 likes

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Superuser Contribution Bug: Unplayed Oldest not playing

Operating System: Windows 10Spotify for Windows: 1.2.26.1187My Question or IssueSee https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/idc-p/5373918/highlight/true#M126133Just trying the app again after...

Casual Listener

Operating System: Windows 10 Spotify for Windows: 1.2.26.1187 My Question or Issue See https://community.spotify.com/t5/Ongoing-Issues/Podcast-plays-previous-episode-instead-of-the-next/...

Ivelina

Moderator

319 Views

1 replies

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Solved!!Superuser Contribution [BUG] Spotify Home Page no loading

PlanPremiumCountryCanadaDeviceWindows Desktop AppOperating SystemWindows 11 Pro My Question or IssueI'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app provided from the Microsoft Store). I'm finding that when I wake my PC from...

Casual Listener

Plan Premium Country Canada Device Windows Desktop App Operating System Windows 11 Pro   My Question or Issue I'm using Spotify version 1.2.26.1187.g36b715a1 on Windows 11 Pro (the app...

1170986732

Newbie

33402 Views

75 replies

15 likes

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Solved!!Superuser Contribution server errors, spotify in browser mostly unavailable

PlanPremiumCountryDEDeviceBrowser (both Firefox/Chrome)Operating SystemLinux My Question or IssueHi, upon opening a playlist and trying to play, it sometimes starts to play music, but does not reflect in the controls (still grey/inactive) and you can...

Newbie

Plan Premium Country DE Device Browser (both Firefox/Chrome) Operating System Linux   My Question or Issue Hi, upon opening a playlist and trying to play, it sometimes starts to play m...

bob-20

Casual Listener

9074 Views

16 replies

0 likes

Other
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Solved!! Spotify Beta version 1.2.28.581.gd0e8a92c for Windows is unable to play any Liked Song

PlanPremiumCountry DeviceCustom buildSpecifications:AMD Ryzen 7 2700X16GB RAM 3200MhZASUS PRIME B450M-ANVIDIA GeForce RTX 2070 SUPEROperating SystemWindows 10 22H2Spotify Version:Spotify for Windows (64 bit)1.2.28.581.gd0e8a92c My Question or IssueMy...

Gig Goer

Plan Premium Country   Device Custom build Specifications: AMD Ryzen 7 2700X 16GB RAM 3200MhZ ASUS PRIME B450M-A NVIDIA GeForce RTX 2070 SUPER Operating System Windows 10 22H2 Spoti...

MattSuda

Spotify Star

6241 Views

8 replies

1 likes

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  • 1 likes